it_user1140060 - PeerSpot reviewer
Machine designer at La Poste
Real User
Top 20
A user-friendly solution with an easy configuration and good stability
Pros and Cons
  • "The initial setup is easy. It only takes 15-30 minutes to deploy."

    What is most valuable?

    The solution is easy to use and is accessible. I can also use it without paying. The configuration is very easy, and the website makes it easy to find help if you need it.

    What needs improvement?

    So far, everything is okay. We've just started using the solution.

    As long as they continue to ensure that we are protected, it will be perfect.

    For how long have I used the solution?

    I've been using the solution for one month.

    What do I think about the stability of the solution?

    The stability of the solution is good.

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    How are customer service and support?

    We haven't had to contact technical support. If we have questions, we're typically able to find answers via the website.

    Which solution did I use previously and why did I switch?

    We did previously use another solution, but I don't recall the name. We didn't like the performance we were getting out of it.

    How was the initial setup?

    The initial setup is easy. It only takes 15-30 minutes to deploy.

    What about the implementation team?

    I handled the implementation myself.

    What other advice do I have?

    We use the private cloud deployment model.

    I would advise others thinking of implementing the solution to be aware of what you have to do to, and to plan it out beforehand. The solution is not for everybody, but it's not difficult to set up or maintain.

    I would rate the solution ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Technical support engineer at ADVANT računalniški inženiring, komunikacije, svetovanje in distribucija d.o.o.
    Reseller
    Top 20
    Easy to manage, free and good for small offices
    Pros and Cons
    • "It is a very good solution. I like the dashboard. I can see what is going on and manage it as I like it."

      What is our primary use case?

      I use it for network traffic and routing for management. It improves the overall management and the traffic.

      How has it helped my organization?

      It helps to improve network security. It does its job. 

      What is most valuable?

      It is easy to maintain. It is free. So, it is for small offices. It is a very good solution.

      I like the dashboard. I can see what is going on and manage it as I like it. 

      What needs improvement?

      If I require many site-to-site connections or prioritize advanced features, I might look at the other products.

      For how long have I used the solution?

      I have been using it for half a year. 

      What do I think about the scalability of the solution?

      There was no need for scaling in our case. 

      Our customers are mostly small-sized businesses. 

      How are customer service and support?

      I found everything I needed online.

      Which solution did I use previously and why did I switch?

      I have experience with Check Point and other products like Fortinet. They're different types of tools for different purposes. 

      My experience is that OPNsense is great for installing and setting up, and then I almost forget about it. It is a good tool for everyday use.

      If I require many site-to-site connections or prioritize advanced features, I might look at the other products.

      What's my experience with pricing, setup cost, and licensing?

      It is free. 

      What other advice do I have?

      If you're new to firewalls, I might recommend using this solution. It's very user-friendly, especially for the first-time users.

      Overall, I would rate the solution a nine out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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      Senior Network Architect at Virtua Technologies
      Real User
      Cost-effective with good reporting and firewall capabilities, but the SD-WAN needs to be enhanced
      Pros and Cons
      • "The most valuable features are reporting, the Sensei plugin, and firewall capabilities."
      • "I would like to see better SD-WAN performance."

      What is our primary use case?

      I am currently working with OPNsense to see if I can learn it. This product is used in small to medium-sized businesses for security, UTM, and other similar operations. We are a solution provider and this is one of the security solutions that we implement for our clients.

      How has it helped my organization?

      Offering this solution has provided some of our clients with firewall protection and UTM, which basically just protects them from the internet.

      What is most valuable?

      The most valuable features are reporting, the Sensei plugin, and firewall capabilities.

      What needs improvement?

      The vendor should offer compatibility-approved boxes, or at least stock one with OPNsense already installed. This would make it a one-stop-shop, and people would not have to worry about sourcing the hardware separately.

      I would like to see better SD-WAN performance. I think that could be a very good bonus because SD-WAN is all the rage these days. That is probably the big thing that people need to improve upon, in terms of combining two, three, or four links.

      The interface should continue to improve, which would make things a bit easier. For me, it was already easy, but nonetheless, it is quicker to install a FortiGate firewall.

      For how long have I used the solution?

      I have been working with OPNsense for approximately one year.

      What do I think about the stability of the solution?

      This is a very stable product and I've had no issues with it.

      What do I think about the scalability of the solution?

      This product is very scalable. I always buy hardware that can handle a lot of connections and a lot of users. So, in terms of scalability, all you have to do is upgrade your hardware. Or, it is especially scalable if you use the VM version because you only have to provision more resources.

      We regularly have between 20 and 50 users, although sometimes it is as little as 5 or 10.        

      How are customer service and technical support?

      I have not been in contact with technical support. So far, everything has been good because I just use Google to find all of the answers and all of my solutions.

      Which solution did I use previously and why did I switch?

      I primarily work with FortiGate, but I am currently dabbling in OPNSense to see if I can learn it. I've also installed Cisco in the past, as well as Sophos.

      FortiGate is a better firewall but that is commercial software that you have to buy a license for. OPNsense is suitable for small to medium-sized businesses. FortiGate is definitely quicker to install because you just buy the appliance. It's also more user-friendly.

      If you dabble a bit with OPNsense, it can do about 90% of what FortiGate can do, but FortiGate is more user-friendly. Of course, with OPNsense being open-source, it will always beat FortiGate on price.

      I think that with FortiGate, it is easier to log a support call. I haven't really needed technical support for OPNsense, but I know that FortiGate has the score logging facility, whereby you can just quickly log a call. There's also support in South Africa and I know company people that I can just call for help with FortiGate. But with OPNsense, I haven't really had a complicated setup, so for me, it has been okay and it hasn't been an issue.

      The SD-WAN is also better on FortiGate. I think that they are heavily focused on security, so they might have better application profiles and other things, such as application threat detections.

      Although about 80% of our clients ask for FortiGate, some of our clients ask for Sophos instead. For example, there are some banks and commercial institutions that ask for Sophos.

      How was the initial setup?

      The initial setup is straightforward and quite simplified. I work in a Linux environment so for me, it will be a bit easier.

      What's my experience with pricing, setup cost, and licensing?

      OPNsense is an open-source solution and it is free to use. You need only purchase the hardware.

      What other advice do I have?

      The suitability of this product often depends on the size of the company, although sometimes there are clients that just want FortiGate and they're not open for negotiation. Personally, I like open-source and it's always a bonus if I can get stuff for free.

      I would rate this solution a seven out of ten.

      Disclosure: My company has a business relationship with this vendor other than being a customer: partner
      PeerSpot user
      Owner and business consultant at networks srl
      Real User
      It allows me to assess our network traffic and has the best user interface
      Pros and Cons
      • "The VPN server feature is the most valuable. It is integrated with Radius and AAA for doing accounting and authentication. Insight view is also an important feature for me at this time. It allows me to assess our network traffic. I also like the firewall feature. The BSD kernel has a packet filter. It is one of the most solid frameworks for firewalls. Its user interface is one of the best interfaces I have used."
      • "The only thing that I would like to see improved is the Insight or the NetFlow analysis part. It would be good to have the possibility to dig down on the Insight platform. Right now, we can easily do only a few analyses. If this page becomes more powerful, it surely will be a well-adopted platform."

      What is our primary use case?

      It is the main firewall for one of our locations. We use it for intrusion detection and prevention. We are using the latest software version, but the hardware is not the latest.

      What is most valuable?

      The VPN server feature is the most valuable. It is integrated with Radius and AAA for doing accounting and authentication.

      Insight view is also an important feature for me at this time. It allows me to assess our network traffic. I also like the firewall feature. The BSD kernel has a packet filter. It is one of the most solid frameworks for firewalls.

      Its user interface is one of the best interfaces I have used. 

      What needs improvement?

      The only thing that I would like to see improved is the Insight or the NetFlow analysis part. It would be good to have the possibility to dig down on the Insight platform. Right now, we can easily do only a few analyses. If this page becomes more powerful, it surely will be a well-adopted platform.

      For how long have I used the solution?

      I started to use OPNsense about three years ago.

      What do I think about the stability of the solution?

      It is stable, but for us, it is not yet so reliable. Our server is an old DL120 HP Server, which is from the year 2006. We have ordered another appliance. After we receive the new appliance, it would be more stable for us.

      What do I think about the scalability of the solution?

      It scales well for our needs. I haven't tried any horizontal or vertical scaling so far.

      How are customer service and technical support?

      I did not need any technical support.

      Which solution did I use previously and why did I switch?

      I used pfSense two years ago, but I was not so happy with our system protection. I have also previously used Cisco ASA appliance. It was a 5505 model, but it failed because of the hardware issues. It was prone to hardware failure, and in one month, we lost both firewalls. It was also not so easy to see traffic with Cisco ASA. I could not easily identify traffic issues. 

      How was the initial setup?

      The initial setup was straightforward. I also have experience with BSD services, so I had no issues at all. It took us half an hour to deploy it for 250 users.

      What about the implementation team?

      We deployed it ourselves. There was no need for a consultant for the deployment. We have two engineers for its deployment and maintenance.

      What's my experience with pricing, setup cost, and licensing?

      It is not an expensive product. Basically, I deployed it because it was the fastest solution to satisfy our needs in open source.

      What other advice do I have?

      We plan to continue using this solution. Right now, we are settling our networks. We plan to expand its usage, but I don't think it will happen until 2022.

      It has a good user interface. Its configuration is simple but requires a little planning. It is much simpler than the Cisco ASA configuration.

      I would recommend this solution. I would rate OPNsense a nine out of ten. I am happy with it.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Support Engineer at Techaccess Pakistan
      Real User
      User friendly and easy to deploy but doesn't have next-generation firewall capabilities
      Pros and Cons
      • "The solution is good for a basic firewall for a small business or for home use."
      • "The solution would not be suitable for anything large-scale."

      What is our primary use case?

      The solution is primarily used as a basic firewall. I'm running my WiFi through it.

      What is most valuable?

      The solution is very user-friendly.

      It's easy to manage and deploy.

      The solution is good for a basic firewall for a small business or for home use.

      What needs improvement?

      The solution can't compete with next-generation firewalls.

      The solution would not be suitable for anything large-scale.

      For how long have I used the solution?

      I've been using the solution for a year or two.

      What do I think about the stability of the solution?

      There are issues with the VPN availability, but overall, the is a pretty smooth connection.

      What do I think about the scalability of the solution?

      We have two people running the solution and another 50 to 80 people using the solution, so we have a relatively small setup.

      The solution is scalable and can be deployed to multiple VMs.

      How are customer service and technical support?

      I've never reached out to technical support. If I run into problems, I tend to Google queries in order to find solutions.

      Which solution did I use previously and why did I switch?

      I was not at the company when they had a different solution, so I am unsure as to what it was.

      Currently, I'm looking for another firewall and I am working on upgrading. We may use an Ignition firewall in the near future.

      I've also deployed a couple of different firewalls in the past, including Huawei.

      How was the initial setup?

      The solution wasn't too complex, but the VPN setup isn't so reliable. It sometimes misbehaves or malfunctions or breaks down automatically. Occasionally it disconnects and you can't transfer the data from it.

      Deployment took about a day or so. It takes maybe five or six hours to get everything up and running.

      Since it's a simple firewall, anyone who has basic firewall knowledge can run and maintain it.

      What about the implementation team?

      I had some help internally from our network team when I was implementing the solution. However, I did not need outside assistance from a consultant or integrator.

      What's my experience with pricing, setup cost, and licensing?

      We are using a free version of the solution.

      What other advice do I have?

      I'm just a customer. I'm not a partner or reseller.

      I'm not sure which version of the solution our organization is currently using. I understand that it is the most up-to-date version. I updated it two months ago.

      The solution is good for a small business or home. I'm not sure what the paid version offers or if it has more security features that would be suitable for larger businesses. The version I'm using works well and is simple. It's more reliable than a router.

      I'd rate the solution seven out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      CIO at a tech vendor with 1-10 employees
      Real User
      Solved problems with VPN support for a small office network and is easy to use
      Pros and Cons
      • "We can open a new VPN connection easily. It's much easier than with Fortinet in our experience."
      • "OPNsense showed me some problems when using it in different environments. The problem is integration with a virtual server."

      What is our primary use case?

      Our primary use case for this solution is using it as a VPN to connect our data centers and our offices with Windows servers. 

      Also, we use OPNsense as a general firewall for protocol warnings on IIS.

      How has it helped my organization?

      OPNsense has been useful. It's easy to use. We can open a new VPN connection easily. It's much easier than with Fortinet in our experience. It is open source licensed. 

      Open source software operates well. It's a good product. It's what FortiGate was with licensing. You need new licenses for it now. OPNsense is much more flexible.

      What is most valuable?

      The feature that we found most valuable is the flexibility. It has nothing to do with operating the firewall. It's that we can program it the way we want. 

      There is no need to fight with the user interface.

      What needs improvement?

      In our experience, OPNsense showed me some problems when using it in different environments. The problem is integration with a virtual server. 

      In general, OPNsense is sweet, pretty, and neat. It's still in development. I expect the next release in the fall. Maybe they are going to polish it more.

      I would love a buy a new VPN. We experience problems with the old one. In high variables, it shuts off. We want to switch to a new one.

      For how long have I used the solution?

      We have been using OPNsense one year and a half.

      What do I think about the stability of the solution?

      With the stability of this solution, we have had no problems except with high availability when we switch remote machines on.

      Sometimes, it disconnects the VPN. That's the only problem we have experienced so far.

      What do I think about the scalability of the solution?

      We don't have too much traffic. With our traffic, it's working great. We don't expect to have a very big traffic load. Directly within our offices, maybe 20 or 30 people. 

      For the internet server, they are using our service. We have people on 100 home VPN connections. The final users are in the thousands. We are using it in all our offices.

      We only use OPNsense now. We migrated from FortiGate. We removed all FortiGate software. That is the only problem we had using the tool.

      How are customer service and technical support?

      We did not require any help from the support team.

      Which solution did I use previously and why did I switch?

      Previously, we used the Fortinet FortiGate switch because of the devices we have. They were limited to maybe 100-200 MB and were slowing down very drastically with Fortinet. 

      For many different reasons and because I need to do IP implementation that was not very compatible with our VPN, we switched. Now we have no problem integrating the VPN. 

      We switched to this open source solution and so far we are happy with it.

      How was the initial setup?

      The initial set up was very easy. We had it working in one week or so. It was pretty fast.

      What about the implementation team?

      We did the initial setup only by ourselves.

      What's my experience with pricing, setup cost, and licensing?

      We are not paying any licensing fees. OPNsense is completely free for us.

      Which other solutions did I evaluate?

      We evaluated other products for defense similar to OPNsense. We weren't happy with the whole difference. We were happy with the company behind OPNsense. 

      We will pay for OPNsense if required, but that is the main reason we chose it.

      What other advice do I have?

      My first advice is to check the recommendations. They have online information to spec it out in general. OPNsense is a great tool for problem-solving with a VPN. It's very nice.

      On a scale of one to ten, I would rate this product an 8. It still needs to mature. It's new, only two years or three in the market. They are doing great improvements. They still need to fix little things with the high availability and the user interface. That needs to be polished, but they are doing a great job.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Founding Partner, General Manager at emsteknoloji
      Real User
      User-friendly, has a lot of reports and easy settings
      Pros and Cons
      • "I find the solution to be user-friendly. It has a lot of reports and easy settings."
      • "On the customer-side, because I'm a small business, I need a cheaper or free solution option."

      What is most valuable?

      I find the solution to be user-friendly. It has a lot of reports and easy settings.

      What needs improvement?

      On the customer-side, because I'm a small business, I need a cheaper or free solution option. 

      To scale, you need a different package application. It's not compatible with pfSense. Maybe there should be a different package or a different setup, but it's a problem. I need a little package because I'm a small business.

      It would be nice if the solution offered virtual servers in the future. Compatible mutual servers with firewall specifications.

      For how long have I used the solution?

      I've been using the solution for 6 months.

      What do I think about the stability of the solution?

      The solution is stable. There are about 10 people using this solution.

      What do I think about the scalability of the solution?

      This solution is scalable. I may scale in the future.

      How are customer service and technical support?

      I don't contact technical support. I don't need to.

      Which solution did I use previously and why did I switch?

      I compared pfSense vs OPNSense. I used to use pfSense. I switched because OPNSense is modern and new. The graphic interface is good. And sometimes pfSense is not stable. Sometimes it breaks the line and stops.

      How was the initial setup?

      The initial setup was easy. Deployment took about one day, maybe two. I do the deployment and handle the maintenance myself, so you only need one person to manage it.

      What about the implementation team?

      I did the implementation myself.

      What's my experience with pricing, setup cost, and licensing?

      It costs about $1000.

      What other advice do I have?

      I would rate this solution 10 out of 10.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      Business Development Advisor at a tech services company with 1-10 employees
      Real User
      It's easy to set up and configure but the interface isn't very user-friendly
      Pros and Cons
      • "The system in general is quite flexible."
      • "The interface isn't so friendly user. But we have some technicians here who are quite confident with this tool. OPNSense could maybe add sets of rules so it's simpler to manage different groups with particular needs."

      What is most valuable?

      The system in general is quite flexible.

      What needs improvement?

      The interface isn't so friendly user. But we have some technicians here who are quite confident with this tool. OPNSense could maybe add sets of rules so it's simpler to manage different groups with particular needs.

      For how long have I used the solution?

      We've used OPNSense over the last six months.

      How are customer service and support?

      The support service isn't very accessible, so you have to look at the forums to solve some issues. It would be better if they could offer this product with an associated support service.

      How was the initial setup?

      It's quite easy to install and configure the rules.

      What's my experience with pricing, setup cost, and licensing?

      The main cost is the hardware. We don't pay anything for the software.

      What other advice do I have?

      I would rate OPNSense five out of 10.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
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