We use it for firewall upgrades and backups. That is pretty much it for now because it has been only a year.
Associate Engineer at a energy/utilities company with 10,001+ employees
Helps automate complex tasks and saves a lot of time and money
Pros and Cons
- "Automation is valuable. It saves us time in performing tedious tasks or repetitive tasks."
- "The web GUI can be a little bit better. There should be a couple of more features."
What is our primary use case?
How has it helped my organization?
Ansible Automation Platform has saved a lot of time, man-hours, and money. Specifically for the upgrades, there have been a lot of time savings.
It keeps us in compliance. It helps with compliance drifting and keeping us up to date with code.
It helps to reduce the number of steps involved in automating things. Everything is performed consistently every time. There are no missed steps. If you do it manually, you might miss a step. With Red Hat Ansible Automation Platform, it is just the same every time, which is good.
Ansible Automation Platform does not reduce the training required to learn how to automate things. There is a lot more overhead and a lot more training to teach how to use Ansible.
Ansible Automation Platform helps connect teams, such as developers, operations, or security so that they can automate together. Our engineering team can now collaborate or work with our operations team. We build the Ansible solution, and they run the solution. There is more teamwork.
We use the collection of certified content. It is 80% there for helping to quickly add automation to our systems. It is decent.
Ansible Automation Platform has helped to reduce the time we spend on low-value or repetitive tasks by 80%.
What is most valuable?
Automation is valuable. It saves us time in performing tedious tasks or repetitive tasks.
What needs improvement?
The web GUI can be a little bit better. There should be a couple of more features.
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For how long have I used the solution?
I have been using this solution for about a year.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is very scalable. We are planning to increase its usage.
How are customer service and support?
Their support is decent. They are responsive. I would rate them a nine out of ten.
Which solution did I use previously and why did I switch?
We have not used any other similar solution.
We do use other Red Hat products. We use Red Hat Enterprise Linux because that is the enterprise standard that we have across the company. That is the one they use across the board. The support is the main reason for choosing Red Hat Enterprise Linux.
We do not use any Red Hat solutions in the public cloud.
How was the initial setup?
It is on-prem. Its deployment was a little difficult the first time, but after that, it got progressively simpler.
What about the implementation team?
We deployed it ourselves.
What was our ROI?
We are able to automate complex tasks and make them more streamlined with just one button.
What's my experience with pricing, setup cost, and licensing?
It is a little pricey but it is affordable. It is not that bad.
Which other solutions did I evaluate?
We did not evaluate any other solution.
What other advice do I have?
I would rate Ansible Automation Platform a ten out of ten. It has helped us go from manual to automation. We are still far away, but it is getting us on the right path. It is getting us there. It is great.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Architect at RedesCDM
Significant time savings and error reduction with enhanced automation capabilities
Pros and Cons
- "The capacity to install products on the operating system is very valuable."
- "In modern infrastructure, there are more than just servers. The initial server-centric approach in Ansible is a bit strange."
What is our primary use case?
We use Red Hat Ansible Automation Platform for the automation of our servers and applications. We also use both Terraform and Ansible to automate our infrastructure.
How has it helped my organization?
Red Hat Ansible Automation Platform has saved our time and reduced errors in our processes. It used to take us two months to provide a server in our organization, and now it only takes a few minutes to have the same server. Automation has ensured that tasks are done in the same way every time, reducing the likelihood of errors.
What is most valuable?
The capacity to install products on the operating system is very valuable. Ansible is better at handling the final configuration of servers. We prefer Terraform for creating multiple resources in a project, but Ansible is better for final configurations.
What needs improvement?
Ansible's centric idea of servers needs to be changed. In modern infrastructure, there are more than just servers. The initial server-centric approach in Ansible is a bit strange. It should improve its functionality with cloud resources like Azure, AWS, or Google Cloud.
Ansible could also improve its capabilities in managing several resources at the same time, similar to Terraform. Moreover, more integration with other tools would be beneficial.
For how long have I used the solution?
I have been using Red Hat Ansible Automation Platform for about three to four years.
What do I think about the stability of the solution?
The stability of Ansible is rated high, around eight to nine on a scale of ten.
What do I think about the scalability of the solution?
We haven't experienced any problems with Ansible's scalability. We use it at the project level and create around ten to 20 resources. We haven't tested it with thousands of servers, so it's difficult to say how it would perform in such scenarios.
How are customer service and support?
We are using the free version of Ansible, and so far, the support has been very high, considering that it is a free version. We are in discussions with Red Hat and IBM about possibly purchasing the commercial version when we start using Ansible for patching servers.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Ansible, we used BladeLogic from BMC. We switched to Ansible as it was easier to use, had more functionality, and there were more people in the market who knew Ansible compared to BladeLogic. Overall, Ansible is a much better product.
How was the initial setup?
The setup of Ansible is easy. It's faster to start working with Terraform. However. Ansible's setup is also straightforward. The basic installation process is quick and effortless.
What other advice do I have?
I recommend using both Ansible and Terraform for automation, especially now that both are under IBM.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat Ansible Automation Platform
September 2026
Learn what your peers think about Red Hat Ansible Automation Platform. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,322 professionals have used our research since 2012.
Senior QA Engineer at Calsoft
A scalable and open-source tool that has good documentation and can be used on multiple cluster levels
Pros and Cons
- "We can automate a few host configurations using the product."
- "The solution must be made easier to configure."
What is our primary use case?
We can use the solution for a group deployment if we have an infrastructure where we need to deploy software onto multiple machines at the same time. The tool should be on an Ansible server, and the server should be able to do SSH to the multiple hosts on which it wants to act.
What is most valuable?
We can automate a few host configurations using the product.
What needs improvement?
The solution must be made easier to configure.
For how long have I used the solution?
I have been using the solution for almost five months. I am using the latest version of the solution.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
The product is scalable. We can use it on multiple cluster levels.
How are customer service and support?
The documentation is quite good. We don’t need to call anyone.
How was the initial setup?
The initial setup is quite easy. The deployment took 15 to 30 minutes. The tool was deployed on a Linux machine. People deploying the solution must have some hands-on experience in Linux.
What's my experience with pricing, setup cost, and licensing?
It’s an open-source tool.
What other advice do I have?
I recommend the solution to others. Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Engineer at London Stock Exchange PLC
Capable of broad integrations with easy-to-operate infrastructure and user controls
Pros and Cons
- "The solution is capable of integrating with many applications and devices in comparison to BigFix."
- "The governance features could be improved."
What is our primary use case?
Our company use the solution to automate IT for many government use cases.
What is most valuable?
The solution is capable of integrating with many applications and devices in comparison to BigFix.
The infrastructure and user controls are much easier to use than BigFix.
Community support is always available so it is easy to get direct information. There is a lot of basic, enterprise-level, and governance-level support.
What needs improvement?
The governance features could be improved.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The stability is okay for our project.
Large organizations like us have workloads for 55,000 people so need enterprise-level features. We are with the government so we have a lot of important data.
What do I think about the scalability of the solution?
The solution is scalable up to a point. There are some issues at the enterprise level.
How are customer service and support?
Technical and virtual support are top notch in any issue. There is a lot of community support available at all levels.
How was the initial setup?
The initial setup was a bit complex. Some of the web addresses were not working on the technical or management levels. Our team was very focused on policies and secure environments. Our team level is different from company management.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
The solution is inexpensive compared to other products.
What other advice do I have?
The solution is not the best fit at the enterprise level because there are issues with reporting and websites when handling 24,000 servers. In this scenario, I rate the solution a six out of ten.
The solution is a good fit for smaller or medium-sized businesses with up to 10,000 servers. In this scenario, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Solution Architect at STBL
The automation manager is good and makes things easier for customers
Pros and Cons
- "The automation manager is very good."
- "Additional features could be added."
What is our primary use case?
Our company uses the solution for clients with private or multi-cloud platforms. The solution automates the process of integrating multi-cloud applications.
We have more than 1,000 users across our clients.
What is most valuable?
The automation manager is very good and makes things easier for customers with multi-cloud platforms.
What needs improvement?
Additional features could be added.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable and you can go from 100 to 3,000 users with no issues.
Which solution did I use previously and why did I switch?
I did not previously use another solution.
How was the initial setup?
The setup is very easy.
Management is a bit different day to day as you automate. It takes time to realize all the benefits. Two staff people can easily manage the solution.
What about the implementation team?
We replaced our partner server with SaaS.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty standard.
What other advice do I have?
I am very picky about using the solution. For my client base, there are many benefits to use. The solution is the continuous choice.
I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior System Administrator at a tech services company with 10,001+ employees
Easy to manage and simple to learn
Pros and Cons
- "Some colleagues and other companies use it and comment that it is easy to use, easy to understand, and offers good features."
- "It is one of the best products to use, easy to understand and easy to manage, and you can use it if you have a cloud, physical server, or VMware because it is very good and offers operational efficiency."
- "If we have a problem with some file and we need to get Red Hat to analyze the issue and the file is 100GBs, we'll have an issue since we need to provide a log file for them to analyze. If it is around 12GB or 13GB, we can easily upload it to the Red Hat portal. With more than 100GBs, it will fail. I heard it should cover up to 250GB for an upload, however, I find it fails. Therefore, Red Hat needs to provide a way to handle this."
What is our primary use case?
We can use it to configure or to change the configuration in a large number of servers. Also, if there are some issues in comprehension, for example, permission or ownership, we can fix that with the Ansible label.
We can use other advanced features. Currently, for example, we are using BigFix for automation. We use Ansible since it doesn't need agents to install on every server. For BigFix, in contrast, you do need to have a BigFix agent for every server. Not having to do that with Ansible is a benefit for us.
How has it helped my organization?
The Ansible automation platform helps us achieve our goals. It is easier to handle and easier to understand. We can learn it easily, and we can share it with colleagues also very easily.
New colleagues and new people can understand the solution very well, making it quick for onboarding.
What is most valuable?
It is easy to manage. If we make a playbook, we do need to have some skills in scripting or skills for the AML file. However, once we do, we can easily handle the issue.
What needs improvement?
We are just starting to use the solution. I can't speak to improvements, really. So far, I am more comfortable with this product than the previous one. Once we start using it heavily, maybe we will see issues.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable. Some colleagues and other companies use it and comment that it is easy to use, easy to understand, and offers good features. They're very positive when discussing Ansible.
What do I think about the scalability of the solution?
The solution can scale. It can cover large amounts. Many other companies also use it successfully.
We have more than 600 Linux servers. We are using it on all the servers.
How are customer service and support?
We use Red Hat a lot. I open tickets for the Red Hat cases, however, with Ansible, I haven't opened any cases. My manager worked with them a bit.
If we have a problem with some file and we need to get Red Hat to analyze the issue and the file is 100GBs, we'll have an issue since we need to provide a log file for them to analyze. If it is around 12GB or 13GB, we can easily upload it to the Red Hat portal. With more than 100GBs, it will fail. I heard it should cover up to 250GB for an upload, however, I find it fails. Therefore, Red Hat needs to provide a way to handle this.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use BigFix. However, we need to have an agent on every server with BigFix, which is not the case with Ansible.
Our manager had already implemented Ansible, and we were using it in the lab previously. In the lab, we saw it running very smoothly. Some of the production servers also use Ansible as well.
How was the initial setup?
I was involved in the initial setup. I use it in the lab server for now, and it is good. It is going to be in production soon. However, we already deployed it in lower environments, like the QA and development servers.
What was our ROI?
We might see an ROI soon.
Which other solutions did I evaluate?
Previously, we had BigFix and considered other solutions. However, when Ansible came in, and we studied it a bit, we felt that it would be easy to understand and easy to implement. The learning curve was small.
What other advice do I have?
We are a contractor of the client. We support the client, so whatever the client needs, we use and provide. Our client owns Red Hat, and therefore we use it.
Our operating system is Red Hat. We chose it due to the fact that it is open source. In Red Hat, we can use VMware or physical servers or the cloud and find Red Hat to be easy to use, secure, and user-friendly. Also, if we use all RHEL products, they are all compatible with each other. If we use a third party, we might have issues. With RHEL products, it is already tested on the RHEL side, so we don't generally see issues.
It's one of the best products to use. It is easy to understand and easy to manage. You can use it if you have a cloud, physical server, or VMware. It is very good and offers operational efficiency.
I would rate the solution nine out of ten. We like it, and we feel good about its capabilities.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Architect at OSELabs
Efficient server management and detailed reporting with flexible deployment capabilities
Pros and Cons
- "It allows control over thousands of servers, whether virtual or physical."
- "There are challenges in using the graphical interface, particularly in open-source versions."
What is our primary use case?
We are primarily using Ansible for automation purposes as it is a configuration management tool. It is utilized for various activities such as DNS activity, changes to web servers, virtual host settings, and other day-to-day tasks, all of which are templated in Ansible.
How has it helped my organization?
Ansible allows us to manage a multitude of servers efficiently. We can deploy configurations and changes effectively and gather detailed reports. This means we have substantial control and flexibility in managing our servers.
What is most valuable?
I can do anything with Ansible. It allows control over thousands of servers, whether virtual or physical. The flexibility to manage deployments, configuration changes, and reporting is highly valuable. Ansible is containerized, making it easy to pull updated containers for automation.
What needs improvement?
There are challenges in using the graphical interface, particularly in open-source versions. The Subscription model presents some limitations, and there is room for improvement in making the Ansible navigator more flexible for open-source use. Installation can also be challenging, especially for graphical components.
For how long have I used the solution?
I have been working with Ansible since 2012.
What do I think about the stability of the solution?
Ansible is very stable. There are no issues concerning the system's stability when managed with Ansible.
What do I think about the scalability of the solution?
Ansible provides fantastic scalability. This tool allows us to manage a significant number of clients without limitations, making it suitable for large-scale operations.
How are customer service and support?
I rate Red Hat's customer support for Ansible at nine points out of ten. Customer support for Ansible is excellent, and any issues we have encountered have been resolved promptly.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up Ansible is relatively straightforward. Installing the core product takes about thirty minutes to an hour. However, fully setting up Ansible with additional servers might take around two to three hours.
What about the implementation team?
The implementation is handled by myself and one other colleague.
What's my experience with pricing, setup cost, and licensing?
There is a need for more flexibility in the subscription model, but I do not have detailed insights into the pricing and licensing setup.
What other advice do I have?
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
System Engineer at Wipro Limited
A cloud solution for configuring the infrastructure with fair pricing and technical support
Pros and Cons
- "The initial setup is straightforward."
- "The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect."
What is our primary use case?
We use the Red Hat Ansible Automation Platform to configure our infrastructure. It is mainly used to configure the whole activity.
How has it helped my organization?
Red Hat Ansible Automation Platform is a good choice when you have different distribution platforms. If you have an infrastructure with Ubuntu, VPN, and Red Hat distributions, Ansible can integrate these platforms through a small inventory file, such as a custom image or file.
What is most valuable?
The role-based access control (RBAC) feature is the most valuable, especially when used with Azure Galaxy Infinity.
What needs improvement?
Ansible is good at managing applications or devices on the existing infrastructure but cannot provision those devices.
The tool should allow us to create infrastructure. It has everything when it comes to management, but it lacks the provisioning aspect.
For how long have I used the solution?
I have been using the Red Hat Ansible Automation Platform for three years. We're using the latest version of the solution
What do I think about the stability of the solution?
The solution’s stability is good. I rate it a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a ten out of ten.
How are customer service and support?
The customer service and support are good. It is good if you know how to create and operate it, but it can be difficult for someone who does not have the knowledge of how to configure the YAML file. There is some technical difficulty here.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
We have seen an ROI as we are still using the Red Hat Ansible Automation Platform.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay.
What other advice do I have?
I would definitely recommend using the solution. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager- Automation Engineering at a computer software company with 11-50 employees
A scalable solution that can be used for configuration management and automation
Pros and Cons
- "The most valuable features of the solution are its configuration management, drift management, workflow templates with the visual UI, and graphical workflow representation."
- "The solution should add a nice self-service portal."
What is our primary use case?
I use the solution for all kinds of automation, network automation, compliance security, software installation, and software configuration. I started using the solution as a configuration management tool, and now I also use it for automation. I also use Red Hat Ansible Automation Platform within the CMP platform Morpheus.
What is most valuable?
The most valuable features of the solution are its configuration management, drift management, workflow templates with the visual UI, and graphical workflow representation.
What needs improvement?
The solution should add a nice self-service portal.
The standard single-node installation is easy. When you have a protection grade installed, and the customer wants DR, it creates a problem. For example, if you have the database built in, but the customer wants to use RDS, you have to tweak it. Then, you have to use the governance policies and everything accompanying them. Some customization takes place, but overall, it's easy if vendors use a straightforward method.
For how long have I used the solution?
I have been using Red Hat Ansible Automation Platform for many years.
What do I think about the stability of the solution?
Red Hat Ansible Automation Platform is a very stable solution. I rate Red Hat Ansible Automation Platform an eight out of ten for stability.
What do I think about the scalability of the solution?
Around 10 users use the solution in our organization, a presales and sales company. Around 1,000 users used the solution in my previous organization.
I rate Red Hat Ansible Automation Platform a nine out of ten for scalability.
How was the initial setup?
The solution's initial setup is not it's not hard. The steps to install the solution seem to be easy.
What's my experience with pricing, setup cost, and licensing?
Users have to pay a per-node cost of around $ 100 per node. The solution's pricing depends upon the volume.
What other advice do I have?
Users have to lay out how they want to build the solution. They should first build smaller job templates and then add them together to build workflow job templates.
Overall, I rate Red Hat Ansible Automation Platform a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Techinal Solution Manager/ Hybrid Cloud Enterprise Architect at Kyndryl
Stable and scalable but needs templates for common configurations
Pros and Cons
- "Red Hat Ansible Automation Platform is quite stable. If you set it up correctly with the right configurations and there are no hiccups during installation and deployment, it will be stable. I'd give stability a rating of eight out of ten."
- "It would be helpful to have templates for common configurations. It would make it much easier and faster rather than creating a whole script. The templates would decrease the learning curve as well."
What is our primary use case?
We primarily use this solution for network configuration pushes. We use scripts from Ansible to push configurations to specific devices such as routers.
What is most valuable?
The best features are the orchestration and flexibility of the solution.
What needs improvement?
It would be helpful to have templates for common configurations. It would make it much easier and faster rather than creating a whole script. The templates would decrease the learning curve as well.
For how long have I used the solution?
I've been working with Red Hat Ansible Automation Platform for a year.
What do I think about the stability of the solution?
Red Hat Ansible Automation Platform is quite stable. If you set it up correctly with the right configurations and there are no hiccups during installation and deployment, it will be stable.
I'd give stability a rating of eight out of ten.
What do I think about the scalability of the solution?
It's a scalable solution. The capacity of the single instance is quite enough to hold up an enterprise. From a resilience perspective, you have to have a cluster that actually holds the whole thing.
On a scale from one to ten, I'd rate scalability at seven.
How are customer service and support?
I would rate technical support at nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Once all of the components are in place, there are no issues with the initial setup. I would rate the initial deployment process at seven out of ten.
The deployment can take two days to a week depending on the requirements and resources available.
What's my experience with pricing, setup cost, and licensing?
Red Hat Ansible Automation Platform is an expensive solution. There may be additional fees to use advanced features.
What other advice do I have?
I would highly recommend Red Hat Ansible Automation Platform, especially to organizations that are moving toward a cloud or hybrid cloud infrastructure.
Overall, I would rate this solution at seven on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: September 2026
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