Senior Presales Consultant at Megaplus
Consultant
Great bandwidth management and vulnerability assessment
Pros and Cons
  • "In four steps one can configure the entire firewall."
  • "I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions."

What is our primary use case?

I believe I am using the recently updated firmware of version 4.0.

What is most valuable?

User-wise, the bandwidth management is one of the most valuable features. Also, certain features are available in the NGFW. 

The solution self-diagnoses everything, which we refer to as vulnerability assessment. It automatically runs on one's network and lists the pros and cons. I consider it to be very catchy. 

What needs improvement?

I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions.

For how long have I used the solution?

I have been working with Sangfor NGAF for around three years.

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What do I think about the stability of the solution?

So far, the solution has shown itself to be very stable. 

What do I think about the scalability of the solution?

The solution is scalable and I can upgrade it to 40, which I consider to be a good thing. 

How are customer service and support?

Technical support is very good. In a single call, the support person can come on site or address ones needs remotely within minutes. 

Which solution did I use previously and why did I switch?

Prior to Sangfor NGAF we worked with Fortinet.

We switched because the previous solution did not readily make available support personnel. Also, while we considered the product to be stable, we felt the support to be very slow.

How was the initial setup?

The setup was easy from the get go. In four steps one can configure the entire firewall. 

Give or take, it took no more than two or three hours. 

What's my experience with pricing, setup cost, and licensing?

The price is very cheap. It cannot be matched. 

Which other solutions did I evaluate?

While Palo Alto claims to be pioneers in vulnerability assessment and risk management, I could not find references on the website to support this. Only Sangfor firewall has the requisite vulnerability assessment.

Moreover, Palo Alto and Sangfor are pretty much equal in terms of technology and interfaces. I was doing research to verify the vulnerability and risk assessments claims promoted on the website, as I was unable to find these. 

What other advice do I have?

I am a customer and use Sangfor NGAF 5600 in my premises.

There are more than 2,000 users making use of the solution in my company.

The solution is quite safe and good. Furthermore, it is very good for different environments.

I rate Sangfor NGAF as a nine-point-five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head Of Solutions at Mutex Systems
Real User
Great pricing, reliable stability, and easy to deploy
Pros and Cons
  • "We've found the technical support to be helpful."
  • "They need to increase the number of ports in the firewall."

What is our primary use case?

We primarily provide this solution to our clients. We are providing services at financial institutions. We provide features based on customer requirements.

What is most valuable?

The solution offers some decent features. The assessment feature, for example, is a highly rated feature in Sangfor. It has options that aren't available on other products. 

It's a very reliable solution.

The deployment process is very straightforward. 

The stability is excellent.

We've found the technical support to be helpful.

The pricing is very good.

All the next-generation firewalls are providing the features Sangfor is already providing. It offers a good vulnerability assessment. This feature is not available on other devices. This feature allows for access to the endpoints and gives visibility to the vulnerabilities in Sangfor.

What needs improvement?

It would be ideal if the solution offered SD-WAN capabilities. It's not as good as what is offered by Fortinet, for example.

They need to increase the number of ports in the firewall. Both Fortinet and Sophos, for example, provide many more than what Sangfor provides. 

For how long have I used the solution?

I've been working with the solution since about 2018. It's been a few years at this point.

What do I think about the stability of the solution?

The solution is very stable. We haven't had any issues with any of our customers. There are no bugs or glitches. It doesn't crash or freeze. It's extremely reliable. 

What do I think about the scalability of the solution?

We have about 50 different customers who have used the solution.

How are customer service and technical support?

The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does, which gives them an advantage. Their technical experts are right here and not in some other time zone or speaking some other language. If any customer faces any issues, they can go directly to the customer site. If a partner cannot rectify the situation, the customer has the option of going right to Sangfor. I would say that our clients have been satisfied so far.

Which solution did I use previously and why did I switch?

I've previously worked with other solutions, such as Sophos and Fortinet. They are better for enterprise-sized organizations. Sangfor is better for smaller businesses. It's much more cost-effective.

How was the initial setup?

We did not have an issue with the initial setup. The solution has a Wizard that basically walks you through the process. It's easy. It's not overly complex or difficult to execute.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It's an affordable option for smaller companies. 

What other advice do I have?

We are Sangfor Gold partners.

I'd recommend this solution for the SMB market, as it is cost-effective and reliable. If a company is enterprise-sized, something like Sophos may be more suitable. 

I'd rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Buyer's Guide
Sangfor NGAF
April 2024
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Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
Real User
Top 5
Simple with easy to master user interface, great support and good value
Pros and Cons
  • "It's a very simple to use product."
  • "Occasional issues with breaches which are dealt with expediently."

What is our primary use case?

We are based in Pakistan and when it comes to firewalls we have partnerships with several companies - Sangfor, Sophos and Fortinet. I'm the director of technology and service.

What is most valuable?

Almost all vendors in this category have the same features, but the big advantage in Sangfor is that it's very easy to use. The graphical user interface is so easy that a child could configure it. The other nice thing about Sangfor is the price tag. Almost every customer is pleasantly surprised by the low cost. When you compare it with the networking and firewall leaders like Cisco, it's very good value. 

What needs improvement?

These days there are lots of breaches and vulnerabilities which you can see if you do some research. Sangfor has similar issues with one or two products where customers have had problems. The company deaks with these things immediately and quickly brings out new firmware to solve the issue so I'm not aware of any deficiency in the solution. If a customer finds a feature lacking, we open a ticket to support and Sangfor comes up with the appropriate new firmware within 10 days. If you were to do the same with other vendors, it would normally take four to five months to get the new feature. 

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

The scalability is good. You normally plan for a certain number of users in your environment so that you can size the firewall accordingly. Sangfor provides a buffer for growth of between 15%-30%.

How are customer service and technical support?

Sangfor has fabulous technical support, they are always there. If there's a problem in someone's environment, the data engineers usually visit there within no time to support them.

How was the initial setup?

The way it works in Pakistan is that we have Sangfor technical staff with us and they deal with the technical session, sizing and firewall recommendation, and ultimately implementation. The initial setup doesn't take long. 

What other advice do I have?

It's important to note that the performance of the solution depends on the initial pre-working and sizing. The sizing is handled by the company and they know their product, so they normally size it very well. They also put in provision for future growth so there's never an issue of performance.

There's no such thing as 100% so I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Product Manger at a manufacturing company with 11-50 employees
Reseller
A most cost-effective solution
Pros and Cons
  • "While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people."
  • "The solution has too many bugs and these slow down the implementation."

What is our primary use case?

Our customers purchase Sangfor NGAF primarily out of budgetary considerations. Sangfor enables high power internet access. Indonesia has a big market, not only as concerns the firewall. 

What is most valuable?

While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people. 

What needs improvement?

The solution has too many bugs and these slow down the implementation. The software should be updated to account for this. 

What do I think about the stability of the solution?

We have not received complaints from our customers about the solution's stability.

What do I think about the scalability of the solution?

We have not received complaints from our customers about the solution's scalability. 

How are customer service and technical support?

So far, we have not had occasion to contact tech support. 

What about the implementation team?

As we are a distributor, we have our own maintenance team. 

What's my experience with pricing, setup cost, and licensing?

When it comes to the price of firewall solutions, Sangfor NGAF takes the cake. It is cheaper than Fortinet, Sophos, Check Point and Palo Alto. 

What other advice do I have?

I would no longer offer Sangfor, as I have ceased to be its distributor. I am now a distributor for Check Point. 

I rate Sangfor NGAF as an eight out of ten, owing to its bugs. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Deputy Manager IT at a computer software company with 201-500 employees
Real User
Priced well with good end-user security features, but the web interface should be more user-friendly
Pros and Cons
  • "Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection."
  • "The web interface needs to be improved, making it more user-friendly."

What is our primary use case?

We primarily use this product as an intrusion prevention system.

How has it helped my organization?

Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection.

What is most valuable?

The most valuable part of this product is the set of end-user security features.

What needs improvement?

The web interface needs to be improved, making it more user-friendly.

For how long have I used the solution?

I have been working Sangfor for the last 20 years. I have only recently installed the NGAF, so I am still learning about it.

How was the initial setup?

The initial set was easy.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

Sangfor is cheaper than competing vendors.

Which other solutions did I evaluate?

I evaluated several other options and found that Palo Alto and Sangfor were the best two. Ultimately, I chose Sangfor.

Price-wise, Sangfor was cheaper than the others and Palo Alto was more expensive than Fortinet.

What other advice do I have?

My advice is that if you have a large enough budget then implement Palo Alto. Alternatively, with a lesser budget, I recommend using Sangfor.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head - Enterprise Solutions Architect at NGXESS
Real User
Highly customizable and competitively priced
Pros and Cons
  • "The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall."
  • "An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."

What is most valuable?

The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall. 

What needs improvement?

An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices.

For how long have I used the solution?

I have been working with this solution for three months.

What do I think about the stability of the solution?

The stability is good.

How are customer service and support?

The technical support is good - they are very supportive and friendly and are available even on the weekends.

Which solution did I use previously and why did I switch?

Previously, I have worked with Palo Alto, Fortinet, Sophos, and Endpoint Kaspersky. I would recommend Sangfor over these due to its ability to implement user restrictions.

How was the initial setup?

The initial setup was not complex.

What's my experience with pricing, setup cost, and licensing?

Sangfor's pricing is competitive.

What other advice do I have?

This product is very user-friendly, and its Layer 7 security is very much improved. It can be customized to a very deep level. I would give this solution a score of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Network and Security System at a healthcare company with 201-500 employees
Real User
Has good performance but it needs better integration
Pros and Cons
  • "In terms of the most valuable features, the IPS report is quick and updated. Performance is also valuable."

    What is our primary use case?

    The firewall is connected to the directory. It offers domain authentication if you want to connect to the internet. It helps our users' website connect to our internet service. 

    What is most valuable?

    In terms of the most valuable features, the IPS report is quick and updated. Performance is also valuable. 

    What needs improvement?

    In terms of improvement, it should have integrated consoles. Since we have various products and we need one console that we can use to manage all of the solutions. Sangfor should provide it. 

    It could also be cheaper. 

    How was the initial setup?

    The initial setup was straightforward. It's easy to use. The user interface isn't user-friendly though. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing should be lowered. 

    What other advice do I have?

    I would recommend this solution. 

    I'd rate it an eight out of ten. Not a ten because it's not so user-friendly and needs better integration. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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    Updated: April 2024
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