SentinelOne Singularity Cloud Security Reviews

We use Singularity Cloud Workload Security for our production and build workloads.

We implemented the solution to simplify the deployment of forensic tools, including EDR, into our cloud infrastructure, where it may be difficult to install an agent.

We have a hybrid deployment, with an estimated 8,000 to 70,000 cloud workloads. We serve a customer base of nearly one billion people, including 700 million current EA subscribers. Handling this workload is no small feat. The estimate is so broad because we do not own or control every AWS, Azure, or GCP account; studios use this infrastructure without our help. We are still in the discovery phase of trying to determine the exact number of workloads. There are thousands of Kubernetes clusters.

Singularity Cloud Workload Security's real-time threat detection capabilities are good. We recompeted SentinelOne against fifteen or twenty different AV vendors over the course of 2018 and 2019 and found SentinelOne to be superior in virtually every possible way.

Forensic capabilities are now excellent. When we started, we had a contractual agreement with SentinelOne to improve deep visibility to match our current toolset, Carbon Black Response. Over the course of two years, they delivered everything we could get from Carbon Black and even more.

The visibility of workload telemetry is excellent, and the hunting capabilities are second to none.

When no human intervention is required Singularity Cloud Workload Security detects and remediates nearly instantaneously.

Our MTTD is sub 30 days.

Our MTTR is seven days after detection for most instances.

The interoperability with third-party solutions is great.

The most valuable feature is the ability to gain deep visibility into the workloads inside containers.

Sometimes the Storyline ID is a bit wacky. It's not that the data is inaccurate, but the threat item that's flagged can sometimes point to a storyline that's not relevant to the hunting object we're looking for. In short, Singularity Cloud Workload Security can sometimes take us on a roundabout way to get to where we want to be when using Storyline ID.

I would like a public repository for CWPP. Having to request a script from SentinelOne to deploy CWPP is not ideal, and this is true for all of the tools, including the Linux agent. Without a public repository, when a deployment team needs something like a GPG key to validate the image, we have to request a signed copy of the software. This is not ideal because it removes our ability to self-serve. Therefore, if I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.

I have been using Singularity Cloud Workload Security for over four years.

Singularity Cloud Workload Security is stable. No lag, no crashing, no downtime. The joy of running as a container is that it doesn't break the other parts. 

The Singularity Cloud Workload Security auto-scaling feature is great.

Technical support is excellent. One of the selling points of SentinelOne is the incredibly good support.

Positive

The initial deployment was straightforward, but only because I had to obtain a script from SentinelOne. I completed the deployment myself.

Our three-year renewal with SentinelOne this year was shockingly expensive. In fact, covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours. The sticker shock is real. I understand that SentinelOne is a market leader, but the bill we received was astronomical.

We evaluated a few application security tools, but CWBB is only a software opportunity. SentinelOne has become our primary solution for all aspects of endpoint security. Therefore, when we considered adding detections for cloud workloads, it made sense to choose SentinelOne as the ideal solution.

I would rate Singularity Cloud Workload Security nine out of ten.

To someone who doesn't think they need CWPP because they already have a continuous security monitoring solution in place, I would say, Consider the old security adage that they are not currently free of malicious items. They have them, but they just don't know where they are.

We have an upgrade policy for maintenance purposes. We need to implement the upgrade policy, but we do this through Chef automation. Writing Chef automation for this can be a bit complex, but it is not impossible.

SentinelOne Cloud Workload Security's ability to be innovative is excellent. I'm a big fan of SentinelOne's API, which has allowed me to develop some creative solutions. I'm actually the only SentinelOne administrator at my organization, so in terms of innovation, it's probably the best tool I've ever used. I've been able to create an automated "one-man army" using SentinelOne.

I recommend deploying a test environment. Do not try to deploy this into an existing environment and test there. It's a bad idea. Not from a SentinelOne perspective, but I'm not much of a Kubernetes expert. I know it can be dangerous, and we tried to do this in a test environment of a live production environment and had a lot of trouble. Not because of SentinelOne, but because of our Kubernetes deployment. Having to complete a bad Kubernetes environment with little knowledge of CWPP basically made getting it working very difficult. So my advice would be to build a clean, industry-standard test environment that can be broken with no risk.

When we receive a ticket about a SentinelOne detection on a specific host, we will first go to the SentinelOne console and look up the endpoint and the case. If there are any threats related to the host, we will then review the activities that have taken place within a specific time frame. We can look at the processes that have run, and how they have propagated from one process to another. We can also look at the timeline of events, from the top down, to see what happened when each process was run. This will help us to determine if any malicious activity has taken place.

We use the cloud-based management console to install SentinelOne on each employee's or host's device. SentinelOne can be installed through the cloud.

Singularity Cloud Workload Security provides us with better security detection and more visibility. It is another resource that we can use to detect vulnerabilities in our company's systems. For example, it can help us detect new file processes that we are not familiar with, which could be used by attackers to exploit our systems. Singularity Cloud Workload Security can also help us diagnose and analyze data to determine whether it is malicious or not. Singularity Cloud Workload Security is like another pair of eyes that can help us protect our systems from cyberattacks.

The real-time detection and response capabilities of Singularity Cloud Workload Security are very helpful. When we receive alerts in real-time, we can take action immediately. Within Vigilance, they look at things for us in real-time and let us know if they detect something malicious. This allows us to investigate the incident and see what is happening. If it is a zero-day attack, we can take action immediately to try to mitigate the damage. Having real-time alerts helps us take action more quickly than waiting for a few days for something to happen.

The automated remediation feature works from a database. We upload anything that we have detected before or anything that we can filter into this database. For example, we would upload the known IP addresses of analysts who do penetration testing for us within the company. If one of these IP addresses comes in and is malicious to the company, the solution will detect it. Singularity Cloud Workload Security will check the IP address and automatically classify it as benign. This saves us time because we don't have to manually review the IP address or contact our colleagues. This frees up our time so that we can focus on other things, such as investigating more malicious threats. IP addresses are just one type of data that can be filtered. File processes can also be filtered. Any type of automated filtering helps us reduce the time it takes to investigate a ticket so that we can focus on the most malicious threats.

The historical data record provided by SentinelOne after an attack is helpful in identifying what we can do to protect ourselves from future attacks. We can use this data to understand the cause of the attack and put in place preventive measures, such as educating employees about security best practices. SentinelOne allows us to access up to three or four months of historical data without a request. For data that goes back six months to one year, we need to submit a request. This data can be specific to a particular host, if necessary.

Singularity Cloud Workload Security is a great product. It is very robust and versatile. There are many things we can do with it, even things I have explored in the past two years. We can use different types of queries to narrow down our searches. It is a very powerful tool that has been very helpful to our SOC in analyzing specific incidents.

The solution has decreased our mean time to detect through the automated response process and visuals that give us time to focus on other important things. It definitely gives us the actual time to look at other things instead of focusing on one ticket that may take us 30 minutes to an hour to resolve. This could definitely decrease the coverage time.

The solution has decreased our mean time to remediate. We have many detection systems in our organization, and it takes a lot of manpower to focus on all of them. Integrating SentinelOne into our organization has given us more time to focus on other things, rather than having to look at minor incidents, such as low-severity incidents. SentinelOne detects and remediates these incidents for us, so we don't have to worry about them. This has been a great help, and we no longer need to dedicate as much manpower to these incidents.

The solution helps to free up our SOC staff time to work on other projects and tasks. Thousands of false positive tickets no longer have to be looked at by our SOC team, saving them a lot of time.

The solution has helped our organization become more productive by allowing us to focus on more severe issues instead of wasting time on minor ones.

The management console is the most valuable feature. It offers a variety of options for us to view. If a threat is detected, there is a specific area where we can view the different incidents that have occurred. This is the threat that is associated with that host.

We can also have deep visibility into the activities within the host within a specific time frame. This is very useful, especially when we can view the process tree. This allows us to see how one process propagates to another process, and so on. We can then look back to the beginning of the process to see where it came from. How was it downloaded? Which URL did it come from? Was it internal or external? This information has been very helpful when we are diagnosing a specific incident.

The File Fence feature is also useful. When we view a file within Singularity Cloud Workload Security, we can put it into our sandbox to see what type of file it is and whether it is malicious or not. There is also the scan feature, which is very helpful. When we scan a host remotely, it can return to us with information about the detections that were made on that host. This can help us to identify and alert others about any potential threats.

Whenever I view the processes and the process aspect, it takes a long time to load. I think this is because the dashboard or management console is slow, especially during downtime or when updates are being applied. Even when I search for a specific query, it takes a while to load. I believe that increasing the bandwidth for query processing would help.

I have been using SentinelOne Singularity Cloud for three years.

I think the stability is decent. However, if they fixed the bandwidth issue, it would be a top contender. Sometimes, when I need to look at the process timeline, it is very difficult to load and takes a long time. We don't always have the time to wait for it to load. I think the stability is okay, but it could be improved.

We used Carbon Black. Carbon Black's stability is pretty good. Its downtime is not as high as SentinelOne's. Carbon Black is a little bit easier to use than SentinelOne. Its user interface is a little bit easier than SentinelOne's. In terms of stability, I think SentinelOne is just a little bit behind Carbon Black. Not by much, but just a little bit.

The scalability is fine.

The technical support is very responsive, and courteous, and provides great customer service. If we need something right away, they will definitely put us on the priority list. We have a special chat channel or a specific team dedicated to our company. We can also email them, and they will usually respond quickly.

Positive

I previously used Carbon Black and Tanium for a short time. When I first started at my current organization, they were using both Carbon Black and SentinelOne. However, SentinelOne provides the same level of security as Carbon Black at a lower cost, so the organization stopped using Carbon Black.

If I were to compare SentinelOne to Carbon Black, I would say that they have the same functionality, but Carbon Black has a faster response time. If SentinelOne could improve its bandwidth in this area, it would be a more competitive product.

I would rate Singularity Cloud Workload Security a seven out of ten. I noticed some lagging, especially when loading a specific storyline. I also experienced some lag when I had too many windows open.

Based on the company's size and infrastructure, SentinelOne offers different tiers of service for small, medium, and large businesses. For a really small company that doesn't generate a lot of logs, a robust system like SentinelOne may not be necessary. However, for a medium-sized company, SentinelOne can be a valuable asset. It has helped us to reduce our response time, gain more visibility into our security posture, and receive alerts if any devices are lost or stolen. SentinelOne is also more versatile than other solutions in terms of the resources it uses to detect malicious activity. I would recommend that any company considering SentinelOne do their research and talk to other users to see if it is the right fit for their needs.

Singularity Cloud Workload Security is a cloud-based solution that does not require much maintenance. The only maintenance required is to keep the filtering list up to date. This can be done with the help of the SentinelOne team.

The interoperability of the solution is fine. I don't have any issue with it.

In my line of work, we innovate by detecting and analyzing specific incidents. Singularity Cloud Workload Security definitely helps us out a lot in terms of detection, creating new queries, and creating new filters.

I suggest they research the solution and test it out. I believe SentinelOne offers a trial version, so they can try it before they buy it. See how they like it. We love it and don't think we can live without it. It gives us so much free time to focus on other things. It's like a home security system. If we miss something, they contact us. If the doors unlock, they let us know. If the battery is dying, they let us know. It has helped us out a lot. It gave us the visibility we didn't have before and continues to give us the visibility we need. I don't know what we would do without it.

We have multiple applications in our AWS cloud environment. We have a private environment, and we do not disclose it to the Internet. We have configured multiple security alerts, such as for any incoming traffic from a public IP address.

We have also set up SentinelOne Singularity Cloud Security alerts for key rotation of security credentials for the accounts.

SentinelOne Singularity Cloud Security helps us to reduce the security overhead. We do not have to manage every small thing manually. They are taken care of by SentinelOne Singularity Cloud Security.

We use vulnerability scanners for our AWS servers. If there is any vulnerability, we get a report on that. We close those open security points. I do not know the exact name of the scanners, but they work great.

We rarely get false positives. We usually get real-time, accurate data. Sometimes there is a mismatch between the actual data and the data we get from SentinelOne Singularity Cloud Security, but that is negligible. It happens once in a thousand times.

SentinelOne Singularity Cloud Security has reduced our mean time to remediate. It has saved about 60% of our time. It has helped us with that.

It has also reduced our mean time to detect. The time savings depend on the use case. On average, it saves ten to fifteen minutes per use case.

We do not use it at a large level for Infrastructure as Code scanning, but it saves us time. We do not have to click on the features in the GUI. We have set up some scripts with the Infrastructure as Code feature. We run them to generate reports and get the required output.

The Infrastructure as Code feature has helped us. We can integrate SentinelOne Singularity Cloud Security with our cloud tools. It helps with the development part. For example, Lambda is an AWS feature. It is a code environment. We can directly connect these two. It helps with the run time of the processes.

We mostly use alerts. That has been pretty good. If we use the alert system from Amazon, it is much costlier to us, so we use SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security's interface is quite good. It is beginner-friendly. If someone has even a little bit of idea about cloud security, they can learn it very easily.

I do not know if it is possible, but in AWS Cloud, there are multiple features or services, and if they can collaborate with them, it would be helpful. The Infrastructure as Code service available in SentinelOne Singularity Cloud Security and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in SentinelOne Singularity Cloud Security. This way, all the data related to security will be in one single place. Currently, we have to check a couple of things on SentinelOne Singularity Cloud Security, and we have to validate that same data on the AWS Cloud to be sure. If they can collaborate like that, it will be great. It will be an amazing tool.

My organization has been using SentinelOne Singularity Cloud Security for one and a half years, but I have been using it for the past three to four months for cloud security.

I have not faced any downtime. If they have any kind of maintenance, they let us know via email a week or two before. The maintenance is usually done once a quarter, and it is done out of business hours, so we do not have any concerns about that.

I would rate it a seven out of ten for scalability. If they can collaborate with AWS services as well, it can be a 10 out of 10.

I have contacted them quite a few times. They are pretty good. They are within their SLAs. I have never raised a support case with a very high severity. For the cases I raised, they have an SLA of about 24 hours, and they always meet that SLA.

I always get a perfect answer in the reply. If I have some major issue and I am unable to understand that via email, they also come on a Teams or Webex call. They provide a good service. I would rate them a nine out of ten.

Positive

It is a cloud deployment. I believe they have an on-premise option as well,  but we are not using that. We are completely on the cloud.

I was not involved in its deployment. Its deployment was done by the organization about a year and a half ago. I only manage operations, and I have been here only for about three months.

It does not require any maintenance as such. In the infrastructure code part, we update the code, but I am not sure if that comes under maintenance.

You should be a little familiar with cloud security. Otherwise, you might face a few difficulties in accessing the SentinelOne Singularity Cloud Security console. If you are a little familiar, it will be very easy for you. A completely new user without a technical background can get a bit confused by the naming conventions in the GUI.

I would recommend SentinelOne Singularity Cloud Security to others. Overall, I would rate SentinelOne Singularity Cloud Security an eight out of ten.

Our infrastructure is on AWS and we integrate SentinelOne Singularity Cloud Security with our enterprise accounts to identify misconfiguration on the Cloud.

The offensive security engine helps us visualize any potential attacks.

SentinelOne Singularity Cloud Security helps us maintain and improve our security posture.

It has helped reduce the number of false positives.

We have improved our mean time to detection with SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security has improved our mean time to remediation. The alerts provided included details that help us address the issues quickly.

The most valuable aspects of SentinelOne Singularity Cloud Security are its alerting system and the remediation guidance it provides. This combination helps us identify misconfigurations and vulnerabilities in our systems and swiftly address them.

In addition to the console alerts, I would like SentinelOne Singularity Cloud Security to also send email notifications.

I have been using SentinelOne Singularity Cloud Security for one and a half years.

SentinelOne Singularity Cloud Security is stable.

SentinelOne Singularity Cloud Security is scalable.

The technical support is helpful and responds quickly to our requests.

Positive

We previously used AWS Security but switched to SentinelOne Singularity Cloud Security because of its wider scanning range and centralized console for maintenance.

The initial deployment was straightforward and took one month to complete.

We completed the implementation in-house with the help of SentinelOne Singularity Cloud Security.

I would rate SentinelOne Singularity Cloud Security eight out of ten.

I recommend SentinelOne Singularity Cloud Security to others.

We use the solution for monitoring the security of our infrastructure. It helps us identify all the vulnerabilities.

We had code and infrastructure, and we just weren't sure of all the vulnerabilities within them. This knowledge has helped protect us from security loopholes. 

It's integrated with all of our cloud services on our accounts. It automatically fetches all the resources, scans through the code, and reports back on our vulnerabilities. It helps with all of our overall security standards as per the industry, and it can give us a rating. If I go to the compliance section, it gives me an idea of how I'm performing with respect to compliance metrics.

There's real-time threat detection. It can show threats and find issues based on their severity and helps us with real-time monitoring.

It's fairly easy to use. I'd rate the ease of use 7 out of 10. There is a learning curve around the initial issues. However, we can look at issue descriptions and what to do. It gives us a lot of details about an issue, so that helps. 

Evidence-based reporting helps prioritize and solve our cloud security issues.

PingSafe includes proof of exploitability in evidence-based reporting. It's really important. If we did have any proof, it would be harder to pinpoint false positives. I like that it gives proof.

The code scanning is helpful. Whenever somebody commits a recent code, it helps identify that immediately and check vulnerabilities. 

It has positively affected our exposure. Before we implemented it, we were having lots of issues, and now, with PingSafe, we're up to 87% compliance with respect to all security metrics. It's been a gradual process, however, we're getting better and better. 

We've been able to reduce mean time to detect. It's gotten a bit faster. If you have a solution like this, you can take a more proactive approach. When a vulnerability happens, you can act immediately. Our mean time to detect has improved by about 80%.

It's also helped us with our mean time to remediate. It shows recommended actions and helps tell us what could possibly remediate the issue. 

The product has positively affected collaboration among our cloud security, application developers, and AppSec teams. PingSafe, however, is more centered around our infrastructure security and doesn't impact developer productivity much.

The compliance monitoring capabilities are helpful. We're a venture product, so we need to be compliant with everything. When we get a report, we can see what we need to do for compliance, and it helps us identify issues and mitigate them effectively to increase compliance. 

There is a bit of a learning curve for new users. The ease of use could be better.

We've had an issue where we muted a false positive, however, when we made some changes to a cloud configuration, it popped up again. So it hasn't really reduced false positives; you just need to manually ignore them. 

I've used the solution for one year. 

The solution has been stable throughout. 

We have three to four users that are actively using PingSafe. They are admins and engineers. 

So far, we haven't had any scalability issues. 

They have great technical support.

Positive

We didn't use a different solution previously.

The initial deployment was pretty quick. When you integrate any of your cloud service providers, it doesn't take long. We had it implemented in a few days. One of our reps can just work with the team to get it ready.

It's not integrated with any other security tools, however, it is integrated within our infrastructure. 

No maintenance is required.

I don't have any visibility on the pricing of PingSafe. 

We have not evaluated other solutions. 

I'd recommend the solution to other users. Overall, I'd rate the product 8 out of 10. 

SentinelOne Singularity Cloud Security is our primary security monitoring tool used for identifying vulnerabilities and misconfiguration.

I would rate the ease of use of SentinelOne Singularity Cloud Security eight out of ten.

SentinelOne Singularity Cloud Security offers a variety of dashboards, but the issue dashboard is my favorite due to its clarity and simplicity.

The evidence-based reporting is great and I appreciate the details the reports provide.

The IAC scanning picks everything up and is effective. The IAC scanning is proactive.

The two biggest benefits of SentinelOne Singularity Cloud Security are the centralized reporting dashboard for all my accounts and providers and the ability to track remediation progress.

SentinelOne Singularity Cloud Security has helped reduce the number of false positives we receive.

SentinelOne Singularity Cloud Security helps us manage our risk posture.

SentinelOne Singularity Cloud Security has reduced our MTTD thanks to its comprehensive coverage and centralized reporting capabilities.

The most valuable feature of SentinelOne Singularity Cloud Security is its integration with most of our technology stack, specifically all of our cloud platforms and ticketing software.

I wish SentinelOne Singularity Cloud Security provided clearer solutions or remediation steps. The recommended actions aren't always specific, so it might suggest recommendations that don't apply to the particular infrastructure code I'm reviewing.

I would appreciate the ability to customize the severity levels in SentinelOne Singularity Cloud Security as the current defaults do not meet my needs.

I have been using SentinelOne Singularity Cloud Security for one year.

SentinelOne Singularity Cloud Security is stable. I have not encountered any downtime.

SentinelOne Singularity Cloud Security is highly scalable.

Technical support is usually great. While it can sometimes be a bit curt or dismissive, for the most part, getting help is easy and responses are quick.

Positive

The initial setup is easy. One person is required for the deployment.

The implementation was completed in-house.

I'm not familiar with SentinelOne Singularity Cloud Security's standard pricing. While it seemed like a good value, I'm on a partnership plan that offers a discount in exchange for feedback. Therefore, I can't speak to the typical pricing.

I would rate SentinelOne Singularity Cloud Security nine out of ten.

SentinelOne Singularity Cloud Security requires monthly updates.

Preparing for SentinelOne Singularity Cloud Security is fairly straightforward, especially if you're familiar with cloud security posture management tools. However, if this is your first time using such a tool, be prepared for a significant number of findings. SentinelOne Singularity Cloud Security will uncover security issues that manual efforts might miss.

The solution closes the gaps in cloud infrastructure. We can find any gaps that exist and what possible attack factors may be. Everything is gathered together and removed. So we primarily use it for cloud security assessment.  

The primary benefit for our company has been the reduction of false positives. It's saved us time and resources. 

I like that we get a map view of all the assets we have and how these assets are connected together. We can get a view of the entire structure and that gives us a good vantage point when assessing gaps. We can see which assets are public and which are private. It gives us good visibility.

It brings in good security.

It is fairly simple. Anybody can use it.

The evidence-based reporting capabilities are useful. It's good for everyday reporting. It makes it easy to identify actual false positives. Priority cases are assigned accordingly so we don't need to find a needle in a haystack. If something is critical, it's very easy to find and see it. 

The solution offers agentless vulnerability scanning, which helps us identify any open ports on the server or any vulnerable assets online in the cloud. 

While they do have an offensive security engine, we do not use that aspect. We use a different vendor for that. However, it's a very good initiative. It basically expands and searches and does more offensive security.

It's very easy to integrate.

The notifications are very good. We can get notified right on Slack. if we aren't checking out email regularly.

The benefits we witnessed were pretty immediate post-implementation. Once you've done your integrations, it starts showing you vulnerabilities that are being observed, and he lets us immediately identify and deal with infrastructure gaps. It even has allowed us to deal with several misconfigurations. 

It has helped us reduce false positives significantly. That's something I've been focused on. 

The solution has positively affected our risk posture. Thanks to the lower number of security vulnerabilities, it's helped us with several benchmarks and compliance-related issues. 

Our mean time to detection and mean time to remediation has been reduced. If there's an issues, it can be found and dealt with in a short amount of time. It also gives you remediation details as to where particular vulnerabilities exist. We're able to fix problems as soon as possible when we see issues pop up. The mean time to remediation depends on the severity of the issue and who is handling it. Remediation for an experienced user versus a new hire may vary.

After introducing PingSafe, we were able to bridge the gap between developers. Since PingSafe had details about that particular vulnerability and how to remediate it, we could just pass that on to the application developers, who could fix it. That has also reduced the number of vulnerabilities that are being discovered by the application security testing team.

There is a bit of a learning curve. However, you only need 2 to 3 days to identify options and get accustomed. 

They could separate or differentiate between different kinds of frameworks.

I've used the solution since I started working with my company - for about one year and three months. 

I don't recall any stability issues. 

The solution is scalable. The scalability is highly flexible. 

We do have regular meetings with support. They catch us up every month and provide us regular updates and solicit feedback. Support is excellent.

Positive

I have not used any alternatives.

I was not initially involved in the deployment process. 

There isn't really any maintenance needed. The only thing would be if you find a false positive. You can mark it so it doesn't happen again. Beyond that, you don't have to maintain anything. 

I'm not sure how the pricing for the solution works. 

I'm an end-user. 

I'd rate the solution 9 out of 10. 

It's pretty easy to use. Integration with cloud infrastructure may require a bit of help in the initial stages. However, once you are up and running, finding vulnerabilities is simple and reporting is good. 

We use Singularity Cloud Workload Security to protect all our servers from malware, both present and future. We also use it to protect our user endpoints, such as workstations and employee laptops.

We recently switched from Windows Defender to SentinelOne endpoint protection after a few of our laptops were infected with malware. SentinelOne has been protecting our laptops, endpoints, and servers for two years now, and it has performed well in internal and external audits.

We currently have a hybrid Active Directory environment. SentinelOne itself is a SaaS-based product, so it is fully cloud-based. However, we need to install agents on all of our endpoints and cloud services.

Singularity Cloud Workload Security has real-time threat detection capabilities. We have tested it with multiple clients and ourselves, and it has detected malware every time we have been attacked. Compared to other major security vendors, Singularity Cloud Workload Security had the best detection rates for all the malware we threw at it during our proof of concept.

Automated remediation is policy-based, which makes it very useful. The SentinelOne platform gathers all information about how the threat played out and all the changes that were affected on our system. Using this information makes it very easy to remediate all the damage because we know what happened. Automated remediation is amazing and a key differentiator from other competitors.

For Linux kernels, the agent supports almost all platforms, including legacy Windows, macOS, and Linux. We have a few Linux servers, and the mitigation and all the other features work just as well as on the other operating systems.

Using the Deep Visibility Console, we can thoroughly investigate everything that was called or changed on a computer. This gives us visibility into virtually everything that happens on all of our endpoints at all times, in real-time. This has allowed us to find threats that other vendors would have missed. We can also use the Deep Visibility Console to perform threat hunting. For example, if a threat has been moving around our network, we can track it down to see exactly where it is moving to and how it is working.

The historical data record provided by Singularity Cloud Workload Security after an attack is good. For data retention in terms of threats, we have a one-year retention period. This is a long time, and it is very useful for our insurance policies, as we often need to comply with them. For compliance purposes, the one-year retention period is perfect for us. For visibility logs, for example, we are ingesting some logs, and I believe the retention rate is actually fourteen days.

Singularity Cloud Workload Security has reduced our MTTD. Previously, with Defender, it would sometimes fail to detect threats. Now, we detect and remediate many more threats automatically, almost instantaneously. For example, if we download a malware file, we usually cannot even open it because Singularity Cloud Workload Security detects it automatically with a super-fast response time.

Our MTTR is automatic. As soon as a threat is detected, remediation is performed automatically, according to our policy. We can even generate a report of the remediation and all affected files. This allows us to see everything and ensures that remediation is performed quickly.

Singularity Cloud Workload Security has freed up our SOC staff's time to work on other projects. Before, we were considering hiring a 24/7 SOC team, but with SentinelOne's vigilance package, they take care of almost everything for us. We no longer need an employee to monitor logs and threats 24/7.

Since we are freeing up some time from the operations side, our IT administrators and security personnel do not have to constantly monitor the console to see what is happening. Because we trust the product to take care of malware for us, our productivity has definitely increased. We only check the logs once a week.

Singularity Cloud Workload Security works well with other vendors, so we can even have two EDR solutions if we want to. The exclusions can be done through the console, which is very easy to use. It gives us a list of all the applications that we have installed on all our systems and makes it easy to create different types of exclusions. For example, we can create exclusions for performance reasons or to suppress alerts. There are a lot of options, and they are all very easy to use.

My favorite feature is Storyline. It creates a neat graph that shows us how any threat played out, in real time. We can see all the information about what was modified or changed on our system, such as files that were modified, created, or deleted, and register keys that were created or edited. For a SOC analyst, this information is super useful. We can deep dive into all the information and see exactly what happened on each computer individually.

The second feature is actually part of the SDR platform, and it provides native integrations with other security software vendors, such as Okta or Azure AD. This allows us to ingest all of our audit logs for security events and to take action on them. For example, we can set up an automation alert so that if a threat is detected on an endpoint, we can automatically take action on our Okta or AD environment, such as locking the account that was signed in or forcing a password reset.

I know that SentinelOne is working on additional integrations for their XDR platform, and I would definitely prefer more integrations. I understand that many more integrations are coming soon but by the end of the year. I would like additional integrations. Currently, we have integrations with Azure AD, Okta, Mimecast, and Netscope. Many of our clients and we also use firewalls from Cisco, Juniper, and so on. It would be helpful to be able to retrieve audit logs or actionable items from these firewalls.

I have been using Singularity Cloud Workload Security for two years.

Singularity Cloud Workload Security is stable, and we have not experienced any downtime. 

The stability of Singularity Cloud Workload Security is similar to that of Microsoft Defender.

Singularity Cloud Workload Security is infinitely scalable, with a multi-tenancy feature that allows us to have multiple sites, such as physical sites. For example, if we have two locations, we can easily create admins who have access to only one site or to all sites. It scales really well, regardless of our environment.

The auto-scaling feature is user-friendly. As we install more endpoints, they will simply show up in the console, allowing us to create our own physical sites with their own admins and different policies.

My interaction with technical support was pleasant. They gave me a few tips on how to integrate the new system. They also sent me some documentation, which was already available to me, but they saved me the time of searching for it. They even offered to schedule a team call to discuss the integration and have a team member help us directly. The only downside is that the entire interaction was text-based, so it could be difficult to get a definitive answer to some questions.

Positive

We previously used Microsoft Defender, but some of our laptops were infected with malware anyway. Because of this, we had to redeploy all of our laptops. We therefore concluded that the solution was not working as well as it should in terms of detection and response so we switched to Singularity Cloud Workload Security.

Deployment was straightforward. The agent is simple to deploy, and we only need to deploy it to all of our endpoints. It is a simple installation that requires our site token. We can deploy it through group policies, Intune, or any mass deployment software. I completed the deployment myself.

We evaluated CrowdStrike, Carbon Black, and Bitdefender, and found that Singularity Cloud Workload Security had a much better remediation process. This is because Singularity Cloud Workload Security uses AI-powered detection and remediation, instead of relying on human analysts. This means that threats can be detected and remediated much faster than with traditional security solutions. Another factor that influenced our decision was pricing. SentinelOne is not too expensive compared to other providers, and it offers a wide range of integrations with other security products.

I would rate Singularity Cloud Workload Security nine out of ten.

Maintenance is minimal, requiring only occasional updates. When a major update is available, we receive an email notification. We then accept and deploy the update to all eligible endpoints through the console.

Singularity Cloud Workload Security is very easy to deploy and has one of the best detection rates among vendors. It has a very user-friendly UI that provides a high-level overview of current threats and system status, as well as the ability to drill down into analytics and threat indicators using the visibility console. It is so user-friendly that anyone can use it, regardless of their expertise level. However, for more experienced users, there is also the option to dig deeper into the data.

Singularity Cloud Workload Security helps us spend less time on threats and more time on our core competency, which is consulting work. This definitely improves our productivity and innovation.