Sangfor NGAF Reviews

Sangfor NGAF offers the same features as any other firewall product in the market. In terms of the valuable feature, I would say that the low cost the product offers was one of the major deciding factors when choosing the product in our company.

There are some difficulties with the deployment of the LDAP part in Sangfor NDAF, making it an area of concern where improvements are required.

The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement.

I have been using Sangfor NGAF for three months. I am the head of the IT team in my company. My team members use Sangfor NGAF.

Considering that my company has been using the product for only a few months, I rate the product's stability a five out of ten.

The scalability offered by the product is neither bad nor good.

Around 150 users of the product, and it is double in number if you consider the handheld devices in my company.

The services from the solution's technical support have not been as satisfying as my company expected. I rate the technical support a three out of ten.

Negative

I have experience with Fortinet. My company chose Sangfor NGAF after Fortinet ran out of its capability to offer support, considering how the tool has become too old.

I rate the product's deployment phase a five on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process. The deployment phase can be difficult to manage in certain places, while in some other areas, it can be easy.

The solution is deployed on an on-premises model.

I rate the product price as one on a scale of one to ten, where one is low price and ten is high price.

As there are some problems with the product partner, my company has not been able to fit in the web-filtering functionality of the product to meet our needs.

So far, the performance and reliability of the product have supported our company's critical network traffic.

I don't recommend the product to others who plan to use it, considering that the tool has problems in areas like support and deployment.

I rate the product a four out of ten.

Our company uses the solution for perimeter security. We are distributors in the Middle East and Africa. We look for competitive analysis against Fortinet and Sophos. 

The price versus value is good because the solution is less expensive than Sophos, Fortinet, or SonicWall. 

The interface and user experience are horrible. To perform simple things, you need to jump between many screens. There is no simplicity, everything is complex. 

The available information is lacking. I'm struggling to give my coworker information about how to configure. The public information available is too old and hasn't been updated. 

The solution is not out-of-the-box because it requires a mandatory license. 

Outside of China, the solution does not offer active-active, virtual domains, or concurrent sessions. The CCB or UTB sessions and BPM channels are very low. The solution is a Chinese product and that side is different from the rest of the world. China has version 8.0.59 but the rest of the world has 8.0.47 only. 

The solution has very, very slow hardware performance. 

I have been using the solution for one year. 

The solution is stable so I rate stability an nine out of ten. 

The solution is not really scalable because it is limited by the capability of the box. You cannot scale out or up because there are hardware limitations. 

Scalability is rated a zero out of ten. 

In Asia, technical support is good but it is very weak in our region. When you are looking for information from technical support, it will take ages for them to respond but chances are good that they won't respond at all. 

Even presale support is not good. 

I rate support a two out of ten. 

Negative

The setup is complex because the interface is not good. 

For someone who is already a professional with another product, the setup is rated a five out of ten. For someone with security experience only, the setup is rated a one out of ten. 

We implemented the solution in-house. One experienced person can deploy. 

Setup for someone who is experienced with other products will take a day for configuration.

Someone who knows security but doesn't know other products like Fortinet, Sophos, or SonicWall will struggle. It takes days to fetch out between sequences and you have to jump between screens for things like ABI, email security, and DLP. It takes time to figure out the proper sequence. 

The solution has a total cost of ownership that is 32% to 50% less than Sophos, Fortinet, and SonicWall. Licenses are also less expensive than Sophos. 

The solution is not out-of-the box because a license is mandatory. You cannot operate the device by itself. This makes no sense because you should be able to use the default features or operate it without a license. Even if the device is capable, you still need a license. 

The four categories of licenses are features, hardware, software updates or technical support, and advanced features. The vendor insists it is mandatory to buy the minimum features license. This license mandate is very strange. 

The solution might raise its prices because Fortinet is increasing between 5% to 20% depending on the product and the solution competes with Fortinet. If the leader in the industry increases prices, other vendors will likely follow. 

The pricing right now is an eight out of ten because it is good.

Fortinet is one of the best products so I recommend its use instead. There is continuous development and good R&D for the product.

I would not recommend use of the solution at all. There has not been one single improvement or feature update in the last year. The solution is very bad at R&D. 

The solution also keeps changing names and product positioning. It used to be called Butler, then Cloud Platforms. 

There is not a single Sangfor employee right now outside of China who can give an explanation of their products. They don't know how the products even work. For example, they can't explain who can book the NGAF with Neural-X, with Engine Zero, or with a Platform-X or Butler cyber command. 

I rate the solution a four out of ten. 

We use the solution to connect and protect all the internal servers. All publicly accessible websites and servers are connected to the solution.

The product is very fast and reliable. It has a quick response.

The solution should be able to work in a hybrid setup.

I have been using the solution for one and a half years.

Around 150 users are using the solution in my organization. Both internal and external traffic goes through the firewall because the firewall is placed on the main data center.

If we have any issues, we read the documentation. If the issue cannot be fixed, we can contact the support team. I have not contacted the support team yet. I configure things by myself.

We were using Cisco’s firewall before. It ended support. We cannot use the products that have ended support. Cisco and Sangfor work similarly, but their GUIs are different.

The initial setup is very easy.

It is one of the cheapest tools in the market. The choice depends on the customer’s budget.

Overall, I rate the product a nine out of ten.

My company's customers use the solution as a firewall. Some prefer Sangfor NGAF as a replacement for their current existing firewall. The reason why I am proposing Sangfor NGAF is mainly because of its price point. The tool is very cost-effective compared to other brands.

The tool's most effective part stems from the product's ease of use, which is very important because the client has to manage it at the end of the day.

I think the tool has the feature to detect and kill ransomware in three seconds. The tool claims that it can kill the ransomware on the spot in three seconds and restore all the encrypted files.

The tool's support is an area of concern where improvements are required. The support should be available locally, I would say. As of now, I think the tool is moving towards offering local support. I have heard from my previous customer that the support is actually from another region, making it quite hard for them to get in touch with the technical team.

I have been using Sangfor NGAF for a year. My company is a reseller of the product. I don't remember the version of the solution.

It is a stable solution because of the ease of use and inside the firewall itself, the tool offers WAF. Customers who hear that WAF is integrated into the firewall get interested in the solution. WAF is actually another solution. Instead of purchasing a WAF product, you get it inside Sangfor NGAF. Stability-wise, I rate the solution a nine out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

In our company, we deal with a wide range of things. The scalability depends on what range the customer chooses. I can't pinpoint or explain the tool's scalability aspect in detail. Different types of firewall models are available.

Under five customers of my company use the tool, and they are all enterprise businesses.

I rate the technical support a seven out of ten.

Neutral

If one is difficult and ten is easy to set up, I rate the product's initial setup phase an eight out of ten. I never deployed the tool. I am sharing my engineering experience.

I am not quite sure about the deployment situation.

The solution is deployed on the cloud.

If one is very cheap and ten is very expensive, I rate the tool's price as three out of ten. I am not quite sure about the tool's pricing point.

Sangfor NGAF has not shared how it has impacted our customer security operations with my company's sales team. If they do share such information, it is usually with the sales team while I am on the presales team. I am only a consultant, so the product doesn't share such details directly with me.

The tool helped our customers with threat mitigation strategies because it has AI functionalities that are helpful.

Suppose an enterprise customer wants a firewall as the first thing inside the company because of its cost-effectiveness. In that case, I think Sangfor NGAF can be a good option as it comes with the features and abilities of the firewall. I think it is quite a great option for enterprise users.

I rate the tool an eight out of ten.

Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications. The system's adept intrusion detection further fortifies our network, preventing potential threats.

Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications.

I have been using Sangfor NGAF for ten months.

So far, we have not had any issues with the stability of the solution.

We have approximately 250 users of Sangfor NGAF at our company, but around 400 users all around.

The support team is excellent. Very helpful and competent.

My company opted for Sangfor NGAF over other products because of its affordability, compact size, and easy management features. I like Sangfor more than Fortinet because it is cheaper, has a friendlier interface, and comes with great support. It just feels like a better fit for me.

The initial setup is very easy.

Sangfor NGAF is quite affordable.

Although Sangfor NGAF is a great product, I would rate it as a six out of ten just because I'm new in this field and still exploring other options and solutions.

We use SSL VPN and other networking features. Our organization is not very big.

SSL VPN is the best feature.

The product must provide more IPS features. It should also provide more VPN and security features.

I have been using the solution for almost four years.

The tool is very stable. We have not faced any issues in the past four years. We never had to reboot or restart it. It never got stuck. We did not see a single fault in four years. I rate the stability a ten out of ten.

The tool is very scalable and customizable. It fulfills all our requirements. I rate the scalability a ten out of ten. More than 200 people in our organization use the solution. We plan to increase the usage as our company and its requirements grow.

The technical support is very good. Sangfor’s local partners are very friendly.

Positive

Previously, we used software-based firewalls.

We faced some problems initially due to some technical issues and configurations. The product has been working fine for four years. We’re happy with it. The initial setup is moderately difficult. I rate the ease of setup a five out of ten. 

The configuration and customization took seven to ten days. We have a Sangfor engineer working remotely and a Sangfor partner on-premise who coordinates with the engineer for configuration and testing purposes.

The product is very cost-effective compared to other brands or vendors. I rate the pricing a five out of ten.

I recommend the solution to friends. We are very happy with it. Overall, I rate the tool a nine out of ten.

We are using Sangfor NGAF for the prevention of attacks in our network through the use of IPS, IDS, and web filtering features.

There are currently over 1000 active nodes of the solution in use, and we do not have any plans to increase usage at this time.

Our primary need is to prevent our users from misusing the Internet, which we achieve through implementing traffic shifting and bandwidth restrictions, among other features offered by Sangfor NGAF

An area of improvement for Sangfor NGAF could be in the field of reporting and logging.

I have been using the Sangfor NGAF solution for three years now.

The stability of Sangfor NGAF is good, and I would rate it a seven out of ten. In fact, compared to its competitors, Sangfor is much better so far.

We get good support from customer service.

The initial setup is easy and it is user-friendly.

We have an annual subscription, which is not expensive. In fact, compared to Fortinet, Sangfor is much more cost-effective.

Although we have used different solutions such as Proofpoint, Gadget Control, and FortiNet, we find Sangfor NGAF to be much better due to its security inclusion prevention feature, which is why we introduced this product.

Overall, I would rate the solution a seven out of ten.

The system comprises three primary functionalities: defense solutions, detection solutions, and the ability to identify, block, and analyze network traffic. It enables us to not only detect but also prevent various types of incoming threats, allowing us to take appropriate corrective actions and exercise control over the network.

We have observed numerous threats targeting our network from both internal and external sources. While we have reports detailing these incidents, we currently lack a clear method for prioritizing internal threats.

The information provided alerts us to the presence of threats from specific sources, which is highly beneficial.

It does not offer any recommendations on how to mitigate or control attacks.

I have been using it for three years.

We face occasional stability issues. I would rate it seven out of ten.

It doesn't offer significant scalability features.

In the event of a performance issue, such as users reporting slow access to specific websites, we conduct an internal investigation to identify the root cause. If it's determined to be a problem with the equipment, we escalate the issue to the vendor for resolution.

Neutral

When we installed the equipment, we depended on an external consulting party to guide us through the setup and functionality for approximately two weeks. The project team, consisting of both project members and experts in the field, were actively engaged during this period.

The pricing is reasonable. At the time of our decision to acquire the equipment, we were working with a constrained budget and it turned out to be the most suitable choice to meet our specific requirements

We considered FortiGate as an option but ultimately decided on Sangfor NGAF due to its more favorable pricing.

I hope that its distributor possesses a high level of product knowledge, and the same applies to Sangfor itself as the principal company. This would enable customers to have a more seamless and enriching experience with the product, eliminating any barriers or disconnect between our team, the customers, and the software. Overall, I would rate it seven out of ten.