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it_user1021815 - PeerSpot reviewer
Senior Consultant at a tech services company with 1,001-5,000 employees
Consultant
Jul 1, 2019
Good technical support but needs a reduction in false positives
Pros and Cons
  • "My experience with technical support has been good."
  • "The initial setup was complex."

What needs improvement?

The service can be improved by creating a reduction of false positives.

For how long have I used the solution?

I've been using the solutions for the last three months.

What do I think about the scalability of the solution?

My organization is a big organization so I don't know exactly if my organization will increase usage.

How are customer service and support?

My experience with technical support has been good.

Buyer's Guide
OpenText Dynamic Application Security Testing
June 2026
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Which solution did I use previously and why did I switch?

We did use a different solution previously.

How was the initial setup?

The initial setup was complex.

What other advice do I have?

Currently, I'm satisfied with the solution. I would rate this product a 7 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
OpsRiskL10dc - PeerSpot reviewer
Ops Risk Lead at a tech services company with 10,001+ employees
Real User
Jan 24, 2018
Needs a cloud-based version, although it's easy to scan and then to share scan reports
Pros and Cons
  • "Guided Scan option allows us to easily scan and share reports."
  • "Easy to scan and then share scan reports, it has definitely streamlined many processes."
  • "One thing I would like to see them introduce is a cloud-based platform."
  • "We have often encountered scanning errors."

How has it helped my organization?

Easy to scan and then share scan reports, it has definitely streamlined many processes.

What is most valuable?

Guided Scan option allows us to easily scan and share reports.

What needs improvement?

One thing I would like to see them introduce is a cloud-based platform.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have often encountered scanning errors.

What do I think about the scalability of the solution?

Not applicable.

How is customer service and technical support?

I would rate tech support at six out of 10.

How was the initial setup?

The setup was very straightforward.

What's my experience with pricing, setup cost, and licensing?

It’s a fair price for the solution.

Which other solutions did I evaluate?

No, we did not evaluate other options.

What other advice do I have?

I rate it five out of 10. I was not very impressed.

It's a good product, but get a license for cloud-based, if available.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
OpsRiskL10dc - PeerSpot reviewer
OpsRiskL10dcOps Risk Lead at a tech services company with 10,001+ employees
Real User

Agreed, but as comparing with other cloud based web app scan tools, Web Inspect results are much more accurate, hence as a tool MicroFocus should start making this tool as a cloud version

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Buyer's Guide
Download our free OpenText Dynamic Application Security Testing Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free OpenText Dynamic Application Security Testing Report and get advice and tips from experienced pros sharing their opinions.