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Jay - PeerSpot reviewer
BI Delivery Team Lead at a retailer with 10,001+ employees
Real User
Top 20
Aug 4, 2024
Used to export data and provides good scheduling features
Pros and Cons
  • "The solution's most valuable feature is the scheduling part."
  • "SAP Data Services should be made a web-based solution."

What is our primary use case?

We use the solution to export data out of SAP environments.

What is most valuable?

The solution's most valuable feature is the scheduling part.

What needs improvement?

SAP Data Services should be made a web-based solution.

For how long have I used the solution?

I have been using SAP Data Services for 11 years.

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What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is more suitable for enterprise businesses.

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

What was our ROI?

The solution has helped our organization save time.

What other advice do I have?

I would recommend the solution only to SAP customers.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RambabuMandala - PeerSpot reviewer
Software Development Senior Advisor at a computer software company with 10,001+ employees
Real User
May 2, 2022
Responsive support, scalable, and beneficial integration
Pros and Cons
  • "The BA reporting tools, such as Data Services, and ETL tool in SAP Data Services are the most valuable. When we had in-memory requirements, we used HANA. HANA is most preferably for most the customers for in-memory. SAP is the first company that created the in-memory concept."
  • "Data Services SAP is lacking in sources and target databases compared to Informatica. SAP Data Services should have more connectivity."

What is our primary use case?

SAP Data Services is an ETL tool, which does extractions, transformation, and loads.

What is most valuable?

The BA reporting tools, such as Data Services, and ETL tool in SAP Data Services are the most valuable. When we had in-memory requirements, we used HANA. HANA is most preferably for most the customers for in-memory. SAP is the first company that created the in-memory concept.

There are a lot of SAP applications and they have good integration with SAP packages.

In the next release, they should be more advanced cloud functionalities and web services. More integration with other applications including SAPs and other applications. They should not switch to a complete solution but provide better integration with other applications.

What needs improvement?

Data Services SAP is lacking in sources and target databases compared to Informatica. SAP Data Services should have more connectivity.

For how long have I used the solution?

I have been using SAP Data Services for approximately 12 years.

What do I think about the scalability of the solution?

SAP Data Services is a scalable solution. There are plenty of users using the solution.

How are customer service and support?

There are different levels of support SAP Data Services have. Based on the level that they have they are good. For most of the P1 tickets, we receive support within four hours. I'm comfortable with the support they provide.

Which solution did I use previously and why did I switch?

I have used a number of similar solutions to SAP Data Services, such as Informatica. Informatica is a very mature solution.

How was the initial setup?

The setup of SAP Data Services is straightforward for me because I have been doing it for over 12 years. I did a lot of internal implementation of SAP, HANA, and SAP Data Services. I have become familiar and comfortable. It is easy for me.

What's my experience with pricing, setup cost, and licensing?

The price of SAP Data Services is a little high when compared to other solutions. Due to the pricing and capabilities, many clients are switching to other solutions.

What other advice do I have?

My advice to others is if they're specific to SAP applications, such as SAP CRM or any other SAP-specific applications, SAP provides a bundle package. It focuses on primarily 100 applications. A type of end-to-end full solution.

I rate SAP Data Services an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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SAP Data Services
December 2025
Learn what your peers think about SAP Data Services. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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Arindam_Das - PeerSpot reviewer
Director at a consultancy with 11-50 employees
Real User
Top 10
Jun 22, 2024
Provides good features like extraction and data transformations
Pros and Cons
  • "The most valuable features of the solution are extraction and data transformations."
  • "Address validation in SAP Data Services is chargeable and should be made free."

What is most valuable?

The most valuable features of the solution are extraction and data transformations.

What needs improvement?

Address validation in SAP Data Services is chargeable and should be made free.

For how long have I used the solution?

I have been using SAP Data Services for more than ten years.

Which solution did I use previously and why did I switch?

Alteryx is much more expensive than SAP Data Services. The enterprise version of SAP Data Services is free.

What's my experience with pricing, setup cost, and licensing?

The enterprise version of SAP Data Services is free.

What other advice do I have?

The solution provides good data quality management features.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Data Engineer at a transportation company with 5,001-10,000 employees
Consultant
Jun 14, 2023
A stable integration and ETL tool with data warehousing and reporting capabilities
Pros and Cons
  • "Technical support from SAP is awesome. If we have an issue, they give a good solution."
  • "The execution engines and processing engines have shortcomings and need improvements."

What is our primary use case?

I am working for a bank, and we have so many OLTP systems. So, we use SAP Data Services as an integration and ETL tool. So all kinds of sources will integrate there, and we will load the data into the data warehouse. On top of the data warehouses, all the operational reporting and the decision-making report are in dashboards and develop a better reporting system.

How has it helped my organization?

Speaking about benefits, with so many SAP and non-SAP products, we can easily integrate them with SAP Data Services.

What is most valuable?

So many integrations are there, and also, many source applications are acceptable. We can integrate so many destinations that we can load on-premise, or we can load to a cloud.

What needs improvement?

Improvement is required since so many SQL-related things are happening. So, we can reduce those SQL parts, and we can use some in-built functions of the solution. So, the reduction in the SQL part is something that is an ongoing process and is not something that has completely been improved. Slowly, SAP is releasing some functions, and we are using those functions.

The processing side has been improved. So, the features are the same.

Improvement is required. All kinds of new functionalities are coming, including new processing techniques. The execution engines and processing engines have shortcomings and need improvements. Because right now, all kinds of big data technologies have come, and those integrations need to be adapted by SAP more.

For how long have I used the solution?

I have been using SAP Data Services for almost six years. Within SAP, I have been working for almost ten years. Still, I'm working on SAP Data Services. Also, I am using SAP Data Services Version 4.3.

What do I think about the stability of the solution?

Stability is good. It is an absolutely stable product because it's a very old product serving a wide range of customers.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

Technical support from SAP is awesome. If we have an issue, they give a good solution. Compared to Oracle's support, SAP's support is far better.

Which solution did I use previously and why did I switch?

I used Oracle ERP systems to fetch the data and to load two data warehouses using SAP tools. So, in Oracle, there are some products, like Fusion, which is a very good future product. I can't compare both tools because I have worked differently on both tools. With Oracle, I worked on the ERP side, and with SAP, I worked on the data warehousing side.

How was the initial setup?

The initial setup process is not complex. You need to understand the modeling part. If you understand what a database is and what tables and columns are, it is easy to handle.

There are three kinds of deployments. So, we can deploy it export and import-wise. Or we can use a central repository. Through the central repository, we can export and import. Also, through XML files, we can export and import within an environment.

The time taken for deployment depends on how many kinds of modeling one has done, including how many tables one has extracted. It also includes how many tables one has loaded, apart from what kind of integrations and joining one has done. So, we can't tell the time. The time is based on how big of a system you have given the OLTP.

For deployment, only a developer person is needed. One person is enough to deploy all the tools. The development people will be there, but one person is enough to deploy everything.

The solution is deployed on-premises. The cloud version's name is a different name, SAP HANA Data Warehousing.

Regarding the maintenance part, there is not much maintenance needed because it's an ETL, so batch tools and stream nodes will be there. There's not much maintenance needed.


What's my experience with pricing, setup cost, and licensing?

Speaking about prices, Oracle and SAP are market leaders. So, the prices are more. Hence, I can't comment on the price.

What other advice do I have?

SAP Data Services is a wonderful product. It can be used by a big company, an SME, or a small company since they can easily adapt to the solution and do the warehousing and the reporting.

I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Uchenna Obiji - PeerSpot reviewer
Lead Systems Analyst at a retailer with 1,001-5,000 employees
Real User
Feb 19, 2023
Effective transformation capabilities, scales well, and simple setup
Pros and Cons
  • "The most valuable feature of SAP Data Services is the integration with data sources."
  • "The solution could improve the overall features. There is a lot that can be done in the solution, therefor there are areas where it can improve. Additionally, there is a need to make it easier for one to create connections to other non-SAP systems. The flexibility to connect to other non-SAP systems is needed."

What is our primary use case?

SAP Data Services is used to integrate data sources. We use the solution service for other projects we are involved in.

What is most valuable?

The most valuable feature of SAP Data Services is the integration with data sources.

What needs improvement?

The solution could improve the overall features. There is a lot that can be done in the solution, therefor there are areas where it can improve. Additionally, there is a need to make it easier for one to create connections to other non-SAP systems. The flexibility to connect to other non-SAP systems is needed.

For how long have I used the solution?

I have been using SAP Data Services for approximately 17 years.

What do I think about the stability of the solution?

SAP Data Services is stable.

I rate the stability of SAP Data Services a seven out of ten.

What do I think about the scalability of the solution?

The solution is scalable. You are able to increase the services that can be used.

This solution is best suited for medium-sized companies and above.

We are using SAP Data Services extensively. Every time we have the requirement we use this solution, but it's not the standard way for us to collect data. If we need standard data collection we use this tool.

We have up to three people in the queue to use the solution. We use the tool once in a while.

I rate the scalability of SAP Data Services a seven out of ten.

How are customer service and support?

If we have issues the support is there to assist us. For example, when there are new features, they collect information about the new feature and try to add it to the next release.

Which solution did I use previously and why did I switch?

I have been using Informatica prior to SAP Data Services. Informatica is the better solution, it is more user-friendly and flexible for creating connections.

How was the initial setup?

The initial setup of SAP Data Services is easy. The length of time it takes for the implementation depends on the tool you use. If you use the desktop tool it should not take long.

What's my experience with pricing, setup cost, and licensing?

The license price is expensive but medium to large-scale companies, should be able to afford it. Other solutions, such as Talend are easier to afford for smaller companies. Depending on the sources of the data where you are receiving your data you could be paying for more than one license.

What other advice do I have?

My advice to others is they should consider if you need to use SAP Data Services. If it is a new business use case it might not be necessary. For example, if you are in an area where the landscape is mainly SAP, then it might make more sense to use the solution. However, if there is a need to connect data from other systems, or other services, then you don't necessarily need to use SAP Data Services as an option. You have to make sure the use case fits the solution.

I rate SAP Data Services an eight out of ten

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
FranciscoSantos - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
Top 5
Dec 29, 2024
An easy-to-use solution that supports data warehousing, data migration, data quality and data integration.
Pros and Cons
  • "The solution is easy to use since it's a graphical tool. It also requires only low-level coding."
  • "The solution shows a lack of cloud support data services."

What is our primary use case?

We use the solution to support data warehousing.

Also for data migration from any legacy system to S/4HANA.

Data Quality in legacy systems and from S/4HANA.

How has it helped my organization?

Data migration projects on time and on budget.

What is most valuable?

The solution is easy to use since it's a graphical tool. It also requires only low-level coding. 

What needs improvement?

The solution shows a lack of cloud support data services. It can be improved for cloud integration to on-premise environments.

For how long have I used the solution?

I have been using the solution for more than 30 years. 

What do I think about the stability of the solution?

The solution is a stable and mature tool. It is standardized in such a way that you don't have issues after upgrading it to new versions.

What do I think about the scalability of the solution?

I would rate the product's scalability a nine-point five out of ten. The tool is intelligent enough to split the workload. 

How are customer service and support?

The support classifies your incidents as low priority, medium priority, and high priority. Usually, I am classified as a medium priority and get an answer in 24 hours. I get the fix in less than a week. Support has people who are very knowledgeable about the product. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No

How was the initial setup?

The product is simple to setup. If you are setting it up on Windows, then it's just a matter of a few clicks. 

What about the implementation team?

Both, the SI contracted has a good expertise level.

Which other solutions did I evaluate?

Informatica.

What other advice do I have?

I would rate the product an nine out of ten. The solution suits medium to large enterprise organizations and it would be expensive for small companies. The product is very useful for SAP customers. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Architect at a tech services company with 10,001+ employees
Real User
May 29, 2023
Provides effective mapping and integration processes
Pros and Cons
  • "I have worked with Data Services for a long time, and currently, I find the dashboarding and reporting part to be the most valuable function."
  • "It will work fine only in an SAP environment. It could be said that the integration with other vendors could be better."

What is our primary use case?

Usually, when clients have agile requirements and want to bring historical data into the new HANA architecture, we use Data Services. This may involve multiple years of data from different systems. We need proper business use cases to map and set up the tools. Additionally, after the data is brought in, we perform reconciliation to show the before and after data transformation. This helps the business understand the changes that occurred during the transformation. 

Data Services, along with tools like Information Steward, allows the usage of machine learning and artificial intelligence to maintain business rules and mappings, making the process easier. When we want to handle data migration internally, instead of relying on external tools like Xfinity, we usually use Data Services.

How has it helped my organization?


What is most valuable?

I have worked with Data Services for a long time, and currently, I find the dashboarding and reporting part to be the most important function. Earlier, this function was not as advanced, but now it provides excellent dashboarding and reporting capabilities. After every data load for each object, we can identify and understand any errors. This helps us schedule and manage data migration projects effectively. It has improved significantly.

What needs improvement?

The only thing is that it's a very specific product. It works well only for our SAP clients. That is its limitation. There is a lot of competition in that regard. 

It will work fine only in an SAP environment. It could be said that the integration with other vendors could be better. It is built specifically for the SAP environment and follows best practices for SAP. When we want to work in a different environment, it becomes a bit more complex.

On adding additional functionality to improve artificial intelligence, machine learning, and integration, I think most of it is already considered in the roadmap.

For how long have I used the solution?

I have been working with SAP Data Services for a very long time. I started using it at the time for business projects. We have extensively used it for data migration and other purposes.

What do I think about the stability of the solution?

It's a very stable product now because it has been around for many years. I would rate it a ten out of ten. 

What do I think about the scalability of the solution?

Data Services is a highly scalable product. I would give it a nine or ten.

Around two hundred users use Data Services.

How are customer service and support?

We seek technical support from SAP when we encounter errors that we can't resolve on our own, especially those related to standard master data. We have a support agreement with SAP, and our customer has maximum attention, so we get immediate assistance. It's been very good.

Which solution did I use previously and why did I switch?

I mainly work with SAP, but I do familiarize myself with competitor products to stay informed. There are reasons why competitors have an edge. Flexibility and scalability are areas where other vendors like Xfinity or SMP might perform slightly better. They are more heterogeneous in that regard.

How was the initial setup?

The setup process is not very complicated, and the integration is also straightforward. Connecting to systems and using prebuilt extractors through interfaces make it easier. So the setup is not very complicated.

Only one or two people are required from a system maintenance perspective because there aren't many technical problems. Additionally, there are four people dedicated to technical development. So, in total, it's less than five or six people handling the technical aspects.

What about the implementation team?

Usually, we work with the business team. Once they bring in the system, they install the best practices and such. Then they connect the system, and that's when I get involved to start the integration process, mapping, and working with tables. It's quite easy. I also do some test driving. So, I work with teams.

In our current project, we are using it in a hybrid manner. However, in other projects, I have worked with both on-premises and cloud deployments.

What's my experience with pricing, setup cost, and licensing?

I would give it around a three, where one is a high price, and ten is a low price. It's relatively expensive compared to other vendors, but it is competitive.

Which other solutions did I evaluate?

I work with HANA, group reporting, analytics cloud, and other BW-related solutions as a functional architect. I've been working in SAP for more than 22 years. I primarily focus on finance and controlling.

What other advice do I have?

In general, I would give it a rating of nine or ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Functional Consultant at a computer software company with 1,001-5,000 employees
Real User
Mar 11, 2023
Flexible with good reliability and good dashboards
Pros and Cons
  • "The initial setup is not complex."
  • "There needs to be multi-language support, however, my understanding is they are working on multi-language now."

What is our primary use case?

We're primarily using it at a customer's company. It's used in the banking sector. We use it for dashboards and reporting.

What is most valuable?

It's a good product overall. 

The dashboard is great. It allows us to drill down on data. 

It offers good flexibility.

The solution is doing some good R&D. We have found the technology to be quite good in general.

The initial setup is not complex. 

The solution is stable.

It is scalable.

What needs improvement?

There is some room for improvement across the product, however, for the most part, we are happy with it. 

We have had some language issues. There needs to be multi-language support, however, my understanding is they are working on multi-language now.

It is expensive. 

For how long have I used the solution?

I've been using the solution for about 15 years. 

What do I think about the stability of the solution?

The solution is stable and reliable. I'd rate it eight out of ten. There are no bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution is scalable. If you want to expand it, you can expand it, depending on how the customer is using it.

We have various customers using the solution. It's suitable for both small and enterprise-level companies. 

How are customer service and support?

We get proper support. It is in English and we'd like different language options, however, their responsiveness and help are fine. Whenever we open a case, we get support.

Which solution did I use previously and why did I switch?

I have previously used various different solutions.

How was the initial setup?

It is easy to initially set up. If we do have questions, we're always able to reach out to them to get support.

The implementation timelines depend on the customer. Sometimes clients know what they want to do quickly. Others are more slow and steady and take their time. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay, however, you do pay a lot. It's expensive. The costs vary from client to client. There are different mechanisms for licensing, including user and CPU-based licensing. 

That said, I don't directly deal with licensing and can't get into specifics. 

Which other solutions did I evaluate?

I've evaluated other options, however, we do use this tool as we have an agreement with SAP.

What other advice do I have?

We are SAP partners.

The solution can work for big or small banks. 

I'd advise users to try this product, however, it needs to be implemented well with requirements taken into consideration properly. However, it does work very well.

I would rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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