Veritas NetBackup Appliance Reviews

It’s an enterprise solution. It is a preferred option for archiving data. It is useful, especially if we do not have a public cloud as a backup and need something to be resident in our data center. Veritas NetBackup Appliance comes in various tiers and sizes. It can accommodate any enterprise of any size.

We can add multiple appliances to the product. They are all interconnected. It is a valuable feature. The product provides security to our data. The data is encrypted from the client side all the way to the data source. With ransomware breaching a lot of organization's data, we need stability and sustainability in the environment. It provides good data protection and data governance.

The product should provide more AI and ML features.

I have been using the solution for more than nine years.

I rate the tool’s stability a ten out of ten.

I rate the tool’s scalability a ten out of ten.

Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house skill is unable to resolve the issue, Veritas’ support team is just a phone call away.

Positive

The initial setup was very simple and easy. I rate the ease of setup a ten out of ten. The appliance is on-premise. We can also utilize any hyperscalers for cloud storage and backup. The time taken for deployment varies depending on the client’s requirements. On average, the deployment can be done within a day. We need one engineer to deploy the product.

We need a backup solution that will last us a fair amount of time before looking at alternate solutions. Veritas is ongoing in terms of developing the actual software and appliances. It is a dependable organization to strike a partnership for backup. We have seen a 20% return on our investments.

I have never used tools like Rubrik or Brocade. Veritas works perfectly well. I haven't had a need to look at an alternative product. It is a robust tool. It provides both on-premise and cloud solutions. Innovation is built into the solution. Overall, I rate the product a ten out of ten.

The NetBackup appliance features customized software that is designed for storage.

The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution.

I have been using NetBackup for more than 10 years.

NetBackup is stable. If it is in a remote place, we can put lead backup plans in place for backing up and sending metadata to the main data center. 

NetBackup is a scalable solution, but it costs more to scale up. 

I work with multiple backup tools, and Veritas is in the middle. The support isn't great.

Setting up NetBackup is straightforward, but we sometimes get some weird errors while we are trying to configure it. There are so many processes to deal with because all of these products are legacy backup tools. They are a little more complicated than next-generation backup tools like Rubrik or some of the newer ones on the market. It doesn't require many users for maintenance. 

I rate NetBackup six out of 10 for pricing. 

Veritas is becoming stable again, but two or three years ago, everyone was switching from Veritas to Commvault or emerging tools like Rubrik due to the bad support and high cost.

Today, everything is a converged backup solution with everything built in. However, Veritas started in the 1990s, so everything was added to that software. I think we need to have a very huge version change in Veritas to keep pace with modern requirements and simplify things.

I rate Veritas NetBackup Appliance seven out of 10 overall. 

It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use.

Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives.

I have been using this solution for more than 10 years.

Its stability is very good.

Its scalability is very good. We have installed it for hundreds of servers.

Their technical support is excellent.

It is quite easy. It is not super easy. We have a lot of different environments. Some of them are quite challenging, but the common environment is quite easy.

It is not good for small environments. It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI. I don't recommend it for small environments because out of 50 features, you probably need only two or three features, but you have to pay for all the features. That's why it doesn't suit small environments. You see a return on investment in very complex, multi-platform environments. 

We pay annually. It is a huge figure for us.

It is probably among the top solutions. It has the most features that are there in the market, but its price is making us look at alternatives. We are looking at some of the other options, but we haven't explored many. We are open, and we are evaluating all of them.

I would rate it an eight out of 10.

We use the solution to back up everything we have, including SQL backup, Oracle, and VMware. It works very well. We like the solution and its price when compared with others. Data Domain and Veeam were fine, presenting the optimal solutions with the best prices. There was a period of many months that we had a lot of performance issues with Veritas NetBack Appliances, but since the upgrading has taken place it has worked very well. We do not encounter issues that are critical and the solution functions smoothly. 

The solution is the best for me, as it combines two solutions for use of our backup environment. Before 2016 we employed two solutions and it is now easier for us to manage our environment. 

The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds. It is very nice. We use it a lot for restoring VM.

The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it. This can result in many problems. Occasionally we encounter issues with the backup process which necessitate support from Veritas. Consequently, I would highlight the upgrade process as being in need of improvement. 

We hope to see SQL Instant Recovery in the 9.0 version. It is the same as VMware Instant Recovery but its restoration processes are very fast, with the ability to handle a terabyte of data in a single minute. 

I have been using Veritas NetBackup Appliance since 2015. 

I consider the product to be good and very stable, although there are many things in need of improvement, such as the upgrade process. 

From the research we conducted, scalability seems good, but I cannot properly comment on this point as the size of our environment is very small. 

I feel technical support could be better. When we first started making use of the solution, we had the benefit of local support in Brazil, but today this is only an option in the United States. The support is okay, but it can take a while to receive a definitive answer. One must go through the first layer of support before being escalated, a time-consuming process. Nowadays, I consider the support to be okay, not bad, but it used to be better. 

Prior to our use of Veritas NetBackup Appliance, in 2016, we utilized Avamar. Though Avamar was a good solution and worked well, we encountered many instances of interruption in data transmission. It was, initially, a good tool, with a good appliance workflow. However, the Avamar that has been made available within the past five years does not provide a good window to sync data with Veritas NetBackup Appliance. This process is time consuming, which necessitated our use of two applications for managing our backup environment. Once we switched from Avamar to Veritas Netbackup Appliance there was no more need for two applications and these were replaced with a single one for the entire management of our backup environment. 

The initial setup is okay. It is not very difficult. While the planning stage requires the use of much Veritas material, it's easy. This is because we are talking about an appliance which has everything predefined or preconfigured.

The deployment took a long time. I believe that the process lasted a month-and-a-half. This is because it required us to do many validations, as we were replacing our solution.

The department we engaged to assist us with the installation and appliance configurations of the solution was very helpful and we did not encounter any problems. The implementation was extremely nice. I should point out that when we bought the Appliance we didn't use NetBackup and everything was new to us. This said, we had to do much configuration and planning, as we were buying not only the appliance but the solution as well.

I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract.

As the solution is towards the end of its life, we are looking to replace it with a new or different one. While we are considering the Data Domain by Dell EMC, we are also looking at an Appliance solution. This is because the Data Domain will still require the use of NetBackup, but will serve the purpose of acting as a storage destination. We will only use NetBackup as it relates to the Data Domain. I know much about the application and we are looking to book solutions here. We would be able to take all of our knowledge of Appliance, but to use NetBackup software for third party storage.  

Prior to going with Veritas NetBackup Appliance in 2016, we evaluated two other solutions, one of which was Data Domain. However, at the time, we decided to go with Veritas NetBackup Appliance because it offered better pricing than the other vendors, with Data Domain serving as an illustrative example. 

We have a total of three people working on the Veritas NetBackup Appliance environment, two for the short and one for the long retention.

The size of the backup is very important. If this is not accounted for in the beginning of the appliance stage, many problems can arise. This was the case in our use of Dell EMC and Avamar and with all other backup solutions. With Appliance we encountered site problems, Appliance did not work well with HashBackup and there were many backups which used batch files, something that led to compression and deduplication of the data. This required us to replace or dump files so that we could use an agent for providing a direct connection to the database server software. 

Once we changed the size of the backup, the problem was solved. The issue addressed is present not only with Veritas NetBackup Appliance, but with any solution that possesses deduplication architecture. 

I rate Veritas NetBackup Appliance as an eight out of ten. 

We would implement the solution for clients. 

The solution is stable. 

It is scalable. 

Technical support has been great.

They could improve the interface a bit. It's not as good as it could be. 

I've been using the solution for six to seven years. 

The product is quite stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. Its performance is good. 

The product can scale well. 

We had multiple clients using the solution.

I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with the support.

Positive

I have experience with Netbackup and Veeam Backup.

In my previous company, we were implementors, and we would set up this solution on-site for clients. 

In my previous company, we were partners with Veritas. We were implementing the solutions of Veritas at our customers' premises.

I'd rate the solution nine out of ten. 

We are using Veritas NetBackup Appliance to save data and for data backups.

The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface.

Veritas NetBackup Appliance could improve by having a site recovery feature.

I have been using Veritas NetBackup Appliance for approximately four years.

Veritas NetBackup Appliance is stable.

We have administrators that use the solution. We plan to increase the usage in the future.

Veritas NetBackup Appliance's initial setup is simple. The full implementation took approximately one day.

The reseller did the implementation of this solution for us.

There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees.

This solution is very useful and stable.

I rate Veritas NetBackup Appliance a nine out of ten.

I personally find Veritas NetBackup Appliance hassle-free. All that is needed is a web control or Java control to operate the NetBackup software, and I don't need to take care of anything else. 

The other valuable feature is the performance. When we deploy to a server and install network software on it, there is a lot to take care of. With Appliance, everything is on the go and is already pre-installed and fine-tuned. It already matches the performance and metrics. It is great for replication, network performance, CPU performance, and storage performance.

Veritas NetBackup is software, so there are multiple OS issues, OS packages, and updates.

I would like to see the Java control replaced with web control in the next release. There is currently web control, but it is confusing when using Java control. Web control requires no granular settings. Web control should be enhanced so that it looks and feels like Java control. This would enable a person switching from Java control to Web control to not be hesitant to adopt the web version. Currently, Web control is entirely different from Java control.

Veritas NetBackup would benefit from better-explained error codes. The technical documentation should be easy to read, easy to set up, and be more understandable. There are two or three possibilities for one single error, so Veritas should try to bifurcate or separate the issues so each has its own ID.

I have been using Veritas NetBackup Appliance for a year.

Veritas NetBackup Applicance is stable.

The solution is scalable. It is sufficient for our existing environment. I have not encountered any situation where I have had to scale up the Appliance. Our administration team uses Veritas NetBackup. There are currently three people managing it.

I used customer service and support frequently during the initial setup because I was new to the product. Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution.

Neutral

NetBackup software is embedded into the appliance, so I do not need to worry about installation. The initial setup is very easy.

Veritas NetBackup Appliance is priced well compared to other solutions.

We compared Veritas NetBackup Appliance with Rubrik and Commvault HyperScale X. Veritas was more affordable and better priced. HyperScale X is very expensive. Veritas has a good reputation in the industry and a good market presence.

I would rate this solution a seven out of ten.

We primarily use the solution for backup and for testing in the system.

I'm not extremely technical, so I'm not sure if I could discuss the benefits of certain features in great detail.

The solution overall has all the features we need.

The pricing is pretty good. We don't find it to be too expensive for us.

The solution is pretty easy to use. Users can easily learn as they go. There are other solutions on the market which are much more difficult. Some, like IBM, need specialists to handle them. That's not the case with NetBackup.

The solution has a very easy-to-navigate user interface.

There aren't any real outstanding features. Right now, the solution works well for us, and I don't think there's much missing per se.

It would be a better solution if we were able to make more reports in regards to the backup system.

I've been working with the solution for three years.

The stability of the solution is quite good. Any problems or issues are resolved quickly and they don't affect the overall reliability of the product.

The scalability of the solution is good, from what I understand. I've never tried to scale myself, however, I know individuals who have and they have told me it's quite easy to do. If an organization needs to scale, they should be able to do so using this solution.

Our organization has about 600 employees and has just about 14 terabytes of data within its servers. We use the solution quite extensively.

I've personally dealt with technical support in the past and I can say that I'm satisfied with their service. They are quite responsive. They know what they are talking about. They always help us solve any issues we have.

This is the only backup solution we're currently using. However, we previously used an IBM solution. It was ultimately difficult to use and we needed a specialist to run it, which is why we switched to this solution.

We have a team that handles the setup and management of the solution. I didn't handle the setup myself. I couldn't say, from experience, if it was difficult or not, however, I don't recall the team running into issues or requiring outside assistance.

Our in-house team handled the deployment. We didn't require the assistance of a specialist.

We're just customers. We don't have a business relationship with the solution.

The pricing is okay. It's not too expensive.

I'd rate the solution nine out of ten.

The solution offers good scalability and stability. It's easy to navigate and offers good pricing. For the most part, what we need is right there, however it could use better reporting.