Trend Micro Deep Security Reviews

It is being used for our servers. It has many features such as firewall, IPS, anti-malware, and antivirus.

It provides security and protection. The endpoint firewall is valuable.

Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us. 

I have been using Trend Micro Deep Security for six years, but I have started to use Trend Micro Apex One recently.

Its stability is good.

Scaling is possible. We're scaling up. We have about 40 servers.

I have used SentinelOne.

It is easy. It takes about two hours.

It was implemented in our company. Our security team manages it. We have two people on the team.

I would rate it a 10 out of 10.

We provide solutions for our clients.

Trend Micro Deep Security is used to secure their important data and important files.

Trend Micro Deep Security is suited for large organizations.

Our clients are satisfied with Trend Micro Deep Security.

Trend Micro Deep Security security and scalability could be improved.

I have been dealing with Trend Micro Deep Security for three months.

Trend Micro Deep Security is a stable solution.

Trend Micro Deep Security is a scalable product.

Currently, we have provided this solution to two clients.

Technical support is good.

The initial setup is straightforward.

It can be installed in 30 minutes.

We have a team of five to maintain this solution.

Licensing fees are paid yearly.

Fees are neither high nor low; they are in the middle, it's average.

I would rate Trend Micro Deep Security a nine out of ten.

It gives clients an additional view of what's happening in their data centers.

Deep Security is on-prem at this stage, but it has got cloud workload protection that has similar functionality in the cloud.

In addition to providing our clients a view of what's happening in their data centers, it also does virtual patching in the data center. It enhances the security in the data center big time.

What this product lacks at this stage is the ability to have automated workbooks to do the response. At this stage, the response is more manual, and it is not automated. If there is a response functionality in Deep Security, similar to what we have in EDR these days, to automatically respond to some of the threats, it would be cool. So, we'd like to have an automated response. There should be a response functionality.

We have been providing this solution for a few years.

It is stable.

It is scalable, but it is fairly expensive.

In terms of its usage, we're not using it internally. We have three clients at the moment. They are fairly big clients.

Their technical support is good.

It is a bit more difficult because it needs a bit of hardware, etc. Deep Security is more complex to set up than web security. Implementing Deep Security properly is usually about a week's worth of work because of the change control in the company. It is the change control that's an issue.

In terms of people required for its deployment, one engineer is usually enough.

Most of it is annual at this stage.

I would definitely recommend it for medium enterprises. 

I would rate it a seven out of ten.

Deep Security is a server protection product. We use it for virtual patching and file integration. You can use this with your cloud or an NX environment, virtual services, VMware, etc. 

Deep Security is a good product for managing a few servers.

I've been using Deep Security for more than five years.

Performance is fine. You need to keep an eye on the new files getting detected, or so you have to keep on applying those file folders. So you have to keep monitoring, or else it is not going to help. So especially for the file integrity model and all. 

I don't know about the scalability, but it's good for few servers where you can manage. 

There is a local Trend Micro team in Mumbai that we call for support or to log a ticket.

Deployment and post-deployment implementation are a little complicated. We can't touch servers, and we can't modify the settings. It should be automated, and Trend Micro should make the process more intelligent. The scope is broad, and you have to manually monitor the file scans and respond whenever there is a detection. 

The deployment itself is not that difficult because it's client based. So you want to install clients on each of those servers, and then you have to keep monitoring and adding features. You check the server's performance, and if everything is fine, you can keep adding servers. But post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring. 

And there are times when the malware protection or some other virtual patching is working fine, but you need a technician to get all the more advanced features to work. It takes around two or three technicians to implement. Our team is responsible for security while a different team handles server management. Then there are one or two people who manage the security console. And then, there are OEM support and SI support.

We have a subscription. It's not a surface subscription. It's only the AMC part.

I rate Trend Micro Deep Security six out of 10. I would recommend it. It depends on the other security controls you have in place. If you're using the entire Trend Micro suite, then you have a PT web gateway. So if you have the whole suite, you have tight integration with your APT and firewall story. In that case, Trend Micro Control Manager is there. So you have everything tied to a single console, so security and everything play as a complete story.

We primarily use the solution for security purposes. 

I cannot speak to any specific feature that has wowed me. 

It serves its purpose and works well.

The initial setup is easy. 

The stability of the product has been good over the last 12 months. 

We have found that the solution scales well.

The cost is very high. it would be ideal if they would work on the pricing.

Technical support could be much better.

The product should be able to host a vulnerability scanner. Right now, we need to pay extra. It would be ideal if they could do a vulnerability scan of my endpoints. 

I've been using the solution for 12 months or so. It's been about a year. 

The stability has been very good in the year that we have used it. I haven't found any issues. There are no bugs or glitches. It doesn't crash or freeze.  It's reliable.

The scalability is very good. If a company needs to expand its usage, it can do so. 

Technical support has been below expectations. They don't seem to be as helpful or responsive as we need them to be. 

The price of the product is high. It's expensive. 

I'd rate the solution at a seven out of ten. It's been an okay solution, however, there still needs to be more done in certain areas. 

I used it in my previous company, and it was basically used for security levels. My company was into the implementation of projects, and we used to implement security solutions. Along with Trend Micro, we used to implement these devices. We had several customers of this solution.

The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing.

There should be more tools to trace back. Some sort of module needs to be included to attach all the things. 

It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable.

I have been using this solution for the past three years.

It is stable in a way, but you get false-positive malware notifications.

Their support can be improved. For our case related to the virtual analyzer or CMC error, they couldn't trace back the issue. We were frequently getting notifications on that server, which were false-positive. They couldn't say why this is happening, and what is making this client trigger these errors. They couldn't advise on that. They should be more knowledgeable.

Its initial setup is straightforward. Deployment duration depends on the environment. Sometimes, we needed to deploy two or three devices, and we had to consult Trend Micro. Their best practices are also there.

We had a technical team of four engineers, including me.

I would recommend this solution, but it has scope for improvement. 

I would rate Trend Micro Deep Security an eight out of ten.

Some of the main features of this solution are it is reliable and can be used in small to large size businesses.

The licensing structure could improve.

I have been using the solution for a couple of weeks.

The solution is stable.

I have found the solution scalable even for large enterprises.

I have had good experiences with technical support.

The installation is straightforward.

There is a license required for this solution and there are extra features you can purchase. 

I would recommend this solution to others.

I rate Trend Micro Deep Security an eight out of ten.

The primary use case of this solution is for deep security protection when accessing the internet and when performing online accounting.

An additional feature that should be included in the next release is the ability to scan more document types.

I have been using this solution for five months.

The solution is stable.

The customer service/technical support for this solution is very fast.

The setup is fairly complex. The deployment took around two months.

The solution is considerably cheaper than other similar solutions.