The dashboard has always been an issue. The latest version has taken care of most of the shortfalls.

The SOP they provided wasn't great. They offered training over Sherp Virtualization, and the Seceon leadership visited our location to explain everything in detail, but the documentation and training could be better. It isn't as effective as it could be. There's some room for improvement there. 

It would be better if they offered global coverage. 

The product should improve the triggering rate. 

I haven't encountered any major issues with Seceon OTM. The complexity of the activities and logs is expected, and I appreciate the detailed dashboards.

We are at the client’s end, offering services. They don’t know about security rules and benchmarks. We are working on the discovery and remediation but we don’t really have the intelligence that was available while working with other tools.

The automatic session is impossible to play since it needs to touch Redfin for further analysis. No one has breached our clients.

In terms of missing features, it's too soon to say as I've only had two weeks with it. That said, one of the things that caught my attention is that a number of processes seem to take up CPUs. It's a huge amount of computational power. It's justified, of course, however, this puts the solution at a level that's too high for a small enterprise to handle.

It would be ideal with the processing was more manageable. Not many customers are willing to have a dedicated server with two CPUs and one TB of memory. The cost of this is huge for a smaller organization. 

It is a standalone solution now. They need to make it into a cloud-based subscription model.

It needs more compatibility for co-managed solutions. It can also have more threats and deeper integration with Microsoft.

The product could be improved by including sandboxing capabilities in the next release.

There might be room for improvement in the Seceon Open Threat Management platform. For example, the management console could use some enhancements.

The functionality of the product is not affected, but the management console itself could be improved. Overall, that's the only aspect that comes to mind for potential enhancement.