Veritas NetBackup Appliance Reviews

We have a library attached that we back up and store off-site, on a weekly basis. 

It only offers NDMP backup capabilities, we follow a traditional method. Mostly, we are creating backups of NetApp's shares.

We think the latest products and hybrid solutions are great, but considering the amount of data backup we have to perform — hundreds of BB data —, the hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis. 

The reporting is very good compared to other tools. Even though Commvault has some better features, the Veeam/Veritas center is a very good feature; it's really helpful for our reporting purposes. To clarify, I am referring to Veeam and Veritas NetBackup, as we have applied them both.

Because Veritas NetBackup Appliance is integrated with the cloud, it's hard to say. The block-level backup features could be improved.

I have been using this solution for three years.

This solution is both scalable and stable. Everyone in our company uses it and there are no issues.

The technical support is very good; I would give them a nine out of ten.

They have a standard two-hour response time but sometimes the response times vary. That needs to change.

We have been using Veritas NetBackup Appliance for a long time and never switched. Initially, we were using NetBackup. 

The integration was easy.

Overall, Veritas is a good solution; the problem is the cost. For a large enterprise, it's great.

On a scale from one to ten, I would give this solution a rating of eight.

We do not have a dedicated NetBackup Appliance.  Instead, we deploy through VMware.

We are actually in the process of migrating everything to the cloud and we are trying to bring our on-premises exposure down to zero. We have yet to see where we will end up with that effort.  

Our primary use of NetBackup is for backups. But there are all different types of data that are less critical in the backup requirements in any organization. We use Vertias for on-premises data backup. Gradually, we will have more need for cloud data backup.  

We are looking into appliances for running things on the Docker Container. If we do not have a large number of servers and MSDP (Multicast Source Discovery Protocol), basically we can use service tools or fixed appliances that will allow offloading or streamlining our backup solutions.  

Most organizations are going to the cloud. The on-premises backup solution is not very interesting anymore.  

In our legacy system, Veritas was the number one product for us in many ways to fill our backup requirements. If you have got something like IBM mainframes, for example, then you want to definitely use a Veritas type solution. It has been our go-to product for on-premises backup.  

If you have got a NetBackup Appliance, then you have many options. For example, you can do LTR (Long Term Retention) busted out to the cloud. If you have got longtime retentions then you can do that as an option.  

When you use appliances then you need to make the investment. They do not give it to you cheaply. So, this investment is an RTO (Recovery Time Objective). People who would like not to have this as their objective prefer to go for more of an on-demand solution, like the cloud. Most of the organizations I see are going to the cloud and they escape the physical architecture to minimize investment in their local data center as much as possible.  

So we, in turn, are currently using the VMware on an appliance, but we are planning to go through the process of decommissioning as much hardware as possible for our solutions. We would like to do that as quickly as possible.  

We have got sufficient backup windows to complete proper backup points. That is not a critical issue for us.  

Scalability is about having the data volume metrics and backup windows available to complete the process. So you need to have sufficient backup windows compared to your volume metrics. Other scalability issues may come into play when you want to just recover with a given RTO (Recovery Time Objective). But it is very uncommon in reality that you will recover from the backup. In the last three years, there was not a single case of recovery from backup. The backup and recovery end up being more for legal obligations than for reality.  

We did our own VMware-based deployment.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Veritas NetBackup Appliance well. Going from our experience and the popular reports, it is one of the top three backup solutions. But the higher ranking is also based on being an appliance and that is not a growing part of the market.  

The product itself, I think, would be nine-out-of-ten. But the future market for the product will dwindle.  

We primarily use the solution for backup and for testing in the system.

I'm not extremely technical, so I'm not sure if I could discuss the benefits of certain features in great detail.

The solution overall has all the features we need.

The pricing is pretty good. We don't find it to be too expensive for us.

The solution is pretty easy to use. Users can easily learn as they go. There are other solutions on the market which are much more difficult. Some, like IBM, need specialists to handle them. That's not the case with NetBackup.

The solution has a very easy-to-navigate user interface.

There aren't any real outstanding features. Right now, the solution works well for us, and I don't think there's much missing per se.

It would be a better solution if we were able to make more reports in regards to the backup system.

I've been working with the solution for three years.

The stability of the solution is quite good. Any problems or issues are resolved quickly and they don't affect the overall reliability of the product.

The scalability of the solution is good, from what I understand. I've never tried to scale myself, however, I know individuals who have and they have told me it's quite easy to do. If an organization needs to scale, they should be able to do so using this solution.

Our organization has about 600 employees and has just about 14 terabytes of data within its servers. We use the solution quite extensively.

I've personally dealt with technical support in the past and I can say that I'm satisfied with their service. They are quite responsive. They know what they are talking about. They always help us solve any issues we have.

This is the only backup solution we're currently using. However, we previously used an IBM solution. It was ultimately difficult to use and we needed a specialist to run it, which is why we switched to this solution.

We have a team that handles the setup and management of the solution. I didn't handle the setup myself. I couldn't say, from experience, if it was difficult or not, however, I don't recall the team running into issues or requiring outside assistance.

Our in-house team handled the deployment. We didn't require the assistance of a specialist.

We're just customers. We don't have a business relationship with the solution.

The pricing is okay. It's not too expensive.

I'd rate the solution nine out of ten.

The solution offers good scalability and stability. It's easy to navigate and offers good pricing. For the most part, what we need is right there, however it could use better reporting.

NetBackup helps system administrators and solution architects to easily replicate and back up data from one site to another site. It is very flexible and suitable for mix environments. it has many advanced features which are needed for my customer's data centers. Most of our clients are looking for stable and sustainable solutions for protecting their data.

Most of our customers are using this software. We help to implement this solution for our customers. Most often, I use this solution in private-cloud and on-premises environments.

We can create a unified solution for our customers, in many data centers.

For example, one of my customers has some important data that needs backing up, and we had to use several solutions at the same time. These included Veeam and some backup scripts for their Linux environment. This solution has allowed them to unify their backup solution. The others were removed, leaving them with a single solution that was well suited to their requirements.

Another one of my customers had experienced a virus a few years ago, and most of their services were affected. Most of their data had been encrypted by the virus, and they were unable to decrypt it. This solution helped that company to restore their data in less than one week, and they were thereafter able to continue providing their services. It was an amazing event at the time.

This solution is flexible, powerful, and fast. It is very capable of scaling and very good for heterogeneous environments.

The day-to-day operations including imaging, backup, and restore, are very easy to do.

This solution includes many good features such as:

NetBackup Accelerator
NetBackup Replication Director
Synthetic Backups
Multi-streamed Backup
OpenStorage (OST) support
Bare-metal restore, supports P2V as an option
Automatic robotic/tape drive configuration
Broad tape device support

And also replication, compression, and integration with VMware. Many of the features it has are not available in other solutions.

This solution is very expensive, which is a problem for many companies. Some of them rule out this product because of the price.

I would like to see support for databases such as MySQL and MongoDB. This solution would benefit from integration with new operating systems. 

I have been working with this solution for more than twelve years.

This solution is really stable. It worked very well in the case of my customer who was attacked by the virus, and it is not dependent on other solutions.

This solution is designed in 3 layers Master Server, Media Server, Clients. This flexible architecture helps customers protecting their data across multiple data centers with maximum flexibility replication data across two sites also integration with the other storage such as EMC Data Domain and NetApp is very helpful for replication management, deduplication, and staging backup data.

Due to sanctions, my customers are often unable to use support from the original companies.

I have not had any experience with their technical support, although two of my colleagues have worked in Australia and have experience with their team. The level of support varies depending on the contract.

From what I understand, customers were satisfied with the support.

When it comes to the initial setup, this solution is not as easy as others when you are implementing it for the first time. You need to have experience with solutions such as Oracle, Linux, Exchange Server and the Malware Agent, otherwise, you will not be able to implement this solution at all.

This solution is easier to implement and configure than the software versions of NetBackup. You need to connect the channels, and then install the agents on your operating systems.

My customers generally implement this solution using in-house consultants.

I have implemented this solution, and it took me less than five days.

This solution is more expensive than HPE Data Protector and EMC NetWorker.

It costs more to license support for this solution, compared to others.

We routinely evaluate solutions in this area. One of them is EMC NetWorker, which is a good solution. IBM TSM and Veeam are also good solutions. However, none of these compare to Veritas in large projects.

This is a very good solution for Enterprise-level companies. One of my larger customers has been using this solution for more than five years. Because they didn't have experience with NetBackup, they preferred this appliance version. They have it deployed in their private data center.

While this is one of the best solutions in this space, the price is expensive compared to other solutions.

I would rate this solution a ten out of ten.

Over the past seven years, we have been using this backup solution. However, over the past year, we have begun to integrate Commvault, and have stopped worrying about upgrades for Veritas.

We are using an on-premises deployment and it has been used for our data center. We have various operating systems including Solaris, Windows, and Linux. Our databases include Oracle, MySQL, MongoDB, and Informix. We also have virtualization. This solution is responsible for everything in the data center.

We have good data backup coverage.

This solution has to have better integration with the cloud, as well as with other solutions such as Business Intelligence products.

They need to simplify the backup licensing model, as it is really complex at the moment. We are having problems with them because of the licensing, and this is why we are changing solutions.

It is not easy to manage the environment, and you need the expertise to do it.

The backup catalog is very complex and takes a lot of space compared to other vendors. There is an important need for a better catalog management system.

We have 99.9% completion of the backups.

At one point during our migration, we experienced a loss of all of our backups. It took approximately one week to restore all of them.

This solution is able to scale within an environment without a problem.

We back up more than two thousand servers.

Technical support for this solution is good, as long as you are paying for the high-level support. Otherwise, you will be dealing with somebody responsible for supporting many different products.

We did not use another solution prior to this one. We have used different versions of this solution over the past seven years, and we are now moving everything over to Commvault because they have a simple licensing model.

The initial setup of this solution is not simple. It is complex, and you really need a professional technician to assist. In the end, however, you have a really stable solution.

The deployment took place over time, where we have been improving things over the years.

We have perhaps twenty administrators and operators who manage this solution. It is not used by the end-users.

The price of this solution is very high compared to other solutions.

This is a really good technology, but they are missing some key, important features.

The biggest lesson that I have learned from using this solution is that there is always something that can be improved.

I would rate this solution a seven out of ten.

The primary use case of this solution is to manage the backup of our very large infrastructure. We have five thousand servers on virtual machines used for several applications such as Oracle database, SAP, SharePoint, and other enterprise software. 

Our experience is in the manufacturing industry. The workload includes lifecycle management, manufacture execution, and software to support the manufacturing processes.

The most valuable feature is that the backup and restoring process is very fast. It is very resilient and it is quite easy to manage. I only have an architectural perspective, but another feature is the new multi-tenant feature available on the Flex system with the Veritas 5340 Appliance. This is a very appreciated feature, and we are required to maintain segregation between tenants.

We had some problems with the backup of the physical server. With the virtual machine field, the virtual server area was very strong. We had some difficulties with the physical server, the IBM Power, and the AIX operating system. The problems were with both the server-side and the storage-side. There were also issues in doing the back up for a physical server with others, like Windows server.

This is not a very complex problem in a Virtual environment, but we are facing a Legacy infrastructure, and we had some problems with Veritas and integrating with the Legacy hardware.

The interface is very poor. Currently, they are working on implementing a new web interface that enables the multi-tenancy directly on the user. The new features that they are implementing are faster and in terms of functionalities, they cover a lot of enterprise challenges.

This solution is stable, and we haven't had any problems. We have experience with other back up solutions such as IBM, DOT rep-storage manager, now known as the IBM Spectrum Scale. These are quite similar in terms of stability. It is also very reliable and it's not difficult to implement or to deliver an availability solution or a disaster recovery solution.

This solution is scalable. We can add a storage shelf to scale the storage capability. You can scale the master server to give you more computation of resources. The management of the infrastructure is scalable. We currently have a multi-tenancy limit where you can manage a maximum of eight tenants. If you require more than eight then you have to scale out. We have not yet been faced with this issue but there is quite a bit of mutation of this product.

We have ten users as backup administrators.

We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had good experiences when I have been faced with any problems. I have never had to call the help desk directly or the support team. I have always gone through the account manager for a solution.

The setup was not complex, it was straightforward. We had a delivery team very specialized in it, so it was not at all difficult. 

The deployment took about two to three weeks from the shipment of the hardware to the release of the solution in the production system. We are currently phasing another project stream in September. We were supposed to plan two weeks of activity to set up and configure the solution. I am currently the project manager of the project.

This is an available and reliable solution, which is very good to set up for enterprise systems. We had some issues with the management of delivery where we were only provided with a technician to implement the solution, which delayed the planning of installation. However, the technician was highly qualified.

I would rate this solution an eight out of ten.

For example, in the past, we had to upgrade the operating system and then the software, but now we have everything bundled so that there is one upgrade for everything, which is a great improvement for us in management. It saves us time.

The features that are most valuable are the ease of integration in deployment and updates. Everything is packaged when you do the upgrade, so it's quite easy to manage. 

The price could be improved.

Also, sometimes when you have multiple appliances, you have to physically manage them one by one. It's okay if you have a few, but when you have ten or more, it's a bit annoying and takes more people/time to handle the management.

The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot.

In a future release, they should make it NetApp storage, that's something there on the roadmap that's not available now.

Compared to a homemade installation, this appliance is very stable.

The solution is not very scalable because when you want to add storage you need to add a lot of storage. You cannot just add a few discs. Every time you add storage, you must add a huge amount of storage. In the future, we do plan to add some appliances, so we will increase the usage and replace some old appliances with new ones.

For specific appliances, support is very good.

The past four years we have used dedicated appliances. Before that, we were using homemade servers.

The initial setup was straightforward. I found it very quick and easy. For maintenance, we just need two people.

We're using the on-premises deployment model.

I would recommend others to consider the solution if they're using a lot of workloads. It's a really good product.  However, if you have only a small workload, it's a huge fixture for nothing. 

I would rate this solution eight out of ten.

We use the on-premises model of this solution. Our primary use case of this solution is to get backups for all of our servers and backup for our in-house programs. 

The recovery backup has been problematic. 

They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear.

Stability is good. We haven't had any issues when restoring backups. If you do a regular backup I would give the process a nine out of ten. But for the recovery side of this process, I would rate a four out of ten. It needs improvement. 

Scalability is good. Technical support helps us with this. 

We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied. 

The initial setup was straightforward. 

The licensing costs are approximately 150,00 Saudi Riyals. It's a costly enterprise. 

I would rate this solution a nine out of ten. I would recommend it to somebody considering it.