We can use the solution for a group deployment if we have an infrastructure where we need to deploy software onto multiple machines at the same time. The tool should be on an Ansible server, and the server should be able to do SSH to the multiple hosts on which it wants to act.
Senior QA Engineer at a computer software company with 201-500 employees
A scalable and open-source tool that has good documentation and can be used on multiple cluster levels
Pros and Cons
- "We can automate a few host configurations using the product."
- "The solution must be made easier to configure."
What is our primary use case?
What is most valuable?
We can automate a few host configurations using the product.
What needs improvement?
The solution must be made easier to configure.
For how long have I used the solution?
I have been using the solution for almost five months. I am using the latest version of the solution.
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Red Hat Ansible Automation Platform
December 2025
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What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
The product is scalable. We can use it on multiple cluster levels.
How are customer service and support?
The documentation is quite good. We don’t need to call anyone.
How was the initial setup?
The initial setup is quite easy. The deployment took 15 to 30 minutes. The tool was deployed on a Linux machine. People deploying the solution must have some hands-on experience in Linux.
What's my experience with pricing, setup cost, and licensing?
It’s an open-source tool.
What other advice do I have?
I recommend the solution to others. Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Infrastructure Engineer at a logistics company with 10,001+ employees
A stable solution with a lot of modules to automate one's day-to-day activities
Pros and Cons
- "The most valuable feature is that Ansible is agentless."
- "The scalability of the solution has some shortcomings."
What is our primary use case?
I am using Red Hat Ansible Automation Platform as a part of the scale-up of the nodes in OpenShift.
Mostly, we use the solution for upgrading-related stuff.
What is most valuable?
The most valuable feature is that Ansible is agentless.
What needs improvement?
For my day-to-day operations, the one module that I am using is very good, and it is giving the intended results. Ansible has a lot of modules to perform your day-to-day activities. I don't think there will be room for improvement based on the current instances or use cases.
The scalability of the solution has some shortcomings. Thus, the solution's scalability has some room for improvement.
For how long have I used the solution?
Though not much, I have experience with Red Hat Ansible Automation Platform for two years. I am a customer of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
How was the initial setup?
The initial setup for Ansible is very easy.
I'm not using the solution in this containerization. In the present environment, we are not using something like Red Hat Ansible Tower. We are using just an Ansible node which is something we use as a server for accessing all of our nodes and managing all of the nodes. Also, building an Ansible node as a bastion or jump host is a pretty easy task.
What other advice do I have?
Actually, when you are building Ansible Tower, I think you need to go for the pricing. For other things, you don't need to do that, I guess. So it's a pretty good tool to automate your day-to-day or daily tasks or activities that can be done with Ansible. It has a lot of features, helping materials, and modules, which will be helpful in automating one's day-to-day jobs. It's pretty easy for us to upgrade and work with the nodes on Red Hat Ansible Automation Platform.
If you go with any other tools, like Chef or Puppet, they are very hard to configure. Red Hat Ansible Automation Platform is agentless and pretty straightforward. It will reduce a lot of our headaches in general.
I rate the overall solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat Ansible Automation Platform
December 2025
Learn what your peers think about Red Hat Ansible Automation Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,768 professionals have used our research since 2012.
Techinal Solution Manager/ Hybrid Cloud Enterprise Architect at a tech vendor with 10,001+ employees
Stable and scalable but needs templates for common configurations
Pros and Cons
- "Red Hat Ansible Automation Platform is quite stable. If you set it up correctly with the right configurations and there are no hiccups during installation and deployment, it will be stable. I'd give stability a rating of eight out of ten."
- "It would be helpful to have templates for common configurations. It would make it much easier and faster rather than creating a whole script. The templates would decrease the learning curve as well."
What is our primary use case?
We primarily use this solution for network configuration pushes. We use scripts from Ansible to push configurations to specific devices such as routers.
What is most valuable?
The best features are the orchestration and flexibility of the solution.
What needs improvement?
It would be helpful to have templates for common configurations. It would make it much easier and faster rather than creating a whole script. The templates would decrease the learning curve as well.
For how long have I used the solution?
I've been working with Red Hat Ansible Automation Platform for a year.
What do I think about the stability of the solution?
Red Hat Ansible Automation Platform is quite stable. If you set it up correctly with the right configurations and there are no hiccups during installation and deployment, it will be stable.
I'd give stability a rating of eight out of ten.
What do I think about the scalability of the solution?
It's a scalable solution. The capacity of the single instance is quite enough to hold up an enterprise. From a resilience perspective, you have to have a cluster that actually holds the whole thing.
On a scale from one to ten, I'd rate scalability at seven.
How are customer service and support?
I would rate technical support at nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Once all of the components are in place, there are no issues with the initial setup. I would rate the initial deployment process at seven out of ten.
The deployment can take two days to a week depending on the requirements and resources available.
What's my experience with pricing, setup cost, and licensing?
Red Hat Ansible Automation Platform is an expensive solution. There may be additional fees to use advanced features.
What other advice do I have?
I would highly recommend Red Hat Ansible Automation Platform, especially to organizations that are moving toward a cloud or hybrid cloud infrastructure.
Overall, I would rate this solution at seven on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solution Architect at a tech services company with 501-1,000 employees
The automation manager is good and makes things easier for customers
Pros and Cons
- "The automation manager is very good."
- "Additional features could be added."
What is our primary use case?
Our company uses the solution for clients with private or multi-cloud platforms. The solution automates the process of integrating multi-cloud applications.
We have more than 1,000 users across our clients.
What is most valuable?
The automation manager is very good and makes things easier for customers with multi-cloud platforms.
What needs improvement?
Additional features could be added.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable and you can go from 100 to 3,000 users with no issues.
Which solution did I use previously and why did I switch?
I did not previously use another solution.
How was the initial setup?
The setup is very easy.
Management is a bit different day to day as you automate. It takes time to realize all the benefits. Two staff people can easily manage the solution.
What about the implementation team?
We replaced our partner server with SaaS.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty standard.
What other advice do I have?
I am very picky about using the solution. For my client base, there are many benefits to use. The solution is the continuous choice.
I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior System Administrator at a tech services company with 10,001+ employees
Easy to manage and simple to learn
Pros and Cons
- "Some colleagues and other companies use it and comment that it is easy to use, easy to understand, and offers good features."
- "If we have a problem with some file and we need to get Red Hat to analyze the issue and the file is 100GBs, we'll have an issue since we need to provide a log file for them to analyze. If it is around 12GB or 13GB, we can easily upload it to the Red Hat portal. With more than 100GBs, it will fail. I heard it should cover up to 250GB for an upload, however, I find it fails. Therefore, Red Hat needs to provide a way to handle this."
What is our primary use case?
We can use it to configure or to change the configuration in a large number of servers. Also, if there are some issues in comprehension, for example, permission or ownership, we can fix that with the Ansible label.
We can use other advanced features. Currently, for example, we are using BigFix for automation. We use Ansible since it doesn't need agents to install on every server. For BigFix, in contrast, you do need to have a BigFix agent for every server. Not having to do that with Ansible is a benefit for us.
How has it helped my organization?
The Ansible automation platform helps us achieve our goals. It is easier to handle and easier to understand. We can learn it easily, and we can share it with colleagues also very easily.
New colleagues and new people can understand the solution very well, making it quick for onboarding.
What is most valuable?
It is easy to manage. If we make a playbook, we do need to have some skills in scripting or skills for the AML file. However, once we do, we can easily handle the issue.
What needs improvement?
We are just starting to use the solution. I can't speak to improvements, really. So far, I am more comfortable with this product than the previous one. Once we start using it heavily, maybe we will see issues.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable. Some colleagues and other companies use it and comment that it is easy to use, easy to understand, and offers good features. They're very positive when discussing Ansible.
What do I think about the scalability of the solution?
The solution can scale. It can cover large amounts. Many other companies also use it successfully.
We have more than 600 Linux servers. We are using it on all the servers.
How are customer service and support?
We use Red Hat a lot. I open tickets for the Red Hat cases, however, with Ansible, I haven't opened any cases. My manager worked with them a bit.
If we have a problem with some file and we need to get Red Hat to analyze the issue and the file is 100GBs, we'll have an issue since we need to provide a log file for them to analyze. If it is around 12GB or 13GB, we can easily upload it to the Red Hat portal. With more than 100GBs, it will fail. I heard it should cover up to 250GB for an upload, however, I find it fails. Therefore, Red Hat needs to provide a way to handle this.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use BigFix. However, we need to have an agent on every server with BigFix, which is not the case with Ansible.
Our manager had already implemented Ansible, and we were using it in the lab previously. In the lab, we saw it running very smoothly. Some of the production servers also use Ansible as well.
How was the initial setup?
I was involved in the initial setup. I use it in the lab server for now, and it is good. It is going to be in production soon. However, we already deployed it in lower environments, like the QA and development servers.
What was our ROI?
We might see an ROI soon.
Which other solutions did I evaluate?
Previously, we had BigFix and considered other solutions. However, when Ansible came in, and we studied it a bit, we felt that it would be easy to understand and easy to implement. The learning curve was small.
What other advice do I have?
We are a contractor of the client. We support the client, so whatever the client needs, we use and provide. Our client owns Red Hat, and therefore we use it.
Our operating system is Red Hat. We chose it due to the fact that it is open source. In Red Hat, we can use VMware or physical servers or the cloud and find Red Hat to be easy to use, secure, and user-friendly. Also, if we use all RHEL products, they are all compatible with each other. If we use a third party, we might have issues. With RHEL products, it is already tested on the RHEL side, so we don't generally see issues.
It's one of the best products to use. It is easy to understand and easy to manage. You can use it if you have a cloud, physical server, or VMware. It is very good and offers operational efficiency.
I would rate the solution nine out of ten. We like it, and we feel good about its capabilities.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Site Reliability Engineer
Highly scalable and helps with automation, but the product could do a better job at building infrastructure
Pros and Cons
- "The most valuable feature of the solution is that we don’t need an agent for it to work."
- "The product could do a better job at building infrastructure."
What is our primary use case?
I use the product mostly to configure virtual machines.
How has it helped my organization?
The solution helps us to have a standard configuration for all the virtual machines. It helps our virtual machines have the same configuration every time they restart. It also helps with automation.
What is most valuable?
The most valuable feature of the solution is that we don’t need an agent for it to work.
What needs improvement?
The product could do a better job at building infrastructure.
The product should add a feature that alerts us if someone changes the configuration.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The product has high stability.
What do I think about the scalability of the solution?
The solution has high scalability. It can be deployed on thousands of machines. Seven people in our organization use the solution.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
We use the open-source version of the solution. The product can be used for free.
What other advice do I have?
The tool should be used for server configuration but not for creating resources on the cloud. Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Intern at a university with 1-10 employees
Stable and scalable automation platform that is highly compatible with other tools
Pros and Cons
- "The API for exposing all our infrastructure services is the most valuable feature."
- "From Red Hat Insights point of view, the product is not on top as it is not responding as per the demand...Like on cloud platforms, you can see the main parts of Red Hat Insights, along with the inventory of all your apps. So, that is missing in Red Hat Ansible Automation Platform."
What is our primary use case?
We use the solution for provisioning on different providers like VMware, and OpenStack because it was so easy to implement. This product is also helpful to create a job workflow including the approval steps.
It also includes DevOps tools for making an easy automation process.
How has it helped my organization?
It brings a lot of time-saving.
What is most valuable?
The API for exposing all our infrastructure services is the most valuable feature.
For how long have I used the solution?
I have been using Red Hat Ansible Automation Platform for three months.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The technical support is very good. We asked the support team about applications, and they answered us. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used multiple tools in the past three years, but we did not use any other similar product to Red Hat Ansible Automation Platform.
How was the initial setup?
The initial setup was easy. I was not a part of the deployment process, but my team members told me about the deployment process.
What about the implementation team?
The in-house team asked the support team questions.
What's my experience with pricing, setup cost, and licensing?
It is an open source product but needs a license subscription to use it. The price depends on the number of nodes supported by the platform (the nodes correspond to a host which can be for example a VM or a data center).
The price is really different depending on the customer's needs.
Which other solutions did I evaluate?
We have evaluated other solutions but this is the one that best meets our need for provisioning automation and addresses the different infrastructure and cloud providers we use
What other advice do I have?
The product can be very easy to use, provided what you are using in it. I did not use the product myself, but it was really impressive when they showed the POC process. I rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at a tech vendor with 11-50 employees
A good open-source software offering broad support and reliability to its users
Pros and Cons
- "Feature-wise, the solution is a good open-source software offering broad support. Also, it's reliable."
- "What we need is model-driven, declarative software infrastructure management. However, things tend to break with new versions, requiring a lot of work to fix…The focus should be on improving the support for Ansible in the area of AI coding."
What is our primary use case?
We use Red Hat Ansible Automation Platform in our company to implement a software-defined infrastructure, which involves defining the desired configuration of machines in terms of their components, setup, security, user roles, software deployment, and certificate deployment. With this platform, we are able to set up new environments and manage the lifecycle of instances across various stages, such as development, production, and pre-production. We also use it for routing up and back of new software.
What is most valuable?
Feature-wise, the solution is a good open-source software offering broad support. Also, it's reliable.
What needs improvement?
I think some community projects support Ansible Playbooks, but they often break with version updates. It's a difficult problem to solve. DevOps should have a library with common components to make Ansible more productive when there are updates to Ansible and the operating system. What we need is model-driven, declarative software infrastructure management. However, things tend to break with new versions, requiring a lot of work to fix. It becomes a cost-benefit analysis of reusing old Ansible scripts versus rewriting them from scratch after updates. The problem is that it becomes quite fragile over time, and this fragility is a problem.
If the IDE and auto-completion of the solution are based on Checkpt, it is important to ensure that the AI coding tools support writing in a more declarative way. While I have not yet tried coding with this assistance, Microsoft and Keylabs both offer AI coding assistants. The focus should be on improving the support for Ansible in the area of AI coding. It is crucial to see how well they work with the new versions of Ansible.
For how long have I used the solution?
I have been using Red Hat Ansible Automation Platform for almost five years. My company is an end-user of the solution.
What do I think about the stability of the solution?
The product's stability is very good. I rate it an eight out of ten.
What do I think about the scalability of the solution?
Ansible is a configuration tool that doesn't have to scale like other tools. So scalability does not apply to the solution. Also, it's not a tool used by thousands of users. I am unsure if it can be used to manage thousands of servers. Small teams, like the DevOps team, use the solution. We service large groups of servers with it using a very small team of about two or three and a maximum of four people.
How are customer service and support?
I have never contacted technical support. We use open-source support.
How was the initial setup?
The solution's initial setup process was simple. The solution gets used in various ways, and it's essentially a configuration tool you run from any node with access to other nodes. It has got server versions as well. So, you can use it either way.
Which other solutions did I evaluate?
We compared it to other configuration management tools before choosing Red Hat Ansible Automation Platform. We did not choose others since they were not as centralized. It doesn't need a server since you can run it from your clients, and it doesn't need a central deployment service or server.
What other advice do I have?
Red Hat Ansible Automation Platform is a declarative infrastructure management system that works fine if supported by the environments you use to set up. I rate the overall product an eight or nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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