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reviewer2391078 - PeerSpot reviewer
SDE II/ Senior SRE at a computer software company with 1,001-5,000 employees
Real User
Top 20
Provides good insights and has good support and price
Pros and Cons
  • "We liked the search bar in SentinelOne Singularity Cloud Security. It is a global search. We were able to get some insights from there."
  • "We wanted it to provide us with something like Claroty Hub in AWS for lateral movement. For example, if an EC2 instance or a virtual machine is compromised in a public subnet based on a particular vulnerability, such as Log4j, we want it to not be able to reach some of our databases. This kind of feature is not supported in SentinelOne Singularity Cloud Security."

What is our primary use case?

We did a PoC, but we did not go ahead with SentinelOne Singularity Cloud Security. It is currently on a test cluster. It is not in production.

We were looking for a CSPM tool to monitor all of our AWS resources. We also wanted it to give us an alert in the case of a vulnerability. If, for example, a zero-day vulnerability is there, it should scan all of our tools.

How has it helped my organization?

We used agentless vulnerability scanning. It helped us to see all the vulnerabilities without deploying any third-party component in our system.

We used SentinelOne Singularity Cloud Security's Offensive Security Engine. It helped us to identify all the CVEs. We could see what kind of CVEs were there and what severity level they had, such as normal or critical. It helped visualize all the severities.

SentinelOne Singularity Cloud Security changed our security posture a lot. In one dashboard, we were able to see all the information. We could see which resources are vulnerable and which ones have critical bugs. It helped us with that.

SentinelOne Singularity Cloud Security did not reduce our mean time to detect and mean time to remediate.

SentinelOne Singularity Cloud Security helped with collaboration, but in my organization, developers are not directly involved with SentinelOne Singularity Cloud Security. There was mainly the infrastructure component where we deployed agents and based on our particular role or access, they were able to send all the data to the SentinelOne Singularity Cloud Security server. We were able to see all the reports and all the details in the UI.

What is most valuable?

We liked the search bar in SentinelOne Singularity Cloud Security. It is a global search. We were able to get some insights from there.

The reporting feature is good. It is able to generate reports.

Its UI is very good, and it is easy to adapt. Any new person will be able to navigate, and within a week, he or she will be able to understand SentinelOne Singularity Cloud Security.

What needs improvement?

We wanted it to provide us with something like Claroty Hub in AWS for lateral movement. For example, if an EC2 instance or a virtual machine is compromised in a public subnet based on a particular vulnerability, such as Log4j, we want it to not be able to reach some of our databases. This kind of feature is not supported in SentinelOne Singularity Cloud Security.

If there is any virtual machine running on your public subnet, it is accessible outside your network. It is accessible via the Internet. If it has any Log4j or remote accessibility vulnerability, the attacker would be able to access the machine. From the private machine, the attacker can do NS Lookup and reach our DBs. It creates a channel for vulnerabilities. Such a feature is not present in SentinelOne Singularity Cloud Security.

Buyer's Guide
SentinelOne Singularity Cloud Security
June 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable. We have not had any issues.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

They were helpful. They helped us with the configuration. They were available through the Zoom call. Initially, they also provided us with a demo of all the features. They showed us all the features that we could use.

The speed of their support was good. I would rate their support a 9 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are using Orca. We did a PoC with SentinelOne Singularity Cloud Security, and there were some cost benefits. 

How was the initial setup?

SentinelOne Singularity Cloud Security is a SaaS solution. I was involved in its initial deployment. It took around three months.

What about the implementation team?

We used their support. Its implementation requires at least two people.

What's my experience with pricing, setup cost, and licensing?

Its pricing was a little less than other providers.

What other advice do I have?

I would advise doing a PoC with all the similar tools and then making a decision based on the capabilities, features, and price. 

Overall, I would rate SentinelOne Singularity Cloud Security a 9 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2262726 - PeerSpot reviewer
Security Admin at a tech services company with 1,001-5,000 employees
Real User
Storyline enables us to deep dive and do threat hunting, decreasing our remediation time
Pros and Cons
  • "We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate."
  • "One of our use cases was setting up a firewall for our endpoints, specifically for our remote users... We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to."

What is our primary use case?

We have an environment in the cloud where we have a bunch of EC2 instances and S3 buckets. We have the SentinelOne agent installed on all of our EC2 instances, to monitor our environment, so we use it quite frequently.

We needed cloud-based endpoint protection that we could install to get a single pane of glass into our security environment. Specifically, we needed to see the version usage of the applications to ensure we didn't have any outdated applications.

How has it helped my organization?

It has definitely helped reduce our mean time to detect. It's much quicker than with our last platform. Singularity has also helped free up our staff to work on other projects. We don't usually come into the console unless we get an alert. In that sense, we have been working on many other projects in the last year. Now that everything is set up and running smoothly, we haven't had to spend as much time in the console as before.

And when I consider the solution's impact on overall productivity, features such as the reporting have helped. When we need to run a report on how many endpoints we have in our environment for regulatory requirements, we use the reporting feature of Singularity because we know it's installed on every endpoint, giving us full visibility. From a reporting standpoint, it has certainly helped us.

What is most valuable?

We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate. The third feature we use most often is the VirusTotal integration. That allows us to take the hash of a threat or virus and open it up in VirusTotal.

Also, it's amazing how quickly its real-time detection and response capabilities come through. There have been multiple times where either my coworker or I will be working on something—even in our elevated environment, and even just running a script. We wouldn't expect a pop-up, but it's good to know that it's checking for those anomalies, detecting them, and notifying us of them instantly. We love that feature.

In terms of the historical data record provided by Singularity after an attack, we like to use the Storyline feature for deep dives and threat hunting if needed. It has been very useful in our operations. We can see different event types on each endpoint, which comes in handy. Using the Storyline feature, we can dig in much quicker, connect the dots, and see what caused the alert. So it has quickened remediation.

And the SentinelOne Cloud engine detection types are useful when trying to determine whether a threat could be legitimate or a false positive.

What needs improvement?

One of our use cases was setting up a firewall for our endpoints, specifically for our remote users. We have a firewall on-premises that comes into play when someone is at our main campus. But we needed something more for our remote users. We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud for about two years.

What do I think about the stability of the solution?

Singularity has been very stable. It has never lagged or crashed that I've noticed. In my experience, there has been 100 percent uptime.

The interoperability with AWS has been very straightforward and streamlined, without any major bugs or issues that I've come across.

What do I think about the scalability of the solution?

Its scalability is one of the main reasons we chose SentinelOne. Because it's hosted in the cloud, we can install as many agents as we're licensed for. We've never gone over that limit. As new servers and endpoints come online, it's easy to deploy. It's built into the image.

We do have a unique use case regarding scalability. We use a VDI environment in Azure, and it works. We haven't had any issues. But when we need to run updates on those machines, we have to rebuild the image. We can't have the agent built into the image because of our rebuild process. That makes it a manual process for us every month when we redeploy those desktops. We have it scripted out with a PowerShell script that helps, but it's a manual step for us. That's one area we're trying to address from a scalability standpoint.

As for auto-scaling, we're more of a static environment for most of our endpoints. The VDI is our only more fluid environment, since our VDI endpoints go up and down based on usage. Once the agent has been deployed to those images, the auto-scaling works flawlessly, and we haven't had any issues there.

Which solution did I use previously and why did I switch?

We used ESET, but the decision to go with Singularity was made before my time with the company.

How was the initial setup?

We have a couple different deployments: our end-user endpoints and our server fleet. I was involved with the server deployment. It was very straightforward, and we didn't run into any issues during that deployment.

The only maintenance involved is when we need to whitelist an application. For example, if a new user installs an application, we might get a false-positive pop-up. That's really the only maintenance we have to do.

What about the implementation team?

We did it ourselves, and there were four people involved.

What's my experience with pricing, setup cost, and licensing?

It's a fair price for what you get. We are happy with the price as it stands.

What other advice do I have?

My advice is that if you want an easy-to-deploy solution where you can have a single pane of glass to get visibility into all of your endpoints and applications, and run reports on those application versions, Singularity makes it a very easy-to-use, straightforward, and streamlined process that has helped us over and over again.

If someone thinks they don't need Singularity because they already have a continuous security monitoring solution in place, using SentinelOne gives us an overarching view from the single console, giving us the entire picture of the timeline of events that happened. Going through the timeline and connecting those dots really helps when threat hunting. It helps to get the full picture instead of just a specific point in time, which is the way some of the legacy antivirus programs work.

The solution has an automated remediation feature, but we don't currently use it because we are a smaller team. We like to remediate manually. For the time being, we haven't had a reason to use the automation feature yet.

One area we're trying to innovate more in is the AWS Security Hub. Singularity, in their marketplace, has a couple of apps related to that. We're trying to build more automations within AWS Security Hub to get better overall visibility, not only of our EC2 endpoints but of our applications as well.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
June 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
reviewer2390934 - PeerSpot reviewer
Solution Cloud Architect at a insurance company with 501-1,000 employees
Real User
Top 20
Easy to use with good monitoring but support could be more responsive
Pros and Cons
  • "We use the infrastructure as code scanning, which is good."
  • "The could improve their mean time to detect."

What is our primary use case?

We use the solution for security posture management. It's a safeguard for our cloud. It helps flag misconfiguration or any kind of vulnerability. There are also remediation capabilities, although we're only subscribed to alerts.

How has it helped my organization?

It's a safeguard tool for our cloud. When I'm using my cloud I need to make sure whatever I'm doing is secure. So we needed a gatekeeper or something acting as a gatekeeper, to keep an eye out since people can sometimes make mistakes. If there is any kind of event error, it helps us get alerted.

What is most valuable?

It's a real-time monitoring tool that runs 24/7.

I like the security capabilities. The availability and stability are very good. 

It is very easy to use, and the graphical user interface is nice. It's great that they provide information regarding issues on the front end. The evidence-based reporting is good. There is some heavy investment there. The user interface and ease of use for security operations are very helpful. Everything is easily available, and that's very impressive. 

It works within a certain set of rules. It has enough information to cover 100% of the services we are using. For most of my expectations, the product has covered my needs. They are also adding new features and functionality.

We use the infrastructure as code scanning, which is good. There's very good security scanning. We can scan non-production environments and get a report. We get notifications of issues immediately. Before moving to production, we always look at reports to check for issues. 

We're almost 99% compliant based on the compliance regulations we follow. It's helpful to have good compliance scanning. 

We've been dealing with fewer false positives. It's improved over time. It's too early to say, percentage-wise, how many fewer we're seeing; however, it is noticeable. 

It's lowered our risk posture. We have been satisfied so far. It covers what we need to be covered.

The mean time to remediate has been lowered by about 20% to 30%.

We now have very good collaboration between our cloud security, application developers, and AppSec teams. There's better communication in terms of response. We haven't calculated if it's saved us any engineering time, however. 

What needs improvement?

They could improve their mean time to detect. It's good, however, it could be lowered further. Detection should be in near real-time. We need these alerts fast as security is our greatest concern.

They could improve reporting and offer better, faster notifications. 

For how long have I used the solution?

I've used the solution for almost 2 years.

What do I think about the stability of the solution?

I'd rate the stability 8 out of 10.

What do I think about the scalability of the solution?

We have 10 to 15 people using the solution. 

I'd rate the ability to scale 8 out of 10.

How are customer service and support?

We've had our support directly reach out to theirs. Sometimes they address items slowly; sometimes they are faster. The support response time could be improved. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use something prior to PingSafe. We had a few things on-premises and on our private cloud. We liked the pricing and feature offering of PingSafe and decided to implement it. 

How was the initial setup?

The initial setup was pretty straightforward. We had to do some integration and it was simple. The deployment itself hardly took an hour. It's integrated with our AWS and that was pretty seamless. 

I don't worry about maintenance. I don't take care of that aspect. However, PingSafe works in the background, maintaining and upgrading the system directly. 

What about the implementation team?

We had a few people from PingSafe involved in the implementation. 

What other advice do I have?

I'm a customer and end-user.

It's a 100% available solution. It covers most of our cloud security requirements and has a nice interface. Support could be faster, though. When we're dealing with security, we don't want lots of time between responses. 

I'd rate the solution 7 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2389785 - PeerSpot reviewer
Lead Data & Cloud Security Engineer at a media company with 501-1,000 employees
Real User
Top 20
Is easy to use, improves our security posture, and reduces false positives
Pros and Cons
  • "The most valuable features of SentinelOne Singularity Cloud Security are the asset inventory and issue indexing."
  • "SentinelOne Singularity Cloud Security can be improved by developing a comprehensive set of features that allow for automated workflows."

What is our primary use case?

We use SentinelOne Singularity Cloud Security as our Cloud Security Posture Management tool.

How has it helped my organization?

SentinelOne Singularity Cloud Security is easy to use. While some features, like advanced graphics and custom drag-and-drop filters, might have a learning curve, most functionalities are intuitive. Clicking on "Asset Inventory" provides a clear list of all our assets. The filters are logically organized by resource type, account ID, and other relevant categories. In short, most of the platform is straightforward, allowing users to become comfortable within 15 minutes. However, advanced capabilities like custom visualizations and automated filtering through drag-and-drop may require additional time to master.

SentinelOne Singularity Cloud Security creates a comprehensive inventory of all resources within our cloud infrastructure. It automatically identifies any misconfigurations for each of these resources. The easy-to-track capabilities are further enhanced by automatic integration with Jira. Additionally, SentinelOne Singularity Cloud Security serves as the primary source of evidence for audits and compliance purposes. It documents the resources we identified with misconfigurations and demonstrates that we have rectified them. This functionality simplifies the process of providing evidence to auditors.

We experienced the benefits of SentinelOne Singularity Cloud Security immediately after onboarding our entire Cisco setup. However, there was likely a waiting period of up to six hours for the platform to fully populate with information about our infrastructure, resources, and so on. Despite this wait, some immediate benefits were gained. SentinelOne Singularity Cloud Security likely identified a list of potential misconfigurations across our accounts. This provided a starting point for further investigation and remediation. Of course, to fully leverage SentinelOne Singularity Cloud Security's capabilities, we might need to integrate it with our existing external tools. However, the initial onboarding process itself yielded some valuable insights.

SentinelOne Singularity Cloud Security reduces the number of false positives we encounter. Initially, we relied heavily on custom engineering, which created a lot of noise. The code might not have been scalable, or it might have only triggered under specific conditions. We struggled to manage this custom tooling as our environment grew. When we considered scaling our operations, we realized this approach wouldn't be sustainable. SentinelOne Singularity Cloud Security provided a well-designed system that addressed these challenges. Even during configuration, SentinelOne Singularity Cloud Security can determine if something is misconfigured or not. However, SentinelOne Singularity Cloud Security also allows us to suppress findings that might be flagged as security vulnerabilities in a traditional sense, but are expected behavior in our specific context. For example, we might have developed a custom way to handle a specific situation like a three-bucket container for a site. SentinelOne Singularity Cloud Security allows us to suppress these findings, resulting in a significant reduction in false positives. Integration with SentinelOne Singularity Cloud Security was very straightforward. Furthermore, suppression occurs at the source where misconfigurations are generated. This eliminates the need for an additional filtering layer. Imagine having 100 issues to address, and needing to manually filter out the ones that are not genuine issues. SentinelOne Singularity Cloud Security takes care of this filtering within the platform itself.

SentinelOne Singularity Cloud Security has improved our risk posture by giving us greater visibility into our infrastructure. This includes niche resources and misconfigurations that we weren't previously tracking or aware of. Unlike traditional tools that focus on specific resources or make assumptions, SentinelOne Singularity Cloud Security performs a holistic scan of our entire account. This has given us a much better understanding of our current attack surface. Once these vulnerabilities were identified, we were able to prioritize and remediate them, leading to a long-term improvement in our overall security posture.

SentinelOne Singularity Cloud Security has reduced our mean time to remediation. It's slightly better than our previous approach because we were also scanning daily. However, SentinelOne Singularity Cloud Security also includes scanning for many more resources than we were managing ourselves. So, while the time to fix individual problems might be similar, perhaps slightly less, the reports generated by SentinelOne Singularity Cloud Security are more comprehensive and complete than what we had before. Additionally, SentinelOne Singularity Cloud Security helped us identify a number of additional resources that need fixing, which we weren't adequately tracking in the first place. Once a problem is identified and confirmed as a true positive, it takes no more than 15 minutes to fix it.

SentinelOne Singularity Cloud Security facilitates collaboration between our teams. We have three main groups: application security, infrastructure security, and compliance. The infrastructure team handles the entire SentinelOne Singularity Cloud Security process, from generating reports and onboarding resources to acting on them. This has streamlined our workflow by consolidating everything into a single view. I now have all the information I need in one place. However, it's important to note that our application security team doesn't currently interact with SentinelOne Singularity Cloud Security.

What is most valuable?

The most valuable features of SentinelOne Singularity Cloud Security are the asset inventory and issue indexing. Once I've onboarded all the cloud accounts I want to manage with SentinelOne Singularity Cloud Security, it can automatically create an inventory of all resource types across AWS. Additionally, it can identify misconfigurations for those specific resources.

Another key feature we appreciate is the ability to create custom rules for up to ten users. This functionality is useful because SentinelOne Singularity Cloud Security also collects generic information and metadata about each resource. This allows for granular filtering. For example, we can easily query to find only servers with a specific tag. This filtering capability is valuable for investigations, ad-hoc queries, and data gathering.

Finally, the integration module deserves mention as well. We use Jira internally to track all our tools, security reviews, and bugs. SentinelOne Singularity Cloud Security can directly push issues to Jira, making it very easy for us to track them. This eliminates the need to constantly return to the SentinelOne Singularity Cloud Security platform to see which issues were generated.

What needs improvement?

SentinelOne Singularity Cloud Security can be improved by developing a comprehensive set of features that allow for automated workflows. While the current dashboard is functional, it could be made more actionable by incorporating additional functionalities. For instance, drag-and-drop functionality would simplify the creation of integrations. Additionally, valuable data can be retrieved from the platform using APIs and displayed on the dashboard, potentially using tools like Tableau for visualization. This is just one example, but it highlights the potential for expanding SentinelOne Singularity Cloud Security's capabilities by enabling greater integration with other tools, even those not currently supported.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for six months.

There was a phase where we built a proof of concept using the SentinelOne Singularity Cloud Security platform to understand if it could directly address the problems we're currently facing. After finalizing the POC, we conducted testing and identified a baseline for future comparisons. Then, we moved into the implementation phase, and now the system is fully operational.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security is stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is scalable. We have not encountered any issues with the number of accounts and services we are using.

Which solution did I use previously and why did I switch?

Previously, we managed our cloud security posture with in-house solutions built using open-source tools and custom code. However, as the number of accounts grew, this approach became difficult to scale and maintain. Additionally, the reporting capabilities of our custom tools didn't meet the increasingly stringent compliance requirements. To address these challenges, we sought an external, vendor-managed Cloud Security Posture Management tool.

How was the initial setup?

The initial deployment of SentinelOne Singularity Cloud Security was easy because their implementation team collaborated closely with one of our cloud security engineers. Since there were no agents or software to install, onboarding accounts simply involved creating a role for them. This role grants the platform read-only access to our infrastructure. The process is very streamlined; our team can onboard an entire account within minutes. However, the first time an account is onboarded, it takes some time to ingest all of its resources and information.

The entire deployment took less than a week. This included not only onboarding accounts but also gaining a holistic understanding of the platform and its capabilities. SentinelOne Singularity Cloud Security also came to our office to showcase the modules we could leverage and how we could use them effectively. Since this was our first time working with SentinelOne Singularity Cloud Security, our team actively collaborated with them to resolve any issues we encountered.

What about the implementation team?

One engineer from our organization worked with a team from SentinelOne Singularity Cloud Security to implement the solution.

What's my experience with pricing, setup cost, and licensing?

Pricing is based on modules, which was ideal for us. We weren't interested in the platform's full capability at first. Our priority was to establish foundational practices like maintaining an asset inventory and identifying misconfigurations. We then aimed to streamline these processes. Thankfully, SentinelOne Singularity Cloud Security's modular pricing allowed us to pay for only the features we needed, unlike Wiz. With Wiz, we would have paid for the entire platform upfront, potentially leaving us with unused features. This would have been a poor return on investment, especially considering Wiz's high cost. In essence, their pricing model wouldn't have suited our needs. Even if we had eventually used all of SentinelOne Singularity Cloud Security's features, the initial cost would still have been lower than Wiz in the long run.

Which other solutions did I evaluate?

After evaluating several options, including SentinelOne Singularity Cloud Security and Wiz, we determined that SentinelOne Singularity Cloud Security was the best fit for our needs, particularly in terms of cost. SentinelOne Singularity Cloud Security provides a comprehensive view of potential security issues in our cloud infrastructure, allowing us to map them to relevant compliance frameworks, custom security requirements, or internal engineering standards. This enables us to effectively track and remediate these issues, ensuring a more secure cloud environment.

The Wiz platform offered a wide range of features that weren't essential for our current needs. For instance, they provided data security and AI-powered security posture management. However, our current security maturity level wouldn't allow us to fully utilize these capabilities. Additionally, Wiz is a comprehensive platform, and individual modules aren't available separately. In contrast, SentinelOne Singularity Cloud Security allowed for closer collaboration. They could customize the platform's functionalities to meet our specific requirements. Moreover, SentinelOne Singularity Cloud Security was significantly more cost-effective. While I can't recall the exact price difference, it was a substantial saving. Furthermore, SentinelOne Singularity Cloud Security's support team was incredibly responsive. They were receptive to our suggestions for features that might be beneficial in the future. This flexibility, along with the platform's affordability, ultimately led us to choose SentinelOne Singularity Cloud Security.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security eight out of ten.

We initially considered the agentless vulnerability scanning as a cloud security management tool, not a host-based security solution. Therefore, we opted against installing agents. Instead, we simply connected our AWS accounts through IAM, allowing the scanner to comprehensively scan all necessary resources and gather the required information.

The maintenance is taken care of by SentinelOne Singularity Cloud Security directly.

Before deploying SentinelOne Singularity Cloud Security, it's important to fully understand all its capabilities. While we're currently using one specific feature, SentinelOne Singularity Cloud Security offers a wide range of functionalities. Gaining a clear internal understanding of your specific needs for SentinelOne Singularity Cloud Security will help you determine the optimal model. Focusing solely on features without a defined purpose can lead to unnecessary costs. It's more efficient to obtain a quote for the model that aligns with your current needs. As your requirements evolve, you can then expand functionality by integrating additional modules.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2390868 - PeerSpot reviewer
Cloud Security Engineer & Consultant at a financial services firm with 10,001+ employees
Consultant
Top 20
Easy to use with good UI but needs better technical support
Pros and Cons
  • "The UI is very good."
  • "They need more experienced support personnel."

What is our primary use case?

We use the solution for security and monitoring. It helps maintain compliance standards. Multiple policies can be mapped and evaluated and alerts can trigger your attention.

How has it helped my organization?

We're using multiple cloud environments and multiple providers, such as AWS, Azure, GCP, and Postgres. It helps us manage multi-cloud security.

What is most valuable?

The UI is very good. The solution offers very good adaptability.

Its ease of use is pretty good. After using it for nine months, I'm pretty comfortable with it.

The evidence-based reporting helps us prioritize and solve issues. This is a feature that is missing from most platforms.

We use agentless vulnerability scanning. It's a good aspect of the product.

The proof of exploitability and evidence-based reporting are excellent. They gave me a detailed idea of what was exposed. 

We use the infrastructure as code scanning. It really helps manage the policies, which I have been working on. 

The compliance capabilities are helping me most of all. The reports and alerts we get help manage everything and act on issues.

We've reduced the number of false positives we receive by 35% or so.

We've reduced our time to detect by about 20%.

It does take time to remediate, however, we've saved time in terms of time to remediate since we get more details around alerts and can go in and look and solve issues. We've reduced our mean time to remediation by about 30% to 35%.

What needs improvement?

It can be complex to use at the outset. 

They could have better support. We've had support issues in the past. They need more experienced support personnel. 

For how long have I used the solution?

I've been using the solution for 8 to 9 months.

What do I think about the stability of the solution?

The stability is okay, however, it needs more maturity. 

What do I think about the scalability of the solution?

We have 2 to 3 users on the solution currently. We have it in one location right now. 

The scalability depends on the integration.

How are customer service and support?

Technical support has room for improvement. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did previously use a different solution. We used Prisma. It did offer good pricing and good scalability.

How was the initial setup?

The initial setup only took about 1 week. I was not directly involved in the customer onboarding process. 

The solution does not require any maintenance. 

What was our ROI?

We see an ROI in the fact that we can better map our best practices. From a security perspective, we're saving around 30% to 40% and we're able to implement more best practices.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. It's comparable to or better than others on the market.

What other advice do I have?

I'm a partner.

The solution is cost-efficient, yet it needs more support accessibility. However, I would recommend this solution to others. I'd rate the product 5 out of 10 overall. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Andrea Alberti - PeerSpot reviewer
Security Analyst at Intersistemi Italia s.p.a.
Real User
Top 10
Offers a highly intuitive management console, easy to deploy, and saves us time
Pros and Cons
  • "The management console is highly intuitive to comprehend and operate."
  • "The cost has the potential for improvement."

What is our primary use case?

We utilize SentinelOne Singularity Cloud to safeguard our clients from viruses and to perform forensic analysis on threats.

We are a service integrator in the public sector in Italy, and we implemented SentinelOne Singularity Cloud because we lacked an antivirus solution.

How has it helped my organization?

The real-time detection and response capabilities of SentinelOne Singularity Cloud are excellent. We have implemented automated remediation on the Singularity platform. I have tested this on both our tenant and our customers' tenant, and we haven't encountered any issues with this method.

Singularity offers profound forensic visibility, which proves highly advantageous for in-depth analysis of events. Through a single console, we can observe comprehensive event details from start to finish.

The historical data record provided by Singularity after an attack is valuable. It allows us to identify any misconfigurations and has assisted us in rectifying errors during the deployment of group policies in Active Directory. This capability helps us manage group policies more effectively, particularly in terms of security policy deployment.

SentinelOne Singularity Cloud has been immensely helpful in mitigating issues for us. Our organization consists of approximately five hundred employees, including technicians and administrators, and Singularity has played a vital role in safeguarding our organization.

It has helped us reduce our MTTD. 

Singularity helps us reduce our MTTR.

We have saved time. The automatic remediation helped me a lot when an event occurred, as it analyzed and remediated the issue automatically. This saved a significant amount of time.

Singularity operates smoothly and does not cause our laptops to experience any performance degradation, which has been very beneficial.

What is most valuable?

Deploying SentinelOne Singularity Cloud is a simple process that requires only three clicks. 

The management console is highly intuitive to comprehend and operate.

What needs improvement?

The cost has the potential for improvement. I would appreciate it if the full edition could be made more affordable, allowing me to upgrade from the intermediate version.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud for one and a half years.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud is incredibly reliable. I have never come across a crash or experienced any downtime. I have never needed to initiate a support case.

What do I think about the scalability of the solution?

The SentinelOne Singularity Cloud exhibits high scalability. We only need to incorporate licenses to facilitate scaling, eliminating concerns regarding servers or databases, as it functions as a cloud-based platform.

How was the initial setup?

The initial setup is straightforward because the platform is cloud-based, allowing accessibility from anywhere, and deploying the agent is as easy as clicking three times.

Two people were involved in the deployment.

What about the implementation team?

We are a system integrator and we implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

As a partner, we receive a discount on the licenses. Currently, we possess over 250 licenses, but there is potential for the licenses to become even more affordable.

Which other solutions did I evaluate?

We evaluated various products such as Trend Micro, Symantec, and Sophos. SentinelOne Singularity Cloud stood out among the solutions we evaluated as the easiest to manage and with the best performance.

What other advice do I have?

I rate SentinelOne Singularity Cloud a nine out of ten.

SentinelOne is a novel form of endpoint detection and response that has assisted us in effectively managing our clients and servers. It provides us with substantial visibility and aids in safeguarding our infrastructure against emerging threats.

Regarding maintenance, I check the event logs every two weeks, in addition to reviewing emails, and I update the schedule to manage the agents.

The interoperability with third-party solutions is good. We don't have any compatibility issues.

SentinelOne Singularity Cloud is updated bi-weekly or monthly and the signature to the client is updated every two days.

Evaluating SentinelOne Singularity Cloud is made simple by installing the client and logging into the console.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cyber Security Manager at a tech vendor with 51-200 employees
Real User
Great auditing and streamlined compliance management with helpful support
Pros and Cons
  • "Cloud Native Security has helped us with our risk posture and securing our agenda. It has been tremendous in terms of supporting growth."
  • "They could generally give us better comprehensive rules."

What is our primary use case?

We have a wide array of applications. It extends beyond mere container and threat management; in fact, we extensively utilize it across all facets of our cloud data management. It offers comprehensive security for our entire infrastructure, encompassing containers, Kubernetes, cloud services, and more. Its scalability is particularly beneficial for our operations.

How has it helped my organization?

We receive Slack alerts for any vulnerable resources within our inventory. These alerts indicate if a particular resource is vulnerable and requires attention, ensuring timely action for remediation. Additionally, critical events are promptly communicated to us, enhancing our overall security posture.

Furthermore, we are provided with compliance metrics, allowing us to gauge our level of adherence to regulatory standards and guidelines.

What is most valuable?

Cloud Native Security's automation features have revolutionized our approach to cloud-native security, making it a standout solution in the market. With its seamless automation capabilities and timely alert notifications, Cloud Native Security ensures that we stay ahead of potential vulnerabilities, providing peace of mind in our dynamic cloud environment.

One of Cloud Native Security's greatest strengths lies in its ability to streamline compliance management. While specific controls are not directly provided, Cloud Native Security's automated assessment of our cloud and server infrastructure empowers us to maintain compliance effortlessly. The platform offers comprehensive insights into our compliance status, allowing us to identify areas for improvement and scale up our operations with confidence.

During our initial implementation, Cloud Native Security proved invaluable in tackling the challenges posed by our extensive resource inventory. By providing a detailed breakdown of resource utilization and associated vulnerabilities, Cloud Native Security enabled us to take proactive measures to enhance our security posture. The intuitive dashboard interface offers granular control and simplifies decision-making, sparing us the burden of manual inspections.

Cloud Native Security's automated auditing feature sets it apart, offering a comprehensive overview of our cloud resources with minimal effort. The asset inventory feature provides detailed insights into resource usage, ensuring that no stone is left unturned in our quest for security and compliance excellence. While there may be a slight learning curve initially, Cloud Native Security's user-friendly interface makes navigation a breeze over time.

The evidence-based reporting functionality of Cloud Native Security is a game-changer, allowing us to prioritize and address critical security issues efficiently. While occasional false positives may occur, Cloud Native Security's continuous improvement efforts ensure that such instances are minimal and swiftly addressed. Integration with our existing security infrastructure further enhances its capabilities, providing a holistic approach to our security strategy.

Overall, Cloud Native Security has been instrumental in fortifying our risk posture and facilitating our growth trajectory. With a significant reduction in mean time to detect issues and improved visibility for our development teams through DevSecOps integration, Cloud Native Security has truly become an indispensable asset in our security arsenal.

What needs improvement?

While we do encounter occasional false positives, we appreciate Cloud Native Security's efforts to address this issue.

In terms of improvement, we believe there's room for enhancing the comprehensiveness of their rule sets. Specifically, if we have unique requirements for our cloud security and need to establish custom rule sets, we require more comprehensive options than currently available. While Cloud Native Security has provided a feature for this purpose, its implementation is currently challenging. We see this as an area for improvement where Cloud Native Security could refine its offerings to better meet the diverse needs of its users.

For how long have I used the solution?

I've been using the solution for 1.5 years. 

What do I think about the stability of the solution?

We have not found any glitches or suffered any downtime. 

What do I think about the scalability of the solution?

Currently, we have approximately three platform engineers actively utilizing the solution.

The solution demonstrates excellent scalability and offers considerable flexibility.

How are customer service and support?

Technical support is good. They help us out on certain details. We can submit tickets in order to get assistance. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we didn't employ a different solution; instead, we relied on various open-source tools. While these tools weren't direct competitors, their functionalities didn't fully align with what we needed. Since adopting this solution, we've witnessed significant improvements in scaling our security measures effectively.

How was the initial setup?

The initial onboarding process for Cloud Native Security resources presented some challenges, albeit manageable ones. However, the deployment itself was remarkably swift, typically taking only 15 to 20 minutes. Incorporating Cloud Native Security into our original deployment was crucial for establishing permissions effectively. To manage power demand efficiently, we required running scripts consistently.

As a Software as a Service (SaaS) solution, deployment to multiple locations wasn't necessary. Cloud Native Security is hosted on their cloud platform, eliminating concerns about maintenance or internal management on our end. We can rely on the provider for seamless operation without the need for internal intervention.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair, as it is determined by the resources we utilize. We have the flexibility to adjust our resource usage according to our needs.

Which other solutions did I evaluate?

Prior to implementing this solution, we didn't assess any other options.

Currently, the market offers numerous products for cloud-native security. Despite the abundance of choices, we received excellent guidance with this solution. The support provided was invaluable, demonstrating their strength in customer success.

What other advice do I have?

As end users, we don't maintain a direct relationship with the company.

I highly recommend this solution to fellow users.

In terms of rating, I would give the solution a solid 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Real User
Supports older legacy operating systems, offers great visibility, and automated remediation options
Pros and Cons
  • "The visibility is the best part of the solution."
  • "It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear."

What is our primary use case?

We have deployed SentinelOne Singularity Cloud Workload Security to our servers and clients. 

How has it helped my organization?

Singularity's real-time detection and response capabilities so far have been great.

I like the way we have options in how we set up the automated remediation. We can set it up to automatically take action, or we can set it up to just flag or let us know that there is something that needs to be investigated. It has been really good in that regard. There are many, many options in how we can configure it, and I have liked that quite a lot.

Compared to my previous solution, I am more comfortable with SentinelOne Singularity Cloud Workload Security. I was always concerned that the previous solution was not catching everything. There were a lot of false positives, and there were several cases where it did not catch everything. Even when it did catch something, the logging and forensic details were very limited. SentinelOne Singularity Cloud Workload Security is the opposite of that. It gives us deep visibility into what is going on and what has happened. The mediation is great, and the logging is much more detailed. It has been a huge improvement over what I was using before. Singularity Cloud Workload Security has given me peace of mind.

To date, all threats detected were false positives or test threats. No actual threats have been encountered, but test threats were detected quickly.

What is most valuable?

One thing I particularly like about Singularity Cloud Workload Security is that it supports older legacy operating systems that we have been unable to eliminate. This is a valuable feature that other clients do not offer.

The visibility is the best part of the solution. To see exactly what's going on in all the clients, and processes that are running, I have got a few false positives, but those are relatively easy to investigate and remedy, and flag them as false positives.

What needs improvement?

We use Singularity Cloud Workload Security with Citrix and a non-persistent VDI. It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear. We eventually got it sorted out with the help of support, and I give credit to SentinelOne for that.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Workload Security for ten months.

What do I think about the stability of the solution?

I have not experienced any stability issues, client issues, or rogue agents causing problems. I have also not had any crashes. Overall, it has been great.

What do I think about the scalability of the solution?

We have a relatively small environment, with fewer than a hundred endpoints deployed. So, scalability is easy for us. I don't know how it would work with thousands or even tens of thousands of clients, but I haven't had any issues so far.

How are customer service and support?

The technical support is helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our previous solution, Trend Micro Worry-Free, in comparison, is quite poor. It did not give me very good visibility into what was happening with my clients, on the network, or what processes were running. If something happened, I was very limited in my ability to figure out what happened. In other words, the forensic capabilities of my previous solution were lacking.

There is no way to compare the turnaround time of obtaining telemetry data between the two solutions because Trend Micro Worry-Free did not provide any telemetry data. We would receive an email about a possible virus, but when we logged into the system to view the logs, there would be nothing there. Or, it would tell us that there was a virus, but it would not tell us which client was infected until we logged into the console. It was lacking in so many areas.

How was the initial setup?

During the deployment, we conducted a test case. One of SentinelOne's sales engineers assisted us in setting up the software, configuring everything, and setting up notifications. They walked us through the process of setting everything up to my liking and how they would recommend setting up the software. They were instrumental in helping us deploy the system, and all of their assistance was included in the price of the system. We did not have to pay any additional fees. I found their assistance to be very helpful.

Without SentinelOne's help, the initial setup would likely be very complex. There are many options for configuring the product, which can be both beneficial and detrimental. On the one hand, it is beneficial if we are familiar with the software and know how to best configure it. This flexibility is a great advantage. On the other hand, if we are coming from a different product and do not know SentinelOne's software, it would be very helpful to have their assistance in walking us through the setup process and recommending a configuration.

I was the only person from our organization involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

I wasn't sure what to expect from the pricing, but I was pleasantly surprised to find that it was a little less than I thought.

Which other solutions did I evaluate?

I also evaluated Carbon Black. I read a lot of reviews, both official and user-generated, to learn what people were saying about the product. What really drew me to SentinelOne was its legacy software support. This was a key factor for me, and it helped me eliminate some of the other options.

What other advice do I have?

I would rate Singularity Cloud Workload Security eight out of ten.

The software itself is very good. Singularity Cloud Workload Security provides deep visibility and support. I have found the support team to be very responsive and helpful whenever I have engaged with them.

One of our requirements was that the solution was simple enough for me to maintain myself without spending a lot of time managing the software. There are software agent packages that become available, and I need to go in and approve them and push them out. There are occasional false positives, but overall, it's not a lot of work.

For straightforward clients on a PC or laptop, Singularity Cloud Workload Security works well. However, in edge-case scenarios like ours with Citrix and non-persistent VDI, we need to test it out to see if it works well enough in our environment. We had some initial problems getting it started, but we were able to resolve them. So, my advice is that if the scenario is straightforward, there should be no problems.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.