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Juliano Raymundo Dos Santos - PeerSpot reviewer
Senior Infrastructure Engineer at Ilha Service
Real User
Top 5
Aug 8, 2024
Instrumental in achieving certifications for security standards
Pros and Cons
  • "Release updates are the most valued feature because Red Hat's rigorously tested release update pipeline sets it apart from other distributions."
  • "Red Hat, known for its secure distribution, sometimes delays critical security patches for certain packages compared to other Linux communities like AlmaLinux or Rocky Linux."

What is our primary use case?

I use Red Hat in data routines for web, database, and container servers. Right now, I'm using three primary use cases.

How has it helped my organization?

Red Hat offers compliance consulting services. If we purchase hardware from companies like HP, Dell, or IBM, which also partner with Red Hat, they often guarantee compliance for their hardware. This compliance can extend to security regulations imposed by certain countries or governments, such as those based on NIST or CSSP standards. Red Hat's focus on compliance seems to center primarily around these hardware-related aspects and associated security requirements.

Red Hat's knowledge base requires an active subscription for full access, but developers can utilize a free, annually renewable option. With an activated developer subscription, users gain access to forums, documentation, the latest news, vulnerability reports, and other resources related to Red Hat Enterprise Linux and its associated packages. The knowledge base is now well-documented, and the active community quickly responds to forum inquiries, often within a few hours.

Leap is a feature designed by Red Hat to migrate its operating systems between versions. Introduced to address the end-of-life issue for distributions like CentOS seven, eight, and RHEL seven, eight, Leap allows users to upgrade from RHEL seven to eight, RHEL eight to nine, CentOS seven to eight, and CentOS eight to nine. However, Leap is specifically designed for Red Hat and works optimally only on Red Hat seven, eight, and nine. It does not function as intended on CentOS, Fedora, Oracle Linux, or other community distributions. Red Hat Insights is a complementary tool that provides valuable information to subscription holders about their licensed servers, including package installations, subscription validation, detected bugs, and vulnerabilities. It also offers alerts about new vulnerabilities and patches and facilitates license management and environment oversight.

I've used Convert2RHEL, a tool that simplifies transitioning from CentOS-based distributions like Leap to Red Hat Enterprise Linux. It supports converting only CentOS to RHEL by replacing binaries and installing Red Hat logos. Underlying Ansible scripts entirely handle this process. While I've had success with it, occasional minor issues arise but are easily resolved.

I have experienced minimal downtime while using RHEL. Some of our RHEL systems have operated uninterrupted for over 600 days. The only necessary reboots occur when applying kernel updates. Overall, RHEL has demonstrated reliable and resilient uptime and security.

Due to its built-in compliance features, RHEL is instrumental in achieving certifications for security standards. The system incorporates policies that align with regulations for governance and public institutions. When installing Red Hat Enterprise Linux in the cloud or on-premises, users must implement security policies that activate specific plugins and APIs to maintain compliance. Given its comprehensive coverage of contemporary compliance standards, Red Hat is the most valuable distribution.

What is most valuable?

Release updates are the most valued feature because Red Hat's rigorously tested release update pipeline sets it apart from other distributions. While many options are available, none match Red Hat's commitment to thorough package testing. Packages are initially delivered to Fedora, Red Hat's community distribution, for testing and validation. Proven packages then transition to CentOS, and after six months, the most stable and reliable packages are incorporated into the new Red Hat release. This well-defined pipeline ensures that Red Hat packages are stable and long-lasting. However, not all packages released in Fedora make it to Red Hat; some experimental or community-driven packages may not meet enterprise standards. Fedora serves as a testing ground, while Red Hat focuses on delivering a stable operational system.

What needs improvement?

Red Hat, known for its secure distribution, sometimes delays critical security patches for certain packages compared to other Linux communities like AlmaLinux or Rocky Linux. For instance, AlmaLinux addressed recent vulnerabilities in the SSH package within days, while Red Hat took over a week to release a patch. While Red Hat's rigorous testing ensures high-quality patches, the delay in releasing them can pose security risks.

Red Hat Enterprise Linux is a highly regarded but expensive distribution known for its top-notch software. This high cost often precludes smaller companies from adopting it. There is potential to make Red Hat Enterprise Linux more accessible to a wider range of businesses by lowering the price.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

I previously encountered instability with an assistant. While using a non-Red Hat graphical interface, KDE, I experienced a system crash following a kernel update. This desktop environment proved incompatible with the new kernel. Conversely, servers utilizing only the command line never suffered crashes or downtime. I've observed the opposite trend in my Red Hat infrastructure, demonstrating exceptional resilience. For instance, during a complete data center outage two or three years ago, Red Hat systems recovered within minutes, while Ubuntu servers required significant maintenance. This suggests that Red Hat offers greater stability and reliability in our environment.

What do I think about the scalability of the solution?

Specific features such as path movement and load balancing must be enabled when running routes within a cluster. Pre-installed software simplifies the process for system administrators to implement smart clusters and scale servers. Among various distributions, Red Hat is considered the most proficient in these areas, excelling in scalability and cluster server management.

How was the initial setup?

The deployment was challenging, not because of Red Enterprise Linux itself but because the application runs within this distribution. Certain legacy software required manual installation on this new system, which complicated the migration process. However, the operating system itself is straightforward and plug-and-play. The difficulties arose from configuring the necessary applications within the distribution. I've had no issues working with or migrating to this distribution.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is only affordable for large organizations.

Which other solutions did I evaluate?

If I had to choose alternatives to RHEL, I would consider Oracle Linux and AlmaLinux. Oracle Linux is an enterprise distribution based on Red Hat, offering binary compatibility, meaning applications built for Red Hat Linux will run identically on Oracle Linux. It is an enterprise-grade product without the associated costs, as the distribution itself is free, with charges only for optional support. While I believe AlmaLinux is more resilient and reliable than RockyLinux, my preferred alternatives would be Oracle Linux first, followed by AlmaLinux.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

Cockpit is a technology offering a web-based console for server management. This web console can also perform any action achievable through the command line interface. However, I do not recommend it due to the inherent security risks of running a web server, especially when managing another web server. This introduces additional vulnerabilities and necessitates increased patching efforts. My preference is to maintain a minimalist system that runs only essential services. While Cockpit might be suitable for junior system administrators in the RHEL environment, as a senior administrator, I exclusively utilize the CLI, both on-premises via SSH and in cloud environments. I would only consider implementing Cockpit if we have junior staff and are willing to implement robust security measures such as firewalls, access control lists, and other protective strategies.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

Great interview!

Carson Mills - PeerSpot reviewer
Linux Platform Engineer at a university with 5,001-10,000 employees
Real User
Top 20
May 14, 2026
Years of reliable server hosting have supported secure proxies and critical database operations
Pros and Cons
  • "I advise others looking into using Red Hat Enterprise Linux (RHEL) to ensure you utilize the learning and training provided by Red Hat to get the most use out of it."

    What is our primary use case?

    Red Hat Enterprise Linux (RHEL) is used to provide servers to our users. A specific example of a service provided using Red Hat Enterprise Linux (RHEL) is Apache reverse proxy servers.

    In addition to providing Apache reverse proxy servers, we also manage a database server on Red Hat Enterprise Linux (RHEL).

    What is most valuable?

    I have been using Red Hat Enterprise Linux (RHEL) for 10 years. Red Hat Enterprise Linux (RHEL) is used to provide servers to our users. A specific example of a service provided using Red Hat Enterprise Linux (RHEL) is Apache reverse proxy servers.

    In addition to providing Apache reverse proxy servers, we also manage a database server on Red Hat Enterprise Linux (RHEL).

    For how long have I used the solution?

    I have been working in my current field for 10 years.

    What other advice do I have?

    I advise others looking into using Red Hat Enterprise Linux (RHEL) to ensure you utilize the learning and training provided by Red Hat to get the most use out of it. I found that going through some of the certification process helped me familiarize myself with the features of the product.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 14, 2026
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    PeerSpot user
    Buyer's Guide
    Red Hat Enterprise Linux (RHEL)
    June 2026
    Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
    904,836 professionals have used our research since 2012.
    Petr Bunka - PeerSpot reviewer
    System Architect at CGI
    Real User
    Top 20
    Aug 9, 2025
    User appreciates dependable functionality and extensive knowledge base offered
    Pros and Cons
    • "I find the most valuable feature to be stability, as it is important for me, and we have all the functionality that we need because we are using mainly the KVM for running the virtual machines, along with other packages that are part of the operating system, such as HAProxy, Nginx, or other modules."
    • "The technical support could be improved to be quicker and of higher quality."

    What is our primary use case?

    I am still working with Red Hat. I work with other Red Hat products as well, mainly with Red Hat Enterprise Linux (RHEL) and OpenShift, and I also use Red Hat JBoss, but JBoss is now deprecated. We are moving our applications to OpenShift. I would not improve anything because we are using RHEL mainly for system functions, virtualization of system virtual machines, some system parts of OpenShift for control plane and infrastructure nodes, and some technical virtual machines such as HAProxy, and we are satisfied with it.

    What is most valuable?

    I find the most valuable feature to be stability, as it is important for me, and we have all the functionality that we need because we are using mainly the KVM for running the virtual machines, along with other packages that are part of the operating system, such as HAProxy, Nginx, or other modules.

    The knowledge base offered by Red Hat Enterprise Linux (RHEL) is very good; not only is the knowledge base excellent, but also the documents and the reported issues along with solutions on their website are very helpful.

    What needs improvement?

    The technical support could be improved to be quicker and of higher quality. For me, it is better when I can speak in my language, in Czech, and sometimes I need to discuss it with someone who does not speak Czech. However, I understand this is difficult; to have the support only in Czech for such a company as Red Hat is challenging.

    For how long have I used the solution?

    I have been working with Red Hat Enterprise Linux (RHEL) for several years, maybe longer than 15 years.

    What do I think about the scalability of the solution?

    We are using mainly the command line interface, and we do not see any issues regarding the interface or scalability.

    How are customer service and support?

    I am satisfied with the technical support provided by Red Hat. I would rate their technical support as nine out of ten.

    How would you rate customer service and support?

    How was the initial setup?

    I think it is easy to deploy it in our system; however, it might be difficult for me to answer all of the questions because I am not the only one who works with it. We are a team of several technical people, and I am the team leader, so maybe they would have more information.

    What was our ROI?

    I have not seen any return on investment.

    What's my experience with pricing, setup cost, and licensing?

    I find the pricing reasonable.

    What other advice do I have?


    I would rate Red Hat Enterprise Linux (RHEL) as a product a 10 because I do not know about any issues or problems.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    IBM
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Felipe Giffu - PeerSpot reviewer
    Red Hat Solution Architect at Seprol Computadores e Sistemas
    Real User
    Top 20
    Jun 14, 2025
    Insights are helpful to proactively manage incidents and identify vulnerabilities
    Pros and Cons
    • "SELinux is valuable for security purposes. SELinux is very good because we can give the correct permissions to the employees."
    • "Red Hat Insights helps in monitoring Linux servers, providing CVEs that need updating in the operating system, and giving information about server security."
    • "Red Hat Enterprise Linux (RHEL) is already good and perfect. They can continue to improve the AI features."

    What is our primary use case?

    I use Red Hat Enterprise Linux (RHEL) to manage applications and for system administration. The latest version is Red Hat Enterprise Linux (RHEL) 10, which has AI with Red Hat Lightspeed inside the operating system, where you can write natural language in the terminal. I am using artificial intelligence inside Red Hat Enterprise Linux (RHEL). I am working with Ansible, which is an automation tool from Red Hat. I install Ansible inside Red Hat Enterprise Linux (RHEL) and make many automations.

    How has it helped my organization?

    Red Hat Insights helps in monitoring Linux servers, providing CVEs that need updating in the operating system, and giving information about server security.

    In the latest release, there are three important new features: Red Hat Lightspeed with AI integration, image mode capability allowing Red Hat Enterprise Linux to be imaged and transferred to another VM, and Quench-key cryptography for enhanced security. The AI integration through Red Hat Lightspeed is particularly significant as it differentiates it from other operating systems.

    What is most valuable?

    SELinux is valuable for security purposes. SELinux is very good because we can give the correct permissions to the employees. 

    Red Hat Lightspeed, added in the latest version, and image mode features are also significant features.

    What needs improvement?

    Red Hat Enterprise Linux (RHEL) is already good and perfect. They can continue to improve the AI features.

    For how long have I used the solution?

    I have 10 years of experience working with Red Hat Enterprise Linux (RHEL). I worked as an operating system specialist for five years, performing administration tasks such as managing LVMs, users, groups, disks, and performing troubleshooting inside the operating system.

    How are customer service and support?

    Their support is very good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I worked with SUSE and changed to Red Hat Enterprise Linux (RHEL) because I worked at IBM for five years, and IBM bought Red Hat. All systems were integrated into Red Hat solutions. 

    SUSE is very similar to Red Hat Enterprise Linux (RHEL), but I prefer Red Hat solutions because their support is much better. I believe that the support and updates from Red Hat are superior. For example, Red Hat has a feature called Red Hat Insights, which allows me to proactively manage incidents and identify vulnerabilities. SUSE does not offer these features.

    How was the initial setup?

    The deployment is easy.

    What was our ROI?

    Red Hat saves time with integration with tools such as Ansible for automation. 

    What's my experience with pricing, setup cost, and licensing?

    I am not involved in the pricing, but it is not very expensive.

    What other advice do I have?

    I would rate Red Hat Enterprise Linux a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Muzi Maphophe - PeerSpot reviewer
    Head of IT Operations at NWAXITLHUMANI PROJECTS (PTY) LTD
    Real User
    Top 5
    Sep 16, 2024
    Good automation capabilities, excellent performance, and helpful support
    Pros and Cons
    • "The automation is great."
    • "It would be nice if they improved vulnerability management."

    What is our primary use case?

    We are using the solution for automation. Mainly, we're doing a lot of automation with it. One of the projects, for example, is for ensuring payments processes on forms. We streamline and optimize the insurance claims process using OpenShift. This has enabled us to do faster claims processes and make resource utilization more efficient than it was. Everything can be done online. There are no papers involved. 

    How has it helped my organization?

    It is mainly just cutting out redundant tasks. The focus was mainly driven by driving costs down and efficient resource utilization. We wanted a solution that could make deployment easy and ensure scalability.

    The biggest benefit has been the automation. It affected our delivery schedule. Instead of doing something in two weeks, we do it faster. We've cut down our production time. And people are able to focus on other tasks since they're automating a lot of things. Even with our clients, when they have issues, we have created a system where they can send out a ticket. And from that ticket, we can diagnose, and it's easier to solve the issue at hand. 

    In terms of cost per head, we've seen a drastic drawdown from that. It is mainly optimizing a lot of our systems and resources.

    What is most valuable?

    The high availability is great. It's available most of the time - even when we're doing upgrades, provisioning, configuration, and patching. It made things easier for us. 

    The automation is great. I'm a big fan of offering convenience to people and making systems easier for people to understand and use. 

    There are good features, such as proactive monitoring as well. It offers predictive analytics, which helps you identify issues before they impact operations. We can foresee several problems. On top of that, this is how we can combat those problems. These types of features are really valuable when considering a company's strategy and when it comes to the impact of operations. 

    We are able to move workloads between different clouds or our data center using Red Hat Enterprise Linux.

    The knowledge base on offer is quite extensive. We started learning from a third-party provider since we've had a lot of use cases. Maybe you are installing something, or maybe during virtualization, you have to do something, and you need more information. The Red Hat OpenShift community is quite huge. Even a resource such as YouTube has people releasing videos on common problems. Even outside of Red Hat itself, the Red Hat community is very good. The information is extensive. The knowledge base is there. There's a lot of information sharing. People do not try to gatekeep information. 

    When it comes to provisioning and patching, so far, we have not had a lot of issues. We currently are using a subscription model. In terms of getting security patches and updates, they support us quite well. There's a 24-hour support base and they're quite good. 

    I've tried the Leapp and Red Hat Insights features. It helps with proactive monitoring. It did analyze the system configurations and compares those against databases of known problems and fixes. Basically, there's a pool of data that has common issues and it analyzes how you've configured your system and then compares them. It can come back to you and say, "Hey, this is your problem. Why don't you try the solution?" It's like a good AI tool. It gives us a lot of help. It's quick. Thanks to this feature, we sometimes find that we don't really need to open a ticket for support.

    We realized the benefits of using RHEL in months. We were told when we were doing the onboarding, we'd see benefits in six months. For us, it took a little over eight months. That was due to some of our internal processes that we had to do, some sign-offs, et cetera. Still, it took us less than a year. Over time, we are down 20% to 30%.

    In the beginning, we didn't start on the cloud. Only now are we fully transitioning to going off-site. There are still some clients who are a little resistant to going to the cloud. It's nice to be hybrid, to accommodate both. We've done a lot of virtualization and server consolidation. So far, everything is running smoothly. 

    What needs improvement?

    When moving workloads between different clouds or data centers, it's not that simple. There are a lot of things that you need to consider, including prerequisites and things like hardware, network, operating systems, et cetera. Once you get the hang of it, it becomes easier. However, in the beginning, it was very, very challenging. Coming from a development background, I found it easier to use command lines.

    I've hit some snags doing updates or changing things for clients. 

    It would be nice if they improved vulnerability management. They could add more security tools and tools for provisioning. 

    For how long have I used the solution?

    I've used the solution for two years. 

    What do I think about the stability of the solution?

    The stability is good. We don't really have any downtime. I'd rate stability nine out of ten. 

    What do I think about the scalability of the solution?

    We've had no issues with scalability. It's quite user-friendly. 

    How are customer service and support?

    During the implementation, we did have to open a support ticket. They assisted us effectively.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I've never tried other solutions. I know of other solutions, such as Ubuntu. However, my interactions with that solution have been minimal. 

    How was the initial setup?

    The initial setup was a little bit complex. The instructions, however, were very clear, and our deployment strategy was clear. Still, for the technicians doing it, it was complex.

    The setup took about a week and a half.  

    I've been involved with two upgrades so far. They were challenging. There were a lot of teams involved. There needed to be a lot of migration planning. We had to use the Link Utility and we did a lot of testing first. We spent a long time verifying the applications and checking dependencies. It was quite a learning curve.

    There is some maintenance needed in the form of system updates. 

    What about the implementation team?

    We did get a lot of help from RHEL. We had senior engineers guide us through the setup.

    What was our ROI?

    We've seen an ROI of around 30%.

    What's my experience with pricing, setup cost, and licensing?

    When we went through IBM, it was quite expensive. Now, we are going through AWS, which is less pricey. 

    What other advice do I have?

    We started off as a partner to IBM, and IBM opened up the opportunity for us to build certifications for Red Hat through the certification program. Then we became support specialists, taking on RHEL projects. We are in the process of becoming a reseller. 

    I'd rate the solution eight out of ten. We're doing a lot of big data infrastructure and they are giving us good stability and performance.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    DevOps Engineer at CipherTV Corp.
    Real User
    Top 5
    Apr 15, 2025
    Offers great support and many features for efficient management
    Pros and Cons
    • "Red Hat Enterprise Linux has a vast set of features."
    • "Overall, I would rate Red Hat Enterprise Linux a ten out of ten."
    • "To become more competitive, they might consider changing their licensing model, for instance, by offering an instance-based payment for cloud computing services."

    How has it helped my organization?

    Red Hat Enterprise Linux positively impacts my organization with its various capabilities. We use the orchestration processes with cloud services using Ansible.

    What is most valuable?

    Red Hat Enterprise Linux has a vast set of features. I can use the setup features and many other features. Red Hat Enterprise Linux is a whole world.

    What needs improvement?

    To become more competitive, they might consider changing their licensing model, for instance, by offering an instance-based payment for cloud computing services. In the future, I expect features regarding changes to the subscription model.

    I would prefer Red Hat Enterprise Linux to allow easier cancellation of instances unless they are needed.

    For how long have I used the solution?

    I started with Red Hat Enterprise Linux 7.5 and 7.6, and now, I have Red Hat Enterprise Linux 9.0.

    What do I think about the stability of the solution?

    The product has been stable since installation.

    What do I think about the scalability of the solution?

    It is scalable. I have not experienced significant issues with scaling it.

    How are customer service and support?

    The technical support by Red Hat is great. I would rate them a 10 out of 10.

    The knowledge base offered by Red Hat is accessible. As you log in with your Red Hat account credentials, you can find the knowledge platform on your dashboard.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of Red Hat Enterprise Linux is not complex. We just need a Red Hat Enterprise Linux image to install on any operating system and use the console. Since I have worked with Linux for around 10 years, installing it is straightforward for me.

    I just need to upgrade the operating system with the latest update, and after that, I log in to my Red Hat account from the CLI to connect to the Red Hat Enterprise Linux service.

    What was our ROI?

    We have seen a return on investment with Red Hat Enterprise Linux. If you are using the service properly, especially in cloud computing, understanding the services you are using and what technology and applications are required can help manage your ROI very efficiently. Excessive services that are not compatible with your applications can impact your ROI negatively.

    What's my experience with pricing, setup cost, and licensing?

    When I started using it, Red Hat Enterprise Linux was free for all and open-source. It is now paid with access to many features to upgrade and use their services.

    Due to multiple organizations and corporate systems in Pakistan relying on it, it continued to be used, especially in corporate and banking systems even after becoming a paid service.

    The pricing is not always reasonable, but it also depends on your requirements.

    What other advice do I have?

    Overall, I would rate Red Hat Enterprise Linux a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2591346 - PeerSpot reviewer
    IT Infrastructure Engineer at a manufacturing company with 11-50 employees
    Real User
    Top 20
    Nov 30, 2024
    Enables compliance with regulatory requirements by providing customized images that meet various security standards
    Pros and Cons
    • "The Red Hat Enterprise Linux knowledge base is a valuable resource."
    • "Customer service by Red Hat is very good."
    • "In terms of improvement, Red Hat could consider offering cheaper licensing."
    • "The built-in security features of Red Hat Enterprise Linux were insufficient for our needs, necessitating the implementation of supplementary security measures."

    What is our primary use case?

    We primarily use Red Hat Enterprise Linux to host applications with our virtual machines.

    How has it helped my organization?

    Red Hat Enterprise Linux offers an excellent and comprehensive knowledge base for Linux. It is among the most thorough available.

    Our Red Hat Enterprise Linux environment utilizes a patch management system for updates. However, provisioning remains a manual process, with virtual machines being installed individually. We currently don't use automated provisioning solutions like Ansible, Vagrant, or Terraform.

    Red Hat Insights is helpful for deep dives into OS-level issues and remediation, as it links directly to the Red Hat knowledge base.

    Red Hat Enterprise Linux enables compliance with regulatory requirements by providing customized images that meet various security standards. This streamlines our process as every virtual machine image is deployed with hardening by default, reducing the need for manual application per virtual machine.

    What is most valuable?

    The Red Hat Enterprise Linux knowledge base is a valuable resource.

    What needs improvement?

    In terms of improvement, Red Hat could consider offering cheaper licensing. The licensing model is good, but we would all appreciate a lower price.

    To ensure compliance and security on our Red Hat Enterprise Linux systems, we had to install additional software, such as endpoint detection and response or antivirus solutions. The built-in security features of Red Hat Enterprise Linux were insufficient for our needs, necessitating the implementation of supplementary security measures.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for about three years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux has not affected our systems negatively regarding stability, experiencing no issues so far.

    How are customer service and support?

    Customer service by Red Hat is very good. I haven't noticed any shortcomings in response time or overall competence.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?


    What about the implementation team?

    The upgrade from version seven to eight was done with Red Hat's assistance, as we manage hundreds of virtual machines.

    What's my experience with pricing, setup cost, and licensing?

    The licensing model of Red Hat Enterprise Linux is good, but lower prices are always preferable.

    Which other solutions did I evaluate?

    We evaluated several alternatives, including CentOS and Rocky Linux, but the support question kept coming up with community distributions. We chose Red Hat Enterprise Linux for its enterprise support, which is crucial for maintaining production systems.

    What other advice do I have?

    I rate Red Hat Enterprise Linux a nine out of ten. 

    I would recommend Red Hat Enterprise Linux to others, especially in the enterprise space. However, for startups or companies that do things themselves, alternatives like Ubuntu or CentOS Stream might be more suitable.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Mousa Kamara - PeerSpot reviewer
    Linux Administrator at a consultancy with 10,001+ employees
    Real User
    Top 20
    Oct 30, 2024
    Daily use enables in-depth system troubleshooting with helpful customer support
    Pros and Cons
    • "Red Hat Enterprise Linux is most valued for its reliability, as evidenced by my daily use."
    • "Providing more detailed explanations would make it easier to work on projects."

    What is our primary use case?

    We use Red Hat Enterprise Linux as our server operating system to install and configure various applications. Its uses include system troubleshooting, DNS configuration, and many other tasks, especially in a mixed environment with Ubuntu.

    How has it helped my organization?

    Patching Red Hat Enterprise Linux in our environment is a straightforward process that utilizes Red Hat Satellite. We identify necessary patches for production servers in the content view and notify customers two days in advance via email. Before patching, we verify the Nagios servers for identification purposes. We then execute a pre-configured Ansible playbook to efficiently patch our 300 servers. This playbook was already established, and our only interaction with it is to run it.

    The web console is handy, especially for tasks like command line operations. Its secure environment allows for the safe execution of queries.

    What is most valuable?

    Red Hat Enterprise Linux is most valued for its reliability, as evidenced by my daily use.

    What needs improvement?

    The documentation needs improvement. Providing more detailed explanations would make it easier to work on projects.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for my entire career, which spans over eight years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux is stable. There has been no significant issue regarding lagging or downtime.

    What do I think about the scalability of the solution?

    Red Hat is highly scalable and essential in the industry. I would rate scalability nine out of ten.

    How are customer service and support?

    The customer support from Red Hat is good. They are always there to help when needed.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used Ubuntu, and Kali Linux alongside Red Hat.

    How was the initial setup?

    I have been involved with migrations to Red Hat Enterprise Linux, which are not complex. For example, migrating to Red Hat Enterprise Linux 7 or 8 is easy, requiring only the installation of necessary dependencies and the creation of a file to sync files to the new system.

    What about the implementation team?

    I typically work as part of a team rather than implementing integrations on my own.

    What's my experience with pricing, setup cost, and licensing?

    Red Hat Enterprise Linux is quite expensive, particularly its technical support, which can cost $500 per hour.

    What other advice do I have?

    I would rate Red Hat Enterprise Linux nine out of ten.

    Realizing the benefits of Red Hat Enterprise Linux took time, as post-deployment troubleshooting was often necessary. This included tasks like opening ports and verifying functionality, which were sometimes prerequisites for the system to operate. These requirements varied depending on the specific application used and its security needs.

    We perform maintenance on Red Hat Enterprise Linux every weekend, including backups. Incremental backups are done daily, while full backups are completed every weekend.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2399220 - PeerSpot reviewer
    Manager Infrastructure Engineer at Cox Automotive Inc.
    Real User
    Jun 26, 2024
    A reliable and well-supported OS that saves a lot of cost for our company
    Pros and Cons
    • "It integrates with our automation base. We have Red Hat Satellite and Red Hat Ansible. All the engineers who are a part of our infrastructure or operation on the Unix side are Red Hat Enterprise Linux certified, so it is a lot easier for us to manage and integrate with the tools that we have. It makes much more sense from the middleware perspective and management too."
    • "The bootup time for Red Hat Enterprise Linux running on physical hardware in the data center can be improved. We have seen cloud-based Red Hat Enterprise Linux, and it is instantaneous. You wait for a few seconds, and the operating system is up and running. It is a lot faster, whereas it takes a very long time when running Red Hat Enterprise Linux on physical hardware."

    What is our primary use case?

    A lot of our Red Hat operating systems run middle-tier applications. We are mostly a JBoss shop, so they are homegrown applications. They are Java-based. We have several types of applications. We have identity, security, Oracle database, etc.

    How has it helped my organization?

    Red Hat Enterprise Linux helps with standardization. A lot of middle-tier applications hosted in the data center or in the cloud are unified in one standard operating system, which is Red Hat Enterprise Linux. On the data center side, we only have Red Hat Enterprise Linux. We have one unified operating system.

    For our containerization projects, we are looking into OpenShift. Our Ansible Automation Platform executioner uses container-based Red Hat Enterprise Linux. We use Podman. We have moved to the Red Hat Podman container. It is a lot easier. We can scale up easily and manage it. It reduces the security risk. We do not have to worry about patching. We can just image a new container that is up to date. That is great.

    We had a situation where we had to create an image for Red Hat Enterprise Linux 9, and there were built-in playbooks for hardening the system. We were able to run that and create the image. It made the work much easier than it used to be in the past.

    Red Hat Insights provides vulnerability alerts and targeted guidance. It has that capability. It has a lot of features built in that not only help with security but also with misconfigurations. If a system is misconfigured, it detects that. It gives you the solution for the problem it captured. It is a great tool, but we have been focusing on the security perspective. We have not been focusing on operating system configurations. I have not yet looked at the new version, but in my opinion, it would be better if Red Hat puts a lot of focus on Insights and take it to the next level where the company could use it for its OS compliance.

    What is most valuable?

    We have all types of different versions running in our environment except the obsolete ones. We are moving towards versions 8 and 9. We have had version 7, and it has been very stable until now. It is ending this year around June 30, so we are in the process of moving to version 8, and we have just released an image for version 9. So far, version 8 has also been very stable.

    It is a Linux-based operating system. It integrates with our automation base. We have Red Hat Satellite and Red Hat Ansible. All the engineers who are a part of our infrastructure or operation on the Unix side are Red Hat Enterprise Linux certified, so it is a lot easier for us to manage and integrate with the tools that we have. It makes much more sense from the middleware perspective and management too.

    What needs improvement?

    The bootup time for Red Hat Enterprise Linux running on physical hardware in the data center can be improved. We have seen cloud-based Red Hat Enterprise Linux, and it is instantaneous. You wait for a few seconds, and the operating system is up and running. It is a lot faster, whereas it takes a very long time when running Red Hat Enterprise Linux on physical hardware.

    We used Red Hat Insights, but we are more focused on compliance, patching of operating systems, and things like that. In the past, when we looked at Red Hat Insights, it was its own platform, and then it migrated to Satellite. Companies are struggling to be compliant from the security side. Everyone is focused on how to patch the systems, what the environment looks like, whether they are under 90-day CVE, how their environment is compliant, and where they can see it as a dashboard. I wish Red Hat Insights was focused on that. From the Red Hat perspective, I am not seeing any sessions. I do not see anyone talking about that, which is a huge deal for us. I would like Red Hat Insights to go to the next level where it is focused on patching and compliance.

    I do not have any other areas of improvement. It has been stable for us. There is a lot we do in terms of automation and integration. I know Red Hat 8 now has Podman for containers. Cockpit has a UI, so that is good now. That helps with certain things.

    For how long have I used the solution?

    We have been using Red Hat Enterprise Linux for close to 20 years.

    What do I think about the stability of the solution?

    We have not run into something that caused a huge problem to our environment. If something is happening, such as it is running an Oracle database and that system has kernel panic or something like that, it is usually the database or application software running on the operating system. It is not the operating system itself.

    We have not run into any major infrastructure incident costing us because of the operating system. They have it integrated with all other products such as OpenShift, OpenStack, etc.

    What do I think about the scalability of the solution?

    We have three data centers at different geographical locations. Two are in the state of Georgia and one is in Las Vegas. In all three data centers that we manage, the compute-based are all Red Hat-based. 

    How are customer service and support?

    We have a Red Hat TAM, and that helps a lot in terms of the problems and things that we run into. He is the interface with Red Hat. He escalates our service tickets and things like that. That is a huge help from our perspective.

    The support that we get directly from putting tickets in has always been great. Red Hat Enterprise Linux is probably the best and most stable product that Red Hat has especially in regards to getting support and getting things fixed. They are on top of that. It has been a great experience. I would rate them a ten out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used to run Sun Solaris. We were a Sun Solaris shop in the beginning. This was 15 or 20 years ago. We moved because of the Intel-based hardware, licensing, and cost reduction. Moving away from Sun SPARC hardware to Red Hat was a lot of saving. It saved a lot for the company. We can now run Linux-based systems on Intel commodity hardware using Dell.

    Its usage is growing. Our team is working with other business units within the enterprise to get them onboarded to the Red Hat-based operating system. We have multiple entities that are running CentOS and Ubuntu. We have to have a standard operating system, and that is Red Hat. Our portfolio is increasing. We are growing and migrating a lot of nonstandard ones to Red Hat.

    We have an enterprise technology group that utilizes Oracle Linux. We have worked with OEM. Our team is managing that too.

    How was the initial setup?

    We are using Red Hat Enterprise Linux on-prem. We also have a cloud environment, but other teams are using it on the cloud. The cloud provider is AWS. The database team also uses Red Hat Enterprise Linux in AWS.

    We use Red Hat Satellite and Ansible for Red Hat Enterprise Linux deployment across all three data centers.

    My first deployment experience was almost 30 years ago. I started with Red Hat Enterprise Linux 4 or something like that back in 1993 or 1994. There has been a tremendous change in the way you install it and utilize it now. It is night and day. It has come a long way.

    What about the implementation team?

    We implement it on our own.

    What was our ROI?

    Our costs are reduced. We can allocate that OpEx and focus on some other project. We do not have to struggle and say that this is how much we are going to pay licensing just on the operating system cost. We now have a model that works for us.

    What's my experience with pricing, setup cost, and licensing?

    We are a huge VMware shop. Our licensing cost works well with Red Hat. We license based on the data center. The way our license works is that we can run as many Red Hat VMs as we want and pay for a single license. On the VMware side, we gain a lot, and it makes much more sense.

    Which other solutions did I evaluate?

    We did not evaluate other operating systems and compared them with Red Hat Enterprise Linux. We just went from Solaris to Red Hat.

    What other advice do I have?

    We are an agile environment. We practice agile methodology. Anything we manage and deploy has to go through a sprint phase. We do not have a fully containerized environment. In the future, once we adopt OpenShift, it is going to increase our productivity because of how we manage things through agile. It is going to help us a lot.

    To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say that it all comes down to the company and how a company foresees security. Anything we support and manage has to have a support base. If something gets impacted from the security side, we know that we have Red Hat support, and it is reliable. We can get the patch we want. If you install an application that needs a bug fix, you can reach out to Red Hat and open a ticket. If you want to have a stable environment, then I would highly recommend getting the support and running Red Hat.

    Overall, I would rate Red Hat Enterprise Linux a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2034144 - PeerSpot reviewer
    DevOps at a government with 201-500 employees
    Real User
    Top 10
    Nov 24, 2024
    The system's stability has eliminated any noticeable security issues
    Pros and Cons
    • "Red Hat Enterprise Linux is a stable and supported platform with valuable built-in security features that help reduce risk and maintain compliance."
    • "Red Hat Enterprise Linux has enabled us to achieve security standards certification, which has allowed us to maintain business operations without interruption."
    • "While their documentation is helpful, it can be frustrating to be referred to it instead of receiving direct assistance from a support representative."
    • "The cost of Red Hat Enterprise Linux is a bit high. Red Hat Enterprise Linux's support could be improved by offering human support in addition to their documentation."

    What is our primary use case?

    We use Red Hat Enterprise Linux primarily for our entire group because most of our applications are based on Linux.

    How has it helped my organization?

    Red Hat Enterprise Linux has robust built-in security features.

    It has an extensive knowledge base.

    We used to patch our systems manually, and now we use Red Hat Satellite to manage the patching of our systems.

    Red Hat Enterprise Linux provides a good way to manage our OS.

    It has enhanced both our uptime and security. The system's stability has eliminated any noticeable security issues.

    Red Hat Enterprise Linux has enabled us to achieve security standards certification, which has allowed us to maintain business operations without interruption.

    What is most valuable?

    Red Hat Enterprise Linux is a stable and supported platform with valuable built-in security features that help reduce risk and maintain compliance.

    What needs improvement?

    The cost of Red Hat Enterprise Linux is a bit high. 

    Red Hat Enterprise Linux's support could be improved by offering human support in addition to their documentation. While their documentation is helpful, it can be frustrating to be referred to it instead of receiving direct assistance from a support representative.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for two years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux is stable overall.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux is scalable.

    How are customer service and support?

    Red Hat's support is generally good, but their response time and overall competence could be improved. Occasionally, we are referred to their documents when requesting assistance, which can be frustrating.

    How would you rate customer service and support?

    Positive

    What's my experience with pricing, setup cost, and licensing?

    Red Hat Enterprise Linux has a yearly subscription cost for the licensing that includes maintenance and support.

    Which other solutions did I evaluate?

    We evaluated Microsoft Windows Server, Ubuntu Server, and Red Hat Enterprise Linux before ultimately choosing Red Hat Enterprise Linux.

    What other advice do I have?

    I would rate Red Hat Enterprise Linux nine out of ten.

    I recommend Red Hat Enterprise Linux for its support and stability.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.