EddieNyimbwa - PeerSpot reviewer
Managing Director at Modelink Zambia Limited
Reseller
Top 20
Works fast for data restoration, but its support services need improvement
Pros and Cons
  • "Veritas NetBackup Appliance's most valuable feature is information backup."
  • "The technical support services could be better."

What is most valuable?

Veritas NetBackup Appliance's most valuable feature is information backup. It works fast to back up and restore the data using snapshots.

What needs improvement?

There are a few people in Veritas NetBackup Appliance's community support. In case of technical issues, it becomes difficult to find solutions from other users. They should improve this area so that customers can resolve issues correctly. Additionally, an auto command feature could be included in it, similar to Rubrik.

For how long have I used the solution?

We have been using Veritas NetBackup Appliance for one year.

What do I think about the stability of the solution?

The product is stable compared to Veeam.

Buyer's Guide
Veritas NetBackup Appliance
March 2024
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable platform. We have less than 20 users for it in our organization. At present, we are evaluating the virtualized infrastructure. Based on the report, we will decide on expansion.

How are customer service and support?

The technical support services could be better. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The product's price is high. Although, we need to buy appliances, which makes the pricing competitive compared to Rubrik and Veeam.

What other advice do I have?

It can restore data in case of any crisis. They should improve security features for ransomware attacks similar to Rubrik. I never encountered any event of malicious activity using Rubrik.

I rate Veritas NetBackup Appliance a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
PeerSpot user
Solutions Consultant at a computer software company with 11-50 employees
MSP
Top 5
Consistent with excellent support and great expansion capabilities
Pros and Cons
  • "It’s quite scalable."
  • "Depending on the setup structure, it can be complex to implement."

What is our primary use case?

For me, the main use case was as an on-premise data center backup, mainly in the Unix space with Oracle. That was the main reason to use it. I know it's got a capability in the cloud, however, we haven't used it in the cloud.

What is most valuable?

The consistency of using it over a long period of time has been excellent. The big one for me is when you're dealing with database backups, particularly. I’ve used it for Oracle and SAN, and I’ve used it a lot. It’s been great.

The solution is stable.

It’s quite scalable.

What needs improvement?

Depending on the setup structure, it can be complex to implement.

In my case, it's an enterprise environment, and they're always complicated. There's no way to get around there. With Backup Exec, everything is on Windows, and you don't have to worry about it. However, if there's going to be a critical Oracle database on the Unix system and then you're going to have new Windows and the Linux, it is going to be complicated. There's no way around it, particularly with the customers.

For how long have I used the solution?

I’ve used the solution on and off for 20 years. It’s been a very long time.

What do I think about the stability of the solution?

I'd say it's very stable. I use it specifically for enterprise customers. Small customers use Backup Exec. There are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is extremely scalable. Expanding is not an issue at all.

We’re a large SME. 1,000 people or more are using it.

In my new role, I have no plans to increase usage.

How are customer service and support?

Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and we’ve been able to get access to them. We’ve been satisfied with their level of assistance overall.

How was the initial setup?

With NetBackup, just setting it out to different server times and nothing else is okay. Other things are a bit more complicated.

That said, it’s been eight years since I’ve done a live deployment. We got the appliance and had to set everything up.

What about the implementation team?

I was working with a consultant on the last setup I did.

What's my experience with pricing, setup cost, and licensing?

I’m not sure what the latest pricing models are.

What other advice do I have?

I mainly use the on-premies version of the deployment. I don’t typically deal with cloud deployment.

We’re always using the latest version of the solution.

I would recommend the solution to others for enterprise on-premise.

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
March 2024
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
Senior Software Engineer at a manufacturing company with 10,001+ employees
Real User
Reliable, plenty of features, and scalable
Pros and Cons
  • "There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."

    What is most valuable?

    There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well.

    For how long have I used the solution?

    I have used Veritas NetBackup Appliance within the last 12 months.

    What do I think about the stability of the solution?

    Veritas NetBackup Appliance is stable.

    What do I think about the scalability of the solution?

    I have found Veritas NetBackup Appliance to be scalable.

    How are customer service and support?

    They provide a good level of support.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive.

    What other advice do I have?

    The main difference between Veritas Netbackup and NetBackup Appliance is the NetBackup Appliance provides the built-up system. They have one operating system and they have their own storage in the network of the appliances. We can use our external storage. For example, we can use our storage from Dell, IBM, any other vendor. These are the main differences, with Appliances, everything is in-built.

    I would recommend this solution to others.

    I rate Veritas NetBackup Appliance an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Software Developer at BOLDATA SYSTEMS LTD
    Real User
    Fairly priced with an easy initial setup and good stability
    Pros and Cons
    • "We find the pricing is reasonable."
    • "The monitoring could be a bit better."

    What is our primary use case?

    The solution is primarily used for business continuity. We use it for backups.

    What is most valuable?

    The backup capabilities are very good.

    We find the ability to allow for business continuity to be very helpful. Our systems are not very stable, where we come from here in Kenya. There can be serious problems very often. There are many incidents and businesses can just collapse. The peace of mind of having a backup on hand is critical.

    The initial setup is very simple.

    The solution is stable. 

    The product is quite scalable. 

    Technical support is very good.

    We find the pricing is reasonable. 

    What needs improvement?

    I'm not sure if I have seen any area that needs improvement. I'm not overly technical, and I personally haven't had any real issues. 

    The monitoring could be a bit better.

    For how long have I used the solution?

    I've used the solution for about a year or so. 

    What do I think about the stability of the solution?

    The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    The solution is mature and very scalable. It's not a problem to expand. 

    How are customer service and technical support?

    As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of service provided. They are helpful and supportive. The staff is knowledgeable. 

    How was the initial setup?

    It's my understanding that the initial setup is straightforward. I have not seen anything about the solution that would make the process overly complex.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is fair. It's not overly expensive. 

    What other advice do I have?

    At the moment, I don't have any relationship with the company, however, I would like to be a reseller and implementer.

    I mainly handle consultancy on business continuity. I look at products to propose to my customers on business continuity, storage, and backups.

    I'd rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Pradeep Kabbur - PeerSpot reviewer
    Technical Lead at Stratogent
    MSP
    A great solution for deploying and backing up data
    Pros and Cons
    • "The reporting is very good compared to other tools."
    • "The hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis."

    What is our primary use case?

    We have a library attached that we back up and store off-site, on a weekly basis. 

    It only offers NDMP backup capabilities, we follow a traditional method. Mostly, we are creating backups of NetApp's shares.

    How has it helped my organization?

    We think the latest products and hybrid solutions are great, but considering the amount of data backup we have to perform — hundreds of BB data —, the hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis. 

    What is most valuable?

    The reporting is very good compared to other tools. Even though Commvault has some better features, the Veeam/Veritas center is a very good feature; it's really helpful for our reporting purposes. To clarify, I am referring to Veeam and Veritas NetBackup, as we have applied them both.

    What needs improvement?

    Because Veritas NetBackup Appliance is integrated with the cloud, it's hard to say. The block-level backup features could be improved.

    For how long have I used the solution?

    I have been using this solution for three years.

    What do I think about the scalability of the solution?

    This solution is both scalable and stable. Everyone in our company uses it and there are no issues.

    How are customer service and technical support?

    The technical support is very good; I would give them a nine out of ten.

    They have a standard two-hour response time but sometimes the response times vary. That needs to change.

    Which solution did I use previously and why did I switch?

    We have been using Veritas NetBackup Appliance for a long time and never switched. Initially, we were using NetBackup. 

    How was the initial setup?

    The integration was easy.

    What other advice do I have?

    Overall, Veritas is a good solution; the problem is the cost. For a large enterprise, it's great.

    On a scale from one to ten, I would give this solution a rating of eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    System Administrator at a manufacturing company with 10,001+ employees
    Real User
    A stable solution that provides simplicity, with a straightforward setup
    Pros and Cons
    • "The solution is very scalable."
    • "They could simplify the process of installing, and provide more space for data during the process."

    What is our primary use case?

    High available Backup Solution for about 200 Unix Servers (Linux, AIX, SunOS)

    What is most valuable?

    We like the simplicity of the solution. You can recover and browse backed up data via CLI (command-line interface). The platform independence of the bare metal restore feature is great.

    What needs improvement?

    They could improve the process of installing by not wasting so much local disk space during the process.

    For how long have I used the solution?

    I've been using the solution for five years.

    What do I think about the stability of the solution?

    The solution's stability is perfect.

    What do I think about the scalability of the solution?

    The solution is very scalable.

    Which solution did I use previously and why did I switch?

    We did previously use a different solution. The change was a management decision because of the pricing.

    How was the initial setup?

    The initial setup was easy. The only problem that we had occasionally was, when we installed the software, we had to store a big amount of data to disk, because the package included all the operating systems and sometimes the space on the filesystem was not enough. We needed about one and a half gigabyte to install the software.

    What other advice do I have?

    We use a local high-available backup server version of the solution.

    With this solution, we've had perfect support and our use cases were perfectly served. 

    I would rate this solution nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sensor System Engineer at a hospitality company with 501-1,000 employees
    Real User
    Top 20
    A total backup solution with high pricing
    Pros and Cons
    • "Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it."
    • "The tool's pricing is expensive and could be lower."

    What is most valuable?

    Veritas NetBackup Appliance is a total backup solution. We don't have to buy other applications to do it. 

    What needs improvement?

    The tool's pricing is expensive and could be lower. 

    For how long have I used the solution?

    I have been using the solution for over five years. 

    What do I think about the stability of the solution?

    I rate the tool's stability a nine out of ten. 

    What do I think about the scalability of the solution?

    The product is scalable, and I rate it a seven out of ten. My company has two users for the product. 

    How are customer service and support?

    The solution's support is good. 

    How was the initial setup?

    Veritas NetBackup Appliance's deployment is easy for me. However, it will be difficult for beginners. The tool's deployment takes one week to complete. 

    What's my experience with pricing, setup cost, and licensing?

    I rate the solution's pricing a nine out of ten. 

    What other advice do I have?

    I rate Veritas NetBackup Appliance an eight out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Alejandro Padilla - PeerSpot reviewer
    PreSales Engineer at Licencias OnLine
    Real User
    Top 5
    A highly stable and easy-to-deploy solution that enables users to recover information from the appliances in the organization
    Pros and Cons
    • "The product enables me to recover the information of the appliances in the organization."
    • "The product must improve its recovery features."

    What is our primary use case?

    I use the solution for my organization.

    What is most valuable?

    The product enables me to recover the information of the appliances in the organization.

    What needs improvement?

    The product must improve its recovery features. It must also improve the use cases of the product.

    For how long have I used the solution?

    I have been using the solution for two years.

    What do I think about the stability of the solution?

    I rate the tool’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    I rate the tool’s scalability a seven out of ten.

    How was the initial setup?

    The initial setup was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The pricing could be better. Renewing subscriptions for appliance support is costly.

    Which other solutions did I evaluate?

    ExaGrid provides more features than NetBackup Appliance.

    What other advice do I have?

    The scalability of the appliance is good, but it can be better. Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2024
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.