Data Migration Specialist at a retailer with 5,001-10,000 employees
Real User
Top 5
A stable solution to migrate data from legacy systems to other systems

What is our primary use case?

We use the solution to migrate data from legacy systems to other systems, including SAP and non-SAP systems.

What is most valuable?

The data migration is easy and convenient to extract, load, and transform. A minimal SQL knowledge is sufficient to handle the application. Syniti needs more technical knowledge. Getting the resourcing facilities is in high demand in India. It is easy for us to get the resources for Data Services. The resources also have the potential and knowledge in SAP. In addition, the loading mechanism in Data Service is much more efficient than Synity.

What needs improvement?

The cleansing feature is not as efficient as Syniti. The reporting is good because we have followed one standard template for years. Many customers are fine with the reporting mechanism, but it is time-consuming. We have to do the report manually, but Syniti can generate the reports.

The price could be lower, and technical support could be more responsive.

For how long have I used the solution?

I have been using SAP Data Services for 15 years.

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What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is good, but it is a time-consuming process. They also have their protocol, process, and product based on the client.

We have to pay for the support first. If you get an error, technical support will check, and we have to pay. We have to get approval from the client because we have to pay for it.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is simple and takes a week to complete.

We need an additional resource for deployment because one person handles administration and technical data migration.

What about the implementation team?

We have a separate administration team to look after the deployment.

What's my experience with pricing, setup cost, and licensing?

SAP Data Services costs are relatively high compared to other data services solutions. However, SAP has recently changed its pricing model to be more usage-based, which can make it more cost-effective for some organizations. The new pricing model charges based on the number of CPU processes used, which can be more expensive for organizations with high data processing needs. However, the new pricing model can be more affordable for organizations with lower data processing needs. Additionally, the cost of SAP Data Services can vary depending on the country where it is being used.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Functional Consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
Flexible with good reliability and good dashboards
Pros and Cons
  • "The initial setup is not complex."
  • "There needs to be multi-language support, however, my understanding is they are working on multi-language now."

What is our primary use case?

We're primarily using it at a customer's company. It's used in the banking sector. We use it for dashboards and reporting.

What is most valuable?

It's a good product overall. 

The dashboard is great. It allows us to drill down on data. 

It offers good flexibility.

The solution is doing some good R&D. We have found the technology to be quite good in general.

The initial setup is not complex. 

The solution is stable.

It is scalable.

What needs improvement?

There is some room for improvement across the product, however, for the most part, we are happy with it. 

We have had some language issues. There needs to be multi-language support, however, my understanding is they are working on multi-language now.

It is expensive. 

For how long have I used the solution?

I've been using the solution for about 15 years. 

What do I think about the stability of the solution?

The solution is stable and reliable. I'd rate it eight out of ten. There are no bugs or glitches and it doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution is scalable. If you want to expand it, you can expand it, depending on how the customer is using it.

We have various customers using the solution. It's suitable for both small and enterprise-level companies. 

How are customer service and support?

We get proper support. It is in English and we'd like different language options, however, their responsiveness and help are fine. Whenever we open a case, we get support.

Which solution did I use previously and why did I switch?

I have previously used various different solutions.

How was the initial setup?

It is easy to initially set up. If we do have questions, we're always able to reach out to them to get support.

The implementation timelines depend on the customer. Sometimes clients know what they want to do quickly. Others are more slow and steady and take their time. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay, however, you do pay a lot. It's expensive. The costs vary from client to client. There are different mechanisms for licensing, including user and CPU-based licensing. 

That said, I don't directly deal with licensing and can't get into specifics. 

Which other solutions did I evaluate?

I've evaluated other options, however, we do use this tool as we have an agreement with SAP.

What other advice do I have?

We are SAP partners.

The solution can work for big or small banks. 

I'd advise users to try this product, however, it needs to be implemented well with requirements taken into consideration properly. However, it does work very well.

I would rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SAP Data Services
March 2024
Learn what your peers think about SAP Data Services. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Uchenna Obiji - PeerSpot reviewer
Lead Systems Analyst at a retailer with 1,001-5,000 employees
Real User
Top 10
Effective transformation capabilities, scales well, and simple setup
Pros and Cons
  • "The most valuable feature of SAP Data Services is the integration with data sources."
  • "The solution could improve the overall features. There is a lot that can be done in the solution, therefor there are areas where it can improve. Additionally, there is a need to make it easier for one to create connections to other non-SAP systems. The flexibility to connect to other non-SAP systems is needed."

What is our primary use case?

SAP Data Services is used to integrate data sources. We use the solution service for other projects we are involved in.

What is most valuable?

The most valuable feature of SAP Data Services is the integration with data sources.

What needs improvement?

The solution could improve the overall features. There is a lot that can be done in the solution, therefor there are areas where it can improve. Additionally, there is a need to make it easier for one to create connections to other non-SAP systems. The flexibility to connect to other non-SAP systems is needed.

For how long have I used the solution?

I have been using SAP Data Services for approximately 17 years.

What do I think about the stability of the solution?

SAP Data Services is stable.

I rate the stability of SAP Data Services a seven out of ten.

What do I think about the scalability of the solution?

The solution is scalable. You are able to increase the services that can be used.

This solution is best suited for medium-sized companies and above.

We are using SAP Data Services extensively. Every time we have the requirement we use this solution, but it's not the standard way for us to collect data. If we need standard data collection we use this tool.

We have up to three people in the queue to use the solution. We use the tool once in a while.

I rate the scalability of SAP Data Services a seven out of ten.

How are customer service and support?

If we have issues the support is there to assist us. For example, when there are new features, they collect information about the new feature and try to add it to the next release.

Which solution did I use previously and why did I switch?

I have been using Informatica prior to SAP Data Services. Informatica is the better solution, it is more user-friendly and flexible for creating connections.

How was the initial setup?

The initial setup of SAP Data Services is easy. The length of time it takes for the implementation depends on the tool you use. If you use the desktop tool it should not take long.

What's my experience with pricing, setup cost, and licensing?

The license price is expensive but medium to large-scale companies, should be able to afford it. Other solutions, such as Talend are easier to afford for smaller companies. Depending on the sources of the data where you are receiving your data you could be paying for more than one license.

What other advice do I have?

My advice to others is they should consider if you need to use SAP Data Services. If it is a new business use case it might not be necessary. For example, if you are in an area where the landscape is mainly SAP, then it might make more sense to use the solution. However, if there is a need to connect data from other systems, or other services, then you don't necessarily need to use SAP Data Services as an option. You have to make sure the use case fits the solution.

I rate SAP Data Services an eight out of ten

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Functional Consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
An easy initial setup, good pricing and very stable
Pros and Cons
  • "The solution offers very good integration capabilities."
  • "There should be some kind of enhancement that can be done on the admin side of certain sites where we can assign the roles and responsibilities. We should be able to control who is using the tool and how."

What is our primary use case?

We use the solution as a tool to do the deployment for the reports.

While we deal mostly with banks, who do not need complex analytics (their reports are largely static). It's useful for telecoms or other sectors that need to monitor daily trends. However, once designed, the banks can use the same report on a daily basis to see their somewhat static results quite easily.

What is most valuable?

We really like this product. Whenever we have customers, no matter where they are in the world, we suggest this app and we implement SAP for them.

The solution offers very good integration capabilities.

It's a quality product.

After working with the tool for so many years, I can say that overall their services are a really good deal. They continue to enhance their services regularly and are always improving their offering.

The tools that are provided are some of the best on the market and the pricing is really great.

What needs improvement?

In terms of data integration or other tools, we have a road map and we send out requests for enhancements through our marketing team who is involved in the process.

There should be some kind of enhancement that can be done on the admin side of certain sites where we can assign the roles and responsibilities. We should be able to control who is using the tool and how.

For how long have I used the solution?

We have used the solution for ten to 12 years. I myself started with SAP in 2006.

What do I think about the stability of the solution?

The stability of the solution is excellent. There aren't bugs or glitches that I have seen. The system doesn't crash. Organizations can rely on its performance.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If an organization needs to expand it further after implementation, they shouldn't have any issues. 

How are customer service and technical support?

We've never had to contact technical support. We have our own team in-house. If there are queries, we tend to resolve them ourselves or use SAP's portal.

We've never really faced any difficulty that would require us to involve SAP directly.

Initially, we did have a few issues around Arabic localization and Arabic values, but once we resolved it, we didn't find many other issues. Most of the reports, the layouts, the data headers, etc. are now in Arabic and it's no problem. 

How was the initial setup?

For myself, I find the initial setup quite simple. However, I have many years under my belt working directly with the product. Someone with beginner-level knowledge might find it a bit challenging. In general, however, it's easy, not difficult.

The length of deployment depends on the organization and requirements. It does take a few days, but some projects are longer than others. It really depends on the client's needs. Each situation is unique.

What's my experience with pricing, setup cost, and licensing?

We're a technical team, so we aren't directly involved in the prices or cost of the solution. Our marketing department handles the details and negotiates prices with SAP. They try to get reductions to lower pricing in the contracts. I have no idea what the exact amount is our company pays on a monthly or yearly basis.

Which other solutions did I evaluate?

Currently, I am doing some research into an Oracle solution that a client is asking about. While we focus on SAP, they are interested in this Oracle tool. I've been doing some analysis into it to compare the two solutions in case the bank decides that they do indeed want to migrate from SAP to Oracle. 

What other advice do I have?

We are already an SAP gold partner. We have a significant level of partnership with SAP. We also used to do the reports for SAP. This is the only tool that we suggest to our clients and we do the implementation for banks in the Middle East. Nearly all customers have the same tool that we use. We are one of the leading banking software providers in the region.

We do not work with the cloud. We do local installations only. We don't use anything on the cloud because banks normally have policies in place where they cannot share with the cloud for security and risk aversion reasons. 

It is one of the nicest tools on the market and people really should use it.

As compared to the other tools it is easier to implement and easier to understand. It's very efficient especially if you are looking at performance and stability. 

I'd rate the solution nine out of ten. I'd give it perfect marks, but there is always room for some more enhancements.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Said BOULISFANE - PeerSpot reviewer
Said BOULISFANEFounder, Senior Solutions Architect and Full Stack Expert at Soft-ERP
User

Hi every one,
I think for that use case mentionned up, the two product will be comparables if in the side of ODI team is strongly competent in ODI knowledge and configuration.
For Gartner overall comparison I recommend this article
www.gartner.com

Sumeet  Zalpuri - PeerSpot reviewer
Data engineer at ASR Nederland N.V.
Real User
Top 5Leaderboard
Robust solution with great integration
Pros and Cons
  • "Data Services' best features are its robustness and plug-and-play integration with other SAP applications."
  • "In the future, Data Services should offer a cloud version."

What is our primary use case?

I primarily use Data Services as a data service and ETL tool.

What is most valuable?

Data Services' best features are its robustness and plug-and-play integration with other SAP applications. It's also very user- and developer-friendly and has a huge, experienced, and well-informed user community.

What needs improvement?

In the future, Data Services should offer a cloud version.

For how long have I used the solution?

I've been using Data Services for between six and seven years.

What do I think about the stability of the solution?

Data Services' stability is top-notch.

What do I think about the scalability of the solution?

Data Services' scalability is good and can be done vertically and horizontally.

How are customer service and support?

SAP's tech support is okay.

Which solution did I use previously and why did I switch?

I previously used Informatica, but there were performance issues with it.

How was the initial setup?

The initial setup is not straightforward. You need experience with data services, and if you're upgrading or migrating, you'll need a consultant to help. A brand-new installation takes a day or two, but migration will take longer. However, one good thing is that SAP provides the white papers for their products on their website, so you can find the installation guides there.

What was our ROI?

We've seen a good ROI from Data Services.

What other advice do I have?

If you're using any SAP application, you shouldn't skip using Data Services. I would give Data Services a rating of eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Consultant at a consultancy with 10,001+ employees
Real User
Top 20
Easy to use, simple to implement, and offers very good mapping capabilities
Pros and Cons
  • "You can always manipulate a lot of things as long as you have the skill level."
  • "At the integration level, there could be certain set of improvement to connect to various other systems."

What is most valuable?

The ease of mapping and creating the queries are quite useful aspects. Manipulating an integration to different systems is relatively better than any of the ATL2, which are available as well.

It's a flexible solution. You can always manipulate a lot of things as long as you have the skill level.

The initial setup is usually pretty straightforward. 

What needs improvement?

There is always room for improvement when it comes to the sources being dynamic, however, it is not something that can be done easily. These changes, take years to come into the picture, and it's usually the patch upgrade that comes in. Those are very less at the functional level. 

At the integration level, there could be a certain set of improvements to connect to various other systems.

There are still a lot of glitches with SAP Data Services as of now. 

I'd like for them to make scheduling much more dynamic when we create jobs. 

The dependencies to other systems, when we are running a job, we have certain problems, some optimization schemes, if it can be implemented for the data flows when we run it. If we had multiple data loaders and if we could use that at the same time while ensuring the backend data system doesn't get affected, it would be ideal. 

For how long have I used the solution?

I've been using the solution for seven years now. 

What do I think about the stability of the solution?

I cannot confirm stability. It depends on the kind of projects when you get them or if you work in an enterprise-style project that is analytics-based. 

What do I think about the scalability of the solution?

Scalability-wise, we are ATL2. We are not really doing anything pertaining to improving the data quality directly through the group - we are just converting it up, applying business rules from that perspective. It's a bit flexible compared to other ATL2s when it is connecting to data databases. In terms of scalability right now, there is some improvement needed.

How are customer service and support?

Technical support typically caters to us if any of the server systems are down. Otherwise, technical support, pertaining to the builds, I usually don't require assistance. I fix it up at my own speed sometimes with certain tricks I know. Otherwise, the SAP communities are there and you can find answers that way. In worse-case scenarios, if you mess stuff up, you can always raise a ticket to SAP and they can come in with certain experts and they can try and fix the problem.

Which solution did I use previously and why did I switch?

I'm also working on learning Azure Data Factory. 

How was the initial setup?

The ease of setup depends on the systems you're connecting to. If I'm just forming a data store with say any database it's easy. However, if I'm forming it with any of the SAP systems targeting S4 or above, it's slightly complex and takes some time. There are also a lot of authorizations required and due to all that it's not a thing for an individual person to just pass through. That said, on a technical level, it is still relatively easy if you do receive all the required inputs.

The level of maintenance needed is always dependent on the projects and the amount of data that you're getting. Supposedly if you're giving me ten to 20 million records, my application issues I've stabilized. Data is going fine, and one person can support it if he has a bit of knowledge (somewhere around two to three years working with SAP). However, if it is much more dynamic and still there is a lot of junk data coming in, corrections are needed. In that case, a team of seven or even eight members will not suffice. I've worked once in a team of 40 members and it took us close to four years to stabilize the entire application. 

What about the implementation team?

We used an integrator for the implementation process. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs vary. It depends on the company, on the project. A regular person cannot afford it. It's more for enterprise-level organizations. I'm not sure about the licensing based upon monthly or yearly, however.

There should just be one set fee, however, there may be costs associated with ancillary platforms a company has integrated with SAP. 

What other advice do I have?

I'm an end-user of SAP. I'm using it with my partner. 

I'd advise new users that if they want to be on an equal level in the data analyst field, this is one of the finest tools. It is still a bit under the radar of people and many don't really realize its potential. They're still sticking on the data stage or Informatica. However, there are certain dependencies that SAP has created in which this particular Data Services works best.

I'd rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Paul Mazvarira - PeerSpot reviewer
Technical Lead Analytics at a non-profit with 11-50 employees
Real User
Top 10
A stable solution that provides great single features, but cannot be purchased piecemeal to meet exact requirements
Pros and Cons
  • "The API tool in this product is very valuable; it is very easy to onboard and use."
  • "We would like the different tools offered within this solution to be available as standalone entities, rather than having to purchase the entire package when we only require a few features."

What is our primary use case?

I currently use this solution for data walls and the custom URL system.

What is most valuable?

The API tool in this product is very valuable; it is very easy to onboard and use.

What needs improvement?

We would like the different tools offered within this solution to be available as standalone entities, rather than having to purchase the entire package when we only require a few features.

For how long have I used the solution?

I have been using this solution for 20 years.

What do I think about the stability of the solution?

We have found this solution to be very stable.

What do I think about the scalability of the solution?

This is a very scalable solution, with a multi-user environment.

How are customer service and support?

The technical support for this solution is not very good, they don't really care about assisting with issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of this solution was very complex. The process requires multiple steps, but there is very limited documentation available to aid the implementation tasks. This results in deployment being very slow.

What about the implementation team?

We configured and implement this solution using our in-house team.

What other advice do I have?

This is a good solution for medium to large organizations, but a lot of prior training is needed in order to support the product post-implementation.We would not recommend this solution for smaller organizations, due to the large numbers of staff required for ongoing support and maintenance.

Also, if an organization is considering this solution, I recommend they look at the cloud-based version, which is less support-dependent

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Data Engineer at a tech services company with 10,001+ employees
Real User
Provides good basic functionality but is lacking in terms of data transformation components
Pros and Cons
  • "The basic functionality is quite good as is the basic logic and data information."
  • "The migration of the solution between different environments is quite complex."

What is our primary use case?

We've been using this tool for data integration in the banking sector. We gather data from different sources and prepare it for analysis. I'm an integrator and a senior data engineer. 

What is most valuable?

SAP is quite easy to start working with, especially for those with SAP experience. The basic functionality is quite good as is the basic logic and data information. 

What needs improvement?

I have several issues with this solution. The first is that the deployment process, the migration of the solution between different environments, is quite complex. Data services doesn't have much in terms of data transformation components so if you want to do something special, it requires custom coding. The embedded features that SAP Data Services offers are not enough for me to implement everything that I want.

I've also found that the internet resources SAP provides are really poor despite the good documentation on their site. If I want to have a conversation with other developers or get an opinion from them, there's not much available. I would prefer to use other tools, but because of our current client's requirements, we are using Data Services. 

What do I think about the stability of the solution?

I don't have any concerns about stability. I haven't noticed any gaps or issues.

What do I think about the scalability of the solution?

The solution is scalable. 

Which solution did I use previously and why did I switch?

We previously used Talend which I found to be more flexible in terms of data transformation, applying additional logic and things like that. SAP Data Services has limited possibilities for data transformation.

How was the initial setup?

The solution was implemented prior to my joining the company. We do upgrades and implement some small changes. Unfortunately, this can take some time and is not as easy as it should be. Deployment could be improved. We have a team of four people maintaining Data Services. 

What other advice do I have?

I rate this solution six out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: March 2024
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