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Daniel Gerard Diaz - PeerSpot reviewer
Computer Programmer III at Leyte Normal University
Real User
Top 20
Oct 4, 2023
Real-time reports are great but the filtering could be improved
Pros and Cons
  • "We can utilize our own network rather than paying for a private one."
  • "Lacks consistency in terms of filtering certain websites and applications."

What is our primary use case?

Sangfor NGAF is our gateway to the ISP. We also use it to filter the website that our employees deploy to the firewall and to access to our systems through the web. 

How has it helped my organization?

Sangfor reports on any intrusions in real-time so you can immediately whitelist or blacklist these reported intrusions. It makes our work easier because we previously only used MikroTIK which required significant manual effort. 

What is most valuable?

I really like the SSL VPN. Instead of paying for a virtual private network, we can utilize our own Internet service provider, and use our Internet connection to run access.

What needs improvement?

For some reason, Sangfor doesn't filter certain websites and applications. It should recognize them and utilize the bandwidth between applications. Also, if we try to block YouTube or Facebook videos, some users will use applications like Siphon for viewing so our bandwidth is still being utilized for non-work purposes. It might detect that somebody is using Siphon, but it cannot be blocked. It's inconsistent, sometimes one user can be blocked while another will have access. 

Buyer's Guide
Sangfor NGAF
March 2026
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For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

The solution is stable and it really protects our systems and the data within our company.  

What do I think about the scalability of the solution?

What we are using now doesn't have the SFP+, only the gigabit ethernet ports. We need to purchase a different model to accommodate the one with SFP+ because what we have now doesn't accommodate additional expansion slots for SFP+. We probably have 100 users who communicate with our head office from outside our region.

How are customer service and support?

We don't encounter a lot of problems but if we do, there is access to 24/7 support, whether it's chat or email support. If there's an issue we make contact. 

Which solution did I use previously and why did I switch?

We did not used any network security solutions before

How was the initial setup?

The initial setup was very straightforward and deployment took less than a day. We had one in-house person responsible for deployment and we started using the solution immediately. 

What about the implementation team?

I rate the implementation a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The setup is a breeze and the pricing is definitely low when compared to the competition.

Which other solutions did I evaluate?

I looked into Sophos XG.

What other advice do I have?

I rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Administrator at Lyceum of the philppines University
Real User
May 27, 2023
It's an affordable, feature-rich solution for blocking threats
Pros and Cons
  • "You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor."
  • "The reporting and log management could be improved."

What is our primary use case?

We use Sangfor NGAF for security and bandwidth management. It blocks websites and applications. 

How has it helped my organization?

Sangfor NGAF blocks incoming security threats.

What needs improvement?

The reporting and log management could be improved. 

For how long have I used the solution?

I have used Sangfor NGAF for four or five years.

What do I think about the stability of the solution?

I rate Sangfor 10 out of 10 for stability. We haven't had any problems so far. 

What do I think about the scalability of the solution?

I rate Sangfor NGAF nine out of 10 for scalability. 

How was the initial setup?

A partner helped us set Sangfor up initially. It's complicated at first but it gets easier. 

What was our ROI?

I rate Sangfor NGAF nine out of 10 for ROI. 

What's my experience with pricing, setup cost, and licensing?

I rate Sangfor NGAF eight out of 10 for affordability. We have an advanced security license that we renew every three years. 

Which other solutions did I evaluate?

We considered other solutions but ultimately went with Sangfor NGAF because of the price and value. 

What other advice do I have?

I rate Sangfor NGAF nine out of 10. You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sangfor NGAF
March 2026
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,667 professionals have used our research since 2012.
Owner at InternetWorld Solutions Sdn Bhd
Reseller
Dec 10, 2021
Integrates well, high performance, and responsive support
Pros and Cons
  • "Sangfor NGAF works accordingly with our customers. The solution has good performance, easy to use, and integrates well with the endpoints."
  • "Sangfor NGAF works accordingly with our customers, the solution has good performance, is easy to use, and integrates well with the endpoints."
  • "However, the maintenance cost can be a bit high."

What is our primary use case?

Sangfor NGAF can be used as a firewall for protecting servers, data, users, and access to the internet.

What is most valuable?

Sangfor NGAF works accordingly with our customers. The solution has good performance, easy to use, and integrates well with the endpoints.

For how long have I used the solution?

I have been using Sangfor NGAF for approximately one year.

What do I think about the stability of the solution?

We have sold a few units to our customers and we have not had an issue with the stability.

What do I think about the scalability of the solution?

We have customers in small to medium-sized companies.

We have less than 110 customers that are using this solution.

How are customer service and support?

Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.

How was the initial setup?

The installation is easy, and the time it takes depends on the customer's environment. Doing the policies could take additional time.

What about the implementation team?

We have approximately four people that support the solution. We have experience in deploying and maintaining the solution. Though the company could offer better training to us.

What's my experience with pricing, setup cost, and licensing?

Sangfor NGAF price is reasonable and there is an annual license. However, the maintenance cost can be a bit high.

Fortinet solutions sell at a very cheap price upfront, but after that maintenance fees, which they keep increasing it can become expensive. I hope Sangfor does not follow that model.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Fortinet.

What other advice do I have?

I would recommend this solution to others.

I have clients that are switching from Fortinet to Sangfor NGAF because the price of Fortinet's service is increasing. Sangfor NGAF has good integration with their endpoints which makes it a very attractive offering.

Sangfor is arranging much-needed training for resellers. There needs to be better marketing awareness not for the reseller, but for the consumer here in Malaysia. Sangfor needs to do some advertisements to attract more market awareness. Relying on resellers can be difficult when the market is very large. However, resellers do focus on their product, they also try to engage, and hire more.

I rate Sangfor NGAF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1382976 - PeerSpot reviewer
Senior Presales Consultant at Megaplus
Consultant
Aug 1, 2021
Great bandwidth management and vulnerability assessment
Pros and Cons
  • "In four steps one can configure the entire firewall."
  • "The solution is quite safe and good, and furthermore, it is very good for different environments."
  • "I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions."
  • "I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions."

What is our primary use case?

I believe I am using the recently updated firmware of version 4.0.

What is most valuable?

User-wise, the bandwidth management is one of the most valuable features. Also, certain features are available in the NGFW. 

The solution self-diagnoses everything, which we refer to as vulnerability assessment. It automatically runs on one's network and lists the pros and cons. I consider it to be very catchy. 

What needs improvement?

I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions.

For how long have I used the solution?

I have been working with Sangfor NGAF for around three years.

What do I think about the stability of the solution?

So far, the solution has shown itself to be very stable. 

What do I think about the scalability of the solution?

The solution is scalable and I can upgrade it to 40, which I consider to be a good thing. 

How are customer service and technical support?

Technical support is very good. In a single call, the support person can come on site or address ones needs remotely within minutes. 

Which solution did I use previously and why did I switch?

Prior to Sangfor NGAF we worked with Fortinet.

We switched because the previous solution did not readily make available support personnel. Also, while we considered the product to be stable, we felt the support to be very slow.

How was the initial setup?

The setup was easy from the get go. In four steps one can configure the entire firewall. 

Give or take, it took no more than two or three hours. 

What's my experience with pricing, setup cost, and licensing?

The price is very cheap. It cannot be matched. 

Which other solutions did I evaluate?

While Palo Alto claims to be pioneers in vulnerability assessment and risk management, I could not find references on the website to support this. Only Sangfor firewall has the requisite vulnerability assessment.

Moreover, Palo Alto and Sangfor are pretty much equal in terms of technology and interfaces. I was doing research to verify the vulnerability and risk assessments claims promoted on the website, as I was unable to find these. 

What other advice do I have?

I am a customer and use Sangfor NGAF 5600 in my premises.

There are more than 2,000 users making use of the solution in my company.

The solution is quite safe and good. Furthermore, it is very good for different environments.

I rate Sangfor NGAF as a nine-point-five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head - Enterprise Solutions Architect at NGXESS
Real User
Jan 5, 2022
Highly customizable and competitively priced
Pros and Cons
  • "The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall."
  • "This product is very user-friendly, and its Layer 7 security is very much improved."
  • "An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."
  • "An area for improvement would be the number of ports defined on the box."

What is most valuable?

The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall. 

What needs improvement?

An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices.

For how long have I used the solution?

I have been working with this solution for three months.

What do I think about the stability of the solution?

The stability is good.

How are customer service and support?

The technical support is good - they are very supportive and friendly and are available even on the weekends.

Which solution did I use previously and why did I switch?

Previously, I have worked with Palo Alto, Fortinet, Sophos, and Endpoint Kaspersky. I would recommend Sangfor over these due to its ability to implement user restrictions.

How was the initial setup?

The initial setup was not complex.

What's my experience with pricing, setup cost, and licensing?

Sangfor's pricing is competitive.

What other advice do I have?

This product is very user-friendly, and its Layer 7 security is very much improved. It can be customized to a very deep level. I would give this solution a score of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Product Manger at a manufacturing company with 11-50 employees
Real User
Aug 17, 2021
A most cost-effective solution
Pros and Cons
  • "While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people."
  • "When it comes to the price of firewall solutions, Sangfor NGAF takes the cake, as it is cheaper than Fortinet, Sophos, Check Point and Palo Alto."
  • "The solution has too many bugs and these slow down the implementation."
  • "The solution has too many bugs and these slow down the implementation."

What is our primary use case?

Our customers purchase Sangfor NGAF primarily out of budgetary considerations. Sangfor enables high power internet access. Indonesia has a big market, not only as concerns the firewall. 

What is most valuable?

While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people. 

What needs improvement?

The solution has too many bugs and these slow down the implementation. The software should be updated to account for this. 

What do I think about the stability of the solution?

We have not received complaints from our customers about the solution's stability.

What do I think about the scalability of the solution?

We have not received complaints from our customers about the solution's scalability. 

How are customer service and technical support?

So far, we have not had occasion to contact tech support. 

What about the implementation team?

As we are a distributor, we have our own maintenance team. 

What's my experience with pricing, setup cost, and licensing?

When it comes to the price of firewall solutions, Sangfor NGAF takes the cake. It is cheaper than Fortinet, Sophos, Check Point and Palo Alto. 

What other advice do I have?

I would no longer offer Sangfor, as I have ceased to be its distributor. I am now a distributor for Check Point. 

I rate Sangfor NGAF as an eight out of ten, owing to its bugs. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
it_user1609455 - PeerSpot reviewer
Head Of Solutions at Mutex Systems
Real User
Jun 27, 2021
Great pricing, reliable stability, and easy to deploy
Pros and Cons
  • "We've found the technical support to be helpful."
  • "We are Sangfor Gold partners and I'd recommend this solution for the SMB market, as it is cost-effective and reliable."
  • "They need to increase the number of ports in the firewall."
  • "It would be ideal if the solution offered SD-WAN capabilities."

What is our primary use case?

We primarily provide this solution to our clients. We are providing services at financial institutions. We provide features based on customer requirements.

What is most valuable?

The solution offers some decent features. The assessment feature, for example, is a highly rated feature in Sangfor. It has options that aren't available on other products. 

It's a very reliable solution.

The deployment process is very straightforward. 

The stability is excellent.

We've found the technical support to be helpful.

The pricing is very good.

All the next-generation firewalls are providing the features Sangfor is already providing. It offers a good vulnerability assessment. This feature is not available on other devices. This feature allows for access to the endpoints and gives visibility to the vulnerabilities in Sangfor.

What needs improvement?

It would be ideal if the solution offered SD-WAN capabilities. It's not as good as what is offered by Fortinet, for example.

They need to increase the number of ports in the firewall. Both Fortinet and Sophos, for example, provide many more than what Sangfor provides. 

For how long have I used the solution?

I've been working with the solution since about 2018. It's been a few years at this point.

What do I think about the stability of the solution?

The solution is very stable. We haven't had any issues with any of our customers. There are no bugs or glitches. It doesn't crash or freeze. It's extremely reliable. 

What do I think about the scalability of the solution?

We have about 50 different customers who have used the solution.

How are customer service and technical support?

The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does, which gives them an advantage. Their technical experts are right here and not in some other time zone or speaking some other language. If any customer faces any issues, they can go directly to the customer site. If a partner cannot rectify the situation, the customer has the option of going right to Sangfor. I would say that our clients have been satisfied so far.

Which solution did I use previously and why did I switch?

I've previously worked with other solutions, such as Sophos and Fortinet. They are better for enterprise-sized organizations. Sangfor is better for smaller businesses. It's much more cost-effective.

How was the initial setup?

We did not have an issue with the initial setup. The solution has a Wizard that basically walks you through the process. It's easy. It's not overly complex or difficult to execute.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It's an affordable option for smaller companies. 

What other advice do I have?

We are Sangfor Gold partners.

I'd recommend this solution for the SMB market, as it is cost-effective and reliable. If a company is enterprise-sized, something like Sophos may be more suitable. 

I'd rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
M.IMRAN-1500894 - PeerSpot reviewer
Deputy Manager IT at a computer software company with 201-500 employees
Real User
Feb 12, 2021
Priced well with good end-user security features, but the web interface should be more user-friendly
Pros and Cons
  • "Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection."
  • "Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection."
  • "The web interface needs to be improved, making it more user-friendly."
  • "The web interface needs to be improved, making it more user-friendly."

What is our primary use case?

We primarily use this product as an intrusion prevention system.

How has it helped my organization?

Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection.

What is most valuable?

The most valuable part of this product is the set of end-user security features.

What needs improvement?

The web interface needs to be improved, making it more user-friendly.

For how long have I used the solution?

I have been working Sangfor for the last 20 years. I have only recently installed the NGAF, so I am still learning about it.

How was the initial setup?

The initial set was easy.

What about the implementation team?

I installed it myself.

What's my experience with pricing, setup cost, and licensing?

Sangfor is cheaper than competing vendors.

Which other solutions did I evaluate?

I evaluated several other options and found that Palo Alto and Sangfor were the best two. Ultimately, I chose Sangfor.

Price-wise, Sangfor was cheaper than the others and Palo Alto was more expensive than Fortinet.

What other advice do I have?

My advice is that if you have a large enough budget then implement Palo Alto. Alternatively, with a lesser budget, I recommend using Sangfor.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Buyer's Guide
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