Managing Partner at a tech services company with 11-50 employees
Real User
A good solution for simple data warehousing that scales well, but it needs better technical support
Pros and Cons
  • "The most valuable feature is the scalability."
  • "It's pay as you go, so you never know what your bill is going to be beforehand, and that's scary for customers. If you have someone who makes a mistake and the program's a loop that is running all night, you could receive a very expensive bill."

What is our primary use case?

This is a data warehousing solution.

What is most valuable?

The most valuable feature is the scalability. It scales out, so you can build a large database and not have to think about whether it performs, or about connecting to the servers to become larger.

What needs improvement?

There are several specific features and functions available on the on-premises version that do not work with the cloud version. There are many issues regarding migration.

They are building it more and more, but if you have the same version on local you cannot just go to the cloud because some of the functionalities don't work yet. You would have to re-code everything, and maybe even do it differently.

In terms of documentation, they can make it easier or start with some advising or instruction. As it is now, it's like making a puzzle.

Technical support needs some improvement.

They will need to include some features for the Cloud version.

They can make subsets of the database so you can schedule the marking department to work only between nine to five, but ETL can run at night. 

With a subset database, you can cut costs, similar to Snowflake whose price is a lot lower.

For how long have I used the solution?

I have been using this solution for almost two years.
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Microsoft Azure Synapse Analytics
April 2024
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

We have a couple of administrations using this solution and the rest are indirectly using third-party tools. They are developers and administrators.

How are customer service and support?

The support is difficult. I don't think that their support is good.

You can call for help, they take your request, but they don't have an understanding of the tool.

You have to wait a couple of days for someone to call you back.

There have been times where I knew more than they did, so you have to figure it out for yourself.

I am not satisfied with the support, but I do understand that when you have a service desk or a help desk, they cannot go through the entire solution. What I expect is that the second line should, but they don't have a second line.

You submit in a support ticket and three days later you get a callback and have to explain the problem that you are having again. It takes more time.

I have called Microsoft and even they were not sure and nobody could really help me.

How was the initial setup?

The initial setup for me was straightforward, but I have a lot of experience. I think that for some people who are less experienced it would be complex.

It's not just the documentation on what version you need to have and what pricing. It is really difficult.

You have to read a lot to understand what you are doing.

What's my experience with pricing, setup cost, and licensing?

This solution starts at €1000.00 a month for just the basics and can go up to €300,000.00 per month for the fastest version.

It's pay as you go, so you never know what your bill is going to be beforehand, and that's scary for customers. If you have someone who makes a mistake and the program's a loop that is running all night, you could receive a very expensive bill.

The bad side to pay as you go is that sometimes it can stop the enthusiasm of the data scientists, as they are afraid to run a query because they are afraid of the bill and how much it will be.

What other advice do I have?

It's a nice solution for a simple data warehousing, but it's still an immature solution.

It is stable but it takes a lot of time. 

Smaller companies have better products, but the problem will always be there and the smaller company will not survive.

Customers will have tools that are not supported anymore.

Microsoft is so big that people trust them, they will eventually get there but it will take time to get the features with quality. There are, however, some solutions available that are better and cheaper. You can purchase them instead of having to reprogram everything that you have already done.

My advice would be to compare this solution with others. Snowflake would be a comparable solution. It's cheaper, faster, and better.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Architect at a tech services company with 10,001+ employees
Real User
Has good MPP architecture but Data Factory integration should be enhanced
Pros and Cons
  • "The MPP (Massively Parallel Processing) architecture helps to make things a lot faster."
  • "This is a young product in transition to the cloud and it needs more work before it is both settled as a product and competitive in the market."

What is our primary use case?

Our general use of this solution has to do with the needs of one of our clients. They had an SQL server and they were migrating from an on-premises SQL Server to Azure SQL server on the cloud. We use this solution because it fits their budget and they have some clients in other countries they want to give access to the product through Power BI.

What is most valuable?

What I like the most would be MPP (Massively Parallel Processing) architecture. Because we had to migrate a lot of data and it helps us a lot to make things faster.

What needs improvement?

As far as improvements to the product, I think the Data Factory integration should be enhanced to be properly implemented because right now it is still lagging behind other vendors like Informatica. We ended up having to use Data Factory because we don't have any expertise in Informatica. But I want to see Data Factory get better overall.

An enhancement I would like to see is in data loading for Data Factory. Right now we are seeing a little bit of a performance lapse in the cloud server. Specifically, this happens between Azure and our clients maybe because we are connecting to SQL Server Management Studio. There is a slight but noticeable delay. I do not know if it has to do with Azure and whether it is their problem or our problem.

I can't complain much about Data Factory, but because I used to use SSIS (SQL Server Integration Services) which was the prior on-prem version, I know what capabilities it is missing in comparison. They changed it over to Data Factory, but by comparison, Data Factory has a long way to go to reach the level of SSIS as a product.

For how long have I used the solution?

Right now we have been using the product for four months.

What do I think about the stability of the solution?

Right now is still early in our implementation so I can't really say that I am sure it will remain stable in production under larger loads. But so far it is good and we are happy with the solution and its stability.

What do I think about the scalability of the solution?

One of the reasons we decided to go with Azure was because we knew we could scale-out. We were happy with this scalability before we committed to the product.

Right now, I know only two of our clients are using the solution. They are actually a government organization. But we know we can scale up when we have to.

How are customer service and technical support?

I have not had direct contact with technical support. Someone else handles that. But I have not heard any complaints.

How was the initial setup?

The initial set up was not very complex. It was easy to install this product.

What about the implementation team?

We had a partnership with another team and together we did the installation. They helped us to figure out some architectural decisions which they were very helpful with.

What other advice do I have?

My advice to other people considering this solution is that this is a great product. But there is one problem and that is the rate that Microsoft is changing its software implementations. The rapid changes could make it hard to keep up with upgrades. Some of the features get enabled and disabled very quickly. So we are waiting now until everything settles down because cloud technology is still evolving. We understand that. But, on the other hand, as they make so many changes to keep up with the technology, it remains hard to predict what the future of the product is. I might say to anyone that they wait for some time in 2020 and then start using the product.

On a scale from one to ten where one is the worst and ten is the best, I would rate the product as somewhere between a seven or an eight. If I have to choose seven or eight, I would pick seven-out-of-10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Microsoft Azure Synapse Analytics
April 2024
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,415 professionals have used our research since 2012.
Lead Architect at a financial services firm with 10,001+ employees
Real User
Works efficiently for data monitoring purposes, but its error messaging process needs improvement
Pros and Cons
  • "It is a fantastic product; we are satisfied with its features and performance."
  • "We encountered data processing and transformation issues while working with Apache Spark languages for the product."

What needs improvement?

We encountered data processing and transformation issues while working with Apache Spark languages for the product. This particular area needs improvement. 

The product's error messaging could be friendlier. Additionally, the monitoring process using Azure ML SDK and Python should depend on the data for the results. Along with the documentation, they should provide essential training for proficiency in CLI. It will help in better monitoring.

For how long have I used the solution?

We have been using Microsoft Azure Synapse Analytics for two years.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I rate Microsoft Azure Synapse Analytics a seven out of ten. It is a fantastic product; we are satisfied with its features and performance. However, there could be more information available about the platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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BI Consultant at a tech services company with 11-50 employees
Consultant
Straightforward installation, beneficial dedicated SQL pooling, but performance could improve
Pros and Cons
  • "The integrated workspace in Microsoft Azure Synapse Analytics where everything comes together, such as Power BI and Data Factory, is very good. Additionally, the ability to do dedicated SQL pooling is a benefit."
  • "In the future, Microsoft Azure Synapse Analytics could improve the performance, there are other solutions that are better, such as Databricks."

What is our primary use case?

Microsoft Azure Synapse Analytics can be used for analytics and brings together data integration.

What is most valuable?

The integrated workspace in Microsoft Azure Synapse Analytics where everything comes together, such as Power BI and Data Factory, is very good. Additionally, the ability to do dedicated SQL pooling is a benefit.

What needs improvement?

Microsoft Azure Synapse Analytics can improve querying. I have recently used Microsoft Azure Synapse Analytics to connect to the Delta Lake file and I have noticed some issues. It has not been able to read the latest version of the Delta Lake file and I have found this to be a disadvantage that they can improve.

In the future, Microsoft Azure Synapse Analytics could improve the performance, there are other solutions that are better, such as Databricks.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately six months.

What do I think about the scalability of the solution?

On the client's side, there are approximately 100 users of this solution.

How are customer service and support?

Have I reached out to Microsoft technical support in a few instances and we have raised a couple of tickets. A couple of agents have been knowledgeable, but not everyone is.

How was the initial setup?

The installation of Microsoft Azure Synapse Analytics was easy. It was not complicated, but I have not explored the VNet Injection or the Private Endpoint though I think it would be straightforward.

What's my experience with pricing, setup cost, and licensing?

We are on a monthly payment plan for the use of Microsoft Azure Synapse Analytics.

Which other solutions did I evaluate?

We have done some comparisons between Microsoft Azure Synapse Analytics in many areas, such as processing queries, versus Databricks. We have found Databricks to be better in performance.

What other advice do I have?

I would recommend this solution to others. The client that I am working for, their preferred database is Synapse.

I rate Microsoft Azure Synapse Analytics a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Principal, Vice President - Digital Transformation & Strategic Pursuits Leader at a tech services company with 10,001+ employees
Real User
User-friendly, scalable, and reliable
Pros and Cons
  • "We've had a good experience with technical support in general."
  • "Right now, we are really struggling with the performance. it's not as good as we had hoped."

What is our primary use case?

We have implemented our data warehouse on Synapse.

What is most valuable?

The solution has been reliable so far.

The product is scalable, or, at least, that is my understanding. 

We've had a good experience with technical support in general. They are helpful. 

The solution has proven to be very user-friendly.

What needs improvement?

Right now, we are really struggling with the performance. it's not as good as we had hoped. 

I cannot recall coming across any missing features. 

One problem is that getting the query cost is not easy. I need to use multiple tools. It can be accessed through the web, or we have Azure Data Studio, or SSMS, and I only get the query cost in SSMS, the SQL Server Management Studio. In other tools, I'm not getting it. For example, in the web version or in Azure Data Studio, it is not available. They need to make it accessible in both of those places as well. 

For how long have I used the solution?

I haven't used the solution for very long. 

What do I think about the stability of the solution?

The performance on offer is lackluster. We were hoping for better. 

That said, it is reliable, and if I get the required performance, I am happy with it. 

What do I think about the scalability of the solution?

While I haven't really tested the scalability, it is my impression that the solution can scale and it shouldn't be an issue for any company to do so.

How are customer service and technical support?

Technical support is good. They are helping us in improving the performance. We're quite satisfied with the level of service they are offing us. They are helpful and responsive. 

How was the initial setup?

I did not handle the initial setup. That was handled by another party. Therefore, I don't have any insights into the process or how easy or difficult it was to implement. 

What's my experience with pricing, setup cost, and licensing?

I don't have any insights into the licensing process. It is implemented on our client's side, and therefore, I'm not involved in that.

What other advice do I have?

We're just customers and end-users. My company does not have any relationship. It's our client who has a relationship with Microsoft.

I'm not sure which version we are using, however, I would guess it is the latest version. I'm not 100% sure.

Since the solution is still new to me, and I am having issues with performance, it's too early to say if I would recommend the solution to other users or companies. 

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Architect at a tech services company with 51-200 employees
Real User
Good support, offers advanced threat protection, and it integrates well with Polybase
Pros and Cons
  • "The most important feature for me is the integration with PolyBase."
  • "The need to improve a little bit in terms of user-friendliness."

What is our primary use case?

We are mainly using this solution as an interface between the Data Lake and the users.

We are consultants and this product assists with the services that we offer for our clients. Our company has a large number of consultants who are working in this space.

What is most valuable?

The most important feature for me is the integration with PolyBase.

Other valuable features for me are advanced threat protection and data privacy.

What needs improvement?

I would like there to be more focus on the Software as a Service (SaaS) product. For example, Snowflake, one of their competitors, is more focused on SaaS.

They need to improve a little bit in terms of user-friendliness. I would rate them a three out of five, in terms of how user-friendly the interface is.

The auto-scaling capabilities are quite poor, especially compared to Snowflake or Firebolt.

For how long have I used the solution?

In total, I have been using Microsoft Azure Synapse Analytics for one year.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

You can scale it, although you need to put in more effort. We have approximately 800 users.

How are customer service and technical support?

In general, Microsoft support is pretty good.

Which solution did I use previously and why did I switch?

I have experience with similar products such as Snowflake and Firebolt.

How was the initial setup?

The initial setup is very complex compared to other products. It takes weeks to deploy.

What about the implementation team?

We implement this product for our clients.

What's my experience with pricing, setup cost, and licensing?

The cost of the licensing depends on the size of the warehouse, where the cost of storage is approximately $130 USD per terabyte. The charge might be several thousand dollars or more each month.

There are multiple options that are available at an extra cost. For example, the advanced threat protection costs an extra $25 USD.

Which other solutions did I evaluate?

We evaluated several options before choosing Synaps Analytics.

What other advice do I have?

The suitability of this product really depends on the use case. It is good if your company is using only Microsoft products and you don't want to use another stack. If you want to use other platforms then you should consider Snowflake, which is also deployed on Azure. It really depends on what it is that you need.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Business Analyst: BI Team Lead at a logistics company with 1,001-5,000 employees
Real User
The architectural design is very scalable but the services are expensive
Pros and Cons
  • "The features we've found most valuable for data warehouses is extracting data, SSIS packages, and the DBs."
  • "I'm not entirely happy with the billing model. I'm not entirely happy with how the enterprise services are pretty expensive, but that's about it."

How has it helped my organization?

We haven't really implemented any SSIS. I haven't been in a project where it was implemented as part of the data we have been building.

What is most valuable?

The features we've found most valuable for data warehouses is extracting data, SSIS packages, and the DBs.

What needs improvement?

So far, with the current SQL that I'm using compared to what we've previously used, I'm happy with it. I wouldn't necessarily point out anything that needs improvement.

From my point of view from what we have implemented recently, I'm happy with the solution, I'm happy with the performance. I'm not entirely happy with the billing model. I'm not entirely happy with how the enterprise services are pretty expensive, but that's about it.

For how long have I used the solution?

I have been using this solution for around 18 months.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

I think the architectural design is very scalable.

How are customer service and technical support?

I never contacted Microsoft customer support. 

We do have access to it, but we haven't needed to.

Which solution did I use previously and why did I switch?

I've used Tableau, I've used SQL DB, I've used SAP DB.

How was the initial setup?

The initial setup wasn't complex. It was okay. It wasn't complex at all.

To set it up within full compliance with our cloud infrastructure team, I'd say maybe two weeks after beginning our testing. I'd say the team wasn't a hundred percent devoted to setting it up as they had other things to do. So I'd say I'll give it two weeks to be realistic for a large organization.

What about the implementation team?

It depends on whether you have those resources internally or not. If you have internal resources you wouldn't need to outsource, if you don't have, you would. So it's not a matter of how good that application is but a question of whether you have the capability in house.

What's my experience with pricing, setup cost, and licensing?

The enterprise services are pretty expensive.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mullai Selvan - PeerSpot reviewer
Project Manager at MAQ Software
Real User
Top 20
Very scalable with good documentation and fair pricing
Pros and Cons
  • "The pricing seems to be quite fair."
  • "The initial setup has a bit of a learning curve."

What is our primary use case?

We are an IT service provider. We develop solutions for our clients and this solution is used in some aspects of that.

What is most valuable?

The dashboards are good.

We haven't had any issues when it comes to customization.

The security seems to be okay. It hasn't given us any problems and we don't feel insecure.

The pricing seems to be quite fair.

I know their roadmap, and I am looking forward to what they have already published.

We've been happy with the level of reporting and documentation on offer.

What needs improvement?

There aren't any features that are really lacking in the solution. We don't really have any issues with it in its current form.

When we used the on-premises deployment model, we had data latency issues and suffered from page performance problems. However, since we've moved to the cloud, we haven't had these problems.

The initial setup has a bit of a learning curve.

For how long have I used the solution?

We've been using the solution for the past 18 months so far.

What do I think about the stability of the solution?

The solution seems to be scalable. We haven't had any issues with bugs or glitches. It doesn't crash or freeze. It's quite good.

What do I think about the scalability of the solution?

The scalability has been pretty good, in our experience. We have been able to scale it twice to the number of users we needed. We were also able to double the amount of data load. We haven't had issues. If a company needs to expand, it should be able to do so without problems.

How are customer service and technical support?

We've dealt with technical support and have found them to be quite responsive and knowledgeable. We're quite satisfied with the level of support we have been getting so far. They're helpful.

How was the initial setup?

It's hard to gauge the difficulty or simplicity of the setup. For our company, we were learning the processes as we were doing it. In that sense, it was challenging due to the fact that we had to learn and then do. After a period of time, we were able to get comfortable.

What about the implementation team?

We handled the implementation ourselves. We taught ourselves about the process as we went.

What's my experience with pricing, setup cost, and licensing?

We pay a licensing fee on a monthly basis. We find the pricing to be fair among the competition.

What other advice do I have?

We're just end-users and customers. We don't have a business relationship with the organization.

We're using the latest version of the solution right now.

I'd recommend the solution to other organizations.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Buyer's Guide
Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros sharing their opinions.