We use the product to monitor applications and Oracle databases.
Manager Oracle Apps DBA /OCI Architect at Wipro Limited
Triggers critical alerts but performance issues hamper the system during heavy loads
Pros and Cons
- "Oracle Enterprise Manager triggers critical alerts."
- "We have encountered performance issues when the load is huge."
What is our primary use case?
What is most valuable?
Oracle Enterprise Manager triggers critical alerts.
What needs improvement?
We have encountered performance issues when the load is huge.
For how long have I used the solution?
I have been using the product for more than 13 years.
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Oracle Enterprise Manager
August 2025

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What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
I rate Oracle Enterprise Manager's scalability a seven out of ten.
How was the initial setup?
The tool's deployment was straightforward.
What was our ROI?
If over six hundred errors are related to the database, it can lead to a crash, resulting in significant losses for any business. Using a monitoring tool helps prevent such disasters. For instance, if a high CPU consumption query is identified through the monitoring tool, it becomes a proactive way to address potential crashes. By identifying and working on problematic queries, you can notify users to terminate sessions, avoiding downtime and potential business impacts. This monitoring tool proves to be incredibly helpful for managing and overseeing applications and data.
What other advice do I have?
I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

A very good tool for monitoring, alerting, and reporting purposes
Pros and Cons
- "The job subsystem, monitoring subsystem, alerting, grouping of targets, and reporting features are valuable to us."
- "The product must improve its support team."
What is our primary use case?
We use the solution for monitoring and alerting.
What is most valuable?
The job subsystem, monitoring subsystem, alerting, grouping of targets, and reporting features are valuable to us. Sending alerts based on groups is also useful. The product serves the purpose that we are using it for. We are very satisfied.
What needs improvement?
The product must improve its support team.
For how long have I used the solution?
I have been using the solution for 12 years.
What do I think about the scalability of the solution?
We have around 300 customers. Almost every customer that is present in our environment is using the product.
How are customer service and support?
Support for the internal workings is not well documented. The solution’s engineers have to run after the senior engineers whenever any complex issue occurs. It causes a delay when we create a support request.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is complex. It requires two server setups. It took us five to six hours to deploy the solution due to its complexity and the number of components present.
What about the implementation team?
We need two DBAs to deploy and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
I am not sure about the pricing. The pricing terms change every year. It depends on the customer’s infrastructure and environment.
What other advice do I have?
We need to install plugins for integration. It is pretty much covered within the tool. It requires additional licensing, and we do not require integration. I would recommend the solution to others. We can use it for monitoring and alerting purposes, and it is a very good tool. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Oracle Enterprise Manager
August 2025

Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.
Senior Vice President IT Operations at ZTBL
Provides good stability and has an easy implementation process
Pros and Cons
- "It is a good tool for monitoring databases."
- "It is complicated to run it on Google Chrome."
What is most valuable?
It is a good tool for monitoring databases. It enhances the overall visibility within the database.
What needs improvement?
The older version of the product works with Flash technology. Although the latest version works with Java, it still requires Flash technology. It should utilize only a Java plugin to visualize your dashboard. Additionally, It is complicated to run it on Google Chrome.
For how long have I used the solution?
We have been Oracle Enterprise Manager since 2012. At present, we use the 13c version.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
We have 5000 Oracle Enterprise Manager users in our organization. We have a team of 20 administrators to manage. Additionally, we plan to increase the usage in the future.
How are customer service and support?
The product’s technical resources should cooperate with us during the shifts. We have to wait as they transfer cases to other resources according to their shifts.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We switched to Oracle Database Appliance from the commodity server for better compatibility and performance.
How was the initial setup?
The product is easy to implement as we are familiar with Oracle solutions. We can download and import it to a virtual box or infrastructure through their website.
What was our ROI?
The product’s troubleshooting capabilities and visibility justifies the investment.
What's my experience with pricing, setup cost, and licensing?
The product’s price is reasonable. It works well for database server visibility. It helps us understand the cost of database monitoring.
What other advice do I have?
I rate Oracle Enterprise Manager a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle database lead at Ministry of Energy
Provides comprehensive monitoring and management, but the cost should be improved
Pros and Cons
- "The best part is the efficient database performance monitoring and the ability to take actions directly from there."
- "I would like to improve the cost."
What is our primary use case?
The best part is the efficient database performance monitoring and the ability to take actions directly from there. For example, if any issues arise, such as performance slowing down or sessions getting stuck, you no longer need to go to the server and write a script to address them.
What is most valuable?
The best part is the efficient database performance monitoring and the ability to take actions directly from there. For example, if any issues arise, such as performance slowing down or sessions getting stuck, you no longer need to go to the server and write a script to address them.
What needs improvement?
I would like to improve the cost.
For how long have I used the solution?
I have been using this solution for the past three to four years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
We need two people for the deployment process.
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
The return on investment is good.
What's my experience with pricing, setup cost, and licensing?
The license is good but can be improved.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A stable and scalable tool with great support and an easy installation phase
Pros and Cons
- "The most valuable feature of the solution is that it is a very user-friendly tool."
- "Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required."
What is our primary use case?
I work on whatever development projects I get with Oracle Enterprise Manager in my company.
What is most valuable?
The most valuable feature of the solution is that it is a very user-friendly tool. I find Oracle Enterprise Manager to be a complete tool because it has options like SQL Scratchpad, Oracle Migration Workbench, etc.
What needs improvement?
Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required.
In the future releases of Oracle Enterprise Manager, I would like to see the product offer the ability to its users to scale up the solution whenever required.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for around ten years. I work as an Oracle consultant.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Though Oracle Enterprise Manager is a scalable product, it may not be as scalable as Oracle Big Data. You can scale up Oracle Big Data to any number, but it may be difficult to do so when it comes to Oracle Enterprise Manager.
Around 10 to 50 people in my company use Oracle Enterprise Manager.
How are customer service and support?
The solution's technical support is good. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of the product is easy.
The product's installation phase may take up to a maximum of 30 minutes.
The product's installation phase can be taken care of by one person.
The solution is deployed on an on-premises model.
What other advice do I have?
Usually, I use Oracle Enterprise Manager for development purposes, and I can say that the development part is very easy with Oracle.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
DevOps engineer at Esprit
A scalable solution used for monitoring, but its stability could be improved
Pros and Cons
- "Oracle Enterprise Manager is a scalable solution."
- "The solution’s stability could be improved."
What is our primary use case?
We use Oracle Enterprise Manager for monitoring.
What is most valuable?
Oracle Enterprise Manager is a scalable solution.
What needs improvement?
The solution’s stability could be improved.
For how long have I used the solution?
I have been using Oracle Enterprise Manager for five months.
What do I think about the stability of the solution?
I rate Oracle Enterprise Manager a seven out of ten for stability.
What do I think about the scalability of the solution?
Oracle Enterprise Manager is a scalable solution. Many users are using the solution in our organization.
How are customer service and support?
I am satisfied with the solution's technical support and their response time.
Which solution did I use previously and why did I switch?
I have previously worked with Grafana and Zoho.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
We implemented the solution through a third-party vendor team.
What's my experience with pricing, setup cost, and licensing?
Oracle Enterprise Manager has a yearly licensing fee, which I think is expensive.
What other advice do I have?
I would recommend Oracle Enterprise Manager to other users.
Overall, I rate Oracle Enterprise Manager a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT manager at EDUNET COMPUTING RESOURCES
Easy to set up with great dashboards and high reliability
Pros and Cons
- "The dashboards are great for gathering analytic information and seeing where the problems are."
- "Technical support could be more responsive."
What is our primary use case?
We primarily use the solution to manage the environment. We can manage and monitor the availability and the health of the database.
What is most valuable?
The dashboards are great for gathering analytic information and seeing where the problems are.
You can look at many databases from one single point of view.
The solution is stable.
It scales very well.
It's easy to set up.
What needs improvement?
The cost is far too high.
Technical support could be more responsive.
For how long have I used the solution?
I've used the solution for a long time. I've used it for more than ten years.
What do I think about the stability of the solution?
The solution is quite stable. I'd rate it eight out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze. We've had a very stable environment.
What do I think about the scalability of the solution?
There are no issues with scaling. The product is designed to scale.
We have 20 users at this time.
Our barrier to scaling and upgrading is based on the cost.
How are customer service and support?
There is plenty of online support that you have access to if you have issues.
Overall, technical support has been good. Sometimes the issues are fairly complex, and there is a delay in response due to the issues. We'd like a faster turnaround.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We did have another database tool, and we wanted a more stable environment. Oracle offered good stability and a rich toolset. It was the preferred database at the time.
How was the initial setup?
The initial setup is very easy.
It was a massive project initially when we started. We had to do a lot of user training and went through the whole cycle of integration testing before rolling it out.
We pay one database administrator to maintain the solution.
What about the implementation team?
We handled the initial setup in-house.
What was our ROI?
We haven't evaluated ROI per se. However, the low downtime and great user experience have made it a positive investment.
What's my experience with pricing, setup cost, and licensing?
The cost is high, especially for smaller businesses. It is not affordable at all.
We pay for the license on an annual basis.
I'd rate it ten out of ten, where ten is the most expensive. It's not affordable.
We do not incur any extra costs or fees beyond the standard license.
Which other solutions did I evaluate?
We did look at some other database tools.
What other advice do I have?
I'm not using the latest version of the solution.
We're still on-prem and have to move to the cloud.
I'd recommend the solution. It's easy to understand your environment when you use it.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Independent Consultant at CEO
Incredibly useful for drawing up the SQL, scalable, reliable, and has good support
Pros and Cons
- "It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using."
- "In my opinion, rather than a younger DBA, think the user interface could be improved."
What is our primary use case?
When we have a tuning problem, we use this solution.
It's incredibly useful for drawing up the SQL that's being run, identifying and resolving a problematic SQL. You can monitor performance using the various performance data which is what some employees in the companies where I work use it for.
The majority of the time, I use it to aid in the detection of a performance issue.
How has it helped my organization?
It makes things a lot faster.
We used to have to try to run down the SQL by using queries against the database and run explain plans and go through a number of different processes by hand, which would be very time-consuming. I am pointing and clicking, seeing what the top SQL is in terms of performance and utilization, taking up resources, and I am more or less navigating through it to get to the problem. What used to take hours to solve a problem, can be done in a matter of minutes.
What is most valuable?
It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using.
Also, being able to utilize that to look at the plans that are being generated for that piece of SQL and then determine how we can change that to increase the performance.
What needs improvement?
In my opinion, rather than a younger DBA, think the user interface could be improved.
I like the tree-type system. In all of Oracles products, you can get anywhere in several different ways, and I find that navigation to be a little bit tedious. For instance, you might wonder, "How did I get there that time?" " Oh, I got there a different way" the next time. It would be easier for me to remember if there was only one route to get there.
This is my point of view. If you spoke with a younger DBA who has just started, they would have no trouble at all. When you have been doing something for the past 30 years, or how you learned to do it, or how you learned to learn when you were younger versus what they are doing today.
For how long have I used the solution?
We have been providing Oracle Enterprise Manager since its inception.
The version used, varies from customer to customer and what they have.
Currently, we don't have it installed on a local machine.
What do I think about the stability of the solution?
The stability of Oracle Enterprise Manager is very good.
When it first came out, and I started using it, I was working for Oracle in Oracle Education. You could utilize it, and the SQL behind it to gather statistics was wrong. But they have that sorted out now, and things are looking up today.
What do I think about the scalability of the solution?
It's very scalable. You can expand it to cover everything you need in that environment.
It could range between 10 and 20, depending on the size of the customer and the number of DBAs they have. However, DBAs and system administrators will use it in some cases. I have one customer where there are some power users who can look at things. Then we try to get the developers to use it as well, so they can look at their SQL to tune it. In my area, it's usually 10 to 20, but once you open it up to developers, it could be another 50 to a hundred. It all depends on the company, its size, and how it is used.
A good percentage of Oracle clients use this solution, but I don't have any personal plans to use it more or to use it less. We use it when it's available.
How are customer service and support?
Oracle technical support is pretty good, but you have to know how to work with them.
You have to know when to bring on a duty manager, or when to raise the level of support that you need, but they're pretty good. They do a pretty good job overall.
Which solution did I use previously and why did I switch?
I've used Toad before, as well as a SQL developer that they have, which does some of the same things as this, but none of those products provide the overall picture that Enterprise Manager does, though Toad is frequently used. That's something I've done for a variety of customers. Quest Spotlight was a product that was used in the past. There were a few products that did the same thing, and it's possible that those were the only ones. But these days, if I walk into a client and they're using a tool, I'd probably prefer it to be Enterprise Manager.
How was the initial setup?
The initial setup is pretty straightforward. It's not as simple as Microsoft products for example, but it's not difficult.
Oracle products, in general, are not Microsoft products; you will always have some configuration or some tweaking that you will have to do.
I haven't deployed this solution in quite some time. It has always just been there. I would say deployment, is typically part of a larger project. It's just one of the tools that you're going to deploy along the way.
In terms of timing, and how it takes to deploy, would be days, and planning would be on the backend of a larger project. You are preparing databases and applications before you get to the core of what is to be done, then you can start including tools around it, which is normally on the backed.
One person can easily deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing is the responsibility of our customers.
Other than having the expertise to put it together, and then use it properly, there are no additional costs incurred beyond the standard licensing fees that I have encountered.
What other advice do I have?
My advice would be to find someone with experience who has implemented it before, and if they're not on staff, bring them in as a consultant. Have them work with the staff to show the staff how to do it. As I am a consultant, of course, this would be my recommendation.
You can save yourself a lot of time and a lot of heartaches, by working with someone that knows what they're doing. Of course, you want to ensure that all of that knowledge is transferred, but if you find someone who knows what they're doing, it can save you a lot of time and they can set things up correctly and show you how to use it efficiently.
Because it's a good product, and I worked for Oracle when they first released it, which was more than 20 years ago, but things have changed dramatically since then.
It did not replace the DBA as they claimed when it was first introduced, but we, the DBAs, knew it wouldn't. It's a really good product and can be a really good tool in the right hands. I would rate Oracle Enterprise Manager a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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