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Cloud Engineer at ACC Ltd
Real User
Highly effective with centralized security insights and real-time detection and response
Pros and Cons
  • "The most valuable feature of SentinelOne Singularity Cloud Security is its advanced AI and machine learning capabilities, which allow it to identify and respond to threats in real time."
  • "I would definitely recommend SentinelOne Singularity Cloud Security for infrastructure security."
  • "For SentinelOne, improvements could be made in managing Internet dependency as cloud-based operations can pose challenges in environments with limited connectivity."
  • "For SentinelOne, improvements could be made in managing Internet dependency as cloud-based operations can pose challenges in environments with limited connectivity."

What is our primary use case?

I use SentinelOne Singularity Cloud Security for security purposes. It is deployed in my cloud infrastructure, providing me with a main dashboard that allows me to monitor my infrastructure. It helps identify vulnerabilities, ransomware attacks, and other threats. Essentially, I use it to enhance security.

By implementing this solution, we wanted to prevent ransomware and DDoS attacks and have 24/7 threat monitoring of our infrastructure.

How has it helped my organization?

SentinelOne Singularity Cloud Security has helped us implement effective security measures to reduce risk. It has also had an impact on key performance indicators, security metrics, the false positive rate, the mean time to detect, and the mean time to respond.

Before SentinelOne Singularity Cloud Security, we had to use AWS services like GuardDuty and CloudTrail, or WAF in AWS. We had a console, but there was no alerting system. SentinelOne Singularity Cloud Security collects all the information from GuardDuty, CloudTrail, WAF, and other AWS services and organizes security insights into a single, comprehensive dashboard. It also provides us with the best practices and documentation to resolve issues.

We were able to realize its benefits immediately. It has reduced false positives by 30% to 40%.

SentinelOne Singularity Cloud Security is a trustworthy product. Since its implementation, I have confidence in the security of our infrastructure. It detects everything. I have a good overview of our infrastructure.

SentinelOne Singularity Cloud Security has reduced our mean time to detect by 40% to 50%. It has reduced our mean time to remediate by 60%.

What is most valuable?

The most valuable feature of SentinelOne Singularity Cloud Security is its advanced AI and machine learning capabilities, which allow it to identify and respond to threats in real time. 

Furthermore, the user interface is intuitive, making it easy to understand even for those unfamiliar with cloud technology. This ease of use extends across the dashboard and overall user experience.

What needs improvement?

For SentinelOne, improvements could be made in managing Internet dependency as cloud-based operations can pose challenges in environments with limited connectivity. 

Additionally, integration with certain third-party tools or legacy systems might require extra effort. 

Its features may be overwhelming for smaller organizations with less complex security needs.

Buyer's Guide
SentinelOne Singularity Cloud Security
April 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,671 professionals have used our research since 2012.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for two years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. Sometimes, I feel the dashboard is a bit laggy.

What do I think about the scalability of the solution?

It is scalable, and I would rate it a nine out of ten for scalability.

We have multiple locations and departments. In my team, there are about 22 users working with this solution from different locations.

How are customer service and support?

The technical support is highly knowledgeable and reliable in security matters. I would rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before using SentinelOne, I used AWS-managed security tools like WAF and GuardDuty. I find SentinelOne superior due to its real-time detection and mean time to remediate threats.

How was the initial setup?

Its deployment was easy. We had the SentinelOne team on the call, making the process smooth and easy. It took us about three days.

I do not have to do any maintenance. The maintenance is taken care of by SentinelOne. When there are any maintenance activities, they send us an email about the time. They usually have maintenance activities on a quarterly basis.

What about the implementation team?

SentinelOne's team assisted us during the deployment. We had seven people involved.

What was our ROI?

Using SentinelOne has saved me both time and money. Before its deployment, it took one to two hours to detect or resolve issues, whereas now, it only takes ten to twenty minutes.

What's my experience with pricing, setup cost, and licensing?

SentinelOne is relatively cheap. If ten is the most expensive, I would rate it a seven.

What other advice do I have?

I would definitely recommend SentinelOne Singularity Cloud Security for infrastructure security. I would rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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AbhishekKumar18 - PeerSpot reviewer
Dev Sec Ops Engineer at Groww
Real User
Top 10
Is easy to use, scalable, and quick to deploy but technical support can be improved
Pros and Cons
  • "The user interface is well-designed and easy to navigate."
  • "SentinelOne Singularity Cloud Security's current documentation could be improved to better assist customers during the cluster onboarding process."

What is our primary use case?

As a financial institution, we rely on SentinelOne Singularity Cloud Security as our single source of truth for both CSVM and CWPP data. SentinelOne Singularity Cloud Security provides us with essential security benchmarks, including those for Kubernetes deployments and CSVMs. It also allows us to monitor our overall cloud security posture and identify vulnerabilities for remediation. SentinelOne Singularity Cloud Security serves as a centralized platform for all our cloud security metrics.

How has it helped my organization?

We rely on SentinelOne Singularity Cloud Security for all our reporting needs. It serves as a comprehensive tool for vulnerability management, ISC management, and reporting on hard-coded secrets. Additionally, it functions as a source for vulnerability identification.

The security engine provides a large vulnerability database. While it's not exhaustive, it's a valuable resource due to its significant size and well-organized data. This database allows for effective security management and vulnerability identification.

I would rate SentinelOne Singularity Cloud Security's meant time to remediation abilities a 10 out of 10.

SentinelOne Singularity Cloud Security helps the collaboration between our cloud security app developers and AppSec team.

What is most valuable?

The user interface is well-designed and easy to navigate. Our security team relies on it for several tasks. They can use it to retrieve Jira tickets and assign them to the appropriate teams for resolution. This functionality helps them identify and address vulnerabilities efficiently.

What needs improvement?

I'm not convinced that SentinelOne Singularity Cloud Security's features offer significant value for our SecOps team. While it might be useful for stakeholders and management to have a tool that aligns with business goals and provides insights, we could potentially achieve this with open-source CSPM tools. In its current state, I don't see SentinelOne Singularity Cloud Security directly addressing our specific needs.

While agentless vulnerability scanning is a positive feature, SentinelOne Singularity Cloud Security lacks the ability to effectively group and customize the provided metrics. This creates a significant limitation, as we cannot easily create the specific metrics that are most useful for our needs. For example, if we want to group a specific set of metrics by a particular label or namespace, there is no straightforward way to do so within SentinelOne Singularity Cloud Security. The UI offers visualizations for the provided metrics, but it lacks the functionality to segregate and customize them. This inability to create user-defined metrics is a major drawback of SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security helped reduce the number of false positives in the previous version of SentinelOne Singularity Cloud Security 1.0. Users reported a high volume of false positives with the newer version, and it wasn't clear how SentinelOne Singularity Cloud Security 2.0 would address this issue. Additionally, users have to manually mute many false positives in SentinelOne Singularity Cloud Security 2.0, which is a significant drawback.

I would rate SentinelOne Singularity Cloud Security's mean time to detect ability a 6 out of 10.

While Cloud Security Posture Management tools offer valuable functionality, selling a product solely based on open-source CSPM solutions can be challenging. To differentiate themselves, SentinelOne Singularity Cloud Security should focus on two key areas: security and workload protection within the CI/CD pipeline. Firstly, SentinelOne Singularity Cloud Security needs to provide robust security features beyond basic CSPM capabilities. This could involve advanced threat detection and mitigation functionalities. Secondly, workload protection within the CI/CD pipeline is crucial. Here, SentinelOne Singularity Cloud Security should offer insightful metrics that are well-organized and allow for user customization. This means providing granular control over metric segmentation. Users should be able to define their own metrics and choose how they want them aggregated. Ideally, SentinelOne Singularity Cloud Security should allow users to import custom metrics and create custom segregations based on their specific needs, such as namespaces or custom levels. For example, if SentinelOne Singularity Cloud Security gathers metrics from Kubernetes clusters, users should be able to define their own metrics alongside the pre-defined ones and organize them into relevant categories. This level of customization allows stakeholders to focus on the metrics that matter most to them, potentially reducing the overwhelming volume of data from thousands of records to a more manageable set of hundreds. In conclusion, SentinelOne Singularity Cloud Security should prioritize UI improvements and offer advanced data segregation capabilities to truly stand out in the marketplace. This will empower users to tailor their security posture management experience to their specific needs.

SentinelOne Singularity Cloud Security's current documentation could be improved to better assist customers during the cluster onboarding process. Providing comprehensive documentation with clear and abundant examples would greatly enhance the user experience for new customers. This would empower them to set up their clusters efficiently and effectively.  

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security seems to be stable, with no reported crashes. However, there's also not a lot of traffic going through the service. It's unclear exactly what SentinelOne Singularity Cloud Security does internally.

There aren't many users who actively add technical details to run SentinelOne Singularity Cloud Security's tools. Additionally, it seems we don't actively incorporate new features. Ideally, clients should share proper answer keys so we can identify if their app crashes.

If we could onboard more users, we could potentially gain access to more resources. However, a recurring issue is missing data. Clients sometimes provide extensions, but clicking on them reveals no information. This lack of data is a significant drawback, even though the system itself seems stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Cloud Security is scalable and supports multiple tenancies with no drawbacks.

How are customer service and support?

As a mature organization, we expect a higher level of service from our technical support providers. Unfortunately, we've found that the responses from SentinelOne Singularity Cloud Security's technical support team have been repetitive and not particularly helpful, especially considering the cost of their services. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment is straightforward.

It doesn't take more than 30 minutes to deploy SentinelOne Singularity Cloud Security into an organization using any cloud platform.

One person can complete the deployment. 

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's primary advantage is its ability to consolidate multiple tools into a single user interface, but, beyond this convenience, it may not offer significant additional benefits to justify its price.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 5 out of 10.

Our organization primarily relies on our internal scanning tool for IaC security. While many industry tools utilize open-source IaC scanning solutions under the hood, we haven't found significant value in adopting SentinelOne Singularity Cloud Security's specific IaC offering. This solution might be more beneficial for organizations lacking dedicated SecOps teams, but its additional cost is a factor to consider.

It should transition from an agent-based system to an agentless one. This is crucial because many industry tools are moving in this direction, and SentinelOne Singularity Cloud Security should follow suit. They should also introduce more features, improve security compliance, and place greater focus on Kubernetes, RBAC systems, and visualization. If they do choose to maintain an agent-based system, they should significantly improve their metric collection capabilities. This would be beneficial because currently, customer response times seem to be slow. By addressing these requirements, SentinelOne Singularity Cloud Security can ensure continued growth.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
SentinelOne Singularity Cloud Security
April 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,671 professionals have used our research since 2012.
Mike Bulyk - PeerSpot reviewer
IT Security Director at Athletic & Therapeutic Institute of Naperville, LLC
Video Review
Real User
Top 10
Custom correlation searches enhance threat detection efficiency
Pros and Cons
  • "Singularity Cloud's ability to create custom correlation searches and reduce noise is highly valuable."
  • "While the future roadmap presented by SentinelOne appears promising, I hope the envisioned advancements are realistically achievable and that the gap between current offerings and long-term goals is not too significant."

What is our primary use case?

As a senior IT security director, I oversee the governance and guidance of security deployments, including the development and implementation of use cases. My primary guiding principle, which is shared by my team, is to prioritize visibility. This translates into our use of SentinelOne Singularity Cloud Security to gain comprehensive visibility across our hybrid infrastructure including cloud, on-premises, and end-user workstations. Ultimately, visibility is the main driver of our security strategy.

How has it helped my organization?

Singularity Cloud Security significantly reduced our organization's threat detection time by providing immediate data visibility. This allows our team to analyze telemetry in real-time, query it, and identify anomalies or potential threats using the Singularity platform. We can create rules that automatically trigger alerts based on this real-time data, enabling immediate response. This instant threat detection and response capability is a major improvement over our previous reliance on multiple tools with delayed data flows. Singularity Cloud Security eliminates those delays, saving valuable time in incident response scenarios.

MTTR and MTTD are critical metrics for incident response processes. They measure the time it takes to fully address an incident, from initial detection to complete remediation. Minimizing these times is crucial to limit damage, as attackers can quickly exploit vulnerabilities and compromise additional systems. Rapid detection and response are essential to disrupt attackers and prevent further progression within the attack chain.

Singularity Cloud helps reduce false positives by allowing engineers direct access to data. This access enables querying, validation, and the creation of correlation searches for improved data analysis. Instead of a black box approach, Singularity provides full visibility into the code and syntax used, increasing confidence in the results. Ultimately, Singularity offers greater control over correlation searches, detection rules, and response scenarios due to the enhanced engagement and control it provides.

Singularity's ability to create custom correlation searches significantly reduces noise by avoiding reliance on generic, pre-built searches that often lead to false positives in diverse organizational environments. This targeted approach results in a high positive rate and efficacy, allowing for focused detection and response. By designing and running custom searches, Singularity minimizes the need to sift through irrelevant alerts, unlike systems using default rules that inundate analysts with noise. This translates to a very low noise-to-efficacy ratio, enabling efficient and accurate incident response.

Singularity Cloud offers valuable data and capabilities extending beyond security, benefiting various business units. For example, it helped troubleshoot a newly introduced service with limited telemetry. My team created custom correlation searches to track specific event types, confirming the software's functionality. This success garnered positive feedback throughout the company, reaching even the CIO and CSR, as it enabled the business to showcase the software's effectiveness in a way that was previously impossible.

SentinelOne improves our regulatory compliance by fulfilling the endpoint detection and response requirements of various frameworks. Many federal regulations require businesses to meet specific security standards, including those related to endpoint, identity, and cloud security. SentinelOne enables us to meet these requirements and assure potential partners that we have a robust security posture. This strengthens our partnerships and streamlines procurement processes, demonstrating how SentinelOne contributes to our compliance efforts.

SentinelOne's evidence-based reporting, particularly the CNS reports, fosters trust due to the transparency of the data source and the ability to understand the underlying mechanisms. Knowing the search criteria, data types, and information gathering process, especially when customized for detection engineering, creates confidence in the product and the relationship with SentinelOne. This transparency and customization allow users to delve into the mechanics of the reporting, understand its functionality, and ultimately trust the evidence provided.

AI is a crucial consideration for security strategies. While some view AI as a potential replacement for human analysts, others see it as a powerful tool to enhance their capabilities. The latter approach emphasizes AI's ability to accelerate incident response, improve threat detection, and provide valuable insights to analysts. This perspective suggests that AI should be used to augment human expertise, enabling analysts to make faster and more informed decisions, particularly in prioritizing threats and developing a sixth sense for identifying malicious activity. By integrating AI as an enabler, organizations can empower their security teams to become more efficient and effective, ultimately strengthening their overall security posture.

What is most valuable?

Singularity Cloud's ability to create custom correlation searches and reduce noise is highly valuable. It allows us to focus on specific detections with high efficacy, avoiding the noise typical with default rules, thus enhancing our incident response efficiency. Additionally, the engineer engagement enables us to have full visibility into the code and design effective correlation searches and detection rules.

What needs improvement?

While the future roadmap presented by SentinelOne appears promising, I hope the envisioned advancements are realistically achievable and that the gap between current offerings and long-term goals is not too significant. If SentinelOne can deliver on its vision, it will be truly impressive, and we will continue to support its efforts.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for four years.

What do I think about the stability of the solution?

Singularity Cloud has been stable over the course of our usage.

What do I think about the scalability of the solution?

We have not faced issues with scalability and find the solution flexible enough to accommodate our dynamic environments.

How are customer service and support?

SentinelOne has consistently provided excellent support. While there were some initial challenges when we first partnered with them four years ago, these were resolved over time with continued effort and communication. As with any relationship, investment leads to strong, positive outcomes, and we have maintained a great working relationship with SentinelOne ever since.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to SentinelOne, we did not use an EDR vendor. Four years ago, ransomware became increasingly prevalent, transitioning from a niche topic in IT news to a major concern covered by prominent media outlets like CNN and the Wall Street Journal. This heightened awareness led to increased pressure from company leadership, demanding strategies to mitigate the risk of ransomware attacks. Consequently, we sought an EDR solution to bolster our security posture. SentinelOne was selected over two competitors due to its superior detection capabilities, customization options, and competitive pricing, all critical factors considering our budgetary constraints. In retrospect, I believe we made the correct decision.

How was the initial setup?

The initial setup was straightforward and well-supported by SentinelOne.

What about the implementation team?

We implemented the solution with the help of SentinelOne's support and engineering team.

What was our ROI?

By significantly reducing incident response time and false positives, the ROI has been evident in terms of optimizing our security operations and minimizing risks.

What's my experience with pricing, setup cost, and licensing?

The licensing is easy to understand and implement, with some flexibility to accommodate dynamic environments. The combination of pricing and the ability to customize detection rules was a key factor in selecting SentinelOne.

Which other solutions did I evaluate?

We evaluated two other competitors before choosing SentinelOne based on detection capabilities, customization opportunities, and competitive pricing.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security nine out of ten.

Currently, our cloud workload protection system is deployed for visibility only, without blocking capabilities or enforced policies. While we are not yet utilizing its full protection potential, this proactive approach allows our development, IT, and quality teams to gradually transition to containerized workloads over the next few years. SentinelOne's cloud workload protection tools provide the necessary functionality to secure our environment as teams adopt modern serverless methodologies. Although full implementation is an ongoing effort, having these tools in place ensures we can confidently secure our evolving infrastructure.

We've thoroughly enjoyed our four-year partnership with SentinelOne. Their account management and readily available engineering support have been exemplary, setting a high standard for customer service. While escalations can sometimes experience delays, their responsiveness has been the best we've encountered. The entire organization, from account managers and engineers to the managed detection response service, operates cohesively.

Cloud security is challenging, especially in multi-cloud environments, but as we use a single cloud provider, we leverage native security tools for detection and visibility. While we initially considered cloud-native protection unnecessary, we realized the limitations of relying solely on our provider's knowledge and visibility. Their data is inherently limited by their own experience. SentinelOne, with its global customer base across various cloud providers, offers broader threat intelligence. Learning from attacks across all cloud platforms, like Amazon, Azure, and Google, is crucial for a comprehensive security posture. By partnering with SentinelOne, we gain access to this wider threat landscape and benefit from a learned security environment.

Our organization relies on Azure services. A key advantage of SentinelOne is its ability to serve customers across various data centers, including those hosted by Azure and Amazon.

I recommend colleagues and professionals in information security give SentinelOne a try, as they will quickly see the benefits, especially if not working with modern cloud-based solutions. SentinelOne's capabilities in visibility and detection make it a valuable addition to any security strategy.

SentinelOne's openness to customer feedback is impressive. I've served on other customer advisory boards, even for competitors, but SentinelOne stands out. They actively involve customers in shaping their products, including the user interface, detection rules, and Singularity AI Cloud components. This customer-centric approach fosters a mutually beneficial relationship where customer feedback directly enhances the security solutions. I encourage all SentinelOne customers to explore opportunities like beta testing, advisory boards, or UX feedback programs. The company's success translates to improved security for organizations like mine, and the close collaboration builds a strong, valuable partnership. Seeing our feedback implemented in their products is truly remarkable.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Brendan Putek - PeerSpot reviewer
Director, DevOps at Relay Network
Video Review
Real User
Top 10
Enhanced threat management with real-time protection and evidence-based reporting
Pros and Cons
  • "Cloud Native Security's evidence-based reporting allows us to prioritize issues by understanding their impact, helping us resolve the most important problems first."
  • "SentinelOne Singularity Cloud Security could be improved with easier integrations to the Singularity Data Lake, particularly for various vendors."

What is our primary use case?

Singularity Cloud Security helps my organization achieve its goals by providing protection and cloud security posture management for our AWS organization. It offers detailed visibility into any misconfigurations, threats, or other items that come through from the AWS services, and enables my engineers to easily find and get information on how to triage those items.

How has it helped my organization?

SentinelOne has enabled us to identify and address misconfigurations more efficiently by streamlining the research and remediation process.

Singularity Cloud Security has significantly improved our risk management by providing clear visualization of threats, validating their severity, and prioritizing them. This allows us to efficiently allocate resources, strengthen our security posture, and minimize risk.

Cloud security has significantly reduced irrelevant alerts by effectively analyzing potential threats and determining their validity, a capability unmatched by any other product we've used.

Singularity Cloud Security has significantly reduced false positives by filtering out thousands of alerts triggered by offensive security tests and application configuration validation, resulting in a more manageable number of alerts requiring attention.

Singularity Cloud Security has improved incident response by integrating directly with our notification and task management services. This allows us to receive immediate notifications of critical misconfigurations or vulnerabilities and automatically generate service tickets for remediation.

Singularity Cloud Security utilizes push-based notifications to instantly detect misconfigurations and provide immediate alerts through integrated services, significantly reducing the mean time to detection compared to traditional polling-based methods.

Singularity Cloud Security has reduced our mean time to respond because its direct integration with our notification services allows for immediate attention to issues.

SentinelOne has improved our organization's regulatory compliance by providing insights into misconfigurations and issues before they impact our production environment. This proactive approach ensures consistent compliance with both regulatory standards and client expectations.

Cloud Native Security's evidence-based reporting allows for issue prioritization by determining their impact, enabling efficient time allocation to resolve the most critical problems first.

Cloud Workload Security's real-time threat protection safeguards our workloads, providing visibility into anomalies and threats, and automatically remediating them at a speed unattainable through manual intervention. This automation frees my team from time-consuming investigations and remediation, allowing them to focus on other critical tasks while ensuring our services remain actively protected.

The introduction of Purple AI by SentinelOne enhances our cybersecurity strategy by empowering engineers to proactively address security issues. This distributed approach allows engineers to triage, identify, and resolve problems within their own teams, reducing reliance on the SecOps team for all security tasks. By shifting responsibility leftward to the engineers directly accountable for specific components, we foster a more efficient and responsive security posture.

What is most valuable?

Cloud Native Security's evidence-based reporting allows us to prioritize issues by understanding their impact, helping us resolve the most important problems first. AWS real-time threat protection protects our workloads and provides visibility into anomalies or threats, automatically remediating them at speeds beyond our manual capabilities.

What needs improvement?

SentinelOne Singularity Cloud Security could be improved with easier integrations to the Singularity Data Lake, particularly for various vendors. Additionally, the platform would benefit from an enhanced ability to provide a deeper, holistic view of the entire application deployment cycle, extending beyond effective run times.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for three months.

How are customer service and support?

The most important aspect of the evaluation process was the support and responsiveness of the SentinelOne team, because great products alone cannot meet all needs. Ultimately, having a reliable team ready and willing to assist with any issues is essential.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had an existing CNAP solution for about three years. While functional, it generated a lot of false positives and required extensive manual review. Additionally, it lacked useful integration with our other vendors and partners, and overall, felt somewhat outdated.

What's my experience with pricing, setup cost, and licensing?

SentinelOne offers excellent pricing and licensing options. I was able to consolidate two security vendors into one by switching to SentinelOne, and I now pay less than I did for either of them.

As a cloud-native application operating exclusively within AWS, we procured SentinelOne through the AWS Marketplace. This partnership, facilitated through an EDP purchasing agreement, streamlines our procurement process, consolidates purchase records, and provides a discount on our AWS spending.

Which other solutions did I evaluate?

We did a proof of value with SentinelOne, reviewing and validating all the products we are currently using to determine their viability compared to our current vendors and ultimately make the decision to move forward with SentinelOne as our new product vendor.

Prior to evaluating SentinelOne as a CNAP vendor, we faced significant challenges with our existing vendors, primarily large organizations that were slow to update their products and meet our needs. However, our partnership with SentinelOne has been markedly different. Their leadership team demonstrates a strong commitment to customer success, fostering a culture of direct collaboration and continuous innovation, which aligns perfectly with our requirements for a partner.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security nine out of ten.

The partnership between SentinelOne and AWS, particularly the Singularity Cloud integrations, provides streamlined access to actionable information from AWS.

I would tell anybody considering Singularity Cloud Security to absolutely proceed. SentinelOne has been phenomenal to work with, and I am looking forward to a continued partnership as they innovate and integrate AI, consistently rolling out new features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Prathamesh Salunkhe - PeerSpot reviewer
Cloud engineer at ACC Ltd
Real User
Top 10
Dashboard shows the criticality of issues and helps resolve issues according to their severity
Pros and Cons
  • "SentinelOne Singularity Cloud Security has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability."
  • "SentinelOne Singularity Cloud Security takes four to five hours to detect and highlight an issue, and that time should be reduced."

What is our primary use case?

We use SentinelOne Singularity Cloud Security for our AWS cloud used in my project and to check the account's vulnerabilities.

How has it helped my organization?

SentinelOne Singularity Cloud Security has improved our organization a lot. Before using SentinelOne Singularity Cloud Security, we had not covered many points according to vulnerabilities. We have used the solution's dashboard, which shows the criticality of issues, and we have rectified and resolved many issues according to their severity.

What is most valuable?

SentinelOne Singularity Cloud Security has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability. If it is not a critical problem, we can try to solve it within 4-5 hours. If it's very critical, then we can take action immediately.

What needs improvement?

SentinelOne Singularity Cloud Security takes 4-5 hours to detect and highlight an issue, and that time should be reduced. Sometimes, the solution shows false alerts. The comments section has also been turned off for the last 10 to 15 days. These are the two issues I'm facing right now in SentinelOne Singularity Cloud Security.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for the last three months.

What do I think about the stability of the solution?

SentinelOne Singularity Cloud Security is a stable solution, and I haven’t come across any bugs or glitches.

I rate the solution an 8 out of 10 for stability.

What do I think about the scalability of the solution?

The solution has good scalability. Around 10 users in my team use the solution.

I rate SentinelOne Singularity Cloud Security's scalability an 8-10 out of 10.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security's pricing is good because it provides us with a solution.

What other advice do I have?

Suppose we find a volume not attached to any EC2 instance during scanning. SentinelOne Singularity Cloud Security detects such vulnerabilities, and we try to resolve them. SentinelOne Singularity Cloud Security is an easy-to-use solution. Everybody in my team works with SentinelOne Singularity Cloud Security to monitor any vulnerabilities it detects.

SentinelOne Singularity Cloud Security is a good tool for security and vulnerability detection for me and my team. The solution is easy to use, and we are very familiar with the dashboard, which shows the criticality of particular problems. It also shows the link to a particular vulnerability or problem so that we can directly go to that particular problem.

Through the solution's dashboard, we can see problems and detect vulnerabilities. Then, we assign each problem to another and try to resolve it. In the pre production environment, we used to try a blue/green deployment. If we try to get any alerts from that particular dashboard, SentinelOne Singularity Cloud Security will detect them.

SentinelOne Singularity Cloud Security has improved our risk posture by 50% to 60%. Earlier, we couldn't identify the things created by mistake during production. If something is created by mistake or if we are unable to detect mistakes in the production environment, SentinelOne Singularity Cloud Security scans and alerts us of any vulnerabilities.

SentinelOne Singularity Cloud Security takes approximately 4-5 hours to detect an issue. We conducted a test by creating one issue, which was highlighted in the SentinelOne Singularity Cloud Security dashboard within four to five hours. The issue was still present in the SentinelOne Singularity Cloud Security scan after we resolved it, and it was removed after four to five hours.

SentinelOne Singularity Cloud Security has helped reduce our mean time to remediate, and we immediately take action on the issue. In my opinion, SentinelOne Singularity Cloud Security is really collaborative, and other teams use it at the utmost level. The solution is really helpful for us regarding system security.

SentinelOne Singularity Cloud Security has helped us save around 30% to 40% of engineering time. We just see the SentinelOne Singularity Cloud Security dashboard for issues it has detected and try to resolve them as soon as possible. SentinelOne Singularity Cloud Security has helped us save approximately 30% to 40% of our resources, time, and money.

SentinelOne Singularity Cloud Security is integrated with the AWS tool our team uses to detect vulnerabilities. SentinelOne Singularity Cloud Security is a SaaS (Software as a service) solution. We have five to six accounts on SentinelOne Singularity Cloud Security and use them in multiple locations. The solution does not require any maintenance. I would recommend the solution to other users.

Overall, I rate SentinelOne Singularity Cloud Security a 9 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Akshay Sankpal - PeerSpot reviewer
AWS Cloud Engineer at a consultancy with 10,001+ employees
Real User
Top 20
Excellent defense, minimal performance impact, and great customer service
Pros and Cons
  • "Its performance impact on the systems is low, which means there is a minimal impact on system performance compared to traditional antivirus solutions."
  • "I would rate SentinelOne Singularity Cloud Security a ten out of ten."
  • "If something happens in our infrastructure, the alert appears on the dashboard, but I have to log in to the dashboard and refresh it. I would prefer it to provide better alerting and notifications so that I can resolve issues on priority."
  • "From my personal experience, the alerting system needs to be faster. If something happens in our infrastructure, the alert appears on the dashboard, but I have to log in to the dashboard and refresh it."

What is our primary use case?

I personally use this for infrastructure security purposes because it provides alerts for any threat detection or vulnerability detection in my infrastructure. This ensures that these issues are addressed promptly.

How has it helped my organization?

It has helped us a lot with security practices which are supported by the industry benchmarks. The security tools and policies are regularly updated based on new evidence or changing threat landscapes.

Furthermore, after SentinelOne Singularity Cloud Security was deployed in our system, it provided quick alerts. Previously, tools did not offer fast notifications in case of incidents. SentinelOne Singularity Cloud Security delivers alerts in seconds or milliseconds. It connects directly with my dashboard. I can see the issue. They also provide critical documentation, helping me address issues. 

It has improved our risk posture significantly. The risk posture improved from 60% to 70% to 90% to 95%. We have better control over the risk posture.

It has reduced our mean time to detect. Previously, it took me around ten to fifteen minutes, but with SentinelOne Singularity Cloud Security, it takes around seven to eight minutes to resolve an issue. There is often a 60% to 70% reduction. It has also reduced our mean time to remediate by about 45%.

What is most valuable?

Its performance impact on the systems is low, which means there is a minimal impact on system performance compared to traditional antivirus solutions.

Another valuable feature is the excellent defense mechanism against ransomware, including rollback features. Their managed service for 24/7 monitoring of the infrastructure for any threats and risks is also valuable.

It is easy to use. A new person can easily understand what SentinelOne does by checking the dashboard. It has an intuitive dashboard and streamlined processes, making it user-friendly for security teams like us.

What needs improvement?

From my personal experience, the alerting system needs to be faster. If something happens in our infrastructure, the alert appears on the dashboard, but I have to log in to the dashboard and refresh it. I would prefer it to provide better alerting and notifications so that I can resolve issues on priority.

For how long have I used the solution?

I have been using the solution for 1.5 years.

What do I think about the stability of the solution?

I personally did not find any lagging issues or other issues. It is perfect.

What do I think about the scalability of the solution?

It is scalable. I would rate it a nine out of ten for scalability.

How are customer service and support?

They provide excellent customer service, coming to calls very quickly. Their information and technical knowledge are excellent with no comparison to other products I have used.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used an antivirus product.

How was the initial setup?

The initial setup is quite easy. Their customer support team was also there during deployment. They were knowledgeable, and it took about three to four days to complete deployment and testing.

Its maintenance is handled by SentinelOne. They update it regularly.

What about the implementation team?

We only took help from the PingSafe customer support team for deployment, mostly to address any issues. Four people were more than enough.

What other advice do I have?

I have not found any other solution to be this helpful. After its deployment, I feel totally secure. Everything works smoothly, and I do not need to look into any part. I am tension-free. 

I would rate SentinelOne Singularity Cloud Security a ten out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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PeerSpot user
Siddharth Pal - PeerSpot reviewer
Sr DevOps Engineer at a tech company with 51-200 employees
Real User
Top 10
Provides a unified dashboard, reduces detection times, and strengthens our security posture
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning."
  • "We can customize security policies but lack auditing capabilities."

What is our primary use case?

SentinelOne Singularity Cloud Security offers a variety of functionalities, including cloud configuration assessment and detailed misconfiguration reports. It automates vulnerability scanning, saving us time and effort. Additionally, SentinelOne Singularity Cloud Security allows us to filter compliance-related findings and provides consolidated reports for a comprehensive view.

Furthermore, SentinelOne Singularity Cloud Security can conduct customized posture management research for Cloud Posture Management initiatives. This eliminates the need for complex, independent research. Finally, SentinelOne Singularity Cloud Security helps us understand our readiness for specific security certifications.

How has it helped my organization?

One of the key features of SentinelOne Singularity Cloud Security that we utilize is its cloud-based configuration. This helps with our cloud security monitoring processes. This allows for infrastructure automation and broader implementation access. To mitigate this risk, we have multiple personnel actively monitoring activity to safeguard against vulnerabilities, employing vulnerability scanning techniques.

SentinelOne Singularity Cloud Security simplifies managing compliance. It gives us a clear compliance report, allowing us to easily identify areas for improvement and achieve full compliance. This makes it a valuable resource.

SentinelOne Singularity Cloud Security is easy to use. I would rate the ease of use 9 out of 10 compared to our previous tool which had good features but was not as intuitive as SentinelOne Singularity Cloud Security and had bugs.

SentinelOne Singularity Cloud Security's dashboard provides a single place for managing everything, including reporting and prioritization. Previously, we relied on Jira, which required submitting and closing tickets. This meant we were juggling both Jira and separate ticket management. Now, SentinelOne Singularity Cloud Security consolidates everything into a single dashboard, allowing us to see all issue priorities and address them directly. As a result, our resolution times have significantly improved, going from 9 days down to 3.

SentinelOne Singularity Cloud Security's proof of exploitability in evidence-based reporting is important. We can see all the evidence and assess it to see why the vulnerability has come up. We are also able to edit the policies and create custom policies.

Identifying preproduction issues in the IAC template or container configuration files is helpful. SentinelOne Singularity Cloud Security notifies us if the public rate defined is different which should not happen. Sometimes we encounter false positives but not many.

SentinelOne Singularity Cloud Security improved our security through the cloud configuration feature. We receive notifications if someone makes changes and our mitigation time has gone from up to 30 days down to nine.

SentinelOne Singularity Cloud Security generates some alerts that we categorize as false positives. These can occur, for instance, when someone uses a publicly available open-source tool and SentinelOne Singularity Cloud Security flags it. While SentinelOne Singularity Cloud Security's detection is valid in itself, we consider it a false positive because our development doesn't rely on that particular tool.

Our recent security assessment revealed a positive change in our security posture. We've moved from a medium to a high rating, thanks in part to SentinelOne Singularity Cloud Security.

SentinelOne Singularity Cloud Security has reduced our mean time to detect by 40 percent.

It has reduced our mean time to remediate down to 9 days.

Using SentinelOne Singularity Cloud Security, our cloud security, application development, and AppSec teams have achieved a high level of collaboration. All work is automatically updated within SentinelOne Singularity Cloud Security, allowing each team to generate reports, review identified issues, and work towards resolving them.

Integrating AI with SentinelOne Singularity Cloud Security has strengthened our security posture.

What is most valuable?

It offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning.

What needs improvement?

We can customize security policies but lack auditing capabilities. Ideally, we should be able to review logs and track user access.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security 10 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security 10 out of 10. We are using multiple clouds and have integrated them with SentinelOne Singularity Cloud Security allowing us to easily scale.

How are customer service and support?

SentinelOne Singularity Cloud Security provides excellent technical support. In addition to monthly guidance, we also receive a comprehensive quarterly business review. We haven't needed to contact their support team outside of these scheduled interactions. We also have a customer support engineer readily available to assist us whenever we encounter any issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to SentinelOne Singularity Cloud Security because of the price and user-friendly functionality.

How was the initial setup?

The initial deployment was easy because it was cloud-based and handled by SentinelOne Singularity Cloud Security. The entire deployment process only took 1 day. We had a meeting beforehand, and the next day, they provided us with the steps to follow. We successfully integrated the system by following these instructions. 2 people from our organization were involved in the deployment.

What was our ROI?

SentinelOne Singularity Cloud Security has delivered a return on investment by enabling collaborating teams to save up to 50 percent of their time.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is fairly priced.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 9 out of 10.

10 people in our organization use SentinelOne Singularity Cloud Security.

I recommend SentinelOne Singularity Cloud Security to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Chris Greeson - PeerSpot reviewer
TechOps Manager at Nations Reliable Lending, LLC
Real User
Top 20
Great automation and real-time detection with the ability to increase productivity
Pros and Cons
  • "It's helped free up staff time so that they can work on other projects."
  • "Some of the navigation and some aspects of the portal may be a little bit confusing."

What is our primary use case?

We were looking for an XDR solution that we could deploy to all of our computers since all of our users are mostly remote, and we previously had firewalls at branch locations. When workers went somewhere else, it wouldn't provide any protection. We wanted to make sure that they had protection no matter where they went. 

How has it helped my organization?

We were trying to cover as many security bases as possible, mostly around malware. A lot of people focus on antivirus, and most of the problems that businesses face are ransomware or malware. I wanted to make sure we had something that was competitive against that.

It's improved the organization in the sense that it's taken a lot off of our plate as far as having to track down trace vulnerabilities and remediate different threats against our end users, especially when they're in different locations all the time. The product gives us peace of mind no matter where our users are. They're always going to be protected if they have the endpoint installed on their computers.

What is most valuable?

The automation is great. Not having to focus on it is helpful. The portal itself is very easy to use. The amount of granularity that can be configured is really wonderful. There are a lot of things that it can do, however, since we're a small IT team, having it able to automate and remediate different flaws and things like that is very, very helpful.

The real-time detection and response capabilities are excellent. That's pretty much what sold us on it. We had that done in the demo, and we were shown how ransomware can be immediately stopped in real-time. That was huge.

Its automated remediation is useful for us. As a small IT team, that's something that we needed. We don't have time to be able to go in and track down and investigate every time there's a vulnerability. Being able to have it auto-remediate for us and being able to see what's going on is extremely helpful.

The historical data record provided by the product is good. We've seen a few vulnerabilities come through, and it has shown us everything we need to see. I have a somewhat limited experience with the small amount of vulnerabilities we've seen. That said, it seemed to show us everything that we needed to see. It was very good.

It has helped to reduce our organization's mean time to detect by four or five hours. It could be even more, depending on what the vulnerability is. It's at least several hours at this point. The same is true with our organization's mean time to remediate. 

It's helped free up staff time so that they can work on other projects. We're a very small IT team and most of us do everything and it's helped reduce our workload. On average it has likely saved two to three hours a day.

It's also positively affected productivity. Most security solutions can sometimes hold up files from being downloaded and things like that. So far, it's been great. It's been completely transparent to our end users as far as I know. And that those things that it has remediated have been done on the back end and it alerted us admins so as to not affect end users.

The interoperability with third-party solutions has been fine so far. 

What needs improvement?

Some of the navigation and some aspects of the portal may be a little bit confusing. That could honestly be just due to the fact that we're not used to it yet. 

We just have the cloud-based version. The complete version has some extra deep-dive stuff. There are some features that we don't have or that I would like to have in there, however, we just aren't able to afford that at this point.

For how long have I used the solution?

I've used the solution for probably two months at this point. We are fairly new to it.

What do I think about the stability of the solution?

The solution has been nothing but stable. 

What do I think about the scalability of the solution?

The product is deployed across our company and we have 450 users coast to coast. Most of our remote workers are based out of Houston.

It is scalable. As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need. 

We're in a high-turnover industry. It's easy to add or remove people, especially with NinjaOne.

How are customer service and support?

I have yet to use technical support. 

Which solution did I use previously and why did I switch?

We didn't use an XDR solution. We used SonicWall firewalls and we had a Check Point antivirus for a short time, however, Check Point was very intrusive, and it was difficult to work with.

With this product, everything is centralized. We don't have to go to more than one place to detect or figure out what's going on.

How was the initial setup?

I was involved in the deployment. It was straightforward. We actually used another platform called NinjaOne. The process was very smooth.

We beta-tested the solution with about ten to 15 of our users and made sure it wasn't going to interfere with anything before we pushed it out completely. After testing for a week we pushed it out to the rest of the company.

We had three staff members who managed the deployment. 

It does not require any maintenance. 

What about the implementation team?

We did not use any third parties. We simply used NinjaOne to help with the deployment. 

What was our ROI?

We have witnessed an ROI. So far, we've saved tons of time having to remediate and detect - things of that nature.

What's my experience with pricing, setup cost, and licensing?

The pricing was competitive. The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne. They were similarly priced. SentinelOne seems like it's more mature. It was close enough to where it was worth it to go with the SentinelOne.

Which other solutions did I evaluate?

We also evaluated WatchGuard and a few other options. With this product and WatchGuard, there were not a lot of differences. That said, we did not use both in our production environment. This product seemed to be easier to navigate and was a little more user-friendly as far as finding remediation options, and vulnerabilities. We also had an easy experience with the licensing. WatchGuard's licensing seemed unnecessarily complicated. 

What other advice do I have?

We haven't had to look into the forensic side yet. I did again see that in the demo, yet we haven't in the real world had to do that. Hopefully, we won't have to for a very long time. Therefore, I don't have much experience with that yet.

I'd ask someone who doesn't think that they need a workload protection platform if they have a continuous security monitoring solution in place if whatever they have detects and remediates in real-time. I'd be surprised if there was something else out there that can do what this solution does for cheaper. 

It supports our ability to innovate. We don't have to worry about security aspects. We really get a chance to focus on other things. That's nice for a small department like ours. 

I'd rate the solution nine out of ten. It's been a great fit for our company. There are other solutions out there. This solution, however, is hard to beat.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.