Sisense Reviews

As the premier company for cannabis industry data and insight, delivering fast, accurate, and visually appealing dashboards for our clients is mission critical.

Sisense allows us to present data in a visually stunning manner that continually "wows" our clients, with the dashboards seamlessly integrated into our web portal.

As a market research/data company, this is how we deliver our core product to our customers.

Admins can't view all of the dashboards when needed; only dashboards that have been shared with the admins.

I have used it for two years.

The customer service provided by Sisense is excellent. It's clear that the company is invested in their clients successfully implementing and using their product.

This isn't a company that stops caring as soon as they have your money.

Before choosing this product, we also evaluated Tableau, Yellowfin, and QlikView.

Embedded Sisense into our web/mobile application for customers and internal users to able to generate reports and insight from the data we collect.

While we are still in the middle of implementing, Sisense has helped us gain knowledge about our customers, as well as highlighting data quality issues to correct.

ElastiCube Manager is a very easy to use ETL tool, which includes the ability to easily transform raw data into reusable data. There are many built-in connectors, which allow us to easily add new sources of data, often in minutes.  

I would love to have more customization capabilities for building dashboards, especially in creating custom widget sizes. I would also like to be able to run a bursts of reports based on different field values with PDF output right in the tool, rather than filtering on each field value and generating each PDF manually.

I have worked with a lot of tools. This one was being used within hours of seeing it without much training.

Sisense is excellent to get done your analysis quickly. It's an easy-to-use BI tool and doesn’t require extensive IT knowledge, except when it comes to specific design requirements of widgets.

The ability to handle large datasets is impressive and fulfills all our expectations.

Also, I am very happy with the user management system that allows to set up rights and access to data on a very detailed level.

We are now able to do quick ad-hoc analysis and develop stylish dashboards instead of working with excel. This does not only save a lot of time but also reveals useful insights in the area of Marketing, Finance, Sales and Consumer Insights that are new to us.

The only thing I am missing is the option to plug in any data from any source easily since Sisense only offers a limited amount of supported data providers.

I’d like to highlight the good and quick support, which always tries to find a custom solution for any issues either by mail or even screen sharing session. Important requests are handled with high priority and are usually fixed quickly.

Overall I think, it is a fantastic value-for-money analysis tool and I would absolutely recommend it to anyone who looks for a up-to-date BI solution that can be customized to your specific needs. We are happy with the choice and look forward to all the planned future developments.

Set-up was very simple and Sisense on-boarding made sure we were successful in meeting our business goals. The dashboards are extremely quick and can combine multiple data sources with ease.

Customer reporting was a manual, laborious process that now is automated. Internal KPIs are now also seen through intuitive dashboards.

Deployment started with the pre-sales team. To guarantee success, engineers were made available to connect actual data to build dashboards so our executive team could see end results to justify the buying decision.

Excellent customer service both pre-sales and post.

Technical support has been very responsive. If they can't answer immediately, we receive prompt email responses with the result / code to solve the problem.

The initial set-up was very straightforward since Sisense sales team spent so much time with us to ensure our success.

Our internal IT staff handled deployment, including an onsite server.

ROI was realized immediately by reducing manual report labor. We can also meet the needs of clients that require dashboard reporting to retain business. Our sales team have brought bigger / better prospects by offering Sisense dashboards.

Choose the onsite solution and only license for existing business, buying additional licenses as clients demand.

Excellent customer service and staff dedicated to their customer's success. You get what you pay for with Sisense (in a good way).

The most valuable feature is the ability to combine multiple/disparate data sources into one and derive intelligence from them. Also, the ability to easily visualize the data-sets via Sisense studio is a key feature.

The client we have deployed this for is now able to easily make decisions based on the visualizations from this BI solution. Top Executive Management is able to make decisions without necessarily relying on reports from the mid-level management. This has greatly improved the ability to make decisions based on trends from the past by making projections to the future.

The ability to handle larger data sets, tables in the hundreds of millions of rows range.

Two years.

No, the process for deployment was straightforward especially with the older version V4. However, IMO, the new v5 which is purely web-based has a lot of optimizations in order to be equal to or better the previous version. This has greatly hindered our upgrade to the newer version as some of the most obvious features are missing.

Yes. We have encountered some issues especially as far as importation of data is concerned. Sometimes the platform works great, but other times, it's a drag and users are always on our necks to speed it up.

Yes, as the number of rows or volume of data has increased over the past two years, the querying time has been gradually increasing and this has impacted user productivity.

Satisfactory, with opportunity to improve. Some issues are speedily handled, however, others take forever to be taken care of and communication is sometimes lacking.

Adequate. The team of engineers are adequately skilled to deal with whatever we throw at them.

No previous solution used.

The initial setup was straightforward. The installation process was very clear; it was/is very clear what one needs to do for the product to work or to derive the maximum use from it. Proper documentation has helped a great deal.

Vendor team; 9/10. They were adequately skilled to provide the solution.

Yes, other products such as QlikView & Tableau.

You should have adequate SQL skills as this will come in handy. Else, prepare to have some fun slicing and dicing data.