Senior Solution Manager at a comms service provider with 501-1,000 employees
Real User
Excellent support, easy to use, and straightforward installation
Pros and Cons
  • "I have found the solution has some great features overall, such as guest access capabilities, dashboards, and ease of use. There is plenty of documentation and support and it has the plugins that I needed."
  • "The logging could improve in OPNsense."

What is our primary use case?

I am using OPNsense as a security platform at work but am currently working from home and using it for network access.

What is most valuable?

I have found the solution has some great features overall, such as guest access capabilities, dashboards, and ease of use. There is plenty of documentation and support and it has the plugins that I needed.

What needs improvement?

The logging could improve in OPNsense.

For how long have I used the solution?

I have been using OPNsense for approximately one year.

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What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

OPNsense is scalable.

How are customer service and support?

I have contacted the support for the Open Source plugin and the company has been really supportive. Within approximately an hour or two I was receiving a response, I was really impressed with the support.

There is fantastic community support available online.

How was the initial setup?

The installation was straightforward.

What other advice do I have?

I have been very happy with the solution.

I rate OPNsense an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President at Jagils egypt
Reseller
The interface and the dashboard are the most valuable features
Pros and Cons
  • "The interface and the dashboard are the most valuable features of this solution."
  • "There should be more technical documentation."

What is most valuable?

The interface and the dashboard are the most valuable features of this solution. 

What needs improvement?

There should be more technical documentation. 

For how long have I used the solution?

I have been using it for the last year and a half. 

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

We have two customers who use this solution and ten people on my team. My clients are enterprise-size. 

How are customer service and technical support?

I am satisfied with the technical support. 

How was the initial setup?

The initial setup is very easy. It took around one hour. It's only getting the licensing and getting started. 

What other advice do I have?

It doesn't need a POC, doing a demo is enough. 

I would rate it a nine out of ten. The documentation about the malware and APT needs improvement to know more about the vulnerabilities. The product information is fine. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
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OPNsense
April 2024
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Director at a training & coaching company with 10,001+ employees
Real User
Top 20
Beneficial compatibility, simple setup, and useful documentation
Pros and Cons
  • "OPNsense could improve by making the configuration more web-based rather than shell or command-line-based."
  • "OPNsense could improve by making the configuration more web-based rather than shell or command-line-based."

What is most valuable?

The most valuable feature of OPNsense is compatibility.

What needs improvement?

OPNsense could improve by making the configuration more web-based rather than shell or command-line-based.

The timeline for new features could be better. They could be faster at updating features.

For how long have I used the solution?

I have been using OPNsense for approximately 10 months.

What do I think about the stability of the solution?

OPNsense is stable.

What do I think about the scalability of the solution?

We have a maximum of approximately 80 users using this solution on a daily basis.

How are customer service and support?

I have not used the support from OPNsense.

Which solution did I use previously and why did I switch?

I was previously using pfSense but I switched to OPNsense because it was a newer kernel, which would have worked better with our upgraded hardware.

I have used ClearOS for a long time prior to pfSense.

How was the initial setup?

The initial setup of OPNsense is very easy.

I rate the initial setup of OPNsense a four out of five.

What's my experience with pricing, setup cost, and licensing?

The price of OPNsense is good.

I rate the price of OPNsense a five out of five.

What other advice do I have?

I advise others before they start to see the documentation of the solution first. The documentation was very useful.

I rate OPNsense an eight out of ten.

I rated the solution an eight because there's always room for improvement. It's not a perfect solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administration Specialist at a tech vendor with 1-10 employees
Real User
An open-source security option that is easy-to-use and has a nice user interface
Pros and Cons
  • "The graphic user interface is very good and it is user-friendly which makes the product easy-to-use."
  • "The ability to set the VPN IP address would be a welcome addition."

What is our primary use case?

We have primarily been using it for testing at our company, but the normal primary use for the product is as a firewall.  

What is most valuable?

The most valuable thing about this product is that it is very easy to use. The graphic user interface is very good and it is user-friendly.  

What needs improvement?

The feature that I would like to see in the next release, I think, would be to improve the VPN (Virtual Private Network) selection. Specifically, I would like to improve the section where you can set the VPN IP address to high availability.  

For how long have I used the solution?

We have been using OPNsense [Stands for: "Open (source) makes sense."] for about one year.  

What do I think about the stability of the solution?

The stability of OPNsense is actually very good.  

What do I think about the scalability of the solution?

The scalability of OPNsense is also very good.  

How are customer service and technical support?

Our experience with technical support has been good. We have a few issues, and if we do we have been satisfied with the support.  

How was the initial setup?

The initial set up was pretty easy. The total time for deployment took just one or two days.  

What's my experience with pricing, setup cost, and licensing?

OPNsense is open source software so at this time it is free for us to use.  

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate OPNsense between and eight or nine-out-of-ten. If I have to choose I would pick nine because it is practically a perfect solution for us.  

I definitely recommend the product to other people who are considering using this as a solution to use it because it is a good solution.  

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: April 2024
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