Veritas NetBackup Appliance Reviews

We use the solution as a media server and for storing data.

For traditional setups, you need to have one separate media server plus you need maybe a data domain or some kind of storage. If you use the NetBackup Appliance you do not need to have separate media servers and hardware. You can configure the same storage as a media server and master server as well as a storage port. This helps to reduce the hardware costs of the media server.

We've only been using the solution for one year, and since we've installed it, it's been running fine, so I don't have any complaints about it so far. It could be improved if it was easier to run some command items on the GUI. If they could make it a bit more user-friendly then it would be helpful.

In future releases, it would be helpful if there was something to help make recovery easy and the process faster. They need some sort of restore related feature similar to what VMware offers, in which you can directly use the image of a backup. For example, they could offer to make it so you can create a backup that can sit in your storage that you can use to send an image map via email or somewhere convenient.

The stability of the solution is good.

We've just reached the point where we'll be able to see how flexible the scalability is. We haven't tested the scalability just yet, so I can't say exactly if it is scalable or how scalable it can be.

With technical support, it feels like they aren't well trained and it takes forever to get answers out of them. We've had many complaints about them. Usually, we end up fixing it in house, since it feels like technical support is just running out the clock.

I would rate technical support at six out of ten.

We previously used EMC Data Domain. We switched because we required an additional media server, and were using new hardware which was isolated for media server purposes. Since this solution could also work as a media server, I didn't need to buy another hardware license and support for another server, so we switched.

The initial setup was simple. It was straightforward and there weren't too many complications. In terms of maintenance, one person is always managing the backup infrastructure. It's the operation team data center operator who monitors the backup during the night shift.

We have a partner in Dubai that consulted with us on the implementation.

I don't know anything specific in regards to pricing, but I do have friends that say there's an IBM solution that's less expensive than NetBackup.

We only ever made an evaluation between EMC Data Domain, our previous solution, and NetBackup.

If you are using NetBackup software on the same appliance you can expect good performance. In terms of the solution, you may need to log cases with different vendors if you have a different storage solution. However, if you have the NetBackup appliance and it doesn't need backup software you can create logs with the same technical support. It makes it easy for coordination. You can eliminate redundancies if you have a single vendor.

I would rate this solution eight out of ten.

I mainly use NetBackup Appliance for daily routine backup.

NetBackup Appliance's most valuable feature is the duplication encryption standard feature. Its interface is also intuitive and easy to use.

I've been working with Veritas NetBackup Appliance for three years.

NetBackup Appliance is stable.

NetBackup Appliance is scalable.

Veritas' technical support is good.

The initial setup was easy, and it took a couple of days to onboard all my private cloud work resources that needed to be backed up. 

NetBackup Appliance's pricing is reasonable, but it could be lower.

If you're considering implementing NetBackup Appliance, initial capacity sizing will save you a lot of hassle. I would give NetBackup Appliance a rating of eight out of ten.

The most valuable feature of the Veritas NetBackup Appliance is the virtual machine backups.

Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud.

I have been using Veritas NetBackup Appliance for approximately 12 years.

Most of our customers are enterprise-sized companies.

The support has been good, I have not had any problems with the support.

The steps to deploy Veritas NetBackup Appliance need to be made simpler.

The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good.

I rate Veritas NetBackup Appliance a seven out of ten.

Our primary use case of this solution is for backup and visualization. We are customers of Veritas.

I like the fiber channel transport, and that the solution can make it a media server. It saves us a lot of resources, unlike other products which consume a lot of resources.

The price for Veritas is very high and I'd like to see that reduced. 

I've been using this solution for seven years. 

The solution is stable. 

This is a scalable solution. 

Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them. 

The initial setup is very easy, it took around two hours. We used a Veritas consultant. We deal with the maintenance ourselves.

I would recommend this solution.

I rate this solution an eight out of 10. 

For example, in the past, we had to upgrade the operating system and then the software, but now we have everything bundled so that there is one upgrade for everything, which is a great improvement for us in management. It saves us time.

The features that are most valuable are the ease of integration in deployment and updates. Everything is packaged when you do the upgrade, so it's quite easy to manage. 

The price could be improved.

Also, sometimes when you have multiple appliances, you have to physically manage them one by one. It's okay if you have a few, but when you have ten or more, it's a bit annoying and takes more people/time to handle the management.

The scalability isn't great. Every time you want to add storage, you can't just add a little bit, you need to add a lot.

In a future release, they should make it NetApp storage, that's something there on the roadmap that's not available now.

Compared to a homemade installation, this appliance is very stable.

The solution is not very scalable because when you want to add storage you need to add a lot of storage. You cannot just add a few discs. Every time you add storage, you must add a huge amount of storage. In the future, we do plan to add some appliances, so we will increase the usage and replace some old appliances with new ones.

For specific appliances, support is very good.

The past four years we have used dedicated appliances. Before that, we were using homemade servers.

The initial setup was straightforward. I found it very quick and easy. For maintenance, we just need two people.

We're using the on-premises deployment model.

I would recommend others to consider the solution if they're using a lot of workloads. It's a really good product.  However, if you have only a small workload, it's a huge fixture for nothing. 

I would rate this solution eight out of ten.

We use the solution for backup and disaster recovery.

The tool is easy to use, stable, and performs well, but it depends on the environment where it is deployed. It is leaning more toward huge enterprises where it is positioned. It needs to be as easy as others but addresses more complex requirements.

More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc.

I have been using Veritas NetBackup Appliance since its launch date and tested it for over 20 years.

The product is stable. We recommend it to large enterprises because of its stability.

The solution’s scalability is good. We have around ten customers using this tool.

The customer service is good because we deal with business-critical support.

The product is expensive and comes with a yearly license.

Technically, I rate the solution a nine out of ten.

Overall, I rate the solution a seven or eight out of ten.

The primary use case of this solution is to manage the backup of our very large infrastructure. We have five thousand servers on virtual machines used for several applications such as Oracle database, SAP, SharePoint, and other enterprise software. 

Our experience is in the manufacturing industry. The workload includes lifecycle management, manufacture execution, and software to support the manufacturing processes.

The most valuable feature is that the backup and restoring process is very fast. It is very resilient and it is quite easy to manage. I only have an architectural perspective, but another feature is the new multi-tenant feature available on the Flex system with the Veritas 5340 Appliance. This is a very appreciated feature, and we are required to maintain segregation between tenants.

We had some problems with the backup of the physical server. With the virtual machine field, the virtual server area was very strong. We had some difficulties with the physical server, the IBM Power, and the AIX operating system. The problems were with both the server-side and the storage-side. There were also issues in doing the back up for a physical server with others, like Windows server.

This is not a very complex problem in a Virtual environment, but we are facing a Legacy infrastructure, and we had some problems with Veritas and integrating with the Legacy hardware.

The interface is very poor. Currently, they are working on implementing a new web interface that enables the multi-tenancy directly on the user. The new features that they are implementing are faster and in terms of functionalities, they cover a lot of enterprise challenges.

This solution is stable, and we haven't had any problems. We have experience with other back up solutions such as IBM, DOT rep-storage manager, now known as the IBM Spectrum Scale. These are quite similar in terms of stability. It is also very reliable and it's not difficult to implement or to deliver an availability solution or a disaster recovery solution.

This solution is scalable. We can add a storage shelf to scale the storage capability. You can scale the master server to give you more computation of resources. The management of the infrastructure is scalable. We currently have a multi-tenancy limit where you can manage a maximum of eight tenants. If you require more than eight then you have to scale out. We have not yet been faced with this issue but there is quite a bit of mutation of this product.

We have ten users as backup administrators.

We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had good experiences when I have been faced with any problems. I have never had to call the help desk directly or the support team. I have always gone through the account manager for a solution.

The setup was not complex, it was straightforward. We had a delivery team very specialized in it, so it was not at all difficult. 

The deployment took about two to three weeks from the shipment of the hardware to the release of the solution in the production system. We are currently phasing another project stream in September. We were supposed to plan two weeks of activity to set up and configure the solution. I am currently the project manager of the project.

This is an available and reliable solution, which is very good to set up for enterprise systems. We had some issues with the management of delivery where we were only provided with a technician to implement the solution, which delayed the planning of installation. However, the technician was highly qualified.

I would rate this solution an eight out of ten.

We use the on-premises model of this solution. Our primary use case of this solution is to get backups for all of our servers and backup for our in-house programs. 

The recovery backup has been problematic. 

They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear.

Stability is good. We haven't had any issues when restoring backups. If you do a regular backup I would give the process a nine out of ten. But for the recovery side of this process, I would rate a four out of ten. It needs improvement. 

Scalability is good. Technical support helps us with this. 

We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied. 

The initial setup was straightforward. 

The licensing costs are approximately 150,00 Saudi Riyals. It's a costly enterprise. 

I would rate this solution a nine out of ten. I would recommend it to somebody considering it.