IT Central Station is now PeerSpot: Here's why

Symantec Endpoint Encryption Room for Improvement

Marbella Ibarra - PeerSpot reviewer
CEO at CT AMERICA

There are some issues with the single sign-on with the active directory. We had a few problems related to the synchronization between the active directory and the login features of the Symantec products because the users made many password changes during the day. The time for synchronization with the solutions can be improved.

I would like to see mobile encryption. There should be a possibility to include all the mobiles of a company in the console. Many customers are asking about encryptions for tablets or cell phones, but we don't have any product that we are comfortable with to recommend to our customers.

View full review »
PS
CTO at a tech vendor with 51-200 employees

The solution does slow down the device a little bit, once it's installed.

The Windows 10 comes with Defender. It has its own security layer. It's supposed to protect desktops and laptops running Windows 10. Right now, our question is, what is the additional protection we get from using any other antivirus or other packages on these machines? Symantec isn't really making it clear how they add to or enhance the level of protection we'd get from them if we kept them with Defender already on Windows 10.

View full review »
KW
Project Engineer (Engineer II) at a energy/utilities company with 1,001-5,000 employees

If it could offer seamless upgrades to seamlessly do the switching that would be great. That's the pain point here now. The setup time takes quite a while sometimes. The encryption, once you install a new computer, takes a few hours to encrypt. From our testing, it feels like nothing is being restored, however, it's actually running in the background. 

We'd like to switch from Symantec due to the fact that the switching part is a pain. If we want to switch our Windows it will be a pain to do that. We have thousands of machines. It would be a hassle if you have to switch every time to do that.

The initial setup is a bit complex.

View full review »
Buyer's Guide
Symantec Endpoint Encryption
June 2022
Learn what your peers think about Symantec Endpoint Encryption. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
609,272 professionals have used our research since 2012.
AS
Project Manager at a tech services company with 51-200 employees

What I didn't find helpful in the version we used is the fact that all devices had to be on the same network for us to push through the encryption. With lockdowns and people working from home nowadays because of the COVID-19 pandemic, there's no way to deploy a solution in that manner.

It should be easier to classify documents that should be encrypted, that is, to create policies for documents that should be encrypted. Maybe, it should be according to departments as well.

Customization should be a bit more granular because nowadays, things are very dynamic. Environments are very fluid. So, the policies should reflect that.

In terms of the policies you can apply, there should be a bit more granularity to it, and it should be something that you can turn on and turn off as needed.

View full review »
Faisal Mian - PeerSpot reviewer
CTO at ABM Info. tech

The only challenge which I see is that they are no longer the major market player. They have too high of a price tag. That's why they're losing the market share.

Technical support needs to be better. They need more skilled techs and they need to be faster at responding. 

View full review »
Amit-Gawade - PeerSpot reviewer
Manager at a tech services company with 51-200 employees

Its remote deployment should be improved. Currently, there is no remote deployment for Symantec Endpoint Encryption. You have to install it manually.

There are some issues with AD integration and the time taken to reflect a password on the Endpoint Encryption Manager when a new user has changed the password, but they are already working on these issues, and these will be resolved in the next release.

View full review »
JW
Forensic Technology Manager at a financial services firm with 1,001-5,000 employees

The primary objective is to encrypt drives. It's doing a good job. I cannot recall coming across any missing features. 

From an administration point of view, maybe it would be ideal to have it centrally managed.

View full review »
JC
Assistant System Engineer at a tech services company with 51-200 employees

Currently, all the software has been managed by BitLocker, but Windows does not suit every encryption management software. 

There are many apps that do that kind of thing. All the features are there so I don't think that needs to be on encryption software. I'm working with some end point management software and they are managing the software and connections, what can be installed and what is restricted, etc... But more features need to be included in the encryption software.

View full review »
AD
Personal Banker at a financial services firm with 10,001+ employees

Symantec Endpoint Encryption can improve by being more secure.

View full review »
TG
Specialist: Data Centre Infrastructure at a financial services firm with 1,001-5,000 employees

The security could be improved.

View full review »
JV
Manager at a financial services firm with 201-500 employees

Its decryption time needs to be improved. Currently, its decryption time is very long, and it takes double time than encryption. They need to work on that. Its encryption time is fine.

View full review »
Buyer's Guide
Symantec Endpoint Encryption
June 2022
Learn what your peers think about Symantec Endpoint Encryption. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
609,272 professionals have used our research since 2012.