We are using Microsoft Defender for Cloud Apps for different purposes and one of them is for ensuring there is no shadow IT.
Cloud Services Director at a tech services company with 11-50 employees
Useful IT shadow prevention, scalable, and good support
Pros and Cons
- "The most valuable feature of Microsoft Defender for Cloud Apps is to stop shadow IT."
- "Microsoft Defender for Cloud Apps' initial setup was quite technical but we were prepared. The time of the implementation depends on the job and how many users are being set up."
What is our primary use case?
What is most valuable?
The most valuable feature of Microsoft Defender for Cloud Apps is to stop shadow IT.
For how long have I used the solution?
I have been using Microsoft Defender for Cloud Apps for approximately three years
What do I think about the stability of the solution?
Microsoft Defender for Cloud Apps is a stable solution.
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What do I think about the scalability of the solution?
The scalability of Microsoft Defender for Cloud Apps is good.
We plan to increase the usage of the solution.
How are customer service and support?
I found the support to be satisfying.
How was the initial setup?
Microsoft Defender for Cloud Apps' initial setup was quite technical but we were prepared. The time of the implementation depends on the job and how many users are being set up.
What about the implementation team?
We did the implementation of the solution. We used two engineers and one project manager for the deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
We are an MST and we do not pay for the solution. However, the price of the solution could be better.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Defender for Cloud Apps a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.


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        sharing their opinions. 
Updated: October 2025
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Buyer's Guide
Download our free Microsoft Defender for Cloud Apps Report and get advice and tips from experienced pros
        sharing their opinions. 
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