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it_user378123 - PeerSpot reviewer
IT Security Analyst - Systems Administrator at a consumer goods company with 1,001-5,000 employees
Vendor
The anti-virus module, the firewall module, and integrity monitoring are the most valuable features for us that we use daily.

What is most valuable?

Of course, the anti-virus module, the firewall module, and integrity monitoring are the big ones for us. They're the most valuable features that we use daily.

How has it helped my organization?

It’s protected our network from viruses, and it’s done a really good job with that. It’s allowed us to set up business rules and notifications on changes to our operating systems and our firewall rules, which is a big piece of our business right now. It’s working really well.

What needs improvement?

I would like to see a little bit of better means of agent distribution. The ability to deploy agents maybe from the solution itself that would be a good one.

I’d like to see more of a database involved with integrity monitoring, a database that would be developed to identify some of the more well-known processes and files, trends, etc. Anything that would help me do less research would be an improvement.

For how long have I used the solution?

I've used it for one year.

Buyer's Guide
Trend Micro Deep Security
May 2025
Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

I would say it’s probably 8 or 9/10. The server operating systems are probably a 9/10, the agent installations on our work stations and servers are an 8 or 9/10, and finally on our laptop computers/remote users the number goes down a little to a 7/10 for stability.

What do I think about the scalability of the solution?

Scaling it has been fine as we haven’t done a whole lot but it seems to handle everything we need it to do. If we doubled in size tomorrow, I’d say it could handle it because the product has the availability to have more than one server with the cost remaining the same. I’d say scalability is very good.

How are customer service and support?

I’d say they are very good, very knowledgeable, and very proactive. It's all good.

Which solution did I use previously and why did I switch?

I would say it was pretty straightforward. We have a complex network, so if it was complex, it was because of us.

How was the initial setup?

We had an engineer come out and spend a week with us to help everything run smoothly.

Which other solutions did I evaluate?

I wasn't involved with the process, but I know we looked at a number of other solutions. I know, however, the reasons they went with this solution is because of its compatibility with VMware, which was one of the big factors. Also, the cost was a deciding factor.

What other advice do I have?

I would say that before Trend Micro comes out to install the product, you need to come up with a plan with the product. That could be anti-virus and a good plan of how you want anti-virus to work on your work stations, computers, and servers. I shouldn't just say anti-virus, but also firewall protection, integrity, what exclusions do you want. You want a good plan for each system and that will make the installation much faster. If you have to go back when the person is with you and try to figure it out as you go along, it will slow you down. Get a good plan.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2205303 - PeerSpot reviewer
Team Lead Cyber Security Administration at a energy/utilities company with 5,001-10,000 employees
Real User
Top 20
Has efficient security features and good technical support services
Pros and Cons
  • "They release timely updates and have efficient prediction features for threat detection."

    What is our primary use case?

    We use Trend Micro Deep Security to protect our network, endpoint, email, servers, etc.

    What is most valuable?

    The product has robust security features. They release timely updates and have efficient prediction features for threat detection.

    What do I think about the stability of the solution?

    It is a stable platform.

    What do I think about the scalability of the solution?

    We have 5000 Trend Micro Deep Security users. It is a scalable platform.

    How are customer service and support?

    The technical support services are good.

    How was the initial setup?

    The initial setup process is straightforward. It requires two to three executives for implementation and takes five minutes to complete.

    What about the implementation team?

    The end users can implement the product themselves.

    What's my experience with pricing, setup cost, and licensing?

    We purchased Trend Micro Deep Security's yearly license. It is expensive but reasonable compared to other products by Trend Micro.

    What other advice do I have?

    I recommend Trend Micro Deep Security to others and rate it a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Trend Micro Deep Security
    May 2025
    Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
    856,873 professionals have used our research since 2012.
    reviewer2380098 - PeerSpot reviewer
    Architecte Infra & Cloud at a construction company with 501-1,000 employees
    Real User
    Top 20
    Easy to use, provides excellent anti-malware features, and is easy to implement
    Pros and Cons
    • "I like the anti-malware features."
    • "The workloads must be better."

    What is our primary use case?

    We use the solution for Windows Server on Linux distribution. We have several environments. We use the tool to secure on-premise servers.

    What is most valuable?

    I like the anti-malware features. We use it only for the on-premise environment. The tool helps with server protection. The implementation is easy. It provides high security. We have a hundred workloads. It is a good tool. It is easy to use. It has a good dashboard and great features.

    What needs improvement?

    The workloads must be better.

    For how long have I used the solution?

    I have been using the solution for three years.

    What do I think about the stability of the solution?

    The tool has high stability.

    What do I think about the scalability of the solution?

    The tool’s scalability is good. We can easily scale it. Our clients are small businesses.

    How are customer service and support?

    The support is good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup was easy. I rate the ease of setup a ten out of ten. The deployment took three days.

    What other advice do I have?

    I will recommend the product to others. Overall, I rate the solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.