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Senior Infrastructure Consultant at FORUM INTERNATIONAL
Real User
Jul 15, 2021
Easy to administer, good technical support, and stable
Pros and Cons
  • "This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients."
  • "This is a good backup interconversion solution because all the masters and the targets backups are on the same system, and it is easy to administrate for a single point of access for clients."
  • "The solution could improve by providing more integration and security."
  • "The solution could improve by providing more integration and security."

What is our primary use case?

We use Veritas NetBackup Appliance for backing up data for many environments, such as system backups.

What is most valuable?

This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients. 

What needs improvement?

The solution could improve by providing more integration and security.

For how long have I used the solution?

I have been using this solution for more than five years.

Buyer's Guide
Veritas NetBackup Appliance
March 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and performs well.

What do I think about the scalability of the solution?

We have approximately five customers using this solution.

How are customer service and support?

The technical support is good. They have been responsive.

How was the initial setup?

The installation is easy and took approximately one week.

What about the implementation team?

We did the implementation ourselves with two engineers and one project manager.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I would recommend this solution.

I rate Veritas NetBackup Appliance an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1508769 - PeerSpot reviewer
ICT-architect at a tech services company with 10,001+ employees
Real User
Feb 26, 2021
Good deduplication and good stability with helpful technical support
Pros and Cons
  • "The initial setup gets easier the more you do it."
  • "The most valuable technical feature for us is the deduplication ratio."
  • "The configuration can sometimes be tricky during implementation."
  • "If you compare the solution to, for example, Dell Data Domain, it looks that the deduplication ratio is even higher than what we have on NetBackup."

What is our primary use case?

With the NetBackup solution, we have a Flex Appliance in the central data center, which we use to backup remote sites. We will first do a local copy to a virtual appliance, and then to do a copy of the one network to the central appliances.

What is most valuable?

The most valuable technical feature for us is the deduplication ratio. This is a very important aspect in order to have a remote site backup. The advantage of the solution is that they provide agents for all types of databases and applications that are included in the solution.

The initial setup wasn't overly complex.

Technical support has been helpful over the years.

The initial setup gets easier the more you do it.

What needs improvement?

If you compare the solution to, for example, Dell Data Domain, it looks that the deduplication ratio is even higher than what we have on NetBackup. If they want to improve, then they should look at the deduplication ratio in future versions.

The configuration can sometimes be tricky during implementation.

If the features could be complete in that they can work on all systems, all operating systems, that would be ideal. We have a lot of diversity and integrations to the cloud. This means, for example, if your Flex Appliances are not sufficient, you, for example, can offload to Azure Cloud. I know in some devices it's already possible. However, it's not universally the case. 

Today, if we have to implement it as software, if we are talking about virtual appliances, we need to implement it as software. However, it could also be developed as a package, so that you just have to mount it and to have the service. That would also be an advantage.

For how long have I used the solution?

We are a big company, and we have been using this solution already for multiple years. It's my understanding that we've used it for maybe five to six years.

What do I think about the scalability of the solution?

The appliances that we are using with NetBackup are on our virtual private cloud. For a lot of other customers, they are using it as well for the remote site backup. Of course, we have plans to sell it more to customers and to also increase our usage amount - including the number of devices, the amount of software, and so on, that is needed. 

How are customer service and technical support?

The technical support is not bad. We have a partner contact channel, where we can log cases and communicate with them. We're quite satisfied with the level of support we get and the amount of access we have.

Which solution did I use previously and why did I switch?

We've also used HPE.

How was the initial setup?

The initial setup wasn't complex. It was pretty straightforward. 

First of all, we have done it already a couple of times. That helps. You get used to it. Also, in one of our latest projects, we received assistance as well, from Veritas NetBackup. They were on hand to configure it correctly.

What about the implementation team?

We have had Veritas help us with implementations. They assist in the configuration aspect of the process.

However, for the most part, we are a consultancy and service company ourselves, and therefore we have the needed resources in-house to handle most implementations ourselves.

What's my experience with pricing, setup cost, and licensing?

We have a contract, a global contract, and we are providing services using that contract to different customers. However, I cannot say how much that costs us on a monthly or yearly basis.

What other advice do I have?

We are an integrator and consultant.

While we tend to start by using the latest version of the solution, we may use various versions. I'm not sure which versions we are using right now.

We have a combination of different deployment types. 

My advice to others is that you should have a solution that can cover a lot of things. Especially if you look for the deduplication functionality. It's very important that you check that it's valid for complete virtual environments or VMware environments or Hyper-V environments. You can use it as a complete solution, meaning that you can have the full chain where you want to have deduplicated data streams and data storage locations. Users need to make sure that it is fitting on everything. Whatever a company chooses, they need to make sure before they start they aren't missing anything that they absolutely need.

With Veritas, you have the deduplication software and you have the Flex Appliances, and so on. I have learned also that there is some interesting functionality in the physical appliance as well, and that's not always known by teams of people. It could be useful as a DR solution, for example.

Overall, I would rate the solution at a seven out of ten. It does fill the requirements. The basic things are there. However, I have learned that other solutions have a higher deduplication ratio. If Veritas NetBackup would also come with a better deduplication ratio in the future I would rank it higher. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
March 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.
Team Leader at a financial services firm with 10,001+ employees
Real User
Feb 23, 2021
Consumes minimal resources and has good fiber channel transport system
Pros and Cons
  • "The solution uses minimal resources."
  • "I like the fiber channel transport, and that the solution can make it a media server."
  • "It's an expensive solution."
  • "Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them."

What is our primary use case?

Our primary use case of this solution is for backup and visualization. We are customers of Veritas.

What is most valuable?

I like the fiber channel transport, and that the solution can make it a media server. It saves us a lot of resources, unlike other products which consume a lot of resources.

What needs improvement?

The price for Veritas is very high and I'd like to see that reduced. 

For how long have I used the solution?

I've been using this solution for seven years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and technical support?

Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them. 

How was the initial setup?

The initial setup is very easy, it took around two hours. We used a Veritas consultant. We deal with the maintenance ourselves.

What other advice do I have?

I would recommend this solution.

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1486878 - PeerSpot reviewer
Junior Database Administrator at a comms service provider with 1,001-5,000 employees
Real User
Jan 25, 2021
A heterogeneous backup and recovery suite with a useful policy-based backup feature
Pros and Cons
  • "The policy-based backup feature is very helpful."
  • "Overall, it's been a good experience."
  • "The reporting feature can be improved."
  • "The reporting feature can be improved. At the moment, we can't acquire the exact information we need from NetBackup."

What is our primary use case?

We use Veritas NetBackup Appliance to backup virtual machines from VMware and Oracle Databases. 

What is most valuable?

The policy-based backup feature is very helpful. We don't really use many other features, but we're looking to use more.

What needs improvement?

The reporting feature can be improved. At the moment, we can't acquire the exact information we need from NetBackup. We're looking to improve it on the new system. If I were to look at it performance-wise or storage-wise, it's really complicated to see what's going on. I heard that there's an additional software for that problem, but I didn't really examine it.

For how long have I used the solution?

We've been using Veritas NetBackup Appliance for about four years.

What do I think about the stability of the solution?

Veritas NetBackup Appliance is fairly stable. There were one or two errors in one backup, and we don't know what caused it. Overall, it's been a good experience.

What do I think about the scalability of the solution?

Scalability is very good. 

How are customer service and technical support?

I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the internet, or something else. Those problems aren't with them. They say that it's with us, but we can't figure out the problem.

What's my experience with pricing, setup cost, and licensing?

I would tell potential users that it's only worth it if they can use all the features.

On a scale from one to ten, I would give Veritas NetBackup Appliance an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager at curetech
Real User
Nov 4, 2020
A stable solution with professional technical support, but it is too expensive
Pros and Cons
  • "NetBackup is based on really good architectural hardware, and Veritas has the best backup and replication technology in the world."
  • "NetBackup is based on really good architectural hardware, and Veritas has the best backup and replication technology in the world."
  • "The price needs to be improved because it is really expensive."
  • "In summary, this is a good product but it is very expensive."

How has it helped my organization?

We have heard from many of our customers that they are very satisfied with NetBackup. Also, our technical engineer is very satisfied with the options and with the flexibility of the system, as it can be integrated into many hardware and software technologies.

What is most valuable?

NetBackup is based on really good architectural hardware, and Veritas has the best backup and replication technology in the world.

What needs improvement?

The price needs to be improved because it is really expensive.

For how long have I used the solution?

I have been working with Veritas NetBackup Appliance for approximately four years.

What do I think about the stability of the solution?

We have not had any problems with stability.

What do I think about the scalability of the solution?

There are between 40 and 50 users.

How are customer service and technical support?

The technical support is good. The team in Morocco are very professional and they help us every time, with no problem.  

Which solution did I use previously and why did I switch?

I would also recommend using Nakivo because it is a competitive product. It handles replication well.

However, if the customer wants an appliance then I recommend Veritas because it is more stable and more efficient.

What other advice do I have?

In summary, this is a good product but it is very expensive.

I would rate this solution a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Pradeep Kabbur - PeerSpot reviewer
Technical Lead at Stratogent
MSP
Oct 18, 2020
A great solution for deploying and backing up data
Pros and Cons
  • "The reporting is very good compared to other tools."
  • "Overall, Veritas is a good solution; the problem is the cost."
  • "The hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis."
  • "The hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis."

What is our primary use case?

We have a library attached that we back up and store off-site, on a weekly basis. 

It only offers NDMP backup capabilities, we follow a traditional method. Mostly, we are creating backups of NetApp's shares.

How has it helped my organization?

We think the latest products and hybrid solutions are great, but considering the amount of data backup we have to perform — hundreds of BB data —, the hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis. 

What is most valuable?

The reporting is very good compared to other tools. Even though Commvault has some better features, the Veeam/Veritas center is a very good feature; it's really helpful for our reporting purposes. To clarify, I am referring to Veeam and Veritas NetBackup, as we have applied them both.

What needs improvement?

Because Veritas NetBackup Appliance is integrated with the cloud, it's hard to say. The block-level backup features could be improved.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the scalability of the solution?

This solution is both scalable and stable. Everyone in our company uses it and there are no issues.

How are customer service and technical support?

The technical support is very good; I would give them a nine out of ten.

They have a standard two-hour response time but sometimes the response times vary. That needs to change.

Which solution did I use previously and why did I switch?

We have been using Veritas NetBackup Appliance for a long time and never switched. Initially, we were using NetBackup. 

How was the initial setup?

The integration was easy.

What other advice do I have?

Overall, Veritas is a good solution; the problem is the cost. For a large enterprise, it's great.

On a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1402401 - PeerSpot reviewer
Lead Technical Architect/Consultant at a tech services company with 51-200 employees
Real User
Aug 25, 2020
Our experience matches the popular reports that this is one of the top three backup solutions
Pros and Cons
  • "It has been our go-to product for backup."
  • "In our legacy system, Veritas was the number one product for us in many ways to fill our backup requirements."
  • "The desirability of appliance solutions is dwindling in the marketplace."
  • "Most of the organizations I see are going to the cloud and they escape the physical architecture to minimize investment in their local data center as much as possible."

What is our primary use case?

We do not have a dedicated NetBackup Appliance.  Instead, we deploy through VMware.

We are actually in the process of migrating everything to the cloud and we are trying to bring our on-premises exposure down to zero. We have yet to see where we will end up with that effort.  

Our primary use of NetBackup is for backups. But there are all different types of data that are less critical in the backup requirements in any organization. We use Vertias for on-premises data backup. Gradually, we will have more need for cloud data backup.  

We are looking into appliances for running things on the Docker Container. If we do not have a large number of servers and MSDP (Multicast Source Discovery Protocol), basically we can use service tools or fixed appliances that will allow offloading or streamlining our backup solutions.  

Most organizations are going to the cloud. The on-premises backup solution is not very interesting anymore.  

What is most valuable?

In our legacy system, Veritas was the number one product for us in many ways to fill our backup requirements. If you have got something like IBM mainframes, for example, then you want to definitely use a Veritas type solution. It has been our go-to product for on-premises backup.  

What needs improvement?

If you have got a NetBackup Appliance, then you have many options. For example, you can do LTR (Long Term Retention) busted out to the cloud. If you have got longtime retentions then you can do that as an option.  

When you use appliances then you need to make the investment. They do not give it to you cheaply. So, this investment is an RTO (Recovery Time Objective). People who would like not to have this as their objective prefer to go for more of an on-demand solution, like the cloud. Most of the organizations I see are going to the cloud and they escape the physical architecture to minimize investment in their local data center as much as possible.  

So we, in turn, are currently using the VMware on an appliance, but we are planning to go through the process of decommissioning as much hardware as possible for our solutions. We would like to do that as quickly as possible.  

What do I think about the scalability of the solution?

We have got sufficient backup windows to complete proper backup points. That is not a critical issue for us.  

Scalability is about having the data volume metrics and backup windows available to complete the process. So you need to have sufficient backup windows compared to your volume metrics. Other scalability issues may come into play when you want to just recover with a given RTO (Recovery Time Objective). But it is very uncommon in reality that you will recover from the backup. In the last three years, there was not a single case of recovery from backup. The backup and recovery end up being more for legal obligations than for reality.  

What about the implementation team?

We did our own VMware-based deployment.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Veritas NetBackup Appliance well. Going from our experience and the popular reports, it is one of the top three backup solutions. But the higher ranking is also based on being an appliance and that is not a growing part of the market.  

The product itself, I think, would be nine-out-of-ten. But the future market for the product will dwindle.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Real User
Top 5Leaderboard
Feb 5, 2020
A flexible and easy-to-use product that helps to unify existing backup solutions
Pros and Cons
  • "It is very capable of scaling and very good for heterogeneous environments."
  • "This solution is flexible, powerful, and fast."
  • "I would like to see support for databases such as MySQL and MongoDB."
  • "This solution is very expensive, which is a problem for many companies."

What is our primary use case?

NetBackup helps system administrators and solution architects to easily replicate and back up data from one site to another site. It is very flexible and suitable for mix environments. it has many advanced features which are needed for my customer's data centers. Most of our clients are looking for stable and sustainable solutions for protecting their data.

Most of our customers are using this software. We help to implement this solution for our customers. Most often, I use this solution in private-cloud and on-premises environments.

How has it helped my organization?

We can create a unified solution for our customers, in many data centers.

For example, one of my customers has some important data that needs backing up, and we had to use several solutions at the same time. These included Veeam and some backup scripts for their Linux environment. This solution has allowed them to unify their backup solution. The others were removed, leaving them with a single solution that was well suited to their requirements.

Another one of my customers had experienced a virus a few years ago, and most of their services were affected. Most of their data had been encrypted by the virus, and they were unable to decrypt it. This solution helped that company to restore their data in less than one week, and they were thereafter able to continue providing their services. It was an amazing event at the time.

What is most valuable?

This solution is flexible, powerful, and fast. It is very capable of scaling and very good for heterogeneous environments.

The day-to-day operations including imaging, backup, and restore, are very easy to do.

This solution includes many good features such as:

NetBackup Accelerator
NetBackup Replication Director
Synthetic Backups
Multi-streamed Backup
OpenStorage (OST) support
Bare-metal restore, supports P2V as an option
Automatic robotic/tape drive configuration
Broad tape device support

And also replication, compression, and integration with VMware. Many of the features it has are not available in other solutions.

What needs improvement?

This solution is very expensive, which is a problem for many companies. Some of them rule out this product because of the price.

I would like to see support for databases such as MySQL and MongoDB. This solution would benefit from integration with new operating systems. 

For how long have I used the solution?

I have been working with this solution for more than twelve years.

What do I think about the stability of the solution?

This solution is really stable. It worked very well in the case of my customer who was attacked by the virus, and it is not dependent on other solutions.

What do I think about the scalability of the solution?

This solution is designed in 3 layers Master Server, Media Server, Clients. This flexible architecture helps customers protecting their data across multiple data centers with maximum flexibility replication data across two sites also integration with the other storage such as EMC Data Domain and NetApp is very helpful for replication management, deduplication, and staging backup data.

How are customer service and technical support?

Due to sanctions, my customers are often unable to use support from the original companies.

I have not had any experience with their technical support, although two of my colleagues have worked in Australia and have experience with their team. The level of support varies depending on the contract.

From what I understand, customers were satisfied with the support.

How was the initial setup?

When it comes to the initial setup, this solution is not as easy as others when you are implementing it for the first time. You need to have experience with solutions such as Oracle, Linux, Exchange Server and the Malware Agent, otherwise, you will not be able to implement this solution at all.

This solution is easier to implement and configure than the software versions of NetBackup. You need to connect the channels, and then install the agents on your operating systems.

What about the implementation team?

My customers generally implement this solution using in-house consultants.

I have implemented this solution, and it took me less than five days.

What's my experience with pricing, setup cost, and licensing?

This solution is more expensive than HPE Data Protector and EMC NetWorker.

It costs more to license support for this solution, compared to others.

Which other solutions did I evaluate?

We routinely evaluate solutions in this area. One of them is EMC NetWorker, which is a good solution. IBM TSM and Veeam are also good solutions. However, none of these compare to Veritas in large projects.

What other advice do I have?

This is a very good solution for Enterprise-level companies. One of my larger customers has been using this solution for more than five years. Because they didn't have experience with NetBackup, they preferred this appliance version. They have it deployed in their private data center.

While this is one of the best solutions in this space, the price is expensive compared to other solutions.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.