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Sr security engineer at Halodoc
Real User
Top 20
Cloud misconfigurations are managed effectively and response times have improved significantly
Pros and Cons
  • "The cloud misconfiguration feature and Offensive Security Engine, as well as their alerting process, are valuable."
  • "Overall, I would rate it a ten on ten for cloud security."
  • "In version 2, a lot of rules have been deployed for Kubernetes security and CDR, which makes a lot of issues of critical severity, whereas they are not critical or of high severity. There is a mismatch of severities. They need to work on severity management."
  • "In version 2, a lot of rules have been deployed for Kubernetes security and CDR, which makes a lot of issues of critical severity, whereas they are not critical or of high severity. There is a mismatch of severities."

What is our primary use case?

In its all-in-one aspect, we started with Cloud Security Posture Management at the beginning and then added the Offensive Security Engine, Vulnerability Management of CDR. We also use it for compliance.

By implementing this solution, we wanted an alerting mechanism and detection of any deviation from our current configuration. We also wanted visibility into Kubernetes and AWS cloud. We wanted something that continuously monitors and gives us updates so that we can take action.

How has it helped my organization?

We have an overview of our compliance status. We check on a weekly or monthly basis where we are with respect to various compliance standards.

Its dashboard is quite good. We can select any resource and go to any details we want. We have a visual representation of our assets and how they are connected.

I like the granularity of access. We can give read-only, admin, or other types of access to team members based on their roles.

It provides an option for auto-remediation, but we are not leveraging that. However, we are using the exploit information to check what they saw versus what we are seeing. It helps to be able to see their evidence.

It includes proof of exploitability in its evidence-based reporting. This is very important for us. We can validate if something is false positive or not only if we have any evidence from the findings. Having the evidence for every issue helps us prioritize the findings.

Offensive Security Engine has helped to clear a lot of vulnerabilities in the past. Through the dashboard, we could see all the metrics related to public exposure and misconfigurations. We have a lot of services in our cloud, and they were very hard to track. It solves that problem for us. 

Our time to detect and respond has improved drastically. If a misconfiguration happens, we gain visibility quickly. Our mean time to detect and respond has reduced by about 50%.

It has enabled collaboration between multiple teams for implementing cloud detection and response and understanding vulnerabilities. It has saved 20% to 30% of our time.

It has been highly effective in risk mitigation. Slack and Jira integrations have been helpful for alerting and creating tickets. We also have Kubernetes integration for insights. 

What is most valuable?

The cloud misconfiguration feature and Offensive Security Engine, as well as their alerting process, are valuable. I get to customize severities or rules. The flexibility to rate a finding or category of vulnerabilities is the most interesting. 

The cloud misconfiguration feature gave us almost zero false positives. We are happy with this feature.

What needs improvement?

In version 2, a lot of rules have been deployed for Kubernetes security and CDR, which makes a lot of issues of critical severity, whereas they are not critical or of high severity. There is a mismatch of severities. They need to work on severity management. 

Alert fatigue is an issue as well. We get many alerts because of severity mismanagement. In CDR, there is no option to rescan or recheck. In cloud security, if a resource is restarting multiple times and gets a new name, we get alerts each time, leading to alert fatigue. If restarted five times, we get five alerts, which is not favorable.

Buyer's Guide
SentinelOne Singularity Cloud Security
July 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.

For how long have I used the solution?

I have used the solution for two years.

What do I think about the stability of the solution?

It is a stable product. I would rate it a ten out of ten for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a ten out of ten for scalability.

We are using the Enterprise plan which is the maximum that one can leverage. We are paying for all the features, but we are currently not leveraging VCS. We want to increase the usage of that.

How are customer service and support?

Their technical support is top-notch. I made friends there.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, there was no product. We relied on in-house, independent ad-hoc automations. We now have a comprehensive and all-in-one solution.

How was the initial setup?

Its deployment was easy. It was set up in less than a week.

What about the implementation team?

There were a couple of people from PingSafe and a couple of people from our side.

We are based out of Indonesia and India. The deployment was done on the cloud. We use AWS. The PingSafe team was from Bangalore, India.

Its maintenance is taken care of by the SentinelOne team. There is nothing required from us.

What was our ROI?

On the resource side, we do not have to invest much money or time into developing our own automation or tools. It has saved us more than 50% of our time.

What's my experience with pricing, setup cost, and licensing?

It is cost-effective compared to other solutions in the market.

What other advice do I have?

I recommend looking at the exact requirements and exploring options for CSPM and Offensive Security Engine. These two are a must-have. I would recommend reviewing the use case first and seeing if any other features are required. 

I would recommend this solution to others. Overall, I would rate it a ten on ten for cloud security.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Ashraf Razi - PeerSpot reviewer
Sr. Security Engineer at a energy/utilities company with 10,001+ employees
Real User
Top 20
Scans all devices on a network, automates remediation, and is user-friendly
Pros and Cons
  • "The most valuable features are automated threat response, AI detection, and static and dynamic detection."
  • "I request that SentinelOne investigate this false positive, as SentinelOne has a higher false positive rate than other XDR solutions."

What is our primary use case?

I use SentinelOne Singularity Cloud Security as an endpoint security tool. We have deployed it on multiple users' endpoints and multiple servers to protect them from security threats.

As a security engineer responsible for administering the SentinelOne Singularity Cloud Security, Kubernetes, and VR tool, I work in an organization with over 10,000 employees and numerous virtual servers and corporate network machines. To safeguard these systems from security threats, we've deployed Singularity across all endpoints and servers to monitor for and respond to incidents, gathering detailed information about their spread and affected machines.

How has it helped my organization?

Any security incident or malware detection is reported to security administrators within a fraction of a second. Basic rules and AI detections drive this rapid response. For example, suppose a file is flagged as suspicious based on its activity and alignment with the MITRE ATT&CK framework. In that case, the system identifies the file's behavior, categorizes it according to MITRE attackers, generates AI-based responses, and provides insights to security administrators for review and further investigation.

Automated remediation is highly effective, responding in mere fractions of a second to block, quarantine, or contain affected files or devices. Additionally, it can isolate endpoints from the network to prevent malware from spreading or containing compromised systems.

The Ranger feature is not exclusive to Linux systems. It scans all devices on a network, providing information about the types of machines and operating systems present within that specific network environment.

Workload telemetry visibility is valuable during incident response, triage, and analysis. Detailed information about the process is provided when an incident is reported, offering deep insights. For example, if a file is flagged as malware, the entire process behind its execution, including accessed files and invoked processes, is displayed. This comprehensive history effectively aids in determining file behavior and accurately classifying it as benign or malicious.

The benefits of SentinelOne Singularity Cloud Security are immediately visible through the quick response time.

The mean time to detection is under half a second.

The mean time to remediate is between one and one and a half seconds.

It provides an automated response, eliminating the need to block and investigate files manually. SentinelOne Singularity immediately blocks suspicious files, and subsequent investigation allows us to whitelist the file completely or maintain the block.

What is most valuable?

The most valuable features are automated threat response, AI detection, and static and dynamic detection. Monitoring all activities on the server's endpoint provides security administrators with deep visibility into endpoints, servers, and the incidents occurring on them.

What needs improvement?

I request that SentinelOne investigate this false positive, as SentinelOne has a higher false positive rate than other XDR solutions. While false positives are an expected part of incident response, excessive numbers can indicate accuracy issues with the tool.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for two years.

What do I think about the stability of the solution?

Cloud-based stability is beneficial because it eliminates downtime for business owners, ensuring uninterrupted operations.

What do I think about the scalability of the solution?

Scalability is relatively straightforward as it primarily involves installing agents on additional machines and addressing licensing requirements.

Auto-scaling based on workload demands is beneficial, for example, when a hundred machines are added to the corporate network. We need to deploy the SentinelOne agent to these additional machines and confirm that the license accommodates the increased number of devices.

Which solution did I use previously and why did I switch?

We previously used Crowdstrike Falcon but prefer SentinelOne Singularity Cloud Security because it is user-friendly. The GUI is easy to understand, operate, and administer.

How was the initial setup?

Due to SentinelOne's cloud-based nature, initial deployment is straightforward. Simply installing the agent on the endpoints we wish to protect is sufficient, making setup within our existing corporate network infrastructure relatively uncomplicated.

The deployment time varies depending on the number of endpoints and servers accessible within the network, but it typically takes one to two months to complete and transfer responsibility.

Two people are necessary for deployment: one to handle administrative tasks and another to manage the SCCM component, such as pushing agents to multiple machines.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security eight out of ten.

Sometimes, Singularity incorrectly flags legitimate files as malware or suspicious, which can disrupt the work of some project users. However, we understand the importance of protecting against potential threats and appreciate Singularity's proactive approach. We can easily whitelist false positives, minimizing productivity impact and ensuring our system remains secure.

SentinelOne Singularity Cloud Security is a valuable tool for organizations with the budget to invest in it. It offers robust protection for servers and endpoints, which are primary targets for security breaches. Given the critical nature of endpoint security, this software should not be overlooked. SentinelOne has a strong reputation, provides rapid response times, and includes features such as deep visibility into malicious files, enabling security administrators to isolate threats in the cloud through sandboxing directly.

The only maintenance required is for agent upgrades.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
July 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
Praneeta Waghole - PeerSpot reviewer
Cloud Engineer at a construction company with 5,001-10,000 employees
Real User
Top 20
Enabled our security posture to become much better
Pros and Cons
  • "It has a user-friendly dashboard that I can access without any difficulty."
  • "The documentation that I use for the initial setup can be more detailed or written in a more user-friendly language to avoid troubles."

What is our primary use case?

I use SentinelOne for the traffic flow in my customer's account.

How has it helped my organization?

Singularity Cloud Security gives us alerts, and it is helpful for us to get these alerts. We get to know about any issues through these alerts. We can resolve the issues accordingly.

It helps resolve issues more quickly. I do not have to analyze them on my own. We get to know the issues, and we also have documentation and recommendations about how to resolve them. That is very helpful for me.

We were able to realize its benefits pretty quickly because I already had its knowledge. I had studied a little bit and researched it. After implementation, my work got faster by almost 60% to 70%. The client was happy with that.

Singularity Cloud Security has reduced the number of risks. After resolving an issue on one of the servers, I can implement the fix on other servers before getting alerts about those. There is about 70% to 80% reduction.

It has been beneficial for all team members because we are all working in shifts and we are not able to communicate with each other much. The documentation has helped a lot.

Our security posture is much better. I do not have the numbers, but we see fewer notifications about security and threats. We follow the guidelines and best practices.

What is most valuable?

The security that it provides is valuable. It has a user-friendly dashboard that I can access without any difficulty.

Security notifications or alerts are also very useful. The alert mechanism helps in identifying issues.

It is very easy to use. I would rate it a nine out of ten for usability.

What needs improvement?

Sometimes, I am not able to see the flow when there is an issue. When anyone complains and I have to troubleshoot it, I find it difficult to search. 

The documentation that I use for the initial setup can be more detailed or written in a more user-friendly language to avoid troubles.

For how long have I used the solution?

I have six months of experience using it.

What do I think about the stability of the solution?

It is stable. I would rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

It is scalable. I would rate it a nine out of ten for scalability. Our clients are large organizations.

In our AWS Cloud, we have multiple accounts. We have almost 400 users. The AppSec team is a different team that is responsible for its installation. We are its users.

How are customer service and support?

I use vendor support. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use any different solution before.

How was the initial setup?

Initially, it took a lot of time because I had to first learn it and then implement it. First time, there can be some challenges. It took some time to understand because it was my first setup. Once I understood the process, it became easier with subsequent setups.

What about the implementation team?

We implemented this solution after reviewing the documentation. Our AppSec team deployed it.

What other advice do I have?

I would recommend this solution. I find it very user-friendly, and the documentation is also good enough to give solutions, which is very important. In addition to notifications, we also get solutions.

I would rate Singularity Cloud Security a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Engineer at ACC Ltd
Real User
Top 20
Is user-friendly, reduces false positives, and improves security posture
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers security solutions for both Kubernetes and CI/CD pipelines."
  • "While SentinelOne Singularity Cloud Security offers real-time response, there is room for improvement in alert accuracy."

What is our primary use case?

We're managing our cloud environment on AWS, and SentinelOne Singularity Cloud Security is assisting us as a CSPM tool. It identifies vulnerabilities in our configuration and helps prevent malicious attacks.

Our current cloud environment allows independent resource deployment by our six to eight-person team, which increases the risk of misconfiguration. To mitigate this, we implemented SentinelOne Singularity Cloud Security. This security tool generates alerts for misconfigurations, allowing us to promptly address them and maintain a strong cloud security posture.

How has it helped my organization?

Having too many resources with platform access made misconfigurations more likely. SentinelOne Singularity Cloud Security addressed this by helping us configure everything according to best practices, helping improve our security posture.

SentinelOne Singularity Cloud Security is easy to use.

Evidence-based alerts help us mitigate the priority issues that are detected.

The proof of exploitability in evidence-based reporting is helpful.

The offensive security engine strengthens our organization's security posture by validating potential attacker paths and prioritizing vulnerabilities with the highest likelihood of being exploited in a breach.

Infrastructure as Code facilitates the identification of pre-production issues within our Cloud Formation Templates and Terraform configurations.

SentinelOne Singularity Cloud Security has been instrumental in ensuring our strong cloud security posture, effectively helping us manage and mitigate risks. SentinelOne Singularity Cloud Security helped our team reduce the number of false positives.

SentinelOne Singularity Cloud Security plays a key role in strengthening our risk posture. By providing alerts, it assists both our information security and security assessment teams in identifying and mitigating potential threats, ultimately improving our overall security position.

It has improved our mean time to detection by 30 percent and effectively reduces our average time to resolve incidents. By providing valuable information, SentinelOne Singularity Cloud Security empowers our team to quickly diagnose and rectify problems.

It has improved the collaboration of our cloud security application developers and AppSec teams.

SentinelOne Singularity Cloud Security has helped save engineering time by 50 percent. 

What is most valuable?

SentinelOne Singularity Cloud Security offers security solutions for both Kubernetes and CI/CD pipelines. It helps with vulnerability remediation, ensuring timely alerts for misconfigured resources, so we can address security issues efficiently.

What needs improvement?

While SentinelOne Singularity Cloud Security offers real-time response, there is room for improvement in alert accuracy. We've encountered instances where misconfigurations created by teammates were not flagged promptly by SentinelOne Singularity Cloud Security, leading to downstream issues.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for one year.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security nine out of ten.

How are customer service and support?

The technical support is helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

SentinelOne Singularity Cloud Security's team clearly explained the implementation process, which our team of three was then able to complete in just one week.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security falls within the typical price range for cloud security platforms.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security ten out of ten.

Our organization has over 35 members across various teams, each utilizing SentinelOne Singularity Cloud Security according to their specific needs.

No maintenance is required on our end.

I recommend SentinelOne Singularity Cloud Security to others. It has done a great job of improving our security posture.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Network engineer at ACC Ltd
Real User
Top 20
Monitoring features and reporting help with proactive cloud security posture management
Pros and Cons
  • "With SentinelOne Singularity Cloud Security, I appreciate the monitoring features and the report with the compliance score."
  • "SentinelOne Singularity Cloud Security is on top of protecting ephemeral workloads."
  • "There is room for improvement in application security posture management features, and SentinelOne Singularity Cloud Security is on the costlier side."
  • "SentinelOne Singularity Cloud Security is on the costlier side."

What is our primary use case?

We are using it for the primary purpose of cloud security posture management.

How has it helped my organization?

We use infrastructure as code scanning, as our primary mission is for cloud security posture management, and it identifies hard-coded secrets in source code, including aspects of Kubernetes security. 

It provides several features, such as attack visualization and evidence-based reporting, that help us proactively mitigate vulnerabilities. It reduces compliance risks and audit pressures.

For evidence-based reporting, we integrated it with CWPP and CI/CD. It helps us secure infrastructure because it presents the reports.

I can see the proof of exploitability results for each tool in the dashboard. It provides great insights into our cloud security posture and informs us about the complexities of certain issues.

SentinelOne Singularity Cloud Security helps us identify if the development has a public repository. It offers better UI and improved visibility compared to open-source tools. It identifies issues in minutes, including hard-coded secrets that could expose our systems if accessed publicly.

SentinelOne Singularity Cloud Security is on top of protecting ephemeral workloads. It has automated capabilities that block misconfigurations and identify issues.

SentinelOne Singularity Cloud Security has helped to reduce false positives. 

What is most valuable?

With SentinelOne Singularity Cloud Security, I appreciate the monitoring features and the report with the compliance score.

I find it easy to use, and there is nothing complicated about this. The dashboard and the UI/UX are very helpful, making it easy to follow and get used to.

What needs improvement?

There is room for improvement in application security posture management features, and SentinelOne Singularity Cloud Security is on the costlier side.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for around 2 years.

What do I think about the stability of the solution?

It is a highly stable product, and we have not faced any reliability issues.

What do I think about the scalability of the solution?

It is scalable, and I would rate it a nine out of ten for scalability. We have not seen any performance slowdowns while onboarding multiple projects.

It is being used by multiple departments. Ten members of our security and DevOps team use the solution in our internal security team.

How are customer service and support?

I would describe their support as neutral.

How would you rate customer service and support?

Positive

How was the initial setup?

It was easy. It took two days. Its maintenance is handled by another team.

What was our ROI?

It has improved our detection and response rate by about 30%. 

It has improved collaboration. It has saved a lot of communication through the central dashboard. Anybody can look at the dashboard and see the open issues and resolve them accordingly.

It has improved our security posture by 30% to 40%.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is on the costlier side.

What other advice do I have?

I have not looked into the agentless vulnerability scanning and automated malware scanning for S3 buckets on the dashboard. It runs in the background.

So far, I have not encountered any challenges while using SentinelOne Singularity Cloud Security. I would rate it a nine out of ten compared to other vendors I have experienced.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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PeerSpot user
Admin at ACC Ltd
Real User
Evidence-based reporting helps prioritize and solve cloud security issues
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers several valuable features, most notably the rapid vulnerability notifications that provide timely alerts regarding our infrastructure."
  • "SentinelOne Singularity Cloud Security has significantly improved our risk posture."
  • "I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement."
  • "I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement."

What is our primary use case?

In my organization, we use SentinelOne Singularity Cloud Security to enhance our security posture. The platform provides alerts and recommendations on best practices, policies, and necessary updates to strengthen our infrastructure security.

We implemented SentinelOne Singularity Cloud Security to strengthen our security posture. Previously, we lacked clear guidance on best practices, including password reset policies, patching procedures, and VM updates. SentinelOne provides these best practices and recommendations, significantly improving our infrastructure security.

How has it helped my organization?

SentinelOne Singularity Cloud Security is user-friendly.

Evidence-based reporting helps prioritize and solve cloud security issues. When an issue occurs in my infrastructure, I receive an alert on their dashboard and a notification is sent to our common email address. SentinelOne Singularity Cloud Security provides a direct link to the affected resource in the AWS console, allowing me to navigate to the issue and resolve it quickly.

SentinelOne Singularity Cloud Security has improved my organization's security posture significantly. Before its implementation, we lacked an understanding of best practices for security. The solution has clarified our path by providing guidelines and alerts, which have helped us secure our infrastructure effectively.

It has reduced the number of false positives significantly, providing accurate data for our security processes.

SentinelOne Singularity Cloud Security has significantly improved our risk posture.

Prior to implementing SentinelOne Singularity Cloud Security, our mean time to detect ranged from 30 to 35 minutes. Now, with SentinelOne, our MTTD has significantly improved, falling within the range of 5 to 10 minutes.

Our mean time to remediate has been reduced to five minutes since implementing SentinelOne Singularity Cloud Security.

What is most valuable?

SentinelOne Singularity Cloud Security offers several valuable features, most notably the rapid vulnerability notifications that provide timely alerts regarding our infrastructure. Furthermore, the platform's intuitive interface enables even novice team members to navigate the dashboard with ease, minimizing the need for extensive documentation.

What needs improvement?

I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement. While the current interface is excellent, enhancements could make it more user-friendly. Additionally, an improved notification system that sends alerts about vulnerabilities directly to our centralized console would allow for a more prompt response.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for almost one and a half years.

What do I think about the stability of the solution?

I rate the stability of SentinelOne Singularity Cloud Security as nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability of SentinelOne Singularity Cloud Security as ten out of ten.

How are customer service and support?

I have contacted SentinelOne's technical support team once, and they were very helpful. Their communication and product knowledge were excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial cloud-based deployment was straightforward, taking approximately two to three working days with a team of three people.

What about the implementation team?

The implementation was handled internally by my team with guidance from a senior resource.

What other advice do I have?

I rate SentinelOne Singularity Cloud Security nine out of ten.

We have 150 users of SentinelOne Singularity Cloud Security.

I recommend SentinelOne Singularity Cloud Security to others because it is very important from a security standpoint. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Information Security Manager at SBI General Insurance
Real User
Reporting features and customer service have significantly improved monitoring and issue resolution
Pros and Cons
  • "The cooperative nature of SentinelOne has influenced our decision not to shift."
  • "In the Analytics section, there is a tab for showing the severity of open issues by day. There are three options: by week, by month, and for more than thirty days. However, despite being aware of many issues open for more than thirty days, it shows no data available."

What is our primary use case?

We are using SentinelOne for CSPM Cloud, specifically for cloud misconfiguration monitoring and related tasks on SentinelOne.

What is most valuable?

The reporting feature is noteworthy. We have scheduled reports for all accounts. We have seven to eight accounts in our AWS setup, so we have scheduled reports for production and similar tasks. We have separate reports for misconfiguration issues. For other accounts, we have created summary reports. We share these summary reports separately and can bifurcate them based on our requirements. Furthermore, we have added a feature where we can see the total hierarchy of an event, viewing the account details and the changes that occurred. When I joined, there were more than one hundred open findings on SentinelOne where our team was not fully aware of the misconfigurations. We had calls with SentinelOne to gain more solutions and proper descriptions, as many issues were not properly described. They have changed many scripts to improve alerting and reduce false alerts. In one instance, there was a twenty-four-hour delay in an issue appearing on the portal. They have since resolved these issues.

What needs improvement?

In the Analytics section, there is a tab for showing the severity of open issues by day. There are three options: by week, by month, and for more than thirty days. However, despite being aware of many issues open for more than thirty days, it shows no data available. We contacted the team, and they are working to resolve this, as it gives our management a false impression of there being no open incidents over that period.

For how long have I used the solution?

I have worked with this product for the last one and a half years.

What do I think about the stability of the solution?

It is stable. Based on my observation, it appears stable.

What do I think about the scalability of the solution?

There are no issues. It is working properly. I do not see any changes needed currently. We need to discuss with our team about adding something new, like resolving the Analytics part not showing data for more than thirty days. We have a call scheduled next week for this, and it will likely be resolved.

How are customer service and support?

The customer service is good. When we raise a ticket, we receive a proper response, and it does not take much time.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have mainly worked with 'being safe'. Previously, I was involved in networking. Upon joining this organization, I became part of the InfoSec team, and we monitor networks and security. Initially, 'being safe' worked well, but after the migration, I have had more clarity on the issues.

How was the initial setup?

During migration, we have not faced any issues. The migration from 'being safe' to SentinelOne was smooth. When I joined, eight accounts were already integrated with 'being safe'. We have not added new accounts yet, only migrated the existing eight.

What about the implementation team?

We had a call with our team, and they resolved certain issues. They have changed many scripts to improve alerting.

Which other solutions did I evaluate?

The AWS team considered shifting from SentinelOne to another tool offered by AWS; however, during the migration and agreement signing, our CISO and InfoSec team advocated for keeping this tool. We have suggested enhancements, which SentinelOne has implemented without hesitation. The cooperation from SentinelOne has prevented us from wanting to shift.

What other advice do I have?

Surely, it is a good tool to have. During the migration period and agreement signing, our CISO and InfoSec team required this tool, and SentinelOne made changes for us without hesitation. Their cooperative nature has influenced our decision not to shift. We are using CSPM; the rating is eight and a half to nine out of ten. I am an Information Security Manager. I would rate the overall solution as 8.5 to 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Solution architect at ACC
Real User
Top 20
Has significantly strengthened our security posture
Pros and Cons
  • "The most valuable feature is the easy-to-understand user interface, which allows even non-technical users to comprehend and resolve issues."
  • "SentinelOne Singularity Cloud Security is excellent, and I highly recommend it."
  • "To enhance the notification system's efficiency, resolved issues should be promptly removed from the portal."
  • "To enhance the notification system's efficiency, resolved issues should be promptly removed from the portal."

What is our primary use case?

We use SentinelOne Singularity Cloud Security to maintain security best practices. The platform alerts us to security issues, ranging from low to critical severity, based on our infrastructure. 

We chose SentinelOne Singularity Cloud Security for its targeted vulnerability recommendations and best practice guidance, which allow us to address alerts effectively and maintain a secure infrastructure.

How has it helped my organization?

SentinelOne Singularity Cloud Security is user-friendly and easy to understand.

SentinelOne Singularity Cloud Security's evidence-based reporting for helping prioritize and solve the most important cloud security issues is excellent.

The exploitability proof in reports is crucial, enabling me to pinpoint issues and solutions. Without it, identifying vulnerabilities and applying fixes would be impossible. The system alerts me to security events, pinpointing the problem's location with resource and account IDs. This detailed information allows for rapid resolution, saving valuable time.

Upon joining the company, the user interface was not very user-friendly. However, over time, upgrades were introduced, such as more issue resolution documentation and best practices, which enhanced the security of our infrastructure. I realized the benefits of SentinelOne Singularity Cloud Security within five months.

SentinelOne Singularity Cloud Security has significantly strengthened our security posture. Previously, we relied on AWS-managed security alarms, which provided a limited and reactive approach to threat detection. Singularity Cloud Security offers a more proactive and comprehensive solution, enhancing our ability to identify and respond to potential threats.

SentinelOne Singularity Cloud Security has reduced our mean time to detect by five to ten minutes.

SentinelOne Singularity Cloud Security allows us to complete remediation in five minutes.

What is most valuable?

The most valuable feature is the easy-to-understand user interface, which allows even non-technical users to comprehend and resolve issues. Additionally, the solution provides highly useful recommendations.

What needs improvement?

To enhance the notification system's efficiency, resolved issues should be promptly removed from the portal. Currently, these issues take two to three hours to be removed, creating unnecessary clutter and potentially delaying the identification of new issues.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for almost two years.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security ten out of ten.

How are customer service and support?

Customer service and support are excellent. They respond promptly, and the technical support is knowledgeable and helpful with any issues we face.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup took approximately one week due to the testing phase. It went smoothly with the team's collaboration.

What about the implementation team?

I was present with my team during the deployment process, but I did not personally deploy it.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security ten out of ten.

Our organization has multiple departments, but only five individuals have access to Singularity Cloud Security.

Singularity Cloud Security's maintenance is handled by SentinelOne.

From a security standpoint, SentinelOne Singularity Cloud Security is excellent, and I highly recommend it.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.