MajedAlzahrani - PeerSpot reviewer
Oracle database lead at Ministry of Energy
Real User
Top 5
Provides comprehensive monitoring and management, but the cost should be improved
Pros and Cons
  • "The best part is the efficient database performance monitoring and the ability to take actions directly from there."
  • "I would like to improve the cost."

What is our primary use case?

The best part is the efficient database performance monitoring and the ability to take actions directly from there. For example, if any issues arise, such as performance slowing down or sessions getting stuck, you no longer need to go to the server and write a script to address them.  

What is most valuable?

The best part is the efficient database performance monitoring and the ability to take actions directly from there. For example, if any issues arise, such as performance slowing down or sessions getting stuck, you no longer need to go to the server and write a script to address them.   

What needs improvement?

I would like to improve the cost. 

For how long have I used the solution?

I have been using this solution for the past three to four years. 

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What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

We need two people for the deployment process. 

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

The return on investment is good.

What's my experience with pricing, setup cost, and licensing?

The license is good but can be improved. 

What other advice do I have?

Overall, I rate the solution a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oussama Bourguiga - PeerSpot reviewer
DevOps engineer at Esprit
Real User
Top 10
A scalable solution used for monitoring, but its stability could be improved
Pros and Cons
  • "Oracle Enterprise Manager is a scalable solution."
  • "The solution’s stability could be improved."

What is our primary use case?

We use Oracle Enterprise Manager for monitoring.

What is most valuable?

Oracle Enterprise Manager is a scalable solution.

What needs improvement?

The solution’s stability could be improved.

For how long have I used the solution?

I have been using Oracle Enterprise Manager for five months.

What do I think about the stability of the solution?

I rate Oracle Enterprise Manager a seven out of ten for stability.

What do I think about the scalability of the solution?

Oracle Enterprise Manager is a scalable solution. Many users are using the solution in our organization.

How are customer service and support?

I am satisfied with the solution's technical support and their response time.

Which solution did I use previously and why did I switch?

I have previously worked with Grafana and Zoho.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

We implemented the solution through a third-party vendor team.

What's my experience with pricing, setup cost, and licensing?

Oracle Enterprise Manager has a yearly licensing fee, which I think is expensive.

What other advice do I have?

I would recommend Oracle Enterprise Manager to other users.

Overall, I rate Oracle Enterprise Manager a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oracle Enterprise Manager
April 2024
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IT manager at EDUNET COMPUTING RESOURCES
Real User
Top 10
Easy to set up with great dashboards and high reliability
Pros and Cons
  • "The dashboards are great for gathering analytic information and seeing where the problems are."
  • "Technical support could be more responsive."

What is our primary use case?

We primarily use the solution to manage the environment. We can manage and monitor the availability and the health of the database.

What is most valuable?

The dashboards are great for gathering analytic information and seeing where the problems are. 

You can look at many databases from one single point of view.

The solution is stable.

It scales very well.

It's easy to set up. 

What needs improvement?

The cost is far too high.

Technical support could be more responsive.

For how long have I used the solution?

I've used the solution for a long time. I've used it for more than ten years. 

What do I think about the stability of the solution?

The solution is quite stable. I'd rate it eight out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze. We've had a very stable environment.

What do I think about the scalability of the solution?

There are no issues with scaling. The product is designed to scale. 

We have 20 users at this time. 

Our barrier to scaling and upgrading is based on the cost.

How are customer service and support?

There is plenty of online support that you have access to if you have issues. 

Overall, technical support has been good. Sometimes the issues are fairly complex, and there is a delay in response due to the issues. We'd like a faster turnaround. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did have another database tool, and we wanted a more stable environment. Oracle offered good stability and a rich toolset. It was the preferred database at the time. 

How was the initial setup?

The initial setup is very easy.

It was a massive project initially when we started. We had to do a lot of user training and went through the whole cycle of integration testing before rolling it out. 

We pay one database administrator to maintain the solution. 

What about the implementation team?

We handled the initial setup in-house. 

What was our ROI?

We haven't evaluated ROI per se. However, the low downtime and great user experience have made it a positive investment. 

What's my experience with pricing, setup cost, and licensing?

The cost is high, especially for smaller businesses. It is not affordable at all. 

We pay for the license on an annual basis. 

I'd rate it ten out of ten, where ten is the most expensive. It's not affordable.

We do not incur any extra costs or fees beyond the standard license. 

Which other solutions did I evaluate?

We did look at some other database tools.

What other advice do I have?

I'm not using the latest version of the solution. 

We're still on-prem and have to move to the cloud.

I'd recommend the solution. It's easy to understand your environment when you use it.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Louis Mtambo - PeerSpot reviewer
Application Support Officer at FINCA MALAWI
Real User
Top 20
Useful monitoring, reliable, and easy data access
Pros and Cons
  • "The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring."
  • "Oracle Enterprise Manager could improve the monitoring types and the graphics."

What is our primary use case?

We are using Oracle Enterprise Manager for managing databases in banking.

How has it helped my organization?

Oracle Enterprise Manager has helped our organization by allowing us easy access to data in the extractor manager.

What is most valuable?

The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring.

What needs improvement?

Oracle Enterprise Manager could improve the monitoring types and the graphics.

For how long have I used the solution?

I have been using Oracle Enterprise Manager for approximately six years.

What do I think about the stability of the solution?

Oracle Enterprise Manager is stable.

What do I think about the scalability of the solution?

I have found Oracle Enterprise Manager to scalable. We are using a lot of data in our large data warehouse. We plan to increase usage and upgrade in the next two or three years. For the next upgrade, we will most likely move to the cloud.

Which solution did I use previously and why did I switch?

We were previously using SQL and we switched to Oracle Enterprise Manager because of compatibility issues with our system.

How was the initial setup?

The initial setup of Oracle Enterprise Manager was a bit complex. The whole process took approximately two days.

I rate the setup experience of Oracle Enterprise Manager a four out of five.

What about the implementation team?

We used a specialist to do the implementation. The vendor assists with the maintenance of the solution.

Which other solutions did I evaluate?

We did evaluate other solutions before choosing Oracle Enterprise Manager.

What other advice do I have?

My advice to others is Oracle Enterprise Manager is a stable and scalable enterprise compared to the other similar solutions.

I rate Oracle Enterprise Manager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user436020 - PeerSpot reviewer
Lead Oracle Database Administrator at a insurance company with 10,001+ employees
Real User
Database will send alerts and create instances that will allow our team to be both reactive and proactive.

Valuable Features

For us, the most valuable feature is really the ability to monitor. We're using Enterprise Manager to monitor our database infrastructure. Whenever we create a database, we'll apply those templates, and it will monitor. Database will send alerts and create instances that will allow our team to be both reactive and proactive and use some of the warnings that it brings us. We're using it a lot for that -- the ability to do performance tuning, using the OEM, the ability to create different reporting, the ability to be able to get some suggestions from the OEM, in terms of the database performance.

The tool also gives us the ability to create reports for a set of databases, or a set of applications, such that we can create a daily report, weekly report, monthly report, whatever you want, to know about the performance utilization of that group of databases or specific databases.

That's really the key advantage of Enterprise Manager. Although we're using it for Database, the tool has enhancements to provide benefits to an entire IT shop in terms of monitoring and managing the entire IT infrastructure.

Improvements to My Organization

As with any organization, before we embark on anything, we have to look at the ROI as well as the ability of a particular tool. Enterprise Manager gives us a tool that's fast and reliable for monitoring and managing our whole IT infrastructure. We're a mutual fund company, so speed is really key in providing satisfactory customer service. The performance and functionality of Enterprise Manager has been huge for us.

Room for Improvement

The latest release, 13c, which I think came out in December, has additional enhancements in the areas of security, management, creation of users, and different level of functionality. It's much better than before, which was very limited and the majority of users created with the tool were forced to have more privilege than they should have. We're currently working on upgrading to 13c, and I'm looking forward to seeing whether that will apply for our environment.

Deployment Issues

Deployment has been fine. There have been no issues.

Stability Issues

With Enterprise Manager, you've got a tool that's providing end-to-end administration and monitoring of your IT infrastructure. The tool, therefore, has to have a very smooth way to configuring so that it is highly available. This, of course, plays a very important role in functionality because you don't want the tool to be a single point of failure.

So Oracle has claimed that they've enhanced that part of Enterprise Manager. For me, that's important because as a data architect, I play a lot of roles and I've been able to configure the tool to have four nines of High Availability. If you have a tool that you depend on for monitoring and administrating your entire IT infrastructure, the last thing you want is for it to have an level of unavailability.

Scalability Issues

It's scaled to our needs.

Customer Service and Technical Support

We have premier support from Oracle, so we have a very good relationship with technical support.

Initial Setup

Right now, the only complexity is setting up our environment for High Availability so that we can scale it and have it highly available not just within the same data center but spanning to multiple, different locations. That's the only tricky part because it involves additional products from other companies, like Cisco and F5. So for us, setting up a standalone, vanilla Oracle Enterprise Manager is a very, very small part. It's because we have to set up the large, diverse environment with maximum-availability architecture that it's been a challenge for us.

Other Advice

One piece of advice is just why, if you don’t have Oracle Enterprise Manager, you aren't taking advantage of it. I assume your DBA's might be spending extra hours and off hours, and if you set up and deploy Enterprise Manager the right way, you will see at least a 50% decrease in unnecessary, mundane work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user521820 - PeerSpot reviewer
Sr. Software Engineer at a energy/utilities company with 10,001+ employees
Real User
We can define RES service or sub-service and have multiple platforms hitting the service. We use this as a security layer.

What is most valuable?

Using this product makes our integration process more easy and seamless. Previously, it used to be hard for a few applications. Now with this product, we can easily define our RES service or sub-service and can have multiple platforms hitting the service.

We have a dedicated security layer and use this as a security layer.

What needs improvement?

In my opinion, this product needs to improve its performance.

We need to have more detailed monitoring when certain services extend beyond a particular time frame. For example, if it goes beyond 60 seconds, we want to get an alert saying something is wrong. Anything that can self-optimize itself would be a great feature. For instance you put an SQL and if this tool can give us a recommendation stating that this SQL doesn't seem to be optimized and so you may run into issues for this feature. Thus, a self-optimization feature would be good.

For how long have I used the solution?

I have used this product for almost 5 to 6 years.

What do I think about the stability of the solution?

This is a stable product.

We have experienced some downtime in terms of performance. For example, when we carry out some complicated code, it usually times out; sometimes it goes beyond sixty seconds and that's frustrating for the users.

What do I think about the scalability of the solution?

Right now we don't have it on the cloud platform yet, but once we do most probably we will be able to run as many instances as we can. Currently, we are running it on twelve instances on our own private infrastructure. I think moving onto cloud would give us more flexibility.

How is customer service and technical support?

Oracle provides good support and we find them very responsive. We tend to use them a lot because we don't have strong expertise in this area. We go ask them questions such as how do we do this, do you have any clients who are already using this kind of feature or do you have any extra plugins for this new feature and they are very supportive.

What other advice do I have?

I would recommend this product to others. One of the things with Oracle is that they are expensive. They have to cut down their costs so that a smaller organization can easily adapt to these features. Although those who have an enterprise platform and wouldn’t mind spending the money on this product, should go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ICT officer at Basaba
Real User
Top 5
A stable and scalable solution that is the best database management system in the market
Pros and Cons
  • "It is the best database management system."
  • "The deployment is not straightforward."

What is our primary use case?

We use the solution for database repositories. The use cases depend on the applications. We can't use Oracle at the back end if our application does not support Oracle. Our company moved us from Oracle to Microsoft SQL Server. The use cases of sales and distribution are very different from manufacturing.

What is most valuable?

It is a good solution. It is the best database management system.

What needs improvement?

The deployment is not straightforward.

For how long have I used the solution?

I have been using the solution since 1997.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. We have around 700 users. We do not have plans to increase the usage.

How was the initial setup?

We must undergo some training to deploy the product. The time taken for deployment depends on what we are deploying. If it is a green system, it will take a lot of time. If it is a single node, it will take less. The configuration is different.

What about the implementation team?

We work mostly with partners.

What's my experience with pricing, setup cost, and licensing?

The product is very expensive.

What other advice do I have?

I would not recommend the solution because of its price. Otherwise, it is good. Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Consultant at a energy/utilities company with 10,001+ employees
Real User
Top 10
OEM provides an easy way to reach the root cause of a problem and resolve it.

What is our primary use case?

Web services and environment status by ping service and SOAP & Restful web service request. check on JVM and other transaction monitoring.

How has it helped my organization?

This product helps to reach the cause of an outage or unstable system in production and in handling such situations. It provides an easy way to reach the root cause of the problem and to resolve it asap. It helps in CPU utilization monitoring as well as thread and memory management.it helps in building emergency respond team for monitoring team. At some point monitoring team does not need to engage operation team as feature like restart of server can done through this tool.

What is most valuable?

Max use was server monitoring and operations of applications. This helps handling of critical situations in a production and support for the customers.

What needs improvement?

Customization for double secure / nonce based / token based Business Transaction Management. Where you can monitor DB calls as well as Web service calls under firewall.

For how long have I used the solution?

One to four years. 

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

Yes... sometimes it does not trigger an alert in case of an issue. Trying to fix it with custom build changes.

How are customer service and support?

Customer Service:

2 on a scale of 1 to 5 (1=worst , 5=best)

Technical Support:

2 on a scale of 1 to 5 (1=worst, 5=best)

Which solution did I use previously and why did I switch?

We still have t-mart alert system. We switched to this one to monitor systems in detail. T-mart alert is just a replication of a user's behavior which does not show the cause of the issue.

How was the initial setup?

Straightforward with all necessary steps mention in the online documentation.

What about the implementation team?

Together as a one team. 3 on a scale of 5.

What's my experience with pricing, setup cost, and licensing?

License version..does not cost too much due to license and agreement between vendor and company.

Which other solutions did I evaluate?

No. We use other Oracle products like Java, Weblogic Portal, Weblogic Server, Sun One web servers, Solaris servers and Linux.

What other advice do I have?

If you have a license contract with Oracle and if you have a lifetime agreement on service on any product from Oracle then this product is worth using. Otherwise it's best to explore the option of using an open source product. Not worth it for start up companies.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Prerak Trivedi - PeerSpot reviewer
Prerak TrivediConsultant at a energy/utilities company with 10,001+ employees
Top 10Real User

Version is 12c

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Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.