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EUT Analyst at Absa Group Ltd
Real User
Oct 5, 2023
Offers good connectivity, easy to use and stable solution
Pros and Cons
  • "The standout feature is its connectivity and robust support. They are easily easy to get hold of, making it convenient for us."
  • "The challenge arose due to a space issue. The issue was related to disk breaks, especially when power cuts occurred. One of the disks would break, leading to a loss of functionality."

What is our primary use case?

We use it to enforce policies that require us to secure and possibly recover certain data. Essentially, we manage client information, detailing everything relevant to customers, and any data users may save that is crucial to the business.

We manage and back it up. There are instances where we request tests or resource assessments and then proceed with sign-ins.

What is most valuable?

The standout feature is its connectivity and robust support. They are easily easy to get hold of, making it convenient for us.

What needs improvement?

The challenge arose due to a space issue on my end. However, with the new product we are acquiring, it seems to address that concern.

The issue was related to disk breaks, especially when power cuts occurred. One of the disks would break, leading to a loss of functionality. It's when one of the disks becomes affected, losing its node functionality.

For how long have I used the solution?

I have been using this solution for six years. 

Buyer's Guide
Veritas NetBackup Appliance
March 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution was mostly stable. We had issues with powers sometimes. 

What do I think about the scalability of the solution?

There are around 500 end users using this solution. 

How are customer service and support?

There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a different English language, so language was a bit a barrier for us.

How was the initial setup?

The initial setup was relatively easy for me since I took the time to learn about the tasks involved. Even when issues arose, I often resolved them without needing support, thanks to the new tools provided.

What's my experience with pricing, setup cost, and licensing?

We are currently using it, and for the features we get, the pricing is justified. We bought it at a test time, and it's positioned at a midrange price now.

What other advice do I have?

I would recommend it to you, considering how easy it is to use. We have experienced stability and enhanced functionality, and there's a seamless opening for cloud integration. Ensuring that your storage can be optimized in a more efficient manner.

I would give it a ten out of ten. Considering that it has evolved from the earlier Symantec Backup product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Andrea Trespidi - PeerSpot reviewer
Storage & Backup Engineer at a tech vendor with 10,001+ employees
Real User
Top 5
Jun 23, 2023
A highly stable solution for data protection needing minimal maintenance
Pros and Cons
  • "I have no stability issues to report...The initial setup is quite simple."
  • "I connect these Veritas NetBackup Appliance because they are highly stable and stronger, therefore we don't require so much maintenance to use these appliances."
  • "It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."
  • "The recovery of this appliance is not easy; in case it gets corrupted at any point, it is not easy to restore the data without losing information."

What is our primary use case?

The primary use cases are direct appliances. We have held clients using it in some public companies. So, when you have several installations, the most commonly used appliance is BYO. We build and install the software on servers with storage attached to the router through the SAN. We configure all the software needed for the backup to cooperate as a backup-to-disk storage server with duplication.

What is most valuable?

I connect these Veritas NetBackup Appliance because they are highly stable and stronger. Therefore, we don't require so much maintenance to use these appliances. The integration of these appliances requires some maintenance, but they are known for their strength and stability.

What needs improvement?

The deployment of the physical appliance in case of a disaster is not smart. When they need to restore clients without adhering to factory default settings, they lose data. The recovery of this appliance is not easy. This applies to both the software-based and MSDP storage. It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy.

Adding additional features to the configuration of Veritas NetBackup Appliance is essential. For instance, storing metadata in a safe place is crucial for restoring the configuration. If we need to restore the same appliance with its same configuration, we can avoid manual insertion or retrieving data from files. Another noteworthy feature involves uploading a configuration file, allowing the system to process and rebuild the storage accordingly.


For how long have I used the solution?

I have been using Veritas NetBackup Appliance for ten years.

What do I think about the stability of the solution?

I have no stability issues to report.

I rate the solution's stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability an eight out of ten.

How was the initial setup?

The initial setup is quite simple. We need to input some information. Suppose you make changes to the configuration throughout the year. What is complicated is keeping track of these condition changes. In case of a disaster, it is also important to restore this information. If I needed to recreate the entire setup because all the information is stored in the appliance, it would also involve saving some information in the math. However, it is generally not recommended to save information externally if the object is not integrated into the appliance.

This kind of approach is not considered best practice. But if you need to review the plans, you have to input the same information that the master server expects in order to speed up the service coverage. Otherwise, you will need to repeat from scratch. I can provide you with the name of the business server if you require it.

Yes, I can save some information from the master server, but the issue is that you cannot deploy it in the appliance if it's a storage server. It cannot be deployed directly from the master server. Instead, you would have to redeploy it in case of a disaster. The same appliance needs to be set up again with the same name, information, and configuration since deploying this information cannot be done from the master server. You can deploy it from the virtual appliance or from the configuration management or the plans.

We deploy on-premise but with integration with the cloud to protect data.


What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight.

Since my company has a good partnership and a global contract, we can resell licenses at a good discount. We can provide good pricing. Additionally, customers can benefit from discounted reselling directly from the vendor.

What other advice do I have?

Overall, I rate the solution between eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
March 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.
Islam Hamed - PeerSpot reviewer
General Manager at EGPC
Real User
Top 5
Oct 30, 2024
User-friendly, simple tool that enhances data protection
Pros and Cons
  • "NetBackup is easy to use and user-friendly."
  • "The price could be a bit better."

What is our primary use case?

We primarily use Veritas NetBackup Appliance for managing our data protection needs.

How has it helped my organization?

It helps in managing data protection effectively.

What is most valuable?

NetBackup is easy to use and user-friendly.

What needs improvement?

There is room for improvement, especially in tech support and pricing. The price could be a bit better.

For how long have I used the solution?

I have ten years of experience working with Veritas NetBackup Appliance.

What do I think about the stability of the solution?

I would rate the stability nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability nine out of ten.

How are customer service and support?

I would rate the technical support eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I do not remember using a different solution before Veritas NetBackup Appliance.

How was the initial setup?

The initial setup was not done in-house; we used a third party.

What about the implementation team?

We used a third party for implementation, not in-house deployment.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is average.

What other advice do I have?

Based on my experience, I would recommend this solution to other people.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution architect at GlassHouse
Real User
Top 5Leaderboard
May 11, 2024
Ensures data integrity by preventing any alterations to stored data.
Pros and Cons
  • "The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors."
  • "The scalability could be improved."

What is our primary use case?

We use the Veritas NetBackup Appliance within banking systems. We operate with an older bank in Turkey. Some of our backup administrators possess significant experience with this suite, surpassing their familiarity with other protection sheets. Our usage encompasses various components such as network configurations and PPDM.

It serves as the preferred system for backup operations across the entire CAN due to our team's extensive prior experience. This preference is attributed to its versatility in handling diverse workloads, including databases, email systems, and primary banking platforms. Additionally, all data, including backups and NetBackup metadata, is directed to the Data Domain system.

The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors.

What is most valuable?

I replaced the solution with the data domain systems because we also provide managed backup servers and backup service steps. We are managing to pick up the environment with the DPS and the data domain. We integrate in Cyber Recovery Solutions.

What needs improvement?

The scalability could be improved.

For how long have I used the solution?


What do I think about the stability of the solution?

I rate the solution's stability a five or six out of ten.

What do I think about the scalability of the solution?

The solution has some limitations depending on the development environment. It is not scalable.

Two to three customers are using this solution.

How was the initial setup?

The initial setup is not easy. It takes a long time because there are many components to integrate, like a backup console, media server to define each systems. If you start a project, it will take a lot of time to perform the access to backup services.

What other advice do I have?

Veritas NetBackup Appliance's functionality relies on the Veritas software and the hardware. It can integrate with various storage systems like Flex apps, ensuring compatibility with diverse infrastructure setups. However, thorough testing is necessary to ensure optimal performance within the domain system.

 If you have experience with the NetBackup software before, transitioning to the appliance may involve a learning curve. However, once familiar with the software, managing the backup processes becomes more manageable.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
IT admin at kfmb
Real User
Jul 4, 2022
Works well and integrates into the VMware environment but the interface needs improvement
Pros and Cons
  • "The documentation is okay. You are able to follow it and it is helpful."
  • "I like the solution, it works well, the integration to the VMware environment is good, and the documentation is helpful and easy to follow."
  • "It's hard to get to the backups. There are too many tabs."
  • "I don't like the interface of Veritas. It could be improved."

What is our primary use case?

It's a backup solution. I use it for backup and recovery.

What is most valuable?

I like the solution. It works well. 

The integration to the VMware environment is good.

The documentation is okay. You are able to follow it and it is helpful.

One big feature which we really like is that it is a little bit immutable. There are a couple of storage locations.

What needs improvement?

I don't like the interface of Veritas. It could be improved. It's not that user-friendly right now.

It's hard to get to the backups. There are too many tabs.

It's like to see replication in Veritas.

The setup is a bit more complex than Veeam.

For how long have I used the solution?

It's quite new. We implemented the product this year. 

What do I think about the stability of the solution?

It's very new. everything is working. It's quite stable and reliable. We haven't had any issues. 

What do I think about the scalability of the solution?

We have three people using the solution right now. 

We are working with one model replaced as we're going to take a higher model. It is possible to scale. We're going to expand usage. 

How are customer service and support?

We haven't been in touch with technical support.

Which solution did I use previously and why did I switch?

We use both Veeam and Veritas. The platform is different from Veritas.

Working on Veeam, is very simple and very vertical, very English. With Veritas, you have to work on it to get into the backups. You have to go through so many tabs and menus to reach the backup. The way you handle it is more complicated than Veeam.

I don't see replication in Veritas. Right now, Replication is purely on the Veeam side. Veeam is doing both.

How was the initial setup?

I did find the Veeam setup easier. 

It took us a day to deploy the product. It did not take long. 

I'd rate the ease of setup at a three out of five due to some general complexity. 

It's a new appliance. Right now, it is working fine. We don't really need to worry about maintenance. 

What about the implementation team?

There were vendors involved in the deployment. We did not handle it on our own. 

What's my experience with pricing, setup cost, and licensing?

I'm not involved in procurement and pricing. I can't speak to the exact cost.

My understanding is that the solution is a bit on the higher side in terms of cost.

What other advice do I have?

We're working with the latest version of the solution. We are running a POC and will become a customer. 

I'd rate the solution five out of ten. The functionality is complex. I prefer Veeam.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Michal Zapasnik - PeerSpot reviewer
Backup Admistrator at Government of Poland
Real User
Top 10
Jun 21, 2023
A highly flexible, scalable, and stable solution for backup requiring an easy installation
Pros and Cons
  • "The solution is very stable...The solution is very scalable."
  • "Sometimes, the user interface doesn't work smoothly."

What is our primary use case?

Regarding use cases, it is used for backup.

What is most valuable?

In our organization, we like the flexibility of the solution. We have a very complex IT environment, and we are able to cover it from physical appliances and servers to virtual environments and different OS. It managed to cover it all.

What needs improvement?

Sometimes, the user interface doesn't work smoothly. As it is on Java clients, It has some disadvantages, like sessions need to be longer. It is closing too soon.

For how long have I used the solution?

I have been using this solution for over sixteen years. We are using Veritas NetBackup Appliance Version 10 in our organization.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. We are using it for an enterprise-sized organization.

How are customer service and support?

The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our problems and the device.

Which solution did I use previously and why did I switch?

Everything depends on the enterprise. If you have all servers in a virtual environment, they could be covered by other products. However, we have a very complex setup with old operating systems like Slice, running on fixed physical servers that new products like Veeam cannot cover. Therefore, it may seem like an obvious solution.

How was the initial setup?

The installation and configuration of the solution is easy.

So, every year there is something new.

If you already have backup targets, appliances, or other servers or storage, the first environment will be deployed within a few hours from the beginning. There are only two engineers required to deploy.

We also have maintenance services from Veritas. It works very well.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap.

What other advice do I have?

If you have a new backup software for a couple of clients, it works simply the best.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical lead at Wipro Limited
Real User
Oct 26, 2022
The companion software is customized for the solution, but there should be more OS options
Pros and Cons
  • "The NetBackup appliance features customized software that is designed for storage."
  • "The NetBackup appliance features customized software that is designed for storage."
  • "The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution."
  • "The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options."

What is most valuable?

The NetBackup appliance features customized software that is designed for storage.

What needs improvement?

The NetBackup software is based on Red Hat Linux, but we should have multiple software options for that. We should have more OS options. Also, there are too many tools and intermediaries. Everything should be built into an all-in-one solution.

For how long have I used the solution?

I have been using NetBackup for more than 10 years.

What do I think about the stability of the solution?

NetBackup is stable. If it is in a remote place, we can put lead backup plans in place for backing up and sending metadata to the main data center. 

What do I think about the scalability of the solution?

NetBackup is a scalable solution, but it costs more to scale up. 

How are customer service and support?

I work with multiple backup tools, and Veritas is in the middle. The support isn't great.

How was the initial setup?

Setting up NetBackup is straightforward, but we sometimes get some weird errors while we are trying to configure it. There are so many processes to deal with because all of these products are legacy backup tools. They are a little more complicated than next-generation backup tools like Rubrik or some of the newer ones on the market. It doesn't require many users for maintenance. 

What's my experience with pricing, setup cost, and licensing?

I rate NetBackup six out of 10 for pricing. 

Which other solutions did I evaluate?

Veritas is becoming stable again, but two or three years ago, everyone was switching from Veritas to Commvault or emerging tools like Rubrik due to the bad support and high cost.

Today, everything is a converged backup solution with everything built in. However, Veritas started in the 1990s, so everything was added to that software. I think we need to have a very huge version change in Veritas to keep pace with modern requirements and simplify things.

What other advice do I have?

I rate Veritas NetBackup Appliance seven out of 10 overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1582083 - PeerSpot reviewer
Assistant Vice President Information Technology at a financial services firm with 10,001+ employees
Real User
May 30, 2021
Combines two solutions for use of our backup environment
Pros and Cons
  • "The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds."
  • "The solution is the best for me, as it combines two solutions for use of our backup environment."
  • "The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."
  • "The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."

What is our primary use case?

We use the solution to back up everything we have, including SQL backup, Oracle, and VMware. It works very well. We like the solution and its price when compared with others. Data Domain and Veeam were fine, presenting the optimal solutions with the best prices. There was a period of many months that we had a lot of performance issues with Veritas NetBack Appliances, but since the upgrading has taken place it has worked very well. We do not encounter issues that are critical and the solution functions smoothly. 

How has it helped my organization?

The solution is the best for me, as it combines two solutions for use of our backup environment. Before 2016 we employed two solutions and it is now easier for us to manage our environment. 

What is most valuable?

The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds. It is very nice. We use it a lot for restoring VM.

What needs improvement?

The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it. This can result in many problems. Occasionally we encounter issues with the backup process which necessitate support from Veritas. Consequently, I would highlight the upgrade process as being in need of improvement. 

We hope to see SQL Instant Recovery in the 9.0 version. It is the same as VMware Instant Recovery but its restoration processes are very fast, with the ability to handle a terabyte of data in a single minute. 

For how long have I used the solution?

I have been using Veritas NetBackup Appliance since 2015. 

What do I think about the stability of the solution?

I consider the product to be good and very stable, although there are many things in need of improvement, such as the upgrade process. 

What do I think about the scalability of the solution?

From the research we conducted, scalability seems good, but I cannot properly comment on this point as the size of our environment is very small. 

How are customer service and technical support?

I feel technical support could be better. When we first started making use of the solution, we had the benefit of local support in Brazil, but today this is only an option in the United States. The support is okay, but it can take a while to receive a definitive answer. One must go through the first layer of support before being escalated, a time-consuming process. Nowadays, I consider the support to be okay, not bad, but it used to be better. 

Which solution did I use previously and why did I switch?

Prior to our use of Veritas NetBackup Appliance, in 2016, we utilized Avamar. Though Avamar was a good solution and worked well, we encountered many instances of interruption in data transmission. It was, initially, a good tool, with a good appliance workflow. However, the Avamar that has been made available within the past five years does not provide a good window to sync data with Veritas NetBackup Appliance. This process is time consuming, which necessitated our use of two applications for managing our backup environment. Once we switched from Avamar to Veritas Netbackup Appliance there was no more need for two applications and these were replaced with a single one for the entire management of our backup environment. 

How was the initial setup?

The initial setup is okay. It is not very difficult. While the planning stage requires the use of much Veritas material, it's easy. This is because we are talking about an appliance which has everything predefined or preconfigured.

The deployment took a long time. I believe that the process lasted a month-and-a-half. This is because it required us to do many validations, as we were replacing our solution.

What about the implementation team?

The department we engaged to assist us with the installation and appliance configurations of the solution was very helpful and we did not encounter any problems. The implementation was extremely nice. I should point out that when we bought the Appliance we didn't use NetBackup and everything was new to us. This said, we had to do much configuration and planning, as we were buying not only the appliance but the solution as well.

What's my experience with pricing, setup cost, and licensing?

I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract.

Which other solutions did I evaluate?

As the solution is towards the end of its life, we are looking to replace it with a new or different one. While we are considering the Data Domain by Dell EMC, we are also looking at an Appliance solution. This is because the Data Domain will still require the use of NetBackup, but will serve the purpose of acting as a storage destination. We will only use NetBackup as it relates to the Data Domain. I know much about the application and we are looking to book solutions here. We would be able to take all of our knowledge of Appliance, but to use NetBackup software for third party storage.  

Prior to going with Veritas NetBackup Appliance in 2016, we evaluated two other solutions, one of which was Data Domain. However, at the time, we decided to go with Veritas NetBackup Appliance because it offered better pricing than the other vendors, with Data Domain serving as an illustrative example. 

What other advice do I have?

We have a total of three people working on the Veritas NetBackup Appliance environment, two for the short and one for the long retention.

The size of the backup is very important. If this is not accounted for in the beginning of the appliance stage, many problems can arise. This was the case in our use of Dell EMC and Avamar and with all other backup solutions. With Appliance we encountered site problems, Appliance did not work well with HashBackup and there were many backups which used batch files, something that led to compression and deduplication of the data. This required us to replace or dump files so that we could use an agent for providing a direct connection to the database server software. 

Once we changed the size of the backup, the problem was solved. The issue addressed is present not only with Veritas NetBackup Appliance, but with any solution that possesses deduplication architecture. 

I rate Veritas NetBackup Appliance as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.