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reviewer2391030 - PeerSpot reviewer
Software Engineer at a computer software company with 51-200 employees
Real User
Apr 30, 2024
Multi-cloud support, easy setup, and good granularity for rules
Pros and Cons
  • "The multi-cloud support is valuable. They are expanding to different clouds. It is not restricted to only AWS. It allows us to have different clouds on one platform."
  • "In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier."

What is our primary use case?

We are a security-based company. We use SentinelOne Singularity Cloud Security to put our data planes on it. We have a cloud setup, and we have integrated SentinelOne Singularity Cloud Security into our environment. It checks for any audit or security-related issues.

By implementing SentinelOne Singularity Cloud Security, we wanted a centralized solution. We have many AWS accounts to manage, so we wanted a single dashboard with analytics. We wanted to be able to view and monitor everything at once. We also wanted to customize the rules on which we wanted the alerts to be set up. SentinelOne Singularity Cloud Security was a better option for our use case.

How has it helped my organization?

We have multiple rules set up on SentinelOne Singularity Cloud Security for things that we want to monitor. We have set up something for restricted access for SSH, and then we have access to the EC2 instances. If any of the rules are broken or if there is a bad actor, we get notified quickly. It also helps with the audit and keeping the infrastructure clean.

SentinelOne Singularity Cloud Security includes proof of exploitability in its evidence-based reporting. This is quite important for us because we are a security-based company. We want to tag each and every alert correctly. We also need to provide RCA to the customers. SentinelOne Singularity Cloud Security forms a very good basic layer for things that are happening in the infrastructure. The reports that it gives are also nice. It gives us information about the impact and other things. It helps us.

Its setup is good. It also depends on how finely you want to set it up. It depends on the rules you set, the thresholds you set, and how quickly you act on things. We did not want SentinelOne Singularity Cloud Security to act on things, so we went for a basic setup without any auto-remediation. We act on the issues. It provides us with a basic layer of security.

Previously, we used to find issues from the AWS console and the AWS logs, but because we had multiple AWS accounts, finding out the issues was a bit of a pain point for us. We had to go inside 30 to 40 AWS accounts to find out the capabilities. We had to write our own automation scripts to find the full logs. We wanted a solution that gave us a centralized place to put all the issues that we were facing based on security concerns. With SentinelOne Singularity Cloud Security, we found a centralized solution. It was easy for us to get the data of 30 to 40 clusters in a single dashboard. It was pretty nice to have that. The UI seems a bit confusing initially, but once you start using it, it becomes more intuitive.

There is a team that is working on setting it up on ISE. So far, with just a vanilla setup, it is doing its job, and we are happy with it.

There are a few false positives, but we want them to be there. We do not want to miss out on something. We want everything to be monitored. It does not matter to us if it is a false positive. At the end of the day, the cost that we would pay by ignoring a true positive thinking it is a false positive would be much higher than going through false positives and marking them as false positives.

For every module and everything that we do on our AWS clusters, we evaluate the risk individually, and then SentinelOne Singularity Cloud Security forms an extra layer of security on top of the personal checks that we do. It is like a shield for us. It helps us a lot.

SentinelOne Singularity Cloud Security has reduced the mean time to detect issues by a lot. Earlier, it was a very manual process to detect errors. There was not a single place where we could look into all the alerts. They were all scattered. SentinelOne Singularity Cloud Security unified that. With SentinelOne Singularity Cloud Security, once the alert is detected, we can just look into it directly. We can go into a specific cluster, resolve the issues, and mark it as resolved. There is a 45% to 50% reduction in the mean time to detect.

Our mean time to remediate remains the same because we have manual remediation. There is no change in that. The main issue for us was to be able to detect issues, and SentinelOne Singularity Cloud Security solved that for us, but because remediation is taken care of by us manually, the mean time to remediate remains the same.

SentinelOne Singularity Cloud Security is continuously monitored by the customer success engineering team and the security team. These people contact the infrastructure team. The application team is not involved because we mostly monitor the infrastructure side. That is the AWS side. It helps us with better collaboration. When the time zones change, we do not have to give a lot of context or change information across different time zones to different people. They can go into the console, see the issue, and continue to work on it.

Earlier, if there was a security issue, it had to be handed over to people in different time zones. Because we are a global company, we have on-calls and other things. Earlier, it used to be a big process. We had to write down the whole documentation of what happened, where we were seeing the issue, and whether it was resolved or not. We had to provide the complete information on that single issue. Things are simpler now because people can just log into it and see what is in the pending state and which security vulnerabilities we are still facing. A person in a different time zone can just log into the SentinelOne Singularity Cloud Security console and start remediating the issue.

What is most valuable?

The multi-cloud support is valuable. They are expanding to different clouds. It is not restricted to only AWS. It allows us to have different clouds on one platform. The integration is quite easy. It took around 15 minutes for the whole stack to set up. It was very easy to set up. That was one of the best things.

The custom rules are also valuable. We can set up our own thresholds on the rules. We can have a granular setup for the rules. We can also scan for specific ports and specific AWS modules. The granularity of rules is good. 

What needs improvement?

In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier. Initially, I had problems finding a few things and creating the policies. It was a bit difficult for me, but after going through the documentation, it got easier.

I was checking the IaC checks that they have, and they can add something for auto-remediating IaC. They can integrate something that will help auto-remediate on IaC and make needed changes to the code. They can also integrate something like CoPilot.

Other than that, I do not have any input. They have covered quite a bit. They are doing a good job. The features are good for what we are using it for right now.

Buyer's Guide
SentinelOne Singularity Cloud Security
July 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,563 professionals have used our research since 2012.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 3 to 4 months.

What do I think about the stability of the solution?

Its stability is good. We do not have a high volume. It is doing well for the scale that we have. I would rate it a 9 out of 10 for stability.

What do I think about the scalability of the solution?

Its scalability is good. I would rate it an 8 out of 10 for scalability. It meets our requirements. SentinelOne Singularity Cloud Security does the very basic job of collecting the CloudWatch logs, keeping them in a centralized place, and looking for errors. We have scaled it across all of our AWS accounts, and it is doing well. I do not see any issues coming in the future as well.

SentinelOne Singularity Cloud Security is being used by our infrastructure team. There are 15 to 20 people who keep a check.

How are customer service and support?

Their support was good. I would rate them an 8 out of 10.

Which solution did I use previously and why did I switch?

We did not have anything like SentinelOne Singularity Cloud Security before.

How was the initial setup?

The initial setup was straightforward. It only took about 15 minutes.

We initially had issues handling the setup. We were doing it slightly wrong. We ran it multiple times which messed up the setup. We got SentinelOne Singularity Cloud Security folks on the call. SentinelOne Singularity Cloud Security people assisted us with it, and it was very quick once they were on the call.

We are on the cloud. We have different AWS clusters, and we have onboarded AWS clusters to it. There is a single dashboard for us. We have not integrated it with anything else. SentinelOne Singularity Cloud Security is a separate system running, and we have not integrated it with anything. Being a security company, we are directly adding third-party solutions to our stack. 

SentinelOne Singularity Cloud Security does not require any maintenance from our side. It was a one-time installation, and since then, we have not had any issues with it.

What other advice do I have?

Based on the things that we have tested, it does a pretty good job of alerting and reporting. If you have a highly scaled environment with 50 to 60 AWS clusters and you are looking for a tool that simplifies getting security logs, SentinelOne Singularity Cloud Security is the perfect solution. It does the job. I would recommend SentinelOne Singularity Cloud Security to others.

SentinelOne Singularity Cloud Security has an auto-remediation feature, but we are not using that because we have to give a lot of access to SentinelOne Singularity Cloud Security for that. We are not willing to do so. That is why we do not use the auto-remediation offered by SentinelOne Singularity Cloud Security. We just get the alerts, and then we act on them. We also do not use agentless vulnerability scanning, IaC scanning, and SentinelOne Singularity Cloud Security's Offensive Security Engine.

Overall, I would rate SentinelOne Singularity Cloud Security an 8 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Siddharth Pal - PeerSpot reviewer
Sr DevOps Engineer at a media company with 51-200 employees
Real User
Apr 30, 2024
Provides a unified dashboard, reduces detection times, and strengthens our security posture
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning."
  • "We can customize security policies but lack auditing capabilities."

What is our primary use case?

SentinelOne Singularity Cloud Security offers a variety of functionalities, including cloud configuration assessment and detailed misconfiguration reports. It automates vulnerability scanning, saving us time and effort. Additionally, SentinelOne Singularity Cloud Security allows us to filter compliance-related findings and provides consolidated reports for a comprehensive view.

Furthermore, SentinelOne Singularity Cloud Security can conduct customized posture management research for Cloud Posture Management initiatives. This eliminates the need for complex, independent research. Finally, SentinelOne Singularity Cloud Security helps us understand our readiness for specific security certifications.

How has it helped my organization?

One of the key features of SentinelOne Singularity Cloud Security that we utilize is its cloud-based configuration. This helps with our cloud security monitoring processes. This allows for infrastructure automation and broader implementation access. To mitigate this risk, we have multiple personnel actively monitoring activity to safeguard against vulnerabilities, employing vulnerability scanning techniques.

SentinelOne Singularity Cloud Security simplifies managing compliance. It gives us a clear compliance report, allowing us to easily identify areas for improvement and achieve full compliance. This makes it a valuable resource.

SentinelOne Singularity Cloud Security is easy to use. I would rate the ease of use 9 out of 10 compared to our previous tool which had good features but was not as intuitive as SentinelOne Singularity Cloud Security and had bugs.

SentinelOne Singularity Cloud Security's dashboard provides a single place for managing everything, including reporting and prioritization. Previously, we relied on Jira, which required submitting and closing tickets. This meant we were juggling both Jira and separate ticket management. Now, SentinelOne Singularity Cloud Security consolidates everything into a single dashboard, allowing us to see all issue priorities and address them directly. As a result, our resolution times have significantly improved, going from 9 days down to 3.

SentinelOne Singularity Cloud Security's proof of exploitability in evidence-based reporting is important. We can see all the evidence and assess it to see why the vulnerability has come up. We are also able to edit the policies and create custom policies.

Identifying preproduction issues in the IAC template or container configuration files is helpful. SentinelOne Singularity Cloud Security notifies us if the public rate defined is different which should not happen. Sometimes we encounter false positives but not many.

SentinelOne Singularity Cloud Security improved our security through the cloud configuration feature. We receive notifications if someone makes changes and our mitigation time has gone from up to 30 days down to nine.

SentinelOne Singularity Cloud Security generates some alerts that we categorize as false positives. These can occur, for instance, when someone uses a publicly available open-source tool and SentinelOne Singularity Cloud Security flags it. While SentinelOne Singularity Cloud Security's detection is valid in itself, we consider it a false positive because our development doesn't rely on that particular tool.

Our recent security assessment revealed a positive change in our security posture. We've moved from a medium to a high rating, thanks in part to SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security has reduced our mean time to detect by 40 percent.

It has reduced our mean time to remediate down to 9 days.

Using SentinelOne Singularity Cloud Security, our cloud security, application development, and AppSec teams have achieved a high level of collaboration. All work is automatically updated within SentinelOne Singularity Cloud Security, allowing each team to generate reports, review identified issues, and work towards resolving them.

Integrating AI with SentinelOne Singularity Cloud Security has strengthened our security posture.

What is most valuable?

It offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning.

What needs improvement?

We can customize security policies but lack auditing capabilities. Ideally, we should be able to review logs and track user access.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security 10 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security 10 out of 10. We are using multiple clouds and have integrated them with SentinelOne Singularity Cloud Security allowing us to easily scale.

How are customer service and support?

SentinelOne Singularity Cloud Security provides excellent technical support. In addition to monthly guidance, we also receive a comprehensive quarterly business review. We haven't needed to contact their support team outside of these scheduled interactions. We also have a customer support engineer readily available to assist us whenever we encounter any issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to SentinelOne Singularity Cloud Security because of the price and user-friendly functionality.

How was the initial setup?

The initial deployment was easy because it was cloud-based and handled by SentinelOne Singularity Cloud Security. The entire deployment process only took 1 day. We had a meeting beforehand, and the next day, they provided us with the steps to follow. We successfully integrated the system by following these instructions. 2 people from our organization were involved in the deployment.

What was our ROI?

SentinelOne Singularity Cloud Security has delivered a return on investment by enabling collaborating teams to save up to 50 percent of their time.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is fairly priced.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 9 out of 10.

10 people in our organization use SentinelOne Singularity Cloud Security.

I recommend SentinelOne Singularity Cloud Security to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
July 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,563 professionals have used our research since 2012.
Chris Greeson - PeerSpot reviewer
TechOps Manager at Nations Reliable Lending, LLC
Real User
Sep 11, 2023
Great automation and real-time detection with the ability to increase productivity
Pros and Cons
  • "It's helped free up staff time so that they can work on other projects."
  • "Some of the navigation and some aspects of the portal may be a little bit confusing."

What is our primary use case?

We were looking for an XDR solution that we could deploy to all of our computers since all of our users are mostly remote, and we previously had firewalls at branch locations. When workers went somewhere else, it wouldn't provide any protection. We wanted to make sure that they had protection no matter where they went. 

How has it helped my organization?

We were trying to cover as many security bases as possible, mostly around malware. A lot of people focus on antivirus, and most of the problems that businesses face are ransomware or malware. I wanted to make sure we had something that was competitive against that.

It's improved the organization in the sense that it's taken a lot off of our plate as far as having to track down trace vulnerabilities and remediate different threats against our end users, especially when they're in different locations all the time. The product gives us peace of mind no matter where our users are. They're always going to be protected if they have the endpoint installed on their computers.

What is most valuable?

The automation is great. Not having to focus on it is helpful. The portal itself is very easy to use. The amount of granularity that can be configured is really wonderful. There are a lot of things that it can do, however, since we're a small IT team, having it able to automate and remediate different flaws and things like that is very, very helpful.

The real-time detection and response capabilities are excellent. That's pretty much what sold us on it. We had that done in the demo, and we were shown how ransomware can be immediately stopped in real-time. That was huge.

Its automated remediation is useful for us. As a small IT team, that's something that we needed. We don't have time to be able to go in and track down and investigate every time there's a vulnerability. Being able to have it auto-remediate for us and being able to see what's going on is extremely helpful.

The historical data record provided by the product is good. We've seen a few vulnerabilities come through, and it has shown us everything we need to see. I have a somewhat limited experience with the small amount of vulnerabilities we've seen. That said, it seemed to show us everything that we needed to see. It was very good.

It has helped to reduce our organization's mean time to detect by four or five hours. It could be even more, depending on what the vulnerability is. It's at least several hours at this point. The same is true with our organization's mean time to remediate. 

It's helped free up staff time so that they can work on other projects. We're a very small IT team and most of us do everything and it's helped reduce our workload. On average it has likely saved two to three hours a day.

It's also positively affected productivity. Most security solutions can sometimes hold up files from being downloaded and things like that. So far, it's been great. It's been completely transparent to our end users as far as I know. And that those things that it has remediated have been done on the back end and it alerted us admins so as to not affect end users.

The interoperability with third-party solutions has been fine so far. 

What needs improvement?

Some of the navigation and some aspects of the portal may be a little bit confusing. That could honestly be just due to the fact that we're not used to it yet. 

We just have the cloud-based version. The complete version has some extra deep-dive stuff. There are some features that we don't have or that I would like to have in there, however, we just aren't able to afford that at this point.

For how long have I used the solution?

I've used the solution for probably two months at this point. We are fairly new to it.

What do I think about the stability of the solution?

The solution has been nothing but stable. 

What do I think about the scalability of the solution?

The product is deployed across our company and we have 450 users coast to coast. Most of our remote workers are based out of Houston.

It is scalable. As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need. 

We're in a high-turnover industry. It's easy to add or remove people, especially with NinjaOne.

How are customer service and support?

I have yet to use technical support. 

Which solution did I use previously and why did I switch?

We didn't use an XDR solution. We used SonicWall firewalls and we had a Check Point antivirus for a short time, however, Check Point was very intrusive, and it was difficult to work with.

With this product, everything is centralized. We don't have to go to more than one place to detect or figure out what's going on.

How was the initial setup?

I was involved in the deployment. It was straightforward. We actually used another platform called NinjaOne. The process was very smooth.

We beta-tested the solution with about ten to 15 of our users and made sure it wasn't going to interfere with anything before we pushed it out completely. After testing for a week we pushed it out to the rest of the company.

We had three staff members who managed the deployment. 

It does not require any maintenance. 

What about the implementation team?

We did not use any third parties. We simply used NinjaOne to help with the deployment. 

What was our ROI?

We have witnessed an ROI. So far, we've saved tons of time having to remediate and detect - things of that nature.

What's my experience with pricing, setup cost, and licensing?

The pricing was competitive. The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne. They were similarly priced. SentinelOne seems like it's more mature. It was close enough to where it was worth it to go with the SentinelOne.

Which other solutions did I evaluate?

We also evaluated WatchGuard and a few other options. With this product and WatchGuard, there were not a lot of differences. That said, we did not use both in our production environment. This product seemed to be easier to navigate and was a little more user-friendly as far as finding remediation options, and vulnerabilities. We also had an easy experience with the licensing. WatchGuard's licensing seemed unnecessarily complicated. 

What other advice do I have?

We haven't had to look into the forensic side yet. I did again see that in the demo, yet we haven't in the real world had to do that. Hopefully, we won't have to for a very long time. Therefore, I don't have much experience with that yet.

I'd ask someone who doesn't think that they need a workload protection platform if they have a continuous security monitoring solution in place if whatever they have detects and remediates in real-time. I'd be surprised if there was something else out there that can do what this solution does for cheaper. 

It supports our ability to innovate. We don't have to worry about security aspects. We really get a chance to focus on other things. That's nice for a small department like ours. 

I'd rate the solution nine out of ten. It's been a great fit for our company. There are other solutions out there. This solution, however, is hard to beat.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2406828 - PeerSpot reviewer
DevOps Engineer at a computer software company with 51-200 employees
Real User
Jun 11, 2024
Gives us better visibility into our resources and enables faster resolution
Pros and Cons
  • "Our organization is growing steadily, so our infrastructure is expanding, and we're managing more technical resources. Singularity Cloud Security helps us track our resources so that we don't get lost in the overwhelming volume of things and ensures we follow best practices. The solution gives us better visibility into our resources and enables faster resolution."
  • "I would like to see the map feature improve. It's good, but it isn't fully developed. It lets us use custom resources and policies but does not allow us to perform some actions. I would also like more custom integration and runtime security for Kubernetes."

What is our primary use case?

We use Singularity Cloud Security to monitor our infrastructure and ensure it meets all security and compliance standards. The solution helps us maintain and strengthen our security posture. Singularity covers our AWS environment, Kubernetes clusters, and some of our GitHub repositories.

How has it helped my organization?

Our organization is growing steadily, so our infrastructure is expanding, and we're managing more technical resources. Singularity Cloud Security helps us track our resources so that we don't get lost in the overwhelming volume of things and ensures we follow best practices. The solution gives us better visibility into our resources and enables faster resolution. 

Another advantage of Singularity is compliance. I work in the payments industry, where regulations are strict.  Maintaining everything and ensuring all the resources meet compliance standards is challenging, but Singularity Cloud Security enables us to do that while saving a lot of time. 

Singularity has helped us reduce false positives, but it has also introduced some. Still, it's significantly less than many of the other tools we use. If we deal with fewer false positives, the technicians have more bandwidth to work on real issues. We don't need to spend time on the analysis and can focus on fixing the vulnerabilities and ensuring compliance. 

The solution has improved our security posture considerably. In the finance industry, we can't function if we aren't compliant. The better our security posture is, the more compliant we are. By reducing vulnerabilities, we have eliminated risk factors in our systems.

Our remediation time is shorter. It's easier to identify vulnerabilities. We don't need to do much analysis before fixing vulnerabilities. About 90 percent of the time, we can identify the correct problem instantly and begin remedying the finding. It has saved a lot of time. It takes us only one or two days to remedy critical issues, whereas it previously took two weeks. Our mean detection time has dropped from about a week to one or two days.

The solution has given us a lot of insight into cloud security. It shows us some best practices that many people in the company do not know. Singularity finds those weak spots and educates us on the latest best practices to follow. The next time we deploy changes to our infrastructure, we change our policies and designs based on the recommendations. 

What is most valuable?

Singularity Cloud Security's UI is clean, simple, and easy to use. When I started using it, I found it easy to learn what things are. Everything is explained in detail. It's always up to date with the latest technologies, such as AWS Kubernetes. They keep on top of trends with new features and updates.

The solution has a mapping feature that allows me to write my own queries and better understand my resources. It also offers some help with security controls on their end, suggesting best practices that you can use to write custom queries or standards. We have the flexibility to customize our infrastructure based on our needs. 

Singularity's evidence-based reporting rates my alerts so I can see which ones to prioritize and identify the critical vulnerabilities. It provides a highly detailed description of each vulnerability and the resolution steps. I can triage all the findings from one place and apply different filters based on my preferences.

The offensive security engine is another major feature. We use it for our infrastructure and machines to see if we have an exposure or liability. It takes some time, but the vulnerability reports are highly accurate. It saves us some time because we don't need to verify all the vulnerabilities. We just have to go fix them.

What needs improvement?

The detection time could be better. It takes a long time to scan. I'm not sure how long other tools take for the same amount of scanning, so I cannot compare it with other tools, but it takes us half a day to a full day to complete the scan. I want to get the reports faster so we can start fixing the problems. 

The proof of exploitability is another area for improvement. While I have all the information to troubleshoot the problem, it isn't detailed enough for an administrator. It has sufficient information for a general user, but an administrator would like to know all the ins and outs of the vulnerabilities that have been reported. 

I would like to see the map feature improve. It's good, but it isn't fully developed. It lets us use custom resources and policies but does not allow us to perform some actions. I would also like more custom integration and runtime security for Kubernetes.

For how long have I used the solution?

We have used Singularity Cloud Security for about eight months. 

What do I think about the stability of the solution?

I haven't seen any major stability problems. There are some minor issues but they are rare. Overall, it has been a smooth experience.

What do I think about the scalability of the solution?

Singularity is scalable. It has one UI that can be integrated easily with multiple backends, so we have all the data in one place and we can do whatever we want with it. 

How are customer service and support?

I rate SentinelOne support eight out of 10. Their support team is proactive. It has been a while since I connected with them. They helped me with all my questions quickly. It was an excellent experience. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked on other infrastructure-as-code tools and other tools for various functions that Singularity performs, such an AWS Inspector, but now we use Singularity for most of it. 

How was the initial setup?

The initial setup is not a very complex process. Because of the large number of resources, we have so many places where we need to integrate the solution repeatedly. It's easy to set up new places or add integrations. The initial setup took two to four weeks. That was how long it took to go back and forth and cover everything. 

We did a PoC first, which wasn't very hard. Our deployment team consisted of three or four people. The vendor team was very helpful when they deployed everything on our infrastructure. They helped us set up all the necessary permissions. 

What was our ROI?

The return on investment has been good. Singularity offers a lot of flexibility to focus on different aspects because it gives us a lot of information and helps us maintain the observability of all our resources. That is something that we value because of the sheer volume of resources we have. We couldn't do that manually or using some other tools. 

What other advice do I have?

I rate SentinelOne Singularity seven out of 10. It's a solid product and I recommend checking it out. It has some excellent features, observability, metrics, etc. It's very cool.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PRATHAMESH SHASHIKANT MOHITE - PeerSpot reviewer
Cloud Engineer at a construction company with 5,001-10,000 employees
Real User
Jun 4, 2024
Provides automated security responses, is effective for threat management, and saves us costs
Pros and Cons
  • "The most valuable aspect of Singularity Cloud Security is its unified dashboard."
  • "A vulnerability alert would appear, and we'd fix it, but then the same alert would return the next day."

What is our primary use case?

To address our client's infrastructure vulnerabilities, we implemented Singularity Cloud Security by SentinelOne. This security solution effectively identifies and resolves security issues, streamlining the process of ensuring our clients' infrastructure remains secure.

For the past year and a half, we've been managing AWS infrastructure for a client, originally using basic AWS security tools. While these provided a workable solution, Singularity Cloud Security offered a significant advantage. It prioritizes vulnerabilities by severity, high, medium, or low, allowing us to focus on the most critical issues first. This centralized tool gathers information and displays all details on a single dashboard, significantly reducing manual work. The dashboard helps us identify problems, understand their meaning and potential impact, and follow clear resolution steps. This streamlined process enables us to address security concerns quickly and effectively, ultimately enhancing our client's infrastructure security.

How has it helped my organization?

Singularity Cloud Security was convenient and effective for threat management. In the past, we relied on daily information gathering and alerts, requiring us to manually address the findings. Now, Singularity Cloud Security provides continuous threat detection and simplifies our work, significantly improving our security posture.

The automated security responses have significantly improved our overall security posture.

Singularity Cloud Security is easy to use as it gives us the proper step-by-step methods to solve that vulnerability.

I would rate the evidence-based reporting for helping prioritize and solve important cloud security issues nine out of ten.

It is helpful that Singularity Cloud Security includes proof of exploitability in the evidence-based reporting. Although it isn't perfect, it gives us the right solution to mitigate vulnerability.

Our infrastructure configuration is defined using an Infrastructure as Code template. This template allows us to scan our entire infrastructure for potential issues, including pre-production problems within templates or container configuration files. Previously, we stored infrastructure details in a format that required manual data retrieval via CSV files. Now, with IaC, we have a centralized control system that manages multiple accounts and provides vulnerability listings based on severity for each account.

Our previous default AWS security tool wasn't sufficient, so we adopted Singularity Cloud Security based on a client recommendation. It's been a huge improvement. Whereas our old tool took three months to gather data, Singularity Cloud Security provides a daily updated dashboard with vulnerability information. This allows us to prioritize and address security risks based on criticality, saving us significant time and effort compared to the past.

Singularity Cloud Security has helped reduce the number of false positives by 70 percent.

Singularity Cloud Security streamlines manual work by providing insightful information on security vulnerabilities. It not only identifies issues we might miss but also offers in-depth analysis, including potential future costs and the severity of the threat. Additionally, it presents basic details tailored for users with less security expertise, empowering them to understand and address vulnerabilities effectively.

Singularity Cloud Security has improved our risk posture by 80 percent and has reduced our mean time to detection by 85 percent.

Singularity Cloud Security has reduced our mean time to remediation by 70 percent.

It has streamlined collaboration between our cloud security, application developers, and AppSec teams. This tool automates manual tasks, reducing our team size from ten to five. It provides us with the information we need to effectively identify and address vulnerabilities, making our cloud environment more secure.

It has been a huge time-saver for our engineering team, saving them weeks of work.

We have saved around 70 percent of our overall time with Singularity Cloud Security. 

Singularity Cloud Security has positively impacted our operational costs. The time saved by reducing manual work and resource requirements translates directly into cost savings.

Singularity Cloud Security's AI empowers us with improved security solutions. When faced with uncertainty, the tool can quickly provide insights to help us gain a clear understanding of the situation. 

What is most valuable?

The most valuable aspect of Singularity Cloud Security is its unified dashboard. This reduces manual work by centralizing all security information, allowing us to see vulnerabilities categorized by severity, low, medium, high, and critical. This clear prioritization streamlines the process of understanding, addressing, and resolving security issues, making threat mitigation significantly more efficient.

What needs improvement?

A recurring issue caused frustration: a vulnerability alert would appear, and we'd fix it, but then the same alert would return the next day. We reported this to both our internal team and SentinelOne for investigation and resolution. This needs improvement to prevent these repetitive alerts.

In a future update, it would be beneficial to have both an AI chat function and a more modern user interface.

For how long have I used the solution?

I have been using Singularity Cloud Security by SentinelOne for eight months.

What do I think about the stability of the solution?

I would rate Singularity Cloud Security's stability nine out of ten.

What do I think about the scalability of the solution?

I would rate Singularity Cloud Security's scalability eight out of ten.

Which solution did I use previously and why did I switch?

In AWS, we previously relied on Amazon Inspector, a built-in service that automatically scans for vulnerabilities including VDF findings, a type of assessment finding in our resources. This not only provided a default security solution but also integrated with AWS Security Hub, allowing us to centrally address critical security issues. We migrated to Singularity Cloud Security by SentinelOne because our prior tools were labor-intensive and lacked a unified dashboard. Previously, identifying which accounts had vulnerabilities required manually checking each one. Now, Singularity offers a single pane of glass for all our accounts, displaying both account details and any security findings. This significantly reduces manual work and simplifies our security posture.

How was the initial setup?

The deployment took weeks and involved ten people.

What's my experience with pricing, setup cost, and licensing?

Singularity Cloud Security by SentinelOne is cost-efficient.

What other advice do I have?

I would rate Singularity Cloud Security by SentinelOne nine out of ten.

Singularity Cloud Security is deployed in multiple departments and we have five users.

Singularity Cloud Security occasionally requires scheduled downtime for maintenance, which allows our technicians to identify and address any potential problems.

I recommend Singularity Cloud Security. It's streamlined our operations by reducing manual work and simplifying problem-solving. The user interface is intuitive, allowing even new hires to become proficient after just a few weeks of training.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Ritesh P. - PeerSpot reviewer
Senior Manager at ICICI Lombard
Real User
Jun 2, 2024
It's more scalable and flexible than our previous solution because we don't need to install any agents
Pros and Cons
  • "SentinelOne Singularity Cloud Security provides email alerts and ranks issues based on severity, such as high, critical, etc., that help us prioritize issues."
  • "The reporting works well, but sometimes the severity classifications are inaccurate. Sometimes, it flags an issue as high-impact, but it should be a lower severity."

What is our primary use case?

We use SentinelOne Singularity Cloud Security for cloud security posture management. It's used for AWS use cases to prevent leaked credentials and unauthorized access to our S3 buckets. 

How has it helped my organization?

Before SentinelOne Singularity Cloud Security, we couldn't identify all of the hidden vulnerabilities on the endpoints. A manual approach was insufficient because we weren't getting everything. We were catching about 40 percent of the issues, and now it's up to almost 99 percent. 

What is most valuable?

SentinelOne Singularity Cloud Security provides email alerts and ranks issues based on severity, such as high, critical, etc., that help us prioritize issues. SentinelOne Singularity Cloud Security's vulnerability scanning works well. 

What needs improvement?

The reporting works well, but sometimes the severity classifications are inaccurate. Sometimes, it flags an issue as high-impact, but it should be a lower severity. For example, it might highlight an exposed AWS encryption key, a critical compliance issue, but it isn't tagged as a high-risk problem. That only happens about 10 percent of the time. It shows a true positive 80-90 percent of the time. 

For how long have I used the solution?

I have used SentinelOne Singularity Cloud Security for six months.

What do I think about the stability of the solution?

We haven't had any problems with SentinelOne Singularity Cloud Security's stability. 

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is more scalable than Qualys. 

How are customer service and support?

I rate SentinelOne Singularity Cloud Security support eight out of 10. They are very knowledgeable and supportive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Qualys but switched to SentinelOne Singularity Cloud Security because it's easier to use. It's also more scalable and flexible. We don't need to install an agent. 

How was the initial setup?

SentinelOne Singularity Cloud Security is a hybrid deployment. The initial setup was easy. We had a consultant. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is priced in the middle. It's better than Qualys. 

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 10 out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Nayan More - PeerSpot reviewer
Senior Cloud Engineer at Applied Cloud Computing
Real User
Top 5
Jun 2, 2024
Cost-effective, identifies vulnerabilities in the infrastructure, and saves time
Pros and Cons
  • "The tool identifies issues quickly."
  • "When we request any changes, they must be reflected in the next update."

What is our primary use case?

We are using the solution to identify the security vulnerabilities in our AWS infrastructure. Whenever we create a new infrastructure in AWS, if there is a vulnerability, an issue is created in the SentinelOne Singularity Cloud Security console. There are different severities, such as critical, medium, and high. The product also provides solutions to resolve the issues. SentinelOne Singularity Cloud Security provides a solution document for AWS. It helps us resolve issues. We have seven to eight AWS accounts. It is all in SentinelOne Singularity Cloud Security. SentinelOne Singularity Cloud Security identifies the issues with all the accounts.

How has it helped my organization?

Our company has very strict compliance requirements for security. SentinelOne Singularity Cloud Security has helped us resolve vulnerabilities and issues using best practices. It helps us resolve the security vulnerabilities of the AWS cloud infrastructure. The compliance monitoring capabilities are helpful. The tool identifies issues quickly. It gives us the root cause of the security issues rapidly.

The evidence given by the product helps us resolve the issues. It provides a step-by-step guide to resolve issues. It helps us a lot. SentinelOne Singularity Cloud Security provides us with a lot of information. It provides us with a document of AWS. We use AWS CloudFormation. If there is an issue with AWS CloudFormation or if the code is rapidly changing, SentinelOne Singularity Cloud Security will identify the issue.

The number of false positives depends on the requirements of the clients. If the client needs something for their application and it shows as an issue in SentinelOne Singularity Cloud Security, we must contact SentinelOne Singularity Cloud Security and close the issue as an exception. The tool has reduced the false positives by 10%.

The solution helps us maintain our risk posture. We use a web firewall in AWS. If we do not have a firewall in any of the resources, the SentinelOne Singularity Cloud Security console will identify it as an issue. The tool has helped reduce the mean time to detect. We check the SentinelOne Singularity Cloud Security dashboard daily. We have a checklist. We can identify how many issues are open and how many issues are closed. It helps us reduce the time to identify the issues and open vulnerabilities. SentinelOne Singularity Cloud Security has helped us reduce our workload and time by 50% to 60%.

SentinelOne Singularity Cloud Security helps reduce our mean time to remediate by 70% to 80%. The product reduces workload and time. It is very important in every organization to reduce time and find vulnerabilities. SentinelOne Singularity Cloud Security also provides us with solutions to the issues. Every organization must have a tool like SentinelOne Singularity Cloud Security. I will recommend the product to others.

What is most valuable?

The SentinelOne Singularity Cloud Security team identifies issues when we create the infrastructure. Within two to three hours, they create an issue in the SentinelOne Singularity Cloud Security console. It helps us resolve the vulnerabilities during the creation of the infrastructure. SentinelOne Singularity Cloud Security provides us with documents on how to resolve issues with the infrastructure. It saves our time in identifying issues. Integration with our cloud environment was straightforward.

What needs improvement?

Based on our application requirements, we discussed some improvement points with the SentinelOne Singularity Cloud Security team. However, after the new updates, what we asked for was not implemented. The exceptions we requested from the SentinelOne Singularity Cloud Security team were not included in the console. When we request any changes, they must be reflected in the next update.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The product is stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

We have 12 users, including internal users and clients. I rate the scalability a nine out of ten.

How was the initial setup?

The solution is deployed on the cloud. The deployment takes a few days. Our cloud team and the SentinelOne Singularity Cloud Security team were involved in the deployment process. We need two to three people for the deployment. The tool does not require any maintenance.

What about the implementation team?

I am satisfied with the technical support.

What was our ROI?

We save a lot of time identifying vulnerabilities. The product gives us the issue and the solution. It reduces our time and workload.

What's my experience with pricing, setup cost, and licensing?

The tool is cost-effective.

What other advice do I have?

The product is easy to use. My colleague provided me with a KT of the tool. I could learn to use it in two to three days. I understood how to check and resolve issues and segregate them into different severities. The ease of use is very helpful.

Overall, I rate the tool a ten out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Security Architect at a tech vendor with 10,001+ employees
MSP
Top 10
Apr 30, 2024
Our compliance score went up from 70 percent to more than 95 percent
Pros and Cons
  • "SentinelOne Singularity Cloud Security released a new security graph tool that helps us identify the root issue. Other tools give you a pass/fail type of profile on all misconfigurations, and those will run into the thousands. SentinelOne Singularity Cloud Security's graphing algorithm connects various components together and tries to identify what is severe and what is not. It can correlate various vulnerabilities and datasets to test them on the back end to pinpoint the real issue."
  • "I want SentinelOne Singularity Cloud Security to integrate additional third-party resources. For example, SentinelOne Singularity Cloud Security is compatible with Azure and AWS, but Azure AD isn't integrated with AWS. If SentinelOne Singularity Cloud Security had that ability, it would enrich the data because how users interact with our AWS environment is crucial. All the identity-related features require improvement."

What is our primary use case?

We use SentinelOne Singularity Cloud Security as a cloud security posture management tool. SentinelOne Singularity Cloud Security is integrated with our GCP, Azure, and AWS accounts. It will identify all the misconfigurations and security issues on all these cloud platforms and alert us. In addition to the CSPM capabilities, SentinelOne Singularity Cloud Security has several other features like vulnerability management, container security, Kubernetes security posture management, and secret scanning

All of these features are bundled inside SentinelOne Singularity Cloud Security. It combines all the telemetry from the cloud, containers, and the Kubernetes platform. The vulnerability scanners are connected to the registries and give us a holistic picture of what else is vulnerable versus all the dummy data others would give.

How has it helped my organization?

Before SentinelOne Singularity Cloud Security, we didn't have visibility into the security aspects of our cloud environment. SentinelOne Singularity Cloud Security allows us to see all the misconfigurations and security vulnerabilities. Certain native tools from AWS are quite expensive and not as reliable, but SentinelOne Singularity Cloud Security fixes that issue. Also, for highly regulated companies, having a cloud security posture management tool is a hard requirement.

Regarding risk posture, there are two kinds of risk: perceived and actual. SentinelOne Singularity Cloud Security has helped us reduce the actual risk. Our compliance score went up from 70 percent to more than 95 percent now.

We realized SentinelOne Singularity Cloud Security's benefits maybe 1 or 2 months after the deployment. We integrated the regional module, and the extra features were there. About 6 months in, we really scaled it up. 

SentinelOne Singularity Cloud Security has helped reduce the number of false positives we deal with. They've been highly proactive. We have a Slack channel with their support team. We tell them the false positive you're seeing, and they get on a call with you in 30 minutes to solve that issue. 

The detection time is immediate. It finds vulnerabilities almost instantly, so the detection time has decreased considerably. In terms of remediation, it depends on how we are doing it. The remediation time has gone down, but not to the extent that we need it to. 

SentinelOne Singularity Cloud Security has improved cooperation between the DevOps and security teams by helping identify critical issues that must be prioritized instead of just going through and fixing each one. 

What is most valuable?

SentinelOne Singularity Cloud Security released a new security graph tool that helps us identify the root issue. Other tools give you a pass/fail type of profile on all misconfigurations, and those will run into the thousands. SentinelOne Singularity Cloud Security's graphing algorithm connects various components together and tries to identify what is severe and what is not. It can correlate various vulnerabilities and datasets to test them on the back end to pinpoint the real issue.  

For example, let's say you have a vulnerability in a public instance of AWS EC2, and there's a relationship between that instance and the Kubernetes platform. From there, Kubernetes is connected to a container with a misconfiguration or vulnerability. That attack path is the root cause of the issue in your environment. It doesn't simply tell you whether something is public. That is a feature AWS provides natively. Native AWS tools provide us binary results about whether the instance is open, but SentinelOne Singularity Cloud Security can break down the data to identify the core issues. 

SentinelOne Singularity Cloud Security is one of the easiest platforms to use. It's super intuitive. I have used CSPM tools in the past like CrowdStrike. This is much easier. With one click, you can deploy it in an hour. It automatically picks up a lot of the telemetry on its own. You don't need extra configuration steps because the scripts are all there. We can launch the cloud automation templates, and SentinelOne Singularity Cloud Security just directly deploys.

Agentless scanning is convenient for us. It will automatically copy the registry details from AWS, Azure, or GCP without any additional configuration before. If you have registries saved outside of your cloud environment, you can input the client key and secret file, and SentinelOne Singularity Cloud Security will integrate and scan it automatically. You don't need to deploy the agent because it does it on the back end. The best part is that they take this element and bring the cloud security posture management along with it. It will integrate the vulnerability scan into the containers, Kubernetes platform, and the entire cloud platform.

The offensive security engine isn't SentinelOne Singularity Cloud Security's standout feature, but it's an add-on that gives you insight into vulnerabilities in your cloud environment and how attackers can exploit them. 

We have integrated SentinelOne Singularity Cloud Security's infrastructure-as-code features into our GitHub platform, enabling us to scan all the TerraForm and Kubernetes YAML code for vulnerabilities. That is a nice feature that allows you to detect issues in your code before it is deployed. It's inside the pipeline. It will scan the code and block the deployment if it doesn't meet preset criteria.

What needs improvement?

I want SentinelOne Singularity Cloud Security to integrate additional third-party resources. For example, SentinelOne Singularity Cloud Security is compatible with Azure and AWS, but Azure AD isn't integrated with AWS. If SentinelOne Singularity Cloud Security had that ability, it would enrich the data because how users interact with our AWS environment is crucial. All the identity-related features require improvement.

For how long have I used the solution?

I have used SentinelOne Singularity Cloud Security for a year.

What do I think about the stability of the solution?

I have not experienced any instability, yet. SentinelOne Singularity Cloud Security is pretty solid. 

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is scalable if you have the licenses. 

How are customer service and support?

I rate SentinelOne Singularity Cloud Security support 8 out of 10. From the deployment until December of last year, SentinelOne Singularity Cloud Security's support was stellar and proactive. The support hasn't been as good since SentinelOne Singularity Cloud Security was acquired by another company. It's similar to what I've seen with other acquisitions. When it was a startup, you got more personalized support. You could even get the CTO to get on the call with you, which was nice. They have room to improve, but maybe they are undergoing a transition period after the acquisition. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a different solution, but the correlation wasn't as good, and it was expensive. 

How was the initial setup?

Deploying SentinelOne Singularity Cloud Security is effortless because it's a cloud-based platform. It's pretty intuitive, and we had lots of support from SentinelOne Singularity Cloud Security. If we had issues, we just got them on a call, and they fixed them. SentinelOne Singularity Cloud Security requires no maintenance on our end after deployment. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is cost-effective for the amount of infrastructure we have. It's reasonable for what they offer compared to our previous solution. It's at least 25 percent to 30 percent less. 

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 9 out of 10. I recommend that new users onboard as many features as possible. Don't just stick to the cloud security part. Integrate the cloud security with your containers and GitHub or Bitbucket repositories. Perform all the integrations whether you need them or not, and it will take care of everything on the back end for you.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Sathvik Kallepalli - PeerSpot reviewer
Cyber Defence Analyst at a media company with 51-200 employees
Real User
Apr 30, 2024
Provides visibility, saves time, and automatically maps networks
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers an intuitive user interface that lets us navigate quickly and easily."
  • "Customized queries should be made easier to improve SentinelOne Singularity Cloud Security."

What is our primary use case?

We use SentinelOne Singularity Cloud Security to identify cloud security misconfigurations, ensuring compliance with Cloud Security Posture Management and Cloud Workload Protection Platform best practices, as well as relevant regulations in India. We also integrate SentinelOne Singularity Cloud Security with our GitHub repositories that store our hard-coded secrets.

How has it helped my organization?

We renewed our contract with SentinelOne Singularity Cloud Security for another year because it's extremely easy to use. The user-friendly UI, along with its integration with Jira and the ability to consume alerts through Slack, make it a valuable tool for our team.

Evidence-based reporting facilitates addressing complaints related to mandatory controls. SentinelOne Singularity Cloud Security offers an option for high-alert items to be kept publicly available if we're confident we have appropriate controls implemented.

SentinelOne Singularity Cloud Security's agentless vulnerability scanning has identified a significant number of vulnerabilities.

SentinelOne Singularity Cloud Security's evidence-based reporting, particularly its proof of exploitability, is highly valuable. For example, their recommendations significantly reduce investigation time and allow us to easily research vulnerabilities using tags. This targeted approach helps stakeholders prioritize and address critical vulnerabilities efficiently through the dashboard.

We utilize the offensive security engine, but fortunately, it doesn't detect many vulnerabilities. It primarily identifies publicly known patch versions and the exposure of the SMTP service. On the other hand, I would rate the ASM functionality an eight out of ten.

IaC scanning has been effective in identifying code-level issues whenever infrastructure as code is scanned.

SentinelOne Singularity Cloud Security automatically populates and maps our network, identifying any misconfigurations within the first two hours of deployment.

It has reduced false positives by around 90 percent.

Our mean time to detection has been improved, especially for critical areas. Our mean time to remediation has been improved as well.

SentinelOne Singularity Cloud Security has improved our risk posture by providing visibility into our cloud infrastructure.

SentinelOne Singularity Cloud Security improved the collaboration between the cloud security application developers and the app security team.

It helped our developers save time.

What is most valuable?

SentinelOne Singularity Cloud Security offers an intuitive user interface that lets us navigate quickly and easily. Additionally, its identification feature allows us to customize rules and configurations in the cloud.

IaS scanning identifies misconfigured code within GitHub repositories. This represents a "shift left" approach to security.

What needs improvement?

Customized queries should be made easier to improve SentinelOne Singularity Cloud Security. 

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for one and a half years.

What do I think about the stability of the solution?

While SentinelOne Singularity Cloud Security is stable for around 90 percent of the time, there are occasional glitches in the UI. However, as a security tool, our primary focus is on the results it delivers, rather than the aesthetics of the dashboards themselves.

What do I think about the scalability of the solution?

Scaling SentinelOne Singularity Cloud Security is easy. We recently integrated with AWS and it went well.

How are customer service and support?

We regularly contact the technical support team about some UI glitches. We provide them with feedback on these glitches regularly. Additionally, we would like to see some new features added to Jira when creating tickets. We've also been in touch with the technical support team about this.

The technical support team's responses are good and have been improving.

We've noticed a decline in their response times lately. This could be due to the recent acquisition of SentinelOne Singularity Cloud Security by SentinelOne. Previously, their response times were much faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial deployment was straightforward.

Deploying SentinelOne Singularity Cloud Security is a quick process that involves creating a dedicated service account, granting the necessary roles to the service account, and attaching the service account to SentinelOne Singularity Cloud Security.

The total deployment time took around 15 minutes.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

The features included in SentinelOne Singularity Cloud Security justify its price point. The agent-level monitoring for Kubernetes clusters is particularly valuable and could support a modest price increase.

Which other solutions did I evaluate?

Our evaluation of Prisma Cloud and Trend Micro on an open-source platform for identifying misconfigurations yielded a high number of false positives, limiting its effectiveness. We chose SentinelOne Singularity Cloud Security based on the price and the ease of use.

The setup and cleanup need to be done first to get things organized. This makes SentinelOne Singularity Cloud Security a much easier option than the other products we evaluated, which were all very complex. So, we won't be jumping straight to CWP. Instead, we'll focus on securing our perimeter. We believe SentinelOne Singularity Cloud Security can solve this issue, and the support we received during the proof of concept was also very positive. Considering all these factors, we decided to go with SentinelOne Singularity Cloud Security. 

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security nine out of ten.

SentinelOne Singularity Cloud Security does not require maintenance.

It is easy to use, but it works best when you have established organizational practices in place. If you feel this is critical, don't hesitate to address it directly. Integrating SentinelOne Singularity Cloud Security is straightforward, so there's no need to worry about that. It's a ready-made solution that can be integrated with just a click. You can then address the specific issues you find most important. Ideally, integrate all your relevant sources during onboarding, such as GitHub or any cloud accounts you use. This ensures you capture everything from the start and get the best possible results.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Tilak Lodha - PeerSpot reviewer
Engineer at a transportation company with 1-10 employees
Real User
Apr 30, 2024
Great support, works well with AWS, and offers good vulnerability scanning
Pros and Cons
  • "The agentless vulnerability scanning is great."
  • "I'd like to see better onboarding documentation."

What is our primary use case?

We have AWS for most of our infrastructure, however, we don't have a dedicated security team. There are a lot of potential vulnerabilities which we are concerned about. We use SentinelOne Singularity Cloud Security for security. For example, if there are open ports or incorrect configurations, we would get alerted and could fix them.

What is most valuable?

They have dedicated cloud-based configurations, which are quite helpful. 

The product works well with AWS. It can help us manage AWS security. If there are any groups or details that are incorrect or unsafe, or even misconfigured, it helps protect us. 

The product offers ISE scanning, which basically scans all activities for issues. 

We can pick up on pre-production issues. It's very helpful. They've helped us by providing a lot of CI/CD tools. Everything gets scanned so that we can get a sign-off before a deployment.

The ease of use is very good. I'd rate the ease of use 8 out of 10. They have nice UI and templates and the docmentation is very helpful. It's very thorough. 

They also have a good support system for users. If something is not working, they have a good SLA, and within a day or so, they will reach out and help you with whatever you need. 

The agentless vulnerability scanning is great.

If a protocol is not being properly followed, we'll be alerted. This helps us react faster to any production issues. 

We do use the offensive security engine. It's good for verifying exploit paths and prioritizing items. We have recently started using this. It allows us to see which endpoints, for example, are publically accessible, or what code repositories have vulnerabilities in terms of libraries we are using that may be outdated. For example, if we've noted our NGINX server is very publically exposed we can change things. 

The benefits of the product were felt almost immediately as it allowed us to handle issues in the pre-production phase. We didn't have to make anything live before finding issues. Within an hour, we'd begin to see issues, and within 4 to 6 hours, we'd have a full survey of security vulnerabilities. We also get regular notifications when the system sees something is off. Based on the information we receive, we're able to react and fix things very quickly.

We're able to see both high and low-priority issues so that we can accurately prioritize what to do first. That helps us manage bandwidth in terms of resources. 

SentinelOne Singularity Cloud Security has helped us reduce the amount of false positives we see. We've reduced false positives by around one-third. 

Our mean time to detect has been reduced, as well as our mean time to respond. We used to rely on a third-party provider to find issues, and now we can do it in-house. This means we no longer have to sync our AWS information on a daily basis. Now, we have a direct integration with SentinelOne Singularity Cloud Security. We used to have a delay of 36 to 48 hours before we would recognize if there were any vulnerabilities. On top of that, there was a reaction time delay of 4 to 6 hours, meaning issues wouldn't be dealt with until maybe 50 or so hours after the vulnerability was detected. We've reduced all of this down to maybe 8 to 10 hours.

The collaboration between cloud security, application developers, and AppSec teams has been better. It's mostly been positive for us. 

What needs improvement?

They could improve on their UI.  Sometimes it's not clear where to look when seeking information. Support often can direct us by giving us the correct link to what we are looking for. 

I'd like to see better onboarding documentation. If we want to be able to integrate something new, such as new assets, it can be difficult. 

For how long have I used the solution?

I've used the solution for more than 2 years now. We started using it around December 2021 or January 2022. 

What do I think about the stability of the solution?

I haven't faced any lagging or crashing. 

What do I think about the scalability of the solution?

For our use case, it has been scalable. 

How are customer service and support?

The support they provide is good. They give you very detailed information and documentation which they have created internally. They are very informative. They've even shared their own internal documentation in terms of AWS issues or questions. 

They are quick to respond, You can rely on them. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use a different solution, however, it didn't offer direct AWS integration. Due to this, we had to wait up to 48 hours for information on vulnerability issues. We were already having security issues in that timeframe, so we needed something that could help us detect faster. 

How was the initial setup?

The initial deployment was easy. However, having more initial onboarding documentation would have been better. However, we've created some internal docs that have helped us with our use case. How long it takes to deploy depends on the use case, however, we were able to have it up in 12 to 14 hours. We had 2 people working on the deployment. 

What about the implementation team?

SentinelOne Singularity Cloud Security did offer some assistance with the setup.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing. However, my understanding is that it is very economical. 

Which other solutions did I evaluate?

We did explore Crowd Strike at some point. Crowd Strike was a very big platform and we were not sure how much support we'd get. We wanted to make sure we had priority support.

What other advice do I have?

I'd rate the solution 9 out of 10. The usability is very good. Both their new and mature products are good in terms of their overall usability.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.