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Gerald Meyer - PeerSpot reviewer
Rocket Business Development Manager at Axiz
Real User
Dec 13, 2023
A robust and dependable solution that provides good data protection and data governance features
Pros and Cons
  • "We can add multiple appliances to the product."
  • "The product should provide more AI and ML features."

What is our primary use case?

It’s an enterprise solution. It is a preferred option for archiving data. It is useful, especially if we do not have a public cloud as a backup and need something to be resident in our data center. Veritas NetBackup Appliance comes in various tiers and sizes. It can accommodate any enterprise of any size.

What is most valuable?

We can add multiple appliances to the product. They are all interconnected. It is a valuable feature. The product provides security to our data. The data is encrypted from the client side all the way to the data source. With ransomware breaching a lot of organization's data, we need stability and sustainability in the environment. It provides good data protection and data governance.

What needs improvement?

The product should provide more AI and ML features.

For how long have I used the solution?

I have been using the solution for more than nine years.

Buyer's Guide
Veritas NetBackup Appliance
March 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten.

How are customer service and support?

Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house skill is unable to resolve the issue, Veritas’ support team is just a phone call away.

How was the initial setup?

The initial setup was very simple and easy. I rate the ease of setup a ten out of ten. The appliance is on-premise. We can also utilize any hyperscalers for cloud storage and backup. The time taken for deployment varies depending on the client’s requirements. On average, the deployment can be done within a day. We need one engineer to deploy the product.

What was our ROI?

We need a backup solution that will last us a fair amount of time before looking at alternate solutions. Veritas is ongoing in terms of developing the actual software and appliances. It is a dependable organization to strike a partnership for backup. We have seen a 20% return on our investments.

What other advice do I have?

I have never used tools like Rubrik or Brocade. Veritas works perfectly well. I haven't had a need to look at an alternative product. It is a robust tool. It provides both on-premise and cloud solutions. Innovation is built into the solution. Overall, I rate the product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Islam Hamed - PeerSpot reviewer
General Manager at EGPC
Real User
Top 5
Oct 5, 2022
Easy to use, good interface, and stable
Pros and Cons
  • "The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."
  • "This solution is very useful and stable."
  • "Veritas NetBackup Appliance could improve by having a site recovery feature."
  • "Veritas NetBackup Appliance could improve by having a site recovery feature."

What is our primary use case?

We are using Veritas NetBackup Appliance to save data and for data backups.

What is most valuable?

The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface.

What needs improvement?

Veritas NetBackup Appliance could improve by having a site recovery feature.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for approximately four years.

What do I think about the stability of the solution?

Veritas NetBackup Appliance is stable.

What do I think about the scalability of the solution?

We have administrators that use the solution. We plan to increase the usage in the future.

How was the initial setup?

Veritas NetBackup Appliance's initial setup is simple. The full implementation took approximately one day.

What about the implementation team?

The reseller did the implementation of this solution for us.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees.

What other advice do I have?

This solution is very useful and stable.

I rate Veritas NetBackup Appliance a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veritas NetBackup Appliance
March 2026
Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.
Pramod-Talekar - PeerSpot reviewer
Sr Service Engineer at a healthcare company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Aug 12, 2022
Great support, good reliability, and can expand as needed
Pros and Cons
  • "Technical support has been great."
  • "The product is quite stable and reliable; there are no bugs or glitches and it doesn't crash or freeze, and its performance is good."
  • "They could improve the interface a bit."
  • "They could improve the interface a bit. It's not as good as it could be."

How has it helped my organization?

We would implement the solution for clients. 

What is most valuable?

The solution is stable. 

It is scalable. 

Technical support has been great.

What needs improvement?

They could improve the interface a bit. It's not as good as it could be. 

For how long have I used the solution?

I've been using the solution for six to seven years. 

What do I think about the stability of the solution?

The product is quite stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. Its performance is good. 

What do I think about the scalability of the solution?

The product can scale well. 

We had multiple clients using the solution.

How are customer service and support?

I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with the support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Netbackup and Veeam Backup.

What about the implementation team?

In my previous company, we were implementors, and we would set up this solution on-site for clients. 

What other advice do I have?

In my previous company, we were partners with Veritas. We were implementing the solutions of Veritas at our customers' premises.

I'd rate the solution nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1893846 - PeerSpot reviewer
Solutions Consultant at a computer software company with 11-50 employees
MSP
Aug 6, 2022
Consistent with excellent support and great expansion capabilities
Pros and Cons
  • "It’s quite scalable."
  • "The consistency of using it over a long period of time has been excellent."
  • "Depending on the setup structure, it can be complex to implement."
  • "Depending on the setup structure, it can be complex to implement."

What is our primary use case?

For me, the main use case was as an on-premise data center backup, mainly in the Unix space with Oracle. That was the main reason to use it. I know it's got a capability in the cloud, however, we haven't used it in the cloud.

What is most valuable?

The consistency of using it over a long period of time has been excellent. The big one for me is when you're dealing with database backups, particularly. I’ve used it for Oracle and SAN, and I’ve used it a lot. It’s been great.

The solution is stable.

It’s quite scalable.

What needs improvement?

Depending on the setup structure, it can be complex to implement.

In my case, it's an enterprise environment, and they're always complicated. There's no way to get around there. With Backup Exec, everything is on Windows, and you don't have to worry about it. However, if there's going to be a critical Oracle database on the Unix system and then you're going to have new Windows and the Linux, it is going to be complicated. There's no way around it, particularly with the customers.

For how long have I used the solution?

I’ve used the solution on and off for 20 years. It’s been a very long time.

What do I think about the stability of the solution?

I'd say it's very stable. I use it specifically for enterprise customers. Small customers use Backup Exec. There are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is extremely scalable. Expanding is not an issue at all.

We’re a large SME. 1,000 people or more are using it.

In my new role, I have no plans to increase usage.

How are customer service and support?

Tech support has usually been good when we've had disasters, or we need to do recovery. Support has been good and we’ve been able to get access to them. We’ve been satisfied with their level of assistance overall.

How was the initial setup?

With NetBackup, just setting it out to different server times and nothing else is okay. Other things are a bit more complicated.

That said, it’s been eight years since I’ve done a live deployment. We got the appliance and had to set everything up.

What about the implementation team?

I was working with a consultant on the last setup I did.

What's my experience with pricing, setup cost, and licensing?

I’m not sure what the latest pricing models are.

What other advice do I have?

I mainly use the on-premies version of the deployment. I don’t typically deal with cloud deployment.

We’re always using the latest version of the solution.

I would recommend the solution to others for enterprise on-premise.

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anant Suman - PeerSpot reviewer
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Real User
Top 5
Jul 6, 2022
Great duplication encryption
Pros and Cons
  • "NetBackup Appliance's most valuable feature is the duplication encryption standard feature."
  • "NetBackup Appliance's most valuable feature is the duplication encryption standard feature."
  • "NetBackup Appliance's pricing is reasonable, but it could be lower."
  • "NetBackup Appliance's pricing is reasonable, but it could be lower."

What is our primary use case?

I mainly use NetBackup Appliance for daily routine backup.

What is most valuable?

NetBackup Appliance's most valuable feature is the duplication encryption standard feature. Its interface is also intuitive and easy to use.

For how long have I used the solution?

I've been working with Veritas NetBackup Appliance for three years.

What do I think about the stability of the solution?

NetBackup Appliance is stable.

What do I think about the scalability of the solution?

NetBackup Appliance is scalable.

How are customer service and support?

Veritas' technical support is good.

How was the initial setup?

The initial setup was easy, and it took a couple of days to onboard all my private cloud work resources that needed to be backed up. 

What's my experience with pricing, setup cost, and licensing?

NetBackup Appliance's pricing is reasonable, but it could be lower.

What other advice do I have?

If you're considering implementing NetBackup Appliance, initial capacity sizing will save you a lot of hassle. I would give NetBackup Appliance a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RishiPandit - PeerSpot reviewer
Lead - Technical Services at Impetus
Real User
Top 5Leaderboard
Jun 28, 2022
Good for replication and network performance but the technical documentation should be easier to read
Pros and Cons
  • "I personally find Veritas NetBackup Applicance hassle-free."
  • "I personally find Veritas NetBackup Appliance hassle-free."
  • "Veritas NetBackup would benefit from better explained error codes."
  • "Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution."

What is most valuable?

I personally find Veritas NetBackup Appliance hassle-free. All that is needed is a web control or Java control to operate the NetBackup software, and I don't need to take care of anything else. 

The other valuable feature is the performance. When we deploy to a server and install network software on it, there is a lot to take care of. With Appliance, everything is on the go and is already pre-installed and fine-tuned. It already matches the performance and metrics. It is great for replication, network performance, CPU performance, and storage performance.

What needs improvement?

Veritas NetBackup is software, so there are multiple OS issues, OS packages, and updates.

I would like to see the Java control replaced with web control in the next release. There is currently web control, but it is confusing when using Java control. Web control requires no granular settings. Web control should be enhanced so that it looks and feels like Java control. This would enable a person switching from Java control to Web control to not be hesitant to adopt the web version. Currently, Web control is entirely different from Java control.

Veritas NetBackup would benefit from better-explained error codes. The technical documentation should be easy to read, easy to set up, and be more understandable. There are two or three possibilities for one single error, so Veritas should try to bifurcate or separate the issues so each has its own ID.

For how long have I used the solution?

I have been using Veritas NetBackup Appliance for a year.

What do I think about the stability of the solution?

Veritas NetBackup Applicance is stable.

What do I think about the scalability of the solution?

The solution is scalable. It is sufficient for our existing environment. I have not encountered any situation where I have had to scale up the Appliance. Our administration team uses Veritas NetBackup. There are currently three people managing it.

How are customer service and support?

I used customer service and support frequently during the initial setup because I was new to the product. Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution.

How would you rate customer service and support?

Neutral

How was the initial setup?

NetBackup software is embedded into the appliance, so I do not need to worry about installation. The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

Veritas NetBackup Appliance is priced well compared to other solutions.

Which other solutions did I evaluate?

We compared Veritas NetBackup Appliance with Rubrik and Commvault HyperScale X. Veritas was more affordable and better priced. HyperScale X is very expensive. Veritas has a good reputation in the industry and a good market presence.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Giap Seng  Tay - PeerSpot reviewer
Senior IT Manager at Westports Malaysia Sdn Bhd
Real User
Jan 11, 2022
Excellent support, feature-rich, and suitable for enterprise environments
Pros and Cons
  • "It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use."
  • "It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI."
  • "Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives."
  • "Feature-wise, it is quite good, but it is very costly."

What is most valuable?

It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use.

What needs improvement?

Feature-wise, it is quite good, but it is very costly. Its price has gone up quite significantly over the years, and that makes people like us look at alternatives.

For how long have I used the solution?

I have been using this solution for more than 10 years.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

Its scalability is very good. We have installed it for hundreds of servers.

How are customer service and support?

Their technical support is excellent.

How was the initial setup?

It is quite easy. It is not super easy. We have a lot of different environments. Some of them are quite challenging, but the common environment is quite easy.

What was our ROI?

It is not good for small environments. It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI. I don't recommend it for small environments because out of 50 features, you probably need only two or three features, but you have to pay for all the features. That's why it doesn't suit small environments. You see a return on investment in very complex, multi-platform environments. 

What's my experience with pricing, setup cost, and licensing?

We pay annually. It is a huge figure for us.

What other advice do I have?

It is probably among the top solutions. It has the most features that are there in the market, but its price is making us look at alternatives. We are looking at some of the other options, but we haven't explored many. We are open, and we are evaluating all of them.

I would rate it an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
Dec 3, 2021
Reliable, plenty of features, and scalable
Pros and Cons
  • "There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."
  • "There are a lot of new features that operate to protect the data from ransomware attacks."

    What is most valuable?

    There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well.

    For how long have I used the solution?

    I have used Veritas NetBackup Appliance within the last 12 months.

    What do I think about the stability of the solution?

    Veritas NetBackup Appliance is stable.

    What do I think about the scalability of the solution?

    I have found Veritas NetBackup Appliance to be scalable.

    How are customer service and support?

    They provide a good level of support.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive.

    What other advice do I have?

    The main difference between Veritas Netbackup and NetBackup Appliance is the NetBackup Appliance provides the built-up system. They have one operating system and they have their own storage in the network of the appliances. We can use our external storage. For example, we can use our storage from Dell, IBM, any other vendor. These are the main differences, with Appliances, everything is in-built.

    I would recommend this solution to others.

    I rate Veritas NetBackup Appliance an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Veritas NetBackup Appliance Report and get advice and tips from experienced pros sharing their opinions.