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Sai Srinivas K - PeerSpot reviewer
Security engineer at Razorpay
Real User
Apr 30, 2024
User-friendly, intuitive, and saves engineering time
Pros and Cons
  • "The UI is responsive and user-friendly."
  • "There's room for improvement in the graphic explorer."

What is our primary use case?

We use SentinelOne Singularity Cloud Security to identify threats and vulnerabilities in our AWS accounts and the compute resources that are hosted on those cloud accounts.

We implemented SentinelOne Singularity Cloud Security to address network-related issues, such as communication between individual components (part-to-part or node communication). SentinelOne Singularity Cloud Security's Graph Explorer feature also helped us understand the overall network landscape, including the attack surface. This feature allows us to discover and explore various components within our AWS environment. In essence, SentinelOne Singularity Cloud Security helped us identify how different networks connect and how microservices within our system interact with each other.

How has it helped my organization?

We've implemented SentinelOne Singularity Cloud Security across all our core companies, including acquisitions. Previously, managing separate AWS accounts for each company with dedicated DevOps and security teams was a significant challenge. SentinelOne Singularity Cloud Security helped us consolidate these accounts into a single platform, simplifying the process. Now, we can easily track key security metrics. For instance, SentinelOne Singularity Cloud Security provides frequent alerts for critical events such as publicly exposed instances or security groups with significant traffic changes from any source. Monitoring these elements across multiple accounts and security groups was previously difficult without a centralized platform. SentinelOne Singularity Cloud Security has been instrumental in streamlining this process.

We recently made some changes to our information systems. SentinelOne Singularity Cloud Security helped identify instances that were inadvertently made public. This identification is important for compliance purposes, as it allows us to track how well these public instances adhere to regulatory frameworks.

SentinelOne Singularity Cloud Security's compliance monitoring capabilities have provided us with some benefits, particularly in understanding our overall security posture. However, it's important to note that SentinelOne Singularity Cloud Security only monitors our cloud infrastructure. There might be internal deployments with compensating controls that address missing controls identified by SentinelOne Singularity Cloud Security (e.g., control X is missing but mitigated by internal control Y). These internal controls wouldn't be visible to SentinelOne Singularity Cloud Security. Therefore, while SentinelOne Singularity Cloud Security provides a valuable starting point at the surface level, manual review is necessary to ensure complete compliance coverage.

SentinelOne Singularity Cloud Security is easy to navigate. Its menus are straightforward and intuitive, making the overall user experience smooth.

One of the key benefits of the evidence-based reporting is its proof of exploitability. This feature allows us to prioritize vulnerabilities that have been demonstrably compromised and take immediate action to mitigate the risks.

The offensive security engine feature constantly scans and lets us know if any vulnerabilities in our environment can be exploited. While the offensive security engine for verifying exploit paths and prioritizing breach control is valuable, it lacks context awareness. For instance, it might flag something we intentionally made public, like a new website for an upcoming event. In those cases, we can safely ignore the alert. Overall, the engine is a useful tool. We extract the information it provides and prioritize it. A dedicated team reviews the alerts and, if necessary, escalates them to our DevOps team for further action.

By centralizing cloud infrastructure monitoring with SentinelOne Singularity Cloud Security, our security team's productivity, and MTTR have been significantly improved.

Over time SentinelOne Singularity Cloud Security has reduced the number of false positives by 40 percent.

SentinelOne Singularity Cloud Security has significantly improved our organization's risk posture. Since implementing it, we've been able to assess the risk associated with recently discovered CVEs much faster than before. This efficiency is due to the proactive identification and scanning capabilities. Now, we start each day with a clear summary of potential risks, allowing us to prioritize effectively.

SentinelOne Singularity Cloud Security has reduced our mean time to detection by 90 percent. This is because it scans every day and sends us real-time email alerts, allowing us to take immediate action.

SentinelOne Singularity Cloud Security has reduced our mean time to remediation by 40 percent.

We have a dedicated channel where we collaborate with SentinelOne Singularity Cloud Security and our internal teams.

The collaboration helped save our engineering time by 60 percent.

The user interface and ease of use have had a positive impact on our security operations. For example, we recently needed a list of assets deployed in a specific GN in a cloud account for a particular incident. We went straight to SentinelOne Singularity Cloud Security and were able to quickly obtain the assets along with a map of the security groups linked to them. The UI's simplicity helped us save significant time by eliminating the need to search for information manually.

What is most valuable?

Notifications about the latest vulnerabilities are a valuable feature. SentinelOne Singularity Cloud Security automatically updates itself with the newest threats and scans our infrastructure across all integrated data accounts for them. This is helpful because it's difficult to keep up with the volume of CVEs, especially the critical ones.

The UI is responsive and user-friendly.

What needs improvement?

There's room for improvement in the graphic explorer. We'd like something that helps us visualize traffic between different ports and containers. Currently, we can see host networking, like communication between instances or perhaps within Kubernetes. However, we're looking for a tool that can also visualize port-to-port communication and display it as a graph. This would give us a clearer picture of our network traffic and help strengthen our network security.

The dashboard currently displays CVEs, but it would be beneficial to receive proactive email notifications in addition to this.

I would also like to have runtime security in SentinelOne Singularity Cloud Security.

Buyer's Guide
SentinelOne Singularity Cloud Security
July 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,563 professionals have used our research since 2012.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 7 months.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security 9 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security 8 out of 10. We can easily add new cloud accounts.

How are customer service and support?

The technical support response time is good. For feature requests, they can be a little slow.

What was our ROI?

The time invested in security operations for threat detection and monitoring has yielded a return on investment of 70 percent. We've also seen a financial benefit by avoiding the need for additional staff to monitor and correlate all database accounts individually by 40 percent. SentinelOne Singularity Cloud Security automates these tasks efficiently.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is less expensive than other options.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 8 out of 10.

We're planning to integrate SentinelOne Singularity Cloud Security with our CI/CD pipeline and Slack. Currently, our only integration is with an email system, which means we receive alerts and notifications via email. We're evaluating the effectiveness of this approach. Integrating with tools like Jira or Slack could help manage the issue of false positives and notification overload, which currently requires the manual closing of alerts. We're still assessing the best course of action, but integration with Jira is a strong possibility.

Around 15 people from our security and DevOps teams use SentinelOne Singularity Cloud Security. SentinelOne Singularity Cloud Security is a SaaS that is integrated with our main company and all our acquisitions.

SentinelOne Singularity Cloud Security does not require maintenance from our end.

I recommend SentinelOne Singularity Cloud Security to others for its cloud security capabilities. I particularly appreciate its offensive security approach. Coming from an offensive security background, I find PingSentinelOne Singularity Cloud Securityafe excels at identifying real threats that we can address immediately. This proactive approach is a major advantage of SentinelOne Singularity Cloud Security. While the defensive side might involve some assumptions and possibilities, I believe the offensive capabilities are the key reason we use SentinelOne Singularity Cloud Security.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Phat Pham - PeerSpot reviewer
Cyber Security Analyst at a comms service provider with 10,001+ employees
Real User
Sep 11, 2023
A great management console, and visibility, but needs more bandwidth
Pros and Cons
  • "Singularity Cloud Workload Security provides us with better security detection and more visibility. It is another resource that we can use to detect vulnerabilities in our company's systems. For example, it can help us detect new file processes that we are not familiar with, which could be used by attackers to exploit our systems. Singularity Cloud Workload Security can also help us diagnose and analyze data to determine whether it is malicious or not. Singularity Cloud Workload Security is like another pair of eyes that can help us protect our systems from cyberattacks."
  • "Whenever I view the processes and the process aspect, it takes a long time to load."

What is our primary use case?

When we receive a ticket about a SentinelOne detection on a specific host, we will first go to the SentinelOne console and look up the endpoint and the case. If there are any threats related to the host, we will then review the activities that have taken place within a specific time frame. We can look at the processes that have run, and how they have propagated from one process to another. We can also look at the timeline of events, from the top down, to see what happened when each process was run. This will help us to determine if any malicious activity has taken place.

We use the cloud-based management console to install SentinelOne on each employee's or host's device. SentinelOne can be installed through the cloud.

How has it helped my organization?

Singularity Cloud Workload Security provides us with better security detection and more visibility. It is another resource that we can use to detect vulnerabilities in our company's systems. For example, it can help us detect new file processes that we are not familiar with, which could be used by attackers to exploit our systems. Singularity Cloud Workload Security can also help us diagnose and analyze data to determine whether it is malicious or not. Singularity Cloud Workload Security is like another pair of eyes that can help us protect our systems from cyberattacks.

The real-time detection and response capabilities of Singularity Cloud Workload Security are very helpful. When we receive alerts in real-time, we can take action immediately. Within Vigilance, they look at things for us in real-time and let us know if they detect something malicious. This allows us to investigate the incident and see what is happening. If it is a zero-day attack, we can take action immediately to try to mitigate the damage. Having real-time alerts helps us take action more quickly than waiting for a few days for something to happen.

The automated remediation feature works from a database. We upload anything that we have detected before or anything that we can filter into this database. For example, we would upload the known IP addresses of analysts who do penetration testing for us within the company. If one of these IP addresses comes in and is malicious to the company, the solution will detect it. Singularity Cloud Workload Security will check the IP address and automatically classify it as benign. This saves us time because we don't have to manually review the IP address or contact our colleagues. This frees up our time so that we can focus on other things, such as investigating more malicious threats. IP addresses are just one type of data that can be filtered. File processes can also be filtered. Any type of automated filtering helps us reduce the time it takes to investigate a ticket so that we can focus on the most malicious threats.

The historical data record provided by SentinelOne after an attack is helpful in identifying what we can do to protect ourselves from future attacks. We can use this data to understand the cause of the attack and put in place preventive measures, such as educating employees about security best practices. SentinelOne allows us to access up to three or four months of historical data without a request. For data that goes back six months to one year, we need to submit a request. This data can be specific to a particular host, if necessary.

Singularity Cloud Workload Security is a great product. It is very robust and versatile. There are many things we can do with it, even things I have explored in the past two years. We can use different types of queries to narrow down our searches. It is a very powerful tool that has been very helpful to our SOC in analyzing specific incidents.

The solution has decreased our mean time to detect through the automated response process and visuals that give us time to focus on other important things. It definitely gives us the actual time to look at other things instead of focusing on one ticket that may take us 30 minutes to an hour to resolve. This could definitely decrease the coverage time.

The solution has decreased our mean time to remediate. We have many detection systems in our organization, and it takes a lot of manpower to focus on all of them. Integrating SentinelOne into our organization has given us more time to focus on other things, rather than having to look at minor incidents, such as low-severity incidents. SentinelOne detects and remediates these incidents for us, so we don't have to worry about them. This has been a great help, and we no longer need to dedicate as much manpower to these incidents.

The solution helps to free up our SOC staff time to work on other projects and tasks. Thousands of false positive tickets no longer have to be looked at by our SOC team, saving them a lot of time.

The solution has helped our organization become more productive by allowing us to focus on more severe issues instead of wasting time on minor ones.

What is most valuable?

The management console is the most valuable feature. It offers a variety of options for us to view. If a threat is detected, there is a specific area where we can view the different incidents that have occurred. This is the threat that is associated with that host.

We can also have deep visibility into the activities within the host within a specific time frame. This is very useful, especially when we can view the process tree. This allows us to see how one process propagates to another process, and so on. We can then look back to the beginning of the process to see where it came from. How was it downloaded? Which URL did it come from? Was it internal or external? This information has been very helpful when we are diagnosing a specific incident.

The File Fence feature is also useful. When we view a file within Singularity Cloud Workload Security, we can put it into our sandbox to see what type of file it is and whether it is malicious or not. There is also the scan feature, which is very helpful. When we scan a host remotely, it can return to us with information about the detections that were made on that host. This can help us to identify and alert others about any potential threats.

What needs improvement?

Whenever I view the processes and the process aspect, it takes a long time to load. I think this is because the dashboard or management console is slow, especially during downtime or when updates are being applied. Even when I search for a specific query, it takes a while to load. I believe that increasing the bandwidth for query processing would help.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud for three years.

What do I think about the stability of the solution?

I think the stability is decent. However, if they fixed the bandwidth issue, it would be a top contender. Sometimes, when I need to look at the process timeline, it is very difficult to load and takes a long time. We don't always have the time to wait for it to load. I think the stability is okay, but it could be improved.

We used Carbon Black. Carbon Black's stability is pretty good. Its downtime is not as high as SentinelOne's. Carbon Black is a little bit easier to use than SentinelOne. Its user interface is a little bit easier than SentinelOne's. In terms of stability, I think SentinelOne is just a little bit behind Carbon Black. Not by much, but just a little bit.

What do I think about the scalability of the solution?

The scalability is fine.

How are customer service and support?

The technical support is very responsive, and courteous, and provides great customer service. If we need something right away, they will definitely put us on the priority list. We have a special chat channel or a specific team dedicated to our company. We can also email them, and they will usually respond quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Carbon Black and Tanium for a short time. When I first started at my current organization, they were using both Carbon Black and SentinelOne. However, SentinelOne provides the same level of security as Carbon Black at a lower cost, so the organization stopped using Carbon Black.

If I were to compare SentinelOne to Carbon Black, I would say that they have the same functionality, but Carbon Black has a faster response time. If SentinelOne could improve its bandwidth in this area, it would be a more competitive product.

What other advice do I have?

I would rate Singularity Cloud Workload Security a seven out of ten. I noticed some lagging, especially when loading a specific storyline. I also experienced some lag when I had too many windows open.

Based on the company's size and infrastructure, SentinelOne offers different tiers of service for small, medium, and large businesses. For a really small company that doesn't generate a lot of logs, a robust system like SentinelOne may not be necessary. However, for a medium-sized company, SentinelOne can be a valuable asset. It has helped us to reduce our response time, gain more visibility into our security posture, and receive alerts if any devices are lost or stolen. SentinelOne is also more versatile than other solutions in terms of the resources it uses to detect malicious activity. I would recommend that any company considering SentinelOne do their research and talk to other users to see if it is the right fit for their needs.

Singularity Cloud Workload Security is a cloud-based solution that does not require much maintenance. The only maintenance required is to keep the filtering list up to date. This can be done with the help of the SentinelOne team.

The interoperability of the solution is fine. I don't have any issue with it.

In my line of work, we innovate by detecting and analyzing specific incidents. Singularity Cloud Workload Security definitely helps us out a lot in terms of detection, creating new queries, and creating new filters.

I suggest they research the solution and test it out. I believe SentinelOne offers a trial version, so they can try it before they buy it. See how they like it. We love it and don't think we can live without it. It gives us so much free time to focus on other things. It's like a home security system. If we miss something, they contact us. If the doors unlock, they let us know. If the battery is dying, they let us know. It has helped us out a lot. It gave us the visibility we didn't have before and continues to give us the visibility we need. I don't know what we would do without it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
July 2026
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,563 professionals have used our research since 2012.
Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Real User
Apr 24, 2025
Regular monitoring enhances compliance and collaboration while reducing false positives
Pros and Cons
  • "The monitoring tool has comprehensive monitoring features."
  • "The SentinelOne Singularity Cloud Security has substantially affected my risk posture, as it was the first tool that notified me of the public exposure of a repository by a developer, allowing me to resolve the issue within minutes."
  • "I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother."

What is our primary use case?

As a Security Engineer, I use the SentinelOne Singularity Cloud Security primarily for cloud security posture management. Additionally, I benefit from features such as attack visualization and evidence-based reporting, which help proactively mitigate vulnerabilities, reducing compliance risk and audit pressures.

Infrastructure as code scanning is a valuable capability, and while we primarily use the SentinelOne Singularity Cloud Security for cloud security posture management, we also leverage its infrastructure as code scanning, which is vital given the implications of hard-coded secrets in our source code.

I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues, suggesting it could benefit from enhancements to be more robust and smoother.

How has it helped my organization?

The SentinelOne Singularity Cloud Security has improved our ability to protect containers, Kubernetes, and other systems, especially since we have integrated it with all CWPP and CSPM application security and container scanning features into Jira for more effective vulnerability management.

What is most valuable?

The monitoring tool has comprehensive monitoring features. They also provide reports with a compliance score that shows how well we meet certain regulatory standards and allows us to present our compliance as a percentage, demonstrating our serious approach to security. My company is fundamentally focused on security, so this solution is a significant part of it.

The ease of use of the SentinelOne Singularity Cloud Security is evident, as the dashboard is very simple, allowing even beginners to understand the product and its purpose without confusion.

The evidence-based reporting proves crucial for prioritizing issues, as when I receive alerts about any DDoS attacks or incidents affecting my infrastructure, the SentinelOne Singularity Cloud Security plays a very important role in alerting me quickly.

The proof of exploitability in the evidence-based reporting is significantly important to us, as it allows the SentinelOne Singularity Cloud Security to identify issues quickly, especially when a developer accidentally makes a repository public, catching problems before they escalate.

The SentinelOne Singularity Cloud Security has substantially affected my risk posture, as it was the first tool that notified me of the public exposure of a repository by a developer, allowing me to resolve the issue within minutes.

The SentinelOne Singularity Cloud Security helps us reduce the number of false positives significantly, as it provides context to alerts, allowing us to manage public-facing resources without overwhelming alerts when exceptions are necessary.

My mean time to remediate has reduced by about 30% to 40% since using the SentinelOne Singularity Cloud Security.

The mean time to detect has also decreased by 20% with the SentinelOne Singularity Cloud Security.

The SentinelOne Singularity Cloud Security facilitates collaboration between cloud security, application developers, and application security teams, centralizing the reporting and communication of flagged vulnerabilities for remediation through dashboards.

What needs improvement?

I personally use the SentinelOne Singularity Cloud Security daily, and I have noticed that the dashboard occasionally gets stuck, potentially due to internet issues. It could benefit from enhancements to be more robust and smoother.

For how long have I used the solution?

I have been using the SentinelOne Singularity Cloud Security for around 1.5 years.

What do I think about the stability of the solution?

Sometimes, we do expereince lagging. 

What do I think about the scalability of the solution?

The solution is very scalable. 

How are customer service and support?

Technical support is knowledgable. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use an alternative solution. 

How was the initial setup?

It's easy to deploy. It took us two to three days. 

What about the implementation team?

We did have the customer support team on call during the implementation. 

What other advice do I have?

We're just a customer and end-user.  

I do not personally use the agentless vulnerability scanning feature, however, my team utilizes it. I do not have extensive insight into its specific workings.

I do not use the offensive security engine feature.

I rate the SentinelOne Singularity Cloud Security nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Developer at a construction company with 5,001-10,000 employees
Real User
Top 20
Dec 16, 2024
Achieve enhanced threat detection and protection with continuous monitoring
Pros and Cons
  • "For Singularity, the task capability is easy to use and it has a very intuitive dashboard, which streamlines the processes."
  • "I recommend SentinelOne due to its high-security capabilities, which are essential to safeguard data and systems from potential threats."
  • "The area of improvement is the cost, which is high compared to other traditional endpoint protections."

What is our primary use case?

I use it for security purposes, and it is deployed on the cloud. It helps me look into potential threats and resolve issues.

What is most valuable?

For Singularity, the task capability is easy to use and it has a very intuitive dashboard, which streamlines the processes. It provides user-friendly privacy protection, 24/7 threat detection monitoring, and managed services for continuous monitoring and threat hunting. It also offers ransomware protection with excellent defense mechanisms, rollback features, and extended detection and response features.

What needs improvement?

The area of improvement is the cost, which is high compared to other traditional endpoint protections. Additionally, it has limited legacy system support and may not fully support older operating systems or legacy environments.

For how long have I used the solution?

I have been using SentinelOne for one year.

What do I think about the stability of the solution?

I rate the stability nine out of ten, indicating strong stability with limited bugs, glitches, or downtime.

What do I think about the scalability of the solution?

The solution is scalable, and I rate it nine out of ten.

How are customer service and support?

I rate technical support eight out of ten, indicating satisfaction with the support provided.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not personally use any other solution before using SentinelOne, however, I have heard about multiple products compared to SentinelOne.

How was the initial setup?

The initial setup was easy and completed in a couple of days, involving three people.

What about the implementation team?

Three people were involved in the deployment, working together to ensure the setup was successful.

What was our ROI?

Meantime to remediation improved from seven to eight minutes to two to three minutes, reducing time and money by 40% to 45%. Overall, time to detect is now in milliseconds.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, I would rate the pricing and setup costs an eight out of ten, indicating it leans towards the expensive side.

What other advice do I have?

I recommend SentinelOne due to its high-security capabilities, which are essential to safeguard data and systems from potential threats.

I would rate the overall solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Prathamesh Salunkhe - PeerSpot reviewer
Cloud engineer at ACC Ltd
Real User
Apr 30, 2024
Dashboard shows the criticality of issues and helps resolve issues according to their severity
Pros and Cons
  • "SentinelOne Singularity Cloud Security has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability."
  • "SentinelOne Singularity Cloud Security takes four to five hours to detect and highlight an issue, and that time should be reduced."

What is our primary use case?

We use SentinelOne Singularity Cloud Security for our AWS cloud used in my project and to check the account's vulnerabilities.

How has it helped my organization?

SentinelOne Singularity Cloud Security has improved our organization a lot. Before using SentinelOne Singularity Cloud Security, we had not covered many points according to vulnerabilities. We have used the solution's dashboard, which shows the criticality of issues, and we have rectified and resolved many issues according to their severity.

What is most valuable?

SentinelOne Singularity Cloud Security has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability. If it is not a critical problem, we can try to solve it within 4-5 hours. If it's very critical, then we can take action immediately.

What needs improvement?

SentinelOne Singularity Cloud Security takes 4-5 hours to detect and highlight an issue, and that time should be reduced. Sometimes, the solution shows false alerts. The comments section has also been turned off for the last 10 to 15 days. These are the two issues I'm facing right now in SentinelOne Singularity Cloud Security.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for the last three months.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security is a stable solution, and I haven’t come across any bugs or glitches.

I rate the solution an 8 out of 10 for stability.

What do I think about the scalability of the solution?

The solution has good scalability. Around 10 users in my team use the solution.

I rate SentinelOne Singularity Cloud Security's scalability an 8-10 out of 10.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's pricing is good because it provides us with a solution.

What other advice do I have?

Suppose we find a volume not attached to any EC2 instance during scanning. SentinelOne Singularity Cloud Security detects such vulnerabilities, and we try to resolve them. SentinelOne Singularity Cloud Security is an easy-to-use solution. Everybody in my team works with SentinelOne Singularity Cloud Security to monitor any vulnerabilities it detects.

SentinelOne Singularity Cloud Security is a good tool for security and vulnerability detection for me and my team. The solution is easy to use, and we are very familiar with the dashboard, which shows the criticality of particular problems. It also shows the link to a particular vulnerability or problem so that we can directly go to that particular problem.

Through the solution's dashboard, we can see problems and detect vulnerabilities. Then, we assign each problem to another and try to resolve it. In the pre production environment, we used to try a blue/green deployment. If we try to get any alerts from that particular dashboard, SentinelOne Singularity Cloud Security will detect them.

SentinelOne Singularity Cloud Security has improved our risk posture by 50% to 60%. Earlier, we couldn't identify the things created by mistake during production. If something is created by mistake or if we are unable to detect mistakes in the production environment, SentinelOne Singularity Cloud Security scans and alerts us of any vulnerabilities.

SentinelOne Singularity Cloud Security takes approximately 4-5 hours to detect an issue. We conducted a test by creating one issue, which was highlighted in the SentinelOne Singularity Cloud Security dashboard within four to five hours. The issue was still present in the SentinelOne Singularity Cloud Security scan after we resolved it, and it was removed after four to five hours.

SentinelOne Singularity Cloud Security has helped reduce our mean time to remediate, and we immediately take action on the issue. In my opinion, SentinelOne Singularity Cloud Security is really collaborative, and other teams use it at the utmost level. The solution is really helpful for us regarding system security.

SentinelOne Singularity Cloud Security has helped us save around 30% to 40% of engineering time. We just see the SentinelOne Singularity Cloud Security dashboard for issues it has detected and try to resolve them as soon as possible. SentinelOne Singularity Cloud Security has helped us save approximately 30% to 40% of our resources, time, and money.

SentinelOne Singularity Cloud Security is integrated with the AWS tool our team uses to detect vulnerabilities. SentinelOne Singularity Cloud Security is a SaaS (Software as a service) solution. We have five to six accounts on SentinelOne Singularity Cloud Security and use them in multiple locations. The solution does not require any maintenance. I would recommend the solution to other users.

Overall, I rate SentinelOne Singularity Cloud Security a 9 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Raghvendra Soni - PeerSpot reviewer
Senior DevOps Engineer at a tech services company with 501-1,000 employees
Real User
Apr 30, 2024
It gives you a consolidated view of compliance and vulnerabilities
Pros and Cons
  • "SentinelOne Singularity Cloud Security can integrate all your cloud accounts and resources you create in the AWS account, We have set it up to scan the AWS transfer services, EC2, security groups, and GitHub."
  • "When you find a vulnerability and resolve it, the same issue will not occur again. I want SentinelOne Singularity Cloud Security to block the same vulnerability from appearing again. I want something like a playbook where the steps that we take to resolve an issue are repeated when that issue happens again."

What is our primary use case?

We use SentinelOne Singularity Cloud Security to secure our IT infrastructure and fix vulnerabilities. For example, it tells us if our resources have been inappropriately made public. We provision our infrastructure on AWS and GitHub. SentinelOne Singularity Cloud Security finds vulnerabilities across our entire network and secrets in our GitHub repositories. It also helps us manage our cloud configurations and security groups. 

SentinelOne Singularity Cloud Security is integrated with Metabolic, Opsgenie, and Slack for notifications. It's also integrated with our security team. They are using a script to correlate the data from SysTrack

How has it helped my organization?

When I joined the organization, we didn't have this kind of security tool in our infrastructure. SentinelOne Singularity Cloud Security helps us secure any resources that were mistakenly made public and other vulnerabilities. Initially, we were primarily focused on projects, not on the security side, but we were dealing with some system vulnerabilities that hackers could exploit, like publicly accessible resources. The detection is highly granular. It gives you small vulnerabilities and very new types. 

The SentinelOne Singularity Cloud Security team will help you reduce false positives quickly. When we first used SentinelOne Singularity Cloud Security, false positives were high, so we contacted the team. They did some testing and modifications, and the problem was solved in one or two days. 

The mean detection time has drastically reduced. The detection time varies depending on what we're scanning. When we're scanning GitHub, it takes 7 to 10 minutes. On the cloud platforms, it depends on resource availability. It takes 10 minutes on the high end, but the mean is about 1 or 2. Overall, it has been reduced by about 10 percent. 

The remediation time is up to us. SentinelOne Singularity Cloud Security just detects it, but it gives us an assessment and recommendations, making it easier to resolve. When we fix a vulnerability for a particular resource, the issue will not occur again. 

What is most valuable?

SentinelOne Singularity Cloud Security can integrate all your cloud accounts and resources you create in the AWS account, We have set it up to scan the AWS transfer services, EC2, security groups, and GitHub. Using SentinelOne Singularity Cloud Security's evidence-based reporting, we can rank the severity of issues as critical, high, medium, etc. Having the ability to prioritize security issues is crucial for any organization. 

One good thing about SentinelOne Singularity Cloud Security is that it gives you a consolidated view of compliance and vulnerabilities. We can follow SentinelOne Singularity Cloud Security's guidance and comply with those use cases. When you get an alert, they explain how to resolve those issues. 

The user interface is excellent because we see everything in a single panel and can manage all the operations from one portal. It's integrated with Slack, so we can coordinate on the open tickets. We can also mute notifications. The interface is straightforward and easy to use. Anyone can use it.

The offensive security engine is a helpful feature in cases like when a developer leaves some API element exposed, and we can view the potential exploit path. It's helpful when we are deploying any AWS account or service because all our systems depend on AWS.  When the service is initially deployed, we can see what happens and get all the details about anything that depends on it. 

What needs improvement?

When you find a vulnerability and resolve it, the same issue will not occur again. I want SentinelOne Singularity Cloud Security to block the same vulnerability from appearing again. I want something like a playbook where the steps that we take to resolve an issue are repeated when that issue happens again. 

For how long have I used the solution?

We have used SentinelOne Singularity Cloud Security for more than 2 years.

What do I think about the stability of the solution?

I rate SentinelOne Singularity Cloud Security 9 out of 10 for stability. We've never had any glitches. 

What do I think about the scalability of the solution?

We've had no issues with scalability. We've onboarded about 6 or 7. There is no digital investment. You can integrate multiple accounts from various providers. 

How are customer service and support?

The support team was valuable during the initial stages. SentinelOne Singularity Cloud Security contacted us every three weeks. They checked our infrastructure and reviewed all the issues that we were incorporating into the system. They took direct responsibility for the system and could solve queries quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we were using the native tools of each cloud provider. For example, we used GuardDuty on the AWS.

How was the initial setup?

Deploying SentinelOne Singularity Cloud Security is straightforward. You can onboard new AWS accounts in five to 10 minutes, and it will start scanning very quickly. They give you a script to run on AWS. You can enroll your accounts based on the template, and it starts collecting data. We onboarded six or seven accounts. It hardly took any time. It's a SaaS solution so we don't need to maintain it. We only need to do the onboarding. 

What other advice do I have?

I rate SentinelOne Singularity Cloud Security 7 out of 10. SentinelOne Singularity Cloud Security isn't a unique solution. Other solutions have the same features, but I like SentinelOne Singularity Cloud Security because it's simpler to use. It doesn't require any maintenance and the scalability is good. However, I think other solutions can give the same level of detail and insight. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
AbhishekKumar18 - PeerSpot reviewer
Dev Sec Ops Engineer at Groww
Real User
Apr 30, 2024
Is easy to use, scalable, and quick to deploy but technical support can be improved
Pros and Cons
  • "The user interface is well-designed and easy to navigate."
  • "SentinelOne Singularity Cloud Security's current documentation could be improved to better assist customers during the cluster onboarding process."

What is our primary use case?

As a financial institution, we rely on SentinelOne Singularity Cloud Security as our single source of truth for both CSVM and CWPP data. SentinelOne Singularity Cloud Security provides us with essential security benchmarks, including those for Kubernetes deployments and CSVMs. It also allows us to monitor our overall cloud security posture and identify vulnerabilities for remediation. SentinelOne Singularity Cloud Security serves as a centralized platform for all our cloud security metrics.

How has it helped my organization?

We rely on SentinelOne Singularity Cloud Security for all our reporting needs. It serves as a comprehensive tool for vulnerability management, ISC management, and reporting on hard-coded secrets. Additionally, it functions as a source for vulnerability identification.

The security engine provides a large vulnerability database. While it's not exhaustive, it's a valuable resource due to its significant size and well-organized data. This database allows for effective security management and vulnerability identification.

I would rate SentinelOne Singularity Cloud Security's meant time to remediation abilities a 10 out of 10.

SentinelOne Singularity Cloud Security helps the collaboration between our cloud security app developers and AppSec team.

What is most valuable?

The user interface is well-designed and easy to navigate. Our security team relies on it for several tasks. They can use it to retrieve Jira tickets and assign them to the appropriate teams for resolution. This functionality helps them identify and address vulnerabilities efficiently.

What needs improvement?

I'm not convinced that SentinelOne Singularity Cloud Security's features offer significant value for our SecOps team. While it might be useful for stakeholders and management to have a tool that aligns with business goals and provides insights, we could potentially achieve this with open-source CSPM tools. In its current state, I don't see SentinelOne Singularity Cloud Security directly addressing our specific needs.

While agentless vulnerability scanning is a positive feature, SentinelOne Singularity Cloud Security lacks the ability to effectively group and customize the provided metrics. This creates a significant limitation, as we cannot easily create the specific metrics that are most useful for our needs. For example, if we want to group a specific set of metrics by a particular label or namespace, there is no straightforward way to do so within SentinelOne Singularity Cloud Security. The UI offers visualizations for the provided metrics, but it lacks the functionality to segregate and customize them. This inability to create user-defined metrics is a major drawback of SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security helped reduce the number of false positives in the previous version of SentinelOne Singularity Cloud Security 1.0. Users reported a high volume of false positives with the newer version, and it wasn't clear how SentinelOne Singularity Cloud Security 2.0 would address this issue. Additionally, users have to manually mute many false positives in SentinelOne Singularity Cloud Security 2.0, which is a significant drawback.

I would rate SentinelOne Singularity Cloud Security's mean time to detect ability a 6 out of 10.

While Cloud Security Posture Management tools offer valuable functionality, selling a product solely based on open-source CSPM solutions can be challenging. To differentiate themselves, SentinelOne Singularity Cloud Security should focus on two key areas: security and workload protection within the CI/CD pipeline. Firstly, SentinelOne Singularity Cloud Security needs to provide robust security features beyond basic CSPM capabilities. This could involve advanced threat detection and mitigation functionalities. Secondly, workload protection within the CI/CD pipeline is crucial. Here, SentinelOne Singularity Cloud Security should offer insightful metrics that are well-organized and allow for user customization. This means providing granular control over metric segmentation. Users should be able to define their own metrics and choose how they want them aggregated. Ideally, SentinelOne Singularity Cloud Security should allow users to import custom metrics and create custom segregations based on their specific needs, such as namespaces or custom levels. For example, if SentinelOne Singularity Cloud Security gathers metrics from Kubernetes clusters, users should be able to define their own metrics alongside the pre-defined ones and organize them into relevant categories. This level of customization allows stakeholders to focus on the metrics that matter most to them, potentially reducing the overwhelming volume of data from thousands of records to a more manageable set of hundreds. In conclusion, SentinelOne Singularity Cloud Security should prioritize UI improvements and offer advanced data segregation capabilities to truly stand out in the marketplace. This will empower users to tailor their security posture management experience to their specific needs.

SentinelOne Singularity Cloud Security's current documentation could be improved to better assist customers during the cluster onboarding process. Providing comprehensive documentation with clear and abundant examples would greatly enhance the user experience for new customers. This would empower them to set up their clusters efficiently and effectively.  

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security seems to be stable, with no reported crashes. However, there's also not a lot of traffic going through the service. It's unclear exactly what SentinelOne Singularity Cloud Security does internally.

There aren't many users who actively add technical details to run SentinelOne Singularity Cloud Security's tools. Additionally, it seems we don't actively incorporate new features. Ideally, clients should share proper answer keys so we can identify if their app crashes.

If we could onboard more users, we could potentially gain access to more resources. However, a recurring issue is missing data. Clients sometimes provide extensions, but clicking on them reveals no information. This lack of data is a significant drawback, even though the system itself seems stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is scalable and supports multiple tenancies with no drawbacks.

How are customer service and support?

As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately, we've found that the responses from SentinelOne Singularity Cloud Security's technical support team have been repetitive and not particularly helpful, especially considering the cost of their services. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment is straightforward.

It doesn't take more than 30 minutes to deploy SentinelOne Singularity Cloud Security into an organization using any cloud platform.

One person can complete the deployment. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's primary advantage is its ability to consolidate multiple tools into a single user interface, but, beyond this convenience, it may not offer significant additional benefits to justify its price.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 5 out of 10.

Our organization primarily relies on our internal scanning tool for IaC security. While many industry tools utilize open-source IaC scanning solutions under the hood, we haven't found significant value in adopting SentinelOne Singularity Cloud Security's specific IaC offering. This solution might be more beneficial for organizations lacking dedicated SecOps teams, but its additional cost is a factor to consider.

It should transition from an agent-based system to an agentless one. This is crucial because many industry tools are moving in this direction, and SentinelOne Singularity Cloud Security should follow suit. They should also introduce more features, improve security compliance, and place greater focus on Kubernetes, RBAC systems, and visualization. If they do choose to maintain an agent-based system, they should significantly improve their metric collection capabilities. This would be beneficial because currently, customer response times seem to be slow. By addressing these requirements, SentinelOne Singularity Cloud Security can ensure continued growth.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Cyber Security Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Sep 21, 2023
The storyline feature helps trace an event back to its source
Pros and Cons
  • "The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link."
  • "While it is good, I think the solution's console could be improved."

What is our primary use case?

We use Singularity Cloud Workload Security primarily as an EDR for protecting our endpoints. We also use it for incident response. We can track down issues or weirdness in our network via Singularity Cloud Workload Security and other tools we have. 

We use it as an additional set of storage for our Splunk SIEM. It collects some of the less important events, and we keep them in Singularity Cloud Workload Security. We save money on storage space and the number of events that we have to search through.

What is most valuable?

The most valuable feature of the solution is its storyline, which helps trace an event back to its source, like an email or someone clicking on a link. This feature has helped our incident response team and SOC team to track stuff down and ensure that it hasn't spread further into the network than we're aware of. It also helps us see where it started and take appropriate steps.

What needs improvement?

While it is good, I think the solution's console could be improved. I'm the SME for Singularity Cloud Workload Security, and the amount of time I have to spend resetting passwords or accounts seems particularly high. We don't use SSO for the time being. It's fairly common for me to go in weekly and reset a password or reissue credentials to get people to log in. This process is very antiquated and could definitely be improved upon.

For how long have I used the solution?

We have been using Singularity Cloud Workload Security for about two years now.

What do I think about the stability of the solution?

I have not experienced any issues with the solution's stability. Occasionally, we'll have an issue with an install where it may not install correctly, and we have to pull it out and reinstall it. Other than that, we have not had any serious issues with the solution's stability. Singularity Cloud Workload Security is significantly more stable than our previous solution.

What do I think about the scalability of the solution?

We have not had any issues with the solution's scalability. As we grow and shrink and our offices open and close, we've never had an issue scaling the product according to our needs.

How are customer service and support?

Singularity Cloud Workload Security's technical support team gets to your issue relatively quickly. I've never had an issue where I've had to call in to follow up on a ticket. Other than a complex issue that needed resolving, I've never had any serious issues with them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Singularity Cloud Workload Security, we used a product called Endpoint Security. With Endpoint, it was almost as if the company that had created the solution had forgotten about it. Its updates were coming slowly, and it wasn't making any effort to improve itself. That was a big push. We saw that SentinelOne was a very new and good product that took many innovative steps. Hence, we decided to use Singularity Cloud Workload Security.

How was the initial setup?

I feel Singularity Cloud Workload Security's initial setup was fairly straightforward. Deploying the product was not terribly difficult. It was more about scheduling and timing on the various teams' parts. Once we had that under control, the deployment of the product itself was very simple.

What about the implementation team?

We deployed the solution by ourselves. We did have SentinelOne support available. A team was available for us, but we did roll it out on our own. Around five people were involved in the solution's deployment.

What was our ROI?

The solution has provided improvement in productivity and the time spent on issues. With the implementation of Singularity Cloud Workload Security, our teams have been able to more efficiently use their time to fight other fires, as it were.

What's my experience with pricing, setup cost, and licensing?

Singularity Cloud Workload Security's pricing is good. It's pretty similar to a lot of newer products' pricing. A lot of legacy products don't really use it. This newer pricing model seems to be a better fit for our company, and I like that.

Which other solutions did I evaluate?

Before choosing Singularity Cloud Workload Security, we evaluated CrowdStrike and Symantec. I feel like CrowdStrike is probably an equal to Singularity Cloud Workload Security. However, we decided not to go for CrowdStrike because it was more expensive.

Singularity Cloud Workload Security is a SaaS product, so no equipment or installations are needed other than agents on the endpoints. The ability to be available if we were to have some type of DR incident was a huge plus. That way, we could still keep the tool working if there was some issue with one location or multiple locations. As always, cost was definitely an issue here as well. The features and the efficiency that was offered were also a big draw.

What other advice do I have?

Other than the manual upgrades we do, Singularity Cloud Workload Security doesn't require any maintenance.

I would ask users to put the solution through the spaces, do what they normally do in response to an incident, and see how Singularity Cloud Workload Security acts. If you have a certain set of steps that you take for an incident, follow those in Singularity Cloud Workload Security. Whatever you do with your current product, do it in Singularity Cloud Workload Security, and make sure that every step you've taken in the old one works in the new one.

Singularity Cloud Workload Security's real-time detection and response capabilities seem to be pretty good. They're very on point. We don't have to deal with anything like signatures. It updates itself automatically. It works very quickly and efficiently so that we can track down issues and events without wasting a lot of time.

We don't use the solution's automated remediation too much because taking something out of the hands of the engineers doesn't make everyone very comfortable. So, we use it sparingly, but what it does, it does well.

Cloud Workload Security's forensic visibility is fantastic. We have a smaller Linux footprint than a Windows footprint, but the footprint we do have is very exposed to the internet and other nasty places that are out there.

Being able to look into those and make sure that things aren't open or open things are being remediated quickly is very important to us. We like the solution's forensic visibility feature quite a bit.

The historical data record provided by Singularity Cloud Workload Security after an attack is fantastic. We want to fix the problem initially, but when we do the rehash of the event, we'd like to go back and see where it all started. We'd like to see what happened in the meantime and ensure that everything that was infected, attacked, or damaged is listed and taken care of so that no things out there can reinfect us or cause more problems. So, we really enjoy that feature.

The solution has helped reduce our organization's mean time to detect. It's much quicker than our old solution. It's reduced the response time from 24 hours down to 12 hours for the most part. That's nearly a 50% increase in the response time.

The solution has helped reduce our organization's mean time to remediate. It's good, and it works really well. We haven't had to use it too frequently, but the times we've tested it or the times we have had to enable it have been very quick and successful without too many issues behind it.

I would say Singularity Cloud Workload Security has helped free up SOC staff to work on other projects. I don't think we have any true measurements of it. However, I feel like they have more freedom to explore or work on projects as a whole versus having to chase down incidents like they did in the past.

Singularity Cloud Workload Security has improved our organization’s productivity by at least 50%.

If someone is comfortable with another solution, they can stay with it. However, the threat landscape changes so frequently and so fast that not having an up-to-date feature-packed product could be a detriment. Singularity Cloud Workload Security is a good product that provides such an environment for big and small customers.

We don't have a large Kubernetes environment. From what I have seen via Windows and Linux, we have not had any serious issues with Singularity Cloud Workload Security's interoperability with any of those solutions.

We haven't really used autoscaling as we don't want to scale it mostly for over-licensing our products. It has never been an issue. We just don't want it to grab onto something that it doesn't need to grab onto or implement itself in an environment that doesn't need it. We don't really use that, but we have tested it on a smaller scale, and it has scaled easily without too much issue.

I think the solution can help us when we need a significant innovation, a new product, or a new system being implemented. For the most part, it hasn't hindered anything currently in the works, so I see it as a plus to innovate in the future as needed.

Overall, I rate Singularity Cloud Workload Security a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Information Security Engineer at a recreational facilities/services company with 1,001-5,000 employees
Real User
Sep 7, 2023
Easy to configure with real-time detection and helpful support
Pros and Cons
  • "The solution helped free other staff to work on other projects or other tasks. We basically just had to do a bunch of upfront configuring. With it, we do not have to spend as much time in the console."
  • "The Automation tab is an add-on that doesn’t work properly. They provide a list of scripts that don’t work and I have asked support to assist but they won’t help. When running on various endpoints the script doesn’t work and if it does, it’s only a couple. There are a lot of useful scripts that would be beneficial to run forensics, event logs, and process lists running on the endpoint."

What is our primary use case?

We use the solution basically for AD protection. We get to see at a deeper level the different processes that are being run on computers.

How has it helped my organization?

We've been able to stop any potential malicious actions that are being taken on various computers.

What is most valuable?

Their detection of potentially malicious stuff is probably the most beneficial feature and their new Singularity XDR is an awesome platform.

The solution's real-time detection and response capabilities are very good. Pretty much anytime that there is something that we might see as potentially malicious is caught. Depending on the type of computer it is, it does a great job of blocking those actions that are being taken. 

It's really easy to configure enterprise-wide, which actions we want to stop. It's very easy to stop malicious stuff.

The solution's automated remediation is really good. We're doing the rollback also now. That way, if something does happen, it's able to roll back to the state before the process happens.

The solution's forensic visibility into our Linux kernel in regards to deep visibility is really good. It is very granular. It's able to show everything that it did. 

The historical data record provided by the solution after an attack is great. You're able to search by different computers. You can get a whole scope of computers - as much as you want. You're able to get as granular as you want as well and can identify different cross processes than indicators and different files that were launched during a period of time.

It helped reduce our organization's mean time to detect very significantly. We had Endgame before this. It did not stop the processes in a manner of time that you would like it to. This definitely improved our response time to anything that we saw. It's very fast. It's improved the response time by 50% to 75% from just detection time to our response. 

The solution reduced the organization's mean time to remediate. It is as fast as the potentially malicious process that's launched. It'll stop it right then and there. It'll remediate the action immediately. 

It helped free other staff to work on other projects or other tasks. We basically just had to do a bunch of upfront configuring. With it, we do not have to spend as much time in the console.

The solution's impact on your organization's productivity has been impressive. We just had to put a bunch of time upfront. However, ever since then, we haven't had to really do much there besides analyzing threats.

What needs improvement?

There's the singularity marketplace, which they've expanded a bunch. However, there are some other APIs that I'd like to see. We'd like to be able to connect to them from a SIM perspective.

The Automation tab is an add-on that doesn’t work properly. They provide a list of scripts that don’t work and I have asked support to assist but they won’t help. When running on various endpoints the script doesn’t work and if it does, it’s only a couple. There are a lot of useful scripts that would be beneficial to run forensics, event logs, and process lists running on the endpoint.

For how long have I used the solution?

I've used the solution for about a year and a half.

What do I think about the stability of the solution?

The stability is very good. I'd rate stability ten out of ten. I've never had issues. It's never been down. 

What do I think about the scalability of the solution?

We have four different properties on which agents are one and 1,700  workstations as well as 250 servers. 

The product is scalable. We have about 2,000 endpoints. If we had 4,000 or 10,000 it really wouldn't be an issue. It's just a matter of configuring your groups. It's good at autoscaling based on workload demands. 

How are customer service and support?

Technical support is really good. Whenever a threat comes into our environment, they will comment and give analysis. That's been very helpful in covering items we're not totally sure of. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used a different solution called Endgame. We did a POC with Crowdstrike and SentinelOne and SentinelOne was a much cleaner, easier-to-use console.

How was the initial setup?

The initial setup did take some understanding on our part of how we wanted to split and group. We needed to figure out how to split our servers and workstations. That was the hardest part. After that, we had to get our policies in order. 

We were able to get everything up within a week to where we were comfortable with how everything was running. We're still tweaking little things. 

We had three people on our team and two people from professional services. 

Maintenance is minimal, such as adding exclusions to threats or alerts. 

What about the implementation team?

We did initiate the setup with professional services. 

What was our ROI?

We have noted a good ROI and haven't had a single incident since implementing the solution. 

What's my experience with pricing, setup cost, and licensing?

The solution is fairly priced for what they're offering especially compared to other platforms. It gives you great visibility into the different processes that are running on different computers. It's fairly priced, especially for a cloud platform.

What other advice do I have?

We are customers and end-users.

If someone doesn't think they need a singularity cloud workflow protection platform because they have a continuous security monitoring solution, I'd say it depends on whether you're able to block potentially malicious stuff or not. This solution gives you just about the fastest understanding from a machine-learning perspective. 

This is much better than our previous solution. They've innovated a lot in terms of their deep visibility and singularity XDR (which is more granular).

I'd advise potential users to do a POC no matter what. That said, this is a great product. I rave about it to everybody. It's likely my favorite product for our environment.

I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Ashish_Mishra - PeerSpot reviewer
Senior Software Engineer at a consultancy with 51-200 employees
Real User
Apr 30, 2024
Offers a great dashboard and good UI
Pros and Cons
  • "The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features."
  • "The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement."

What is our primary use case?

My company is trying to get an ISO certification by the second quarter of 2024, so we have been resolving certain security issues for the past year.

I use the solution in my company, where we have alerts coming from SentinelOne Singularity Cloud Security, especially if any security threats are there. Our company's primary concern in using the tool is to get the ISO certification. My company wants to get our infrastructure to meet ISO standards so that there won't be any issues while getting ISO certification.

How has it helped my organization?

With the product in my organization, I feel that we are more secure now, and our services have become better. My company gets to know if we are doing something right or wrong based on the scans that SentinelOne Singularity Cloud Security deploys. My company doesn't have to care much about security because SentinelOne Singularity Cloud Security takes care of it for us. My company also knows what all the best practices are there for each resource, which gives us a boundary of what we can do.

What is most valuable?

Most of the time, I have looked at the tool's dashboard to keep an eye on how much of my company is compliant regarding certain areas since we are eyeing ISO 22000 and ISO 22001. I just love the tool's dashboard, though I have not used it in depth. I like the dashboard mainly, and I know that all sections of ISO certification have been completed. I have not used the tool that much, but under that dashboard itself if I just click on the certification part, which states that 93 percent has been completed, it will show me the subcategories of what all things are still pending or how much percentage of it is still pending, and how many areas are yet to be resolved in relation to some of the resources. The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features.

What needs improvement?

When I joined my organization, I saw that SentinelOne Singularity Cloud Security was already implemented. I started to use the tool's alerting features and dashboard functionalities. Considering how much I used the product, I don't see any areas in it where improvements are required since everything seems fine.

Sometimes, there are alerts that don't have proper messaging attached. The tool can improve the alerting notifications. In SentinelOne Singularity Cloud Security, the alerts also show the affected resource that has a particular issue, but sometimes, the account shows as not applicable, and it isn't very helpful since you need to know the account the tool aims to point out.

The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for more than a year. My company is a customer of the solution.

What do I think about the stability of the solution?

My company has not experienced bugs, downtime, or any other issues in the product.

Stability-wise, I rate the solution an 8 out of 10.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a 7 out of 10.

My company's tech team consists of twelve people and around ten to twelve people use the product.

How are customer service and support?

I rate the technical support an 8-9 out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is deployed using the cloud services offered by AWS.

What other advice do I have?

SentinelOne Singularity Cloud Security regularly sends us messages on Slack for cloud security monitoring if it finds a certain security threat. If the area revolving around the security threat is something my company wants to look into, we just quickly check the product to see if there is a quick fix, and if there are no solutions, then we find a way to deal with it. A person from our company's team regularly tries to fix all the issues raised by SentinelOne Singularity Cloud Security so that it is ISO compatible, and right now, my company is close to achieving it.

Speaking about the issues my company was trying to resolve by implementing SentinelOne Singularity Cloud Security in our environment, I would say that whatever issues the tool has raised till now are related to certain policies that we might not have implemented in our IAM. There should only be certain roles that can access certain resources. The aforementioned area consists of the types of issues my company is currently trying to resolve so that we stay up to the mark. In my company, we don't have any regular threats that come up, but they are mainly used in regard to policies.

Considering how much I have used it to date, I can say that it is an easy-to-use product. However, I have not used the product in-depth, so I can't comment much about it.

If I assess the evidence-based reporting for helping prioritize and solve important cloud security issues, I would say that the concerns raised by the product are valid ones, and it is important to deal with them. Though I am not sure what the question entails, I feel that the issues raised by the product are proper, and they should be resolved before actually implementing its features.

I think it is very important for the solution to include proof of exploitability in evidence-based reporting. You have to know what things might go wrong if an issue is not resolved, and it makes it easier for us to assess key issues and to decide which areas should be taken into priority, considering what potential issues might crop up in the long run or short term. In general, SentinelOne Singularity Cloud Security is a quite helpful tool.

The most valuable feature of the tool in terms of real-time threat detection stems from the alerts my company receives via Slack. I think the alert feature is something I have majorly looked into, but I haven't explored many of SentinelOne Singularity Cloud Security'd features.

Whether the compliance monitoring capabilities of the tool have benefited our organization or not is something that we will get to know soon via its results in the next two or three months. My company is very close to getting ISO certification with SentinelOne Singularity Cloud Security's help. I think if it gave our company a demo compliance feature, it could be helpful.

The product's UI is good if I speak about the impact of its ease of use on security operations. The UI is very easy to navigate. Basically, I was able to navigate through the tool's dashboard. Overall, the tool's UI structure looks good.

My company has rarely had to deal with an incident involving a false positive with SentinelOne Singularity Cloud Security in place, and I believe that it happened at the end of the previous year. After that, my company didn't need to deal with any false positives. With SentinelOne Singularity Cloud Security, the chances of seeing a false positive are rare.

In terms of risk posture, after going through the recommendations provided by SentinelOne Singularity Cloud Security during the implementation phase, I feel that my solution has helped my company get better and more secure because now we are less vulnerable to attacks. Overall, I think that the product is good for improving an organization's risk posture. In my company, we don't have any doubts about using the product since everything feels right with it.

The tool has reduced the mean time to detect risks since, with the use of the tool, it has become faster as it is now done automatically. In my company, I operate in a very small team where we don't have a specific person or department giving us insights about a particular tool. The tool has reduced the mean time to detect risks by more than 50 percent. My company never scanned our own infrastructure until SentinelOne Singularity Cloud Security did. Until my company had it in mind that we wanted to get an ISO certification, we never scanned our infrastructure.

The mean time required to remediate is an area that has improved a lot. My company has never tried to resolve any issues since we have never detected any problems. The mean time to remediate has improved by more than 50 percent.

The product can make the collaboration between cloud security application developers and AppSec teams better. In my company, we only have one team, and we don't have a few departments.

The product has helped my company save a lot of engineering time because we don't have to put up physical resources to do many things, as they are managed automatically. In my company, we just have to employ one engineer to resolve everything. My company doesn't actually have to spend time detecting issues and then solving them as the tool solves them for us.

I have not integrated the tool with the existing solutions in my company's infrastructure or workflows. I use it as a standalone product in my company.

The product is used in just one location.

I don't think that the product requires any maintenance. I don't think that my company does any maintenance for SentinelOne Singularity Cloud Security.

I recommend the product to those who plan to use it. I think the tool has a very good alerting system. The tool also gives a proper description of resources and alerts. I think that the tool is very good for meeting the certification compliance requirements.

I rate the overall tool a 9 out of 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.