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it_user713331 - PeerSpot reviewer
Public Affairs Manager at a pharma/biotech company with 10,001+ employees
Real User
Handles financial reporting but needs voice recognition
Pros and Cons
  • "The user interface is ok."
  • "The initial setup is complex."

What is our primary use case?

We use this solution for financial reporting.

What is most valuable?

The most valuable feature is the user interface.

What needs improvement?

This product could improve the uploading of documents and the amount of time it takes to upload.

The required typing could be minimized by adding Voice recognition.

For how long have I used the solution?

I have been using SAP Data Services for eight years.
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What do I think about the stability of the solution?

It takes some time to get familiar with this solution.

What do I think about the scalability of the solution?

Our company has one hundred and twenty thousand people around the world that use many SAP solutions.

How are customer service and support?

We are happy with technical support and we have had no problems with it.

How was the initial setup?

The initial setup is complex. It takes time to get used to.

What's my experience with pricing, setup cost, and licensing?

Pricing is good. We don't have any problems with it. 

What other advice do I have?

I would recommend this product, but nothing is perfect, there is always room for improvement.

I would rate this solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Technical Project Manager Big Data and BI - Banking at a tech services company with 5,001-10,000 employees
Real User
Easy code writing and good stability but needs integration with big data solutions
Pros and Cons
  • "The fact that it's built on SQL, it makes it easy to write code. The database and the connection are quite smooth."
  • "The description of error messages isn't extensive, although they point to the problem. With other solutions, like Talend, I was able to use the debugger to get directly to the problem, but with SAP Data Services the debugger is not working. I'm not sure if it's a problem with the version specifically, but I'm using it in an enterprise environment and I can't do an upgrade."

What is most valuable?

The fact that it's built on SQL, makes it easy to write code. Also, the database and the connection are quite smooth. 

What needs improvement?

The solution lacks user-friendly features. Compared to other integration tools I've used before, it's less user-friendly and the built-in features just aren't sufficient. 

The description of error messages isn't extensive, although they do point out the problems. With other solutions, like Talend, I was able to use the debugger to get directly to the problem, but with SAP Data Services the debugger is not working. I'm not sure if it's a problem with the version specifically, but I'm using it in an enterprise environment and I can't do an upgrade.

The query feature does not allow a lot of flexibility in building the code. They need to make progress with this feature as well.

In future releases, I'd like to see the integration of a big data solution within SAP Data Services. I don't know if they offer that right now. The version I have is quite basic. If I was able to use more data sources with other software, and have the solution be more compliant with more data source types and big data sources, that would be helpful.

For how long have I used the solution?

I've been using the solution for 1.5 years.

What do I think about the stability of the solution?

I would rate the stability seven out of ten. It's good, but it's not the best.

How was the initial setup?

I wasn't part of the initial setup, so I can't speak directly to the implementation of the solution.

What other advice do I have?

We are using the on-premises version of the solution. We work on the enterprise version and have a few hundred users.

I like the platform. It's quite robust. It's just there are little improvements that could make the solution better, but it's quite a good tool.

I would rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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SAP Data Services
May 2025
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FranciscoSantos - PeerSpot reviewer
Director at Pixel Studio PTY
Real User
Top 5
It offers short development time and pre-built processes for data migration and DQ

What is our primary use case?

Data migration and data quality.

How has it helped my organization?

It offers short development time and pre-built processes.

What is most valuable?

Ease of development.

What needs improvement?

Big data, real-time connectivity without the need to use SAP Replication Server

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Excellent too

What do I think about the scalability of the solution?

Excellent, you build a network of Job Servers to balanced the execution load

How are customer service and technical support?

Local teams always available, plus direct support from Walldorf if required

Which solution did I use previously and why did I switch?

I'm using SAP Data Services since it was an OEM product in Cognos in 1998

How was the initial setup?

Data Services itself, none. The must difficult (kind of) ids to setup the databases connectivity for sources and targets.

What about the implementation team?

In-House

What was our ROI?

Lower time to put applications in Production

What's my experience with pricing, setup cost, and licensing?

The SAP Data Services EE License has all the additional products for enterprise wide data delivery, like Information Steward, Event Stream Processing, etc.

Which other solutions did I evaluate?

None, because other products cannot connect to SAP generating ABAP code to access pool and cluster tables

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
President at i-DValue
Consultant
Enables ability to change the source and target from Oracle to SQL without changing your code

What is our primary use case?

  • Data warehousing project (with CDC or comparison table to update our histories).
  • Four sources: SQL Server, Oracle, SAP ECC, Excel file.
  • One target: Azure SQL Data Warehouse.
  • Complex transformation to load the Data Warehouse (good and simple optimization).

How has it helped my organization?

  • It's very simple to build a data flow.
  • The development is faster than SSIS or Talend.
  • Impact analysis is very useful to know who used this KPI (the report on the user that had access to this report).
  • Profiling data is very useful to know the interesting fields.

What is most valuable?

  • Portability of development (you can change your source/target from Oracle to SQL without changing your code).
  • Web console monitoring.
  • Auto-documentation.
  • Simple toolbox with all you need.

What needs improvement?

  • Development with web tool (today is with client tool).
  • Connection to Active Directory to extract user and group.
  • A PaaS cloud service (today is on-premise).
  • Better connection to SAP BW.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Business Intelligence and Decision Support Team Leader at a university with 1,001-5,000 employees
Real User
ETL and third-party data integration are great features, but inadequate data analysis and data profiling has increased testing and user-acceptance duration.

What is most valuable?

ETL is very useful. We use Data Services not only with data warehouse development but also integration with other 3rd parties and external data.

How has it helped my organization?

We have integration with 30 different systems now. Business users manual data-entry load has decreased, and data between different systems are consistent in almost-real time.

We can develop time-based, visualized analyses with our BI platform, and four years ago, business users had to prepare their complex records in Excel every time they needed data reports. Now they only need to refresh reports. On the other hand, business users were only able to query data four years ago, but now their visions are changing and they are now performing data mining and forecast analyses.

What needs improvement?

Data mining and more visualized reports are the next steps.

What was my experience with deployment of the solution?

We had to deal with data quality problems.

What do I think about the stability of the solution?

It has inadequate data analysis and data profiling, which has increased testing and user acceptance duration.

BO Web Intelligence, v4.0 is more unstable than XI v3.x. We’ll upgrade to v4.1 in Q3.

Which solution did I use previously and why did I switch?

No, we did not.

How was the initial setup?

Setup was straightforward, but the customization and implementation process was complex.

What about the implementation team?

We started with a vendor-partner, but now we have in-house team and still get consultancy advice from the partner.

Which other solutions did I evaluate?

  • Cognos
  • Microsoft SSIS
  • SSRS

What other advice do I have?

First, perform an analysis of your business users' requirements.

The data quality and your data warehouse models are the most important parts of a BI project. Design the model from both business requirements and source data. Make sure you involve business users from the beginning and explain the advantages of business intelligence to the data life-cycle well. Assign a short and attractive name to the web site and/or tool that users can remember easily and will like.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user163365 - PeerSpot reviewer
Sr Solution Architect, Data at a manufacturing company with 1,001-5,000 employees
Vendor
Matching Transforms are quite complex but Connectivity with SAP is a valuable feature.

What is most valuable?

Connectivity with SAP and low impact on SAP environments. Also overall stability of the product.

How has it helped my organization?

Kellogg (the company I work for) used this product for data migration into the new SAP environment that we have established for North America. We also used the tool during the Pringles acquisition.

What needs improvement?

Matching Transforms are quite complex.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

No issues that would impact our timelines.

What do I think about the stability of the solution?

Data Services is extremely stable and stability information steward is considerably higher in version 4.2 than it was at the initial version 4.0.

What do I think about the scalability of the solution?

Easy to scale horizontally or vertically.

How are customer service and technical support?

Customer Service:

Satisfied.

Technical Support:

Needs improvement as far as responsiveness.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I was not directly involved at the initial setup.

What about the implementation team?

I heard Kellogg used a combination of SAP and Accenture for the initial setup.

What was our ROI?

Data Quality has an indirect ROI and we have not derived a fixed number.

What's my experience with pricing, setup cost, and licensing?

Since I was not involved with the initial setup I am not able to answer a question about the start-up cost. As far as day-to-day cost, it is minimal (1/4 FTE) due to its stability.

What other advice do I have?

Depends on the environment. If you are connecting to SAP environment I would recommend involvement of a 3rd party vendor with experience.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user162117 - PeerSpot reviewer
Consultant at a tech vendor with 10,001+ employees
MSP
Auto documentation & recovery of jobs are valuable but when working with custom functions, repeatedly fails to execute.

Valuable Features

  1. Impact and Lineage analysis.
  2. Auto Documentation.
  3. Recovery of jobs.
  4. Text Data Processing.

Improvements to My Organization

I've done a migration project (from OWB to BODS) in Singapore. The reason customer opted for BODS over OWB was automated trigger E-mail when job fails and the recovery of the jobs from the point it failed in the last execution. Also, when loading data from flat files, once the data loading from a file is complete BODS is capable enough to call any batch files to move the processed files to another location after completion.

Room for Improvement

When working with custom functions, many times it fails to execute (from 4.0 onwards) because of the data types mismatch errors. This has to be corrected.

Use of Solution

More than 6 Years.

Deployment Issues

No issues with deployment.

Stability Issues

No issues with stability.

Scalability Issues

No issues with scalability.

Customer Service and Technical Support

Customer Service:

100% as no manual intervention is required once the solution is implemented.

Technical Support:

100%.

Initial Setup

It was quite straightforward for me as I had experience with other ETL tools and the concepts.

Implementation Team

Through vendor team and the level of expertise was satisfactory.

Other Solutions Considered

OWB.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Partner with the vendor.
PeerSpot user
it_user157935 - PeerSpot reviewer
Manager, Data and Analytics at a tech services company with 10,001+ employees
Consultant
Ensure you invest in training early. You need someone with prior experience on your team – if not, use consultants.

What is most valuable?

SAP ERP and Salesforce.com integration.

How has it helped my organization?

We now have a single ETL tool for all data integration.

What needs improvement?

Technical Support; platform and database version support.

For how long have I used the solution?

Three and a half years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

Yes, with some of the SAP extractors.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Fair.

Technical Support:

Not good enough.

Which solution did I use previously and why did I switch?

Yes. We previously used Microsoft SSIS, but found this a poor solution for our environment. It lacked strong integration with SAP or Salesforce and had extremely limited support for web services.

How was the initial setup?

Initial setup was fairly simple.

What about the implementation team?

In-house.

What was our ROI?

Estimate this saves us 2 headcount.

Which other solutions did I evaluate?

Only Microsoft.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free SAP Data Services Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free SAP Data Services Report and get advice and tips from experienced pros sharing their opinions.