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Network security engineer at a computer software company with 5,001-10,000 employees
Real User
Top 20
May 3, 2025
Audit and compliance monitoring strengthen security posture
Pros and Cons
  • "The solution saves 40% of my time."

    What is our primary use case?

    The primary use of SentinelOne Singularity Cloud Security involves cloud security, posture management, networking, and EKS. I am trying to solve Security Posture Management with this solution.

    What is most valuable?

    The best features are audit and compliance monitoring, along with vulnerability assessment, security, and the UI.

    I have improved my ability to protect workloads such as containers, serverless, and Kubernetes through serverless functions.

    SentinelOne Singularity Cloud Security has helped protect the serverless environment more effectively. There was an incident where my developer mistakenly made my repository public, and SentinelOne Singularity Cloud Security gave me an alert within 25-30 seconds, which helped me address the issue in a minimum time period.

    My mean time to detect has been reduced by 30%.

    SentinelOne Singularity Cloud Security's automated malware scanning for S3 buckets has reduced my security response time by 10 to 20%.

    The solution has had a positive effect on the collaboration between cloud security application developers and AppSec teams. When EKS application teams use the infrastructure, the cloud team can identify vulnerable points and collaborate through Jira, which they follow up on.

    The solution saves 40% of my time.

    What needs improvement?

    The improvements I have seen are mainly in the dashboard and everything related to EKS. From the Kubernetes perspective, the alerts are more detailed. I would add real-time protection as a feature.

    For how long have I used the solution?

    I have been using this solution for almost one year.

    Buyer's Guide
    SentinelOne Singularity Cloud Security
    July 2026
    Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
    909,563 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    I would rate the stability of the solution as nine out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability as nine out of ten.

    How are customer service and support?

    I would rate the technical support as nine out of ten.

    Which solution did I use previously and why did I switch?

    I did not use any other product before using SentinelOne Singularity Cloud Security.

    What about the implementation team?

    The deployment process was carried out by our existing team and customer support teams, with two members from the customer support team helping us deploy the solution on the cloud.

    What other advice do I have?

    The solution is easy to use.

    The training, onboarding, and learning curve are smooth. When I joined my organization, SentinelOne Singularity Cloud Security played a very important role because there was no security-related software deployed on our infrastructures.

    My environment consists of 13 people working with SentinelOne Singularity Cloud Security.

    The solution requires maintenance, but it does not fall under my team's responsibilities.

    I do not currently use Artificial Intelligence with SentinelOne Singularity Cloud Security.

    I would recommend SentinelOne Singularity Cloud Security to other users for security and management purposes, as it would help organizations in various ways.

    Overall, I would rate the solution as nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Sr Security Engineer at a computer software company with 5,001-10,000 employees
    Real User
    Top 20
    Apr 28, 2025
    Significantly improves our security posture and visibility
    Pros and Cons
    • "The GUI is one of the best features. Audit reports and documentation for alerts are also valuable."
    • "SentinelOne Singularity Cloud Security is better than other vendors because we get all the cloud-related, data center-related information."
    • "The price is on the higher side. The dashboard can be more detailed."

    What is our primary use case?

    We used it for security purposes. I was working as a firewall security engineer. I used SentinelOne Singularity Cloud Security for all the firewalls on the cloud and for getting alerts. We got all the alerts on our dashboard.

    How has it helped my organization?

    Evidence-based reporting was effective for helping prioritize and solve important cloud security issues proactively. It helped with vulnerability management. The dashboard provided an overview of open security issues.

    SentinelOne Singularity Cloud Security improved our security posture. It helped our business by providing efficient protection. We had more visibility than the open-source solutions. If there was any vulnerability, I got an alert. If there was anything crucial, I also got an email.

    SentinelOne Singularity Cloud Security significantly improved our ability to protect workloads such as containers, serverless, and Kubernetes. We got alerted about any issues, and we just followed the documentation.

    SentinelOne Singularity Cloud Security reduced our false positive rate by 10%. It improved our mean time to detect and remediate by 20%. 

    The automated malware scanning for S3 buckets improved our security response time by 20% to 30%.

    What is most valuable?

    The GUI is one of the best features. Audit reports and documentation for alerts are also valuable.

    SentinelOne Singularity Cloud Security is easy to use.

    What needs improvement?

    The price is on the higher side. 

    The dashboard can be more detailed.

    For how long have I used the solution?

    I have been using SentinelOne Singularity Cloud Security for seven to eight months.

    What do I think about the stability of the solution?

    It is stable. I would rate it a nine out of ten for stability.

    What do I think about the scalability of the solution?

    It is scalable. I would rate it a nine out of ten for scalability.

    How are customer service and support?

    They are informative and helpful, but at times, they don't have detailed knowledge.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    It's easy to implement. Its maintenance is handled by another team.

    What about the implementation team?

    We have four to five people for deployment. We can also get help from their customer support.

    What was our ROI?

    We have seen about 40% ROI.

    What's my experience with pricing, setup cost, and licensing?

    The pricing tends to be high.

    What other advice do I have?

    SentinelOne Singularity Cloud Security is better than other vendors because we get all the cloud-related, data center-related information. We have a consolidated place for all the information.

    I would recommend this solution to other users. It's effective for security, and it's scalable.

    I would rate SentinelOne Singularity Cloud Security a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    SentinelOne Singularity Cloud Security
    July 2026
    Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
    909,563 professionals have used our research since 2012.
    Pranav Surve - PeerSpot reviewer
    Mobile Application Developer at a retailer with 1-10 employees
    Real User
    Top 10
    Dec 4, 2024
    The AI/ML-driven backend engine effectively identifies and resolves threats
    Pros and Cons
    • "The most valuable feature is the notification system, providing real-time alerts and comparisons crucial for maintaining security."
    • "The Offensive Security Engine, powered by impressive AI/ML capabilities, seamlessly integrates with cloud infrastructure to analyze data and provide optimal security solutions."
    • "One potential drawback is the cost of SentinelOne Singularity Cloud Security, which may be prohibitive for smaller businesses or startups, particularly those in regions with lower average incomes, such as India."

    What is our primary use case?

    As an application developer focused on AWS and cloud components, I rely on SentinelOne Singularity Cloud Security to stay informed about vulnerabilities and maintain best security practices.

    How has it helped my organization?

    I would rate the ease of use of Singularity Cloud Security a nine out of ten. It is very helpful for beginners due to its simplicity and straightforward integration with various cloud platforms like AWS, GCP, and Azure. Its user-friendly interface and familiarity across different cloud environments make it easy to understand and implement, regardless of prior experience.

    Singularity Cloud Security prioritizes and resolves critical cloud security issues. When a problem arises in my infrastructure, SentinelOne alerts me, such as an open port in our AWS environment or a deviation from best practices. It provides alerts, suggests solutions, and offers documentation with best practices, which is helpful for those new to cloud platforms. This has reduced my response time by approximately 45 minutes. 

    The Offensive Security Engine, powered by impressive AI/ML capabilities, seamlessly integrates with cloud infrastructure to analyze data and provide optimal security solutions. Its AI/ML-driven backend engine effectively identifies and resolves threats, making it a powerful tool for comprehensive security monitoring and protection.

    We saw the benefits of SentinelOne Singularity Cloud Security immediately.

    SentinelOne Singularity Cloud Security categorizes risk into four levels: low, medium, high, and critical. Teams handle low and medium alerts, which are based on best practices that we must follow. High and critical alerts are very important and require immediate attention. When these critical alerts occur, we contact PingSafe or the SentinelOne data team for support. They help us resolve the issue, identify affected resources, and provide comprehensive information. Occasionally, we receive direct support from SentinelOne, collaborating with them using their tools. The system is reliable and accurate, with no false positives.

    It significantly reduced our mean time to detect threats. Previously, we didn't use security tools, so I had to identify and address vulnerabilities independently. To ensure best practices were followed, I had to manually investigate issues within our AWS environment and troubleshoot them alone. SentinelOne has been instrumental in guiding us toward securing our infrastructure by providing insights into best practices and automating threat detection.

    SentinelOne Singularity Cloud Security has helped reduce our mean time to remediate.

    What is most valuable?

    The most valuable feature is the notification system, providing real-time alerts and comparisons crucial for maintaining security. Additionally, the dashboard's user interface and user experience are intuitive and easy to understand, even for new users.

    What needs improvement?

    One potential drawback is the cost of SentinelOne Singularity Cloud Security, which may be prohibitive for smaller businesses or startups, particularly those in regions with lower average incomes, such as India.

    For how long have I used the solution?

    I have been using Singularity for around one year.

    How are customer service and support?

    The customer service and support team is knowledgeable and helpful. Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?


    How was the initial setup?

    The initial deployment was not difficult. It was smooth, with support from experienced team members and customer support during the two to three-day migration process.

    What about the implementation team?

    During migration, more than two people were involved, though only two were necessary.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is somewhat high compared to other market tools. This cost can be particularly prohibitive for small businesses and startups.

    Which other solutions did I evaluate?


    What other advice do I have?

    I would rate SentinelOne Singularity Cloud Security nine out of ten.

    My responsibility within our infrastructure is limited to the infrastructure itself, excluding the application and database layers. As such, I can only offer guidance on the infrastructure aspects of our implementation. When we deployed SentinelOne Singularity Cloud Security in our hybrid infrastructure, both cloud and data center-based, the migration was smooth, taking approximately two to three days of testing to complete successfully.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Vikram Moole - PeerSpot reviewer
    Security and Compliance Manager at Bidgely
    Real User
    Apr 30, 2024
    The compliance features help us remain SOC 2 compliant
    Pros and Cons
    • "We've seen a reduction in resources devoted to vulnerability monitoring. Before SentinelOne Singularity Cloud Security we spent a lot of time monitoring and fixing these issues. SentinelOne Singularity Cloud Security enabled us to divert more resources to the production environment."
    • "We use SentinelOne Singularity Cloud Security and also SentinelOne. If SentinelOne Singularity Cloud Security integrated some of the endpoint security features of SentinelOne, it would be the perfect one-stop solution for everything. We wouldn't need to switch between the products. At my organization, I am responsible for endpoint security and vulnerability management. Integrating both functions into one application would be ideal because I could see all the alerts, heat maps, and reports in one console."

    What is our primary use case?

    My company does utility energy disaggregation. We use SentinelOne Singularity Cloud Security for vulnerability management and to limit our exposure to attacks. SentinelOne Singularity Cloud Security scans our AWS cloud environment and provides detailed analysis. It can identify enabled ports or anything that isn't completely integrated with our security. SentinelOne Singularity Cloud Security gives us the details, and we only need to follow their instructions to ensure the vulnerabilities are fixed.

    My company handles a lot of customer data for US and European clients. GDPR and SOC 2 standards require that we are almost completely free of vulnerabilities. We also have a SentinelOne Singularity Cloud Security safety score and report that we can provide to our customers. SentinelOne Singularity Cloud Security is integrated with our AWS environment, and it monitors a few customer-critical applications. Two people at my company use SentinelOne Singularity Cloud Security. I am on the IT security side, and another person from the platform security side uses it. 

    How has it helped my organization?

    Since implementing SentinelOne Singularity Cloud Security, we've discovered many vulnerabilities and security issues in our environment. We've fixed those so our data will not be leaked or otherwise compromised. Our priority is protecting customer data, and if we have any issues with the data, it won't be good for business.

    SentinelOne Singularity Cloud Security has reduced the false positive rate by around 40 or 50 percent. It has improved our risk posture. We're more secure now. The solution has reduced our mean detection time by about 70 to 80 percent. It does a lot of the work for us. The mean time to remediate has nearly been cut in half. 

    The solution's compliance features help us remain SOC 2 compliant. Our third-party auditors ask us to provide vulnerability reports and fix all vulnerabilities we have detected. SentinelOne Singularity Cloud Security gives us all this information our SOC 2 auditors need.

    What is most valuable?

    I like the accuracy of SentinelOne Singularity Cloud Security's vulnerability reports and offensive security engine. If any ports are enabled that aren't secure enough, SentinelOne Singularity Cloud Security detects them and provides a report. It's easy to use, and that's one reason we have used it continuously for a long time.

    The evidence-based reporting helps us prioritize cloud security issues. We divide things into critical and non-critical vulnerabilities. The critical vulnerabilities have the highest priority, and we take a little more time to fix them if they aren't critical. The proof of exploitability is crucial because our customers ask about the vulnerabilities we fixed and how we detected them. They want to know what security fixes were made. These things are in the proof of exploitability. This is also helpful for SOC 2 auditing.

    What needs improvement?

    We use SentinelOne Singularity Cloud Security. If SentinelOne Singularity Cloud Security integrated some of the endpoint security features of SentinelOne, it would be the perfect one-stop solution for everything. We wouldn't need to switch between the products. At my organization, I am responsible for endpoint security and vulnerability management. Integrating both functions into one application would be ideal because I could see all the alerts, heat maps, and reports in one console. 

    For how long have I used the solution?

    I have used SentinelOne Singularity Cloud Security for the last two years.

    What do I think about the stability of the solution?

    SentinelOne Singularity Cloud Security is stable. 

    What do I think about the scalability of the solution?

    I rate SentinelOne Singularity Cloud Security 10 out of 10 for scalability.

    How are customer service and support?

    I rate SentinelOne Singularity Cloud Security support 10 out of 10. They're excellent. When we send an email, they respond quickly and proactively provide solutions. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Deploying SentinelOne Singularity Cloud Security is straightforward. The SentinelOne Singularity Cloud Security team asked us to give them some details about our environment that were easy to provide, and we started from there. The deployment took a few days. It required two people from our side and two from SentinelOne Singularity Cloud Security. After deployment, SentinelOne Singularity Cloud Security doesn't need any maintenance. It's a cloud-based platform that updates automatically. 

    What was our ROI?

    We've seen a reduction in resources devoted to vulnerability monitoring. Before SentinelOne Singularity Cloud Security we spent a lot of time monitoring and fixing these issues. SentinelOne Singularity Cloud Security enabled us to divert more resources to the production environment. The detailed information SentinelOne Singularity Cloud Security about how to fix vulnerabilities reduces the time spent on remediation by about 70 to 80 percent. 

    What's my experience with pricing, setup cost, and licensing?

    We use SentinelOne's endpoint protection and SentinelOne Singularity Cloud Security. If the 2 solutions are integrated into a package, the cost of SentinelOne Singularity Cloud Security should be reduced. As a standalone product, SentinelOne Singularity Cloud Security is appropriately priced according to industry standards.

    What other advice do I have?

    I rate SentinelOne Singularity Cloud Security 9 out of 10. This is the best solution on the market. They are doing an excellent job. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    PradeepBhat - PeerSpot reviewer
    Security Engineering Manager at a media company with 51-200 employees
    Real User
    Apr 30, 2024
    The solution is very easy to use, and they have a responsive support team that is available when we face any problems
    Pros and Cons
    • "As a frequently audited company, we value SentinelOne Singularity Cloud Security's compliance monitoring features. They give us a report with a compliance score for how well we meet certain regulatory standards, like HIPAA. We can show our compliance as a percentage. It's also a way to show that we are serious about security."
    • "SentinelOne Singularity Cloud Security is an excellent CSPM tool, but the CWPP features need to improve, and there is a scope for more application security posture management features. There aren't many ASPM solutions on the market, and existing ones are costly. I would like to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM, CSPM, and CWPP. Another feature I'd like to see is runtime protection."

    What is our primary use case?

    We primarily use SentinelOne Singularity Cloud Security for cloud security posture management, but the solution also provides other capabilities, like infrastructure-as-code scanning. It identifies hard-coded secrets in the source code and covers Kubernetes security. About 25 members of the security and DevOps teams use the solution. 

    We have integrated all of SentinelOne Singularity Cloud Security's CWPP, CSPM, application security, and container scanning features into Jira. It's more of a vulnerability management tool for us. All the issues SentinelOne Singularity Cloud Security identifies flow into Jira, and we have several dashboards that provide an overview of open security issues.

    How has it helped my organization?

    We were using open-source tools. Collecting and collating the results from each tool into one dashboard was so difficult, and SentinelOne Singularity Cloud Security solved this problem. SentinelOne Singularity Cloud Security gives us greater insight into our cloud security posture. For example, it tells us if buckets are public or ports are open. It can also tell you if a repository is going public or if any hard-coded secrets are pushed into the source code. SentinelOne Singularity Cloud Security will notify you when permissive users are created in the GCP environment. It offers a better UI and improved visibility compared to our open-source tools. 

    SentinelOne Singularity Cloud Security helped us identify when a developer made our repository public. It identified the issue in minutes. The repository had a few hard-coded secrets that would've caused problems for us because anybody on the internet could access those keys and exploit the systems. SentinelOne Singularity Cloud Security caught the issue quickly. The same goes for public buckets. One of our DevOps engineers made a bucket public, and it had a lot of files in it. SentinelOne Singularity Cloud Security was on top of it. The solution has an automated workflow that automatically blocks this kind of misconfiguration.

    It has helped us reduce the number of false positives. Sometimes, you get too many false positives because the tool doesn't have enough context. For example, let's say we have a bucket that we want to be public, and CSPM tools will identify the public bucket as a vulnerability. We can make exceptions or mute the alert. SentinelOne Singularity Cloud Security provides many ways in the UI to mark false positives or mute those tickets so that I don't get them repeatedly. I can also create tags for every issue and put all of the false positives under one tag.

    The detection is almost instant. We get Slack or email notifications immediately when issues are detected, reducing our mean time to detect by more than 30 percent. Our remediation time has also improved by about 30 percent or more. We are in the fintech space, so we remedy vulnerabilities right away. The faster our detection, the faster our response. Both have significantly improved. 

    SentinelOne Singularity Cloud Security facilitates collaboration between the application security, cloud, and DevOps teams. These three teams use it, and the security team manages it. When SentinelOne Singularity Cloud Security flags vulnerabilities, they are forwarded to DevOps for remediation. Previously, we needed to identify and report the issues, but there would be lapses in communication. Now it's a central dashboard. Anybody can look at the dashboard to see the open issues, what needs to be explored, and how the problems can be remediated. It's self-explanatory. Teams can understand the issues and descriptions, and they directly act on the recommendations.

    As a frequently audited company, we value SentinelOne Singularity Cloud Security's compliance monitoring features. They give us a report with a compliance score for how well we meet certain regulatory standards, like HIPAA. We can show our compliance as a percentage. It's also a way to show that we are serious about security.

    What is most valuable?

    There is a feature that provides visibility into how an attack could happen. For example, they'll highlight the system vulnerabilities and outline how an attack could be propagated. That visualization helps me prioritize remediation. If I don't know where to start, I can check to see which ones are critical. It provides an exploitability score that enables me to prioritize the issues. 

    SentinelOne Singularity Cloud Security is very easy to use, and they have a responsive support team that is available when we face any problems. We can reach out to them for tweaks, and they're always there to tell us how something works. However, most features are self-explanatory, so we don't typically need support to use the product.  

    SentinelOne Singularity Cloud Security evidence-based reporting helps us prioritize and solve critical security issues. We have onboarded crucial projects into SentinelOne Singularity Cloud Security, and issues related to those projects are our top priority. The new visualization features demonstrate how an attacker can enter the system, highlighting potential pathways that can be exploited. It will outline all the steps the attacker could take. With that visibility, we can ensure the perimeter is strong, and an attacker cannot enter. It reduces the risk. SentinelOne Singularity Cloud Security helps prioritize issues based on the likelihood of exploitation. I have all the evidence of how an attacker can exploit the weaknesses in my parameter.

    The proof of exploitability is helpful because we don't need to refer the issues to the security team. The DevOps guys can also use it to understand the various attack vectors and scenarios. The offensive security engine identifies any misconfigured security settings or other issues. That helps us because we are frequently audited and must report these issues to the auditors. audit heavy company. SentinelOne Singularity Cloud Security gives me these issues in advance so I can close the vulnerabilities before we are audited. It has helped us prepare. 

    Infrastructure-as-code scanning is another useful feature. In pre-production, it identifies embedded secrets and misconfigurations. We can also identify issues with Kubernetes or some privileged containers. These features all help us pass the audit. Secure IAC code isn't easily exploitable by attackers. We can be more proactive about identifying and resolving vulnerabilities. 

    What needs improvement?

    SentinelOne Singularity Cloud Security is an excellent CSPM tool, but the CWPP features need to improve, and there is a scope for more application security posture management features. There aren't many ASPM solutions on the market, and existing ones are costly. I would like to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM, CSPM, and CWPP. Another feature I'd like to see is runtime protection.

    For how long have I used the solution?

    We have used SentinelOne Singularity Cloud Security for more than a year.

    What do I think about the stability of the solution?

    I rate SentinelOne Singularity Cloud Security 9 out of 10 for stability. It's a highly stable product, and we haven't had any issues with reliability. 

    What do I think about the scalability of the solution?

    I rate SentinelOne Singularity Cloud Security 9 out of 10 for scalability. Our company is growing, and we don't see any performance slowdown from onboarding multiple projects. There are also no changes to the functionality or visibility that it provides. We're confident that it can scale to the level that we want.

    How are customer service and support?

    I rate SentinelOne Singularity Cloud Security support 7 out of 10. Before SentinelOne acquired SentinelOne Singularity Cloud Security, the support was excellent. I would rate it 9 out of 10. Now, I would rate it 7 because there have been some changes due to the transfer of ownership. It isn't great, but it's okay. They are reachable, but it was much easier when SentinelOne Singularity Cloud Security was an independent company. Still, we can contact them when we need some customization, and they'll help us. 

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We previously used a mixture of manual work and open-source tools. However, these open-source solutions couldn't cover CSPM and container security. 

    How was the initial setup?

    Deploying SentinelOne Singularity Cloud Security was straightforward. I wasn't a part of it, but I know it was easy to deploy. 

    What was our ROI?

    The return on investment is difficult to quantify. We will be fined if we fall out of compliance, but I would only know how much that would cost us once that has happened. SentinelOne Singularity Cloud Security helps us avoid those fines by proactively mitigating vulnerabilities. 

    What's my experience with pricing, setup cost, and licensing?

    SentinelOne Singularity Cloud Security is not very expensive compared to Prisma Cloud, but it's also not that cheap. However, because of its features, it makes sense to us as a company. It's fairly priced.

    What other advice do I have?

    I rate SentinelOne Singularity Cloud Security 8 out of 10. I would recommend SentinelOne Singularity Cloud Security to any company looking for a cloud security solution. It's more than a CSPM. It provides visibility into application security vulnerabilities and container security.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    KarthikB - PeerSpot reviewer
    Engineering Security Manager at a recreational facilities/services company with 201-500 employees
    Real User
    Top 20
    Apr 30, 2024
    The solution's agentless vulnerability scanning takes half the work out of it
    Pros and Cons
    • "SentinelOne Singularity Cloud Security's integration is smooth. They are highly customer-oriented, and the integration went well for us."
    • "I would like SentinelOne Singularity Cloud Security's detections to be openly available online instead of only accessible through their portal. Other tools have detections that are openly available without going through the tool."

    What is our primary use case?

    The company purchased SentinelOne Singularity Cloud Security primarily for container security and IoC scanning. We also were looking into image scanning for Docker components. Now, we have enabled secret scanning and the Cisco pipeline as well. 

    We are mostly dealing with code-level security issues the organization might have. There are issues in TerraForm and whatever else we see in our DevOps pipeline. 

    How has it helped my organization?

    SentinelOne Singularity Cloud Security has improved the organization's Docker container security, and we can mitigate many of the issues to avoid serious vulnerabilities or attacks. We start to see these benefits within 2 or 3 months of deployment. The tool took almost a month to learn the structure of our organization and environment. After that, it started detecting issues and vulnerabilities. 

    We don't get many false positives because we eliminated many of them in the early stages. SentinelOne Singularity Cloud Security can mark detections as false positives, so they won't appear in the future. 

    SentinelOne Singularity Cloud Security has reduced our detection time. Before implementing SentinelOne Singularity Cloud Security, it took us around 7 or 8 hours to determine whether an issue was inside our organization. Now that we have deployed SentinelOne Singularity Cloud Security, we have an agent list running on our Docker containers, and SentinelOne Singularity Cloud Security is identifying the issues inside the Docker containers. When it scans periodically, we can detect the issues within 2 or 3 seconds. It has reduced 7 hours of work to a few seconds. 

    While it hasn't reduced our remediation time on mid-level or low-level issues, it has drastically improved our remediation time for critical Docker issues and high-priority problems in our environment. We can handle them before they make it into production. 

    SentinelOne Singularity Cloud Security has improved collaboration between our developers and security teams. The tool has a feature where we can send issues to developers, but it requires them to reply with recommendations.

    What is most valuable?

    SentinelOne Singularity Cloud Security's integration is smooth. They are highly customer-oriented, and the integration went well for us. SentinelOne Singularity Cloud Security is also responsive to our feature requests. The interface isn't difficult to understand for a layperson, and we're familiar with it. There's also built-in support, so we can get help when we have a problem. 

    The evidence-based reporting is a critical feature because we can correlate to the issues in the system. We have compared it with free tools that are on the market, and SentinelOne Singularity Cloud Security gets better results. From the perspective of remediation, resources, and security, SentinelOne Singularity Cloud Security is the best option. 

    The agentless vulnerability scanning has worked well for us. Removing agents from the equation takes about half the work out of it, and the agentless scan fetches the details every millisecond. SentinelOne Singularity Cloud Security's agentless mechanism is monitoring everything that happens on the system.

    Proof of exploitability is an important aspect of SentinelOne Singularity Cloud Securitys evidence-based reporting. When we ask a developer to fix an issue, they ask for evidence of its exploitability and whether it's a critical issue. If SentinelOne Singularity Cloud Security didn't provide this information, we couldn't convince the developer to fix it. SentinelOne Singularity Cloud Security provides the expertise to convince the developer by finding the vulnerabilities and providing explanations.  

    The infrastructure-as-code scanning helps identify container configuration issues and other problems before they go into production. We used a script, and we needed to enable everything before going to production, so we have it enabled on the production and pre-production side. We can check the issues and block them before going to production. Before it becomes publicly accessible via the internet, we want it to be safer than it was in pre-production.

    What needs improvement?

    I would like SentinelOne Singularity Cloud Security's detections to be openly available online instead of only accessible through their portal. Other tools have detections that are openly available without going through the tool. 

    We have one feature request that we've already discussed with SentinelOne Singularity Cloud Security. We want a category feature for exceptions that developers have already accepted. We don't want SentinelOne Singularity Cloud Security to identify the issue next time because the developer has already done the risk assessment. 

    For how long have I used the solution?

    We have used SentinelOne Singularity Cloud Security for nearly a year.

    What do I think about the stability of the solution?

    SentinelOne Singularity Cloud Security is stable. 

    What do I think about the scalability of the solution?

    SentinelOne Singularity Cloud Security is scalable.

    How are customer service and support?

    I rate SentinelOne Singularity Cloud Security support 9 out of 10. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously worked with many open-source solutions and Prisma, one of its competitors. Ultimately, budget issues made us come back to SentinelOne Singularity Cloud Security. SentinelOne Singularity Cloud Security is a budget-friendly and user-friendly tool. A layperson can start using the system and understand it within 1 or 2 days. It also has more capabilities than the other tools.

    How was the initial setup?

    Deploying SentinelOne Singularity Cloud Security was straightforward. It took 3 or 4 people to deploy. We are currently enrolled on 2 clouds. We had it on AWS, but now it's on GCP and Azure. It's more than 2,000 endpoints and around 2,000 APIs.

    It doesn't require much maintenance because the updates are automatically happening on the cloud. When new features are released, we connect to the SentinelOne Singularity Cloud Security team to understand how it will impact our environment. 

    What's my experience with pricing, setup cost, and licensing?

    SentinelOne Singularity Cloud Security is reasonably priced, considering the value it offers to our organization. We had a few conversations with them, and they understood our posture. Initially, they offered one amount, but we got them to offer a discount that would meet their expectations. Their customer team is excellent and understanding.

    What other advice do I have?

    I rate SentinelOne Singularity Cloud Security 8 out of 10. SentinelOne Singularity Cloud Security will meet all your requirements if you're looking for a cloud tool that covers IoC scanning, cloud misconfiguration, secret scanning, integration into the DevOps pipeline, and cloud-image scanning. It's a one-stop solution for all these requirements. It's a user-friendly tool that's easy to handle, and the support is excellent. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Senior Software Engineer I at a computer software company with 5,001-10,000 employees
    Real User
    Oct 8, 2023
    Provides excellent workload telemetry, hunting capabilities, and deep visibility
    Pros and Cons
    • "The most valuable feature is the ability to gain deep visibility into the workloads inside containers."
    • "Sometimes the Storyline ID is a bit wacky."

    What is our primary use case?

    We use Singularity Cloud Workload Security for our production and build workloads.

    We implemented the solution to simplify the deployment of forensic tools, including EDR, into our cloud infrastructure, where it may be difficult to install an agent.

    We have a hybrid deployment, with an estimated 8,000 to 70,000 cloud workloads. We serve a customer base of nearly one billion people, including 700 million current EA subscribers. Handling this workload is no small feat. The estimate is so broad because we do not own or control every AWS, Azure, or GCP account; studios use this infrastructure without our help. We are still in the discovery phase of trying to determine the exact number of workloads. There are thousands of Kubernetes clusters.

    How has it helped my organization?

    Singularity Cloud Workload Security's real-time threat detection capabilities are good. We recompeted SentinelOne against fifteen or twenty different AV vendors over the course of 2018 and 2019 and found SentinelOne to be superior in virtually every possible way.

    Forensic capabilities are now excellent. When we started, we had a contractual agreement with SentinelOne to improve deep visibility to match our current toolset, Carbon Black Response. Over the course of two years, they delivered everything we could get from Carbon Black and even more.

    The visibility of workload telemetry is excellent, and the hunting capabilities are second to none.

    When no human intervention is required Singularity Cloud Workload Security detects and remediates nearly instantaneously.

    Our MTTD is sub 30 days.

    Our MTTR is seven days after detection for most instances.

    The interoperability with third-party solutions is great.

    What is most valuable?

    The most valuable feature is the ability to gain deep visibility into the workloads inside containers.

    What needs improvement?

    Sometimes the Storyline ID is a bit wacky. It's not that the data is inaccurate, but the threat item that's flagged can sometimes point to a storyline that's not relevant to the hunting object we're looking for. In short, Singularity Cloud Workload Security can sometimes take us on a roundabout way to get to where we want to be when using Storyline ID.

    I would like a public repository for CWPP. Having to request a script from SentinelOne to deploy CWPP is not ideal, and this is true for all of the tools, including the Linux agent. Without a public repository, when a deployment team needs something like a GPG key to validate the image, we have to request a signed copy of the software. This is not ideal because it removes our ability to self-serve. Therefore, if I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.

    For how long have I used the solution?

    I have been using Singularity Cloud Workload Security for over four years.

    What do I think about the stability of the solution?

    Singularity Cloud Workload Security is stable. No lag, no crashing, no downtime. The joy of running as a container is that it doesn't break the other parts. 

    What do I think about the scalability of the solution?

    The Singularity Cloud Workload Security auto-scaling feature is great.

    How are customer service and support?

    Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial deployment was straightforward, but only because I had to obtain a script from SentinelOne. I completed the deployment myself.

    What's my experience with pricing, setup cost, and licensing?

    Our three-year renewal with SentinelOne this year was shockingly expensive. In fact, covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours. The sticker shock is real. I understand that SentinelOne is a market leader, but the bill we received was astronomical.

    Which other solutions did I evaluate?

    We evaluated a few application security tools, but CWBB is only a software opportunity. SentinelOne has become our primary solution for all aspects of endpoint security. Therefore, when we considered adding detections for cloud workloads, it made sense to choose SentinelOne as the ideal solution.

    What other advice do I have?

    I would rate Singularity Cloud Workload Security nine out of ten.

    To someone who doesn't think they need CWPP because they already have a continuous security monitoring solution in place, I would say, Consider the old security adage that they are not currently free of malicious items. They have them, but they just don't know where they are.

    We have an upgrade policy for maintenance purposes. We need to implement the upgrade policy, but we do this through Chef automation. Writing Chef automation for this can be a bit complex, but it is not impossible.

    SentinelOne Cloud Workload Security's ability to be innovative is excellent. I'm a big fan of SentinelOne's API, which has allowed me to develop some creative solutions. I'm actually the only SentinelOne administrator at my organization, so in terms of innovation, it's probably the best tool I've ever used. I've been able to create an automated "one-man army" using SentinelOne.

    I recommend deploying a test environment. Do not try to deploy this into an existing environment and test there. It's a bad idea. Not from a SentinelOne perspective, but I'm not much of a Kubernetes expert. I know it can be dangerous, and we tried to do this in a test environment of a live production environment and had a lot of trouble. Not because of SentinelOne, but because of our Kubernetes deployment. Having to complete a bad Kubernetes environment with little knowledge of CWPP basically made getting it working very difficult. So my advice would be to build a clean, industry-standard test environment that can be broken with no risk.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    William Mailhot - PeerSpot reviewer
    Pre-sales Engineer at a tech services company with 11-50 employees
    Reseller
    Oct 4, 2023
    Is able to auto-scale and remediate, as well as save us time
    Pros and Cons
    • "My favorite feature is Storyline."
    • "I would like additional integrations."

    What is our primary use case?

    We use Singularity Cloud Workload Security to protect all our servers from malware, both present and future. We also use it to protect our user endpoints, such as workstations and employee laptops.

    We recently switched from Windows Defender to SentinelOne endpoint protection after a few of our laptops were infected with malware. SentinelOne has been protecting our laptops, endpoints, and servers for two years now, and it has performed well in internal and external audits.

    We currently have a hybrid Active Directory environment. SentinelOne itself is a SaaS-based product, so it is fully cloud-based. However, we need to install agents on all of our endpoints and cloud services.

    How has it helped my organization?

    Singularity Cloud Workload Security has real-time threat detection capabilities. We have tested it with multiple clients and ourselves, and it has detected malware every time we have been attacked. Compared to other major security vendors, Singularity Cloud Workload Security had the best detection rates for all the malware we threw at it during our proof of concept.

    Automated remediation is policy-based, which makes it very useful. The SentinelOne platform gathers all information about how the threat played out and all the changes that were affected on our system. Using this information makes it very easy to remediate all the damage because we know what happened. Automated remediation is amazing and a key differentiator from other competitors.

    For Linux kernels, the agent supports almost all platforms, including legacy Windows, macOS, and Linux. We have a few Linux servers, and the mitigation and all the other features work just as well as on the other operating systems.

    Using the Deep Visibility Console, we can thoroughly investigate everything that was called or changed on a computer. This gives us visibility into virtually everything that happens on all of our endpoints at all times, in real-time. This has allowed us to find threats that other vendors would have missed. We can also use the Deep Visibility Console to perform threat hunting. For example, if a threat has been moving around our network, we can track it down to see exactly where it is moving to and how it is working.

    The historical data record provided by Singularity Cloud Workload Security after an attack is good. For data retention in terms of threats, we have a one-year retention period. This is a long time, and it is very useful for our insurance policies, as we often need to comply with them. For compliance purposes, the one-year retention period is perfect for us. For visibility logs, for example, we are ingesting some logs, and I believe the retention rate is actually fourteen days.

    Singularity Cloud Workload Security has reduced our MTTD. Previously, with Defender, it would sometimes fail to detect threats. Now, we detect and remediate many more threats automatically, almost instantaneously. For example, if we download a malware file, we usually cannot even open it because Singularity Cloud Workload Security detects it automatically with a super-fast response time.

    Our MTTR is automatic. As soon as a threat is detected, remediation is performed automatically, according to our policy. We can even generate a report of the remediation and all affected files. This allows us to see everything and ensures that remediation is performed quickly.

    Singularity Cloud Workload Security has freed up our SOC staff's time to work on other projects. Before, we were considering hiring a 24/7 SOC team, but with SentinelOne's vigilance package, they take care of almost everything for us. We no longer need an employee to monitor logs and threats 24/7.

    Since we are freeing up some time from the operations side, our IT administrators and security personnel do not have to constantly monitor the console to see what is happening. Because we trust the product to take care of malware for us, our productivity has definitely increased. We only check the logs once a week.

    Singularity Cloud Workload Security works well with other vendors, so we can even have two EDR solutions if we want to. The exclusions can be done through the console, which is very easy to use. It gives us a list of all the applications that we have installed on all our systems and makes it easy to create different types of exclusions. For example, we can create exclusions for performance reasons or to suppress alerts. There are a lot of options, and they are all very easy to use.

    What is most valuable?

    My favorite feature is Storyline. It creates a neat graph that shows us how any threat played out, in real time. We can see all the information about what was modified or changed on our system, such as files that were modified, created, or deleted, and register keys that were created or edited. For a SOC analyst, this information is super useful. We can deep dive into all the information and see exactly what happened on each computer individually.

    The second feature is actually part of the SDR platform, and it provides native integrations with other security software vendors, such as Okta or Azure AD. This allows us to ingest all of our audit logs for security events and to take action on them. For example, we can set up an automation alert so that if a threat is detected on an endpoint, we can automatically take action on our Okta or AD environment, such as locking the account that was signed in or forcing a password reset.

    What needs improvement?

    I know that SentinelOne is working on additional integrations for their XDR platform, and I would definitely prefer more integrations. I understand that many more integrations are coming soon but by the end of the year. I would like additional integrations. Currently, we have integrations with Azure AD, Okta, Mimecast, and Netscope. Many of our clients and we also use firewalls from Cisco, Juniper, and so on. It would be helpful to be able to retrieve audit logs or actionable items from these firewalls.

    For how long have I used the solution?

    I have been using Singularity Cloud Workload Security for two years.

    What do I think about the stability of the solution?

    Singularity Cloud Workload Security is stable, and we have not experienced any downtime. 

    The stability of Singularity Cloud Workload Security is similar to that of Microsoft Defender.

    What do I think about the scalability of the solution?

    Singularity Cloud Workload Security is infinitely scalable, with a multi-tenancy feature that allows us to have multiple sites, such as physical sites. For example, if we have two locations, we can easily create admins who have access to only one site or to all sites. It scales really well, regardless of our environment.

    The auto-scaling feature is user-friendly. As we install more endpoints, they will simply show up in the console, allowing us to create our own physical sites with their own admins and different policies.

    How are customer service and support?

    My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They also sent me some documentation, which was already available to me, but they saved me the time of searching for it. They even offered to schedule a team call to discuss the integration and have a team member help us directly. The only downside is that the entire interaction was text-based, so it could be difficult to get a definitive answer to some questions.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used Microsoft Defender, but some of our laptops were infected with malware anyway. Because of this, we had to redeploy all of our laptops. We therefore concluded that the solution was not working as well as it should in terms of detection and response so we switched to Singularity Cloud Workload Security.

    How was the initial setup?

    Deployment was straightforward. The agent is simple to deploy, and we only need to deploy it to all of our endpoints. It is a simple installation that requires our site token. We can deploy it through group policies, Intune, or any mass deployment software. I completed the deployment myself.

    Which other solutions did I evaluate?

    We evaluated CrowdStrike, Carbon Black, and Bitdefender, and found that Singularity Cloud Workload Security had a much better remediation process. This is because Singularity Cloud Workload Security uses AI-powered detection and remediation, instead of relying on human analysts. This means that threats can be detected and remediated much faster than with traditional security solutions. Another factor that influenced our decision was pricing. SentinelOne is not too expensive compared to other providers, and it offers a wide range of integrations with other security products.

    What other advice do I have?

    I would rate Singularity Cloud Workload Security nine out of ten.

    Maintenance is minimal, requiring only occasional updates. When a major update is available, we receive an email notification. We then accept and deploy the update to all eligible endpoints through the console.

    Singularity Cloud Workload Security is very easy to deploy and has one of the best detection rates among vendors. It has a very user-friendly UI that provides a high-level overview of current threats and system status, as well as the ability to drill down into analytics and threat indicators using the visibility console. It is so user-friendly that anyone can use it, regardless of their expertise level. However, for more experienced users, there is also the option to dig deeper into the data.

    Singularity Cloud Workload Security helps us spend less time on threats and more time on our core competency, which is consulting work. This definitely improves our productivity and innovation.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Specialist at a retailer with 201-500 employees
    Real User
    Top 20
    Apr 9, 2025
    Helps meet compliance and identifies issues in minutes
    Pros and Cons
    • "The compliance monitoring feature of SentinelOne Singularity Cloud Security gives us a report with a compliance score to ensure we meet certain regulatory standards."
    • "I would rate SentinelOne Singularity Cloud Security a nine out of ten."
    • "SentinelOne Singularity Cloud Security is an excellent CSPM tool, but its CWPP features need improvement, and there is scope for more application security posture management features."

    What is our primary use case?

    In our organization, we use SentinelOne Singularity Cloud Security for infrastructure security purposes. It secures our infrastructure, data, and everything. That's the primary use case for this.

    How has it helped my organization?

    It is very useful and easy to use for beginners as well as pros. From a beginner's perspective, its dashboard is very convenient, and the UI/UX is very easy to understand.

    Regarding proof of exploitability in SentinelOne Singularity Cloud Security, when a developer makes a repository public, it identifies issues in minutes. If the repository has some hardcoded secrets, they would cause problems for us because anybody on the internet could access it. Those keys could allow the exploitation of the systems. SentinelOne Singularity Cloud Security catches the issues quickly. The same applies to a public bucket. One of our DevOps engineers made it public which had many files in it. SentinelOne Singularity Cloud Security was on top of it. The solution has an automated workflow that blocks such misconfigurations.

    We primarily use infrastructure as code scanning for cloud security posture management, but the solution also provides capabilities for identifying hardcoded secrets in the source code. It covers Kubernetes security with around 20 to 35 members from security and DevOps being users of this solution.

    It has reduced our mean time to detect by 30% to 40%. Our mean time to remediate is also reduced by 20% to 30%.

    What is most valuable?

    The compliance monitoring feature of SentinelOne Singularity Cloud Security gives us a report with a compliance score to ensure we meet certain regulatory standards. We can show our compliance as a percentage, and we do this to demonstrate that we are serious about security and for audit purposes. That is the best feature I appreciate.

    What needs improvement?

    SentinelOne Singularity Cloud Security is an excellent CSPM tool, but its CWPP features need improvement, and there is scope for more application security posture management features. There aren't many ASPM solutions on the market, and the existing ones are costly. I would like to see SentinelOne Singularity Cloud Security develop into a single pane of glass for ASPM and CSPM, and the feature I'd like to see is runtime protection.

    For how long have I used the solution?

    I have been using it for around two years.

    What do I think about the stability of the solution?

    We have experienced some dashboard lagging issues.

    How are customer service and support?

    I contacted their technical support when we faced an issue on the dashboard. Sometimes it gets laggy, and we conversed with the customer support team. They informed us it was some network issue and guided us very informatively and usefully. I would rate the support a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I personally did not use any alternative to SentinelOne Singularity Cloud Security.

    How was the initial setup?

    The initial installation is easy. It takes around two to three days to fully deploy it.

    What about the implementation team?

    We had seven to eight people.

    It requires maintenance after deployment, but that is not handled by me. There is a separate team, the InfoSec team, which manages the maintenance.

    What other advice do I have?

    I would rate SentinelOne Singularity Cloud Security a nine out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    reviewer2392488 - PeerSpot reviewer
    Sr Security Analyst at a computer software company with 201-500 employees
    Real User
    Jun 2, 2024
    Shows the flaws or vulnerabilities present in the cloud assets and provides good remediation processes
    Pros and Cons
    • "The remediation process is good."
    • "We don't get any notifications from SentinelOne Singularity Cloud Security when the clusters are down."

    What is our primary use case?

    We use the tool for cloud security management. We check the vulnerabilities in the cloud during the configuration phase using SentinelOne Singularity Cloud Security. We check how many cloud assets are being covered and how many issues have been identified from multiple cloud assets. We check different types of issues. We look into cloud network configuration, Offensive Security, Kubernetes security, and vulnerabilities. We also use the ThreatWatch option to check for active attacks happening worldwide. We can also check compliance, analytics, and asset inventory. We use the tool in multiple locations.

    How has it helped my organization?

    Without the product, we cannot know the configurations and the issues that are present in the cloud assets. SentinelOne Singularity Cloud Security helps us to know such details easily. It guides us and shows the flaws or vulnerabilities present in the cloud assets. It also provides good remediation processes with screenshots. It is easy to tackle and remediate the issues present in the cloud assets.

    What is most valuable?

    The solution provides detailed visibility into the security state of the assets and workloads across all the platforms. The remediation process is good. It clearly provides every step required in the resolution with screenshot links. I like it very much. The product helps us identify the misconfigurations and flaws present in our organization. We meet with the concerned teams and resolve the issues. It helps us a lot by finding all the issues in the cloud assets.

    We use the solution's agentless vulnerability scanning. There are different categories in the product. It is useful for us that SentinelOne Singularity Cloud Security includes proof of exploitability in its evidence-based reporting. It is required for every company that uses clouds. SentinelOne Singularity Cloud Security has helped reduce the number of false positives we deal with. Most of the time, we do not get false positives. It is usually below 10%.

    The product has improved our risk posture by 50%. We can detect vulnerabilities faster. SentinelOne Singularity Cloud Security has sped up the process by 80% to 90%. SentinelOne Singularity Cloud Security provides us with the remediation process. It has reduced the mean time to remediate. Without the tool, we wouldn't know the process to remediate. We can get some things on Google, but the product provides the exact process we need to follow. The solution improves the mean time to remediate by 70%. It is a very helpful tool for remediation.

    SentinelOne Singularity Cloud Security is a collaborative tool. It is very easy to use. Anyone can easily use it. We can easily check the flaws and collaborate with other teams. SentinelOne Singularity Cloud Security has helped us save engineering time by 50%. We use other tools for compliance. We have endpoint security solutions and antivirus products for normal assets. Similarly, we need a tool for the cloud assets. I will recommend SentinelOne Singularity Cloud Security to everyone who uses the cloud.

    What needs improvement?

    Under the containers section, we have a cluster. It is a link between the organization and SentinelOne Singularity Cloud Security. We don't get any notifications from SentinelOne Singularity Cloud Security when the clusters are down. The SentinelOne Singularity Cloud Security database doesn't receive any updates. It doesn't trigger any alerts. We must check things manually. It must be improved in future releases. If notifications are available, then it will be more helpful, easy, and time-saving. We can easily contact the team, check why the cluster is down, and restart things.

    For how long have I used the solution?

    I have been using the solution for one and a half years.

    What do I think about the stability of the solution?

    The solution is stable. I rate the stability an eight out of ten.

    What do I think about the scalability of the solution?

    We have eight users in our organization. The solution does not need any maintenance. I rate the scalability a nine out of ten.

    How are customer service and support?

    The technical support is good. The team responds within 24 hours and resolves all the issues we raise. The team also arranges monthly meetings for updates. The support team educates us about the upcoming updates in the tool. The team helps us if an individual or a team has issues with SentinelOne Singularity Cloud Security. The support people also help us with the remediation process if we are stuck at any stage.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The tool is deployed on the cloud. The deployment can be done in a day. One or two people from our organization and two to three people from the development team of SentinelOne Singularity Cloud Security were involved in the deployment. The solution was easy to deploy. It was not complicated.

    What was our ROI?

    The product has saved us time, money, and resources. We have saved 80% of time, 20% of resources, and 80% of money.

    What's my experience with pricing, setup cost, and licensing?

    The tool is cost-effective. It is neither cheap nor expensive.

    What other advice do I have?

    The tool is easy to use. Compared to other products, SentinelOne Singularity Cloud Security is the most easy to use. There are different severity categories, such as critical, high, medium, and low. We get notifications for critical things. Critical issues have the highest priority. The ability to prioritize the issues is helpful for us.

    Overall, I rate the product an eight out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2026
    Buyer's Guide
    Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.