Manager, Information Technology Operations & Security at a government with 11-50 employees
Real User
Free, native to OS, and doesn't require any maintenance, but can have better user profiles to allow people to create their own passwords
Pros and Cons
  • "It is free and native to the OS. We don't have to worry about upgrades or maintaining the product. You encrypt the disk, and you save the recovery key. That's it. The person puts their password in, and after that, it is up to them. If they forget their password, they have to bring it in to get it unlocked."
  • "User profiles can be improved so that people can create their own passwords. It has one password per machine, which is a problem. We would prefer each user to have his or her own boot password. Each user can have a username and password or biometrics, such as fingerprints and iris scanner, integrated into the boot process, but I really can't see that coming anytime soon, if ever."

What is our primary use case?

We encrypt devices and disks that have the potential to be taken off-site, such as laptops, tablets, USB sticks, and USB disks. Basically, we encrypt any medium that has to be taken off-site. If we're giving out a USB stick to somebody, it is BitLocker encrypted. If somebody has to use a memory stick, the only way it gets out is if it is encrypted. 

We use the version that is native to an operating system.

What is most valuable?

It is free and native to the OS. We don't have to worry about upgrades or maintaining the product. You encrypt the disk, and you save the recovery key. That's it. The person puts their password in, and after that, it is up to them. If they forget their password, they have to bring it in to get it unlocked.

What needs improvement?

User profiles can be improved so that people can create their own passwords. It has one password per machine, which is a problem. We would prefer each user to have his or her own boot password. Each user can have a username and password or biometrics, such as fingerprints and iris scanner, integrated into the boot process, but I really can't see that coming anytime soon, if ever.

For how long have I used the solution?

I have been using this solution for six or seven years.

Buyer's Guide
Microsoft BitLocker
April 2024
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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It doesn't really need to scale. You use it as you need it and manage it with group policies. 

How are customer service and support?

There is no need for support.

Which solution did I use previously and why did I switch?

We've used a few different disk encryption products, and we've kind of settled on BitLocker because it is native to the operating system. It is simple, and there is no maintenance on it.

We also use Symantec at the moment, but we are retiring Symantec. We had trouble getting all the machines back into the office to change the disk encryption. We have a few left with Symantec. With Symantec, the version that we had was pretty old, and I wasn't sure if it would actually even work with some of the later builds of Windows 10. In terms of maintenance, with Symantec, every time there is a new build of Windows 10, you either have to defer the update while they update with Symantec, or you can install it and hope for the best. It is not a very satisfactory situation where you might have to wait six months before you can go up onto the latest build of Windows.

How was the initial setup?

It wasn't complex. It just took me a while to figure it out and make it do what I wanted it to do. Everything is documented, and you just follow the documentation.

It is deployed on all new computers, and it is part of the build. It doesn't take very long. It takes only 10 or 15 minutes. While the disk is encrypting, you can do other things.

What about the implementation team?

I deployed it on some of the computers. BitLocker is maintained as part of the operating system. If there are any updates to Bitlocker, they come out as operating system updates.

What's my experience with pricing, setup cost, and licensing?

It is free. It is enabled as part of the operating system. Once you have an operating system license, you're licensed for Bitlocker.

What other advice do I have?

I would recommend this solution. It is quick and neat, and it does the trick.

I would rate Microsoft BitLocker a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical support engineer at 64 Network security pvt ltd
Real User
Top 5
A stable solution with straightforward setup and fast tech support
Pros and Cons
  • "The tool is stable."
  • "The solution needs to have better protection and improve its pricing."

What needs improvement?

The solution needs to have better protection and improve its pricing. 

For how long have I used the solution?

I have been using the solution for five to ten years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

My company has five users. 

How are customer service and support?

The solution's tech support is fast. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's setup is straightforward. We required a team of three people to manage the tool's deployment. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I would rate the product a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft BitLocker
April 2024
Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
AnalystAssistant General Manager - Corporate Strategy, Growth and Transformation Office at a manufacturing company with 501-1,000 employees
Real User
Top 20
Fast authentication process, and is stable, but sometimes requires multiple login attempts
Pros and Cons
  • "The most valuable feature is the authentication process which is very fast."
  • "I often have to make multiple attempts to log in."

What is our primary use case?

I use the solution to log into my admin-protected computer.

What is most valuable?

The most valuable feature is the authentication process which is very fast.

What needs improvement?

My overall experience is based solely on one point: the gateway to the admin site. Even though my password is correct, I often have to make multiple attempts to log in. Microsoft BitLocker can help streamline the login process so that it works on the first attempt.

I would like the next release to include a fingerprint unlock feature, as I am currently required to use the PIN provided by my organization.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have between 300 to 400 people using the solution in our organization.

What other advice do I have?

I give the solution a seven out of ten.

I recommend the solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Usman Rasool - PeerSpot reviewer
VP - Head Enterprise Technology Infrastructure at MCB Islamic Bank Ltd.
Real User
Top 10
A stable solution for data protection, but the technical support should be improved
Pros and Cons
  • "We have not seen any bugs or glitches, so the stability is good."
  • "The people at the first level of support refer you to articles that do not pertain to the problem at hand."

What is our primary use case?

Our primary use case is data encryption and protection.

What needs improvement?

The price of this solution should be more competitive.

The first level of technical support needs to be improved.

For how long have I used the solution?

We have been using the Microsoft OS at the endpoints for five years.

What do I think about the stability of the solution?

We have not seen any bugs or glitches, so the stability is good.

What do I think about the scalability of the solution?

The scalability is good. We have approximately 500 users in a variety of roles and positions.

How are customer service and technical support?

We have been in touch with technical support many times and we are not satisfied, to be honest. Their first-level support is pathetic. The people at the first level of support refer you to articles that do not pertain to the problem at hand.

When it comes to level-two and level-three support, it is good.

Which solution did I use previously and why did I switch?

We have also used a similar solution by Kaspersky.

What other advice do I have?

The suitability of this solution depends on the feature requirements of the organization and what they are looking for.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1011 - PeerSpot reviewer
Manager of Data Center at a insurance company with 51-200 employees
Vendor
Bitlocker made us believe that having physical possession of a system is not total possession of the data.

Valuable Features:

1. Bitlocker is easy to use. You start the wizard by right-clicking the drive and selecting “Turn on Bitlocker”. 2. Bitlocker encrypts the content of any drive and makes your data secure and safe. 3. The option of using either strong passphrase or smartcard to encrypt/decrypt the drive bring flexibility in terms of choice 4. Bitlocker recovery key can either be printed and stored in a secure place or stored in a drive. 5. In a Windows server environment, the combination of Bitlocker and Group Policy enforces the encryption of removable drives across the network. 6. It is free to Windows users provided your OS supports it.

Room for Improvement:

1. Although, drive encryption could be running in the background, it took a long time to encrypt a drive. 2. Bitlocker is available to Windows Ultimate / Enterprise edition only. Other edition of Windows should enjoy this facility My job functions involve writing scripts that I mostly apply to client’s computers both standalone and networked. I store most of these scripts in a flash drive to reduce the task of writing it at the client end. My major challenge was in securing the flash drive. In the past I had a case where a staff member wiped most of his important files, by unknowingly clicking on one of the scripts in the flash drive he collected from me. This incident almost caused me to lose my job.

Other Advice:

In order to avoid such an experience in the future, I was forced to search for a free tool that would help me encrypt my drive. Bitlocker was all we needed. To be sincere, I am not disappointed deploying the tool. All my drives are now encrypted. There is no fear of losing my job as a result of unauthorized access to my flash drives, and any other drives. Bitlocker also enabled us to encrypt the drive hosting the operating systems of our mobile users. All that the PC needs, is to be Trusted Platform Module (TPM) compliant, or rather, have a USB stick that contains the keys. This provides additional security to the systems.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user758688 - PeerSpot reviewer
it_user758688Principal at a tech services company with 1,001-5,000 employees
Real User

I completely agree.

Senior System Manager at Teganalytics
Real User
Securely encrypts our data, but the process is too slow
Pros and Cons
  • "The product is stable."
  • "The encryption takes a long time to complete, and our system runs very slowly while it is encrypting."

What is our primary use case?

We use this solution to encrypt the data on three hard drives.

What needs improvement?

The following areas need improvement:

  • The encryption takes a long time to complete, and our system runs very slowly while it is encrypting.
  • If you lose the data, or it becomes corrupted, then there is no backup for it. There is no way of recovering it.
  • There are no clear guidelines for using this product.
  • Technical support for this solution is poor.

For how long have I used the solution?

Trial / evaluation period (six months).

What do I think about the stability of the solution?

The product is stable.

How are customer service and technical support?

There is no technical support that assists with understanding BitLocker.

Which solution did I use previously and why did I switch?

I have used different solutions, personally, but that was while I was at my previous company.

How was the initial setup?

The initial setup for this solution is straightforward. We needed to change the group policy setting.

What about the implementation team?

I handled the installation myself.

We have two people working on the maintenance of the solution.

What other advice do I have?

I would rate this product a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a tech services company with 10,001+ employees
Real User
Easy to scale, stable, and easy to use but the setup could be simplified
Pros and Cons
  • "It's a straightforward solution for encryption."
  • "The console GUI could be better."

What is our primary use case?

This solution is used for encryption.

What is most valuable?

It's a straightforward solution for encryption.

It is easy to use.

It has multiple options for many uses.

What needs improvement?

The console GUI could be better.

The initial setup could be simplified.

For how long have I used the solution?

I have been using Microsoft BitLocker for two years.

What do I think about the stability of the solution?

Microsoft Bitlocker is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution. It is easy to scale. 

How are customer service and technical support?

Technical support is helpful, but the response time is slow.

How was the initial setup?

The initial setup was a bit complex.

What other advice do I have?

I would recommend this solution to others.

I would rate Microsoft Bitlocker a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at Pathfinder
Real User
The ability to import data to build your frontend on top of the data is very simple and useable
Pros and Cons
  • "The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable."
  • "The visualization could be better."

What is our primary use case?

We do a lot of data analysis for various companies with things like customer and product profitability models and cost modeling in terms of transport. A lot of operational business-type data analysis.

What is most valuable?

The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable. 

What needs improvement?

The visualization could be better. I don't have any complaints about the usability of the stability of it and he licensing is quite reasonable actually.

For how long have I used the solution?

I have been using this solution for eighteen months. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

I haven't really tested it on a large scale. We use it on a relatively small scale, around10-20 users. 

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

I would rate it an eight out of ten. Not a ten because the frontend could still be a little easier to use. There's still a level of effort in creating things. It could be easier. 

I would recommend it. From what I have seen, the setup is really easy and the ability to get up to speed is really quick. I would recommend it as being a really good tool if you are a Microsoft user. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft BitLocker Report and get advice and tips from experienced pros sharing their opinions.