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IT developer at a insurance company with 501-1,000 employees
Real User
Top 20
Cloud security clarity is achieved through intuitive dashboard and helpful documentation
Pros and Cons
  • "The dashboard is intuitive in terms of design and functionality. Additionally, it gives me an email for all the findings that are open."
  • "I would rate their support a ten out of ten."
  • "They can add more widgets to its dashboard. A centralized dashboard with numerous metrics would improve user understanding."
  • "They can add more widgets to its dashboard. A centralized dashboard with numerous metrics would improve user understanding."

What is our primary use case?

I am working as an application developer, and SentinelOne Singularity Cloud Security plays a role in the cloud infrastructure where my application is deployed. It provides me with alerts and ensures that I follow best practices in everything.

How has it helped my organization?

It gives us alerts and resolutions for anything that is missing or any vulnerabilities in our infrastructure in terms of security. If we have a firewall that is missing some rules that may expose us to attacks, it lets us know. It guides us through alerts, documentation, and other things.

It is very easy to use. The dashboard is very useful for beginners.

Its evidence-based reporting helps prioritize and solve the most important cloud security issues. It can automatically fix certain vulnerabilities or inform us to fix them on priority.

It alerts us on everything at the infrastructure level. Our application is deployed in the cloud. From the load balancer to the application level, there are many points. SentinelOne Singularity Cloud Security plays an important role in terms of security. 

Before SentinelOne Singularity Cloud Security, there was nothing I used as a best practice. It gives me much clarity in my daily work. Earlier, I would look into what kind of rules I needed to add, but there was no helpful reference or documentation. SentinelOne Singularity Cloud Security highlighted those things, helping me secure my cloud infrastructure.

SentinelOne Singularity Cloud Security has reduced our false alerts by 10%. It has improved our risk posture by 25%.

SentinelOne Singularity Cloud Security reduces our mean time to remediate. Previously, it would take me around 20 minutes to understand what was happening, but SentinelOne Singularity Cloud Security gives me clarity about what I have to do a lot quicker.

What is most valuable?

The dashboard is intuitive in terms of design and functionality. Additionally, it gives me an email for all the findings that are open. I get this data every month, so I do not need to check the dashboard. 

Furthermore, at every point, it provides documentation that offers overall information on how to resolve issues, what points to check, and more. It offers a checklist, which is very helpful. 

What needs improvement?

They can add more widgets to its dashboard. A centralized dashboard with numerous metrics would improve user understanding.

Buyer's Guide
SentinelOne Singularity Cloud Security
July 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.

For how long have I used the solution?

I have used the solution for around two to three years.

What do I think about the stability of the solution?

It is stable. I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a nine out of ten for scalability. 

It is being used at multiple locations and regions. In my team, 14 users are there.

How are customer service and support?

I would rate their support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use any similar solution previously. 

How was the initial setup?

We have a hybrid deployment model. The initial setup is very simple. It probably took two to three days.

Its maintenance is managed by SentinelOne. We do not have a look into maintenance.

What other advice do I have?

It is a good product to get data from a security point of view. I would definitely recommend this product to others. It offers maximum security and scalability. It is easy. I can just open SentinelOne Singularity Cloud Security and get the data.

I would rate SentinelOne Singularity Cloud Security a ten out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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AbhishekKumar18 - PeerSpot reviewer
Dev Sec Ops Engineer at Groww
Real User
Top 10
Is easy to use, scalable, and quick to deploy but technical support can be improved
Pros and Cons
  • "The user interface is well-designed and easy to navigate."
  • "SentinelOne Singularity Cloud Security's current documentation could be improved to better assist customers during the cluster onboarding process."

What is our primary use case?

As a financial institution, we rely on SentinelOne Singularity Cloud Security as our single source of truth for both CSVM and CWPP data. SentinelOne Singularity Cloud Security provides us with essential security benchmarks, including those for Kubernetes deployments and CSVMs. It also allows us to monitor our overall cloud security posture and identify vulnerabilities for remediation. SentinelOne Singularity Cloud Security serves as a centralized platform for all our cloud security metrics.

How has it helped my organization?

We rely on SentinelOne Singularity Cloud Security for all our reporting needs. It serves as a comprehensive tool for vulnerability management, ISC management, and reporting on hard-coded secrets. Additionally, it functions as a source for vulnerability identification.

The security engine provides a large vulnerability database. While it's not exhaustive, it's a valuable resource due to its significant size and well-organized data. This database allows for effective security management and vulnerability identification.

I would rate SentinelOne Singularity Cloud Security's meant time to remediation abilities a 10 out of 10.

SentinelOne Singularity Cloud Security helps the collaboration between our cloud security app developers and AppSec team.

What is most valuable?

The user interface is well-designed and easy to navigate. Our security team relies on it for several tasks. They can use it to retrieve Jira tickets and assign them to the appropriate teams for resolution. This functionality helps them identify and address vulnerabilities efficiently.

What needs improvement?

I'm not convinced that SentinelOne Singularity Cloud Security's features offer significant value for our SecOps team. While it might be useful for stakeholders and management to have a tool that aligns with business goals and provides insights, we could potentially achieve this with open-source CSPM tools. In its current state, I don't see SentinelOne Singularity Cloud Security directly addressing our specific needs.

While agentless vulnerability scanning is a positive feature, SentinelOne Singularity Cloud Security lacks the ability to effectively group and customize the provided metrics. This creates a significant limitation, as we cannot easily create the specific metrics that are most useful for our needs. For example, if we want to group a specific set of metrics by a particular label or namespace, there is no straightforward way to do so within SentinelOne Singularity Cloud Security. The UI offers visualizations for the provided metrics, but it lacks the functionality to segregate and customize them. This inability to create user-defined metrics is a major drawback of SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security helped reduce the number of false positives in the previous version of SentinelOne Singularity Cloud Security 1.0. Users reported a high volume of false positives with the newer version, and it wasn't clear how SentinelOne Singularity Cloud Security 2.0 would address this issue. Additionally, users have to manually mute many false positives in SentinelOne Singularity Cloud Security 2.0, which is a significant drawback.

I would rate SentinelOne Singularity Cloud Security's mean time to detect ability a 6 out of 10.

While Cloud Security Posture Management tools offer valuable functionality, selling a product solely based on open-source CSPM solutions can be challenging. To differentiate themselves, SentinelOne Singularity Cloud Security should focus on two key areas: security and workload protection within the CI/CD pipeline. Firstly, SentinelOne Singularity Cloud Security needs to provide robust security features beyond basic CSPM capabilities. This could involve advanced threat detection and mitigation functionalities. Secondly, workload protection within the CI/CD pipeline is crucial. Here, SentinelOne Singularity Cloud Security should offer insightful metrics that are well-organized and allow for user customization. This means providing granular control over metric segmentation. Users should be able to define their own metrics and choose how they want them aggregated. Ideally, SentinelOne Singularity Cloud Security should allow users to import custom metrics and create custom segregations based on their specific needs, such as namespaces or custom levels. For example, if SentinelOne Singularity Cloud Security gathers metrics from Kubernetes clusters, users should be able to define their own metrics alongside the pre-defined ones and organize them into relevant categories. This level of customization allows stakeholders to focus on the metrics that matter most to them, potentially reducing the overwhelming volume of data from thousands of records to a more manageable set of hundreds. In conclusion, SentinelOne Singularity Cloud Security should prioritize UI improvements and offer advanced data segregation capabilities to truly stand out in the marketplace. This will empower users to tailor their security posture management experience to their specific needs.

SentinelOne Singularity Cloud Security's current documentation could be improved to better assist customers during the cluster onboarding process. Providing comprehensive documentation with clear and abundant examples would greatly enhance the user experience for new customers. This would empower them to set up their clusters efficiently and effectively.  

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security seems to be stable, with no reported crashes. However, there's also not a lot of traffic going through the service. It's unclear exactly what SentinelOne Singularity Cloud Security does internally.

There aren't many users who actively add technical details to run SentinelOne Singularity Cloud Security's tools. Additionally, it seems we don't actively incorporate new features. Ideally, clients should share proper answer keys so we can identify if their app crashes.

If we could onboard more users, we could potentially gain access to more resources. However, a recurring issue is missing data. Clients sometimes provide extensions, but clicking on them reveals no information. This lack of data is a significant drawback, even though the system itself seems stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is scalable and supports multiple tenancies with no drawbacks.

How are customer service and support?

As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately, we've found that the responses from SentinelOne Singularity Cloud Security's technical support team have been repetitive and not particularly helpful, especially considering the cost of their services. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment is straightforward.

It doesn't take more than 30 minutes to deploy SentinelOne Singularity Cloud Security into an organization using any cloud platform.

One person can complete the deployment. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's primary advantage is its ability to consolidate multiple tools into a single user interface, but, beyond this convenience, it may not offer significant additional benefits to justify its price.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 5 out of 10.

Our organization primarily relies on our internal scanning tool for IaC security. While many industry tools utilize open-source IaC scanning solutions under the hood, we haven't found significant value in adopting SentinelOne Singularity Cloud Security's specific IaC offering. This solution might be more beneficial for organizations lacking dedicated SecOps teams, but its additional cost is a factor to consider.

It should transition from an agent-based system to an agentless one. This is crucial because many industry tools are moving in this direction, and SentinelOne Singularity Cloud Security should follow suit. They should also introduce more features, improve security compliance, and place greater focus on Kubernetes, RBAC systems, and visualization. If they do choose to maintain an agent-based system, they should significantly improve their metric collection capabilities. This would be beneficial because currently, customer response times seem to be slow. By addressing these requirements, SentinelOne Singularity Cloud Security can ensure continued growth.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
SentinelOne Singularity Cloud Security
July 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
William Mailhot - PeerSpot reviewer
Pre-sales Engineer at a tech services company with 11-50 employees
Reseller
Top 20
Is able to auto-scale and remediate, as well as save us time
Pros and Cons
  • "My favorite feature is Storyline."
  • "I would like additional integrations."

What is our primary use case?

We use Singularity Cloud Workload Security to protect all our servers from malware, both present and future. We also use it to protect our user endpoints, such as workstations and employee laptops.

We recently switched from Windows Defender to SentinelOne endpoint protection after a few of our laptops were infected with malware. SentinelOne has been protecting our laptops, endpoints, and servers for two years now, and it has performed well in internal and external audits.

We currently have a hybrid Active Directory environment. SentinelOne itself is a SaaS-based product, so it is fully cloud-based. However, we need to install agents on all of our endpoints and cloud services.

How has it helped my organization?

Singularity Cloud Workload Security has real-time threat detection capabilities. We have tested it with multiple clients and ourselves, and it has detected malware every time we have been attacked. Compared to other major security vendors, Singularity Cloud Workload Security had the best detection rates for all the malware we threw at it during our proof of concept.

Automated remediation is policy-based, which makes it very useful. The SentinelOne platform gathers all information about how the threat played out and all the changes that were affected on our system. Using this information makes it very easy to remediate all the damage because we know what happened. Automated remediation is amazing and a key differentiator from other competitors.

For Linux kernels, the agent supports almost all platforms, including legacy Windows, macOS, and Linux. We have a few Linux servers, and the mitigation and all the other features work just as well as on the other operating systems.

Using the Deep Visibility Console, we can thoroughly investigate everything that was called or changed on a computer. This gives us visibility into virtually everything that happens on all of our endpoints at all times, in real-time. This has allowed us to find threats that other vendors would have missed. We can also use the Deep Visibility Console to perform threat hunting. For example, if a threat has been moving around our network, we can track it down to see exactly where it is moving to and how it is working.

The historical data record provided by Singularity Cloud Workload Security after an attack is good. For data retention in terms of threats, we have a one-year retention period. This is a long time, and it is very useful for our insurance policies, as we often need to comply with them. For compliance purposes, the one-year retention period is perfect for us. For visibility logs, for example, we are ingesting some logs, and I believe the retention rate is actually fourteen days.

Singularity Cloud Workload Security has reduced our MTTD. Previously, with Defender, it would sometimes fail to detect threats. Now, we detect and remediate many more threats automatically, almost instantaneously. For example, if we download a malware file, we usually cannot even open it because Singularity Cloud Workload Security detects it automatically with a super-fast response time.

Our MTTR is automatic. As soon as a threat is detected, remediation is performed automatically, according to our policy. We can even generate a report of the remediation and all affected files. This allows us to see everything and ensures that remediation is performed quickly.

Singularity Cloud Workload Security has freed up our SOC staff's time to work on other projects. Before, we were considering hiring a 24/7 SOC team, but with SentinelOne's vigilance package, they take care of almost everything for us. We no longer need an employee to monitor logs and threats 24/7.

Since we are freeing up some time from the operations side, our IT administrators and security personnel do not have to constantly monitor the console to see what is happening. Because we trust the product to take care of malware for us, our productivity has definitely increased. We only check the logs once a week.

Singularity Cloud Workload Security works well with other vendors, so we can even have two EDR solutions if we want to. The exclusions can be done through the console, which is very easy to use. It gives us a list of all the applications that we have installed on all our systems and makes it easy to create different types of exclusions. For example, we can create exclusions for performance reasons or to suppress alerts. There are a lot of options, and they are all very easy to use.

What is most valuable?

My favorite feature is Storyline. It creates a neat graph that shows us how any threat played out, in real time. We can see all the information about what was modified or changed on our system, such as files that were modified, created, or deleted, and register keys that were created or edited. For a SOC analyst, this information is super useful. We can deep dive into all the information and see exactly what happened on each computer individually.

The second feature is actually part of the SDR platform, and it provides native integrations with other security software vendors, such as Okta or Azure AD. This allows us to ingest all of our audit logs for security events and to take action on them. For example, we can set up an automation alert so that if a threat is detected on an endpoint, we can automatically take action on our Okta or AD environment, such as locking the account that was signed in or forcing a password reset.

What needs improvement?

I know that SentinelOne is working on additional integrations for their XDR platform, and I would definitely prefer more integrations. I understand that many more integrations are coming soon but by the end of the year. I would like additional integrations. Currently, we have integrations with Azure AD, Okta, Mimecast, and Netscope. Many of our clients and we also use firewalls from Cisco, Juniper, and so on. It would be helpful to be able to retrieve audit logs or actionable items from these firewalls.

For how long have I used the solution?

I have been using Singularity Cloud Workload Security for two years.

What do I think about the stability of the solution?

Singularity Cloud Workload Security is stable, and we have not experienced any downtime. 

The stability of Singularity Cloud Workload Security is similar to that of Microsoft Defender.

What do I think about the scalability of the solution?

Singularity Cloud Workload Security is infinitely scalable, with a multi-tenancy feature that allows us to have multiple sites, such as physical sites. For example, if we have two locations, we can easily create admins who have access to only one site or to all sites. It scales really well, regardless of our environment.

The auto-scaling feature is user-friendly. As we install more endpoints, they will simply show up in the console, allowing us to create our own physical sites with their own admins and different policies.

How are customer service and support?

My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They also sent me some documentation, which was already available to me, but they saved me the time of searching for it. They even offered to schedule a team call to discuss the integration and have a team member help us directly. The only downside is that the entire interaction was text-based, so it could be difficult to get a definitive answer to some questions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft Defender, but some of our laptops were infected with malware anyway. Because of this, we had to redeploy all of our laptops. We therefore concluded that the solution was not working as well as it should in terms of detection and response so we switched to Singularity Cloud Workload Security.

How was the initial setup?

Deployment was straightforward. The agent is simple to deploy, and we only need to deploy it to all of our endpoints. It is a simple installation that requires our site token. We can deploy it through group policies, Intune, or any mass deployment software. I completed the deployment myself.

Which other solutions did I evaluate?

We evaluated CrowdStrike, Carbon Black, and Bitdefender, and found that Singularity Cloud Workload Security had a much better remediation process. This is because Singularity Cloud Workload Security uses AI-powered detection and remediation, instead of relying on human analysts. This means that threats can be detected and remediated much faster than with traditional security solutions. Another factor that influenced our decision was pricing. SentinelOne is not too expensive compared to other providers, and it offers a wide range of integrations with other security products.

What other advice do I have?

I would rate Singularity Cloud Workload Security nine out of ten.

Maintenance is minimal, requiring only occasional updates. When a major update is available, we receive an email notification. We then accept and deploy the update to all eligible endpoints through the console.

Singularity Cloud Workload Security is very easy to deploy and has one of the best detection rates among vendors. It has a very user-friendly UI that provides a high-level overview of current threats and system status, as well as the ability to drill down into analytics and threat indicators using the visibility console. It is so user-friendly that anyone can use it, regardless of their expertise level. However, for more experienced users, there is also the option to dig deeper into the data.

Singularity Cloud Workload Security helps us spend less time on threats and more time on our core competency, which is consulting work. This definitely improves our productivity and innovation.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
PeerSpot user
Content Specialist at PeerSpot
Real User
Regular monitoring enhances compliance and collaboration while reducing false positives
Pros and Cons
  • "The monitoring tool has comprehensive monitoring features."
  • "The SentinelOne Singularity Cloud Security has substantially affected my risk posture, as it was the first tool that notified me of the public exposure of a repository by a developer, allowing me to resolve the issue within minutes."
  • "I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother."
  • "I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother."

What is our primary use case?

As a Security Engineer, I use the SentinelOne Singularity Cloud Security primarily for cloud security posture management. Additionally, I benefit from features such as attack visualization and evidence-based reporting, which help proactively mitigate vulnerabilities, reducing compliance risk and audit pressures.

Infrastructure as code scanning is a valuable capability, and while we primarily use the SentinelOne Singularity Cloud Security for cloud security posture management, we also leverage its infrastructure as code scanning, which is vital given the implications of hard-coded secrets in our source code.

I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues, suggesting it could benefit from enhancements to be more robust and smoother.

How has it helped my organization?

The SentinelOne Singularity Cloud Security has improved our ability to protect containers, Kubernetes, and other systems, especially since we have integrated it with all CWPP and CSPM application security and container scanning features into Jira for more effective vulnerability management.

What is most valuable?

The monitoring tool has comprehensive monitoring features. They also provide reports with a compliance score that shows how well we meet certain regulatory standards and allows us to present our compliance as a percentage, demonstrating our serious approach to security. My company is fundamentally focused on security, so this solution is a significant part of it.

The ease of use of the SentinelOne Singularity Cloud Security is evident, as the dashboard is very simple, allowing even beginners to understand the product and its purpose without confusion.

The evidence-based reporting proves crucial for prioritizing issues, as when I receive alerts about any DDoS attacks or incidents affecting my infrastructure, the SentinelOne Singularity Cloud Security plays a very important role in alerting me quickly.

The proof of exploitability in the evidence-based reporting is significantly important to us, as it allows the SentinelOne Singularity Cloud Security to identify issues quickly, especially when a developer accidentally makes a repository public, catching problems before they escalate.

The SentinelOne Singularity Cloud Security has substantially affected my risk posture, as it was the first tool that notified me of the public exposure of a repository by a developer, allowing me to resolve the issue within minutes.

The SentinelOne Singularity Cloud Security helps us reduce the number of false positives significantly, as it provides context to alerts, allowing us to manage public-facing resources without overwhelming alerts when exceptions are necessary.

My mean time to remediate has reduced by about 30% to 40% since using the SentinelOne Singularity Cloud Security.

The mean time to detect has also decreased by 20% with the SentinelOne Singularity Cloud Security.

The SentinelOne Singularity Cloud Security facilitates collaboration between cloud security, application developers, and application security teams, centralizing the reporting and communication of flagged vulnerabilities for remediation through dashboards.

What needs improvement?

I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother.

For how long have I used the solution?

I have been using the SentinelOne Singularity Cloud Security for around 1.5 years.

What do I think about the stability of the solution?

Sometimes, we do expereince lagging. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

Technical support is knowledgable. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use an alternative solution. 

How was the initial setup?

It's easy to deploy. It took us two to three days. 

What about the implementation team?

We did have the customer support team on call during the implementation. 

What other advice do I have?

We're just a customer and end-user.  

I do not personally use the agentless vulnerability scanning feature, however, my team utilizes it. I do not have extensive insight into its specific workings.

I do not use the offensive security engine feature.

I rate the SentinelOne Singularity Cloud Security nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer2392488 - PeerSpot reviewer
Sr Security Analyst at a computer software company with 201-500 employees
Real User
Top 20
Shows the flaws or vulnerabilities present in the cloud assets and provides good remediation processes
Pros and Cons
  • "The remediation process is good."
  • "We don't get any notifications from SentinelOne Singularity Cloud Security when the clusters are down."

What is our primary use case?

We use the tool for cloud security management. We check the vulnerabilities in the cloud during the configuration phase using SentinelOne Singularity Cloud Security. We check how many cloud assets are being covered and how many issues have been identified from multiple cloud assets. We check different types of issues. We look into cloud network configuration, Offensive Security, Kubernetes security, and vulnerabilities. We also use the ThreatWatch option to check for active attacks happening worldwide. We can also check compliance, analytics, and asset inventory. We use the tool in multiple locations.

How has it helped my organization?

Without the product, we cannot know the configurations and the issues that are present in the cloud assets. SentinelOne Singularity Cloud Security helps us to know such details easily. It guides us and shows the flaws or vulnerabilities present in the cloud assets. It also provides good remediation processes with screenshots. It is easy to tackle and remediate the issues present in the cloud assets.

What is most valuable?

The solution provides detailed visibility into the security state of the assets and workloads across all the platforms. The remediation process is good. It clearly provides every step required in the resolution with screenshot links. I like it very much. The product helps us identify the misconfigurations and flaws present in our organization. We meet with the concerned teams and resolve the issues. It helps us a lot by finding all the issues in the cloud assets.

We use the solution's agentless vulnerability scanning. There are different categories in the product. It is useful for us that SentinelOne Singularity Cloud Security includes proof of exploitability in its evidence-based reporting. It is required for every company that uses clouds. SentinelOne Singularity Cloud Security has helped reduce the number of false positives we deal with. Most of the time, we do not get false positives. It is usually below 10%.

The product has improved our risk posture by 50%. We can detect vulnerabilities faster. SentinelOne Singularity Cloud Security has sped up the process by 80% to 90%. SentinelOne Singularity Cloud Security provides us with the remediation process. It has reduced the mean time to remediate. Without the tool, we wouldn't know the process to remediate. We can get some things on Google, but the product provides the exact process we need to follow. The solution improves the mean time to remediate by 70%. It is a very helpful tool for remediation.

SentinelOne Singularity Cloud Security is a collaborative tool. It is very easy to use. Anyone can easily use it. We can easily check the flaws and collaborate with other teams. SentinelOne Singularity Cloud Security has helped us save engineering time by 50%. We use other tools for compliance. We have endpoint security solutions and antivirus products for normal assets. Similarly, we need a tool for the cloud assets. I will recommend SentinelOne Singularity Cloud Security to everyone who uses the cloud.

What needs improvement?

Under the containers section, we have a cluster. It is a link between the organization and SentinelOne Singularity Cloud Security. We don't get any notifications from SentinelOne Singularity Cloud Security when the clusters are down. The SentinelOne Singularity Cloud Security database doesn't receive any updates. It doesn't trigger any alerts. We must check things manually. It must be improved in future releases. If notifications are available, then it will be more helpful, easy, and time-saving. We can easily contact the team, check why the cluster is down, and restart things.

For how long have I used the solution?

I have been using the solution for one and a half years.

What do I think about the stability of the solution?

The solution is stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

We have eight users in our organization. The solution does not need any maintenance. I rate the scalability a nine out of ten.

How are customer service and support?

The technical support is good. The team responds within 24 hours and resolves all the issues we raise. The team also arranges monthly meetings for updates. The support team educates us about the upcoming updates in the tool. The team helps us if an individual or a team has issues with SentinelOne Singularity Cloud Security. The support people also help us with the remediation process if we are stuck at any stage.

How would you rate customer service and support?

Positive

How was the initial setup?

The tool is deployed on the cloud. The deployment can be done in a day. One or two people from our organization and two to three people from the development team of SentinelOne Singularity Cloud Security were involved in the deployment. The solution was easy to deploy. It was not complicated.

What was our ROI?

The product has saved us time, money, and resources. We have saved 80% of time, 20% of resources, and 80% of money.

What's my experience with pricing, setup cost, and licensing?

The tool is cost-effective. It is neither cheap nor expensive.

What other advice do I have?

The tool is easy to use. Compared to other products, SentinelOne Singularity Cloud Security is the most easy to use. There are different severity categories, such as critical, high, medium, and low. We get notifications for critical things. Critical issues have the highest priority. The ability to prioritize the issues is helpful for us.

Overall, I rate the product an eight out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Cyber Security Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Top 10
The storyline feature helps trace an event back to its source
Pros and Cons
  • "The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link."
  • "While it is good, I think the solution's console could be improved."

What is our primary use case?

We use Singularity Cloud Workload Security primarily as an EDR for protecting our endpoints. We also use it for incident response. We can track down issues or weirdness in our network via Singularity Cloud Workload Security and other tools we have. 

We use it as an additional set of storage for our Splunk SIEM. It collects some of the less important events, and we keep them in Singularity Cloud Workload Security. We save money on storage space and the number of events that we have to search through.

What is most valuable?

The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link. This feature has helped our incident response team and SOC team to track stuff down and ensure that it hasn't spread further into the network than we're aware of. It also helps us see where it started and take appropriate steps.

What needs improvement?

While it is good, I think the solution's console could be improved. I'm the SME for Singularity Cloud Workload Security, and the amount of time I have to spend resetting passwords or accounts seems particularly high. We don't use SSO for the time being. It's fairly common for me to go in weekly and reset a password or reissue credentials to get people to log in. This process is very antiquated and could definitely be improved upon.

For how long have I used the solution?

We have been using Singularity Cloud Workload Security for about two years now.

What do I think about the stability of the solution?

I have not experienced any issues with the solution's stability. Occasionally, we'll have an issue with an install where it may not install correctly, and we have to pull it out and reinstall it. Other than that, we have not had any serious issues with the solution's stability. Singularity Cloud Workload Security is significantly more stable than our previous solution.

What do I think about the scalability of the solution?

We have not had any issues with the solution's scalability. As we grow and shrink and our offices open and close, we've never had an issue scaling the product according to our needs.

How are customer service and support?

Singularity Cloud Workload Security's technical support team gets to your issue relatively quickly. I've never had an issue where I've had to call in to follow up on a ticket. Other than a complex issue that needed resolving, I've never had any serious issues with them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Singularity Cloud Workload Security, we used a product called Endpoint Security. With Endpoint, it was almost as if the company that had created the solution had forgotten about it. Its updates were coming slowly, and it wasn't making any effort to improve itself. That was a big push. We saw that SentinelOne was a very new and good product that took many innovative steps. Hence, we decided to use Singularity Cloud Workload Security.

How was the initial setup?

I feel Singularity Cloud Workload Security's initial setup was fairly straightforward. Deploying the product was not terribly difficult. It was more about scheduling and timing on the various teams' parts. Once we had that under control, the deployment of the product itself was very simple.

What about the implementation team?

We deployed the solution by ourselves. We did have SentinelOne support available. A team was available for us, but we did roll it out on our own. Around five people were involved in the solution's deployment.

What was our ROI?

The solution has provided improvement in productivity and the time spent on issues. With the implementation of Singularity Cloud Workload Security, our teams have been able to more efficiently use their time to fight other fires, as it were.

What's my experience with pricing, setup cost, and licensing?

Singularity Cloud Workload Security's pricing is good. It's pretty similar to a lot of newer products' pricing. A lot of legacy products don't really use it. This newer pricing model seems to be a better fit for our company, and I like that.

Which other solutions did I evaluate?

Before choosing Singularity Cloud Workload Security, we evaluated CrowdStrike and Symantec. I feel like CrowdStrike is probably an equal to Singularity Cloud Workload Security. However, we decided not to go for CrowdStrike because it was more expensive.

Singularity Cloud Workload Security is a SaaS product, so no equipment or installations are needed other than agents on the endpoints. The ability to be available if we were to have some type of DR incident was a huge plus. That way, we could still keep the tool working if there was some issue with one location or multiple locations. As always, cost was definitely an issue here as well. The features and the efficiency that was offered were also a big draw.

What other advice do I have?

Other than the manual upgrades we do, Singularity Cloud Workload Security doesn't require any maintenance.

I would ask users to put the solution through the spaces, do what they normally do in response to an incident, and see how Singularity Cloud Workload Security acts. If you have a certain set of steps that you take for an incident, follow those in Singularity Cloud Workload Security. Whatever you do with your current product, do it in Singularity Cloud Workload Security, and make sure that every step you've taken in the old one works in the new one.

Singularity Cloud Workload Security's real-time detection and response capabilities seem to be pretty good. They're very on point. We don't have to deal with anything like signatures. It updates itself automatically. It works very quickly and efficiently so that we can track down issues and events without wasting a lot of time.

We don't use the solution's automated remediation too much because taking something out of the hands of the engineers doesn't make everyone very comfortable. So, we use it sparingly, but what it does, it does well.

Cloud Workload Security's forensic visibility is fantastic. We have a smaller Linux footprint than a Windows footprint, but the footprint we do have is very exposed to the internet and other nasty places that are out there.

Being able to look into those and make sure that things aren't open or open things are being remediated quickly is very important to us. We like the solution's forensic visibility feature quite a bit.

The historical data record provided by Singularity Cloud Workload Security after an attack is fantastic. We want to fix the problem initially, but when we do the rehash of the event, we'd like to go back and see where it all started. We'd like to see what happened in the meantime and ensure that everything that was infected, attacked, or damaged is listed and taken care of so that no things out there can reinfect us or cause more problems. So, we really enjoy that feature.

The solution has helped reduce our organization's mean time to detect. It's much quicker than our old solution. It's reduced the response time from 24 hours down to 12 hours for the most part. That's nearly a 50% increase in the response time.

The solution has helped reduce our organization's mean time to remediate. It's good, and it works really well. We haven't had to use it too frequently, but the times we've tested it or the times we have had to enable it have been very quick and successful without too many issues behind it.

I would say Singularity Cloud Workload Security has helped free up SOC staff to work on other projects. I don't think we have any true measurements of it. However, I feel like they have more freedom to explore or work on projects as a whole versus having to chase down incidents like they did in the past.

Singularity Cloud Workload Security has improved our organization’s productivity by at least 50%.

If someone is comfortable with another solution, they can stay with it. However, the threat landscape changes so frequently and so fast that not having an up-to-date feature-packed product could be a detriment. Singularity Cloud Workload Security is a good product that provides such an environment for big and small customers.

We don't have a large Kubernetes environment. From what I have seen via Windows and Linux, we have not had any serious issues with Singularity Cloud Workload Security's interoperability with any of those solutions.

We haven't really used autoscaling as we don't want to scale it mostly for over-licensing our products. It has never been an issue. We just don't want it to grab onto something that it doesn't need to grab onto or implement itself in an environment that doesn't need it. We don't really use that, but we have tested it on a smaller scale, and it has scaled easily without too much issue.

I think the solution can help us when we need a significant innovation, a new product, or a new system being implemented. For the most part, it hasn't hindered anything currently in the works, so I see it as a plus to innovate in the future as needed.

Overall, I rate Singularity Cloud Workload Security a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Developer at a construction company with 5,001-10,000 employees
Real User
Achieve enhanced threat detection and protection with continuous monitoring
Pros and Cons
  • "For Singularity, the task capability is easy to use and it has a very intuitive dashboard, which streamlines the processes."
  • "I recommend SentinelOne due to its high-security capabilities, which are essential to safeguard data and systems from potential threats."
  • "The area of improvement is the cost, which is high compared to other traditional endpoint protections."
  • "The area of improvement is the cost, which is high compared to other traditional endpoint protections."

What is our primary use case?

I use it for security purposes, and it is deployed on the cloud. It helps me look into potential threats and resolve issues.

What is most valuable?

For Singularity, the task capability is easy to use and it has a very intuitive dashboard, which streamlines the processes. It provides user-friendly privacy protection, 24/7 threat detection monitoring, and managed services for continuous monitoring and threat hunting. It also offers ransomware protection with excellent defense mechanisms, rollback features, and extended detection and response features.

What needs improvement?

The area of improvement is the cost, which is high compared to other traditional endpoint protections. Additionally, it has limited legacy system support and may not fully support older operating systems or legacy environments.

For how long have I used the solution?

I have been using SentinelOne for one year.

What do I think about the stability of the solution?

I rate the stability nine out of ten, indicating strong stability with limited bugs, glitches, or downtime.

What do I think about the scalability of the solution?

The solution is scalable, and I rate it nine out of ten.

How are customer service and support?

I rate technical support eight out of ten, indicating satisfaction with the support provided.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not personally use any other solution before using SentinelOne, however, I have heard about multiple products compared to SentinelOne.

How was the initial setup?

The initial setup was easy and completed in a couple of days, involving three people.

What about the implementation team?

Three people were involved in the deployment, working together to ensure the setup was successful.

What was our ROI?

Meantime to remediation improved from seven to eight minutes to two to three minutes, reducing time and money by 40% to 45%. Overall, time to detect is now in milliseconds.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, I would rate the pricing and setup costs an eight out of ten, indicating it leans towards the expensive side.

What other advice do I have?

I recommend SentinelOne due to its high-security capabilities, which are essential to safeguard data and systems from potential threats.

I would rate the overall solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer2391030 - PeerSpot reviewer
Software Engineer at a computer software company with 51-200 employees
Real User
Top 20
Multi-cloud support, easy setup, and good granularity for rules
Pros and Cons
  • "The multi-cloud support is valuable. They are expanding to different clouds. It is not restricted to only AWS. It allows us to have different clouds on one platform."
  • "In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier."

What is our primary use case?

We are a security-based company. We use SentinelOne Singularity Cloud Security to put our data planes on it. We have a cloud setup, and we have integrated SentinelOne Singularity Cloud Security into our environment. It checks for any audit or security-related issues.

By implementing SentinelOne Singularity Cloud Security, we wanted a centralized solution. We have many AWS accounts to manage, so we wanted a single dashboard with analytics. We wanted to be able to view and monitor everything at once. We also wanted to customize the rules on which we wanted the alerts to be set up. SentinelOne Singularity Cloud Security was a better option for our use case.

How has it helped my organization?

We have multiple rules set up on SentinelOne Singularity Cloud Security for things that we want to monitor. We have set up something for restricted access for SSH, and then we have access to the EC2 instances. If any of the rules are broken or if there is a bad actor, we get notified quickly. It also helps with the audit and keeping the infrastructure clean.

SentinelOne Singularity Cloud Security includes proof of exploitability in its evidence-based reporting. This is quite important for us because we are a security-based company. We want to tag each and every alert correctly. We also need to provide RCA to the customers. SentinelOne Singularity Cloud Security forms a very good basic layer for things that are happening in the infrastructure. The reports that it gives are also nice. It gives us information about the impact and other things. It helps us.

Its setup is good. It also depends on how finely you want to set it up. It depends on the rules you set, the thresholds you set, and how quickly you act on things. We did not want SentinelOne Singularity Cloud Security to act on things, so we went for a basic setup without any auto-remediation. We act on the issues. It provides us with a basic layer of security.

Previously, we used to find issues from the AWS console and the AWS logs, but because we had multiple AWS accounts, finding out the issues was a bit of a pain point for us. We had to go inside 30 to 40 AWS accounts to find out the capabilities. We had to write our own automation scripts to find the full logs. We wanted a solution that gave us a centralized place to put all the issues that we were facing based on security concerns. With SentinelOne Singularity Cloud Security, we found a centralized solution. It was easy for us to get the data of 30 to 40 clusters in a single dashboard. It was pretty nice to have that. The UI seems a bit confusing initially, but once you start using it, it becomes more intuitive.

There is a team that is working on setting it up on ISE. So far, with just a vanilla setup, it is doing its job, and we are happy with it.

There are a few false positives, but we want them to be there. We do not want to miss out on something. We want everything to be monitored. It does not matter to us if it is a false positive. At the end of the day, the cost that we would pay by ignoring a true positive thinking it is a false positive would be much higher than going through false positives and marking them as false positives.

For every module and everything that we do on our AWS clusters, we evaluate the risk individually, and then SentinelOne Singularity Cloud Security forms an extra layer of security on top of the personal checks that we do. It is like a shield for us. It helps us a lot.

SentinelOne Singularity Cloud Security has reduced the mean time to detect issues by a lot. Earlier, it was a very manual process to detect errors. There was not a single place where we could look into all the alerts. They were all scattered. SentinelOne Singularity Cloud Security unified that. With SentinelOne Singularity Cloud Security, once the alert is detected, we can just look into it directly. We can go into a specific cluster, resolve the issues, and mark it as resolved. There is a 45% to 50% reduction in the mean time to detect.

Our mean time to remediate remains the same because we have manual remediation. There is no change in that. The main issue for us was to be able to detect issues, and SentinelOne Singularity Cloud Security solved that for us, but because remediation is taken care of by us manually, the mean time to remediate remains the same.

SentinelOne Singularity Cloud Security is continuously monitored by the customer success engineering team and the security team. These people contact the infrastructure team. The application team is not involved because we mostly monitor the infrastructure side. That is the AWS side. It helps us with better collaboration. When the time zones change, we do not have to give a lot of context or change information across different time zones to different people. They can go into the console, see the issue, and continue to work on it.

Earlier, if there was a security issue, it had to be handed over to people in different time zones. Because we are a global company, we have on-calls and other things. Earlier, it used to be a big process. We had to write down the whole documentation of what happened, where we were seeing the issue, and whether it was resolved or not. We had to provide the complete information on that single issue. Things are simpler now because people can just log into it and see what is in the pending state and which security vulnerabilities we are still facing. A person in a different time zone can just log into the SentinelOne Singularity Cloud Security console and start remediating the issue.

What is most valuable?

The multi-cloud support is valuable. They are expanding to different clouds. It is not restricted to only AWS. It allows us to have different clouds on one platform. The integration is quite easy. It took around 15 minutes for the whole stack to set up. It was very easy to set up. That was one of the best things.

The custom rules are also valuable. We can set up our own thresholds on the rules. We can have a granular setup for the rules. We can also scan for specific ports and specific AWS modules. The granularity of rules is good. 

What needs improvement?

In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier. Initially, I had problems finding a few things and creating the policies. It was a bit difficult for me, but after going through the documentation, it got easier.

I was checking the IaC checks that they have, and they can add something for auto-remediating IaC. They can integrate something that will help auto-remediate on IaC and make needed changes to the code. They can also integrate something like CoPilot.

Other than that, I do not have any input. They have covered quite a bit. They are doing a good job. The features are good for what we are using it for right now.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 3 to 4 months.

What do I think about the stability of the solution?

Its stability is good. We do not have a high volume. It is doing well for the scale that we have. I would rate it a 9 out of 10 for stability.

What do I think about the scalability of the solution?

Its scalability is good. I would rate it an 8 out of 10 for scalability. It meets our requirements. SentinelOne Singularity Cloud Security does the very basic job of collecting the CloudWatch logs, keeping them in a centralized place, and looking for errors. We have scaled it across all of our AWS accounts, and it is doing well. I do not see any issues coming in the future as well.

SentinelOne Singularity Cloud Security is being used by our infrastructure team. There are 15 to 20 people who keep a check.

How are customer service and support?

Their support was good. I would rate them an 8 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not have anything like SentinelOne Singularity Cloud Security before.

How was the initial setup?

The initial setup was straightforward. It only took about 15 minutes.

We initially had issues handling the setup. We were doing it slightly wrong. We ran it multiple times which messed up the setup. We got SentinelOne Singularity Cloud Security folks on the call. SentinelOne Singularity Cloud Security people assisted us with it, and it was very quick once they were on the call.

We are on the cloud. We have different AWS clusters, and we have onboarded AWS clusters to it. There is a single dashboard for us. We have not integrated it with anything else. SentinelOne Singularity Cloud Security is a separate system running, and we have not integrated it with anything. Being a security company, we are directly adding third-party solutions to our stack. 

SentinelOne Singularity Cloud Security does not require any maintenance from our side. It was a one-time installation, and since then, we have not had any issues with it.

What other advice do I have?

Based on the things that we have tested, it does a pretty good job of alerting and reporting. If you have a highly scaled environment with 50 to 60 AWS clusters and you are looking for a tool that simplifies getting security logs, SentinelOne Singularity Cloud Security is the perfect solution. It does the job. I would recommend SentinelOne Singularity Cloud Security to others.

SentinelOne Singularity Cloud Security has an auto-remediation feature, but we are not using that because we have to give a lot of access to SentinelOne Singularity Cloud Security for that. We are not willing to do so. That is why we do not use the auto-remediation offered by SentinelOne Singularity Cloud Security. We just get the alerts, and then we act on them. We also do not use agentless vulnerability scanning, IaC scanning, and SentinelOne Singularity Cloud Security's Offensive Security Engine.

Overall, I would rate SentinelOne Singularity Cloud Security an 8 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.