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Global Data Architecture and Data Science Director at FH
Real User
ExpertModerator
Good data transformation features, easy to learn for users of Excel, and the support is quick
Pros and Cons
  • "What I like most is that I can do everything in Power BI that I can do in Excel."
  • "The only challenge I have found is that they do not have a Mac version."

What is our primary use case?

Enterprise reporting and digitization of dashboards using Microsoft Power BI, SSRS and Azure Reporting DB by integrating several applications to establish single version of truth.

How has it helped my organization?

Microsoft BI stack is very easy to use and most of the developer versions are free such as Power BI, DAX, SQL Server Development Edition. This helped us quick prototyping to generate value of data resting in silos. 

What is most valuable?

What I like most is that I can do everything in Power BI that I can do in Excel. It is very compatible with Excel tools, and anybody who works with Excel can learn and use Power BI quickly. 

Writing formulas and data transformation are good features.

What needs improvement?

The only challenge I have found is that they do not have a Mac version of Power BI. They should have versions for both Apple and Unix because you cannot install the desktop version for these operating systems.

In the future, I would like to see them add more AI and machine learning features, as well as self-service analytics.

You can use R and Python, but it would be helpful if they had some no-code machine learning options that you find in other tools.

The UI/UX can be improved. Products such as Tableau and QlikView are very good in terms of the user interface.

Buyer's Guide
Microsoft Power BI
July 2025
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
864,248 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Microsoft BI for five years, on and off.

What do I think about the stability of the solution?

I have not found any issues with respect to stability. Microsoft has invested a lot and they are continuing to invest in Power BI.

What do I think about the scalability of the solution?

Given that there is a server version for services that can be used to implement and roll out reports at the organizational level, it's scalable.

In my current organization, I am training 15 people on how to use it and I am looking to expand to 50 users.

How are customer service and support?

Microsoft support is quick. We also have a dedicated partner for support, and they are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to incorporate Power BI in the stack, we were using Microsoft SQL Server Reporting Services(SSRS) only. They do not have any visualization interface, but you can do static reporting. This is the reason that we are switching. Probably, we will use SSRS and Azure SQL at the backend, but there won't be used as the visualization tool.

For visualization, we used to use Excel. Which not reliable. 

How was the initial setup?

The installation is easy. The download takes perhaps five minutes, depending on the bandwidth. Overall, it can be downloaded and installed within half an hour and no training is required.

The desktop version is used for development and the cloud version is used to submit a report. Essentially, it is Power BI Desktop and Power BI Services. The desktop version is what is on-premises.

What about the implementation team?

You can deploy yourself but of course, in an office, you require an administrator.

What's my experience with pricing, setup cost, and licensing?

The cost of this product is very low, at approximately $8 or $9 per month for a developer. It is the cheapest of all of the visualization tools. They have a 30-day trial available for you to try it.

For personal use, this product is free to use.

Which other solutions did I evaluate?

Tableau is a little bit expensive, although it is good if they want a very sophisticated solution. Both Tableau and QlikView are a little better in terms of the user interface.

What other advice do I have?

You need a technical team to operate the solution. You need people for the administration of the data connection and data integration. They should be skilled in SQL, data management, and so forth. Typically, these are data engineers.

We plan to continue using Microsoft BI. We are onboarding and implementing organization-wide for our long-term strategy, and the entire organization will be using Power BI.

My advice for anybody who is considering this product is that it is easy to learn, especially for somebody who is good at Excel. Other tools are easy to use as well but if you are a Windows user then Power BI is a good option.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
reviewer1709679 - PeerSpot reviewer
Information Technology Architect at a financial services firm with 201-500 employees
Real User
A good solution that supports the Microsoft ecosystem and is easy to install
Pros and Cons
  • "It is very good, and it supports the Microsoft ecosystem, including Excel, etc."
  • "The handling of the workspaces can be made more granular for user access rights. It can be managed a little bit better in terms of the connection to Active Directory so that we have more granular access rights. I am not sure if this is really possible or if we can solve it differently, but we need a lot of workspaces, and we are not sure how we can deal with it from the access rights perspective."

What is our primary use case?

We are using Power BI for reporting.

What is most valuable?

It is very good, and it supports the Microsoft ecosystem, including Excel, etc.

What needs improvement?

We have been using it only for a couple of months, and we are at the beginning of our learning. The area of improvement is difficult to say. The handling of the workspaces can be made more granular for user access rights. It can be managed a little bit better in terms of the connection to Active Directory so that we have more granular access rights. I am not sure if this is really possible or if we can solve it differently, but we need a lot of workspaces, and we are not sure how we can deal with it from the access rights perspective.

For how long have I used the solution?

I have been using this solution for a couple of months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We are not sure because we currently have a simple installation on the PC, but the idea is to scale it via Office 365 cloud implementation.

It seems suitable for small, medium, and large enterprises. It should be able to scale up. Based on the marketing slides, it should be able to handle all kinds of enterprises.

How are customer service and support?

We have not had any problems, so we had no requirement to use technical support. 

How was the initial setup?

It is quite easy. You just need to install a program and use the connectors and drivers, and that's it. 

What about the implementation team?

I did it myself.

What's my experience with pricing, setup cost, and licensing?

We are end-users, and we don't take care of the prices and accounting. We get a product and pay the fee to our internal service provider, but its price should be reasonable. Otherwise, they wouldn't have bought it.

What other advice do I have?

We are not very experienced in it. So, I don't know if I can recommend it, but we are using it because it is very good.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
Buyer's Guide
Microsoft Power BI
July 2025
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
864,248 professionals have used our research since 2012.
reviewer1789389 - PeerSpot reviewer
BI/BO Hana Application Consultant at a manufacturing company with 10,001+ employees
Real User
Flexible with good pricing but there are limitations around data volume
Pros and Cons
  • "The stability is great and continues to get better and better."
  • "Technical support could be a bit better."

What is most valuable?

The solution is very powerful and very flexible. 

It is very easy to set up and you can connect it to multiple systems very easily.

They keep on upgrading, performance-wise. 

Power BI is very fast; they have improved Power BI a lot in general over time. YOu can see the difference. 

The stability is great and continues to get better and better.

The pricing is pretty good.

What needs improvement?

They should provide some kind of extra visual. There are a lot of third-party companies that provide these visuals, however, it would be better if, instead of relying on a third party, they could have their own. We should have by default in the package itself, some good visuals.

Technical support could be a bit better.

The performance could be enhanced in the sense that there is a limitation of the volume of data that it can hold. 

While they have some different options out there, they did not improve anything when you connect to any dataset, when you have to import. You need to connect online, meaning live.  

You cannot create so many things on the Power BI side, such as adding a new column, which is not possible in your live reporting, direct query option. In contrast, with the import method, you can do so many things. They need to improve on the direct query option side.

What do I think about the stability of the solution?

The product is stable. I have seen a lot of improvements in the stability of their application lately. If you compare what's available now to the last three to four years back, you can see it's more stable.

What do I think about the scalability of the solution?

It's scalable and it scales quickly. Nowadays, being on the cloud, expanding is very easy.

How are customer service and support?

While support is okay, they need to improve it a lot. Of course, they're improving as we speak, yet, I would say, if you can ask me the ratings, I would still say it's still rather low and good - not great.

Which solution did I use previously and why did I switch?

I'm also familiar with SAP, which doesn't scale as well. SAP also is much more expensive. SAP is a big product, whereas Microsoft BI is much smaller. They only overlap in terms of the analytics cloud and the SAP goes above and beyond and offers many, many more things. 

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. They give you many options by splitting up the licensing. They have multiple types of licenses out there based on your usage. You can increase your pricing if you use it a bit more, however, it's still quite reasonable as compared to SAP. 

What other advice do I have?

We are a customer and end-user. We are not a Microsoft (or SAP) partner.

I would rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
Product and Systems Director at SPCM
Real User
It's good for tracking indicators like KPI, sales, and a bunch of other essential metrics for our company's strategic planning.
Pros and Cons
  • "Power BI has strong support from Microsoft. If you need help, they answer promptly. There are also several discussion groups where you can get information, like the product roadmap and any new things coming up."
  • "Microsoft has made a lot of progress with Power BI in the past couple of years, but there is still some room for improvement. For example, Integration is one area they could work on. They are adding more integration with other Microsoft tools, but I would like it if they sped up the process."

What is our primary use case?

Power BI is used internally to track indicators like KPI, sales, and a bunch of other essential metrics for our company's strategic planning. Power BI creates reports and compiles data coming from various sources, and we create dashboards for managers and executives to monitor these indicators.

There is also an external use case. We also have a team that provides BI as a service. Let's say your company collects all your data manually in Excel sheets and creates reports. We get rid of the Excel files and automate everything using Power BI to create dashboards and reports.

What needs improvement?

Microsoft has made a lot of progress with Power BI in the past couple of years, but there is still some room for improvement. For example, Integration is one area they could work on. They are adding more integration with other Microsoft tools, but I would like it if they sped up the process.

For how long have I used the solution?

We've been a Microsoft partner for 12 years.

What do I think about the stability of the solution?

Microsoft Bi is stable. 

What do I think about the scalability of the solution?

Microsoft BI is scalable. 

How are customer service and support?

Power BI has strong support from Microsoft. If you need help, they answer promptly. There are also several discussion groups where you can get information, like the product roadmap and any new things coming up. 

How was the initial setup?

Everything is in the cloud, so you don't do anything. You only need to download a client, and that's it. If you have to create an embedded solution, it only takes five minutes.

The entire deployment takes a couple of hours, but you don't need a specialist to deploy it. Obviously, you need someone who understands the technology and how to follow instructions, but it's pretty straightforward stuff.

What's my experience with pricing, setup cost, and licensing?

Power BI's price is good relative to its competitors. It has more than 400 or 500 different connectors. A lower price would always be welcome. The price is fine, but the licensing is complicated. Quantum mechanics is easier to understand than Microsoft licensing.

What other advice do I have?

I rate Microsoft BI nine out of 10. If you are thinking about using Microsoft BI, go for it. Microsoft BI is worth it. It's one of the products Microsoft got right from the beginning. It's perfect.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

PeerSpot user
reviewer1721040 - PeerSpot reviewer
Executive HR- Talent Acquisition at a computer software company with 1,001-5,000 employees
Real User
Management reporting and data analytics tool with good stability and scalability, but its serviceability needs improvement
Pros and Cons
  • "Management reporting solution that's very stable and scalable."
  • "One area for improvement in Microsoft Power BI is serviceability. Compared to one of its competitors: Tableau, there are a lot of things which you cannot do in this tool, that can be done in Tableau."

What is our primary use case?

We are using this tool for management reporting.

What needs improvement?

One area for improvement in Microsoft Power BI is serviceability. If I compare this tool with Tableau, there are a lot of things which I cannot do in Microsoft Power BI that I can do in Tableau.

For how long have I used the solution?

I've been using Microsoft Power BI for five years.

What do I think about the stability of the solution?

Microsoft Power BI is a very stable tool.

What do I think about the scalability of the solution?

Microsoft Power BI is a scalable tool.

How was the initial setup?

As we are using the cloud service of this tool, the initial setup for it is fine.

What's my experience with pricing, setup cost, and licensing?

I pay for the Microsoft Power BI license on a yearly basis.

Which other solutions did I evaluate?

I was able to evaluate Tableau.

What other advice do I have?

I've been using these BI (business intelligence) tools: Microsoft Power BI and Tableau.

I'm somewhat satisfied with the performance of Microsoft Power BI.

We've all been using Microsoft Power BI in the company, from the time it was introduced.

For the deployment and maintenance of this tool, we have a team of 20 who are currently in charge of full-time development. These are the users who are the main developers. Scalability will be for the end users, e.g. the business users, and could be increased to more than 2,000.

I've contacted the Microsoft Power BI technical support team a lot of times.

I'm recommending this tool to others who want to start using it.

On a scale of one to ten, I'm rating Microsoft Power BI a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
reviewer1784373 - PeerSpot reviewer
Assistant Manager Databases at a retailer with 10,001+ employees
Real User
User-friendly, good customization, and scalable
Pros and Cons
  • "Microsoft BI's most valuable features are the user interface, which is easy to use and light."
  • "The integration in Microsoft BI could improve for other solutions, such as Oracle DB and PostgresSQL. Additionally, the reporting from the databases to Microsoft BI should be in real-time and the overall performance could be better."

What is our primary use case?

We are using Microsoft BI for data analysis.

What is most valuable?

Microsoft BI's most valuable features are the user interface, which is easy to use and light.

What needs improvement?

The integration in Microsoft BI could improve for other solutions, such as Oracle DB and PostgresSQL. Additionally, the reporting from the databases to Microsoft BI should be in real-time and the overall performance could be better.

For how long have I used the solution?

I have been using Microsoft BI for approximately five years.

What do I think about the stability of the solution?

The stability is okay, but the real-time integration is lacking.

What do I think about the scalability of the solution?

The scalability of Microsoft BI is fine.

We have approximately 45 people using the solution. We do not use the solution daily, but we use it frequently.

How are customer service and support?

We have not contacted technical support.

Which solution did I use previously and why did I switch?

Before we were using Microsoft BI we used Tableau and an open-sourced solution called PHP.

We ended up switching to Microsoft BI because it has proper tools, easy to use, and is user-friendly.

How was the initial setup?

The initial setup of Microsoft BI was not complex. The deployment took a long while with our twin databases.

What about the implementation team?

We did the implementation in-house.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft BI is expensive. We found the price of Tableau to be less expensive.

What other advice do I have?

I would recommend this solution to others because it is easy to use and can be customized.

I rate Microsoft BI an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
Rahul  Chauhan - PeerSpot reviewer
Business Intelligence Developer at lagozon technologies private limited
Real User
Helpful community support, easy for new users, and scalable
Pros and Cons
  • "When we are introducing Microsoft BI to our clients, if they're familiar with Excel, the transition phase will be much easier for them. They can easily switch from Microsoft Excel to Microsoft BI. The core foundation or the base technology is the same in both tools. There are a few limitations in Microsoft Excel, and this is where Microsoft BI comes in."
  • "Microsoft BI can improve some of the visual level filters or visual functionality, that are available in other BI tools, such as Tableau or Qlik Sense."

What is our primary use case?

We are providing BI services to clients in India who are using Microsoft BI. We are able to provide the clients with data-driven decisions by the use of the reports that we are creating using Microsoft BI. The reports are usually graphical and intuitive.

What is most valuable?

When we are introducing Microsoft BI to our clients, if they're familiar with Excel, the transition phase will be much easier for them. They can easily switch from Microsoft Excel to Microsoft BI. The core foundation or the base technology is the same in both tools. There are a few limitations in Microsoft Excel, and this is where Microsoft BI comes in.

What needs improvement?

Microsoft BI can improve some of the visual level filters or visual functionality, that are available in other BI tools, such as Tableau or Qlik Sense.

For how long have I used the solution?

I have used Microsoft BI within the past 12 months.

What do I think about the stability of the solution?

The stability of Microsoft BI is stable.

What do I think about the scalability of the solution?

Microsoft BI is a scalable solution. Here in India, it is a popular tool for people to implement.

The client that we are working with has approximately 500 to 600 users.

How are customer service and support?

The support from Microsoft is helpful. If you're facing any sort of issue or error, you can raise it to the Microsoft BI community.

How was the initial setup?

We work on a very concise team of three to four members for the deployment. We will be requiring only a data engineer, Microsft BI developer, business analyst, and project manager. 

If the user requirement is high, we can increase the number of members in the team. However, if you have a team of four, then you can deploy the project. A minimum of four people is required.

What about the implementation team?

For its maintenance of Microsoft BI, you require only two people. If there are some backend data issues, then you will require a data engineer. However, if the issue is related to the frontend or BI report, then you only need one developer for that.

What other advice do I have?

My advice is for the companies who want to make data-driven decisions or to share the report with the security feature in it, they should opt for Microsoft BI services.

I rate Microsoft BI a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
reviewer1268121 - PeerSpot reviewer
Technical coordinator at a university with 201-500 employees
Real User
Reliable, problem-free, and easy to set up
Pros and Cons
  • "We have found the product very stable and reliable."
  • "The reporting needs to be improved."

What is our primary use case?

We are using it, for instance, to figure out some indicators in regards to our students including the number of students, which are graduating, et cetera.

What is most valuable?

The initial setup was pretty simple. 

The solution runs without issues. It's been problem-free.

We have found the product very stable and reliable.

The scalability seems to be fine for us. 

What needs improvement?

We'd like to have the ability to relate different reports by common factors from the user side, including relating different reports directly instead of fetching the data to enter into an external tool like Excel or something like that. The reporting needs to be improved. 

For how long have I used the solution?

I've used the solution for about three to six months or so.

What do I think about the stability of the solution?

The stability has been good. There aren't bugs or glitches really. It doesn't crash or freeze. It's pretty reliable. 

What do I think about the scalability of the solution?

For our use case, the solution offers reasonable scalability. We haven't run into issues. 

We have 40 to 50 people using the product right now. They are across different roles. 

I'm not sure if we have a plan to increase usage at this time. We likely will not.

How are customer service and support?

I haven't had a need to reach out to technical support as it's largely been problem-free. I can't speak to how they would be for support. I do not know if they are helpful or responsive. 

How was the initial setup?

We found the initial implementation process to be straightforward and simple. It's not overly complex or difficult. 

I cannot recall the exact amount of time it actually took to deploy the product.

What other advice do I have?

I'm an end-user. However, I'm not sure which exact version of the solution we're using. 

I would rate the solution at an eight out of ten. We've largely been very satisfied with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

PeerSpot user
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.