We use OPNsense in our company to secure our servers.
Regional Director at Ceitcon
A simple and free solution requiring no maintenance while providing stability to its users
Pros and Cons
- "I feel that its valuable features are that it is simple and free."
- "The interface of the solution is an area with shortcomings."
What is our primary use case?
What is most valuable?
To be honest with you, I feel that its valuable features are that it is simple and free.
What needs improvement?
The interface of the solution is an area with shortcomings. The interface of the solution could be made better.
The user experience when we create policies can be made easier. Also, maybe some features should be added to the cloud.
For how long have I used the solution?
I have been using OPNsense for around six years. Also, I don't remember the version of the solution I am using.
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September 2023

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What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
We have 25 users who are all technical people using OPNsense in my organization.
Scalability-wise, I rate the solution a seven out of ten.
Which solution did I use previously and why did I switch?
As technical people, we have used many solutions previously for our company and customers. For customers, we have used Fortinet, Palo Alto, and others.
I didn't switch from Palo Alto to OPNsense. I use OPNsense because Palo Alto is used for enterprises. For me, I prefer open-source products. It's more flexible for us.
How was the initial setup?
I believe the setup phase was a fusion of straightforwardness and complexity. It's not complicated, so it's fine.
It's deployed on-premises because we put it on our server, and it is hosted in Germany.
What's my experience with pricing, setup cost, and licensing?
It's a free solution.
What other advice do I have?
The solution requires no maintenance.
I would recommend OPNsense to others.
Overall, I rate the solution between seven to eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 5, 2023
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DevOps at Halcom
Useful GUI, frequent updates, and free to use
Pros and Cons
- "The most valuable features of OPNsense are the GUI and frequent updates."
- "When using the solution at the beginning was difficult. There was a steep learning curve."
What is our primary use case?
OPNsense is a firewall.
How has it helped my organization?
The solution has helped our organization because we are able to easily set up IPSec and VPN tunnels.
What is most valuable?
The most valuable features of OPNsense are the GUI and frequent updates.
What needs improvement?
When using the solution at the beginning was difficult. There was a steep learning curve.
In a feature release, it would be helpful to have some features that the new generation firewalls have, such as IPS.
For how long have I used the solution?
I used OPNsense within the last 12 months.
What do I think about the stability of the solution?
I rate the stability of OPNsense a ten out of ten.
What do I think about the scalability of the solution?
We have approximately two large customers using this solution.
I rate the scalability of OPNsense a seven out of ten.
How are customer service and support?
I needed to use the support twice. They could improve the support.
I rate the support of OPNsense a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I use Fortinet before in another company.
How was the initial setup?
The deployment took approximately two hours.
I rate the initial setup of OPNsense a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
We are using the free open-source version of the solution. There is a paid version that has additional features.
I rate the price of OPNsense a five out of ten.
What other advice do I have?
I would recommend using this solution.
I rate OPNsense a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 11, 2023
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September 2023

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IT Infrastructure and Enterprise Systems Director at Orascom Investment Holding
Provides network checking, firewall, and web filtering capabilities
Pros and Cons
- "One of the most valuable features is the network checking. Additionally, the firewall and web filtering functionalities are highly useful."
- "There are some add-ons that need enhancements to make management easier for users, especially the reporting features. Some reports don't show the level of detail I'm looking for, and I've had trouble installing certain add-ons, especially for Internet bandwidth shaping within my company."
What is our primary use case?
I'm using it as a proxy in several scenarios.
What is most valuable?
There are a lot of features I like. One of the most valuable features is the network checking. Additionally, the firewall and web filtering functionalities are highly useful.
What needs improvement?
There are some add-ons that need enhancements to make management easier for users, especially the reporting features. Some reports don't show the level of detail I'm looking for, and I've had trouble installing certain add-ons, especially for Internet bandwidth shaping within my company. So, this is an area of improvement for me.
For how long have I used the solution?
I have been using OPNsense for more than six years. I currently use the latest version.
What do I think about the stability of the solution?
I would rate stability a seven out of ten. I've encountered some instability after a recent update.
It just doesn't respond, so I have to restart it over and over again to try to figure out what the problem is. I haven't been able to find the problem yet.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten. There is room for improvement.
In my organization, there are 400 users, and OPNsense serves as our gateway and proxy for all of them. Therefore, all the users go through the gateway.
How was the initial setup?
The initial setup is very easy. The installation just takes minutes, but setting up everything may take a couple of hours.
What's my experience with pricing, setup cost, and licensing?
It's reasonably priced. It's not expensive.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. I just want to say that it's the best open-source firewall. Strongly recommended.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 6, 2023
Flag as inappropriateDirector at a training & coaching company with 10,001+ employees
Beneficial compatibility, simple setup, and useful documentation
Pros and Cons
- "OPNsense could improve by making the configuration more web-based rather than shell or command-line-based."
- "OPNsense could improve by making the configuration more web-based rather than shell or command-line-based."
What is most valuable?
The most valuable feature of OPNsense is compatibility.
What needs improvement?
OPNsense could improve by making the configuration more web-based rather than shell or command-line-based.
The timeline for new features could be better. They could be faster at updating features.
For how long have I used the solution?
I have been using OPNsense for approximately 10 months.
What do I think about the stability of the solution?
OPNsense is stable.
What do I think about the scalability of the solution?
We have a maximum of approximately 80 users using this solution on a daily basis.
How are customer service and support?
I have not used the support from OPNsense.
Which solution did I use previously and why did I switch?
I was previously using pfSense but I switched to OPNsense because it was a newer kernel, which would have worked better with our upgraded hardware.
I have used ClearOS for a long time prior to pfSense.
How was the initial setup?
The initial setup of OPNsense is very easy.
I rate the initial setup of OPNsense a four out of five.
What's my experience with pricing, setup cost, and licensing?
The price of OPNsense is good.
I rate the price of OPNsense a five out of five.
What other advice do I have?
I advise others before they start to see the documentation of the solution first. The documentation was very useful.
I rate OPNsense an eight out of ten.
I rated the solution an eight because there's always room for improvement. It's not a perfect solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Projects Director at France Compétences
An easy-to-use and open source solution that helps secure our network
Pros and Cons
- "OPNsense is easy to use and open source."
- "The user interface could be improved, and the DNS section should be more intuitive."
What is our primary use case?
We use the solution to secure our network and kid’s Internet usage. Since COVID-19, remote work has become relatively standard.
What is most valuable?
OPNsense is easy to use and open source. When the setup is complete, you can forget about the software itself. You can check the logs occasionally and set up some automatic reporting.
What needs improvement?
The user interface could be improved, and the DNS section should be more intuitive.
For how long have I used the solution?
I have been using OPNsense for a few days. We use the updated version of the solution.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a nine out of ten.
Which solution did I use previously and why did I switch?
I’ve used pfSense and openWRT before.
How was the initial setup?
The initial setup is straightforward. Being an engineer myself, I have no issues with systems on networks. The installation took around two hours to complete. When you download a system, it takes time. I’ve also installed one package named Zenarmor.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 11, 2023
Flag as inappropriateSecurity Consultant at Bank Meli Exchange
Simple initial setup, reliable, and open source
Pros and Cons
- "OPNsense is highly stable."
- "The support for OPNsense is good because we have documents available on the internet. The support could improve a little."
What is our primary use case?
OPNsense can be deployed in the cloud and on-premises.
I have used OPNsense in many different types of companies, such as financial and metropolitan.
For how long have I used the solution?
I have been using OPNsense for approximately six years.
What do I think about the stability of the solution?
OPNsense is highly stable.
What do I think about the scalability of the solution?
The scalability of OPNsense is very good.
I have approximately 15 customer companies using this solution.
How are customer service and support?
The support for OPNsense is good because we have documents available on the internet. The support could improve a little.
I rate the support from OPNsense a four out of five.
How was the initial setup?
The initial setup of OPNsense is straightforward. It took us a while to deploy the solution.
I rate the initial setup of OPNsense a nine out often.
What about the implementation team?
I did the implementation of OPNsense in-house.
What's my experience with pricing, setup cost, and licensing?
OPNsense is an open-source solution and it does not require a license.
What other advice do I have?
I recommend this solution to others because in my country we have a limitation for buying any firewall.
I rate OPNsense a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of IT and Automation department at PGB Service
A multi-platform operating system with an easy setup
Pros and Cons
- "The technical support is very good."
- "They should improve IPEs for security in the future."
How has it helped my organization?
OPNsense it's a multi-platform operating system. So we can install it on PC platforms and do not need dedicated hardware.
What is most valuable?
The WireGuard VPN is the most valuable feature.
What needs improvement?
They should improve IPEs for security in the future.
For how long have I used the solution?
We have been using this solution for about three years and are using the latest version. It is deployed on-premises.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. We have 20 connections between sites, and about 100 users use the solution.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
Before using OPNsense, we used Cisco Fortinet. Other solutions are more expensive than OPNsense.
How was the initial setup?
The initial setup was easy. There are no issues with performance.
What other advice do I have?
I rate this solution a nine out of ten and recommend it to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Development Advisor at a tech services company with 1-10 employees
It's easy to set up and configure but the interface isn't very user-friendly
Pros and Cons
- "The system in general is quite flexible."
- "The interface isn't so friendly user. But we have some technicians here who are quite confident with this tool. OPNSense could maybe add sets of rules so it's simpler to manage different groups with particular needs."
What is most valuable?
The system in general is quite flexible.
What needs improvement?
The interface isn't so friendly user. But we have some technicians here who are quite confident with this tool. OPNSense could maybe add sets of rules so it's simpler to manage different groups with particular needs.
For how long have I used the solution?
We've used OPNSense over the last six months.
How are customer service and support?
The support service isn't very accessible, so you have to look at the forums to solve some issues. It would be better if they could offer this product with an associated support service.
How was the initial setup?
It's quite easy to install and configure the rules.
What's my experience with pricing, setup cost, and licensing?
The main cost is the hardware. We don't pay anything for the software.
What other advice do I have?
I would rate OPNSense five out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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