it_user448638 - PeerSpot reviewer
Business Owner at Techno Consulting
Vendor
Helpful in performing operations for monitoring and management from one place.

What is most valuable?

I have mainly used it for management, monitoring and tuning for Oracle databases.

How has it helped my organization?

We manage and monitor many databases for customers (some customers have a few hundred databases) and OEM is extremely helpful in performing operations for monitoring and management from one single place. Setting up various jobs including RMAN backups is extremely helpful via OEM. We also use features such as corrective actions, where we can ask OEM to take appropriate corrective actions when an event occurs in the middle of the night.

What needs improvement?

I have been using OEM 13c which is their latest release and I would have expected that the product would have been more stable and should not have bugs for very simple things like CPU utilisation or amount of physical memory on Linux hosts. These are very fundamental metrics to monitor and should not be an issue. These are not a new features and I would have expected a much better release of the product.

For how long have I used the solution?

I have been using OEM since 2002.

Buyer's Guide
Oracle Enterprise Manager
April 2024
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What was my experience with deployment of the solution?

I have deployed OEM 11g and 12c in High availability mode and was not too complicated to implement. I have not tried HA with 13c. However, installation for all the releases have been fine.

What do I think about the stability of the solution?

We've experienced no issues with performance.

What do I think about the scalability of the solution?

It's been able to scale for our needs.

How are customer service and support?

To me its like a lottery, if I am lucky I get a support engineer who knows what they are talking but many a times you get someone who just keeps asking very fundamental questions until you have to ask on duty manger to be involved and have the SR escalated. But I guess, it is the same across any other vendor.

Which solution did I use previously and why did I switch?

I have used custom scripts and still do use it for standard edition of databases where OEM cannot be used. However, I prefer to use OEM wherever possible.

How was the initial setup?

Although custom scripts might be easy to setup, the issue is when the person who wrote the scripts leaves an organisation, all the knowledge walks out as well.

What about the implementation team?

Like any product, it is best that the implementation is done by someone who understands it well, whether done in-house or by third party. It saves a lot in long run and you know that its done right.

What's my experience with pricing, setup cost, and licensing?

For any Enterprise edition database customer, I highly recommend that they should implement OEM and at a minimum purchase license for Diagnostic and Tuning pack for database. Amount of time required to perform many activities such as tuning and diagnostics pays off.

What other advice do I have?

Do it once and do it right.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436200 - PeerSpot reviewer
Database Admin at a insurance company with 10,001+ employees
Real User
Automation in patching, applying security patches, and PSU's has been important for us. We've had many struggles patching automation.

Valuable Features:

The most valuable feature is the way it shows me, on top in one screen, right there, my availability options. Then if I have to drill down the performance, it shows me what's running, rather than me going in and doing my own scripts. It provides AWR reports, active session reports, and things like that.

Improvements to My Organization:

The biggest bang for our buck with Enterprise Manger is automated patching. We have at least 1000 or so databases, so automation in patching, applying security patches, and PSU's has been huge for us. We are working heavily with Oracle and their representatives to have patches written up.

Room for Improvement:

We've had a lot of struggles patching automation. There's no good log file that you can debug. We have to go back to the account managers and work with Oracle internals. I'm hoping that 13c will bring something better on that front.

Deployment Issues:

We've been OK deploying it within our company.

Stability Issues:

It's been stable, but the patching is the biggest pain-point right now for us.

Scalability Issues:

We are not there yet with scaling it. Like I said, if you patch one single database, it works OK. If you have, on one server, ten different databases, that's where it hangs, and we don't know where it failed and when it might fail.

Initial Setup:

The initial setup was good and fairly straightforward. We didn't have a whole lot of trouble with it.

Implementation Team:

We implemented it with our in-house team.

Other Advice:

If you're a newbie who doesn't want much hands-on in a CLI, it's a good solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oracle Enterprise Manager
April 2024
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it_user431829 - PeerSpot reviewer
Professional Services Manager at a tech services company with 501-1,000 employees
Consultant
The Lifecycle Management Pack has allowed the organization to have an almost real-time view of security and compliance across every single database within the estate.

What is most valuable?

Over and above the monitoring, alerting and incident framework, all of which are excellent, I would say the Lifecycle Management Pack is of most value to us.

How has it helped my organization?

For a particular client, they had a large database estate with over 750 databases and it wasn't actually possible to measure their compliance position against their own security standard at any given time. They had a view of a few systems, but the collection and aggregation of data was manual intensive and time consuming.

The Lifecycle Management Pack for Enterprise Manager has allowed the organization to have an almost real-time view of security and compliance across every single database within the estate. This was also based on their own internal security standard which has been created in Oracle Enterprise Manager via pre-packaged and customized compliance rules.

What needs improvement?

I think with the documentation there could be improvements. Although the core database compliance functionality is well documented some of the other areas of compliance aren't for example the Real Time monitoring rules. Also, further information on how compliance rule data is collected from repository to agent would be helpful and would assist when digging into the Oracle Enterprise Manager repository for building BI reports using BI Publisher.

For how long have I used the solution?

I've been using it for four years.

What was my experience with deployment of the solution?

Understanding how to build custom compliance rules was probably the area which took most time but that was still relatively simple. Also, while using the product this area was refined in 12.1.0.4 release with Agent Side rules, we started using this feature in 12.1.0.3 with Repository Side rules.

What do I think about the stability of the solution?

We have had no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues scaling it.

How are customer service and technical support?

Customer Service:

Technical Support:

On the whole, technical support was good. Some of the very niche questions I had regarding some of the internal workings and collection of data took a little while longer to get answers for, but, to be fair, I always managed to find an answer to those queries.

Which solution did I use previously and why did I switch?

For managing estate-wide security compliance, the only previous option was a scripted solution which was costly and not scaleable.

How was the initial setup?

Deployment of Oracle Enterprise Manager is straightforward as the documentation is good and the issues in deployment are rare. The challenge comes in ensuring that you configure all the relevant aspects of Enterprise Manager prior to rolling out agents and using the product in anger. This isn't necessarily an issue with the product, but rather the mindset of how sometimes it's deployed. I've assisted in a number of projects which was to retrospectively fix Oracle Enterprise Manager deployments.

What about the implementation team?

Having assisted on many Oracle Enterprise Managers implementations and seen the common mistakes, I wrote an article about it for the Oracle Scene Magazine Issue 57 (http://tinyurl.com/hxe4q9n). In summary, it's about planning what you want Oracle Enterprise Manager to do in helping you manage your IT estate and then undertaking the necessary configuration. Too often, people put little thought or effort into understanding what the product can do and just start rolling out management agents and then undertake a period of protracted reconfiguration.

What was our ROI?

Don't underestimate the time you invest in deploying and managing Oracle within your wider IT estate. The Lifecycle Management Pack needs to be seen as an essential purchase with Diagnostics and Tuning Packs. You may be able to create some 'home brew' solutions for software deployment, compliance and configuration management, but it will be light years behind what the LCMP can do and it's something that will continually be developed and improved.

What other advice do I have?

Oracle Enterprise Manager is an Enterprise Management tool and should be treated as such. It's not a glorified DB console. Companies should look to configure it in a way which takes away all the low-level, least value-add activities that DBAs have to do on a day-to-,day basis. As an organization look at the value the product could bring and deploy it as you would any other software asset.

Disclosure: My company has a business relationship with this vendor other than being a customer: We implement Oracle products for our clients.
PeerSpot user
it_user86742 - PeerSpot reviewer
Database Senior Manager with 501-1,000 employees
Vendor
Previously used TOAD, switched to OEM because it offers more functionality.

What is most valuable?

The tight integration with Oracle ASH, AWR and ADDM is invaluable. Management of Oracle Appliances with support for system health monitoring and performance views for all hardware and software components.

How has it helped my organization?

OEM 12 C has simplified management of our Enterprise Systems and has eliminated unnecessary and legacy tools. Oracle Enterprise Manager has a comprehensive set up plug-ins for operating systems, hosts, databases, middleware, security, network, servers, and storage.

What needs improvement?

Prior to Oracle Enterprise Manager 12C I would have said the UI could be improved, however this has achieved in Oracle Enterprise Manager 12C which has a new and improved UI.

For how long have I used the solution?

Since 2004 starting with Oracle OEM 10g

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service: GoodTechnical Support: Excellent mechanism for support management using ‘My Oracle Support. The support framework is second to none. Excellent interface, with fast response and resolution times, also includes escalation paths and full audit trail.

Which solution did I use previously and why did I switch?

Previously have used TOAD. The main reason for the switch is that OEM is free and offers more functionality.

How was the initial setup?

Very simple to setup within a command line interface known as EMCTL

What about the implementation team?

In House

Which other solutions did I evaluate?

No

What other advice do I have?

Get OEM 12c integrated into your support tool arsenal. The latest version allows you to manage and diverse group of products other than just the database, these include but are not limited to Web Logic, MySQL, Linux.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3876 - PeerSpot reviewer
it_user3876Database Manager at a tech company with 51-200 employees
Vendor

Hi Daniel Fisher. What are the major differences between TOAD and OEM in terms of functionality?

See all 3 comments
Manager Database at a real estate/law firm with 1,001-5,000 employees
Real User
Full monitoring visibility, simply to use, a complete package
Pros and Cons
  • "It is the best monitoring tool for Oracle databases."
  • "In my experience, the monitoring could be improved."

What is our primary use case?

The main usage is for monitoring performance, a major part of the software is you can define some virtualization for RAM utilization. You can set up something and then you will start getting alerts which you can do some optimizations from the information.

What is most valuable?

It is the best monitoring tool for Oracle databases. 

You have full visibility with the tool, it is a complete solution. 

The software is simple to use.

What needs improvement?

In my experience, the monitoring could be improved. 

If the solution had an auditing feature, I would not look into other software, for example, Imperva or IBM Guardium. These other solutions have an audit feature and monitoring together, this one is strictly monitoring only. Oracle does have a separate product for auditing, which is very expensive.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

It is a very stable product.

What do I think about the scalability of the solution?

We have five administrators that are using the solution, as it is only for administrators.

How are customer service and technical support?

We have access to the support but the product is really easy to use, we have not needed any help.

How was the initial setup?

The setup was easy, we encountered no problems and it took us only three hours.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The solution is inexpensive to purchase.

Which other solutions did I evaluate?

I have evaluated Imperva and IBM Guardium. 

What other advice do I have?

I am going to continue to use this product in the future.

I rate Oracle Enterprise Manager a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user44463 - PeerSpot reviewer
Lead Database Administrator
Vendor
As a troubleshooter, I was able to quickly resolve memory issues with this product

What is most valuable?

The speed at which I can drill down to isolate issues.

How has it helped my organization?

  • As a troubleshooter, I was able to quickly resolve memory issues.
  • Finding the top 10 longest running queries helped to control query performance issues. 

What needs improvement?

Metrics settings could be improved to be more intuitive.

Installation process could be easier. 

There could be better configuration documentation.

For how long have I used the solution?

10 years.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

Stability is good. No issues.

What do I think about the scalability of the solution?

I do not have a need for this product's scalability.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was complex. The installation document was tough to understand.

What about the implementation team?

I installed the tool myself.

What's my experience with pricing, setup cost, and licensing?

Get this tool.

Which other solutions did I evaluate?

Yes, DBArtisan.

What other advice do I have?

I am very happy with this tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user240024 - PeerSpot reviewer
Managing Director at a tech services company with 10,001+ employees
Real User
The Database Consolidation Workbench provides a flexible approach for various customer scenarios.
Pros and Cons
  • "It is a comprehensive, end-to-end solution for managing database consolidation, something that has been missing and difficult to do."
  • "It needs to support the Database versions lower than 10.2."

What is most valuable?

It is a comprehensive, end-to-end solution for managing database consolidation, something that has been missing and difficult to do. The Database Consolidation Workbench provides a risk-free and accurate approach to consolidation by eliminating guess work and human errors. Most of the errors that lead to severe issues in production environments are due to poor sizing of the configuration and so-called “educated guesses”. The Workbench provides a flexible approach for various customer scenarios: every environment is unique and several scenarios are possible.

How has it helped my organization?

Database consolidation has been for years a tedious process for many clients. The benefits are enormous. By using the Database Consolidation Workbench, companies achieve the following:

  • Reduce complexity
  • Improve efficiency
  • Lower costs
  • Better security
  • Better monitoring
  • Harmonized backups and easier restore
  • Better performance
  • Simplify maintenance
  • Fewer servers in fewer locations
  • Harmonized environment

What needs improvement?

It needs to support the Database versions lower than 10.2.

For how long have I used the solution?

I have been using the Database Consolidation Workbench since its release with OEM 13c. I am even going to give two keynote speeches over the next month at Oracle conferences in Europe. The subject is of major interest to both business professionals and technical resources.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with the stability.

What do I think about the scalability of the solution?

There have been no issues scaling it for our needs.

How are customer service and technical support?

10/10

Which solution did I use previously and why did I switch?

We used just spreadsheets and common-sense practices, which were often doomed to fail. The solution provided now by Oracle covers the last missing piece of the complete set-up when consolidating databases. One can think of Database Consolidation Workbench OEM 13c as the “Holy Grail” of Database Consolidation.

How was the initial setup?

The initial setup was more than straightforward. It's easy to set up, configure, and use.

What was our ROI?

Reasons to upgrade to Enterprise Manager 13.2: https://blogs.oracle.com/oem/e...

What's my experience with pricing, setup cost, and licensing?

It is part of Real Application Testing, so no new investment is necessary for clients who already are already using RAT.

Which other solutions did I evaluate?

There are no products available that can be compared with Database Consolidation Workbench. Not even close.

What other advice do I have?

This is one of the most important additions to Oracle Enterprise Manager from both the business perspective and DBA point-of-view. Start first with upgrading OEM 11g or 12c to 13c as the Database Consolidation Workbench was introduced first in Oracle Enterprise Manager Cloud Control 13c as part of the Real Application Testing option. Run different scenarios within different projects in order to pick the best strategy. Always validate at the end.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Beta tester, diamond partner, and close collaborator with Oracle development.
PeerSpot user
it_user522171 - PeerSpot reviewer
Senior Manager For Application And Database Architecture at Wesco Aircraft
Vendor
It provides visibility for Oracle and non-Oracle hardware, software, and middleware.

What is most valuable?

Oracle Enterprise Manager provides a single pane of control that gives you the visibility to see all Oracle products, plus the non-Oracle products; hardware, software, middleware. It covers it all.

How has it helped my organization?

The benefits to my organization are with administration, plus it centralizes your control.

What needs improvement?

There are a lot of plugins. I would like to see more and more plugins for different software. Most of them are third-party software. If Oracle Enterprise Manager could provide a standard web service to interface with any application, that would be ideal.

I don't think anybody can walk on water. Software is buggy and that's the nature of the beast.

What do I think about the stability of the solution?

Stability is excellent now; not so much, before.

What do I think about the scalability of the solution?

Scalability is endless because you can use Oracle technology to expand the back end and also use Oracle technology to expand the front end.

How are customer service and technical support?

Technical support is very helpful. They were efficient. Usually, Oracle support is very good.

Which solution did I use previously and why did I switch?

We previously used vendor-specific monitoring or control systems to administer different type of resources; hardware, software. OEM gives me the ability to expand that by putting everything under one control console.

How was the initial setup?

I was involved in the initial setup, and it was pretty straightforward. Over the years, they have even simplified a lot of processes. Before, you had to install this and that, but now it's just one single installation that does it all.

Which other solutions did I evaluate?

For me, choosing this solution was a no-brainer because we are an Oracle shop. From having all different types of vendors for hardware and software, we are gradually becoming an Oracle shop.

What other advice do I have?

Try to understand what OEM can do for you. Exploit it and its feature set. For example, I can modify the back-end storage through OEM. I don't have to go to my ZS4 console to see how much space I have, how to administer it, or how to allocate storage space to a particular project. I can do that through OEM. That's the power of having a single pane for control.

When I’m looking at a vendor such as Oracle, support is the most important criteria. Over the years, Oracle product has improved the stability, so that the most important thing now is how fast they can provide solutions when I need their help. That's the most important thing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.