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William Mailhot - PeerSpot reviewer
Pre-sales Engineer at a tech services company with 11-50 employees
Reseller
Top 20
Is able to auto-scale and remediate, as well as save us time
Pros and Cons
  • "My favorite feature is Storyline."
  • "I would like additional integrations."

What is our primary use case?

We use Singularity Cloud Workload Security to protect all our servers from malware, both present and future. We also use it to protect our user endpoints, such as workstations and employee laptops.

We recently switched from Windows Defender to SentinelOne endpoint protection after a few of our laptops were infected with malware. SentinelOne has been protecting our laptops, endpoints, and servers for two years now, and it has performed well in internal and external audits.

We currently have a hybrid Active Directory environment. SentinelOne itself is a SaaS-based product, so it is fully cloud-based. However, we need to install agents on all of our endpoints and cloud services.

How has it helped my organization?

Singularity Cloud Workload Security has real-time threat detection capabilities. We have tested it with multiple clients and ourselves, and it has detected malware every time we have been attacked. Compared to other major security vendors, Singularity Cloud Workload Security had the best detection rates for all the malware we threw at it during our proof of concept.

Automated remediation is policy-based, which makes it very useful. The SentinelOne platform gathers all information about how the threat played out and all the changes that were affected on our system. Using this information makes it very easy to remediate all the damage because we know what happened. Automated remediation is amazing and a key differentiator from other competitors.

For Linux kernels, the agent supports almost all platforms, including legacy Windows, macOS, and Linux. We have a few Linux servers, and the mitigation and all the other features work just as well as on the other operating systems.

Using the Deep Visibility Console, we can thoroughly investigate everything that was called or changed on a computer. This gives us visibility into virtually everything that happens on all of our endpoints at all times, in real-time. This has allowed us to find threats that other vendors would have missed. We can also use the Deep Visibility Console to perform threat hunting. For example, if a threat has been moving around our network, we can track it down to see exactly where it is moving to and how it is working.

The historical data record provided by Singularity Cloud Workload Security after an attack is good. For data retention in terms of threats, we have a one-year retention period. This is a long time, and it is very useful for our insurance policies, as we often need to comply with them. For compliance purposes, the one-year retention period is perfect for us. For visibility logs, for example, we are ingesting some logs, and I believe the retention rate is actually fourteen days.

Singularity Cloud Workload Security has reduced our MTTD. Previously, with Defender, it would sometimes fail to detect threats. Now, we detect and remediate many more threats automatically, almost instantaneously. For example, if we download a malware file, we usually cannot even open it because Singularity Cloud Workload Security detects it automatically with a super-fast response time.

Our MTTR is automatic. As soon as a threat is detected, remediation is performed automatically, according to our policy. We can even generate a report of the remediation and all affected files. This allows us to see everything and ensures that remediation is performed quickly.

Singularity Cloud Workload Security has freed up our SOC staff's time to work on other projects. Before, we were considering hiring a 24/7 SOC team, but with SentinelOne's vigilance package, they take care of almost everything for us. We no longer need an employee to monitor logs and threats 24/7.

Since we are freeing up some time from the operations side, our IT administrators and security personnel do not have to constantly monitor the console to see what is happening. Because we trust the product to take care of malware for us, our productivity has definitely increased. We only check the logs once a week.

Singularity Cloud Workload Security works well with other vendors, so we can even have two EDR solutions if we want to. The exclusions can be done through the console, which is very easy to use. It gives us a list of all the applications that we have installed on all our systems and makes it easy to create different types of exclusions. For example, we can create exclusions for performance reasons or to suppress alerts. There are a lot of options, and they are all very easy to use.

What is most valuable?

My favorite feature is Storyline. It creates a neat graph that shows us how any threat played out, in real time. We can see all the information about what was modified or changed on our system, such as files that were modified, created, or deleted, and register keys that were created or edited. For a SOC analyst, this information is super useful. We can deep dive into all the information and see exactly what happened on each computer individually.

The second feature is actually part of the SDR platform, and it provides native integrations with other security software vendors, such as Okta or Azure AD. This allows us to ingest all of our audit logs for security events and to take action on them. For example, we can set up an automation alert so that if a threat is detected on an endpoint, we can automatically take action on our Okta or AD environment, such as locking the account that was signed in or forcing a password reset.

What needs improvement?

I know that SentinelOne is working on additional integrations for their XDR platform, and I would definitely prefer more integrations. I understand that many more integrations are coming soon but by the end of the year. I would like additional integrations. Currently, we have integrations with Azure AD, Okta, Mimecast, and Netscope. Many of our clients and we also use firewalls from Cisco, Juniper, and so on. It would be helpful to be able to retrieve audit logs or actionable items from these firewalls.

Buyer's Guide
SentinelOne Singularity Cloud Security
June 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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For how long have I used the solution?

I have been using Singularity Cloud Workload Security for two years.

What do I think about the stability of the solution?

Singularity Cloud Workload Security is stable, and we have not experienced any downtime. 

The stability of Singularity Cloud Workload Security is similar to that of Microsoft Defender.

What do I think about the scalability of the solution?

Singularity Cloud Workload Security is infinitely scalable, with a multi-tenancy feature that allows us to have multiple sites, such as physical sites. For example, if we have two locations, we can easily create admins who have access to only one site or to all sites. It scales really well, regardless of our environment.

The auto-scaling feature is user-friendly. As we install more endpoints, they will simply show up in the console, allowing us to create our own physical sites with their own admins and different policies.

How are customer service and support?

My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They also sent me some documentation, which was already available to me, but they saved me the time of searching for it. They even offered to schedule a team call to discuss the integration and have a team member help us directly. The only downside is that the entire interaction was text-based, so it could be difficult to get a definitive answer to some questions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft Defender, but some of our laptops were infected with malware anyway. Because of this, we had to redeploy all of our laptops. We therefore concluded that the solution was not working as well as it should in terms of detection and response so we switched to Singularity Cloud Workload Security.

How was the initial setup?

Deployment was straightforward. The agent is simple to deploy, and we only need to deploy it to all of our endpoints. It is a simple installation that requires our site token. We can deploy it through group policies, Intune, or any mass deployment software. I completed the deployment myself.

Which other solutions did I evaluate?

We evaluated CrowdStrike, Carbon Black, and Bitdefender, and found that Singularity Cloud Workload Security had a much better remediation process. This is because Singularity Cloud Workload Security uses AI-powered detection and remediation, instead of relying on human analysts. This means that threats can be detected and remediated much faster than with traditional security solutions. Another factor that influenced our decision was pricing. SentinelOne is not too expensive compared to other providers, and it offers a wide range of integrations with other security products.

What other advice do I have?

I would rate Singularity Cloud Workload Security nine out of ten.

Maintenance is minimal, requiring only occasional updates. When a major update is available, we receive an email notification. We then accept and deploy the update to all eligible endpoints through the console.

Singularity Cloud Workload Security is very easy to deploy and has one of the best detection rates among vendors. It has a very user-friendly UI that provides a high-level overview of current threats and system status, as well as the ability to drill down into analytics and threat indicators using the visibility console. It is so user-friendly that anyone can use it, regardless of their expertise level. However, for more experienced users, there is also the option to dig deeper into the data.

Singularity Cloud Workload Security helps us spend less time on threats and more time on our core competency, which is consulting work. This definitely improves our productivity and innovation.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
Content Specialist at PeerSpot
Real User
Regular monitoring enhances compliance and collaboration while reducing false positives
Pros and Cons
  • "The monitoring tool has comprehensive monitoring features."
  • "The SentinelOne Singularity Cloud Security has substantially affected my risk posture, as it was the first tool that notified me of the public exposure of a repository by a developer, allowing me to resolve the issue within minutes."
  • "I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother."
  • "I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother."

What is our primary use case?

As a Security Engineer, I use the SentinelOne Singularity Cloud Security primarily for cloud security posture management. Additionally, I benefit from features such as attack visualization and evidence-based reporting, which help proactively mitigate vulnerabilities, reducing compliance risk and audit pressures.

Infrastructure as code scanning is a valuable capability, and while we primarily use the SentinelOne Singularity Cloud Security for cloud security posture management, we also leverage its infrastructure as code scanning, which is vital given the implications of hard-coded secrets in our source code.

I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues, suggesting it could benefit from enhancements to be more robust and smoother.

How has it helped my organization?

The SentinelOne Singularity Cloud Security has improved our ability to protect containers, Kubernetes, and other systems, especially since we have integrated it with all CWPP and CSPM application security and container scanning features into Jira for more effective vulnerability management.

What is most valuable?

The monitoring tool has comprehensive monitoring features. They also provide reports with a compliance score that shows how well we meet certain regulatory standards and allows us to present our compliance as a percentage, demonstrating our serious approach to security. My company is fundamentally focused on security, so this solution is a significant part of it.

The ease of use of the SentinelOne Singularity Cloud Security is evident, as the dashboard is very simple, allowing even beginners to understand the product and its purpose without confusion.

The evidence-based reporting proves crucial for prioritizing issues, as when I receive alerts about any DDoS attacks or incidents affecting my infrastructure, the SentinelOne Singularity Cloud Security plays a very important role in alerting me quickly.

The proof of exploitability in the evidence-based reporting is significantly important to us, as it allows the SentinelOne Singularity Cloud Security to identify issues quickly, especially when a developer accidentally makes a repository public, catching problems before they escalate.

The SentinelOne Singularity Cloud Security has substantially affected my risk posture, as it was the first tool that notified me of the public exposure of a repository by a developer, allowing me to resolve the issue within minutes.

The SentinelOne Singularity Cloud Security helps us reduce the number of false positives significantly, as it provides context to alerts, allowing us to manage public-facing resources without overwhelming alerts when exceptions are necessary.

My mean time to remediate has reduced by about 30% to 40% since using the SentinelOne Singularity Cloud Security.

The mean time to detect has also decreased by 20% with the SentinelOne Singularity Cloud Security.

The SentinelOne Singularity Cloud Security facilitates collaboration between cloud security, application developers, and application security teams, centralizing the reporting and communication of flagged vulnerabilities for remediation through dashboards.

What needs improvement?

I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother.

For how long have I used the solution?

I have been using the SentinelOne Singularity Cloud Security for around 1.5 years.

What do I think about the stability of the solution?

Sometimes, we do expereince lagging. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

Technical support is knowledgable. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use an alternative solution. 

How was the initial setup?

It's easy to deploy. It took us two to three days. 

What about the implementation team?

We did have the customer support team on call during the implementation. 

What other advice do I have?

We're just a customer and end-user.  

I do not personally use the agentless vulnerability scanning feature, however, my team utilizes it. I do not have extensive insight into its specific workings.

I do not use the offensive security engine feature.

I rate the SentinelOne Singularity Cloud Security nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
SentinelOne Singularity Cloud Security
June 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,168 professionals have used our research since 2012.
Security Administrator at a retailer with 10,001+ employees
Real User
It is user-friendly and helps reduce false positives, but the log search is limited to 14 days
Pros and Cons
  • "The user-friendliness is the most valuable feature."
  • "A two-month grace period for extended searches would be a valuable improvement."

What is our primary use case?

SentinelOne Singularity Cloud Security is deployed on all our servers except for user machines. When Singularity identifies a downloaded application as malicious, it triggers an alert sent to our SIEM console. We can then investigate the alert details, including associated logs, to determine if the malware is static or actively malicious. We can also investigate suspicious IP addresses or domains. Additionally, Singularity monitors process creation and can provide forensic data on security incidents, including information about backdoor connections and the applications involved, like Chrome or other browsers.

How has it helped my organization?

SentinelOne Singularity Cloud Security stands out for its user-friendliness compared to competitors like CrowdStrike, FireEye HX, and Microsoft Defender. Unlike these tools, which can be cumbersome for tasks like running queries or searching for logs, Singularity offers intuitive interfaces and delivers results in seconds, even for complex searches across various hash formats, like MD5, SHA256, etc., without needing conversion.

Our existing SIEM console allows us to analyze alerts triggered by the SOC team. We can investigate potential false positives or conduct tests directly within the console. Additionally, the console facilitates quick searches for IOCs to identify malicious communications. Furthermore, Singularity Cloud Security offers a central management console for automated machine reboots, containment, and even self-maintenance in response to high-severity security alerts. This eliminates the need for manual intervention.

We saw the benefits of SentinelOne Singularity Cloud Security within the first two months of transitioning from FireEye HX. Singularity was easy to manage, and we were able to identify vulnerabilities.

SentinelOne Singularity Cloud Security has helped reduce the false positives we receive by 15 percent compared to FireEye HX.

Singularity has helped reduce our mean time to detect. The automatic containment of the infected machine is done within the first ten seconds of detection.

Singularity has helped reduce our mean time to remediate. 

What is most valuable?

The user-friendliness is the most valuable feature.

What needs improvement?

SentinelOne Singularity Cloud Security offers a custom search function with a default 14-day limit. Extending this period to 30 days requires an additional license. A two-month grace period for extended searches would be a valuable improvement. Additionally, enhancements to the threat-hunting capabilities of the hunter module are recommended.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for two years.

How are customer service and support?

We had an incident in which they pushed a patch without notifying us and without testing, damaging all of our security controls. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used FireEye HX but shifted to Singularity because we saw the potential while the POC was going on. The top three endpoint security solutions are SentinelOne Singularity, Microsoft Defender, and CrowdStrike. FireEye HX is not one of them.

How was the initial setup?

The initial deployment's complexity was moderate. The entire deployment took six months to complete.

What about the implementation team?

The implementation was completed with the help of the vendor.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security seven out of ten. The lack of a 60-day search option for the log source lowers the overall score.

The endpoint security team does the maintenance.

SentinelOne Singularity Cloud Security is a good product that is easy to use. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Prathamesh Salunkhe - PeerSpot reviewer
Cloud engineer at ACC Ltd
Real User
Top 10
Dashboard shows the criticality of issues and helps resolve issues according to their severity
Pros and Cons
  • "SentinelOne Singularity Cloud Security has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability."
  • "SentinelOne Singularity Cloud Security takes four to five hours to detect and highlight an issue, and that time should be reduced."

What is our primary use case?

We use SentinelOne Singularity Cloud Security for our AWS cloud used in my project and to check the account's vulnerabilities.

How has it helped my organization?

SentinelOne Singularity Cloud Security has improved our organization a lot. Before using SentinelOne Singularity Cloud Security, we had not covered many points according to vulnerabilities. We have used the solution's dashboard, which shows the criticality of issues, and we have rectified and resolved many issues according to their severity.

What is most valuable?

SentinelOne Singularity Cloud Security has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability. If it is not a critical problem, we can try to solve it within 4-5 hours. If it's very critical, then we can take action immediately.

What needs improvement?

SentinelOne Singularity Cloud Security takes 4-5 hours to detect and highlight an issue, and that time should be reduced. Sometimes, the solution shows false alerts. The comments section has also been turned off for the last 10 to 15 days. These are the two issues I'm facing right now in SentinelOne Singularity Cloud Security.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for the last three months.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security is a stable solution, and I haven’t come across any bugs or glitches.

I rate the solution an 8 out of 10 for stability.

What do I think about the scalability of the solution?

The solution has good scalability. Around 10 users in my team use the solution.

I rate SentinelOne Singularity Cloud Security's scalability an 8-10 out of 10.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's pricing is good because it provides us with a solution.

What other advice do I have?

Suppose we find a volume not attached to any EC2 instance during scanning. SentinelOne Singularity Cloud Security detects such vulnerabilities, and we try to resolve them. SentinelOne Singularity Cloud Security is an easy-to-use solution. Everybody in my team works with SentinelOne Singularity Cloud Security to monitor any vulnerabilities it detects.

SentinelOne Singularity Cloud Security is a good tool for security and vulnerability detection for me and my team. The solution is easy to use, and we are very familiar with the dashboard, which shows the criticality of particular problems. It also shows the link to a particular vulnerability or problem so that we can directly go to that particular problem.

Through the solution's dashboard, we can see problems and detect vulnerabilities. Then, we assign each problem to another and try to resolve it. In the pre production environment, we used to try a blue/green deployment. If we try to get any alerts from that particular dashboard, SentinelOne Singularity Cloud Security will detect them.

SentinelOne Singularity Cloud Security has improved our risk posture by 50% to 60%. Earlier, we couldn't identify the things created by mistake during production. If something is created by mistake or if we are unable to detect mistakes in the production environment, SentinelOne Singularity Cloud Security scans and alerts us of any vulnerabilities.

SentinelOne Singularity Cloud Security takes approximately 4-5 hours to detect an issue. We conducted a test by creating one issue, which was highlighted in the SentinelOne Singularity Cloud Security dashboard within four to five hours. The issue was still present in the SentinelOne Singularity Cloud Security scan after we resolved it, and it was removed after four to five hours.

SentinelOne Singularity Cloud Security has helped reduce our mean time to remediate, and we immediately take action on the issue. In my opinion, SentinelOne Singularity Cloud Security is really collaborative, and other teams use it at the utmost level. The solution is really helpful for us regarding system security.

SentinelOne Singularity Cloud Security has helped us save around 30% to 40% of engineering time. We just see the SentinelOne Singularity Cloud Security dashboard for issues it has detected and try to resolve them as soon as possible. SentinelOne Singularity Cloud Security has helped us save approximately 30% to 40% of our resources, time, and money.

SentinelOne Singularity Cloud Security is integrated with the AWS tool our team uses to detect vulnerabilities. SentinelOne Singularity Cloud Security is a SaaS (Software as a service) solution. We have five to six accounts on SentinelOne Singularity Cloud Security and use them in multiple locations. The solution does not require any maintenance. I would recommend the solution to other users.

Overall, I rate SentinelOne Singularity Cloud Security a 9 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Developer at a construction company with 5,001-10,000 employees
Real User
Achieve enhanced threat detection and protection with continuous monitoring
Pros and Cons
  • "For Singularity, the task capability is easy to use and it has a very intuitive dashboard, which streamlines the processes."
  • "I recommend SentinelOne due to its high-security capabilities, which are essential to safeguard data and systems from potential threats."
  • "The area of improvement is the cost, which is high compared to other traditional endpoint protections."
  • "The area of improvement is the cost, which is high compared to other traditional endpoint protections."

What is our primary use case?

I use it for security purposes, and it is deployed on the cloud. It helps me look into potential threats and resolve issues.

What is most valuable?

For Singularity, the task capability is easy to use and it has a very intuitive dashboard, which streamlines the processes. It provides user-friendly privacy protection, 24/7 threat detection monitoring, and managed services for continuous monitoring and threat hunting. It also offers ransomware protection with excellent defense mechanisms, rollback features, and extended detection and response features.

What needs improvement?

The area of improvement is the cost, which is high compared to other traditional endpoint protections. Additionally, it has limited legacy system support and may not fully support older operating systems or legacy environments.

For how long have I used the solution?

I have been using SentinelOne for one year.

What do I think about the stability of the solution?

I rate the stability nine out of ten, indicating strong stability with limited bugs, glitches, or downtime.

What do I think about the scalability of the solution?

The solution is scalable, and I rate it nine out of ten.

How are customer service and support?

I rate technical support eight out of ten, indicating satisfaction with the support provided.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not personally use any other solution before using SentinelOne, however, I have heard about multiple products compared to SentinelOne.

How was the initial setup?

The initial setup was easy and completed in a couple of days, involving three people.

What about the implementation team?

Three people were involved in the deployment, working together to ensure the setup was successful.

What was our ROI?

Meantime to remediation improved from seven to eight minutes to two to three minutes, reducing time and money by 40% to 45%. Overall, time to detect is now in milliseconds.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, I would rate the pricing and setup costs an eight out of ten, indicating it leans towards the expensive side.

What other advice do I have?

I recommend SentinelOne due to its high-security capabilities, which are essential to safeguard data and systems from potential threats.

I would rate the overall solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer2391030 - PeerSpot reviewer
Software Engineer at a computer software company with 51-200 employees
Real User
Top 20
Multi-cloud support, easy setup, and good granularity for rules
Pros and Cons
  • "The multi-cloud support is valuable. They are expanding to different clouds. It is not restricted to only AWS. It allows us to have different clouds on one platform."
  • "In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier."

What is our primary use case?

We are a security-based company. We use SentinelOne Singularity Cloud Security to put our data planes on it. We have a cloud setup, and we have integrated SentinelOne Singularity Cloud Security into our environment. It checks for any audit or security-related issues.

By implementing SentinelOne Singularity Cloud Security, we wanted a centralized solution. We have many AWS accounts to manage, so we wanted a single dashboard with analytics. We wanted to be able to view and monitor everything at once. We also wanted to customize the rules on which we wanted the alerts to be set up. SentinelOne Singularity Cloud Security was a better option for our use case.

How has it helped my organization?

We have multiple rules set up on SentinelOne Singularity Cloud Security for things that we want to monitor. We have set up something for restricted access for SSH, and then we have access to the EC2 instances. If any of the rules are broken or if there is a bad actor, we get notified quickly. It also helps with the audit and keeping the infrastructure clean.

SentinelOne Singularity Cloud Security includes proof of exploitability in its evidence-based reporting. This is quite important for us because we are a security-based company. We want to tag each and every alert correctly. We also need to provide RCA to the customers. SentinelOne Singularity Cloud Security forms a very good basic layer for things that are happening in the infrastructure. The reports that it gives are also nice. It gives us information about the impact and other things. It helps us.

Its setup is good. It also depends on how finely you want to set it up. It depends on the rules you set, the thresholds you set, and how quickly you act on things. We did not want SentinelOne Singularity Cloud Security to act on things, so we went for a basic setup without any auto-remediation. We act on the issues. It provides us with a basic layer of security.

Previously, we used to find issues from the AWS console and the AWS logs, but because we had multiple AWS accounts, finding out the issues was a bit of a pain point for us. We had to go inside 30 to 40 AWS accounts to find out the capabilities. We had to write our own automation scripts to find the full logs. We wanted a solution that gave us a centralized place to put all the issues that we were facing based on security concerns. With SentinelOne Singularity Cloud Security, we found a centralized solution. It was easy for us to get the data of 30 to 40 clusters in a single dashboard. It was pretty nice to have that. The UI seems a bit confusing initially, but once you start using it, it becomes more intuitive.

There is a team that is working on setting it up on ISE. So far, with just a vanilla setup, it is doing its job, and we are happy with it.

There are a few false positives, but we want them to be there. We do not want to miss out on something. We want everything to be monitored. It does not matter to us if it is a false positive. At the end of the day, the cost that we would pay by ignoring a true positive thinking it is a false positive would be much higher than going through false positives and marking them as false positives.

For every module and everything that we do on our AWS clusters, we evaluate the risk individually, and then SentinelOne Singularity Cloud Security forms an extra layer of security on top of the personal checks that we do. It is like a shield for us. It helps us a lot.

SentinelOne Singularity Cloud Security has reduced the mean time to detect issues by a lot. Earlier, it was a very manual process to detect errors. There was not a single place where we could look into all the alerts. They were all scattered. SentinelOne Singularity Cloud Security unified that. With SentinelOne Singularity Cloud Security, once the alert is detected, we can just look into it directly. We can go into a specific cluster, resolve the issues, and mark it as resolved. There is a 45% to 50% reduction in the mean time to detect.

Our mean time to remediate remains the same because we have manual remediation. There is no change in that. The main issue for us was to be able to detect issues, and SentinelOne Singularity Cloud Security solved that for us, but because remediation is taken care of by us manually, the mean time to remediate remains the same.

SentinelOne Singularity Cloud Security is continuously monitored by the customer success engineering team and the security team. These people contact the infrastructure team. The application team is not involved because we mostly monitor the infrastructure side. That is the AWS side. It helps us with better collaboration. When the time zones change, we do not have to give a lot of context or change information across different time zones to different people. They can go into the console, see the issue, and continue to work on it.

Earlier, if there was a security issue, it had to be handed over to people in different time zones. Because we are a global company, we have on-calls and other things. Earlier, it used to be a big process. We had to write down the whole documentation of what happened, where we were seeing the issue, and whether it was resolved or not. We had to provide the complete information on that single issue. Things are simpler now because people can just log into it and see what is in the pending state and which security vulnerabilities we are still facing. A person in a different time zone can just log into the SentinelOne Singularity Cloud Security console and start remediating the issue.

What is most valuable?

The multi-cloud support is valuable. They are expanding to different clouds. It is not restricted to only AWS. It allows us to have different clouds on one platform. The integration is quite easy. It took around 15 minutes for the whole stack to set up. It was very easy to set up. That was one of the best things.

The custom rules are also valuable. We can set up our own thresholds on the rules. We can have a granular setup for the rules. We can also scan for specific ports and specific AWS modules. The granularity of rules is good. 

What needs improvement?

In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier. Initially, I had problems finding a few things and creating the policies. It was a bit difficult for me, but after going through the documentation, it got easier.

I was checking the IaC checks that they have, and they can add something for auto-remediating IaC. They can integrate something that will help auto-remediate on IaC and make needed changes to the code. They can also integrate something like CoPilot.

Other than that, I do not have any input. They have covered quite a bit. They are doing a good job. The features are good for what we are using it for right now.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 3 to 4 months.

What do I think about the stability of the solution?

Its stability is good. We do not have a high volume. It is doing well for the scale that we have. I would rate it a 9 out of 10 for stability.

What do I think about the scalability of the solution?

Its scalability is good. I would rate it an 8 out of 10 for scalability. It meets our requirements. SentinelOne Singularity Cloud Security does the very basic job of collecting the CloudWatch logs, keeping them in a centralized place, and looking for errors. We have scaled it across all of our AWS accounts, and it is doing well. I do not see any issues coming in the future as well.

SentinelOne Singularity Cloud Security is being used by our infrastructure team. There are 15 to 20 people who keep a check.

How are customer service and support?

Their support was good. I would rate them an 8 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not have anything like SentinelOne Singularity Cloud Security before.

How was the initial setup?

The initial setup was straightforward. It only took about 15 minutes.

We initially had issues handling the setup. We were doing it slightly wrong. We ran it multiple times which messed up the setup. We got SentinelOne Singularity Cloud Security folks on the call. SentinelOne Singularity Cloud Security people assisted us with it, and it was very quick once they were on the call.

We are on the cloud. We have different AWS clusters, and we have onboarded AWS clusters to it. There is a single dashboard for us. We have not integrated it with anything else. SentinelOne Singularity Cloud Security is a separate system running, and we have not integrated it with anything. Being a security company, we are directly adding third-party solutions to our stack. 

SentinelOne Singularity Cloud Security does not require any maintenance from our side. It was a one-time installation, and since then, we have not had any issues with it.

What other advice do I have?

Based on the things that we have tested, it does a pretty good job of alerting and reporting. If you have a highly scaled environment with 50 to 60 AWS clusters and you are looking for a tool that simplifies getting security logs, SentinelOne Singularity Cloud Security is the perfect solution. It does the job. I would recommend SentinelOne Singularity Cloud Security to others.

SentinelOne Singularity Cloud Security has an auto-remediation feature, but we are not using that because we have to give a lot of access to SentinelOne Singularity Cloud Security for that. We are not willing to do so. That is why we do not use the auto-remediation offered by SentinelOne Singularity Cloud Security. We just get the alerts, and then we act on them. We also do not use agentless vulnerability scanning, IaC scanning, and SentinelOne Singularity Cloud Security's Offensive Security Engine.

Overall, I would rate SentinelOne Singularity Cloud Security an 8 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Siddharth Pal - PeerSpot reviewer
Sr DevOps Engineer at a tech company with 51-200 employees
Real User
Top 10
Provides a unified dashboard, reduces detection times, and strengthens our security posture
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning."
  • "We can customize security policies but lack auditing capabilities."

What is our primary use case?

SentinelOne Singularity Cloud Security offers a variety of functionalities, including cloud configuration assessment and detailed misconfiguration reports. It automates vulnerability scanning, saving us time and effort. Additionally, SentinelOne Singularity Cloud Security allows us to filter compliance-related findings and provides consolidated reports for a comprehensive view.

Furthermore, SentinelOne Singularity Cloud Security can conduct customized posture management research for Cloud Posture Management initiatives. This eliminates the need for complex, independent research. Finally, SentinelOne Singularity Cloud Security helps us understand our readiness for specific security certifications.

How has it helped my organization?

One of the key features of SentinelOne Singularity Cloud Security that we utilize is its cloud-based configuration. This helps with our cloud security monitoring processes. This allows for infrastructure automation and broader implementation access. To mitigate this risk, we have multiple personnel actively monitoring activity to safeguard against vulnerabilities, employing vulnerability scanning techniques.

SentinelOne Singularity Cloud Security simplifies managing compliance. It gives us a clear compliance report, allowing us to easily identify areas for improvement and achieve full compliance. This makes it a valuable resource.

SentinelOne Singularity Cloud Security is easy to use. I would rate the ease of use 9 out of 10 compared to our previous tool which had good features but was not as intuitive as SentinelOne Singularity Cloud Security and had bugs.

SentinelOne Singularity Cloud Security's dashboard provides a single place for managing everything, including reporting and prioritization. Previously, we relied on Jira, which required submitting and closing tickets. This meant we were juggling both Jira and separate ticket management. Now, SentinelOne Singularity Cloud Security consolidates everything into a single dashboard, allowing us to see all issue priorities and address them directly. As a result, our resolution times have significantly improved, going from 9 days down to 3.

SentinelOne Singularity Cloud Security's proof of exploitability in evidence-based reporting is important. We can see all the evidence and assess it to see why the vulnerability has come up. We are also able to edit the policies and create custom policies.

Identifying preproduction issues in the IAC template or container configuration files is helpful. SentinelOne Singularity Cloud Security notifies us if the public rate defined is different which should not happen. Sometimes we encounter false positives but not many.

SentinelOne Singularity Cloud Security improved our security through the cloud configuration feature. We receive notifications if someone makes changes and our mitigation time has gone from up to 30 days down to nine.

SentinelOne Singularity Cloud Security generates some alerts that we categorize as false positives. These can occur, for instance, when someone uses a publicly available open-source tool and SentinelOne Singularity Cloud Security flags it. While SentinelOne Singularity Cloud Security's detection is valid in itself, we consider it a false positive because our development doesn't rely on that particular tool.

Our recent security assessment revealed a positive change in our security posture. We've moved from a medium to a high rating, thanks in part to SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security has reduced our mean time to detect by 40 percent.

It has reduced our mean time to remediate down to 9 days.

Using SentinelOne Singularity Cloud Security, our cloud security, application development, and AppSec teams have achieved a high level of collaboration. All work is automatically updated within SentinelOne Singularity Cloud Security, allowing each team to generate reports, review identified issues, and work towards resolving them.

Integrating AI with SentinelOne Singularity Cloud Security has strengthened our security posture.

What is most valuable?

It offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning.

What needs improvement?

We can customize security policies but lack auditing capabilities. Ideally, we should be able to review logs and track user access.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security 10 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security 10 out of 10. We are using multiple clouds and have integrated them with SentinelOne Singularity Cloud Security allowing us to easily scale.

How are customer service and support?

SentinelOne Singularity Cloud Security provides excellent technical support. In addition to monthly guidance, we also receive a comprehensive quarterly business review. We haven't needed to contact their support team outside of these scheduled interactions. We also have a customer support engineer readily available to assist us whenever we encounter any issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to SentinelOne Singularity Cloud Security because of the price and user-friendly functionality.

How was the initial setup?

The initial deployment was easy because it was cloud-based and handled by SentinelOne Singularity Cloud Security. The entire deployment process only took 1 day. We had a meeting beforehand, and the next day, they provided us with the steps to follow. We successfully integrated the system by following these instructions. 2 people from our organization were involved in the deployment.

What was our ROI?

SentinelOne Singularity Cloud Security has delivered a return on investment by enabling collaborating teams to save up to 50 percent of their time.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is fairly priced.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 9 out of 10.

10 people in our organization use SentinelOne Singularity Cloud Security.

I recommend SentinelOne Singularity Cloud Security to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chris Greeson - PeerSpot reviewer
TechOps Manager at Nations Reliable Lending, LLC
Real User
Top 20
Great automation and real-time detection with the ability to increase productivity
Pros and Cons
  • "It's helped free up staff time so that they can work on other projects."
  • "Some of the navigation and some aspects of the portal may be a little bit confusing."

What is our primary use case?

We were looking for an XDR solution that we could deploy to all of our computers since all of our users are mostly remote, and we previously had firewalls at branch locations. When workers went somewhere else, it wouldn't provide any protection. We wanted to make sure that they had protection no matter where they went. 

How has it helped my organization?

We were trying to cover as many security bases as possible, mostly around malware. A lot of people focus on antivirus, and most of the problems that businesses face are ransomware or malware. I wanted to make sure we had something that was competitive against that.

It's improved the organization in the sense that it's taken a lot off of our plate as far as having to track down trace vulnerabilities and remediate different threats against our end users, especially when they're in different locations all the time. The product gives us peace of mind no matter where our users are. They're always going to be protected if they have the endpoint installed on their computers.

What is most valuable?

The automation is great. Not having to focus on it is helpful. The portal itself is very easy to use. The amount of granularity that can be configured is really wonderful. There are a lot of things that it can do, however, since we're a small IT team, having it able to automate and remediate different flaws and things like that is very, very helpful.

The real-time detection and response capabilities are excellent. That's pretty much what sold us on it. We had that done in the demo, and we were shown how ransomware can be immediately stopped in real-time. That was huge.

Its automated remediation is useful for us. As a small IT team, that's something that we needed. We don't have time to be able to go in and track down and investigate every time there's a vulnerability. Being able to have it auto-remediate for us and being able to see what's going on is extremely helpful.

The historical data record provided by the product is good. We've seen a few vulnerabilities come through, and it has shown us everything we need to see. I have a somewhat limited experience with the small amount of vulnerabilities we've seen. That said, it seemed to show us everything that we needed to see. It was very good.

It has helped to reduce our organization's mean time to detect by four or five hours. It could be even more, depending on what the vulnerability is. It's at least several hours at this point. The same is true with our organization's mean time to remediate. 

It's helped free up staff time so that they can work on other projects. We're a very small IT team and most of us do everything and it's helped reduce our workload. On average it has likely saved two to three hours a day.

It's also positively affected productivity. Most security solutions can sometimes hold up files from being downloaded and things like that. So far, it's been great. It's been completely transparent to our end users as far as I know. And that those things that it has remediated have been done on the back end and it alerted us admins so as to not affect end users.

The interoperability with third-party solutions has been fine so far. 

What needs improvement?

Some of the navigation and some aspects of the portal may be a little bit confusing. That could honestly be just due to the fact that we're not used to it yet. 

We just have the cloud-based version. The complete version has some extra deep-dive stuff. There are some features that we don't have or that I would like to have in there, however, we just aren't able to afford that at this point.

For how long have I used the solution?

I've used the solution for probably two months at this point. We are fairly new to it.

What do I think about the stability of the solution?

The solution has been nothing but stable. 

What do I think about the scalability of the solution?

The product is deployed across our company and we have 450 users coast to coast. Most of our remote workers are based out of Houston.

It is scalable. As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need. 

We're in a high-turnover industry. It's easy to add or remove people, especially with NinjaOne.

How are customer service and support?

I have yet to use technical support. 

Which solution did I use previously and why did I switch?

We didn't use an XDR solution. We used SonicWall firewalls and we had a Check Point antivirus for a short time, however, Check Point was very intrusive, and it was difficult to work with.

With this product, everything is centralized. We don't have to go to more than one place to detect or figure out what's going on.

How was the initial setup?

I was involved in the deployment. It was straightforward. We actually used another platform called NinjaOne. The process was very smooth.

We beta-tested the solution with about ten to 15 of our users and made sure it wasn't going to interfere with anything before we pushed it out completely. After testing for a week we pushed it out to the rest of the company.

We had three staff members who managed the deployment. 

It does not require any maintenance. 

What about the implementation team?

We did not use any third parties. We simply used NinjaOne to help with the deployment. 

What was our ROI?

We have witnessed an ROI. So far, we've saved tons of time having to remediate and detect - things of that nature.

What's my experience with pricing, setup cost, and licensing?

The pricing was competitive. The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne. They were similarly priced. SentinelOne seems like it's more mature. It was close enough to where it was worth it to go with the SentinelOne.

Which other solutions did I evaluate?

We also evaluated WatchGuard and a few other options. With this product and WatchGuard, there were not a lot of differences. That said, we did not use both in our production environment. This product seemed to be easier to navigate and was a little more user-friendly as far as finding remediation options, and vulnerabilities. We also had an easy experience with the licensing. WatchGuard's licensing seemed unnecessarily complicated. 

What other advice do I have?

We haven't had to look into the forensic side yet. I did again see that in the demo, yet we haven't in the real world had to do that. Hopefully, we won't have to for a very long time. Therefore, I don't have much experience with that yet.

I'd ask someone who doesn't think that they need a workload protection platform if they have a continuous security monitoring solution in place if whatever they have detects and remediates in real-time. I'd be surprised if there was something else out there that can do what this solution does for cheaper. 

It supports our ability to innovate. We don't have to worry about security aspects. We really get a chance to focus on other things. That's nice for a small department like ours. 

I'd rate the solution nine out of ten. It's been a great fit for our company. There are other solutions out there. This solution, however, is hard to beat.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.