Oracle Enterprise Manager Reviews

I think the look and feel and the accessibility to the databases, the scale of environment support. Ours is basically like a hosting company and we have a thousand databases and the way you can get to the metrics, quickly figure out the ETA to fix a problem, these are the things that I love.

As I said, ours is a hosting company. We host a lot of customer environments in our data center and pretty much the alerting mechanism and the deviates stay on top of things with using the ... applying patches, for example.

We can do things on the fly and templates and the monitoring, the way the alerts kick in. We can pretty much make generic and customize based on customer needs and it takes less deviate time I would say, even down time or when you want to set those blackouts when you are working without the teams. It is pretty straightforward.

I think maybe we have to streamline further. It is just that everything out of the box. It is not really...

We could use it but definitely with some effort we can streamline much better and sometimes some box here and there, like 13C you have to really wait, but there are great features. Just have to make sure it is a stable product.

No.

No.

Yeah, sometimes we see little things that are getting dragged with Oracle support and all that. I think overall they are fine.

I think training is not required unless you are really low rating all the great features. I would recommend getting them certified, OEM certification, 12C certification. That would help.

Quest products is one that I can think of.

Quest I don't think looks it at such a larger scale and we integrated Oracle's OEM service now and that also helps us. We liked the internal views which pretty much covers all the environments, also the OEM internal which captures the database. We call that database repository.

I would definitely recommend it. Yeah, just get the stable product right now, 12C, and probably 6 months down the line I could even recommend 13C.

• Managing databases via groups
• Running AWR and ADDM reports is simple and quick.
• Performance graphs are good to share with application teams and database users.

Warnings and alerts are sent to the primary DBA.  Primary DBAs address the alerts in a timely manner, instead of waiting for it to become an issue.

Performance tuning tools need improvement.  

We have been using this for five years.

The system has minimal issues with stability. The system has about 1500 databases currently.

There are no issues with scalability. the system is stable with about 1500 databases.

The software was acquired as part of merger.

Software was acquired via a merger and was already online. Our databases were added to the system.

Valuable features include SQLrun and the performance page.

It has helped us in terms of automated switch-over and fail-over.

The SQLrun sometimes does not work, and it crashes most of the time.

We have been using this for two years.

There were no issues with deployment.

There were no issues with stability.

There were no issues with scalability.

Customer service is good.

Technical support is very good.

We did not use a solution previous to this one.

The setup was straightforward.

The implementation was done in-house.

One of the valuable features is performance drill down.

I would like to see drill-down tabs.

We have been using this for eight years.

There were no issues with deployment.

There were no issues with stability.

There were no issues with scalability.

We did not use a previous solution.

The implementation was done in-house.

I think the fact that I can manage all of our infrastructure, all the hardware and software, from one place which makes it very useful.

It makes it very easy for us to manage our infrastructure so that's important from a company perspective.

It's very expensive.

I think it's fine, there's no issue there.

I think it's fine, there's no issue there.

It's implemented just fine. It's fairly easy. Combination of an easy product and also technical expertise as well.

It's very expensive.

This is a very good Oracle tool which enables us to incorporate all the databases throughout our environment, set up several rules and even monitor from there. We can perform a lot of operations. If you have small databases you can plug into the OEM, and you can perform any sort of operation with one click of a button. That makes it more convenient and makes life easier than logging into each database separately.

You can set the rules so that every time you have several maintenance activities you don't need to go to each database and do the same work again and again. Instead you can create jobs in the OEM and you can also create groups, like production, development, performance and environment. All these environments you can club together so that you can perform several operations based on environment-specific criteria.

When you need to perform activities like purging and archiving, this can be done easily and you can even do backups which is a tedious activity. If you have the right description monitor, just click on the buttons in the OEM so that you can fire up the backups everyday at a specific time. It can even alert us by email if by any chance the backup fails and you can just log in to a particular mission and check why it failed.

It's a very easy way of maintaining all the databases instead of wasting time on the regular day to day tasks. You can use your time productively, instead of investing time on these mundane tasks. That way it helps us a lot.

It could improve in some areas like the screen. It's not so clear for the novice, when a new person looks at the screen he/she may not really understand where to start first. They could make that process a little easier, so that even a novice who starts using it can at least have the basic idea what to do.

We've been using the product for almost six years.

It is stable of course, it's from Oracle.

It's scalable depending on the way you build it. From the base configuration itself the server capacity and the installation, you have a number of targets, say 0-10, 10-250, 250-1000. Based on your company's requirement you have to install and configure those so that it will be scalable throughout that time period. You will also require enough memory, CPU cards for supporting those targets.

I would rate the support as 8/10. Once they start responding on the tickets, they'll definitely take you to the solution.

I would recommend it. There are a lot of people who like to write scripts and stuff. If they are comfortable writing scripts then definitely they could use it. But many things can be done which cannot be done through scripting. I would recommend you give it a try. Definitely once you give it a try you will like using it.

The best features are the usability and the interface.

More tools along the lines of support would be valuable. It would also be nice to catch things either as they happen or before they happen, as opposed to seeing that something is broken and having to go in and fix it.

I’ve used the product for four years.

Services are pretty inconsistent. Too much usage will make it go down, and we will have to step in to bring it back up.

It is a scalable solution that meets our needs for now.

Every couple of weeks we need support. We always use the community, and as long as the issues have happened before, it’s a good help.

We were using something off the mainframe before we switched to EPM. We went from mainframe to distributed, which made a big difference.

Setup is pretty complex for a large system. It was pretty complicated for us, but we had consultants who helped a lot.

It’s a great product, but make sure that you have people on staff that are familiar with it, or get your staff familiarized with it, because there are a lot of things that you need to learn to maintain it.

I manage a team of Customer Care and Billing Support Administrators. Earlier in our implementation when we were not quite stable we had to request assistance from our DBAs to troubleshoot performance of our databases. We eventually convinced them that it would be to their advantage to provide us with read only access to the graphs and to run AWR reports in OEM so we could troubleshoot ourselves. We actively monitor the databases and can get ahead of any issues. We are also making preparations for using OEM with Oracle Utilities Application Management which will provide application monitoring through OEM.

We definitely get ahead of issues before they become severe.

The reports are very busy. Once you understand the information it was great, but initially it was not very user friendly.

Five years.

No problems.

No issues.

None.

Good.

Good.

No.