We use UiPath to automate multiple flows for our client. We have flows in multiple stadia: development, acceptance, and prod.
Works
Extraction of complete tables from websites automatically extracts data from multiple pages
What is our primary use case?
How has it helped my organization?
UiPath is the first RPA tool I've used, but it seems to me that it is the best of what is currently available on the market. It is very easy to use, and you'll be able to automate your first flow in a matter of.
What is most valuable?
- Extraction of complete tables from websites automatically extracts data from multiple pages by indicating the 'next page' button.
- The newly launched Computer Vision functionality also seems very interesting.
What needs improvement?
The licensing model is for me still a little bit confusing. There are a lot of different license types for the robots, which makes it difficult to comprehend in what case you should use which license type.
Most error types are very clear, which makes it very easy to debug the flows, but from time to time some general error messages might pop up (Object not set to an instance of an object), without specific reference, which makes it a lot harder to find the error.
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For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
The recording feature and data scraping are invaluable features
What is our primary use case?
To automate day-to-day tasks for the user in the current project, for example, reports, tickets, price quotation and sending and receiving e-mail.
How has it helped my organization?
UiPath has saved us several hours of repetitive work, as well as people who are more motivated to seek personal and professional improvements.
What is most valuable?
- The recording feature
- Data scraping
- Drag and drop
- Browser capabilities.
What needs improvement?
Processing PDF images with the manual PDF feed does not work very well.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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UiPath Platform
May 2025

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853,823 professionals have used our research since 2012.
Works
Lots of variables and activity creation was one of the best features
What is our primary use case?
The software is used for automating the process improvement and simplifying workflow as our organization is an insurance-based organization. Also, it is used to create some small repositories which can be used for future use of process improvement.
How has it helped my organization?
It has brought some new projects as our clients need automation testing of several systems which could be automated in less time.
As UiPath can be developed in very less coding and is simple to learn, it was useful for a lot of individuals to learn and grow in UI automation.
What is most valuable?
UI Explorer, universal search feature and UI easy look and feel were found to be most valuable. Also, lots of variables and activity creation was one of the best features of UiPath.
What needs improvement?
Due to the heavy load of robot creation, the system gets hanged while starting up the robot, as well as the application startup takes a lot of time, and the validation of licence can be bypassed if the user directly starts UiPath from the system.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RPA Developer at Roberto Faro IT Solutions
The integrations with Windows and Google OCR, PDF, Excel, Outlook and SAP are the most valuable features
What is our primary use case?
We use UiPath internally to automate the repetitive processes of our company. We use the tool for the generation of reports and automatic sending of emails, as well as automation of registrations and the likes.
How has it helped my organization?
UiPath has made it possible to reduce the time spent on these repetitive tasks because robots can keep working indefinitely, with a very low error rate and a very low maintenance cost compared to the financial return.
What is most valuable?
Certainly, the integrations with Windows and Google OCR, PDF, Excel, Outlook and SAP are the most valuable within our area of performance.
What needs improvement?
I believe that a better explanation of ReFramework and license costs would be something to rethink.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RPA Developer at a tech services company with 1,001-5,000 employees
Structured data can be captured very easily and stored in a variable
What is our primary use case?
I have performed the following use cases:
- Excel operations: taking data from Excel and using it in the desktop automation (environment: Tally ERP, MS Excel).
- Email automation: sending, analyzing and receiving mails (environment: MS Outlook).
- Security-related: such as getting reputation scores of different IPs and sending a mail for each IP which is found malicious (environment: McAfee ESM, different websites to get a score of the IP, MS Excel to store the score of each IP, MS Outlook to send mails to the concerned person).
- Invoice processing: taking data from a mail and using the OCR tool to extract details of the invoice, inputting the data to a desktop application provided by the client and sending a mail after the successful completion of the task (environment: MS Outlook, Kofax).
- Web-related use case: taking data from Excel and onboarding to a web application (MS Excel, web application).
How has it helped my organization?
UiPath has improved my organization in many ways:
- With the addition of UiPath in my organization, the process which has been implemented has sped that process a lot.
- The process has become error free.
- The process now runs 24x7.
- There is now no wait time for the processes as there are triggers to start the process.
What is most valuable?
There are many features which I like about this tool a lot:
- Data scraping: Structured data can be captured very easily using this activity and stored in a variable.
- Orchestrator: helps to schedule processes with ease.
- Queues: for parallel processing of bots and simplifying complex processes.
- Security features
- Credential manager to store sensitive data.
What needs improvement?
OCR is something which could be improved on to some extent as the result is not very accurate.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RPA Developer at a tech services company with 51-200 employees
Integration with Google OCR and Microsoft OCR is very useful when we need to extract information from scanned PDFs
What is our primary use case?
We currently use the tool to sell solutions to internal customers. Most of the work that we automate is the migration of data between systems, automation of emails, extraction of data from PDFs with OCR, among others. The gain has been perceptible from the first moment, as human errors have been noticeably reduced to almost zero. Another good point for us is that we can leave the robot working for as long as we want.
How has it helped my organization?
UiPath is certainly the most acclaimed RPA tool on the market. Its ease of use and firepower are prime points for its worship. Its interface is user-friendly, and even those who do not have programming ease can use it. The implementation and editing of selectors make the tool extremely powerful, and your courses at UiPath Academy make learning very easy and fast. The Orchestrator course is really good and allows the solution developer to completely meet any type of demand.
What is most valuable?
- Integration with Outlook, which is the main mail server we use in the company.
- Integration with Google OCR and Microsoft OCR is very useful when we need to extract information from scanned PDFs.
- Data scrapping when we need to extract large amounts of information from websites.
- Integration with Excel, when we need to allocate this data in tables or CSV for future use, and many others.
What needs improvement?
Unfortunately, some things could still be improved. The documentation of ReFramework is very confusing, although there is the advanced course of UiPath, where the focus is ReFramework itself. I believe this is the most difficult, since certification is mandatory in ReFramework, and it is the Framework indicated by the company for the solution of problems.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
Pictorial workflow representation is in itself a standout feature
What is our primary use case?
UiPath is used as an RPA platform to automate the engineering-based repetitive and rule-based tasks in my company. UiPath has proved itself to be a very user-friendly and easy-to-adapt kind of software which does not require any core knowledge or coding background to start with.
How has it helped my organization?
UiPath has helped us improve our efficiency, and the quality of our deliverables has increased by many folds. It has also helped us to set up an automation environment which helps us in speedy and accurate delivery well before the deadline.
What is most valuable?
Pictorial workflow representation is in itself a standout feature of UiPath. Features like screen scraping, data scrapping, Citrix related automation features, mail sending activities, inbuilt recovery mechanism (REF) are really useful.
What needs improvement?
The features of Citrix related activities could be greatly improvised. The version compatibility or stability issues could be fixed in the coming releases.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RPA Developer at a tech services company with 10,001+ employees
If you are looking to automate VDIs, then this solution delivers you a powerful tool to do so
What is our primary use case?
Automation of high volume, repetitive processes. Both desktop and VDI/Citrix environments. We are going to implement it in the WFM team to reduce their workload and let them concentrate on more complex tasks.
How has it helped my organization?
UiPath is a great tool to quickly demonstrate the benefits of automation. It is fast to learn and implement. Therefore, it is easy to gain quick wins in time savings and reduction of human error rates.
What is most valuable?
If you are looking to automate VDIs, then UiPath delivers you a powerful tool to do so. Even better is that they are constantly making progress in that field and have some features coming up in the future that no other solution can deliver.
Also, UiPath gives you free access to their online learning academy which is really great if you are new to RPA and want to have a quick start in that field.
What needs improvement?
There should be some more activities that can replace others where coding is required. You can build a solution without coding knowledge, but I would recommend at least some prior knowledge of the .NET Framework.
For how long have I used the solution?
Trial/evaluations only.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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Although the structured data can be read but parsing still remains a sophisticated task. OCR engines or data readers can give you data but making sense of it and using it in business processes is something that the RPA developers are expert at.