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Solutions Consultant at a financial services firm with 5,001-10,000 employees
Real User
A robust scale-out platform with useful features like SnapMirror and SnapVault
Pros and Cons
  • "I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
  • "It would be better if they just improved the performance of the system."

How has it helped my organization?

I think NetApps improved our organization in customer experience and system management. It gives the customer options when they move their system to the cloud. I think the cloud solution from NetApp is very good for customers when they have a plan to use cloud services.

What is most valuable?

I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product.

What needs improvement?

It would be better if they just improved the performance of the system.

For how long have I used the solution?

I have been using NetApp AFF (All Flash FAS) for more than three years.

Buyer's Guide
NetApp AFF
April 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?

NetApp AFF (All Flash FAS) is very stable.

What do I think about the scalability of the solution?

NetApp AFF (All Flash FAS) is very scalable. I think the scalability of NetApp is the best because they have a custom solution, and it can scale well.

How are customer service and support?

NetApp technical support is very professional and good.

How was the initial setup?

The initial setup isn't really completed. It's easy.

Which other solutions did I evaluate?

NetApp is a good choice because it's not only for a normal application, but it can also integrate with Nvidia for AI solutions.

What other advice do I have?

I would tell potential users that NetApp is one of the best primary storage systems with many good features. I think it's a good choice for storage services.

On a scale from one to ten, I would give NetApp AFF (All Flash FAS) a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT at Inacap
Real User
Has powerful tools for management

What is our primary use case?

Mixed sharing between Windows and Linux using CIFS and NFS is the best solution you can experiment with.

How has it helped my organization?

  • It provided an amazing response time for all apps, with websites getting better stability, and QA for all final users.
  • Implementation to share volumes between Windows IIS and .NET, and between Linux Apache and PHP. 

The best is you can use the same volume for different flavors of OS. In fact, that feature gives solutions to some cases where you have limitations for some applications when it does not support the OS, maybe when you have old apps that are not possible to migrate.

What is most valuable?

  • Its incredible performance
  • Stability
  • Proactiveness for possible errors
  • Powerful tools for management.

What needs improvement?

Communication with the customer for showing and exploring the new technologies is available.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp AFF
April 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,963 professionals have used our research since 2012.
CTO at Pronet Security
Real User
High availability and improved performance are key features
Pros and Cons
  • "High availability"
  • "Stability could be improved."

How has it helped my organization?

  • Improves performance
  • reduces CPU usage
  • Efficient use of RAM

What is most valuable?

  • Price/performance
  • High availability

What needs improvement?

Stability could be improved.

For how long have I used the solution?

Three to five years.

What do I think about the scalability of the solution?

No issues with scalability.

How is customer service and technical support?

In the first years it was great, after that it has become worse.

What's my experience with pricing, setup cost, and licensing?

NetApp is getting too expensive.

Which other solutions did I evaluate?

HPE 3PAR.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user527397 - PeerSpot reviewer
Systems Architect at University of Iowa
Vendor
The systems actually started acting like real computers, not like a virtual system.

What is most valuable?

The valuable feature for us was, we started our VMware solution on a mid-tier NetApp solution. When we went to All Flash FAS our changes went form about a 5 or 10 millisecond response time to 1 millisecond. The systems actually started acting like real computers, not like a virtual system.

How has it helped my organization?

The benefits for our organization are that our customers actually noticed, and that's pretty hard to do sometimes. It was really good because they actually noticed the response times changing and that our virtualization system actually became more responsive for them.

What do I think about the stability of the solution?

Our stability has been very good. We haven't seen any down-time for five or six years probably.

What do I think about the scalability of the solution?

Scalability on NetApp is unforeseen. I'm sure we're going to buy more. I'm sure the fact that we are using clustered NetApp, we can take that stuff and move the next heads into the next cluster and then just migrate things, and nobody notices in the background. That's probably the best thing about the scalability.

How is customer service and technical support?

The technical support is really good. We don't use it that much because I have a few guys on my team that are really good with the product. But the technical support, whenever we need them, is great. We actually work with Sirius Computer Solutions, our partner. They help us figure out where we should upgrade to. They'll come in and they'll do technology things to make sure that we are going for the next solution that will help our product.

How was the initial setup?

We did the initial setup. I would say it was an eight out of 10. There were some issues but it was okay. They helped us fix it, and we figured it out. That's mostly because we just like to do it ourselves, because we want to see what we're doing and what's in our datacenter.

Which other solutions did I evaluate?

Yes, we evaluated other solutions but the NetApp solution seemed to be the best one for what we were doing, and for simplicity of moving from the current solution to the next solution.

What other advice do I have?

If a colleague was evaluating storage solutions I would tell them to buy NetApp. The decompression, the dedup, all those things that happen, are just better then everybody else's platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user522096 - PeerSpot reviewer
Storage Administrator at LDS church
Vendor
Raw speed has reduced our latencies significantly and management tools make admin easy
Pros and Cons
  • "Speed. it's very performance designed. It's designed to have a lot of high speed."
  • "Cleaning up false positives on alerts. We get a lot of those."

How has it helped my organization?

Our biggest use cases for the AFF are virtualization and data bases. We use it for file storage.

For any of the performance intents of applications, it's just been night and day from when we put them on. We had them on spinning disk, then converted them to the AFF. The latencies have become really low and my customers are all happier for it.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

What is most valuable?

Speed. it's very performance designed. It's designed to have a lot of high speed.

I like what they're doing with their management tools. It makes it really easy to manage them. They're always improving and going with those. It's been really great, especially with the APIs. We can use them to make our calls and to manage it. It's been good for us.

What needs improvement?

Cleaning up false positives on alerts. We get a lot of those. If we could find some way of not getting so many, so that the alerts that do come in are real and valid, and not so many false positives, that would make a big difference.

What do I think about the stability of the solution?

We've been really happy with their stability. We did run into a bug that nobody else knew about and they came up with a patch for us to help fix it, and it's been rock solid ever since. So we're happy.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

What do I think about the scalability of the solution?

With their clustered ONTAP we can scale as big as we need to.

How is customer service and technical support?

I've been happy with them. They've gotten me the answers every time I've called in. I haven't had any problems with getting the escalation I need. I just ask for it and they're able to kick it up and get the response that we need.

How was the initial setup?

It was a little complex. There were a few changes that we were not privy to. For instance, they had the 40 gig converged NIC that we didn't even know was available until we got it. Learning how to adjust that and manage that was a little bit different, it was a little bit of a learning curve, but it was not horrible at all.

What other advice do I have?

We've been a customer of NetApp for a long time and they're a good, strong company and we have a close partnership with them. We are more likely to consider NetApp for mission critical storage systems based on our experience with AFF because they're a great company to work with. They put out some good products.

The most important criteria for us when selecting a vendor would be

  • somebody who is stable
  • somebody whose industry standing is a big deal
  • and then price point.

They're a good strong system. I don't think that anything is perfect, but it's pretty close. It takes care of everything that we need. It's a fantastic solution. We haven't regretted getting it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user750720 - PeerSpot reviewer
Storage Engineer at a legal firm with 1,001-5,000 employees
Vendor
Inline deduplication and integration with SnapManager allow us to set the storage with the Exchange team and forget it

How has it helped my organization?

Our use case is really just our Exchange environment right now. In terms of block or file storage, we present it to VMware and then present it off as RDM's to the virtual servers. Our AFF is not currently part of a cluster together with other NetApp FAS systems.

Because of all the inline deduplication and the integration with SnapManager, it allows us to set the storage and forget it with the Exchange team. They do all the restores through the Snap Single Mailbox Restore.

And it's quick, it's fast, even though IO is not huge for the Exchange environment, it's still nice to have that speed for when they do have that need.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

What is most valuable?

Its integration with SnapManager products, really, is the main reason that we've stuck with it. Without having that integration it wouldn't allow our Exchange team to operate without us.

What needs improvement?

For us, probably the best feature would be an ONTAP-as-a-whole feature, the fabric pulling directly to cloud with unaccessed blocks over time. For us that would be the feature to revolutionize where NetApp stands, and bridge their connection with the cloud. It's actually a feature that they're introducing now, it's just not mature.

Right now you're only aging snapshots up to the cloud, and only if the aggregate is at 50% or more. It would be cool if the feature was that the fabric pulled just aged/unaged blocks. Who cares if a block is still there or not after it hasn't been accessed in three years? Just age it up to the cloud, if suddenly I need it just pull it back.

That should be automatic without extra things. You could use FPolicy to do it one way or you could do it a different way. But if that was just in the array and part of the normal hybrid flash pull array with the fabric pull on the end, to get rid of that extra old data.

What do I think about the stability of the solution?

It's really stable, in our experiences, this stuff has been pretty rock solid.

What do I think about the scalability of the solution?

We haven't had to deal with scaling yet.

How are customer service and technical support?

I use NetApp's tech support all the time. I actually think they've done a great thing - the introduction of chat support has been really great.

Increasing hours for that would probably be good because it's easier to be on a chat call and be troubleshooting with something. Sometimes a lot can be lost on a phone call.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

Which solution did I use previously and why did I switch?

We've been a NetApp customer for a while so we've used disk-based and hybrid storage from them.

We use Nimble for our primary VMware storage right now. We haven't switched that back to NetApp yet. We're going to see how the next few years go and then we'll figure out from there.

We were using Exchange, we were using NetApp storage before, and we knew the SnapManager products were a huge part of that. And when you couldn't get the same functionality out of trying different things with different vendors, you don't want to beat your head against the wall reinventing the wheel with what you're doing. It was a natural progression for us.

How was the initial setup?

It was pretty straightforward. Our need and setup for it wasn't crazy.

What other advice do I have?

Our impression of NetApp as a vendor of high performance SAN storage before and after we purchased AFF was good. For our primary VMware storage, before, we went with a different vendor for a little while. Then we pulled back to NetApp for this, because of the ease of functionality and ease of use relationship with ONTAP.

Based on our experiences with AFF we are more likely to consider NetApp for mission critical storage systems in the future because of its reliability. We've tried out other vendors, and we might end up going back to NetApp for those solutions, given our different experiences.

When selecting a vendor to work the most important criteria for me would have to be:

  • Support - To me, that's the most important. Being an engineer, you have to rely on the support people to know what they're doing.
  • Ease of use, what you're familiar with, obviously - NetApp has a big community out there so it's easy to look up other stuff, and to find other opinions, and work with the information that's available, in the information age that we are in. In some cases you might find other solutions compared to when you call support. Support is down to looking through the same thing you are.

As for advice I would give to a colleague in a different company who's looking at AFF and other similar solutions, it depends on how they support their Exchange environment. But if they were willing to pay for the SnapManager and the Single Mailbox Restore suite, it's really hard to beat what NetApp has done with it. If you set up everything properly, and restores are pretty much a non-storage event, you can mostly push that off on your Exchange team, and just worry about when they need large data increases.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527199 - PeerSpot reviewer
Mission Command Systems at a government with 1,001-5,000 employees
Vendor
I can quickly and efficiently bring the system up and shut it down, when necessary.

What is most valuable?

The most valuable feature is how user friendly it is. For somebody in my position, I have to be able to bring the system up quickly, efficiently, and also shut it down, if there's a power outage, quickly and efficiently, without having troubles. It also supports VMware. That's what we use, but we use the NetApp as our filer; it’s our only filer.

How has it helped my organization?

I attended a recent NetApp Insight conference to find out more about how we can benefit from it, to understand it more so, that way, I can employ it better during high-tension situations.

I never see the financial side, so I don’t know if we have seen any financial benefits. In terms of the manpower to run it, it’s me; I can do it myself. As a former grunt, I've been able to manage the system easily, ever since we got it four years ago. As far as administration, it only takes one person.

What needs improvement?

The graceful shut down feature is no longer there, in the version that I have. I believe I'm using ONTAP 7.0.x. on the FAS2040 and we’re also using the FAS2020.
I don't know where it needs improvement because I'm not that well-versed in it.

What do I think about the stability of the solution?

Stability is excellent. I've had no issues in the last six years that I've had NetApp flash storage. Just recently, on one system that's been out and had a lot of controversy in it, we had a filer fail on us. We were able to get a filer the following day. It was excellent.

What do I think about the scalability of the solution?

Scalability was another reason why I attended a recent NetApp Insight conference. That's what I wanted to find out: where we're moving ahead, from here.

We have enough capacity for what we do. I can have up to close to 120,000 separate widgets running simultaneously and delivering data to other systems. Everything works; no problem.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

I didn't evaluate anybody; higher levels than me did that. I know that NetApp won the contract again, so they must be doing something right. My organization’s not going to give a contract to nobody, for a bad product.

Right now, I'm concentrating our collapse-down strategy, where we're taking multiple systems and putting them all on one system. That's why I went to the NetApp conference. I'm curious to see how it's going to impact the filer; if the filer's going to need to expand. If we're going to be migrating to a new filer, etc.

How was the initial setup?

To get my certification to build it, I found it a little bit grueling. Everything is tailored to our specific organization, following the documentation. It's different documentation than what NetApp uses. I’m not familiar with the NetApp filer documentation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527337 - PeerSpot reviewer
Datacenter, NOC & IT Manager at a tech services company with 51-200 employees
Consultant
It definitely has some advantages for running database transactions. SnapMirrors will give us the opportunity to virtualize the database.

What is most valuable?

The most valuable feature is the speed. Quite frankly, we got a smoking deal on it. We like the integration with UCS. With the number of transactions we use, using NFS mounts has not proved successful in the past. AFF definitely has some advantages for running database transactions.

SnapMirroring is also valuable. Previously, we’ve just had localized storage in the servers with RAID 5 and we’d just run backups. Having SnapMirrors is going to be awesome. It also gives us the opportunity to virtualize the database. We can just snapshot the things. When one dies, rather than try to do a restore, we can just pull out the latest snapshot and let replication catch up from there.

For how long have I used the solution?

We've had it for about a year; possibly a little more. We've pretty much just done a proof of concept on it until right now. Right now, we are rolling our databases onto it.

We're using UCS for front end, and because we need the speed, we're spinning up databases with all the data on AFF.

What do I think about the stability of the solution?

I believe it will be a stable solution. I realize we're going to lose disks over time. That's the nature of SSDs. They’re are getting better, and I presume they are going to get better in the future. With our support for spinning disks in the past – we have very little monitoring – basically, the filer tells us, “Hey, you’ve got a bad disk,” and the next day the disk shows up. We have spares, so we just pop a new one in. We’ve had excellent support.

What do I think about the scalability of the solution?

As far as I know, it will scale with us. With our databases, we're not going to need that large of a footprint. However, we have some other projects that we're testing out at this time. I believe scalability will be an issue. As far as I know, we’ll just pop more shelves in and we’ll get the scalability.

How is customer service and technical support?

Technical support is outstanding, period. They're fast. We know people there. As a matter of fact, our previous engineer is now an SC again. He came from NetApp, worked for us for about seven years and now he's back at NetApp. Our former CTO was at NetApp. I think my manager was at NetApp. If not, he was at a partner of ours. So, we have a very good relationship. When we call for support, they answer. You cannot say that about everybody.

How was the initial setup?

A lot of what we've been doing is migrating from 7-mode. We have run into some pain points. I don't know that it's necessarily NetApp's fault. A lot of it is just our inexperience. Some things we hadn't really thought of; moving the LIFs, that sort of thing. We've had some major network storms that we weren't expecting. Had we read deep enough into the documents, I think we would've found that before we tried it.

What other advice do I have?

Depending on what you're looking for, I recommend looking at FlexPod as well as AFF. Price it out with some of the other solutions that are out there. I am not that familiar with what EMC and some of the others have to say. Compare and contrast, and figure out what is it you're trying to do. I used to be in the sales role in a very large company that's not around anymore. Customers always appreciated it if when I told them, “Hey, you're overbuilding this. You're going to spend way more than you need to.” That’s my advice.

When I select a vendor to work with, I look at a little bit of everything. With reputation, obviously, NetApp has the leg up there. We have a deep and longstanding relationship with them. When new vendors come along, we like transparency. We’ve had people come in and say, “Oh, we have this solution. It’ll butter your toast and fix all your problems, all at the same time,” and clearly that's not the case.

We had a vendor come in one time that was going to do quite a bit with our databases until they saw the size of our database. They very politely said, “Well, we can’t scale to that.” We thanked them, and I appreciate that kind of honesty. Obviously, we didn't do business with them, but later on down the road, if they came in and said, “We have a solution now,” I am more inclined to listen to that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.