No more typing reviews! Try our Samantha, our new voice AI agent.
EddieNyimbwa - PeerSpot reviewer
Managing Director at Modelink Zambia Limited
Reseller
Aug 13, 2023
Works fast for data restoration, but its support services need improvement
Pros and Cons
  • "Veritas NetBackup Appliance's most valuable feature is information backup."
  • "The technical support services could be better."

What is most valuable?

Veritas NetBackup Appliance's most valuable feature is information backup. It works fast to back up and restore the data using snapshots.

What needs improvement?

There are a few people in Veritas NetBackup Appliance's community support. In case of technical issues, it becomes difficult to find solutions from other users. They should improve this area so that customers can resolve issues correctly. Additionally, an auto command feature could be included in it, similar to Rubrik.

For how long have I used the solution?

We have been using Veritas NetBackup Appliance for one year.

What do I think about the stability of the solution?

The product is stable compared to Veeam.

Buyer's Guide
Veritas NetBackup Appliance
August 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,654 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable platform. We have less than 20 users for it in our organization. At present, we are evaluating the virtualized infrastructure. Based on the report, we will decide on expansion.

How are customer service and support?

The technical support services could be better. 

What's my experience with pricing, setup cost, and licensing?

The product's price is high. Although, we need to buy appliances, which makes the pricing competitive compared to Rubrik and Veeam.

What other advice do I have?

It can restore data in case of any crisis. They should improve security features for ransomware attacks similar to Rubrik. I never encountered any event of malicious activity using Rubrik.

I rate Veritas NetBackup Appliance a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Alejandro Padilla - PeerSpot reviewer
PreSales Engineer at Licencias OnLine
Real User
Jul 25, 2023
A highly stable and easy-to-deploy solution that enables users to recover information from the appliances in the organization
Pros and Cons
  • "The product enables me to recover the information of the appliances in the organization."
  • "The product must improve its recovery features."

What is our primary use case?

I use the solution for my organization.

What is most valuable?

The product enables me to recover the information of the appliances in the organization.

What needs improvement?

The product must improve its recovery features. It must also improve the use cases of the product.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a seven out of ten.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing could be better. Renewing subscriptions for appliance support is costly.

Which other solutions did I evaluate?

ExaGrid provides more features than NetBackup Appliance.

What other advice do I have?

The scalability of the appliance is good, but it can be better. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
August 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,654 professionals have used our research since 2012.
Pramod-Talekar - PeerSpot reviewer
Sr Service Engineer at a healthcare company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Aug 12, 2022
Great support, good reliability, and can expand as needed
Pros and Cons
  • "Technical support has been great."
  • "The product is quite stable and reliable; there are no bugs or glitches and it doesn't crash or freeze, and its performance is good."
  • "They could improve the interface a bit. It's not as good as it could be."

How has it helped my organization?

We would implement the solution for clients. 

What is most valuable?

The solution is stable. 

It is scalable. 

Technical support has been great.

What needs improvement?

They could improve the interface a bit. It's not as good as it could be. 

For how long have I used the solution?

I've been using the solution for six to seven years. 

What do I think about the stability of the solution?

The product is quite stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. Its performance is good. 

What do I think about the scalability of the solution?

The product can scale well. 

We had multiple clients using the solution.

How are customer service and support?

I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with the support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Netbackup and Veeam Backup.

What about the implementation team?

In my previous company, we were implementors, and we would set up this solution on-site for clients. 

What other advice do I have?

In my previous company, we were partners with Veritas. We were implementing the solutions of Veritas at our customers' premises.

I'd rate the solution nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1893846 - PeerSpot reviewer
Solutions Consultant at a computer software company with 11-50 employees
MSP
Aug 6, 2022
Consistent with excellent support and great expansion capabilities
Pros and Cons
  • "It’s quite scalable."
  • "The consistency of using it over a long period of time has been excellent."
  • "Depending on the setup structure, it can be complex to implement."

What is our primary use case?

For me, the main use case was as an on-premise data center backup, mainly in the Unix space with Oracle. That was the main reason to use it. I know it's got a capability in the cloud, however, we haven't used it in the cloud.

What is most valuable?

The consistency of using it over a long period of time has been excellent. The big one for me is when you're dealing with database backups, particularly. I’ve used it for Oracle and SAN, and I’ve used it a lot. It’s been great.

The solution is stable.

It’s quite scalable.

What needs improvement?

Depending on the setup structure, it can be complex to implement.

In my case, it's an enterprise environment, and they're always complicated. There's no way to get around there. With Backup Exec, everything is on Windows, and you don't have to worry about it. However, if there's going to be a critical Oracle database on the Unix system and then you're going to have new Windows and the Linux, it is going to be complicated. There's no way around it, particularly with the customers.

For how long have I used the solution?

I’ve used the solution on and off for 20 years. It’s been a very long time.

What do I think about the stability of the solution?

I'd say it's very stable. I use it specifically for enterprise customers. Small customers use Backup Exec. There are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is extremely scalable. Expanding is not an issue at all.

We’re a large SME. 1,000 people or more are using it.

In my new role, I have no plans to increase usage.

How are customer service and support?

Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and we’ve been able to get access to them. We’ve been satisfied with their level of assistance overall.

How was the initial setup?

With NetBackup, just setting it out to different server times and nothing else is okay. Other things are a bit more complicated.

That said, it’s been eight years since I’ve done a live deployment. We got the appliance and had to set everything up.

What about the implementation team?

I was working with a consultant on the last setup I did.

What's my experience with pricing, setup cost, and licensing?

I’m not sure what the latest pricing models are.

What other advice do I have?

I mainly use the on-premies version of the deployment. I don’t typically deal with cloud deployment.

We’re always using the latest version of the solution.

I would recommend the solution to others for enterprise on-premise.

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anant Suman - PeerSpot reviewer
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Real User
Top 5
Jul 6, 2022
Great duplication encryption
Pros and Cons
  • "NetBackup Appliance's most valuable feature is the duplication encryption standard feature."
  • "NetBackup Appliance's pricing is reasonable, but it could be lower."

What is our primary use case?

I mainly use NetBackup Appliance for daily routine backup.

What is most valuable?

NetBackup Appliance's most valuable feature is the duplication encryption standard feature. Its interface is also intuitive and easy to use.

For how long have I used the solution?

I've been working with Veritas NetBackup Appliance for three years.

What do I think about the stability of the solution?

NetBackup Appliance is stable.

What do I think about the scalability of the solution?

NetBackup Appliance is scalable.

How are customer service and support?

Veritas' technical support is good.

How was the initial setup?

The initial setup was easy, and it took a couple of days to onboard all my private cloud work resources that needed to be backed up. 

What's my experience with pricing, setup cost, and licensing?

NetBackup Appliance's pricing is reasonable, but it could be lower.

What other advice do I have?

If you're considering implementing NetBackup Appliance, initial capacity sizing will save you a lot of hassle. I would give NetBackup Appliance a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sivathiban Krishnamurtthu - PeerSpot reviewer
Service Delivery Director at Syscentrix
Reseller
Jun 11, 2022
Beneficial virtual machine backups, reliable, but cloud direct connection needed
Pros and Cons
  • "The most valuable feature of the Veritas NetBackup Appliance is the virtual machine backups."
  • "The price of Veritas NetBackup Appliance is competitive."
  • "Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud."

What is most valuable?

The most valuable feature of the Veritas NetBackup Appliance is the virtual machine backups.

What needs improvement?

Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for approximately 12 years.

What do I think about the scalability of the solution?

Most of our customers are enterprise-sized companies.

How are customer service and support?

The support has been good, I have not had any problems with the support.

How was the initial setup?

The steps to deploy Veritas NetBackup Appliance need to be made simpler.

What's my experience with pricing, setup cost, and licensing?

The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good.

What other advice do I have?

I rate Veritas NetBackup Appliance a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
Dec 3, 2021
Reliable, plenty of features, and scalable
Pros and Cons
  • "There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."

    What is most valuable?

    There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well.

    For how long have I used the solution?

    I have used Veritas NetBackup Appliance within the last 12 months.

    What do I think about the stability of the solution?

    Veritas NetBackup Appliance is stable.

    What do I think about the scalability of the solution?

    I have found Veritas NetBackup Appliance to be scalable.

    How are customer service and support?

    They provide a good level of support.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive.

    What other advice do I have?

    The main difference between Veritas Netbackup and NetBackup Appliance is the NetBackup Appliance provides the built-up system. They have one operating system and they have their own storage in the network of the appliances. We can use our external storage. For example, we can use our storage from Dell, IBM, any other vendor. These are the main differences, with Appliances, everything is in-built.

    I would recommend this solution to others.

    I rate Veritas NetBackup Appliance an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Software Developer at BOLDATA SYSTEMS LTD
    Real User
    Aug 11, 2021
    Fairly priced with an easy initial setup and good stability
    Pros and Cons
    • "We find the pricing is reasonable."
    • "The backup capabilities are very good, and we find the ability to allow for business continuity to be very helpful."
    • "The monitoring could be a bit better."

    What is our primary use case?

    The solution is primarily used for business continuity. We use it for backups.

    What is most valuable?

    The backup capabilities are very good.

    We find the ability to allow for business continuity to be very helpful. Our systems are not very stable, where we come from here in Kenya. There can be serious problems very often. There are many incidents and businesses can just collapse. The peace of mind of having a backup on hand is critical.

    The initial setup is very simple.

    The solution is stable. 

    The product is quite scalable. 

    Technical support is very good.

    We find the pricing is reasonable. 

    What needs improvement?

    I'm not sure if I have seen any area that needs improvement. I'm not overly technical, and I personally haven't had any real issues. 

    The monitoring could be a bit better.

    For how long have I used the solution?

    I've used the solution for about a year or so. 

    What do I think about the stability of the solution?

    The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    What do I think about the scalability of the solution?

    The solution is mature and very scalable. It's not a problem to expand. 

    How are customer service and technical support?

    As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of service provided. They are helpful and supportive. The staff is knowledgeable. 

    How was the initial setup?

    It's my understanding that the initial setup is straightforward. I have not seen anything about the solution that would make the process overly complex.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is fair. It's not overly expensive. 

    What other advice do I have?

    At the moment, I don't have any relationship with the company, however, I would like to be a reseller and implementer.

    I mainly handle consultancy on business continuity. I look at products to propose to my customers on business continuity, storage, and backups.

    I'd rate the solution at a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Infrastructure Consultant at FORUM INTERNATIONAL
    Real User
    Jul 15, 2021
    Easy to administer, good technical support, and stable
    Pros and Cons
    • "This is a good backup interconversion solution because all the masters and the targets backups are on the same system, and it is easy to administrate for a single point of access for clients."
    • "The solution could improve by providing more integration and security."

    What is our primary use case?

    We use Veritas NetBackup Appliance for backing up data for many environments, such as system backups.

    What is most valuable?

    This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients. 

    What needs improvement?

    The solution could improve by providing more integration and security.

    For how long have I used the solution?

    I have been using this solution for more than five years.

    What do I think about the stability of the solution?

    The solution is stable and performs well.

    What do I think about the scalability of the solution?

    We have approximately five customers using this solution.

    How are customer service and technical support?

    The technical support is good. They have been responsive.

    How was the initial setup?

    The installation is easy and took approximately one week.

    What about the implementation team?

    We did the implementation ourselves with two engineers and one project manager.

    What's my experience with pricing, setup cost, and licensing?

    There is a license required for this solution.

    What other advice do I have?

    I would recommend this solution.

    I rate Veritas NetBackup Appliance an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    it_user1439361 - PeerSpot reviewer
    Presales Engineer at a tech services company with 51-200 employees
    Reseller
    Jun 1, 2021
    Easy to use, performs well, stable, and the support is good
    Pros and Cons
    • "It is easy to use and the performance is good."
    • "It could be better integrated with other platforms."

    What is our primary use case?

    We use Veritas NetBackup Appliance to implement backup solutions.

    What is most valuable?

    It is easy to use and the performance is good.

    What needs improvement?

    I would like to see it integrate with SaaS, and with appliances in the cloud. It could be better integrated with other platforms.

    For how long have I used the solution?

    I have been selling Veritas NetBackup Appliance for one year.

    What do I think about the stability of the solution?

    Veritas NetBackup Appliance is a stable solution.

    How are customer service and technical support?

    Technical support is good.

    How was the initial setup?

    I was not involved in the initial setup.

    Our system engineers maintain this solution.

    What's my experience with pricing, setup cost, and licensing?

    Licensing is priced per capacity. The licenses are purchased on appliances with the capacity they require.

    License fees are paid yearly.

    What other advice do I have?

    I would recommend this solution to others.

    I would rate Veritas NetBackup Appliance a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.