We deploy CyberArk for some companies and projects. So, for example, if a company wants to protect its data, the CyberArk PAM solution can be implemented. So, in that case, we take that project and implement it. So, we don't go with the old Sentry because we have implemented a new PAM solution. We deploy the solution both on-premises and in the cloud.
The solution has two primary use cases. First, there are two different certifications, Defender and Sentry, in CyberArk. Sentry is how to deploy the PAM solution into the existing environment. For example, for all the privileged accounts, there's an administrative account, administrative access to the AD accounts and domain accounts, dash share accounts, etcetera.
If someone needs to make changes in the admin server, they must request access, and the records will go to the server owner or domain control owner, who needs to approve that access. Additionally, there is threat analysis for the suspected activity that will be triggered to another system. So, the session, which got connected to the servers, will be terminated at that particular time. Once a suspect alert is generated, the session will be terminated and no longer be connected to the server and no longer have access to the server.
The solution is user-friendly, and this is very valuable.
The integration could be improved, and the price could be lowered.
We have been using the solution for six months.
The solution is scalable.
We have not had experience with customer service and support.
There are two options for the initial setup, JumpStart server and customized setup. If someone doesn't have a high-level architect, then CyberArk would help with the JumpStart server because they have everything pre-planned and don't need to customize anything. A smaller company will take three months to onboard the entire PAM solution. We would need a minimum of three months for an entry-level company.
Implementation was via a vendor team.
There is a return on investment.
The license is quite expensive, but it is worth the price.
I rate the solution an eight out of ten. The solution is good, but the integration with dashboards could be improved.