We do a lot of data analysis for various companies with things like customer and product profitability models and cost modeling in terms of transport. A lot of operational business-type data analysis.
Director at Pathfinder
The ability to import data to build your frontend on top of the data is very simple and useable
Pros and Cons
- "The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable."
- "The visualization could be better."
What is our primary use case?
What is most valuable?
The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable.
What needs improvement?
The visualization could be better. I don't have any complaints about the usability of the stability of it and he licensing is quite reasonable actually.
For how long have I used the solution?
I have been using this solution for eighteen months.
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What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
I haven't really tested it on a large scale. We use it on a relatively small scale, around10-20 users.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate it an eight out of ten. Not a ten because the frontend could still be a little easier to use. There's still a level of effort in creating things. It could be easier.
I would recommend it. From what I have seen, the setup is really easy and the ability to get up to speed is really quick. I would recommend it as being a really good tool if you are a Microsoft user.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Solution Architect at a tech services company with 1-10 employees
Good for encryption but it's more for big customers with everything in one console
Pros and Cons
- "The most important aspect of this solution is that if your laptop gets stolen, the information is encrypted."
- "I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products."
What is our primary use case?
We provide services for our clients but not for BitLocker specifically. We are a local MSP partner, so we sell different solutions but we also manage existing customers and the products they use. Our clients' primary use case is for endpoint protection.
What is most valuable?
The most important aspect of this solution is that if your laptop gets stolen, the information is encrypted.
For how long have I used the solution?
I have been using Microsoft BitLocker for seven months.
How are customer service and technical support?
We haven't needed to contact customer support.
How was the initial setup?
We have our own in-house team for maintenance.
What other advice do I have?
I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products.
I would recommend Webroot because it's easier to maintain and report.
I would rate BitLocker a five out of ten.
BitLocker is more for big customers with everything in one console.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Microsoft BitLocker
May 2025

Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
VP - Head Enterprise Technology Infrastructure at MCB Islamic Bank Ltd.
A stable solution for data protection, but the technical support should be improved
Pros and Cons
- "We have not seen any bugs or glitches, so the stability is good."
- "The people at the first level of support refer you to articles that do not pertain to the problem at hand."
What is our primary use case?
Our primary use case is data encryption and protection.
What needs improvement?
The price of this solution should be more competitive.
The first level of technical support needs to be improved.
For how long have I used the solution?
We have been using the Microsoft OS at the endpoints for five years.
What do I think about the stability of the solution?
We have not seen any bugs or glitches, so the stability is good.
What do I think about the scalability of the solution?
The scalability is good. We have approximately 500 users in a variety of roles and positions.
How are customer service and technical support?
We have been in touch with technical support many times and we are not satisfied, to be honest. Their first-level support is pathetic. The people at the first level of support refer you to articles that do not pertain to the problem at hand.
When it comes to level-two and level-three support, it is good.
Which solution did I use previously and why did I switch?
We have also used a similar solution by Kaspersky.
What other advice do I have?
The suitability of this solution depends on the feature requirements of the organization and what they are looking for.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Specialist at a tech services company with 201-500 employees
Good disk encryption, excellent manageability and very stable
Pros and Cons
- "There's a lot of manageability within the solution. This is very helpful."
- "The solution should offer encryption for other items such as shared folders, removable media, etc."
What is our primary use case?
We use the solution for disk encryption only.
What is most valuable?
The disk encryption is the most valuable aspect of the solution for our organization. It's the only feature we really use.
There's a lot of manageability within the solution. This is very helpful.
What needs improvement?
For our company's needs, the solution works very well.
From a retail standpoint, in terms of Microsoft licensing, you need to purchase an enterprise-level version of the licensing tool to get the level of manageability that's needed. However, this is only offered to very large enterprises.
The solution should offer encryption for other items such as shared folders, removable media, etc.
The solution should recreate the key when Windows is upgraded to a newer version.
For how long have I used the solution?
I've been using the solution for a few years.
What do I think about the stability of the solution?
The solution is quite stable. Our organization hasn't faced any stability issues while using the product. There haven't been crashes, bugs or glitches. It's quite reliable.
What do I think about the scalability of the solution?
The solution is scalable. We have around ten thousand users on it. Of those, ten are group policy administrators.
How are customer service and technical support?
We have professional services with Microsoft and they help us if we have some problems. The Microsoft team, in general, have been very good in the past. With BitLocker, however, there hasn't been a need to reach out just yet.
What other advice do I have?
We're just a Microsoft customer. We don't have any specific relationship with the company.
Due to security concerns and company policy, we only ever use on-premises solutions.
I'm not sure which version of the solution we are using.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder & Enterprise Solutions Architect at Qtopia Tech. Solutions
Easy to use and easy to recover someone's privacy
Pros and Cons
- "It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It's strengthens the solution for us."
- "If integration with Active Directory are not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft."
What is most valuable?
It is easy to use. It is usually easy to recover someone's privacy. The manageability is much easier than McAfee. I think that Microsoft is a leader in this area. We are in the Microsoft school so our judgment of McAfee will be a little bit unfair as we recommend Microsoft all the time because of the easy manageability and support. I think that McAfee is designed for a different customer and every time we open a ticket with their support, it takes a very, very long time. The main difference is just the manageability and support. In terms of the solution itself or the functionality, I know that McAfee is very strong, but manageability and support, for us, is much more important. It strengthens the solution for us.
For how long have I used the solution?
We've been using this solution for almost six years.
What do I think about the stability of the solution?
The solution is very stable. I think that it's easy to start.
What do I think about the scalability of the solution?
We tested with 300 users to date. The maximum deployment with it is for 300 users. That is not too much, but we are trying to scale it up. I don't think that we'll have a problem because it's the count for minimum deployment for Microsoft to support is already 5,000. I think that it can scale up to 5,000 without much hardware needed.
How was the initial setup?
It is usually based on the number of computers and how this will be leveraged by the user. A normal project takes from one to two months, depending on the numbers. These numbers are read on the different departments and different mindsets of the users, in order to convince them to start correcting their data and explain to them that you will force a policy that will have an impact on their laptops. Afterward, encourage them in how this is chiefly for them. Usually, it takes a month or two months maximum.
What's my experience with pricing, setup cost, and licensing?
It's not about pricing, because we are working with Enterprise companies that already have Windows Enterprise, so BitLocker comes already included as a Windows feature. It's free for Enterprise users. The price is only for deployment. The customer will pay for McAfee, however.
Which other solutions did I evaluate?
We are a partner for Microsoft here in Saudi Arabia, and one of our customers is interested in deploying Microsoft BitLocker to secure his computer devices and laptops, to encrypt all his data for hard disks, etc. I am already moving to read some documents and have some comparison between McAfee and BitLocker in order to convince the customer to install Microsoft BitLocker because from our insight we see that Microsoft BitLocker is much better than McAfee. That's why I was in need a document just to have a comparison between McAfee and Microsoft BitLocker.
From my point of view, Microsoft is much easier than McAfee. It is easy to deploy and integrate with Active Directory. Then, you have much more integration capabilities than McAfee. Microsoft is stronger and the integration between Microsoft ESP and all other Bit solutions is much better than McAfee. McAfee is a standalone solution right now that will not be efficient for the protection that we are aiming for. We need protection that integrates with all kinds of malware protection solutions. I think that Microsoft BitLocker is much better than McAfee.
What other advice do I have?
If anyone is looking for integration solutions and has a requirement related to integration between Active Directory and integration solutions, I think that he needs to strongly go to Microsoft BitLocker. If integration with Active Directory is not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft.
I would give this solution an eight out of ten. In order to make it 9 or 10, I think that Microsoft would need to work on the desktop optimization deck that is coming with Microsoft to make the deployment much easier than what it is right now. Deployment is okay. As a partner, we can work on it without any issues, but some customers face issues deploying it by themselves because of the difficulty of understanding all of the requirements. The solution is very good and it is manageable for partners, because of their technical value or technical effort. For the level one customer help desk or administrator, however, it's not as easy. They should work on this part and make the deployment much easier.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Manager at TEG Analytics
Securely encrypts our data, but the process is too slow
Pros and Cons
- "The product is stable."
- "The encryption takes a long time to complete, and our system runs very slowly while it is encrypting."
What is our primary use case?
We use this solution to encrypt the data on three hard drives.
What needs improvement?
The following areas need improvement:
- The encryption takes a long time to complete, and our system runs very slowly while it is encrypting.
- If you lose the data, or it becomes corrupted, then there is no backup for it. There is no way of recovering it.
- There are no clear guidelines for using this product.
- Technical support for this solution is poor.
For how long have I used the solution?
Trial / evaluation period (six months).
What do I think about the stability of the solution?
The product is stable.
How are customer service and technical support?
There is no technical support that assists with understanding BitLocker.
Which solution did I use previously and why did I switch?
I have used different solutions, personally, but that was while I was at my previous company.
How was the initial setup?
The initial setup for this solution is straightforward. We needed to change the group policy setting.
What about the implementation team?
I handled the installation myself.
We have two people working on the maintenance of the solution.
What other advice do I have?
I would rate this product a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Operations (India) at a tech vendor with 51-200 employees
It is easy to implement and has AD integration
Pros and Cons
- "It is easy to implement and has AD integration."
- "More customization options would have been nice, such as password selection, actions when the screen is locked, etc."
What is our primary use case?
Preventing data loss in stolen/lost laptops was the primary reason we went for it. It does its job adequately.
How has it helped my organization?
Whole disk encryption was what was required from us. Microsoft BitLocker has executed it with minimal effort.
What is most valuable?
- Easy to implement
- AD integration
- It is a totally free solution.
- It is tightly integrated with Windows
What needs improvement?
More customization options would have been nice, such as password selection, actions when the screen is locked, etc.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Microsoft (Active Directory) Consultant at a logistics company with 5,001-10,000 employees
Prevents Unauthorised Access to Corporate Data
What is our primary use case?
Protect corporate data on devices (Laptops, Desktops, Tablets).
every week 100's of corporate devices lost just at airports and every device got personal/corporate data, its very important to protect such data from unauthorised use, hence is the solution to implement Microsoft Bitlocker Administration and Monitoring (MBAM)
How has it helped my organization?
I delivered three projects where the business does not have any encryption mechanism in place if the company or an employee lost any of the device, there are chances someone could view sensitive data. After the Microsoft BitLocker Administration and Monitoring (MBAM) implementation, in such cases, any unauthorised person will not be able to access the data.
If you already have older version of MBAM in place, there is an option to move existing keys over to new server which is great.
What is most valuable?
All keys stored centerally in database (SQL), option to have PIN / Enhanced PIN / USB Drives.
What needs improvement?
Microsoft Bitlocker Administration and Monitoring (MBAM) is one of the best solution available in the marekt to protect corporate data
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Since it is a Microsoft product, there are no compatibility issues. Once planned well, it is a straightforward implementation.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
There is not much support unless a business has got a Premier support contract in place.
Which solution did I use previously and why did I switch?
MBAM is the only solution that I have used for encryption.
How was the initial setup?
You need to know the technical aspects and have a good understanding of Microsoft Client/Server OS. If you know that, then yes, it is pretty straightforward.
What was our ROI?
Well worth and perfect solution specially align with GDPR.
What's my experience with pricing, setup cost, and licensing?
It is part of Microsoft Desktop Optimization Pack (MDOP) and economical compare to similar products.
Which other solutions did I evaluate?
No, we do not.
What other advice do I have?
Look at TechNet for relevant documentation and test many times before implementing in your production environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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