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Muhammad Usman Muzaffar - PeerSpot reviewer
Senior Vice President IT Operations at ZTBL
Real User
Provides good stability and has an easy implementation process
Pros and Cons
  • "It is a good tool for monitoring databases."
  • "It is complicated to run it on Google Chrome."

What is most valuable?

It is a good tool for monitoring databases. It enhances the overall visibility within the database.

What needs improvement?

The older version of the product works with Flash technology. Although the latest version works with Java, it still requires Flash technology. It should utilize only a Java plugin to visualize your dashboard. Additionally, It is complicated to run it on Google Chrome.

For how long have I used the solution?

We have been Oracle Enterprise Manager since 2012. At present, we use the 13c version.

What do I think about the stability of the solution?

It is a stable platform.

Buyer's Guide
Oracle Enterprise Manager
October 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.

What do I think about the scalability of the solution?

We have 5000 Oracle Enterprise Manager users in our organization. We have a team of 20 administrators to manage. Additionally, we plan to increase the usage in the future.

How are customer service and support?

The product’s technical resources should cooperate with us during the shifts. We have to wait as they transfer cases to other resources according to their shifts.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We switched to Oracle Database Appliance from the commodity server for better compatibility and performance.

How was the initial setup?

The product is easy to implement as we are familiar with Oracle solutions. We can download and import it to a virtual box or infrastructure through their website.

What was our ROI?

The product’s troubleshooting capabilities and visibility justifies the investment.

What's my experience with pricing, setup cost, and licensing?

The product’s price is reasonable. It works well for database server visibility. It helps us understand the cost of database monitoring.

What other advice do I have?

I rate Oracle Enterprise Manager a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MajedAlzahrani - PeerSpot reviewer
Oracle database lead at Ministry of Energy
Real User
Top 20
Provides comprehensive monitoring and management, but the cost should be improved
Pros and Cons
  • "The best part is the efficient database performance monitoring and the ability to take actions directly from there."
  • "I would like to improve the cost."

What is our primary use case?

The best part is the efficient database performance monitoring and the ability to take actions directly from there. For example, if any issues arise, such as performance slowing down or sessions getting stuck, you no longer need to go to the server and write a script to address them.  

What is most valuable?

The best part is the efficient database performance monitoring and the ability to take actions directly from there. For example, if any issues arise, such as performance slowing down or sessions getting stuck, you no longer need to go to the server and write a script to address them.   

What needs improvement?

I would like to improve the cost. 

For how long have I used the solution?

I have been using this solution for the past three to four years. 

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

We need two people for the deployment process. 

How was the initial setup?

The initial setup is straightforward.

What was our ROI?

The return on investment is good.

What's my experience with pricing, setup cost, and licensing?

The license is good but can be improved. 

What other advice do I have?

Overall, I rate the solution a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Oracle Enterprise Manager
October 2025
Learn what your peers think about Oracle Enterprise Manager. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
Nicola Fusco - PeerSpot reviewer
Manager, IT Security at SCM GROUP S.p.A.
Real User
Top 20
A scalable solution that can be used for a lot of services like ERP and PLM
Pros and Cons
  • "We use Oracle Enterprise Manager for a lot of services like ERP and PLM."
  • "The solution’s pricing could be improved."

What is most valuable?

We use Oracle Enterprise Manager for a lot of services like ERP and PLM. We have different applications that are using the solution.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Oracle Enterprise Manager for more than ten years.

What do I think about the stability of the solution?

Oracle Enterprise Manager is a stable solution.

I rate Oracle Enterprise Manager a nine out of ten for stability.

What do I think about the scalability of the solution?

Oracle Enterprise Manager is a scalable solution. Around 500 users are using the solution in our organization, and we have plans to increase the usage.

How are customer service and support?

Oracle Enterprise Manager's technical support is good.

How was the initial setup?

Oracle Enterprise Manager's initial setup is easy.

What about the implementation team?

The solution was implemented by Oracle.

What's my experience with pricing, setup cost, and licensing?

I rate Oracle Enterprise Manager’s pricing a five out of ten.

What other advice do I have?

I would recommend Oracle Enterprise Manager to other users.

Overall, I rate Oracle Enterprise Manager an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Charalabos Ioannidis - PeerSpot reviewer
Sales Manager at Performance Technologies
Reseller
A stable tool that provides users with a dashboard to give a view of all the implementations of Oracle products at a glance
Pros and Cons
  • "It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution."
  • "The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement."

What is our primary use case?

When my company has to deal with complex customers along with the many products from Oracle, we use Oracle Enterprise Manager as a dashboard to get a view of all the implementations of Oracle products.

What needs improvement?

The fact that Oracle Enterprise Manager is an expensive solution is a matter of concern and needs to be considered for improvement.

For how long have I used the solution?

I have been using Oracle Enterprise Manager for many years. I am a seller of the solution for my company.

What do I think about the stability of the solution?

My company's technical team uses the solution since it is stable. It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution.

Around six or seven customers of my company use Oracle Enterprise Manager.

How are customer service and support?

Whenever my company needed assistance, Oracle's technical support has been helpful. Since my company knows people from Oracle, we get support from Oracle's local team, too.

How was the initial setup?

From whatever knowledge I have gathered from my team, I can say that the beginning phase of the initial setup process of Oracle Enterprise Manager can be complex. Lately, my team has been using Oracle Enterprise Manager as any other solution.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

Oracle Enterprise Manager is a free-of-cost solution. Oracle Enterprise Manager can be expensive only if you go for its licensing part.

What other advice do I have?

I recommend the product to those who plan to use it.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
IT manager at EDUNET COMPUTING RESOURCES
Real User
Easy to set up with great dashboards and high reliability
Pros and Cons
  • "The dashboards are great for gathering analytic information and seeing where the problems are."
  • "Technical support could be more responsive."

What is our primary use case?

We primarily use the solution to manage the environment. We can manage and monitor the availability and the health of the database.

What is most valuable?

The dashboards are great for gathering analytic information and seeing where the problems are. 

You can look at many databases from one single point of view.

The solution is stable.

It scales very well.

It's easy to set up. 

What needs improvement?

The cost is far too high.

Technical support could be more responsive.

For how long have I used the solution?

I've used the solution for a long time. I've used it for more than ten years. 

What do I think about the stability of the solution?

The solution is quite stable. I'd rate it eight out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze. We've had a very stable environment.

What do I think about the scalability of the solution?

There are no issues with scaling. The product is designed to scale. 

We have 20 users at this time. 

Our barrier to scaling and upgrading is based on the cost.

How are customer service and support?

There is plenty of online support that you have access to if you have issues. 

Overall, technical support has been good. Sometimes the issues are fairly complex, and there is a delay in response due to the issues. We'd like a faster turnaround. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did have another database tool, and we wanted a more stable environment. Oracle offered good stability and a rich toolset. It was the preferred database at the time. 

How was the initial setup?

The initial setup is very easy.

It was a massive project initially when we started. We had to do a lot of user training and went through the whole cycle of integration testing before rolling it out. 

We pay one database administrator to maintain the solution. 

What about the implementation team?

We handled the initial setup in-house. 

What was our ROI?

We haven't evaluated ROI per se. However, the low downtime and great user experience have made it a positive investment. 

What's my experience with pricing, setup cost, and licensing?

The cost is high, especially for smaller businesses. It is not affordable at all. 

We pay for the license on an annual basis. 

I'd rate it ten out of ten, where ten is the most expensive. It's not affordable.

We do not incur any extra costs or fees beyond the standard license. 

Which other solutions did I evaluate?

We did look at some other database tools.

What other advice do I have?

I'm not using the latest version of the solution. 

We're still on-prem and have to move to the cloud.

I'd recommend the solution. It's easy to understand your environment when you use it.

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Independent Consultant at CEO
Real User
Top 20
Incredibly useful for drawing up the SQL, scalable, reliable, and has good support
Pros and Cons
  • "It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using."
  • "In my opinion, rather than a younger DBA, think the user interface could be improved."

What is our primary use case?

When we have a tuning problem, we use this solution. 

It's incredibly useful for drawing up the SQL that's being run, identifying and resolving a problematic SQL. You can monitor performance using the various performance data which is what some employees in the companies where I work use it for. 

The majority of the time, I use it to aid in the detection of a performance issue.

How has it helped my organization?

It makes things a lot faster. 

We used to have to try to run down the SQL by using queries against the database and run explain plans and go through a number of different processes by hand, which would be very time-consuming. I am pointing and clicking, seeing what the top SQL is in terms of performance and utilization, taking up resources, and I am more or less navigating through it to get to the problem. What used to take hours to solve a problem, can be done in a matter of minutes.

What is most valuable?

It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using.

Also, being able to utilize that to look at the plans that are being generated for that piece of SQL and then determine how we can change that to increase the performance.

What needs improvement?

In my opinion, rather than a younger DBA, think the user interface could be improved.

I like the tree-type system. In all of Oracles products, you can get anywhere in several different ways, and I find that navigation to be a little bit tedious. For instance, you might wonder, "How did I get there that time?" " Oh, I got there a different way" the next time. It would be easier for me to remember if there was only one route to get there. 

This is my point of view. If you spoke with a younger DBA who has just started, they would have no trouble at all. When you have been doing something for the past 30 years, or how you learned to do it, or how you learned to learn when you were younger versus what they are doing today.

For how long have I used the solution?

We have been providing Oracle Enterprise Manager since its inception.

The version used, varies from customer to customer and what they have. 

Currently, we don't have it installed on a local machine.

What do I think about the stability of the solution?

The stability of Oracle Enterprise Manager is very good.

When it first came out, and I started using it, I was working for Oracle in Oracle Education. You could utilize it, and the SQL behind it to gather statistics was wrong. But they have that sorted out now, and things are looking up today.

What do I think about the scalability of the solution?

It's very scalable. You can expand it to cover everything you need in that environment.

It could range between 10 and 20, depending on the size of the customer and the number of DBAs they have. However, DBAs and system administrators will use it in some cases. I have one customer where there are some power users who can look at things. Then we try to get the developers to use it as well, so they can look at their SQL to tune it. In my area, it's usually 10 to 20, but once you open it up to developers, it could be another 50 to a hundred. It all depends on the company, its size, and how it is used.

A good percentage of Oracle clients use this solution, but I don't have any personal plans to use it more or to use it less. We use it when it's available.

How are customer service and support?

Oracle technical support is pretty good, but you have to know how to work with them.

You have to know when to bring on a duty manager, or when to raise the level of support that you need, but they're pretty good. They do a pretty good job overall.

Which solution did I use previously and why did I switch?

I've used Toad before, as well as a SQL developer that they have, which does some of the same things as this, but none of those products provide the overall picture that Enterprise Manager does, though Toad is frequently used. That's something I've done for a variety of customers. Quest Spotlight was a product that was used in the past. There were a few products that did the same thing, and it's possible that those were the only ones. But these days, if I walk into a client and they're using a tool, I'd probably prefer it to be Enterprise Manager.

How was the initial setup?

The initial setup is pretty straightforward. It's not as simple as Microsoft products for example, but it's not difficult.

Oracle products, in general, are not Microsoft products; you will always have some configuration or some tweaking that you will have to do.

I haven't deployed this solution in quite some time. It has always just been there. I would say deployment, is typically part of a larger project. It's just one of the tools that you're going to deploy along the way.

In terms of timing, and how it takes to deploy, would be days, and planning would be on the backend of a larger project. You are preparing databases and applications before you get to the core of what is to be done, then you can start including tools around it, which is normally on the backed.

One person can easily deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

The licensing is the responsibility of our customers.

Other than having the expertise to put it together, and then use it properly, there are no additional costs incurred beyond the standard licensing fees that I have encountered.

What other advice do I have?

My advice would be to find someone with experience who has implemented it before, and if they're not on staff, bring them in as a consultant. Have them work with the staff to show the staff how to do it. As I am a consultant, of course, this would be my recommendation.

You can save yourself a lot of time and a lot of heartaches, by working with someone that knows what they're doing. Of course, you want to ensure that all of that knowledge is transferred, but if you find someone who knows what they're doing, it can save you a lot of time and they can set things up correctly and show you how to use it efficiently.

Because it's a good product, and I worked for Oracle when they first released it, which was more than 20 years ago, but things have changed dramatically since then. 

It did not replace the DBA as they claimed when it was first introduced, but we, the DBAs, knew it wouldn't. It's a really good product and can be a really good tool in the right hands. I would rate Oracle Enterprise Manager a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IhorHentosh - PeerSpot reviewer
Team Lead Oracle DBA at CS Ltd
Real User
Top 5
Useful for database management and helps with troubleshooting and monitoring
Pros and Cons
  • "What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues."
  • "Improving the integration speed would be beneficial, as the current Java-based system can sometimes result in slow responses."

What is our primary use case?

The tool provides valuable visibility into Oracle websites, offering information such as session counts, long-running transactions, etc. We're even working on developing our services to enhance monitoring capabilities within Enterprise Manager further

What is most valuable?

What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues. Automation is incredibly useful when setting thresholds and notifications to manage processes effectively. Recently, we've set up Oracle Resource Manager. 

The value of using Oracle Enterprise Manager lies in the visibility it provides in your database infrastructure. It serves as a solution for database management, including monitoring, notifications, and troubleshooting.

What needs improvement?

Improving the integration speed would be beneficial, as the current Java-based system can sometimes result in slow responses. Enhancing performance overall would also be valuable.

For how long have I used the solution?

I have been using the product for 10 years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

We are currently working with at least five large banks that have deployed or are ready to deploy Oracle Enterprise Manager. We use various metrics and diagrams to monitor their processes and understand what is happening within their systems.

How are customer service and support?

I haven't contacted the technical team yet. 

How was the initial setup?

You need to familiarize yourself with the concepts and additional requirements for deployment. Cloud services are a bit different from on-premise setups. You need to understand some extra features and technology, which can lead to additional challenges.

What's my experience with pricing, setup cost, and licensing?

As far as I know, you do not pay for Oracle Enterprise Manager separately. You can use Enterprise Manager for free if you already have an Oracle license for your database.

What other advice do I have?

Currently, we're considering a hybrid cloud environment for our customers. While one of our customers has been utilizing this for several years, we're now exploring the pricing model to determine its suitability for different customer segments. While banks may not fully transition to the cloud, smaller financial companies or universities could benefit from this model.

My recommendation would be for those interested in starting to use Oracle Enterprise Manager to take advantage of its free version. I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Consultant at a computer software company with 51-200 employees
Real User
A stable and scalable tool with great support and an easy installation phase
Pros and Cons
  • "The most valuable feature of the solution is that it is a very user-friendly tool."
  • "Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required."

What is our primary use case?

I work on whatever development projects I get with Oracle Enterprise Manager in my company.

What is most valuable?

The most valuable feature of the solution is that it is a very user-friendly tool. I find Oracle Enterprise Manager to be a complete tool because it has options like SQL Scratchpad, Oracle Migration Workbench, etc.

What needs improvement?

Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required.

In the future releases of Oracle Enterprise Manager, I would like to see the product offer the ability to its users to scale up the solution whenever required.

For how long have I used the solution?

I have been using Oracle Enterprise Manager for around ten years. I work as an Oracle consultant.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Though Oracle Enterprise Manager is a scalable product, it may not be as scalable as Oracle Big Data. You can scale up Oracle Big Data to any number, but it may be difficult to do so when it comes to Oracle Enterprise Manager.

Around 10 to 50 people in my company use Oracle Enterprise Manager.

How are customer service and support?

The solution's technical support is good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the product is easy.

The product's installation phase may take up to a maximum of 30 minutes.

The product's installation phase can be taken care of by one person.

The solution is deployed on an on-premises model.

What other advice do I have?

Usually, I use Oracle Enterprise Manager for development purposes, and I can say that the development part is very easy with Oracle.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Oracle Enterprise Manager Report and get advice and tips from experienced pros sharing their opinions.