We are using the solution to process a large volume of data. We are taking advantage of the MTPP functionality feature in Azure Synapse Analytics and connecting our reporting dashboard to its dedicated support tool. These are the two primary use cases we are currently leveraging.
Data Architect at a retailer with 1,001-5,000 employees
Stable, scalable, and easy to deploy
Pros and Cons
- "We can have the dedicated SQL up and running within 15 minutes."
- "The cost of the solution has room for improvement."
What is our primary use case?
What needs improvement?
Generally, people have differing opinions on whether to use Azure Synapse Analytics or Azure Databricks. These are two different services from Microsoft, and customers often struggle to decide which is best suited for their particular use case. Both services have some features in common and some that are exclusive to one or the other. It is a trade-off and ultimately depends on the use case that best serves the organization. Incorporating the features of both Azure Synapse Analytics and Azure Databricks would meet most use-case scenarios.
The cost of the solution has room for improvement.
Azure Database has a very good Unity Catalog functionality, which is a form of governance within Azure Databricks. Similarly, for Azure Analytics, having a governance product would be great. However, Microsoft already has Azure Purview, which is meant for governance, but it would be nice to have that functionality built into Azure Synapse Analytics.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
The solution is stable.
Buyer's Guide
Microsoft Azure Synapse Analytics
August 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,039 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The solution is scalable. Generally, the development team of around 20 people uses Azure Synapse Analytics directly. Otherwise, a Power BI dashboard accesses the Azure Synapse Analytics database, and the end user uses the Power BI reports, not being directly exposed to Azure Synapse Analytics. Only the development and software development teams use Azure Synapse Analytics.
How are customer service and support?
We are always in contact with the Microsoft team. We keep up to date with our Microsoft reference architecture and other related matters through our communication with the Microsoft team members.
How was the initial setup?
The initial setup is straightforward. We can have the dedicated SQL up and running within 15 minutes.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution depends on the type of license we choose, such as pay-as-you-go, one-year reserve, or three-year reserve. The cost varies depending on the options selected and can be very expensive.
What other advice do I have?
I give the solution a nine out of ten.
Depending on the organization's use case, there are multiple options available. For example, if the workload is medium, there are different products available such as Azure SQL Database for small or medium-sized data, and Azure Synapse Analytics for extremely large volumes of data. Ultimately, it is the use case of the organization that will determine the need for these particular services.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect at a tech vendor with 10,001+ employees
Traditional and modern warehouse capabilities, serverless flexibility, and cost-effective
Pros and Cons
- "The most valuable features of Microsoft Azure Synapse Analytics are its serverless flexibility and complete power have allowed me to explore various different use cases. While I am not an expert in the product, my experience in programming in Databricks has shown me that Microsoft's investments in Synapse could potentially lead to it becoming a complete replacement for Databricks in the future."
- "In the future, Microsoft Azure Synapse Analytics has the potential to enhance its capabilities by expanding its connectors, specifically with regard to Oracle solutions, such as operating systems. This would involve a comprehensive approach to adding more connectors for both data input and consumption purposes. By doing so, Microsoft Azure Synapse Analytics would be better equipped to meet the diverse needs of its users and achieve greater efficiency in its performance. The provision of more connectors is definitely a crucial area that needs improvement."
What is our primary use case?
We use Microsoft Azure Synapse Analytics in several scenarios, we require access to high-performance computing capabilities. This is where the solution proves to be a valuable asset as it offers a node-based solution for computing needs. In numerous cases, we have to undertake intricate data processing operations using the Python programming language, and that's where the solution comes in as an advantageous tool. These are my primary use cases for Synapse. Whenever we need to handle complex data engineering tasks or require significant computing power to accelerate processes, the solution provides the necessary functionality.
What is most valuable?
The most valuable features of Microsoft Azure Synapse Analytics are its serverless flexibility and complete power have allowed me to explore various different use cases. While I am not an expert in the product, my experience in programming in Databricks has shown me that Microsoft's investments in Synapse could potentially lead to it becoming a complete replacement for Databricks in the future.
What needs improvement?
In the future, Microsoft Azure Synapse Analytics has the potential to enhance its capabilities by expanding its connectors, specifically with regard to Oracle solutions, such as operating systems. This would involve a comprehensive approach to adding more connectors for both data input and consumption purposes. By doing so, Microsoft Azure Synapse Analytics would be better equipped to meet the diverse needs of its users and achieve greater efficiency in its performance. The provision of more connectors is definitely a crucial area that needs improvement.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately two years.
What do I think about the stability of the solution?
I have not had any stability or performance issues.
I rate the stability of Microsoft Azure Synapse Analytics an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of Microsoft Azure Synapse Analytics an eight out of ten.
Which solution did I use previously and why did I switch?
Before adopting Microsoft Azure Synapse Analytics as my solution of choice, I delved into several other options. One of these alternatives is Snowflake, which I must admit, is a superior choice compared to Microsoft Azure Synapse Analytics. However, it is essential to take into consideration the consumption side when evaluating these solutions. If the consumption side involves Oracle solutions, then an autonomous warehouse would perform better than this solution. On the other hand, if the consumption is within the Azure platform, this solution presents itself as a commendable solution.
How was the initial setup?
I rate the initial setup of Microsoft Azure Synapse Analytics a seven out of ten.
What about the implementation team?
We have a team that does the implementation.
What was our ROI?
The solution is worth the cost for our use case, it is worth the money. Despite the fact that there may be room for further optimization of its complete power, the cost-to-flexibility ratio of Synapse is quite favorable. I do not have any specific metrics to support my statement, however, I can assure you that Synapse is not inadequate or disappointing in any manner.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure Synapse Analytics can be costly, however, a cost-effective approach would be to purchase it in advance through reservation for either one or three years. This will significantly reduce the overall expenses incurred.
Which other solutions did I evaluate?
After thoroughly evaluating various data management platforms, such as Oracle Autonomous Warehouse, Databricks, Microsoft Azure Synapse Analytics, and Snowflake over the course of the past year and a half, I have come to the conclusion that flexibility is crucial when it comes to choosing the right tool. Microsoft Azure Synapse Analytics stands out as a strong contender, as it offers a unique combination of both traditional warehouse capabilities and modern technological advancements. This combination of features makes Microsoft Azure Synapse Analytics a valuable option and is impressive.
What other advice do I have?
My advice to others is to start with a reserved instance in order to test the waters and make sure it fits their needs before fully committing to using the solution. If, after experimentation, they decide to proceed with using Microsoft Azure Synapse Analytic over its competitors, then I would highly recommend going for a reserved instance to make the most cost-effective and efficient choice.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Microsoft Azure Synapse Analytics
August 2026
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,039 professionals have used our research since 2012.
Senior Data Engineer at a tech company with 201-500 employees
Is simple to understand and use, and is stable and scalable
Pros and Cons
- "I like the keynotes and their simplicity. Like other Microsoft products, Microsoft Azure Synapse Analytics is simple to understand and use."
- "The linked services can be improved. We can create dynamic linked services to access a lot of databases but only those of the same type. For example, I can use the same linked services to access 11 SQL databases. However, if I have 11 SQL databases and five Oracle databases, I need two dynamic linked services. I cannot do it with only one linked service. The UI also needs to be improved. When I have used Azure Synapse for programming with PySpark, Scala, or .NET, for example, the UI has been unstable. If I open two notebooks for programming, one notebook will queue the session of the other."
What is our primary use case?
We use this solution to create data pipelines and to improve the self-service environment for end users. We use all the functions of Microsoft Azure Synapse Analytics.
What is most valuable?
I like the keynotes and their simplicity. Like other Microsoft products, Microsoft Azure Synapse Analytics is simple to understand and use.
What needs improvement?
The linked services can be improved. We can create dynamic linked services to access a lot of databases but only those of the same type. For example, I can use the same linked services to access 11 SQL databases. However, if I have 11 SQL databases and five Oracle databases, I need two dynamic linked services. I cannot do it with only one linked service.
The UI also needs to be improved. When I have used Azure Synapse for programming with PySpark, Scala, or .NET, for example, the UI has been unstable. If I open two notebooks for programming, one notebook will queue the session of the other.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
I would rate the stability at eight out of ten because Microsoft Azure Synapse Analytics is unstable during programming.
What do I think about the scalability of the solution?
It is simple to scale the service. I'd rate it at ten out of ten for scalability. We had 45 engineers who used the solution.
How are customer service and support?
Technical support staff are knowledgeable. Whenever we have needed support, they have had a good process and have always had the answers we needed. I'd give technical support a rating of ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is simple, and I would rate it at ten out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive, but only when you pay upfront. If you pay as you go, it's not as competitive. I'd give pricing a rating of seven out of ten.
What other advice do I have?
On a scale from one to ten, I would rate Microsoft Azure Synapse Analytics at eight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Engineer at a financial services firm with 1-10 employees
A very fast solution that supports monolayer data storage
Pros and Cons
- "Data can be stored any way you want in the data warehouse."
- "The solution should offer a serverless model like Snowflake."
What is our primary use case?
Our company uses the solution to provide data warehousing for customers. Most of our customers are mid-sized.
What is most valuable?
Data can be stored any way you want in the data warehouse. Some customers want monolayers which we add with no issues.
The solution is very fast.
It is reasonably easy to work within the solution.
What needs improvement?
The solution should offer a serverless model like Snowflake so you don't have to manage the hyper or operating system layers.
There are sometimes problems when connecting to the database. Most issues are solved by the community but Microsoft should act more quickly and participate in the process. They should not wait for the community to build a solution before embracing it.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable to a customer's needs. A few customers have written scripts to scale how they want, but most customers use the out-of-the-box database.
How are customer service and support?
We have not used technical support in awhile but it was okay.
Which solution did I use previously and why did I switch?
I previously used Redshift and Snowflake.
How was the initial setup?
The setup was complex the first few times but we figured out the best way to do it for our mid-sized customers. The setup could be made easier.
What about the implementation team?
We implement the solution for our customers.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite reasonable in comparison to other products. Of course, most companies would like the price to be even cheaper.
Pricing depends on setup but generally ranges from 28,000 to 35,000 Euros per year for a mid-sized company.
Which other solutions did I evaluate?
The solution's speed is better than Redshift and Snowflake.
The solution does take some management. Mid-sized companies would like to work on data instead of hardware or operating system layers.
What other advice do I have?
It is important to have skilled Azure data engineers to manage the solution.
I rate the solution an eight out of ten. The solution could improve its rating with an easier setup and more readily-available data connectors.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Business Integration and Architecture at Jakala
Well designed pipeline, low maintenance, and beneficial SQL features
Pros and Cons
- "The most valuable feature of Microsoft Azure Synapse Analytics is the pipeline that is the ETL tool. It's very well designed and is overall very good. We usually don't use the ETL tool in Databricks, but we use the ETL tool in this solution."
- "Microsoft Azure Synapse Analytics could improve the section in the solution where you can implement the Python Spark pipelines, it's not the same as in Databricks which would be better."
What is our primary use case?
We are a marketing company so we help our customers with marketing strategies. The marketing is based on the final customers, and we use Microsoft Azure Synapse Analytics for CDP.
What is most valuable?
The most valuable feature of Microsoft Azure Synapse Analytics is the pipeline that is the ETL tool. It's very well designed and is overall very good. We usually don't use the ETL tool in Databricks, but we use the ETL tool in this solution.
The SQL features in the solution are very good.
What needs improvement?
Microsoft Azure Synapse Analytics could improve the section in the solution where you can implement the Python Spark pipelines, it's not the same as in Databricks which would be better.
The data visualization in Microsoft Azure is provided by Power BI, it's not needed to have something in Synapse. The data governance tool is outside Synapse, but there is a data governance tool that is called Purview in Microsoft Azure. They need to improve the Spark part of the solution then it would be complete.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure Synapse Analytics is highly stable because it's based on SQL Server technology. It's a very old technology, which is solid.
What do I think about the scalability of the solution?
Microsoft Azure Synapse Analytics is scalable.
Which solution did I use previously and why did I switch?
I did not use another solution similar to Microsoft Azure Synapse Analytics.
How was the initial setup?
The initial setup of Microsoft Azure Synapse Analytics is simple. It's a managed service in Microsoft Azure, you only need to search for it and install it.
What's my experience with pricing, setup cost, and licensing?
You have to be very careful with one specific service inside Microsoft Azure Synapse Analytics which is called the Sequel Data Warehouse Dedicated. It is very reliable and performs well, but it's expensive. You need to define the tier well because you can choose between several tiers and you have to define which suits your needs and not overperform the tier because it's quite expensive.
What other advice do I have?
Once a service is managed as a service in a cloud platform, the maintenance is very easy. You have to monitor it, but the maintenance infrastructure is extremely easy.
This solution is very easy once you have a Microsoft Azure subscription to go straight to Microsoft Azure Synapse Analytics because it's native. However, there are other kinds of technologies one can use. I would suggest before using this solution, look at other solutions, such as Databricks or Snowflake, and not stop at the first solution that you can receive in Microsoft Azure.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Technology Architect at a consultancy with 10,001+ employees
Multifeatured, has better performance over other solutions, and lets users manage structured and unstructured information, but the platform needs to be more user-friendly
Pros and Cons
- "What I found most valuable in Microsoft Azure Synapse Analytics is that it's native only for Azure, so you get better performance and there's no issue. To explain further, many different types of data come, in particular, structured and unstructured data. For audit purposes, there's also unstructured data, so the most important aspect is that with Microsoft Azure Synapse Analytics, you have the capability of using both technologies, meaning that you can use or mix structured and unstructured data which is important. This can also be done in Hadoop, and on other platforms, so you have everything in one place. You don't have to worry about how to manage both structured and unstructured data and where to store information. With Microsoft Azure Synapse Analytics, you can take care of everything, particularly in Azure. The solution also provides you with many features apart from analytics, for example, storage which makes it better."
- "What I found most valuable in Microsoft Azure Synapse Analytics is that it's native only for Azure, so you get better performance and there's no issue."
- "An area for improvement in Microsoft Azure Synapse Analytics is its user interface. You can use it for analytical purposes, but its platform should be a little bit more user-friendly. Another small point for improvement in Microsoft Azure Synapse Analytics is its stability. It's good currently, but it could still be improved. Microsoft is combining different tools and technologies into one solution, so in the future, I'm expecting to see even more improvement in Microsoft Azure Synapse Analytics. An additional feature I'd like to see in the next version of Microsoft Azure Synapse Analytics is the drag-and-drop feature. If you're doing some integrations where you can write Scala or you have SPARK programming or SQL, or you're combining different programming, the process should be seamless, and you should be able to drag and drop in Microsoft Azure Synapse Analytics. When doing reporting in the solution, you should also be able to drag and drop. There should be connectors available and a drag-and-drop feature available in the user interface of Microsoft Azure Synapse Analytics, so you won't have to worry about how all processes would work together. You need to be able to drag and drop even from the backend, and having this feature will make the solution more user-friendly."
- "An area for improvement in Microsoft Azure Synapse Analytics is its user interface. You can use it for analytical purposes, but its platform should be a little bit more user-friendly."
What is most valuable?
What I found most valuable in Microsoft Azure Synapse Analytics is that it's native only for Azure, so you get better performance and there's no issue. To explain further, many different types of data come, in particular, structured and unstructured data. For audit purposes, there's also unstructured data, so the most important aspect is that with Microsoft Azure Synapse Analytics, you have the capability of using both technologies, meaning that you can use or mix structured and unstructured data which is important. This can also be done in Hadoop, and on other platforms, so you have everything in one place. You don't have to worry about how to manage both structured and unstructured data and where to store information. With Microsoft Azure Synapse Analytics, you can take care of everything, particularly in Azure.
The solution also provides you with many features apart from analytics, for example, storage which makes it better.
What needs improvement?
An area for improvement in Microsoft Azure Synapse Analytics is its user interface. You can use it for analytical purposes, but its platform should be a little bit more user-friendly.
Another small point for improvement in Microsoft Azure Synapse Analytics is its stability. It's good currently, but it could still be improved.
Microsoft is combining different tools and technologies into one solution, so in the future, I'm expecting to see even more improvement in Microsoft Azure Synapse Analytics.
An additional feature I'd like to see in the next version of Microsoft Azure Synapse Analytics is the drag-and-drop feature. If you're doing some integrations where you can write Scala or you have SPARK programming or SQL, or you're combining different programming, the process should be seamless, and you should be able to drag and drop in Microsoft Azure Synapse Analytics. When doing reporting in the solution, you should also be able to drag and drop. There should be connectors available and a drag-and-drop feature available in the user interface of Microsoft Azure Synapse Analytics, so you won't have to worry about how all processes would work together. You need to be able to drag and drop even from the backend, and having this feature will make the solution more user-friendly.
For how long have I used the solution?
I've been using Microsoft Azure Synapse Analytics for three years.
What do I think about the stability of the solution?
In my opinion, Microsoft Azure Synapse Analytics is stable. I would rate its stability seven out of ten.
What do I think about the scalability of the solution?
As Microsoft Azure Synapse Analytics is on the cloud, it's scalable, and you won't have that many issues with scalability. If a solution is cloud-based, you won't have to worry about whether it's scalable or whether it supports other features, because you'd have all features in the cloud itself. You can scale up or scale down Microsoft Azure Synapse Analytics based on your requirement, so it all depends on what exactly you want. In the cloud, you won't have to schedule, wait, think, or plan. You can scale up or scale down automatically anytime.
How are customer service and support?
I'm working on behalf of a vendor for the client, so my team is supporting not just users of Microsoft Azure Synapse Analytics within my company, but several other companies as well. Apart from supporting the infrastructure, data-related services, and other services, my team provides a combined type of effort for clients. My team is a big team with people working together from three different companies providing support for Microsoft Azure Synapse Analytics. My team provides technical support for the solution.
How was the initial setup?
The initial setup for Microsoft Azure Synapse Analytics is straightforward because Azure makes it very easy. Any Azure solution is very user-friendly, but you just have to know how to use the solution, and that's it. Setting up Microsoft Azure Synapse Analytics is not that complex if you're knowledgeable.
Which other solutions did I evaluate?
I evaluated AWS, and if you compare Microsoft Azure Synapse Analytics with AWS, Azure excels more than AWS.
Amazon or AWS is established, and there's no doubt about it. It's also less costly in comparison with Microsoft Azure Synapse Analytics, but since I worked on both platforms, if you want everything where you have to pay a little bit, and you don't want to pay or invest in some other development areas, and you want certain features to be automatically available for you, apart from a lot of features to be available on any platform you use, then your choice should be Microsoft Azure Synapse Analytics. Amazon is a cloud provider only and relies mostly on open-source, but Azure has support from Microsoft which is an innovative company. Whatever product is offered by Azure, Microsoft support is there, and as a company, Microsoft is always very innovative, so a product such as Microsoft Azure Synapse Analytics is very useful and very user-friendly, which you won't get that much, at least for now, from Amazon. If Amazon wants to be comparable to Azure and have the same capabilities, then it will need to depend on some other companies. Whereas for Microsoft products, for example, GEO, it's native to the Microsoft platform, so it's comfortable to use, even though it's open-source and you're never sure of what type of problems could arise. Microsoft Azure Synapse Analytics, because it's an Azure or Microsoft solution, is more advantageous than AWS.
What other advice do I have?
I'm an architect and I'm using Microsoft Azure Synapse Analytics, and apart from that solution, I'm also using other types such as Big Data, AIML, SPARK, and Scala. I'm also into other languages and reporting services.
I'm using the solution for my clients. Currently, I'm using it for clients, particularly Netherland-based banking institutions that have a cloud setup on Azure, but the deployment is now hybrid because of an ongoing migration. It's not completely migrated yet, so there's still something left in the data center. The clients have an ongoing migration from Hadoop and SD inSITE as well, which would be moved completely to Azure Cloud, so as of now, the deployment of Microsoft Azure Synapse Analytics is still hybrid.
My rating for Microsoft Azure Synapse Analytics is seven out of ten as it combines many different features that you can use, so it's a good solution, and in the future, I'm expecting it to be better and better.
Several teams use Microsoft Azure Synapse Analytics, but then in my team, around twenty-five people use it, but that's not the complete number of users. Many people use the solution, with different features being used.
I don't see a product comparable to Microsoft Azure Synapse Analytics that's available on the cloud. Currently, there's no comparison, so you can't say whether it's good or bad, though room for improvement in any product will always be there. Based on all the features of Microsoft Azure Synapse Analytics, my rating for it is seven out of ten, at the moment, there's no competition for the solution because I've not come across any other tool that's comparable to Microsoft Azure Synapse Analytics.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Vice President of Data Practice at a computer software company with 5,001-10,000 employees
Convenient to set up and offers good integration but can be expensive
Pros and Cons
- "The product works well with other Azure products."
- "The usability has been excellent, it offers good integration, the product works well with other Azure products, the initial setup is very convenient, it is scalable, and we have found the solution to be stable."
- "We'd like the solution to have more analytics capability."
- "The solution can get expensive, and it's hard to monitor the costs."
What is our primary use case?
We primarily use the solution for our cloud data warehouse.
What is most valuable?
The usability has been excellent.
It offers good integration.
The product works well with other Azure products.
The initial setup is very convenient.
It is scalable.
We have found the solution to be stable.
The security is fine.
What needs improvement?
We'd like the solution to have more analytics capability.
We would like more detail on reports so that they are easy to understand in terms of usage of data and services. It could be improved.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
It's a stable product. It is reliable. The performance is good. It doesn't crash or freeze. There aren't bugs or glitches.
What do I think about the scalability of the solution?
We can scale the product up and down according to our needs.
We have around 100 people using the solution right now.
My customer uses it on a daily basis.
How are customer service and support?
We are satisfied with technical support. I haven't used them too much.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I've also used Snowflake.
Azure Synapse is a more integrated platform. With Snowflake, you need to buy it separately and run it off Microsoft. Snowflake, however, has better cost control. Snowflake is comparatively cost-efficient.
How was the initial setup?
It is a straightforward setup. It's easy and not overly complex. I have not measured how long it actually takes; however, I can say the implementation is convenient. My administrator handled the setup. I did not handle it directly myself.
What's my experience with pricing, setup cost, and licensing?
The solution can get expensive, and it's hard to monitor the costs. It does depend on how you utilize it. You can configure it in a certain way.
What other advice do I have?
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Solutions Architect at a financial services firm with 10,001+ employees
Useful interface, agile cloud environment, and reliable
Pros and Cons
- "The most valuable features of Microsoft Azure Synapse Analytics are the interface and the agility of the on-cloud platform."
- "Microsoft Azure Synapse Analytics's overall integration within the Azure ecosystem could improve. The native Microsoft solution versus another solution, such as Databricks, there are areas where there could be some improvements."
What is our primary use case?
Microsoft Azure Synapse Analytics is used for analytics.
What is most valuable?
The most valuable features of Microsoft Azure Synapse Analytics are the interface and the agility of the on-cloud platform.
What needs improvement?
Microsoft Azure Synapse Analytics's overall integration within the Azure ecosystem could improve. The native Microsoft solution versus another solution, such as Databricks, there are areas where there could be some improvements.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure Synapse Analytics is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure Synapse Analytics is very good.
We have hundreds of people using this solution.
What about the implementation team?
Compared to the traditional data center approach, the cloud has pushed forward well for maintenance reduction. There is a 60 to 80 percent reduction.
What other advice do I have?
My advice to others is this solution is not meant for small databases.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Specialist at a comms service provider with 10,001+ employees
Superior modeling and predictive analytics that can improve your bottom line
Pros and Cons
- "The solution's best feature is its predictive analytics."
- "The solution has helped to predict sales and focus attention on enhancements that have improved the bottom line."
- "Integration with other vendors has limitations and could be improved."
What is our primary use case?
Our company includes 50 analysts who use the solution on a daily basis to predict customer behavior.
What is most valuable?
The solution's best feature is its predictive analytics.
What needs improvement?
Integration with other vendors has limitations and could be improved.
Integration of process analytics would be a nice addition that allows us to analyze efficiency.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is a web data warehousing and analytical platform built for enterprise environments, so it is definitely scalable.
How are customer service and support?
Technical support is very responsive and knowledgeable.
I rate support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We do not use other solutions because we operate in a Microsoft environment that is not expected to go to AWS.
How was the initial setup?
The initial setup is complex and I rate it a four out of ten.
What about the implementation team?
The solution was implemented through a third-party vendor team.
What was our ROI?
The solution has helped to predict sales and focus attention on enhancements that have improved the bottom line.
I rate the ROI a six out of ten.
What's my experience with pricing, setup cost, and licensing?
I don't know specifics about pricing but I hear that it is quite expensive. For example, Power BI is not as expensive as this solution.
Which other solutions did I evaluate?
The solution has superior modeling and predictive analytical abilities in comparison to Power BI. There isn't really an expectation that you would get these superior abilities in Power BI because the solutions have different purposes and use cases.
What other advice do I have?
I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Architect (Data and AI) at a tech services company with 1,001-5,000 employees
A highly scalable solution with no learning curve to its SQL environment
Pros and Cons
- "The solution operates like a typical SQL Server environment so there is no alienation in terms of technical knowledge."
- "The product needs a tool that allows for work from a laptop instead of a browser."
- "The solution cannot store much data and might require purchasing additional storage. For example if you have 1 TB of data, processing it in the solution will cost ten times more than processing it in Databricks."
What is our primary use case?
I work in the financial industry where the most important thing is PII so the solution's data masking feature is very useful for clients.
What is most valuable?
The solution operates like a typical SQL Server environment so there is no alienation in terms of technical knowledge. A developer will feel at home using the solution.
What needs improvement?
The product needs a tool that allows for work from a laptop instead of a browser. When working in on-premises environments, it is important to have all tools installed on a laptop rather than relying on internet connectivity which is a big inconvenience. For example, it would be brilliant to add an integration on Visual Studio to create all pipelines in an offline mode.
The solution cannot store much data and might require purchasing additional storage. For example if you have 1 TB of data, processing it in the solution will cost ten times more than processing it in Databricks.
For how long have I used the solution?
I have been using the solution for seven months.
What do I think about the stability of the solution?
The solution's stability is good.
What do I think about the scalability of the solution?
The solution is highly scalable. For example, if you have 100 DWUs, you can increase up to 20,000 DWUs by letting Microsoft know your requirements. Your needs for DWUs will be satisfied based on how much you are willing to pay.
How are customer service and support?
Support wavers depending on the size of the customer. For example, a Fortune 500 customer will receive tremendous support and quick turnaround time.
Smaller customers might find it challenging to receive support.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive because it often requires the purchase of additional storage. Many customers are willing to pay for something that is available in the open source market. If the price of the solution isn't reduced, it will not sell well in the future. I rate the price an eight out of ten.
Which other solutions did I evaluate?
Our company heavily promotes Databricks because of the solution's cost impact on our clients. Databricks provides a data lake and a warehouse framework that gives the same or better performance when compared to Synapse, but there is a massive learning curve to using it. Most customers are not aware of Databricks so they don't understand it or use it.
Two negatives of Databricks are that it is cloud native with no option for an on-premises server and it does not have good integration with any of the IDs. I provided this feedback while I was in training and their team acknowledged the web browser is an issue to resolve. Most developers do not like to work in a browser environment because accidently hitting F5 will cause complete loss or the internet goes down and all changes are lost. These type of issues do not occur when working in offline mode.
Six months ago, Databricks launched a new product called Databricks SQL that offers multiple platforms such as data engineering with or without a SQL server environment. There is a focus on targeting developers familiar with SQL because the product will only require a different kind of syntax but the SQL environment is still there. Databricks is investing heavily in training developers free of cost and providing certification seminars to increase knowledge of the product as it evolves.
There are use cases for Azure Synapse with customers who do not want to move away from SQL Server or want a similar experience. The solution offers the ability to create an on-premises server with a SQL syntax that is familiar to developers with no learning curve. Most customers prefer Synapse until they realize the high cost and then they switch to Databricks.
What other advice do I have?
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: August 2026
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