Trend Micro Deep Security Reviews

Agentless protection is very good for certain use cases.

The agentless protection is very nice in Trend Micro.

The implementation is hard to deploy, and it should be easier. There is room for improvement here. 

The implementation can be inflexible and not easy, as it requires knowledge of things like virtualization and administration on Windows.

I have been using Trend Micro Deep Security for two years. 

It is a stable solution. There is always room for stability.

I would rate the scalability a nine out of ten. 

The customer service and support team is good. 

I have also used Kaspersky and VMware. 

The deployment process was long. It took about two months for the last implementation I did.

A few teams are involved in the deployment and maintenance process, such as the team that changes the tools, the team that handles the solution, and the team that handles devices.

The license cost is based on the socket of the server's host and the number of hosts that will be integrated. I wouldn't give it a perfect ten because the license situation can be improved.

I would recommend it. It's a good antivirus solution and helps to secure the system and investments.

Overall, I would rate the solution a nine out of ten. 

We primarily use the solution for security and analysis. We provide the solution to our customers who want to protect endpoint security, and this offers a level of protection for endpoints. For customers using the solution for development and in the production environment, it can be used on the server.

It has application control, log integration, and monitoring. Everything there is in Deep Security. They can look at the product to see how it is working and what its usage is. 

The solution offers many good features, including application control, IPS engines, logging, anti-malware, and integrated monitoring. The IPS is the best.

It offers a good level of protection. 

It is easy to setup.

The solution is stable.

It can scale well.

Technical support is very good. 

We're using the manager and cloud security. The cloud security does have different features available.

If they continue to offer better protection, we can do a better job of offering protection at the first level.

Sometimes the patching is a bit slow.

We need to have them do a better job of protecting the servers. 

There needs to be a bit of maintenance time before running the solution on production.

The pricing could always be better. Some clients would appreciate it if the pricing was reduced. 

I've been using the solution for four years. 

The solution is stable. However, we have to do some workarounds. We need to keep monitoring to ensure it is stable. We need to keep up with everything and how it will work together in order to ensure security. We don't want to affect the applications before placing them in production mode, so we need to provide all of the requirements and policies before going live. 

The scalability depends on the customer. It can scale by storage or endpoints. There's no problem with extending it.

We have various clients on the solution. Some clients have different departments. We've had 60 to 70 customers on the solution, and we provide the solution to them according to their needs. 

Technical support is very helpful and responsive. They work based on priorities. If it is more critical, they move the ticket up. We get answers within a day or two depending on the severity. 

We find the solution very easy to set up, even for enterprises. We can set it up on primary and secondary servers.

Based on the requirements of the customer, we'll deploy the solution to match their needs.

We can install and implement the solution within one to two hours. It can be set up in 20 minutes; however, testing the use cases takes one to two hours on top of that. 

We always recommend a check of the servers before beginning. Whether it is Windows or Linux, we make sure we implement the latest security measures. 

We give the clients a checklist and go through everything once we begin the installation. Then we deal with the dependencies and the connectivity. 

I'm able to assist clients with the implementation.

Licensing depends on the requirements. You can extend the license and grow it if you need to.

The solution isn't overly expensive. However, it can vary from quarter to quarter. 

I'm on the technical team, so I can't speak to the exact cost. 

I'm an implementor. We provide the endpoint and server security.

I'd recommend the solution to other users. 

I would rate the product nine out of ten. 

In our company, all critical systems are connected to a Security Operation Center (SOC), and we use Trend Micro Deep Security on these servers. Our company is in the manufacturing industry, dealing with metals and mining processes, and many of our solutions are hosted on public IP and accessed from outside organizations' networks. Installing Trend Micro Deep Security helps us prevent ransomware attacks and other unauthorized access attempts. Since we are connected to SOC, we receive detailed information on any attempts to penetrate our systems from outside, apart from just letting us know if there are any vulnerabilities or not. Additionally, Trend Micro Deep Security provides features like sandboxing. However, we have not been able to utilize these features fully.

Since I wanted to know the additional features that Trend Micro Deep Security offers beyond what we currently use in our solution, I was trying to find a comparison between Trend Micro Deep Security and Trend Micro Apex One.

Virtualization and sandboxing are the two features available in the solution. I learned about these two features from our service provider, through whom we secured the license required for the solution. So, our service provider is a reseller and not directly related to Trend Micro. Also, I am yet to go through the technical documents of the solution since I couldn't find much information about the solution online.

Regarding the deployment process, we first conducted a study to identify potential vulnerabilities and cybersecurity requirements for the business. Once we clearly understood these objectives, we began exploring solutions that could meet them. We then evaluated options such as a Security Operations Center (SOC) and Trend Micro Deep Security as part of this process.

I haven't received any distribution emails from the Trend Micro team regarding recent vulnerabilities and their efforts to mitigate them. It would be helpful if they could send emails notifying their users about the recommended upgraded versions to address the newly discovered vulnerabilities. This is an area that could be improved from more of a marketing perspective than a technical aspect.

In our company, we have been using Trend Micro Deep Security for at least two years now. Presently, we are using the latest version. So, we keep updating the solution. We provide the solution to the servers on a public IP.

It is a stable solution.

It is a scalable solution. Considering the different price ranges available, one needs to buy a device. It needs device-based licensing. For instance, if 50 more devices in our organization require Trend Micro Deep Security, then I have to purchase 50 more licenses. So, scalability is not a challenge in the solution. Also, we have around 100 people in our organization using the solution.

The solution is being used very extensively in our organization. In the company where I work, we have only a single solution for all of our servers. That single solution is Trend Micro Deep Security. Also, we have been using Trend Micro Apex One for the past two or three years.

I need to check with my team to know whether we ever interacted with the solution's technical support team.

The solution's initial setup was straightforward. It's not kind of a cumbersome one.

The deployment process did not take more than two months post-order placement for the solution. So, Trend Micro Deep Security and SOC are two separate parts. For SOC's deployment, we took around six to nine months. Trend Micro Deep Security is a type of endpoint security solution which, post procurement, takes around four to six weeks to configure.

Regarding the solution's deployment model, the managing, monitoring and diagnostics part of the solution is on the cloud, while all of our clients have chosen an on-premises deployment model. Basically, the clients are installed on physical devices.

Previously we had support for a deployment and maintenance procedure from the service provider. Currently, the solution is managed by our team as it is deployed on-premises.

We need to make yearly payments for the solution's licensing. There are different pricing models, like subscription-based and perpetual. Our company has chosen perpetual pricing. So for us, multiple reassignments are possible. If I choose one license and assign it to one device, I can later remove it from that device and assign it to a different one. Given the requirements that our company has, the solution is not too expensive.

According to our process, our organization usually explores three solutions by making a detailed technical comparison. After that, based on the business requirements, pricing and technical ratings that our experts provide, we go ahead with one of them. I do not know which two solutions were compared with Trend Micro Deep Security.

Currently, my organization relies on Trend Micro Deep Security to meet its business needs in the cybersecurity space. It is important to stay vigilant and explore all possible cybersecurity interventions. Despite having access to many of the solution's features, my organization has not yet deployed them all. As our organization and its systems and solutions continue to grow, in our organization, we want to enable all of the solution's potential, which can provide us with security. Therefore, I was seeking to compare the additional features available within the solution to identify any that could provide significant security benefits to my organization.

I would definitely recommend the solution to those planning to use it. Overall, I rate the solution between eight to nine out of ten.

I use the solution to provide general security for my enterprise clients, primarily for servers. Deployments include cloud and on-prem. 

I've been deploying Trend Micro for my clients for a long time, which has been a significant factor in our security posture.

The solution's endpoint protection is the most valuable feature. 

The email relays and proxies could be improved. 

I've been using the solution for around 16 years.

The stability is very good. In my experience, everyone is in the same boat because every product has faults or challenges.

The product is scalable; I rate it eight out of ten for scalability. 

Technically speaking, the customer support is okay, but the responsiveness needs to be improved. I'm referring to the universal support, as the Israeli staff are excellent and always willing to help. However, opening a case and entering into a back-and-forth with emails takes too much time. It should be working more quickly and smoothly.

Neutral

The deployment is straightforward; I rate it nine out of ten for ease of setup. The time the solution takes to set up depends upon the deployment's scale and complexity, as well as the use case.

Trend Micro Deep Security is average compared to other products on the market; it's neither particularly expensive nor cheap.

I rate the solution nine out of ten; it's in the top three or top five products of its type. 

My advice to others considering the solution is that two major considerations when looking for a product are stability and vendor company experience. Trend has been around for ages and has a good reputation; this and the stability work in their favor.

It is mainly an antivirus product for both desktops as well as servers. It has additional modules which can be enabled in fast manner. It uses the same agent and additional modules like FIM, Filing Integrity Management and ELP services. 

The product is easy to implement and easy to integrate with additional advanced services.

It's scalable.

It has been mostly quite stable. 

Technical support in Europe is good.

They are working to improve the solution. For example, nowadays, they're offering cloud based EDR which addresses a lot of this scalability challenges like storage requirements, et cetera. We'd like to see extended capacity in the on-premises versions. 

They recently put out some more additions which I have yet to explore. They've already addressed a lot of previous concerns. 

We'd like the cloud model to have better pricing. 

I've used the solution for more than four years. 

It is very stable. That said, there are certain agent problems. Once in a while we see certain agents get corrupted, so we clean up the agent and we need to install the agents again. However, that is rare. 

It is scalable within some limitations of compromise. For example, since its an on-premise, there will be servers limitations. If you need to scale to large areas, then you need additional hosting solutions to extend the capacity. Otherwise, it's a good tool for scalability.

Within Europe the technical support services are very good. I have not worked in other regions, however, within Europe the support was fantastic. They respond very fast.

We deployed the solution to about 3,000 servers. We had is implemented in lesss than three months. 

The pricing on the cloud model could be better. It's a bit high.

It is very stable product and it's easy to deploy and easy to maintain. It is recommended as a product.

I'd rate the solution ten out of ten.

Trend Micro Deep Security protects our organization from threats. Trend Micro has kept us compliant with PCI and PPA.

Support and threat prevention are the most valuable features of this solution.

I have been using Trend Micro Deep Security for five years.

The solution is stable. Trend Micro gets threat intelligence and is always up-to-date with all cybersecurity threats zero-day. Updates are provided through our email. If anything needs to be adjusted on our system, or their product, they will advise us right away.

Trend Micro is scalable if you have the budget for it. All of our 2,500 employees are covered with Trend Micro Deep Security.

The support from Trend Micro Deep Security is good. The company has a good knowledge base where we can troubleshoot any issues. We also have a support portal with them where we can raise issues that we can't solve on our own. This includes on-call support with them in case the issue needs to be resolved urgently.

Positive

Prior to using Trend Micro, we were using Sophos.

The initial setup of the product was straightforward. All you need to do is install the firmware, ensure the firewall connections are open, and you are done. 

It took about one month for us to deploy Trend Micro Deep Security. We had an integrator deploy the pilot of the first 30. After the pilot, our team deployed the rest.

If you need an additional 10 or 20 licenses, you will need to pay additional fees.

This product is one of the leaders in terms of endpoint protection, server protection, and network protection. They provide good support, and it is easy to deploy. They are scalable, and the threat intelligence is very good. They stay up to date with what is happening in the cyber world.

Personally, I like anti-malware and integrity monitoring. The anti-malware has its own behavioral monitoring and machine learning. It detects all species and objects in the server or the file integrity monitoring. If there are any changes on the server side, they will alert you. I would like to see these tools as part of Trend Micro Deep Security.

I would rate Trend Micro Deep Security a nine out of ten overall.

We primarily use the solution for security purposes. 

We couldn't find any aspect that was valuable. That's why we want to drop the usage of Trend Micro Deep Security. The team cannot see the benefits.

The initial setup was straightforward. 

It is scalable. 

It is stable. 

We couldn't make the necessary modifications to the solution. We want to see improved authentication. We want to improve the interaction, and we want to get more notifications from the security service.

We've been working with the solution for three years. 

The solution has been stable and is working. We don't have any issues with the tool. 

We have not had any issues with scalability. The solution can expand as needed. 

We are using it on our more than 50 virtual servers. 

I cannot recall dealing with technical support. 

We want to replace the solution with Sentinel One and are moving in that direction now. 

We are also using other Trend Micro products, such as email security. 

The product offers a simple, straightforward setup. I'm not sure how long the deployment itself took. It was implemented three years ago, and I do not recall the exact strategy we used during implementation. 

I'm not sure how many people were involved in the initial deployment. 

We bought and paid for the solution three years ago, and in six months, we will have to renew and pay again. Instead of doing that, we are looking for a new solution, likely Sentinel One. 

My team plans to drop the usage of Trend Micro.

I'd rate the solution five out of ten. 

Basically, we are using the solution for protecting our server.

The product is very simple to use. It is more simple than Kaspersky, for example

The solution is easy to set up.

We've found stability to be great so far.

The solution can scale. 

I am not sure about what could be improved. I don't look at the solution from this angle. Some other person from our team is managing that at the moment.

The solution could use more integration. I've heard that if we are going to deploy the XDR of some other solution, it'll not be integrated. It would be helpful if everything could come together. 

We've used the solution for the last three months. We've only recently deployed it. 

The stability has been good. It's reliable. There are no bugs or glitches and it doesn't crash or freeze. 

It is a scalable solution. We've had no issues with scaling. 

We have deployed this for our server infrastructure only. We have around 7,200 machines which we are protecting through Trend Micro.

At this time, we do not have plans to increase usage. 

We have some local companies here that provide support for Trend Micro. So far the experience is good with this.

Positive

We also have familiarity with Kaspersky.

The initial setup process is very simple. 

The deployment took one to two days. Within one day it was mostly deployed.

The licensing is user-based. 

We are in process of evaluating the XDR solution. We might go with Vision One. I'm not sure about what has been finalized. 

I am not sure about the version we are using. Another team member is managing this.