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Managing Director of IT at a construction company with 201-500 employees
Real User
Oct 24, 2021
Eliminates a lot of work that was previously done when managing backing up and restoring data files
Pros and Cons
  • "Nasuni offers us a single platform with a 360-degree view of our file data, which is definitely important to us. It simplifies IT operations tremendously. Because it is taking continuous snapshots, it eliminates a lot of work that was done previously when trying to manage backing up and restoring data files."
  • "This solution has done a fantastic job of meeting all our needs."
  • "I would like to see Nasuni provide the ability to mirror a Nasuni appliance from one site to another. They could maybe have a standby appliance that is mirrored in a different location for disaster recovery purposes. We can recover if data and a Filer are lost because of a possible ransomware event, but even that takes time to recover. If we had the ability to have a mirrored appliance, we could flip over to that mirrored device and resume instantly rather than repopulate the local appliance with data from the snapshot history in the cloud. This is another feature that we would really like to see, if possible."
  • "We can recover if data and a Filer are lost because of a possible ransomware event, but even that takes time to recover."

What is our primary use case?

The use case specifically is to allow our engineering staff in different offices to be able to work collaboratively on the same projects at the same time. Also, another important feature for us is the ability to recover or restore data from any point in time in its history.

We have Nasuni Filers deployed at each of our offices in the US and another location in India. Nasuni is used by our engineering staff and where production engineering data is stored.

The cloud is used for synchronization from site to site as well as for backup and storing all our snapshot historical data.

We use different cloud providers for different things. Currently, hard Nasuni data is in AWS.

How has it helped my organization?

We use it for VDI. VDI is the direction that we are going throughout the company for consistency and user experience for DR and DC capabilities. Having the Nasuni Filers be a central element supporting the VDI solution has enabled us to have all our engineers work collaboratively in a very tightly integrated total solution.

It is very rare that we need to make significant changes to the Nasuni infrastructure to support organizational changes. On a day-to-day basis, there are new projects added across various design teams in the company. Those can be set up in seconds in Nasuni. It is just very easy to work with it. In essence, setting up the basic file structures just looks like another volume that has been shared on the network. Through the console, we can configure Global File Lock permissions for how those files can be accessed from site to site.

What is most valuable?

One of its most valuable features would be the Global File Lock capability, which is what enables our engineers to be able to work on projects collaboratively from site to site.

Nasuni offers us a single platform with a 360-degree view of our file data, which is definitely important to us. It simplifies IT operations tremendously. Because it is taking continuous snapshots, it eliminates a lot of work that was previously done when trying to manage backing up and restoring data files.

It is far less labor intensive than our previous processes. There is a console interface that is used for managing all the data repositories, what is in the cache of each appliance, the Global File Lock parameters and settings, the ability to recover files, etc. The single pane of glass interface manages all those capabilities. Things can be done in minutes through the Nasuni Management Console, which previously would have been a more labor-intensive effort with more manual processes.

Nasuni enables us to provide file storage capacity anywhere it is needed, on-demand, and without limits. We have it deployed on Nasuni appliances at our offices, but we also have the ability to create virtual Nasuni Filers that potentially could be deployed anywhere in our infrastructure.

Nasuni provides Continuous File Versioning down to the granularity of the snapshots, which occur about every 15 minutes. If there was a ransomware or other disaster type of event, only the data in the cache on the local appliance would be affected. The entire snapshot history of every file is backed up in the cloud. We can, on a file-by-file, directory-by-directory, or volume basis, recover any or all files from that snapshot history back into the local appliance. The only impact would be the time to copy the data back from the cloud snapshot back into the local appliance.

Because these snapshots occur so frequently, we can recover data to a point very shortly before the time a person wants to recover that data, e.g., within 15 minutes of when whatever happened. If somebody deletes a file or accidentally moves/loses it, then we are able to recover it within 15 minutes of that point in time. Very little data, if any, is lost with this type of operation. This has greatly relieved any concerns about IT backups and restores to the point where it is a very minimal concern. 

It frees up IT staff to work on other initiatives, because these are automated processes that occur in the background and require minimal attention, if any at all, from IT staff.

What needs improvement?

One area where Nasuni has made huge strides over the last year and a half is the time required to synchronize data from site to site. This has gone down quite a lot, but we always would like it to occur faster. 

I would like to see Nasuni provide the ability to mirror a Nasuni appliance from one site to another. They could maybe have a standby appliance that is mirrored in a different location for disaster recovery purposes. We can recover if data and a Filer are lost because of a possible ransomware event, but even that takes time to recover. If we had the ability to have a mirrored appliance, we could flip over to that mirrored device and resume instantly rather than repopulate the local appliance with data from the snapshot history in the cloud. This is another feature that we would really like to see, if possible.

I would like the ability to roll back to a prior version of the firmware, e.g., if you had a problem when you were upgrading to a newer version. They do not have this capability. This is less of a concern than it used to be. It is a much more mature product, but this would always be a very nice feature to have.

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Nasuni
October 2026
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For how long have I used the solution?

We have been using it longer than I have been in the IT management role here. I can estimate it at eight or nine years in total.

What do I think about the stability of the solution?

For the last several years, it has been very stable. There have been no issues.

Deployment and maintenance need a very tiny fraction of an FTE. With everything that we are doing with the appliance, it is probably a couple of hours a week.

What do I think about the scalability of the solution?

Scalability is seemingly limitless in terms of the number of places where appliances could be deployed as well as the amount of data that can be handled. The only limitation is the amount of cache memory that is on the local appliance. So, if you needed to keep a very large amount of current data in the local cache memory, you might need to deploy multiple appliances at a site. However, it basically uses a first-in, first-out methodology for what data is kept in the cache. Any data that has been accessed or modified recently is in the cache. If it is not in the cache, it will pull it into the appliance from the snapshot history and replace the data that was accessed the longest time ago which is remaining in the local cache. However, any data can be brought into the local cache to the appliance. Therefore, we have been able to completely work within the bounds of an appliance at a given site.

All of our engineering staff are using it: designers, engineers, project managers, building information modeling (BIM) staff, and technicians. That is around 240 people in our firm.

It is being about as extensive used as it can get. It is used across all our engineering staff, covering all active project-related files. That is the extent to which we tend to deploy it. There are other file systems being used for other purposes, but we don't have the same kind of needs that would warrant using a Nasuni appliance for something like that, like we do for this. So, the Nasuni infrastructure is used really for the most business-critical applications.

Which solution did I use previously and why did I switch?

Previously, the company used traditional file storage systems and big tape backup systems.

Nasuni replaced multiple older file systems and manual tape backup solutions. This has been absolutely business-critical because of the type of data that is stored on there, e.g., all our engineering client project information is stored there. Also, it is extremely resilient. It allows us to recover files if there was ever either accidental or malicious loss of data. For loss of data of any type, we have the ability to recover that data from the entire snapshot history on any file. So, Nasuni is important for day-to-day activities as well as providing disaster recovery capability on any data stored on it.

Before having the solution, it just would not have been possible to have staff in multiple offices be able to work collaboratively in some of these design applications at the same time. So, Nasuni was critical to enabling that capability, which increased productivity, allowing us to share resources more effectively across offices. Also, prior to having the Nasuni solution, if engineers wished to restore data to a prior point in time, we were limited by the capabilities of our previous tape backup solutions. This means they were not as granular as Nasuni. Our granularity is down to about 15-minute increments in time, where it might have been daily with the old tape backup solution. Nasuni is quicker when recovering data from any point in time than was ever possible with prior tape backup solutions.

Nasuni has replaced other on-premise infrastructure. It has replaced traditional file storage and tape backup solutions with a simple 2U appliance that has storage integrated into it and is connected back to the cloud for all the snapshot data.

How was the initial setup?

We did have assistance from Nasuni to get the devices configured initially. It wasn't an enormously complex process. 

What about the implementation team?

We did have Nasuni Professional Services help with the initial setup.

What was our ROI?

Nasuni certainly has reduced labor costs associated with managing all the data and how we manage client project data. It has greatly reduced the labor efforts and costs associated with that. It has also turned out to be a very reliable solution. As site-to-site sync performances have improved, that has enhanced the productivity for all our engineers as well.

Before Nasuni, the time investment was critical and a daily activity. It took a fair bit of time to prepare, load tapes, catalogue items, and run backups every day. Now, with Nasuni, the only time spent is when we have to customize the Global File Lock permissions for certain folders (for the engineers) so the Global File Lock mechanisms work correctly. This is a one-time activity that occurs when a project is set up and completed in minutes.

Nasuni has decreased capital costs because you don’t need to buy as much excess capacity. The CapEx cost is definitely lower with Nasuni. It is only when we either need to upgrade an appliance in an office or if we need to purchase appliances for new offices that there are CapEx costs. The rest of it is an OpEx cost.

It has reduced capital costs by over 80%.

What's my experience with pricing, setup cost, and licensing?

There are annual costs that we pay for maintaining all of the snapshot history in the cloud. That is the primary cost that we pay. We occasionally buy newer Nasuni appliances or deploy them to new offices when the need occurs. That capital equipment expenses is less than the cost of buying new file storage systems. For the most part, you are trading a CapEx cost of storage equipment for an OpEx cost for management of all the snapshot data in the cloud. There are CapEx and OpEx elements to both solutions: 

  • With the old school solution, you have an OpEx expense for tapes, which is relatively small. With Nasuni, you have an OpEX cost for the data in the cloud, which is larger. 
  • With the old school solution, you have CapEx costs for storage equipment, which are large. With Nasuni, you have a CapEx expense when you need to purchase new appliances for offices, which is relatively small. 

It is kind of a trade off with similar costs either way.

The snapshot history backed up in the cloud is an annual OpEX expense. Occasionally we have to bump it up because the amount of storage required for all our snapshot history increases over time, but the infrastructure purchasing and support requirements are definitely simpler.

We do hardware refreshes on Nasuni appliances. So, that is not a buy it once and you're done forever kind of thing. The majority of the cost with the Nasuni is an OpEx cost for storage of all the snapshot history.

I think the pricing on the appliances is completely reasonable and fair. I have had no issues with it. 

Keep in mind that Nasuni allows their clients to choose what cloud platform all the snapchat history is saved on. Depending on the cloud platforms that your company uses, or if there are standards on such things, there may be some benefits to looking at alternative cloud providers for storing the snapshot history, because there may be some savings to be had there. At the same time, because they have that flexibility and support several different cloud platform vendors, if your company is standardized on a particular cloud vendor, then odds are Nasuni is already supported in it.

The costs are the standard licensing fees and subscription for the total size of the data repository (for the snapshot history in the cloud).

Which other solutions did I evaluate?

We looked at Panzura too.

What other advice do I have?

The cloud piece is almost transparent to the user. Because you are interacting through the Nasuni Management Console, you are not really working directly with that cloud provider solution to access files. You could, if you wish, but you can do everything that you need to do directly through the Nasuni Management Console. The cloud happens to be the place where the data is stored and you don't necessarily need to interact with it directly.

Keep in mind the amount of data that you need to keep in your cache. So, sizing your appliance for the local cache storage needs to meet your day-to-day needs, but your actual needs are probably less than what you think they might be. If you had the ability to store 30-days worth of data in the local cache appliance, you are probably in pretty good shape. I definitely would try to understand exactly what the needs of your business are. If you have site-to-site replication needs, carefully consider the capabilities of any particular solution to make sure that the vendors that you are considering can deliver on that as well as how easy it is to work with those vendors for restoring data, if you ever needed to do that.

We haven't tried going back to a more traditional solution. This solution has done a fantastic job of meeting all our needs. Overall, we are just very happy with Nasuni.

I would rate Nasuni as nine out of 10, but I am a tough grader. It is hard to get a 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user1661031 - PeerSpot reviewer
Chief Information Officer at ISL Engineering and Land Services Ltd.
Real User
Oct 21, 2021
Scales well, good pricing model, and facilitates collaboration between offices
Pros and Cons
  • "Nasuni gives us a single platform with a 360-degree view of our file data, which is very important to us. We have everything that we need to look at in a single pane of glass."
  • "With Nasuni, we have been able to replace multiple data silos and toolsets with a single global file system, which is important to us because we have been able to consolidate several different products and solutions."
  • "The speed at which new files are created is something that could be improved. For example, if you create a new file in another country, I won't see it for between 10 and 15 minutes."

What is our primary use case?

We needed a solution that would allow our 12 offices to collaborate from one central location of active business data that is continuously synchronized and backed up. This is the problem that Nasuni solved for us.

Our environment includes Nasuni's cloud-based file storage called UniFS, and at each site, we have a filer on-premise. Our normal SAN/NAS refresh cycle at each office location was 3 to 5 years. This IT work involved a lot of time, effort, and cost involving research, planning, and deployment of the properly sized SAN/NAS. With Nasuni, this hardware refresh cycle has literally stopped. Our capacity now scales on-demand.

How has it helped my organization?

Prior to Nasuni, each office had its own on-premises file server and there was no real collaboration on a single set of data. We had data silos operating independently at each location and when we would win a project, it was very difficult to collaborate between offices. Nasuni came in and looked at all our offices and data within our workflows and made the requisite recommendations. In the end, all of our active business data was consolidated and synchronized into one universal ‘global’ drive that was automatically backed up every 15 minutes and accessible by all staff in all offices.

With Nasuni, we have been able to replace multiple data silos and toolsets with a single global file system, which is important to us because we have been able to consolidate several different products and solutions. Prior to Nasuni, the normal mode of operations in IT was to employ several products to use with critical business data. For example, we have to store it, back it up, think about disaster recovery, and think about how different employees collaborate on the same data at the same time. Each of these problems required different products.

Nasuni solves your storage, backup, disaster recovery, and file sync/collaboration needs in one product/solution.

Thankfully, we have not had to use it for a ransomware attack or disaster situation. But the risk of data loss due to a ransomware attack is significantly mitigated knowing we can restore our data to within 15 minutes of the last Nasuni ‘snapshot’. We also use Nasuni on a weekly basis for simple file restores. With Nasuni, in two clicks you can restore a file. 

Prior to Nasuni, we had a completely separate software package that we purchased for data backups. This is not required any longer. As such, our IT environment is simpler and more cost-effective.

We don't use Nasuni exclusively for VDI but we do have VDI components. This is very important to us because we've been using VMware for almost 20 years.

With regard to the simplicity of management, the Nasuni Management Console makes everything very simple. Related to that is the support that we received during our implementation, as well as the ongoing support that we get whenever we have any questions about configuration or otherwise.

Nasuni has helped to simplify infrastructure purchasing and support requirements, starting with the fact that we no longer do our regular SAN refresh every three to five years. Also, we are now dealing with one vendor, rather than multiple vendors for our storage solution.

Anybody that knows about storage products will understand how they just fill up because users create more data than you have a plan for. A storage upgrade is a big IT project and we haven't had to do one for almost three years. Having the benefit of being able to forgo one of these projects saves us hundreds of hours each time.

When compared to having to do SAN refreshes, Nasuni contributes positively to business agility. When you have to plan for an IT update project, it requires time and effort. With Nasuni in place, that need goes away because the technology automatically backs up the data, synchronizes it, and maintains version control for disaster recovery. From that perspective, the business is much more agile.

What is most valuable?

One of the most valuable features is scalability. As time goes on and we begin to run out of disk space, and we start planning for deployments and upgrades, Nasuni really helps. One of the things that we love about this product in IT is that it looks at your data and identifies what is active, or what is being worked on. We can set a threshold in terms of time where, for example, if the data has not been opened or touched for at least a year then it is automatically backed up to the cloud. By doing that, it's constantly keeping your file servers lean, which means that you don't have to regularly buy new storage upgrades.

Because we don't have to continue to buy storage as we did before, Nasuni has partially helped to eliminate our on-premises infrastructure. In this regard, it has reduced our SAN refresh costs. It is difficult to estimate how much we have saved because each office had its own SAN and storage requirements prior to Nasuni, and I would have to look into how much we paid for that infrastructure. Easily, we have saved six figures.

Aside from costs, Nasuni has reduced the amount of effort that we spend on our storage solution. The IT works and planning that's involved whenever you're doing a storage upgrade or a SAN refresh is significant. It becomes a month-long project. Having Nasuni manage active data versus inactive data has meant that we haven't bought a SAN since we implemented Nasuni in 2018.

Some of the other valuable features are collaboration and disaster recovery.

Nasuni gives us a single platform with a 360-degree view of our file data, which is very important to us. It is called the Nasuni Management Console and we have everything that we need to look at in a single pane of glass. From an IT administration standpoint, there's nothing worse than having to hop onto different toolsets or different solutions to manage different things. With regards to data management, specifically, we work through the Nasuni Management Console and everything is managed from there.

What needs improvement?

The speed at which new files are created is something that could be improved. For example, if you create a new file in another country, I won't see it for between 10 and 15 minutes. The length of time that it takes depends on the speed of the internet. If it were to drop from 15 minutes to two minutes, that would be fantastic. However, I understand that there are a lot of variables involved. As such, it's probably not just Nasuni but also the speed of the internet.

For how long have I used the solution?

We have been using Nasuni since November 2018.

What do I think about the stability of the solution?

Stability-wise, it has been top-notch. We haven't had any issues whatsoever. When we first implemented it, we had the occasional questions about the length of time required to create a new file. We thought that it might be quicker.

Nasuni is used daily. Literally, all of our business-critical data resides on it, so the availability has to be there 24/7/365.

What do I think about the scalability of the solution?

Scaling is just a matter of contacting Nasuni and telling them that we need more storage. After that, they allocate it. We're using Azure, whereas some people use Amazon AWS or Google. It doesn’t matter to Nasuni which ‘backend’ you use.

We have approximately 450 users and the roles range from engineers to project managers, to administration, marketing, IT, and finance. We don't have any plans to increase usage. As the company grows, it doesn't mean that we're necessarily going to be doing anything different. We may just have to buy more Nasuni storage.

We have a small IT team of approximately four people that was responsible for the deployment and takes care of the maintenance. There is not much maintenance that needs to be done. It involves system updates and going into the Nasuni Management Console to check log files.

How are customer service and support?

We received helpful support during our implementation, as well as ongoing support whenever we have questions. We also have access to Nasuni’s senior leadership team, which is fantastic!

Which solution did I use previously and why did I switch?

We did not use another product prior to implementing Nasuni.

How was the initial setup?

The initial setup is pretty straightforward. Nasuni comes in and they look at your data. They do an assessment and then they give you a report that estimates your sizing based on the total data that you have, as well as the amount of data that is actively being worked on at any given point in time. For example, you may have five terabytes of data but there is only 1TB that is being actively used.

With assistance from Nasuni in classifying our data as active versus inactive, we were able to then size a proper solution and purchase the right amount of storage that we need both in the cloud and on-premises.

The implementation strategy was just a matter of sizing the environment and then copying data from a traditional file server to the Nasuni file server. It took about a month for us to complete. This included sizing the environment for each location, making sure each one had a Nasuni filter, then communicating to staff that we were going to be moving data from one location to another.

The moving of data is something that we did on a weekend and the staff were told that when they came back to work on Monday, they would automatically be pointing to a different location for their data.

What about the implementation team?

Nasuni assisted us with the implementation. We did not rely on a third party.

What was our ROI?

Not having to purchase storage each year has helped to reduce our capital costs. We no longer have to do our SAN refresh cycles.

We analyzed our ROI when we first purchased the solution and although I can't share the actual costs, I can say that the primary savings are in the time and effort involved to do the SAN refreshes. This is not to mention buying the SAN in the first place. A safe estimate would be savings in the six-figure range.

What's my experience with pricing, setup cost, and licensing?

The cost of licensing is negotiated and billed annually per terabyte. Different clients have different pricing, depending on their agreements.

In general, the pricing is straightforward and it's an all-inclusive price with no surprises. There is no charge for additional features, add-ons, or otherwise. The fact that it's one price for all of the technology is something else that we like a lot about this product.

Which other solutions did I evaluate?

Prior to implementing Nasuni, we evaluated Panzura. It is the direct competitor in the market. In our opinion, the Nasuni technology was better. The cost for the product and the cost to implement was significantly less with Nasuni, although the primary reason that we chose it was the technology.

When we saw the demo, we were more impressed with what we saw with Nasuni as compared to Panzura. We were also much more impressed with Nasuni’s representation in terms of how they communicated with us promptly and honestly.

What other advice do I have?

When it comes to configuring Nasuni to support organizational changes, the technology is very easy to implement. What's more difficult in any organization is communicating and implementing workflow changes required due to the new data structure. Human nature dictates that we are naturally resistant to change, especially in an organization that has workflows in place for a long time. As such, be sure to involve as many key stakeholders in your company as possible in order to communicate the many benefits of the project. With proper buy-in, the chances of any IT project succeeding are greatly increased.

Today, all of our employees realize that we now have what's called a "global drive", and this is where all of the data can be found. What used to frustrate people, understandably, is that if we're collaborating, they would go to their local office's file server and it wouldn't be there. Rather than stored locally, a file might be on the "British Columbia" server, or instead on the "Alberta" server. Consolidating all of the data and then communicating to staff that there's only ever now one location where that data or that file can be found, really simplifies finding and retrieving the file that people are looking for. Data structure simplification through consolidation and classification goes a very long way to removing friction for the end user when trying to find a file.

I have recommended Nasuni to many colleagues, and I point out that if they have any sort of multi-site collaboration problem, or if they're thinking of disaster recovery, business continuity, or backup solutions, or if they're tired of refreshing their SAN, then Nasuni is an excellent choice.

My advice for anybody who is implementing Nasuni is to take your time at doing the assessment and classifying your data. This is something that Nasuni helps with. Then, once you have a good understanding of the data classification, take time to get an understanding of everybody's workflow and what they expect things will be like post-change. If this is done correctly and you take your time then the implementation will go a lot smoother. If instead you just rip off the band-aid and do something, and then people wake up Monday and there are all sorts of changes, chaos is imminent.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Nasuni
October 2026
Learn what your peers think about Nasuni. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,223 professionals have used our research since 2012.
it_user1663671 - PeerSpot reviewer
Server Engineering Services Lead at a mining and metals company with 10,001+ employees
Real User
Sep 27, 2021
Good OR and DR capabilities, performs well, offers data security, and continuous file versioning helps recover from hardware failures
Pros and Cons
  • "The biggest and most impressive thing for us is the operational recovery (OR) and disaster recovery (DR) capabilities that Nasuni has. If a filer goes down, or an ESX server goes down, then we can quickly recover."
  • "The OR and DR capabilities have been a very big help for us, reducing what used to take weeks to fix and bring back up and running for people down to a matter of minutes while keeping their experience seamless, no matter how much trouble the hardware is in at the site."
  • "When we have to rebuild a filer or put a new one at a site, one of the things that I would like to be able to do is just repoint the data from Azure to it. As it is now, you need to copy it using a method like Robocopy."
  • "Part of the problem seems to be that Nasuni currently is not set up to do 24/7 support; they said that they were going to do that, so that was a little disappointing."

What is our primary use case?

We use Nasuni to provide storage at various locations. It is for office-type files that they would use for day-to-day office work, such as spreadsheets. None of it is critical data.

Each group at each site has its own data store. For example, HR has its own, and finance has its own. All of these different groups at different locations use this data, and they use these filers to store it.

The Nasuni filers are on-site, and we have virtual edge appliances on ESX servers at about 35 sites globally. The data stored at these sites is then fed up into Azure and we have all of our data stored there.

How has it helped my organization?

The OR and DR capabilities have been a very big help for us. Previously, with the solutions we had, it would have taken weeks sometimes to get things fixed and back up and running for people. Now, it only takes a matter of minutes.

It used to be a lot of trouble to bring data back up and a lot of the time, it was read-only, so the people couldn't use it very well. Now, with Nasuni, we're able to pretty much keep their experience seamless, no matter how much trouble the hardware is in at the site.

The Nasuni filers are easy to manage, although the process is similar to what we had before. We have a report that comes out three times a day that gives us the amount of data that's in the queue to be uploaded to Azure on each individual filer. We keep track of that to make sure nothing is getting out of hand. It also tells us if the filer has been restarted and how long ago that happened. It gives us a quick view of everything and how much total we're using within Nasuni. This report is something we created on our own to keep track of things.

If a user deletes a file or a file becomes corrupted, it's easy for them to get it restored. There is very little chance that the data is going to be done. We've had a few people delete things, or they have become corrupted, and we were able to get that file back to them in the states that it was in about five minutes before they had a problem. We were able to do this without any issues. Overall, the continuous file versioning is really helpful.

What is most valuable?

The biggest and most impressive thing for us is the operational recovery (OR) and disaster recovery (DR) capabilities that Nasuni has. If a filer goes down, or an ESX server goes down, then we can quickly recover. For example, we lost a controller the other day and all of the drives were corrupted. We were able to quickly repoint all of the users to a backup filer that we have at our data center, they were back up and running within minutes, and they still have read-write capabilities. Once that ESX server was fixed, we were able to repoint everything back to it in a matter of minutes. People were then again using their local filer to connect.

Nasuni provides continuous file versioning and we take snapshots on a regular basis. Right now, we have them stored forever, but we're trying to reign that in a little bit and keep them only for a period of time. Certainly, at this point, we have a lot of file versions.

We have not had a problem with ransomware but if we did, we would be able to restore the data pretty quickly by going back to an older version of the file before the ransomware took over. It is a similar process to the DR, although a little bit different. For us, OR and DR are pretty much the same thing. We haven't had any disasters that we've had to recover from but we've had three or four hardware failures a year that we've had to deal with. The continuous file versioning has helped to fix these problems pretty quickly.

Continuous file versioning also makes it easier for our operations group. The support team is able to restore files quickly, 24/7, and it is less work for them. They have more time to focus on other problems. The end-user also has access to shadow copies through Windows, and they've used that extensively at the sites.

Nasuni has helped to eliminate our on-premises infrastructure. When we moved to Nasuni, we moved to Azure. Before that, we had a large SAN storage that we were using, and we were able to get rid of it. That was a big difference for us.

We were definitely able to save some money because we've eliminated those expensive SAN disks completely. There were some servers at our old data center that we were able to get rid of, as well. There are some new expenses with Azure because we have to pay for the space taken by the snapshots, which is why we're going to put a retention limit in place. Overall, I don't have an exact number but we were able to save money.

Nasuni is transparent to our end-users. We have it all set up as a file server through Microsoft DFS. If you were to ask one of our end-users how they like Nasuni, they would have no idea what you're talking about.

What needs improvement?

One issue that we have is related to copying data out of Nasuni. We just sold a site and it was split into two pieces. One part of it was sold to another company and we kept the other part. At the site, they have a Nasuni filer with about eight terabytes of data. Now, we have to split that data and the problem stems from the fact that the other company doesn't have Nasuni.

This means that we have to copy all of that data back to the site and into a format that they can use, which is probably just a Windows file server, and then we have to split it somehow. I'm not really sure that there's an easy way to do that. It's going to take us a little bit longer to separate this other location, and we're having to invent things as we go along.  

In these areas, it's not as simple as it could be, but it doesn't happen very often. As such, we haven't had to worry about it too often. Although it's not affecting us too much at this point, if there's a problem such that we have trouble getting data out of Nasuni, then that could be an issue. However, for the time being, it seems fine.

When we have to rebuild a filer or put a new one at a site, one of the things that I would like to be able to do is just repoint the data from Azure to it. As it is now, you need to copy it using a method like Robocopy. To me, this seems counterintuitive or like we're going backward a little bit. I would like to see a way to be able to switch them around without any problem. That said, I'm not sure if it would then cause other issues because of how Nasuni works, so it may not be possible.

For how long have I used the solution?

We started using Nasuni in 2018 and it's been running ever since.

What do I think about the stability of the solution?

Up until about a week ago, the stability has been rock solid. We've actually had a few issues after upgrading to version 9.3 that we're trying to deal with. We have a couple of sites that we're still not sure if Nasuni is the problem, or if it's VMware ESX, and we're working on that. At this point, we're not thinking about rolling back because of all of our sites, only two of them have problems. As such, we think that something else may be going on.

For the most part, it's been extremely stable, with no issues whatsoever. With Nasuni, there has been very little downtime, if any. Most of the sites have never gone down and with the sites that have, there's usually some other external problem.

Overall, it's been very stable for us.

What do I think about the scalability of the solution?

We are limited to the amount of space that we have purchased from Nasuni. If we get close to running out then we just buy more. We still have to pay for the storage within Azure, so we're trying to make sure that it doesn't get out of control. In general, we don't need to add any on demand.

Scalability is not a problem and we can add as many servers and as many filers as we need to, which is really nice. For example, instead of buying tape drives and using that type of backup system, we decided to take a few sites where we have some smaller servers and we use Nasuni to back them up. We use a separate filer to back up all of that data. It's been nice in that way, where we've been able to do things with it that we hadn't originally thought of.

If it should happen that we make a large acquisition, and we bought 10 sites, we could easily put in 10 more filers. It wouldn't be a problem.

Amongst our 35 sites, we have between 10,000 and 12,000 users. A lot of them are office-type people such as those from HR and finance. All of us, including administrators and developers, use it for this kind of thing. The developers wouldn't store code on these because that's not what it's used for. Our Nasuni environment is specifically for data to help the business run, which isn't critical to producing goods or shipping them or anything like that. That is a completely different system. Anybody who works for the company that needs to access simple office data is going to be going through Nasuni.

We have approximately 210 terabytes stored in Nasuni right now. That continues to grow at perhaps a terabyte or two per month. I don't think we'll be moving it anywhere else at this point. Down the road, we do have a very large file system at our data center that we're considering moving, but it's going to take a lot of time to do that one because it's 400 terabytes and it's a lot of old data that we have to clean up first. But that's pretty much the only area that I would see us doing something.

Later this year, we're going to start refreshing some of the hardware because we're approaching five years on some of the older stuff. As we replace it, we'll do another rollout, but it's not going to be like before. We're just going to put a new server in and put a new filer and connect to the data.

How are customer service and technical support?

Up until recently, I would have rated the technical support a seven out of ten. We had to open a case in Australia for a problem with one of the Nasuni filers, and I haven't got a response for it yet. We had one of the support people answer a question at about three in the morning, US East Coast time, and he said something to the effect that he would send an email giving an update. After that, we didn't hear back from him until about 25 hours later, which was a little concerning for me.

Part of the problem seems to be that Nasuni currently is not set up to do 24/7 support. They said that they were going to do that, so that was a little disappointing. Typically when we call in a problem, they jump all over it and they get it fixed in no time.

Which solution did I use previously and why did I switch?

From the perspective of our end-users, the servers function the same way when they're working. We had Windows filers before and now they're Nasuni, so it's basically the same thing to them.

Although we mostly used Microsoft, we did use a backup solution called Double-Take, which is now owned by Carbonite. It did the job but it had a lot of idiosyncrasies that were very difficult to deal with at times. That was the only non-Microsoft thing that we used for the data before Nasuni, and we have since stopped using it.

How was the initial setup?

In the beginning, the setup was kind of complex. We did have help from Nasuni, which was great. They were with us the whole time. We had some growing pains at the beginning, but once we figured out the first three or four sites, we were able to get everything done very quickly and efficiently, with very few problems moving to Nasuni.

When we first started with Nasuni, we had never used it before, and we had never used anything like that. We were used to using Windows servers, and there was a learning curve there to figure out the best way to set up the Nasuni filers. We really had to rely a lot on Nasuni for that. Some of it was trial and error, seeing what worked best as we started rolling it out.

We were replacing a single server that was responsible for doing everything. It was a file server, a domain controller, a print server, and an SCCM distribution point. It was all of these different things and we replaced that with one ESX server, which had multiple guest servers on it, doing all those functions separately. It is much better security-wise and much better operationally.

We started with a very slow implementation. We implemented one site, and then we waited two months before moving to the second site. We tried to start with some of the smaller sites first, with the least amount of data, to get our feet wet. Also, the first site we did was the one that I sit at. The team was all there and it was our site, so we figured we should do our site first. We staggered deployment, so it was not very quick. Then, once we had three or four completed, we did three a week for three months and we were done.

After completing the first site, choosing the next sites had to do with the hardware. We had some old hardware that we repurposed, so we did those sites next. After that, we moved to the sites that necessitated purchasing new hardware. 

From beginning to end, our implementation took a little more than a year. It began in August of 2018 and finished at the end of Q3 in 2019. The time it took was not because of Nasuni. Rather, it revolved around different ordering cycles in our company. Buying the new hardware was what stretched out the deployment time.

What about the implementation team?

I was in charge of the team that did the implementation.

For purchasing and the initial negotiations with Nasuni, we used CDW. We still interact with them when it's time to do renewals, and they are great to deal with. They really help out quite a bit. They were the ones that brought us Nasuni in the first place and suggested that we take a look at it.

We're very happy with CDW. We use them for all of our hardware orders, and a couple of different infrastructure tools. We use them quite extensively.

We had four people responsible for the deployments, with one guy who was in charge of the group as the lead architect. Once it was deployed, we turned it over to our operations group, which is outsourced to TCS. Although they have supported us since then, they come to us if there's anything that's still an issue. We have a couple of guys that still work with Nasuni a little bit, but that's basically how the maintenance is done.

For the most part, there is little maintenance to do. There are situations such as when a controller card goes down, or like the issues we have been having since the upgrade. Otherwise, it's very hands-off and you really don't have to do a lot.

What was our ROI?

We don't plan on calculating a return on investment with this solution. In the grand scheme of things, it's really not very much money for what we're doing. We spend more money on the hardware, for example.

What's my experience with pricing, setup cost, and licensing?

Our agreement is set up such that we pay annually per terabyte, and we buy a chunk of it at a time. Then if we run out of space, we go back to them and buy another chunk.

We thought about an agreement with a three-year plan, where we would get a small increase every year, but we decided not to take that approach at this time. We go through CDW for these agreements and they help us get all of the quotes together.

In addition to what we pay Nasuni, there is the cost of storage in Azure or whatever cloud service you're using. It can get pretty pricey if you have a lot of snapshots, which is something we've found and we're now trying to scale back on. That's the biggest thing that is extra and you may not think of right at the beginning.

Which other solutions did I evaluate?

We looked at a few different products that year, and we decided that Nasuni was the best way to go. It has really worked well for us.

One of the products that we looked at was Veeam, the backup software, but it would have been used a little bit differently. We also looked at Backup Exec and a tool from Microsoft. We didn't look at anything that was exactly like Nasuni. We looked at these other things that would create backups of the primary data, which would have stayed at the site. Nasuni was a completely different way of looking at it.

The difference with Nasuni is that rather than having a backup in the cloud, the primary copy of the data is what's in the cloud. For us, it's stored in Azure, whereas with the other tools, the primary copy stays at the site. If you had a major problem, for instance, this issue with the controller card, the problem with these other solutions or the way it was before was that you're down and out at least until you can get the controller card replaced.

Then, once you're back up, you're going to have to copy all of the data back. For that, it would probably need at least a week. Some of these sites have very poor connections. For example, we have a site that's in the Amazon jungle in Brazil and they are notorious for being very slow, yet we've used Nasuni there and it works fine. Some of these other solutions probably wouldn't have worked. In fact, we probably would have had to buy a tape drive and back up the servers that way.

What other advice do I have?

We have a hosted data center where we don't pay for individual items, such as servers. Instead, we pay for a service. The service might include a server or storage, and Nasuni has not eliminated that because we still need our physical servers at the locations. We debated on whether or not to put the filer in Azure for each site, but we decided that it was better to have something local at this point.

For our company, we were a little ahead of the curve. We didn't have internet connections directly from each site, and they all routed through a central internet connection. Because of that, it was difficult to eliminate any hardware at the site. We needed something there physically. But, having the virtual appliance for Nasuni really helps out quite a bit, because then we only have to have one piece of hardware and we can put all of the other servers that we need for infrastructure on the same ESX server. We have five or six different servers that are doing different functions that at one point, would maybe have been three or four different physical servers. Now we've reduced it to one.

We use Microsoft SCOM as a monitoring tool to keep track of all of the filers and make sure that they are running. 

We don't use the Nasuni dashboard because we don't have to. Everything is working the way it is. We do have a management console set up and we do go into that occasionally, but it's not something that's a regular thing that our support people use.

If I had a colleague at another company with concerns about migration to the cloud and Nasuni's performance, I would talk about the fact that the OR capabilities are so different than anything else that I've seen. The performance has actually not been too bad. You would think that there would be an issue with the cloud stores, but we set up a local cache on each filer that allows it to store up to a terabyte or two of regularly used data. That gets probably 80% of what people use, which means that they're accessing a local copy that's synced with what's in the cloud. This means that they don't really have to go to the cloud to get a lot of it. But when they do, it's pretty quick. It may not be as fast as if it were a local copy, but it's not too bad.

My advice for anybody who is considering Nasuni is that they definitely want to look at all of the options, but that Nasuni does have the best setup at this point. It offers the ability to recover things and provides data security. Especially with ransomware and all of these other new things that are causing lots of problems out there, it really helps mitigate some of that.

The biggest thing that I have learned from using Nasuni is that you shouldn't be afraid of the cloud.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
CIO at Jerde
Real User
Sep 23, 2021
We can look at identical data for all our locations simultaneously, therefore it is an excellent solution for collaboration
Pros and Cons
  • "I can see who is logging in on files from all over the globe. For example, if a file is locked, maybe a user in Shanghai has locked files or something, I can see that from the Management Console, then unlock the file."
  • "A big advantage is having the data exist in the cloud, which has certainly relieved a lot of pressure from our IT department in regards to having a backup as well as preventing some ransomware in all of our offices."
  • "I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient."

What is our primary use case?

We use the Nasuni Filers and Nasuni Management Console (NMC) to manage those Filers.

We have four offices in Los Angeles, Singapore, Hong Kong, and Shanghai. In each office, we have a Nasuni Cloud Storage Gateway that allows end users in each office to access their data in the cloud. However, that data is cached locally.

How has it helped my organization?

It is an excellent solution for collaboration. We are an architecture firm. For example, we may be working on a set of architectural drawings files here in Los Angeles. We save those drawings at 17:00, then those drawings will sync to other offices. When other offices, e.g., China and Shanghai, come online, the data is there and on the network drive. They can continue working on those drawings or meet with clients. They can also access them on an iPad if they are at a job site. So, it is very useful for collaboration on a global scale.

The product integrates with industry standard platforms, like Active Directory. So, it is very straightforward to apply changes to the organization.

If we were hit with ransomware, we would have to know the time of the ransomware, then we can easily recover files using Nasuni Management Console.

It is much simpler to upgrade a solution because the data is in the cloud. You are just upgrading your gateway and pointing it to the cloud. So, it is much simpler to upgrade.

What is most valuable?

The bread and butter of what it does is the ability to sync data. Because in architecture, we are using unstructured data with a lot of big files and large file structures going from one place to another. Nasuni does that very quickly.

I can see who is logging in on files from all over the globe. For example, if a file is locked, maybe a user in Shanghai has locked files or something, I can see that from the Management Console, then unlock the file. I would rate the importance of this feature as nine out of 10.

Nasuni enables us to provide file storage capacity anywhere it is needed and on-demand. I would rate this feature as nine out of 10 because of the nature of our business. We can look at identical data for all our locations at the same time, which is very useful.

The tools are very good, and I learned them. They are relatively straightforward.

The end user has the ability (on his own computer) to recover a file.

What needs improvement?

I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient.

For how long have I used the solution?

I have been using Nasuni for four and a half years.

What do I think about the stability of the solution?

It is a stable product. I wouldn't be using it if it wasn't stable.

What do I think about the scalability of the solution?

Its strength is that it is extremely scalable. It is very quick to spin up a new Filer. We have opened and closed offices in the last four-and-a-half years. So, I have had to spin up a gateway, then I have to shut it down and move it. In that sense, because the data is in the cloud, that has been a huge strength of the product.

We are limited by the subscription that we have. We have incrementally increased our data. We have increased our data by probably five percent a year. So, I suspect we will continue to add about five percent per year to our subscription.

Everybody uses it, which is about 110 employees and consultants.

How are customer service and technical support?

I would rate the technical support as seven out of 10. 

Which solution did I use previously and why did I switch?

Before Nasuni, I would use more conventional storage arrays from larger vendors, like Dell EMC and HPE. We switched because Dell EMC didn't offer a cloud option or the ability to quickly sync data to our other offices.

Nasuni has replaced multiple data silos and toolsets with a single global file system. We still have separate storage in our offices. However, that storage is really for less critical data, libraries, etc., where the most critical data is on the Nasuni platform.

Replacing multiple data silos has been extremely important for us. The alternative is the way that we did business in the old days. Previously, we worked on a storage array here in Los Angeles, then we would have to transfer the files in some way (from one place to another) to a separate storage array. With the amount of collaboration that we do globally, that is very difficult.

In the old days, we would have an architect fly to China and meet with a client about a drawing or design, maybe at a job site. We are not able to do that anymore due to COVID-19. Instead, we now can have our staff in China pull up the same drawing on an iPad and mark up the drawing using a web conference. This solution provides us reach to our clients, which is very important.

How was the initial setup?

The initial setup was not simple, but not complex.

Our deployment took 30 days.

What about the implementation team?

I worked with Nasuni Professional Services. Over one weekend, we migrated the data.

We also worked with Consiliant Technologies for the deployment. Our experience with them was excellent.

I do the maintenance and upgrades of the product. This takes one person (me).

What was our ROI?

I see ROI qualitatively from people in our global offices. After I made the change, their workflow definitely improved.

Continuous File Versioning definitely saves me money on purchasing expensive backup solutions.

We still use on-premise infrastructure, but it does eliminate part of our infrastructure. It is about a 20% savings versus conventional storage arrays and backup solutions.

Because you are paying for a subscription, there is less of a CapEx cost. It has reduced our capital cost by about 40%, but we are paying for a subscription as well.

What's my experience with pricing, setup cost, and licensing?

It has a license fee as well as hardware costs, which we would incur if we want to use Nasuni Cloud Storage Gateway for upgrades.

We pay for a subscription.

Which other solutions did I evaluate?

We looked at keeping our Dell EMC storage arrays. I also looked at Panzura and Nasuni. Both Panzura and Nasuni fulfilled our requirement of syncing the data. However, I preferred Nasuni's architecture and the way that they did it.

Nasuni is the preferred solution of our CFO because the business agility and cash flow are more predictable.

What other advice do I have?

Investigate the cloud provider that you want to use, whether it is Microsoft Azure, AWS, or whatever Nasuni supports. Do that research first, then investigate with Nasuni regarding pricing.

You need to determine what data you are willing to put up in the cloud, then what data you deem critical to be cached locally in your location. For example, if you have 20 terabytes in the cloud, how much of that do you really need cached in each location? Is it five terabytes? Is it seven terabytes? This information will help with the migration.

If you have a requirement where you have multiple locations that need to look at identical data because of collaboration, that is Nasuni's strength. If that is not a big requirement, then you would probably look elsewhere.

A big advantage is having the data exist in the cloud. This has certainly relieved a lot of pressure from our IT department in regards to having a backup as well as preventing some ransomware in all of our offices. That has definitely been a big plus.

I would rate it as nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user1653648 - PeerSpot reviewer
Sr. IT Network Infrastructure Engineer at a construction company with 5,001-10,000 employees
Real User
Sep 23, 2021
We can restore deleted files in seconds, as opposed to days or weeks, and manage all our edge devices from one location
Pros and Cons
  • "Another helpful feature, in addition to restoring a file that was deleted within 24 to 48 hours, is that we have the ability to restore a file or a folder that was deleted, going all the way back to the inception of that file or folder. That means we actually have unlimited backups to the inception point of data with Nasuni."
  • "We have one platform to manage all of our data, to see it and to quickly access it, and that is huge."
  • "One area that we've recently spoken to Nasuni about is single sign-on. Another is integrating Nasuni with Azure Active Directory. In our particular case, that would allow for third-party consultants to access our Azure Active Directory environment as opposed to coming to our on-premises environment."
  • "One area that we've recently spoken to Nasuni about is single sign-on."

What is our primary use case?

Nasuni is our data storage solution. In addition, it's our data backup solution. As a construction company, we have onsite offices where we're building a building, a highway, or a water treatment plant, and we use Nasuni for data storage for all of those job sites. Additionally, for all of our regional offices, Nasuni is our storage solution for our entire company's internal data.

It has on-prem and SaaS components, but for all intents and purposes, it is on-prem.

How has it helped my organization?

Nasuni replaced our previous data storage solution for all our job sites back in 2018. Before that, if we had a job where a data server was stolen or a file was deleted, it was a long and onerous process to get that data back. For us, just like pretty much every other company out there, our data, our intellectual property, is significantly more important than the hardware itself. Once we rolled out Nasuni, we were able to restore deleted files in seconds, as opposed to days or weeks. It takes five or six clicks and we're able to restore data.

Additionally, if one of our offices has an electrical or power issue, we are able to move our end-users to a different edge appliance where they can access their data, minimizing downtime for our end-users.

It has also replaced multiple data silos and toolsets with a single, global file system, and that is extremely important. We have one platform to manage all of our data, to see it and to quickly access it, and that is huge. On top of that, Nasuni provides something called the NMC, or the Nasuni Management Console, which manages all of our Nasuni edge appliances. Not only can we manage the data, but we can also manage the appliances from a single pane of glass. Instead of having to log in to 50, 75, or 100 appliances, we can just log in to one device and manage everything from there, monitor alerts, push out updates, et cetera. It's really helpful.

With the NMC, when we are asked to restore a deleted file, we can do that from that one console, as opposed to going to the specific appliance the end-user was using to access data. From an IT perspective and a support perspective, the fact that we can use one location to access all of our edge appliances and do the work that we need to do, such as a file restore, makes it significantly easier for us. In turn, it makes things easier, quicker, and more efficient for our end-users. When a mistake happens, we can quickly apply whatever the corrective action may be and get our end-users back to accessing the data that they need.

The NMC has made things even simpler by providing one area where we can manage all of our edge appliances, as opposed to hitting each edge appliance individually. The NMC has really made it more efficient, streamlined, and simple for us to manage our data environment.

With Nasuni, our data is stored in volumes. If we have to provide data to an internal business group, it's easy for us to set up a new volume of data, if needed, to make it unique to that business group. We can also just provide remote access for another group internally to an existing volume that we have. In terms of giving the right people access to the data they need, Nasuni makes it pretty easy to do. That makes our business more efficient and more streamlined. It cuts down on internal workload and the tickets to our department, the IT department, to give end-users access to the data they need. As a department, we have become more proactive in recognizing and giving correct access to the data the end-users need.

With continuous file versioning, the way our data is backed up allows us to recover quickly if some of our data is compromised by a ransomware attack. We can simply revert back to a different point in time before that attack took place and make that data available to our end-users. That makes things much easier for us and gives us one less thing to worry about.

In addition, with continuous file versioning, there are some tools in Nasuni to very quickly help us restore a file that's been deleted or corrupted, back to a time where it was not deleted or corrupted. We have that functionality in the NMC and we can restore a file in just a few minutes.

Another benefit is that Nasuni has helped to eliminate infrastructure significantly. About 90 percent of our jobs are scenarios where we're onsite building a building or a stretch of highway and, for those jobs, we have saved on hardware costs and have not had to purchase a server. Instead, we have been able to access other edge appliances within the company. We can utilize existing hardware and don't need to buy new hardware for a particular job. That has certainly saved a lot of money on hardware, on the order of a few thousand dollars for the cost of a job-site server.

And that has made our infrastructure support efforts a lot more streamlined. It has reduced the soft costs, including the time the entire IT department spends on getting things up and running, and the time spent supporting users when a file gets moved or deleted and has to be restored to an earlier time.

We can also accurately forecast our costs for replacing the 10 percent of our Nasuni edge appliances that are on-prem, as needed. We know what to expect, how much life we can get out of them, and forecast when we will need to replace one. There is a need for hardware replacement, but that need has decreased. While we have established, internally, that we need to have that on-premises machine, we have virtualized many of our Nasuni edge appliances going forward, minimizing that hardware footprint that we have to manage.

From an agility perspective, our onsite people who are building something have the ability to access their data from any location and they can go back to the data for jobs they previously worked on. An end-user can be starting up a new job and, at the same time, can close out a job that was run somewhere else. Nasuni gives them that flexibility, making them more productive from one location. In addition, many of our end-users work at multiple locations and may be in five different locations from Monday to Friday. They're able to access all the data they need from those different locations and that is definitely a part of what they need to be successful.

What is most valuable?

One of the things we find most valuable is how quickly we can restore a deleted file. An unexpected byproduct of this feature is the ransomware protection that Nasuni provides as well. 

Another helpful feature, in addition to restoring a file that was deleted within 24 to 48 hours, is that we have the ability to restore a file or a folder that was deleted, going all the way back to the inception of that file or folder. That means we actually have unlimited backups to the inception point of data with Nasuni.

In addition, Nasuni enables us to provide file storage capacity anywhere it’s needed, on-demand, and without limits. That's important to our company because, as a construction company, we are often building where nothing else exists. We may be adding a new stretch of highway, or replacing a stretch of highway in a remote area, or building a water treatment plant in a remote, desolate area where one doesn't exist. The ability to give our end-users their data, safely and securely, is huge. When we are informed of a new job that we have to work on, we can usually get that project management team up and running with access to their data within three to four hours. For our transient workforce, where people are at a location for 12 months or 24 months and then move, having the ability to move to a new location and access new data, as well as old data to close out an old job, is critical to the way that our workforce gets the job done.

What needs improvement?

One area that we've recently spoken to Nasuni about is single sign-on.

Another is integrating Nasuni with Azure Active Directory. In our particular case, that would allow for third-party consultants to access our Azure Active Directory environment as opposed to coming to our on-premises environment. 

Nasuni is aware of these issues which are something of a wishlist for us, and we hope they will work on them sooner rather than later.

For how long have I used the solution?

I have been using Nasuni for 10 years.

What do I think about the stability of the solution?

Nasuni has developed a good product that is secure and allows our end-users the flexibility they need to access their data. We're very confident in Nasuni and in what they provide. We're hopeful that they can continue to stay up with the times, but we're completely comfortable with the stability and the footprint that they've created in the data storage field.

What do I think about the scalability of the solution?

The product was built and designed to be scalable. We can add on new devices, new edge appliances, in less than a day, whether they are physical or virtual devices. The fact that we can do that quickly is really helpful in our environment. If we need to scale down, we can do that as well and move our end-users to a different edge appliance to access data when their primary one is being decommissioned or needs service. The scalability is definitely an asset of Nasuni.

We have about 3,500 to 4,000 employees and all of them are users of Nasuni. They include everyone from upper management and ownership, all the way down to people in the field and college interns at our job sites who help us complete the projects we're working on. Everyone in our company accesses that data.

We increase our storage by 10 to 20 percent every year. Data storage is a growing need in our company. I don't see that increase in storage diminishing any time soon.

We require two people for maintenance of Nasuni. They do things such as building a new edge appliance and monitoring for and implementing new version installations. They restore files that have been deleted or moved and work with our vendor when it comes to licensing renewal and when we need to purchase physical hardware. They are also the main point of contact for opening support tickets if an issue arises.

How are customer service and technical support?

I give their tech support a 10 out 10. They're great.

Which solution did I use previously and why did I switch?

This is the first vendor that has helped us with all our data storage. Before, we did all that internally.

What's my experience with pricing, setup cost, and licensing?

We have a license that we renew annually and we recently renewed about 250 terabytes of data. There are no costs in addition to the standard licensing fees.

What other advice do I have?

If a colleague at another company told me they have concerns about migration to the cloud, I would say Nasuni has put a great deal of effort into simplifying and streamlining the migration process. We did not go through that, as our process was a little bit unique when we moved our data over to Nasuni. But in the years that I've been working with Nasuni, I have seen them put a lot of time and effort into streamlining that process to move data from an existing storage solution over to their cloud data storage solution.

When it comes to the migration, the amount of time you put into preparing and organizing your data will make that transition smoother and more efficient. If your source data is permissioned properly and the overall hierarchy is as organized as it can be before you move it, that will make that process significantly easier. Also make sure that end-users are accessing the data they need to access. Put time and effort into making sure that is correct, as opposed to making it a "Wild West" and giving everyone access to everything.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1661526 - PeerSpot reviewer
Global Business Information Security Officer at a marketing services firm with 10,001+ employees
Real User
Oct 24, 2021
Simple to manage, secure, and provides a single point of connectivity to our cloud storage
Pros and Cons
  • "We use Nasuni's continuous file versioning feature and it fully protects us. With the ability to version files and have continuous recovery, it helps in terms of resiliency. If we have an incident then we would be able to easily recover from it by using the technology."
  • "Nasuni has helped to replace multiple data silos with a single global file system, providing a single platform with a 360-degree view of our data so we can secure it properly, ensure resiliency, and maintain the visibility required for strict regulations like GDPR."
  • "We would like to have a user desktop agent to help improve the end-user experience."
  • "There have been small shortcomings with support so it isn't perfect, although I don't think that any supplier I have dealt with has support that I would rate a ten out of ten."

What is our primary use case?

We primarily use Nasuni as a file server. It is an enterprise cloud gateway.

How has it helped my organization?

Nasuni has helped to replace multiple data silos with a single global file system. Through digital transformation, Nasuni has helped us centralize and then normalize one solution for all, rather than having silos everywhere. This is important primarily when it comes to information security. This is my concern because I'm the global business information security officer for the company. Nasuni provides us and our clients with some assurance that we can secure the data properly, in addition to having resiliency.

This product provides a single platform with a 360-degree view of our data, which is important to us because, with all of the regulations introduced in the world, such as GDPR, we need visibility of the data. Nowadays, one of the most important things is having visibility of your data and being able to classify it properly. You need to be able to secure it. You also need to know exactly where it is because regulators and clients have the option to audit us if they decide. Without knowledge of where our data is, we can easily fall victim to a hacker or have issues with regulators. 

Nasuni enables us to provide file storage capacity anywhere it's needed, on-demand, and without limits, although it's subject to licensing.

With the help of Nasuni, we have been able to reduce our on-premises infrastructure. This includes both virtual and physical infrastructure. We have been able to do so because it consolidates storage into one appliance, which is connected to the cloud.

What is most valuable?

The most valuable feature is that it provides single-point connectivity to our cloud storage and at the same time, it helps to keep our data secure.

Nasuni is fairly simple to manage and there haven't been many issues with it. In comparison to any other solutions that we are using, it was a big difference. It is significantly better than our previous solutions, in terms of providing a simple, high-level overview.

We use Nasuni's continuous file versioning feature and it fully protects us. With the ability to version files and have continuous recovery, it helps in terms of resiliency. If we have an incident then we would be able to easily recover from it by using the technology.

If a user accidentally deletes a file or one becomes corrupted, the continuous file versioning allows us to easily recover it. It has significantly improved our ability to recover files and in that space, it has helped us to improve our restorative IT operations. We have been able to take away legacy solutions and bring backups to the next level.

What needs improvement?

We would like to have a user desktop agent to help improve the end-user experience. They had a legacy agent but do not currently have the capability. This is something that we have been working with Nasuni on and are looking forward to.

For how long have I used the solution?

We have been using Nasuni for between five and seven years.

What do I think about the stability of the solution?

We use it quite extensively, globally within the organization, and stability-wise, we have not had many problems. The earlier versions did present some issues but as new updates were released, it was improved and all of the issues were rectified. 

What do I think about the scalability of the solution?

The solution is highly scalable.

The technology is easy to deploy. It's easy to scale in terms of connecting all of the Nasuni Cloud Gateways. It's self-explanatory.

How are customer service and support?

Nasuni as a supplier is pretty responsive and provides us with all of the support we need. They have helped to resolve any issues that were occurring, pretty quickly.

There have been small shortcomings with support so it isn't perfect, although I don't think that any supplier I have dealt with has support that I would rate a ten out of ten. Ours involved the crossing of timezones.

Which solution did I use previously and why did I switch?

Prior to this solution, between five and ten years ago, everyone was using physical appliances including physical servers. Everyone started shifting to the cloud and as we began to do the same, we found that Nasuni was the ideal solution.

We came up with a cloud-first strategy and started moving to the Cloud. With this, and because of our security and compliance requirements, it was the solution to implement at the time. This is why we chose it.

How was the initial setup?

Implementing Nasuni was quite easy and it was not difficult to make the transition from our previous system. There were some challenges initially but they were resolved. We still work with Nasuni if there are any problems, but we don't have very many issues.

Overall, the implementation was quite straightforward and it was completed in a couple of months. Our strategy included migrating a lot of data to the cloud and it took a while because of the upload speeds.

What about the implementation team?

The implementation was done in-house. We had the entire operations team involved. The executive technology people were involved as well, working with Nasuni. It was a sizable group of people involved in the implementation. 

Which other solutions did I evaluate?

We evaluated other options prior to implementing Nasuni. As the CSO, I can't speak to all of the reasons that we chose it. However, from a security point of view, it was the best solution at the time.

What other advice do I have?

If one of my colleagues at another company had concerns about the migration to the cloud and the solution's performance then I would say that each solution has its own challenges. With Nasuni, it was quite smooth for us. There were some teething issues but that was at the beginning. When we first started with Nasuni, it was a very new product and we had some problems. At this stage, I am very confident that it wouldn't be a problem to migrate to the platform and use it.

In summary, this is a good product but there are still aspects that can be developed. An example is the desktop agent for users. Things can always be improved and made a little bit better.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1656057 - PeerSpot reviewer
SA at a manufacturing company with 5,001-10,000 employees
Real User
Oct 14, 2021
Makes consistent field data available almost immediately to all our users in multiple locations
Pros and Cons
  • "The snapshot functionality and the unified file system are definitely the most valuable features for us. The UFS allows everybody across the organization to see the exact same data at the same time, instead of having different file servers with different structures on them, and that's mission-critical. We have different branches throughout our organization that have to act on that data."
  • "Overall, it has been straightforward and we're very pleased with the Nasuni system."
  • "I would like to see improvement in the training Nasuni provides. Compared to some of the other vendors out there, like Microsoft, where you can find how-to videos, Nasuni only has a lot of PDF documents that you have to go hunting for. It's workable, it certainly isn't a problem, but video walkthroughs would always be helpful."

What is our primary use case?

We use it for a couple of business units that need to quickly transfer data from the field to our offices. They run tests in the field and then they have to get that data uploaded quickly. They connect to the filers in our cloud, and that allows the data to snapshot across to all the Nasuni environments within our organization.

It's deployed through a combination of on-prem and cloud. It's more of a platform as a service or infrastructure as a service because we have hardware appliances that connect to our Azure infrastructure in the cloud.

How has it helped my organization?

When our field techs collect data from the units they're inspecting, that data is being uploaded and made visible on-demand. The way we're configured, those snapshots commit every five minutes. Within a five-minute window, based on bandwidth, that data will be available to any of the business units that are looking for it at our various locations.

Nasuni has definitely simplified our data management. Before we implemented it, we were struggling to figure out how to get data to different locations. It was a challenge. But the unified file system turned that into a very straightforward process. Everybody uploads their data to that directory structure and the data becomes available for everybody in all our locations.

Thankfully, we've never had a ransom attack, but the fact that we can restore data within that five-minute window, after each snapshot, has been extremely helpful. The continuous file versioning also makes recovery of a deleted file a very straightforward process through the NMC, the Nasuni Management  Console. One of the server administrators for Nasuni follows a few quick steps to restore that file. We've had to do that several times, and it has been a very straightforward process.

In addition, the snapshotting, which is our backup, has made Nasuni extremely easy when it comes to maintenance. It's a set-and-forget type of operation. With that snapshot continually running and always capturing the latest data, it's providing a backup at that point. It's very straightforward in terms of the impact on our IT.

What is most valuable?

The snapshot functionality and the unified file system are definitely the most valuable features for us. The UFS allows everybody across the organization to see the exact same data at the same time, instead of having different file servers with different structures on them, and that's mission-critical. We have different branches throughout our organization that have to act on that data. When it's uploaded to Nasuni and it's snapshotted out to all locations, each one does something specific with that data. It has to be consistent across the board, with multiple people accessing it. We have to make sure that everybody's on the same page.

What needs improvement?

I would like to see improvement in the training Nasuni provides. Compared to some of the other vendors out there, like Microsoft, where you can find how-to videos, Nasuni only has a lot of PDF documents that you have to go hunting for. It's workable, it certainly isn't a problem, but video walkthroughs would always be helpful. Microsoft offers that a lot for its infrastructure.

For how long have I used the solution?

We've been using Nasuni for about six years.

What do I think about the stability of the solution?

Early on, there were some concerns, but over the last couple of years, the stability has been flawless.

What do I think about the scalability of the solution?

It seems that if we were to have to scale out, it would be a very straightforward and simple process.

We have a couple of hundred technicians who connect to Nasuni, and on our engineering team there are 30 to 40 people who are retrieving and relying on the data that's coming in.

In terms of maintenance of the solution, it's taken care of by our infrastructure team that consists of three to four members of our IT team, but it does not require full-time attention. They handle administrative duties, assigning access to folders and directories. It uses Microsoft's NTFS permissioning and they add members to the group. It's not really Nasuni maintenance, it's actually the directory structure that makes up the day-to-day maintenance. There is also quarterly maintenance when we provide software and security updates, and that's a very straightforward process.

We have no plans at this time to increase our usage of Nasuni, but the potential is always there. It really has served its purpose in our particular use case scenario.

How are customer service and support?

Over the later years, I would definitely give their tech support a nine or a 10 out 10, as they've been responsive. Early on, when we were implementing, it was a little bit of a challenge, but in recent years, which is what matters, they have been excellent.

Which solution did I use previously and why did I switch?

We didn't use a solution before Nasuni. We just had a legacy file system, legacy Windows Servers on a standard network.

How was the initial setup?

The initial setup was straightforward, but we had the assistance of a product specialist that they assigned. They held our hand through the whole implementation process. It could have been complex, but the product specialist came out and gathered our requirements and made the whole process very straightforward. They walked us through the whole implementation process, including how to set a filer up and the proper way to configure our file system for our scenario.

The configuration portion was very straightforward. After shipping out the filers to each of the locations and getting the hardware set up, the configuration process took just a few days. But the process took a bit of time because we were transferring large amounts of data from our legacy systems over to Nasuni. That wasn't really a Nasuni issue, it was a bandwidth issue with the amount of data that had to be transferred. That ended up taking closer to a month but through no fault of Nasuni.

Our implementation strategy was to move all data from the legacy system over to the Nasuni system. We then had to train all of our technicians on how to use that system. It was a straight cut-over from legacy to Nasuni.

What's my experience with pricing, setup cost, and licensing?

Licensing for the data is something that is handled on a yearly basis. Pricing is calculated per the number of terabytes to be utilized with Nasuni. We're in the 60 terabyte range. We have to keep in mind our cloud storage costs. Although that's unrelated to Nasuni, Nasuni consumes cloud resources.

There are no costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

The original business unit did do some investigations but I don't know which products they looked at. When Nasuni offered to do a pilot, they ran through a pilot with it. I don't think the other vendors ever got that far with us. Nasuni stood out as soon as the pilot was kicked off.

What other advice do I have?

Get together with a product specialist, as we did, so they can walk you through the process based on your use case scenario. That's what they did when implementing it for us, which made it very easy. There is no way we would have been able to configure this on our own, without that support at the very beginning. It's a completely different type of technology. But they handled it and performed the knowledge transfer very well and it was easy to take over supporting it once it was working.

We haven't really had to use Nasuni's on-demand abilities. We renew our storage capacity once a year for a fixed price. We're not continuously changing that. We have to contact Nasuni and get an estimate on any price increase for additional demand.

We've been running in the same configuration the entire time, but if we had to make any changes it would be very fairly straightforward. It's all done within a central management console that communicates to all the hardware appliances and filers in the cloud.

And while Nasuni has not eliminated on-premises infrastructure for us, because we use hardware filers, it has the potential to do so. We have to have our data in the data center to create that local experience for the end-user. If we were to push those filers up into the cloud, we'd be looking at more latency, perhaps, due to network connections. We're using their hardware appliances by design, as opposed to putting them in the cloud, as we're dealing with very large files.

What I would tell a colleague at another company who has concerns about migration to the cloud and about Nasuni's performance is that Nasuni is straightforward. Once you get migrated over to Nasuni and get your data in place, it's a very easy, very secure process to maintain that data, as opposed to having to run different backup agents for particular servers. I would also say that you've got the unified file system, which allows all users at different locations to see the same data, and that is very difficult to do with a Microsoft system. And the snapshot technology is very reliable and very simple. Once it's configured, you can pretty much set it and forget it, with just some basic monitoring of it.

Overall, it has been straightforward and we're very pleased with the Nasuni system. I would definitely give it a high rating.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user1659246 - PeerSpot reviewer
Sr. Systems Analyst at a government with 501-1,000 employees
Real User
Sep 27, 2021
Amazing implementation support, highly dependable with good auditing capabilities, and makes everything more efficient
Pros and Cons
  • "Its dependability and auditing capabilities are very important to us to be able to maintain a chain of custody of the information."
  • "The system has so far been doing an awesome job and working as advertised."
  • "Its interface design or the graphic user interface design can be slightly tweaked in some areas. Some built-in setup wizards would be very beneficial. Rather than having to go in and configure it by hand, there should be more setup wizards for onboarding new data shares and getting it set up the way you want. I don't know if these are on their roadmap, but I sat down and talked to them about some of the work concerns, some of the things that we liked, and some of the things that we didn't like. They are probably working on that."
  • "Its interface design or the graphic user interface design can be slightly tweaked in some areas."

What is our primary use case?

We use Nasuni to replicate sensitive data from on-premise to the cloud.

We have a hybrid deployment. It is hosted by a company in the cloud, but it is not our company. 

How has it helped my organization?

It replaced multiple data silos and toolsets with a single global file system. It was important to have data in a central location where the information could be monitored, maintained, and audited. We needed a single point of reference for the data. We needed it in one central location to be able to replicate it to the cloud. Rather than having data spread out all over the place, we wanted it in one place so that everybody has one place to go and get it.

In terms of simplicity of management, previous processes had no management in place. However, Nasuni was very easy to set up and manage. Integrations with Active Directory made it even simpler. It is very easy to manage.

It is very easy to make changes to the system for organizational changes. It is easy to set up new shares, and it is easy to configure who has access to those shares. It is also easy to do some of the replications that are needed with the system. There are some things that are not easy to set up, but that's a specific use case for us. It is not necessarily what most people do.

We use Nasuni's Continuous File Versioning feature. If somebody accidentally deletes something, we have version history available for the file system. So, if somebody were to accidentally go out there and make a change to the wrong document, or go out there and actually delete the document, we have multiple versions of that file that we can recover from to restore it, which is good. So, there is some type of disaster recovery. 

We're saving manpower and man hours. People don't have to do so much individual-task work and side work. They can use this system. It is all connected to our network. It makes everything more efficient. Our workflows are more efficient. It saves our company probably six hours a week with all combined employees.

What is most valuable?

Its dependability and auditing capabilities are very important to us to be able to maintain a chain of custody of the information.

Its file-sharing capabilities via a web portal are huge to us.

What needs improvement?

Its interface design or the graphic user interface design can be slightly tweaked in some areas. Some built-in setup wizards would be very beneficial. Rather than having to go in and configure it by hand, there should be more setup wizards for onboarding new data shares and getting it set up the way you want. I don't know if these are on their roadmap, but I sat down and talked to them about some of the work concerns, some of the things that we liked, and some of the things that we didn't like. They are probably working on that.

For how long have I used the solution?

I have been using this solution for about a year and a half.

What do I think about the stability of the solution?

I would rate it a 10 out of 10 in terms of stability. In a year and a half, we've had one downtime. You can't give it a 100%, but it is 99.99999%. The way we've implemented it and have it running, it works. It is rarely down. Its uptime is wonderful.

What do I think about the scalability of the solution?

We haven't really had to scale it, so that doesn't really apply to us, but I know the inherent operation of the system, and it is scalable to as big as you want it to go. Our environment is of a hundred terabytes. We have projected to increase its usage within the next five years.

How are customer service and technical support?

Their support system is helpful and gets the job done, which is important to us. We haven't had to really use their support system because the system is just working the way it was designed, which is good for us.

How was the initial setup?

Its initial setup was very complex. We are using Nasuni in a non-standard implementation. We are not using Nasuni the way it was designed to work out of the box. We decided to go with Nasuni because there was no solution on the market to do what we were trying to do. So, we worked and partnered with Nasuni to build a solution that fits our custom needs and the needs of many other companies, should they decide to go the same route.

Its deployment took two months. It was a pilot implementation. We had designed the system from the beginning and then implemented it. There was no real time frame or deadline. 

What about the implementation team?

The Nasuni team was there for implementation. They were very knowledgeable of their product and of things that we needed answers to that were not their project. Their team that helped us implement was awesome. In particular, they had one guy with whom we worked. He just knew everything and was very smart when it came to software programming that was required on our side to implement the system. He was critical to the project's success. I called him a Wizard because he was very good with PowerShell commands. If we didn't have Nasuni's team working with us, it would have taken us a lot longer.

Their support during and after deployment was definitely a 10 star because they maintained contact with us. After we got everything deployed, they were available for answers and information to make sure everything was working. The system needed an update or something like that or had a couple of errors, and we reached out to them, and within 48 hours, they answered back on whether it was a concern or why it was happening. From the start to the fix, the whole thing took less than 48 hours. After we wrapped the project up and called it done, we haven't had to really use their support system because the system is just working the way it was designed.

What was our ROI?

We have slightly seen an ROI. We're not having to micromanage multiple data locations because it is all centrally located, so we don't have to buy that product anymore or that material anymore. For our use case, we had slight cost savings to hardware since implementing the system, but the amount of money that it is saving us time-wise is huge. That's the main reason we went with the solution. We can make everything more efficient.

What's my experience with pricing, setup cost, and licensing?

I would not say it is economically priced, but it is affordable. If you can afford to pay for it, it is worth the money, but it is definitely not overpriced. It is priced about where it needs to be in the market. 

We were satisfied with the way they did their licensing and how they handled it. I believe they actually license by data size. It is based on how much data is being held on the machine and replicated, and that's completely understandable. So, for us, their pricing was as expected and affordable.

There are additional costs depending on how you set it up. If you want to host an on-premise solution, you've got to have the hardware to do that. If you deploy their solution in the cloud, you're going to pay more for it. If you host in your own personal cloud, there are costs associated with that.

Which other solutions did I evaluate?

I can't remember the name of the other company, but basically, we went to a test environment to try to set up the solution, but the company could not get it to do as we wanted it to do. So, we had to cancel the project with that company and find a different company.

What other advice do I have?

To someone who has concerns about migration to the cloud and about Nasuni's performance in that area, I would say that there is no worry at all about using it. Nasuni's software does data replication. So, it takes the data that's on-premise and replicates it to another server or to the cloud. If you want an offsite backup and a stable solution that is affordable, you would have no worry whatsoever. This would be a highly recommended product to do that because that's what it is designed to do.

I would advise making sure that you've got everything planned out of what you want to move. Have a good project plan, and at the beginning, have all the data on the table of what you want to move to the cloud or what data you want to replicate from one point to another. As you set the system up, it is easy to go through and add more data entry points into that replication process, but it would be better to have that at the beginning and get it all set up from the beginning.

It can provide file storage capacity anywhere it is needed, on-demand and without limits, but we are not using Nasuni in that capacity. We have also not used Nasuni to provide file storage capacity for VDI environments.

It has not helped us in eliminating on-premises infrastructure. It has eased our concerns related to data recovery, but it has not affected our IT operation. We specifically put a certain type of data into the system that we knew that we could not lose, and we needed it replicated. The system has so far been doing an awesome job and working as advertised. We have things in place, and with other solution providers and whatnot, this one had to live in its own environment. Nasuni gave us its own environment where it could be replicated, but it has not affected our concerns about timely backups and restores or other areas of IT.

I'd have to give it a 10 out of 10 because we haven't had any issues, and the amount of technological experience and expertise that they brought to the table in our project was amazing. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user1657185 - PeerSpot reviewer
System Administrator at a marketing services firm with 1,001-5,000 employees
Real User
Sep 23, 2021
Provides continuous file versioning and helps to eliminate on-premises infrastructure
Pros and Cons
  • "We've used it to provide file source capacity for VDI environments. The security of it is important and the fact that it's object storage, it's immutable and that it can't be held for ransom. It's a lot smoother than our previous processes that weren't Nasuni-based. A lot of it is done automatically just by the system being in place."
  • "The ability to access anywhere, the ease of deployment, and the security are the most valuable features."
  • "Some of their cross-platform features are really good, but it could always use more."
  • "I would say that they need to make their technical support quicker."

What is our primary use case?

We use Nasuni for our production files so that they can be accessed from multiple facilities at once. 

It is deployed through VMware. 

How has it helped my organization?

One of my first use cases was that it removed two servers and made it a single system and improved the workflow then for that team, which spans multiple facilities.

Once you understand their architecture, it's actually very simple. It's just a very different way of thinking about things. So once you understand that, you realize how simple it is.

What is most valuable?

The ability to access anywhere, the ease of deployment, and the security are the most valuable features. Security is a big one.

It has replaced multiple data silos and toolsets with a single global file system. This is very important to me. It reduces IT workload by having to manage fewer platforms.

It also offers us a single platform. Having a single pane to view the platform on is wonderful.

Nasuni enables us to provide file storage capacity anywhere as needed, on-demand, and without limits. It means I don't have to constantly be upgrading a built-in solution for a fixed box.

We've used it to provide file source capacity for VDI environments. The security of it is important and the fact that it's object storage, it's immutable, and that it can't be held for ransom. It's a lot smoother than our previous processes that weren't Nasuni-based. A lot of it is done automatically just by the system being in place.

It provides continuous file versioning and helps to eliminate on-premises infrastructure, which lowered our costs. 

Nasuni helped to simplify infrastructure purchasing and support requirements. The single pane of management helps. Having one management console to do everything in, then not having to upkeep the systems in the same way as we would a normal Windows server.

Our capital costs have been reduced because we don't have to buy as much excess capacity. It has been reduced by 75%.

When it comes to business agility and cash flow compared to buying fixed assets through a hardware refresh, it has made it a lot more agile.

What needs improvement?

Some of their cross-platform features are really good, but it could always use more.

For how long have I used the solution?

I have been using Nasuni for around seven months. 

What do I think about the stability of the solution?

I find Nasuni to be very stable and any issues can be quickly fixed.

What do I think about the scalability of the solution?

One of the reasons we bought it was for its ability to scale. 

We have around 80 users at the moment that are production people, but that number is going to change if we continue to grow with it.

It requires one staff for deployment and maintenance. 

We're already using it a ton. It's improved workflows and we plan on expanding a lot more with it.

How are customer service and technical support?

I would say that they need to make their technical support quicker. I would rate them a nine out of ten.

Which solution did I use previously and why did I switch?

We used old standard box servers. 

How was the initial setup?

It's very easy to reconfigure, so it makes it easy for fast deployment. This makes us more agile and quick to respond to the demands of management.

The initial setup was pretty straightforward. From their side, it took a month. From our side, it took five to six months, but we had other factors that prevented us from doing it in just one month. It really could have been done in a month. It was not the fault of Nasuni.

What about the implementation team?

We worked directly with Nasuni. 

What's my experience with pricing, setup cost, and licensing?

I would advise having a handle on your data or how much data you plan to put into it to be within the price of affording it.

If you use cloud solutions, then there are additional charges to standard licensing. 

Which other solutions did I evaluate?

We look at things like Hyper-converged infrastructure. 

Given all of the features this offered and its price point, Nasuni was the best. It was far better than even far more expensive options.

What other advice do I have?

End-users won't know that it has a cloud tied into it. So there's no performance hindrance with cloud integration.

The speediest way to implement it is really having your ducks in a row and know exactly what you have that you want to move and work with their team to do it.

You can really have almost everything that you need in one solution.

I would rate Nasuni a nine out of ten. I have been very happy with it. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user1653423 - PeerSpot reviewer
Technical Director at a construction company with 10,001+ employees
Real User
Sep 23, 2021
Eliminated the footprint and operational overhead at our data center
Pros and Cons
  • "Nasuni has helped to eliminate on-premises infrastructure. We were using about eight to 10 different types of vendors or small storage boxes for provisioning and shared access for users. We got rid of all those. That has eliminated operational overhead and footprint at our data center. We don't have to worry about any hardware or monitoring particular devices, and hundreds of devices have been decommissioned. Now, for provisioning, everything is on Nasuni. I assume this has made a big difference in costs."
  • "Nasuni has eased our job because we don't have to worry about the user requests for additional space anymore."
  • "The user-friendliness of its access needs improvement. When I log into the console, I see all the files that we handle globally. There are hundreds of Nasuni files that I can see on the console, but no way that I can filter them down. While this is a small thing, I need to scroll down and select the ones that I want. "Control F" doesn't work nor is there a dropdown menu that I can click on and select the ones that I want."
  • "Customer support and response time on issues should be improved because their support can be hard to get in touch with and we have to wait for a long time to get a call back."

What is our primary use case?

It is mainly used for file storage.

I belong to the administration part of the storage team who use it to handle all the file servers and the SAN storage. I manage a team who handles the day-to-day tasks of Nasuni. We have multiple teams who take care of our work on the Nasuni. There is a separate team who works on deployment and another separate team who handles the BAU tasks. So, we have different teams who work on different parts.

How has it helped my organization?

Nasuni has helped to eliminate on-premises infrastructure. We were using about eight to 10 different types of vendors or small storage boxes for provisioning and shared access for users. We got rid of all those. That has eliminated the footprint and operational overhead at our data center. We don't have to worry about any hardware or monitoring particular devices, and hundreds of devices have been decommissioned. Now, for provisioning, everything is on Nasuni. I assume this has made a big difference in costs.

What is most valuable?

It is without limit. It grows per the need. In one year, I haven't seen anybody requesting any new spaces yet.

We use the Continuous File Versioning feature. Restoration is quite simple. Because of Continuous File Versioning, there are any number of snapshots available with the settings that we have chosen. There is always a backup ready, and all we have to do is find a previous one that is ready to be recovered.

Previously it was a tough job working on hardware, volumes, shares, or anything that was managed by us. Now, it is the same task, but the ease with which we do it is better with Continuous File Versioning. All we have to do is log into the console, find what needs to be recovered, and then use that for recovery.

What needs improvement?

The user-friendliness of its access needs improvement. When I log into the console, I see all the files that we handle globally. There are hundreds of Nasuni files that I can see on the console, but no way that I can filter them down. While this is a small thing, I need to scroll down and select the ones that I want. "Control F" doesn't work nor is there a dropdown menu that I can click on and select the ones that I want. 

There are some things that we are really looking forward to. For example, we recently had an issue related to the COW disk. Only the Nasuni back-end team can check and see which out of the LANs or volumes provision from ESX is exactly the COW disk. We don't have visibility into that. There are certain things that are only visible to the back-end team of Nasuni, but I feel that we should, as a user, also have visibility into it.

For how long have I used the solution?

I have been using it for a year.

What do I think about the stability of the solution?

We haven't seen any kind of outages related to Nasuni. Stability-wise, it has been great.

What do I think about the scalability of the solution?

We don't have to worry about scalability. 

At the moment, we are backing up or protecting about 10 to 15 terabytes. 

We plan to get every NAS box that we have off existing devices that are end-of-life and used for file provisioning. We plan to move those to Nasuni.

How are customer service and technical support?

I would rate Nasuni support somewhere between eight or nine out of 10 because sometimes we face issues in getting support from Nasuni. For example, if I am running a P1, then I call up Nasuni support but don't get immediate support. We then have to wait until somebody gets back to us. When we get support, it is good, but waiting is the issue.

Which solution did I use previously and why did I switch?

Before Nasuni, we had NAS file servers from different vendors, e.g., Dell EMC and NetApp. We also had small-time, consumer NAS boxes, like QNAP, Synology, etc. It was quite uncomfortable and tedious, as well as the toughest way, to monitor all these vendors with different technologies and features, just to provide a file share to the user. This is something that has been tremendously reduced since dealing with just Nasuni and nothing else.

It was a tedious process of getting a change approved, looking into the available space, whether the storage had enough space for provisioning additional space to be requested. It used to take probably a time window of anywhere between seven to 10 days, if there was space available on the existing storage. If not, then it was another task that would go for months to procure new storage to add in more capacity. Nasuni has eased our job because we don't have to worry about the user requests for additional space anymore.

When we had NetApp, we had more control of it from a hardware perspective, but there were a lot of negative aspects to it. 

With Nasuni, as an administrator, my life is easy. The only issue that we are currently dealing with is about some access or permission-related issues. There are a whole lot of issues that we do not even have to look into it anymore: 

  • People are not getting back to us that they need more space. 
  • People are not getting back to us to tell us if there are hardware failures that we need to fix. 
  • They are not coming back to tell us that there are some hardware issues going on, which probably might affect the data, data integrity, or probably cause data loss. 

So, there are many other things that we are not even hearing about right now. It has greatly reduced the amount of issues that we have had from previous solutions.

How was the initial setup?

I have heard that it is easy to configure the solution to support organizational changes.

What about the implementation team?

My team doesn't get involved. We have a separate team who takes care of deployments.

What other advice do I have?

Unless you know that you have something better, I would say, "Go for it," in regards to Nasuni.

I would rate this solution as nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free Nasuni Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Nasuni Report and get advice and tips from experienced pros sharing their opinions.