I use Oracle Enterprise Manager for database administration and to manage our IT help desk. It is also used to scope database issues which need support in a production environment.
Senior Enterprise Database Engineer at Genesis Financial Solutions, Inc.
It has eased the responsibilities among our DBAs
Pros and Cons
- "I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses."
- "Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs."
- "They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA."
What is our primary use case?
How has it helped my organization?
Oracle Enterprise Manager has eased the responsibilities among our DBAs. We can now assign individual tasks to separate DBAs.
What is most valuable?
I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses.
What needs improvement?
They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA.
Buyer's Guide
Oracle Enterprise Manager
May 2025

Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Gerente da Unidade de Negocio Oracle at a tech services company with 11-50 employees
Streamlines diagnosis of database issues, has tuning capabilities for most issues found
Pros and Cons
- "With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate."
- "It can also help with capacity planning, sizing, and maximizing overall performance in a large scale environment."
What is our primary use case?
We use Oracle Enterprise Manager primarily for database management, with a focus on performance monitoring.
Our environments are composed of both standalone and cluster databases which, in turn, are deployed in Oracle appliances like ODA and Exadata, as well as others hardware vendors.
In addition, we use the tool to create, configure and manage high-availability environments using Oracle Data Guard and Real Application Clusters, automation of manual activities and patching.
How has it helped my organization?
With Enterprise Manager, we have achieved a dramatic decrease in the number of database incidents. As a result, unplanned downtime has been reduced because we are resolving issues before the business is even aware of them.
What is most valuable?
The product has powerful features for diagnosis of database issues, complemented with tuning capabilities for most of the issues found.
With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate.
What needs improvement?
Oracle is always making improvements to Oracle Enterprise Manager. I think Enterprise cloud integration presents new management challenges.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We always strive to have the latest version of this product, which has always helped to improve stability and performance.
What do I think about the scalability of the solution?
Yes, we encountered scalability issues. However, there are several techniques for achieving optimal performance. It can also help with capacity planning, sizing, and maximizing overall performance in a large scale environment.
Inadequately-sized Enterprise Manager deployments may result in the overall benefits of Enterprise Manager being compromised.
How is customer service and technical support?
Good.
How was the initial setup?
The initial setup is pretty straightforward. Today, you can even download the templates found on the Oracle website.
What's my experience with pricing, setup cost, and licensing?
The basic functions are free. You only pay license fees for advanced features.
Which other solutions did I evaluate?
I’ve been using this product for years. I evaluated other options from different vendors such as Foglight and SolarWinds, to name a couple.
What other advice do I have?
To me this is the best product for enterprise database management. I rate it a 10 out of 10.
Now, before you implement, you can do several tests with the Enterprise Manager templates VMS, available from Oracle. Also, check the compatibility matrix and try to always keep your system up to date.
Disclosure: My company has a business relationship with this vendor other than being a customer: Platinum Partner.
Buyer's Guide
Oracle Enterprise Manager
May 2025

Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Database Architect, Oracle ACE Director at Bilyoner.com
Provides comprehensive management and monitoring for Oracle products
What is our primary use case?
We use Oracle Enterprise Manager Cloud Control to monitor and manage our Oracle and MySQL databases.
How has it helped my organization?
The Oracle Databases are key components of our company. All of our services rely on critical customer data and transactions. We need %99.9995 uptime, and Oracle Enterprise Manager helps us to achieve this goal with its superior monitoring and management capabilities. Even mid-level administrators can quickly detect and solve performance problems, and our monitoring team can easily follow the general status of our databases and servers.
What is most valuable?
Oracle Enterprise Manager provides comprehensive monitoring features for all Oracle products. It has an extensible architecture, so it’s possible to add third-party plugins to extend its monitoring abilities. These are valuable features of Oracle Enterprise Manager for all Oracle customers.
On the other hand, I think the most valuable feature of Oracle Enterprise Manager is its management capability for Oracle products. It makes a real difference when comparing it to any other monitoring solution in the market. You can manage your Oracle Databases, Oracle VM, WebLogic, and other products with Oracle Enterprise Manager.
What needs improvement?
It's better to have native agents specially when monitoring legacy systems. So the agents can consume less resources.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I have not encountered any serious stability issues since version 13c.
What do I think about the scalability of the solution?
I did not encounter any scalability issues, and we know that we can easily scale up our Oracle Enterprise Manager system by adding more application servers, and even using RAC database as its repository.
How are customer service and technical support?
At the same level as other Oracle products.
Which solution did I use previously and why did I switch?
I used several monitoring solutions, including open source, both free and proprietary. Most of them are designed to monitor system health and require additional plugins to monitor Oracle databases. Unfortunately, they do not provide the same level of insights when monitoring Oracle products as Oracle Enterprise Manager provides.
How was the initial setup?
It is very straightforward because of its improved installer. Since version 12c, installing Enterprise Manager has been very simple. The installer handles everything even including configuration issues with your database repository and OS kernel parameters.
What's my experience with pricing, setup cost, and licensing?
The basic functions are free. You pay license fees only for advanced features. That means you can buy a license for selected (mission-critical) systems which need extensive care, while you can still use basic monitoring for the rest of your target systems.
Which other solutions did I evaluate?
I’ve been using this product for years. I evaluated other options from different vendors such as Quest Foglight, CA Unified Infrastructure Management, ManageEngine OpManager, Zabbix, Nagios and maybe some other tools I don’t recall right now.
What other advice do I have?
First, check the compatibility index and be sure that your targets are supported with the version you’re planning to install. I also advise keeping your system up-to-date by installing patches regularly.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle DB A
I'm able to monitor the cluster levels; all the information is consolidated in one place
Pros and Cons
- "I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan."
- "I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager."
What is most valuable?
I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan.
I really love this tool because I don't need to type the commands. It's very user friendly, I just click and get the reports and get it done.
How has it helped my organization?
It does help a lot because we have a centralized place, we can go there and monitor all the databases or whatever else we need to. It's in one place. We can monitor everything.
What needs improvement?
I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager.
What do I think about the stability of the solution?
In terms of stability, I'm pretty confident. I'm very happy with the product.
What do I think about the scalability of the solution?
Scalability is pretty good. We have everything monitored using Enterprise Manager.
How are customer service and technical support?
We get our support through the Oracle Support help desk ticketing system. It's good.
We have two types of support. One is an on site person, from Oracle. The other option is that we can create a ticket through the online support.
Which solution did I use previously and why did I switch?
Previously I was using all command-based, I needed to manually run things, but now I don't need to. Now, whatever I need, I can go and find it.
The switch was a company decision.
How was the initial setup?
It was already set up in our datacenter, another team is managing it, but we are using it.
What other advice do I have?
When looking at a vendor the most important criterion I'm focused on is timely support. A person available, and the ability of the person in support to fix the problem immediately. I also prefer anyone that is a market leader or that has a lot of options, and they know what they're doing.
I give it an eight out of 10 because I still feel that there are more improvements that need to be done.
Go use it first and see whether it's meeting your requirements. Then, if you're happy, go from there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DB A at a university with 1,001-5,000 employees
Real-time alerting allows me to get right on issues and correct them as quickly as possible
What is most valuable?
Performance diagnostics. That is the best.
How has it helped my organization?
It allows me to receive real-time alerting notifications when somebody's doing something that is detrimental in the environment. I can get right on issues and correct them as quickly as possible.
What needs improvement?
It's a pretty well-rounded product. Nothing really comes to mind right now.
What do I think about the stability of the solution?
Very stable, extremely stable.
What do I think about the scalability of the solution?
The ability to scale is excellent.
How are customer service and technical support?
Outstanding.
Which solution did I use previously and why did I switch?
We weren't using anything previously. The decision was just made to go with this one because I was familiar with it, and it's a pretty solid stable product from Oracle.
How was the initial setup?
The setup was moderate, but the documentation and everything that exists is really invaluable.
What other advice do I have?
In choosing a vendor our most important criteria are affected by the fact that we work for the Children's Hospital Research Institute. They're a non-profit so budgets are always tight. Cost would be the primary factor, and vendors being willing to negotiate, for non-profit companies, on the prices.
Be sure that you have the people with the skill sets to be able to use the tool, or be willing to invest in the training to learn how to use the tool.
It's a more mature stable product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Is Business Analyst at Emerge
Facilitates data capture and processing based on what we need for analysis
What is most valuable?
The ability to capture data and then processing it based on what we need to pull for analysis.
How has it helped my organization?
- Less manual work
- Less labor intensive
- More data consistency
What needs improvement?
More flexibility in terms of the user being able to customize a little bit instead of having it so standard. That would be helpful.
What do I think about the stability of the solution?
It's been pretty stable. It's good.
What do I think about the scalability of the solution?
For us, it's a good size. It applies to all populations. It's good.
How are customer service and technical support?
For technical, we have a technical team. Usually, because I'm an analyst, I just pass it over to the technical team and they deal with the technical side.
Which solution did I use previously and why did I switch?
It was an old system. That's why we transferred into this. In technology, you need to be advanced. You need to keep up.
The decision was made by top management, but I'm sure that they look at cost and the support of it. Mainly the cost.
How was the initial setup?
I think the initial setup was not too complex. It wasn't that bad.
What other advice do I have?
We went with Oracle because we were looking for stability, a vendor that is reliable, being able to get help, troubleshooting when there's a problem. I think those are the important ones.
I would recommend looking into it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead / Senior Systems Analyst at a tech vendor with 1,001-5,000 employees
Provides a "health check" of our system and application so we can tweak performance
What is most valuable?
I think it's mainly to do a health check of the system and the application and how the performance is doing, so that we can determine any tuning and tweaking that we need to do; it's helpful.
How has it helped my organization?
It's mainly to figure out the scalability of our application using the OEM. That gives us an insight into how the processes are doing. That's the value that we're getting, to go back and tweak the application.
What do I think about the stability of the solution?
It's quite stable. I have not had any issues.
What do I think about the scalability of the solution?
We are just experimenting with a couple of products right now, so we have yet to go over that. We haven't really done any scalability test.
How are customer service and technical support?
I have not ever used it.
Which solution did I use previously and why did I switch?
We had bought Oracle before. We moved away from a proprietary system into the Oracle Database, so this was a needed this functionality.
What other advice do I have?
When looking at, and selecting, a vendor to buy from, the most important criteria I look for are the stability of the product, scalability, and technical support after that. We went with Oracle because it is the main brand.
It's good to use. We're not having issues with it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DBA at a pharma/biotech company with 1,001-5,000 employees
Monitors all our Oracle infrastructure and as a DBA I also use it for SQL monitoring
Pros and Cons
- "It's user friendly."
What is our primary use case?
We primarily using this for the monitoring, it monitors all our Oracle infrastructure. As a DBA I also use it for SQL monitoring and for performance tuning analysis.
What is most valuable?
It's user friendly.
How has it helped my organization?
We have Oracle Accelerator. We heard this is a better tool for monitoring Accelerator. But it's more than monitoring just that, we have extended the monitoring to DB2 and SQL Server platforms.
What needs improvement?
I think they have already listed some things in 13c. I heard it includes a couple of features we are looking for like monitoring templates. I want to explore those features. Probably they will be included in 13c.
For how long have I used the solution?
We have been using it for the last three years.
What do I think about the stability of the solution?
It is pretty stable. There are some pros and cons, but we compared it to other tools which are available for monitoring Oracle databases and other products, and what we found is this is one of the best.
What do I think about the scalability of the solution?
It's scalable. Currently, we are monitoring close to 3000 targets and it's pretty well scalable.
How is customer service and technical support?
I'm a bit skeptical of it. I personally experienced a little longer time than I would like to get the right solution for issues. They have good support. It depends on the person with whom you are interacting.
How was the initial setup?
I would say setup is moderate, actually. It's not that difficult. If you have a good background in web logic and servers then I think it's easy. They have very good documentation in place so you just have to follow the documentation and it can be installed easily.
What other advice do I have?
This is one of the best tools we've had. I would advise others to go for it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Popular Comparisons
Microsoft Configuration Manager
ScienceLogic
SolarWinds Server and Application Monitor
ServiceNow Discovery
Quest Foglight for Databases
SolarWinds Database Performance Analyzer
Quest Spotlight
Nutanix Database Service
Toad for Oracle
IBM InfoSphere Optim
EDB Postgres Enterprise Manager
NiCE Management Packs for SCOM
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Can someone please share if they did a vendor comparison, why they chose Oracle Enterprise Manager?
- How do the various System Monitoring solutions compare?
- Oracle Enterprise Manager vs. Foglight for PeopleSoft Applications?
- What is the difference in license models of these Oracle products: OCI APM and OEM APM?
- What is the best GUI tool for development and management of a PostgreSQL database?
- What is the best backup solution for Sybase ASE 15.5?
- Which Database Activity Monitoring tool is best for cloud environments?
- What are your top recommended replacement solutions for Quest Foglight for Databases?
- Which low-code (no-code) database solution do you prefer?
- Why is Database Development and Management important for companies?