Business Development Director at a tech consulting company with 201-500 employees
User experience and cloud features provide a strong value proposition
Pros and Cons
- "The most valuable feature of Microsoft Power BI is the user experience."
- "I face performance issues with Microsoft Power BI, which are unsolvable. There is a lack of features between the on-premises and cloud version, which poses a challenge for me."
What is our primary use case?
The primary use case for Microsoft Power BI is mainly for operational reports. I primarily use it for these types of reports.
What is most valuable?
The most valuable feature of Microsoft Power BI is the user experience. Additionally, the features that Power BI provides in the cloud present a strong value proposition for me.
What needs improvement?
I face performance issues with Microsoft Power BI, which are unsolvable. There is a lack of features between the on-premises and cloud version, which poses a challenge for me. Real-time capabilities are also limited, especially on the on-premises version.
For how long have I used the solution?
I have been working with Microsoft Power BI for ten years.
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What do I think about the stability of the solution?
The stability of Microsoft Power BI depends on the data size. It is very stable for small data, but with big data, there are performance challenges. For example, calling a report with one hundred thousand rows leads to performance issues, necessitating memory injection, which is a long process.
What do I think about the scalability of the solution?
I would rate the scalability with Microsoft Azure as a ten.
How are customer service and support?
I think the support is good because there is also a community available. If any issue arises with Microsoft Power BI, it is easy for me to find a solution. I would rate it a ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process is very simple.
What's my experience with pricing, setup cost, and licensing?
The pricing for Microsoft Power BI is low, which is a good selling point.
What other advice do I have?
The only limitation is the customer size. For smaller to medium-sized clients, I recommend Microsoft Power BI. However, for enterprise-level clients, it is better to recommend non-Microsoft Power BI technology due to the need for robust support as a system integrator. Overall, I would rate Microsoft Power BI an eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 29, 2025
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Responsable du département Projets et Applications at CHD Vendée
Straightforward report development and publishing that's easy to use
Pros and Cons
- "The solution makes it easy for me to develop reports and publish them."
- "The solution makes it easy for me to develop reports and publish them."
- "I have found that some issues exist, indicating room for improvement in scalability."
- "I have observed issues regarding stability."
What is our primary use case?
I use this solution for activity reporting.
What is most valuable?
The solution makes it easy for me to develop reports and publish them. Additionally, it effectively supports communication or data diffusion.
For how long have I used the solution?
I have used the solution for five years.
What do I think about the stability of the solution?
I have observed issues regarding stability.
What do I think about the scalability of the solution?
I have found that some issues exist, indicating room for improvement in scalability.
How are customer service and support?
I rate the customer service a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was easy.
What about the implementation team?
The implementation required only one team.
What was our ROI?
I have seen some cost savings, however, overall, I have not experienced a return on investment.
What's my experience with pricing, setup cost, and licensing?
I found the setup cost to be expensive, and rate it at seven out of ten also.
Which other solutions did I evaluate?
SAP Business Object is considered an alternative.
What other advice do I have?
Overall, I rate the product an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 10, 2025
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Microsoft Power BI
August 2025

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Freelancer at Data Insights
Helps manage and visualize the control of permits to work for service with good insights from analyzing data
Pros and Cons
- "The most valuable aspect of Microsoft Power BI in my field is the insights it provides from analyzing data. Sometimes, these insights go beyond what traditional analysis can reveal due to the large volume of data involved. In terms of improving our data analysis process, it starts with identifying data sources, followed by cleaning and filtering out irrelevant data. Then, we categorize and structure the data to achieve the best visualization and insights. Regarding Power BI's integration with other tools, although we haven't implemented it ourselves, it's known that Power BI can integrate with systems like SAP or ERP software, which could enhance our analytics capabilities if needed."
- "I believe Power BI could improve by making data tables and databases easier to handle, especially for non-programmers who may not be familiar with languages like Python. Simplifying these aspects would enhance the usability and accessibility of Power BI for a broader range of users."
What is our primary use case?
We use Microsoft Power BI to manage and visualize the control of permits to work for service companies in industrial plants in Mexico. The control of permits is crucial because all service companies must be registered with a special number by the government, and all personnel must be certified for the specific work they will perform inside the plant. For example, if installing cameras at a high level, you need a permit for that specific condition, which has specific rules to comply with to carry out the job. In Power BI, we can visualize the number of permits, open permits, closed permits, refused permits, and all types of permits we have. This allows us to manage all permits for people working on various projects inside the industrial site.
What is most valuable?
The most valuable aspect of Microsoft Power BI in my field is the insights it provides from analyzing data. Sometimes, these insights go beyond what traditional analysis can reveal due to the large volume of data involved. In terms of improving our data analysis process, it starts with identifying data sources, followed by cleaning and filtering out irrelevant data. Then, we categorize and structure the data to achieve the best visualization and insights.
Regarding Power BI's integration with other tools, although we haven't implemented it ourselves, it's known that Power BI can integrate with systems like SAP or ERP software, which could enhance our analytics capabilities if needed.
What needs improvement?
I believe Power BI could improve by making data tables and databases easier to handle, especially for non-programmers who may not be familiar with languages like Python. Simplifying these aspects would enhance the usability and accessibility of Power BI for a broader range of users.
For how long have I used the solution?
I have been using Power BI for the last six months.
What do I think about the stability of the solution?
In terms of stability, it's been reliable. We haven't encountered any bugs or crashes.
What do I think about the scalability of the solution?
The scalability of Power BI is good for our needs. It handles our work well without issues.
How was the initial setup?
Understanding the deployment process at the start was complex due to our limited experience with Power BI, which we've been using for about six months. It took approximately five months to deploy everything in our current project. As for maintenance, keeping Power BI updated and active is crucial for obtaining optimal benefits from the platform.
What was our ROI?
We've definitely seen a return on investment. We calculated the benefits and ROI for our solution.
What's my experience with pricing, setup cost, and licensing?
Regarding cost, the initial investment wasn't too high, but ongoing licensing could add up.
What other advice do I have?
Overall, I'd rate Power BI as an eight out of ten. It's been quite effective for us.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Support Engineer at a financial services firm with 10,001+ employees
Allows users to see reports on mobile devices but has limitations on data volume
Pros and Cons
- "The tool's most valuable features are slicer and Microsoft Copilot integration. It also allows users to see reports on mobile devices. The solution can also integrate with various data sources."
- "The limitations within Microsoft Power BI include the volume of data it can handle, as there's a cap on the number of rows you can keep. When you pull your data and build your models, you're restricted by this row limit. Additionally, certain SSRS features are deprecated, which can be a drawback for users who rely on those capabilities."
What is our primary use case?
We use the solution for data analysis.
What is most valuable?
The tool's most valuable features are slicer and Microsoft Copilot integration. It also allows users to see reports on mobile devices. The solution can also integrate with various data sources.
What needs improvement?
The limitations within Microsoft Power BI include the volume of data it can handle, as there's a cap on the number of rows you can keep. When you pull your data and build your models, you're restricted by this row limit. Additionally, certain SSRS features are deprecated, which can be a drawback for users who rely on those capabilities.
For how long have I used the solution?
I have been working with the product for three to four years.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten. It has limitations on rows, datasets, and the things that can add to the memory.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten. It is resilient and scalable.
How are customer service and support?
I am a technical supporter and can support myself.
Which solution did I use previously and why did I switch?
Before Microsoft Power BI, we used Reporting Services. We switched to it because it is part of Microsoft's ecosystem, and Microsoft has mapped the roadmap for visualization from SSRS to Microsoft Power BI.
How was the initial setup?
I rate the solution's deployment ease a ten out of ten. It is easy and can take around 14 hours to complete.
What about the implementation team?
Microsoft Power BI's deployment was done in-house.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is medium.
What other advice do I have?
I would recommend Microsoft Power BI based on the use cases. I rate it a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at PJP Consultants limited
A business analytics solution for interrogating financial data and as the primary reporting tool by using Power Query directly from Excel
Pros and Cons
- "The most effective feature of Microsoft Power BI for data analysis is the ability to use Power Query directly from Excel. Power BI's integration capabilities impacted our data management by allowing us to push all reporting down to the end user, giving them the capability to perform "what if" scenarios and discover and validate their own data without needing to refer to IT. Additionally, it provided insights that we couldn't get from Oracle Cloud. We wrote an extract routine to transfer our Oracle Cloud database to Power BI, which was a game changer in terms of giving people confidence in the finances."
- "It was easy to implement Microsoft Power BI into our existing infrastructure, but integrating it with Oracle Cloud was very difficult. The integration with Oracle Cloud required us to build a sophisticated database replication process because the APIs for Oracle Cloud are very restricted in terms of volume, depth, and complexity of queries. However, the part of implementing Power BI into our infrastructure was very easy. It required almost no tech input because it was all part of Office 365. To overcome the integration issues, we developed an extract and update process, although it was quite complicated and involved a lot of IP. Power BI excels in integrations and its ability to handle various data sources. It would be beneficial if it could integrate more seamlessly with cloud interfaces like Oracle Cloud, although I understand the challenges with Oracle's policies on database access. Another area for improvement would be enhancing error messaging, especially when working with Dataverse and M Code for automation."
What is our primary use case?
Microsoft Power BI is primarily used in our customers' organizations for interrogating financial data and as the primary reporting tool.
How has it helped my organization?
In terms of impact, Power BI significantly improved decision-making and instilled confidence in our data. It also resulted in cost savings by avoiding the purchase of expensive Oracle integration tools like ODI. These savings were crucial for our fast-growing company, allowing scalability without increasing expenditure.
What is most valuable?
The most effective feature of Microsoft Power BI for data analysis is the ability to use Power Query directly from Excel. Power BI's integration capabilities impacted our data management by allowing us to push all reporting down to the end user, giving them the capability to perform "what if" scenarios and discover and validate their own data without needing to refer to IT. Additionally, it provided insights that we couldn't get from Oracle Cloud. We wrote an extract routine to transfer our Oracle Cloud database to Power BI, which was a game changer in terms of giving people confidence in the finances.
What needs improvement?
It was easy to implement Microsoft Power BI into our existing infrastructure, but integrating it with Oracle Cloud was very difficult. The integration with Oracle Cloud required us to build a sophisticated database replication process because the APIs for Oracle Cloud are very restricted in terms of volume, depth, and complexity of queries. However, the part of implementing Power BI into our infrastructure was very easy. It required almost no tech input because it was all part of Office 365. To overcome the integration issues, we developed an extract and update process, although it was quite complicated and involved a lot of IP.
Power BI excels in integrations and its ability to handle various data sources. It would be beneficial if it could integrate more seamlessly with cloud interfaces like Oracle Cloud, although I understand the challenges with Oracle's policies on database access. Another area for improvement would be enhancing error messaging, especially when working with Dataverse and M Code for automation.
For how long have I used the solution?
I have been using Microsoft Power BI for the past ten years.
How are customer service and support?
We received great help from Power BI's technical support, especially since we were early adopters back in 2013. The forums and user groups were particularly valuable for us.
What other advice do I have?
I would rate Power BI overall as an eight. It's a very powerful tool for users, which I appreciate. However, there are some areas that could be improved.
As for AI-driven decision processes, I believe Power BI supports them, although we haven't utilized those features ourselves.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Architect at a tech vendor with 10,001+ employees
Provides valuable DAX functions and has a simple setup process
Pros and Cons
- "The product's most valuable features are DAX functions for formulas and calculations."
- "I would suggest improvements in visualization standards, particularly in customization and appearance."
What is our primary use case?
I use the platform primarily to create visualizations and reports from data to gain insights. It is utilized for operational, decision-making, and managerial reports.
What is most valuable?
The product's most valuable features are DAX functions for formulas and calculations.
What needs improvement?
I would suggest improvements in visualization standards, particularly in customization and appearance, to match tools like Tableau.
For how long have I used the solution?
I have been working with Microsoft Power BI for two years.
What do I think about the stability of the solution?
I rate the platform stability a seven and a half or eight out of ten.
What do I think about the scalability of the solution?
The product is suitable for medium-sized companies with straightforward requirements. It can handle thousands of users, but its effectiveness depends on the data volume and reporting needs.
I rate the scalability an eight.
How are customer service and support?
The technical support team's response quality can vary based on the engineer's expertise and availability.
Which solution did I use previously and why did I switch?
Power BI is more cost-effective, whereas Tableau provides more advanced features and higher-quality visualizations. For critical business needs and high data volumes, Tableau might be more suitable.
How was the initial setup?
The initial setup process is simple.
I have worked with both the cloud version and the desktop model. Each has its advantages depending on the need for high-quality visualizations or the volume of data.
What's my experience with pricing, setup cost, and licensing?
I rate the product pricing a ten.
What other advice do I have?
The solution supports integration from various applications well enough to meet most business requirements.
I rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technology Director at HCL Technologies
Ensures powerful data integration, analysis, and visualization capabilities, enabling users to easily derive actionable insights from diverse data sources with its user-friendly interface
Pros and Cons
- "The ease of integration and connectivity stands out as the most critical aspect, followed closely by the flexibility to customize reports and dashboards."
- "There needs to be improved guidance and documentation for the initial setup of Power BI as it currently remains complex."
What is our primary use case?
Power BI is primarily utilized for seamlessly integrating data from diverse sources and streamlining their analysis. Its secondary function is to facilitate the effortless creation of reports and dashboards.
How has it helped my organization?
Power BI has significantly enhanced our data analysis and visualization capabilities, showcasing its versatility. It seamlessly connects to a multitude of data sources, ranging from traditional databases to diverse formats such as flat files and specialized systems like ERP and SharePoint. Additionally, Power BI's transformation language, known as the M language, is remarkably flexible and user-friendly, empowering users to efficiently analyze and merge data sets.
The architecture of Power BI, including its dashboards and data refreshing capabilities, is becoming increasingly sophisticated. Particularly in the Azure environment, it offers enhanced power but also complexity. Managing this complexity can be challenging, requiring a skilled team to configure the tool and handle data transformations.
Integrating Power BI with other applications and services offers numerous benefits. It serves as a powerful tool for gathering analytics from diverse data sources or applications, providing quick access to analytical capabilities ranging from simple data slicing and dicing to advanced data science tasks. Power BI seamlessly integrates with data science tools like Python, enabling enhanced functionality. While its built-in charting capabilities may not be as extensive as some competitors, there's an ecosystem of add-ons and partner products available. Additionally, Power BI offers an open customization programming framework, allowing users to create custom features when needed.
The greatest value of Power BI lies in its ability to integrate data into a single platform, facilitating analysis with ease. This makes it ideal for proof of concept and launching initiatives, as tangible results can be achieved quickly. Power BI offers a straightforward path to generating multiple insights, providing a fast and efficient tool for obtaining actionable results.
What is most valuable?
The robust connectivity is a key strength of Power BI. The ease of integration and connectivity stands out as the most critical aspect, followed closely by the flexibility to customize reports and dashboards.
What needs improvement?
There needs to be improved guidance and documentation for the initial setup of Power BI as it currently remains complex. While the current setup process is not necessarily bad, investing effort in this area will be beneficial given the challenges involved. Additionally, with Azure itself evolving into a sophisticated and complex platform, coupled with the integration of various analytics tools within the Microsoft ecosystem, challenges arise from multiple fronts.
Another aspect worth mentioning is data transformation integration. Currently, there are multiple approaches to data transformation on Azure, including Azure Data Factory, Data Lake, Power BI's data transformation capabilities, and data flows. The abundance of these approaches can lead to complexity, and there may be benefits to converging them into a more integrated solution.
For how long have I used the solution?
I have been using it for four years.
What do I think about the stability of the solution?
It is much more stable compared to ten years ago.
What do I think about the scalability of the solution?
It is scalable, but achieving scalability necessitates subscribing to higher tiers of the product.
How are customer service and support?
In terms of technical support, although I didn't directly interact, the team I collaborated with frequently contacted support and reported issues, which were promptly addressed. Leveraging the partnership level of your company can significantly assist in this process. Given the large user base of the product, it's crucial to maintain close communication with support to ensure that issues are resolved effectively.
Which solution did I use previously and why did I switch?
In my previous experience, I had some exposure to SAP Business Objects. At that time, around ten years ago, the main differentiators were the pricing and the integration with Office tools and data sources, making it stand out in the realm of BI.
How was the initial setup?
The initial setup of Power BI can be complex. Currently, Microsoft is attempting to combine various historical approaches and keep them available, which can lead to confusion about which path to take. Power BI is now becoming an integral part of Microsoft's overall ecosystem, adding to its complexity. While this integration provides additional features, it may also pose challenges for new users navigating through the layers of Power BI's capabilities.
What about the implementation team?
Deployment and maintenance can be efficiently handled by a small team of two skilled engineers. With adequate rights to administer both the core BI services and supporting Azure services, two people can accomplish a significant amount of work.
What's my experience with pricing, setup cost, and licensing?
Subscribing to Power BI entails various payment options, including different tiers of subscriptions, some of which can be quite costly. However, there is also a free tier available. Additionally, Power BI licensing may be bundled with Office or Microsoft 365 subscriptions, offering different levels of partial licensing based on your Office 365 subscription. Microsoft emphasizes bundling licensing to make it more appealing to users. While Power BI is generally a paid product, particularly for enterprise features and scalability, you can start with the free version and still achieve significant functionality.
What other advice do I have?
I would suggest starting with Power BI for an easy entry into business intelligence and analytics. As you gain experience, you can assess whether customizing the platform or utilizing partner components suits your needs. Alternatively, you can compare it with other products that may require deeper learning or higher entry levels. Overall, I would rate it eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Hsseq Performance Analyst at V.Ships Limited
Easy to use and provides a useful drill-through feature
Pros and Cons
- "The most valuable feature of Microsoft Power BI is the drill-through feature that takes you to a details page the users want to see."
- "When we have a big report with lots of data, the solution slows down quite a lot."
What is our primary use case?
I use Microsoft Power BI a lot for visuals in my work.
What is most valuable?
The most valuable feature of Microsoft Power BI is the drill-through feature that takes you to a details page the users want to see. The solution helped with the visuals, and it is easier to use compared to other things that we used before.
What needs improvement?
When we have a big report with lots of data, the solution slows down quite a lot. It's not very fast to upload and refresh the real-time data that we use. The solution works fine for a dashboard that does not have much data, many levels, and breakdowns for different fields.
When we build something a bit more complex, Microsoft Power BI takes a lot of time to upload. I don't know if that's the solution's fault or our system's.
Sometimes, the solution doesn't work. You need to have a license, but we integrate it and make it part of our system so everyone can use it without a license. If I share a report in PowerPoint, it takes a while when you deploy it again. So, it's not always fast, and then I have to ask IT for help.
When you export a file, it should be the export that you choose on a report rather than just the raw data. At the moment, it just gives you everything as raw data in a page without any filters.
For how long have I used the solution?
I only did some courses last year and learned how to use the solution.
What do I think about the stability of the solution?
After building a report, when you review it, it doesn't have the correct data. Some things don't rebuild after a while, but I don't know if it's our data or the solution's fault.
I rate the solution a seven or eight out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Power BI could be more scalable.
I rate the solution a seven out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used Dundas. Compared to Dundas, the visuals look better in Microsoft Power BI. Microsoft Power BI gives you the option to have paginated reports rather than just one page, which I find quite easy.
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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