UiPath Platform Reviews

I have been using UiPath in the healthcare area and right now, I am developing a healthcare project. I have also used it in retail projects and we have automated entire retail systems for vendors and customers. This has given them more reliable action and product services that are beneficial for both the organization and the user.

UiPath helps us in the execution of processes that need to be done repetitively, like data entry or content migration. It is fast, affordable, efficient, and easy to use.

Healthcare is also an important project that we have running. It saves time for patient eligibility. 

The most valuable features of UiPath are its activities. There are a number of activities available in the UiPath Studio, which are enough to automate all types of tasks.  Since UiPath is new in the market, it is constantly being updated every day, and new features are being added accordingly to the user requirements. 

I would like to see the computer vision activity updated.

There should be a click-event-update activity present in the UI Studio where we can click a link and the result should act as a button. Right now, this feature is not available in such conditions.

The OCR should be made faster to save more time.

If I am buying production licenses from UiPath it should provide at least two or three nonproduction licenses for further use.

The Studio should be made interactive like Orchestrator.

The debug option in Studio is not working on breakpoints, which is an issue that I have already highlighted in the forum.

I have been using the UiPath and its services for the past year. 

I would rate the stability of this solution and eight out of ten.

With respect to scalability, I would rate it at seven or eight out of ten.

I would rate the UiPath technical support a ten out of ten.

Prior to using UiPath, we used both Automation Anywhere and Blue Prism. We have found UiPath to be more reliable, easier to use, more stable, and 100% accurate while performing actions on any element or running automation anytime.

The initial setup was straightforward.

We implemented this solution with our in-house team.

ROI for automation depends on the projects, timing, scope, and reliability.

Primary use cases involve the following automation environments and processes:

1. Oil and Gas Domain: Automation of various applications specific to this domain such as Gopher, Tow, Toad, Excel, and various browsers.
   
2. Finance Banking: Here we have to deal with various legacy applications with a lot of PDF and Excel-based automation. UiPath comes with a lot of reliable solutions here.
3. Healthcare: Automation is a big challenge because the Healthcare domain is not a simple thing to automate. The ML extractor and Intelligent Automation activities are best to use here.

UiPath has improved the reputation of our organization in an exceptional manner. Our clients are happy with the solution that we provide them as a part of the automation. They are happy that robots are there with a helping hand, where they can learn RPA and give some time for their personal life as well.

UiPath helps them with saving their time, FTEs, and ROI.

Following are the most valuable features of UiPath:

1. Every month, there are new features released. These are all next-level and can disrupt the automation industry.
2. Vision for RPA and ML work together including ML skills, ML extractor, and Python activities.
3. UiPath is easy to use with very simple drag and drop functionality that allows you to automate processes without knowledge of coding.
4. Covering automation in all possible applications including SAP, G Suite, Salesforce, etc.

Possibility of improvement:

1. Exception handling and exception details can be much better and more user-friendly.  Many times, details of exceptions are not understood by somebody with a non-coding background. Example "Object Reference not set to instance of object", this is the exception message that we got and log from UiPath. For a developer it makes some sense and meaning but for a SME or User it is very complicated to understand the meaning if this exception
2. User interface in the coding area can be better and more compact: Some times expanding seq. cause the code to look very big and difficult to undertsand the scope of container

I have been using the UiPath Platform for automating various processes for the past three years.

It is extremely awesome. customer service/technical support used to assist with in an hour of raising services issue ticket on portal

Automation Anywhere

We switched to UiPath as it provides a lot of functionality than another tool in market

We use this solution to automate business processes and save millions of dollars in operational efficiency. We are developing new automated solutions for our clients and partners, and also training new developers to use this tool to deliver great results by the end of the year.

The business has saved million worth of dollars in cost savings.

The user interface is intuitive and it is easy to develop workflows.

The community is what I like most in UiPath and I think that without it, the solution would be hard to learn like Blue Prism was in its earlier years.

There could be improvements made in in terms of debugging. Troubleshooting is hard.

I hope there can be more major improvements in Orchestrator, such as the ability to have session variables other than assets.

Being able to filter work queues, just like what Blue Prism has, would be a helpful addition.

There are some limitations like the UiPath Executor becoming stuck when running 10GB text files, which is something that really needs to be fixed.

The training is difficult and should be made better.

We have been using UiPath for almost two years.

UiPath is a very stable solution.

This solution is very scalable.  Our UiPath team has grown from 10 to more than 50 developers, including business analysts, process analysts, developers, senior developers, and solution architects. Hoping to grow our organization more as new clients are coming in.

Customer support is great but not that fast.

Prior to UiPath, I used Blue Prism. I switched because my company switched.

The initial setup is not straightforward but also not complex.

I set up UiPath on my own.

More than a million dollars.

UiPath is more cost-effective than any other tool.

I did not evaluate other options. Aside from Blue Prism, UiPath is the best.

Overall, UiPath is the best in providing a community for all developers.

I use it professionally to build software robots for an international company.

My organization is spanning across multiple countries so it's hard for me to see UiPath's influence. However, in my office, we are yet to implement the first solutions.

The most valuable features of this solution are:

• Custom components that can be found on UiPath Go!
  
• Debugger with variable watch capability.
• The UI Explorer can examine the underlying structure of the application's user interface.

I would like to see the replacement of VB.NET with some more popular programming language as the program's backbone.

I've been using UiPath for around one year.

My primary use case of this solution was to automate BMC Remedy and SAP use cases. I used UiPath to automate various tasks in SAP. I developed several bots in client virtual machines using UiPath and then connected the virtual machine to the UiPath Orchestrator. Once connected, I scheduled the Bot.

The manual effort of employees for repetitive tasks has been tremendously reduced and thereby the employees are concentrating on different fields. Furthermore, human error is completely wiped out because of the Bots. The tasks that used to take a lot of time to get finished by humans are now accomplished in a short span of time by the Bots.

I found the Library option as most valuable because first, we can avoid the development of the same task again by developing and publishing a task as an activity into the Orchestrator, and second, in case of any changes required, the developer can make the required changes and republish in the Orchestrator with the new version. At this point, others can download that task as an activity and can use it with their Bots.

Apart from the library, I like the API activities and the activities which we can call Python scripts from.

The area that must improve is while releasing a new version, it must be capable of running the bots developed in the older version.

It would be nice if we can develop an intelligent bot that can make the right decisions.

Please include the option to select the time zone while scheduling the Bot in orchestrator.

I have been using UiPath for the past one and a half years.

We primarily use UiPath to bridge process gaps between various pieces of software. Overall, it is a cost-effective tool to quickly move data and reduce repetitious tasks. For example, we use UiPath to produce SAP reports, format the data and then enter it into reporting tools.

In the departments that use UiPath, they've been able to reduce man-hours spent doing manual processes. This allows our team members to provide value through analytical thought, direct customer interaction, and reduced errors. Overall, it has allowed us to reduce FTE costs while also improving the quality of work the team produces. 

The most valuable feature is the simplicity of the Studio software. It has allowed us to quickly rollout processes. For example, we've been able to train users in as short as one or two weeks and have them produce a usable process within two additional weeks. While many of these processes have been simple "quick wins", they still show the value. 

The setup and licensing process are somewhat cumbersome. Additionally, the Studio publishing is somewhat antiquated within Orchestrator. Overall, it should be a much simpler process to move a process from Studio to production, specifically as an attended Robot. 

We have been using UiPath for more than one year.

Stability isn't a concern with UiPath.

This solution is very easy to scale.

Customer service has been FANTASTIC. Very quick.

We did not use another RPA solution prior to UiPath.

Setup was complex and we had to outsource the IT portion. This may just be because our internal IT team was somewhat unfamiliar.

Our in-house team was assisted through outsourcing.

With our proof of concept, we had already doubled our ROI from the initial year-one cost.

The cost is small compared to the benefit. Licensing can be cumbersome and makes overall pricing needs somewhat hard to forecast, but not too difficult once the tool is scaled. 

We did look at Automation Anywhere but chose UiPath due to it's better Studio software.

We're confident that we chose the best RPA tool.

We use UiPath for a lot of different scenarios including recording daily time capture, ordering meals for teams, and more technical work related to tax and audit. The most common uses for me personally are for drafting and sending emails. This has saved a countless hours of time. Basically, if it can be automated then we are automating it.

UiPath has opened up a lot of opportunities in our organization to save time through automation, but maybe even more importantly, it has created jobs and opportunities for many who want to work in the tech space. This work is highly satisfying and makes a real impact on the quality of life for those involved.

My favorite features and upgrades that I have found the most valuable are the ability to create custom activities specific to our organization's needs. This ability to customize what we need has really opened up opportunities to automate programs that otherwise would not work properly. Legacy systems can be finicky, but this feature makes it possible to use APIs and get the work done that we need.

I work in a highly regulated field and so many of the features offered by UiPath are not allowed because of one reason or another. I would definitely appreciate efforts to be made to build useful tools that meet regulatory standards in different fields so that we can all get the most out of automation.

We have been using this solution for two and a half years.

We use many different solutions, but I am personally most familiar with UiPath

If you are a smaller organization, use the free community version of the software to get a feel for its features and abilities. Then, once you are comfortable with how it can be applied, work with UiPath to implement it. It will take sacrifice, but the returns are great.

We evaluated all options and decided on different tools for different scenarios. These tools include Automation Anywhere, Blue Prism, etc. 

One use is in our corporate tax accounting group. Our environment includes systems such as SAP, Vertex, several homegrown, and of course Excel. Other use cases include automating a timekeeping system and performing cell phone bill analysis. Environmentally, all use cases involve different systems.

For corporate tax accounting, we use UiPath to pull data from multiple sources (i.e. SAP, Vertex, etc), and then use multiple pivot tables in Excel. They were doing this manually, and it consumed about 40 man-hours per month. With UiPath, we have that down to about five hours per month.  

The most valuable feature is the ability to stop the process after it has been started by an individual user. This allows for some dynamic events, but still gain the automation. The underlying architecture (i.e. Elastic stack) is decent, but there probably needs to be better ties there to maintain at least an n-1 version on the Elastic stack.

Improvement should definitely be made in the area of screen capture, where Adobe Flash is still being used. Trying to 'read' a screenshot (vs looking at HTML) was a challenge, and even when Flash goes away, there will always be a need to do a screenshot and then get data from it.

We have been using the product for about two and a half years.

In general, at least for us, product has been very stable, but we are not doing extremes with it.

It will scale somewhat both vertically and horizontally. The basic solution for that will be to add more servers.

No other solutions were tried.  

The actual UiPath install was somewhat complex. We did have a learning curve on the elastic stack.

We implemented this solution in-house.

You need IT support in installation and operations. This is not the job of 'just' plug and run.  Costing and licensing were generally in line with expectations of this type of software.

We looked at the top three providers in this space, including Blue Prism.

Overall, the product is good, and we are happy with it. There is always a concern about the company's business viability, but that is a risk with any software company

I am using UiPath for automating finance processes. One example is AP invoice processing. I am integrating ABBYY with UiPath so that we can easily extract information from an invoice with different templates. Then once done, the UiPath robot will input the information into an Oracle system.

UiPath has improved the finance department. Most repetitive tasks are being handled by the robots already and they are focusing on value-adding tasks such as analytics, continuous improvement, and customer experience. With that, the employees are happy because they are doing what they are actually trained for.

The most valuable features are the UiPath platforms. I am having a fast and convenient automation journey because of it.

I am able to get answers on issues regarding UiPath in the Forum and I can also automate faster because of the reusable components available in UiPath Go!

I would suggest that they improve the UiPath Connect Enterprise because the planning stage is the most crucial in the RPA life cycle.

Right now, the UiPath Connect Enterprise has little analytics on computing the ROI and the complexity of the automation idea. Maybe there should be more fields on the form to fully get all the details to really compute for a concrete ROI or complexity of the idea.

I have been using UiPath for one year.

It is stable if you are using the Enterprise Edition.

When using the Community Edition, once there is a release, there may be issues arising in your current setup.

Scalability is great! UiPath Academy taught us the best practices to easily scale up the robot.

With respect to the deployment, it is easy because of Orchestrator.

The technical support is fast. They will get back to you within 24-48 hours. However, we normally rely on the UiPath Forum because it answers most of the issues.

I have used Blue Prism and WinAutomation before.

I stayed with UiPath once I got a grasp of it because it has a user-friendly interface and awesome platforms.

We had ROI in nine months.

I hope in the future the costing will be trimmed down, especially on Studio.

We evaluated Automation Anywhere but the interface is not good as UiPath.

I am currently happy and content with what UiPath has to offer. They are always providing what is needed. With respect to UiPath Connect Enterprise, it is still in its early stage so I am looking forward to it improving.

We work with third-party recruiting software to organize candidates and track applicants. We utilize the bot to pull information from these pages and organize it and run actions.

Utilizing the bots to screen resumes helps prevent time being wasted on initial tasks around recruitment.

It has saved countless hours of manual review which frees up resources for other internal initiatives. We are able to better recruit candidates, which makes us a more efficient organization from the ground up, with better resources at our disposal for different projects. 

The most valuable feature is the ability to extract structured data, as this is an essential part of the bots that we create.

UiPath is intuitive and easy to use. Other systems don't have the ease of use that UiPath has. My organization has worked with its competitors and have not liked the results.

The ease of sharing the bot to different users is something that should be improved.

Something of "cloud" capabilities would be a useful inclusion. We live in a time where remote work is essential and we should be able to access and run the bot from anywhere.

Typically, you can run these processes in the background but it slows down the computer. 

We have been using UiPath for less than a year.

There are lots of updates but it is a stable solution.

In terms of scalability, this is the best automation system I have worked with so far.

My suggestion is to use the forums at https://forum.uipath.com/

We did use another solution prior to UiPath but it didn't have the functionality that we were looking for. Also, it was not intuitive. 

The initial setup is straightforward. Buy the license, download the software. 

My advice is to try the system out with the Community Edition first.

We have looked at a wide variety of automation tools.