it_user189996 - PeerSpot reviewer
Identity Architect at a retailer with 1,001-5,000 employees
Vendor
The Roles and Resource Management at my company has been improved but the UI needs improving.

What is most valuable?

  • Identity Manager
  • User Application

How has it helped my organization?

  • Roles and Resource Management
  • Segregation of Duties
  • Approval Workflows
  • Event Based Identity Synchronization.

What needs improvement?

  • User Application
  • UI
  • Product Licensing

For how long have I used the solution?

10 years.

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NetIQ Identity Manager
April 2024
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What was my experience with deployment of the solution?

No, the deployment is okay.

What do I think about the stability of the solution?

No, The product is quite stable.

What do I think about the scalability of the solution?

Scales okay.

How are customer service and support?

Customer Service:

Never had a need to call customer service.

Technical Support:

It was a pretty similar standard to what you would get somewhere else.

Which solution did I use previously and why did I switch?

Yes, and we switched because NetIQ was easy to work, and low time to market.

What about the implementation team?

I implemented it myself.

Which other solutions did I evaluate?

Yes we did.

What other advice do I have?

I would recommend this product, Its quite flexible and quick to start with.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NetIQ Identity Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free NetIQ Identity Manager Report and get advice and tips from experienced pros sharing their opinions.