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Muralidharan Lakshmanachar - PeerSpot reviewer
Director at Capgemini
Real User
Good with large files but issues with performance
Pros and Cons
  • "Synapse Analytics' best feature is its ability to process large files."
  • "Synapse Analytics' performance slows down if you don't get your distribution right because it gets queued and goes into a single node."

What is our primary use case?

I use Synapse Analytics to process data for transformation, create external tables, restrict user access, and for reporting.

What is most valuable?

Synapse Analytics' best feature is its ability to process large files.

What needs improvement?

Synapse Analytics' performance slows down if you don't get your distribution right because it gets queued and goes into a single node. In addition, the integration with other solutions like Power BI and Azure SQL Database is very slow and leaves a lot to be desired. In the next release, I would like to see a feature to offload Synapse files directly into Gen2.

For how long have I used the solution?

I've been working with Synapse Analytics for about a year.

Buyer's Guide
Microsoft Azure Synapse Analytics
August 2025
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What do I think about the stability of the solution?

Synapse Analytics is fairly stable.

What do I think about the scalability of the solution?

I haven't seen any issues with scalability. 

How are customer service and support?

Microsoft's technical support fails to give us solutions and leaves us to figure out the issue for ourselves.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup was straightforward.

Which other solutions did I evaluate?

I also evaluated Redshift from Amazon, which is much more stable than Synapse Analytics but takes a lot of effort to convert into ORC and load.

What other advice do I have?

I'd give Synapse Analytics a rating of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Business Architect at YASH Technologies
Real User
Low level maintenance, useful legacy system integration, and simple deployment
Pros and Cons
  • "The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems. Whatever application we want to integrate, we receive the reports based on the objects. The solution is easy to purchase from the cloud."
  • "Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial."

What is our primary use case?

We are using Microsoft Azure Synapse Analytics with multiple customers for data integration, data migration, and data analytics. I offer these services to my customers as part of my service organization called Edge Technologies.

Customers use the solution for analytics, such as forecasting reports. There are a lot of business cases, we customized them based on the customer.

What is most valuable?

The most valuable feature of Microsoft Azure Synapse Analytics is its integration with the new legacy systems. Whatever application we want to integrate, we receive the reports based on the objects. The solution is easy to purchase from the cloud.

What needs improvement?

Microsoft Azure Synapse Analytics can improve by adding more flexibility to the reports. Having more visible structures based on the area, region and country would be beneficial.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately nine months in production.

What do I think about the stability of the solution?

The stability of Microsoft Azure Synapse Analytics is good. However, there is a global transformation and consolidation happening.

What do I think about the scalability of the solution?

Microsoft Azure Synapse Analytics is able to scale to the needs of our requirements.

How was the initial setup?

The initial setup of Microsoft Azure Synapse Analytics is easy.

What's my experience with pricing, setup cost, and licensing?

We only have to pay for what we use in the solution. It's easy for the customers. It's not more than some companies, not more than 300 to 400 users. They do not need to buy other license products, such as SAP B1, or analytics tools in the market, such as Tableau.

What other advice do I have?

There is going to be competition in the market with the release of SAP Cloud Analytics.

The solution does not require maintenance because it is sized-based.

I would recommend this solution to others. I have evaluated the fact sheet on the solution.

I rate Microsoft Azure Synapse Analytics an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Microsoft Azure Synapse Analytics
August 2025
Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
Head of Business Integration and Architecture at Jakala
Real User
Well designed pipeline, low maintenance, and beneficial SQL features
Pros and Cons
  • "The most valuable feature of Microsoft Azure Synapse Analytics is the pipeline that is the ETL tool. It's very well designed and is overall very good. We usually don't use the ETL tool in Databricks, but we use the ETL tool in this solution."
  • "Microsoft Azure Synapse Analytics could improve the section in the solution where you can implement the Python Spark pipelines, it's not the same as in Databricks which would be better."

What is our primary use case?

We are a marketing company so we help our customers with marketing strategies. The marketing is based on the final customers, and we use Microsoft Azure Synapse Analytics for CDP.

What is most valuable?

The most valuable feature of Microsoft Azure Synapse Analytics is the pipeline that is the ETL tool. It's very well designed and is overall very good. We usually don't use the ETL tool in Databricks, but we use the ETL tool in this solution.

The SQL features in the solution are very good.

What needs improvement?

Microsoft Azure Synapse Analytics could improve the section in the solution where you can implement the Python Spark pipelines, it's not the same as in Databricks which would be better.

The data visualization in Microsoft Azure is provided by Power BI, it's not needed to have something in Synapse. The data governance tool is outside Synapse, but there is a data governance tool that is called Purview in Microsoft Azure. They need to improve the Spark part of the solution then it would be complete. 

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately two years.

What do I think about the stability of the solution?

Microsoft Azure Synapse Analytics is highly stable because it's based on SQL Server technology. It's a very old technology, which is solid.

What do I think about the scalability of the solution?

Microsoft Azure Synapse Analytics is scalable.

Which solution did I use previously and why did I switch?

I did not use another solution similar to Microsoft Azure Synapse Analytics.

How was the initial setup?

The initial setup of Microsoft Azure Synapse Analytics is simple. It's a managed service in Microsoft Azure, you only need to search for it and install it.

What's my experience with pricing, setup cost, and licensing?

You have to be very careful with one specific service inside Microsoft Azure Synapse Analytics which is called the Sequel Data Warehouse Dedicated. It is very reliable and performs well, but it's expensive. You need to define the tier well because you can choose between several tiers and you have to define which suits your needs and not overperform the tier because it's quite expensive.

What other advice do I have?

Once a service is managed as a service in a cloud platform, the maintenance is very easy. You have to monitor it, but the maintenance infrastructure is extremely easy.

This solution is very easy once you have a Microsoft Azure subscription to go straight to Microsoft Azure Synapse Analytics because it's native. However, there are other kinds of technologies one can use. I would suggest before using this solution, look at other solutions, such as Databricks or Snowflake, and not stop at the first solution that you can receive in Microsoft Azure.

I rate Microsoft Azure Synapse Analytics an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1873224 - PeerSpot reviewer
Vice President of Data Practice at a computer software company with 5,001-10,000 employees
MSP
Convenient to set up and offers good integration but can be expensive
Pros and Cons
  • "The product works well with other Azure products."
  • "We'd like the solution to have more analytics capability."

What is our primary use case?

We primarily use the solution for our cloud data warehouse. 

What is most valuable?

The usability has been excellent. 

It offers good integration. 

The product works well with other Azure products.

The initial setup is very convenient.

It is scalable.

We have found the solution to be stable. 

The security is fine.

What needs improvement?

We'd like the solution to have more analytics capability.

We would like more detail on reports so that they are easy to understand in terms of usage of data and services. It could be improved.

For how long have I used the solution?

I've been using the solution for one year. 

What do I think about the stability of the solution?

It's a stable product. It is reliable. The performance is good. It doesn't crash or freeze. There aren't bugs or glitches. 

What do I think about the scalability of the solution?

We can scale the product up and down according to our needs.

We have around 100 people using the solution right now. 

My customer uses it on a daily basis.

How are customer service and support?

We are satisfied with technical support. I haven't used them too much.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've also used Snowflake. 

Azure Synapse is a more integrated platform. With Snowflake, you need to buy it separately and run it off Microsoft. Snowflake, however, has better cost control. Snowflake is comparatively cost-efficient.

How was the initial setup?

It is a straightforward setup. It's easy and not overly complex. I have not measured how long it actually takes; however, I can say the implementation is convenient. My administrator handled the setup. I did not handle it directly myself. 

What's my experience with pricing, setup cost, and licensing?

The solution can get expensive, and it's hard to monitor the costs. It does depend on how you utilize it. You can configure it in a certain way.

What other advice do I have?

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior Specialist at a comms service provider with 10,001+ employees
Real User
Superior modeling and predictive analytics that can improve your bottom line
Pros and Cons
  • "The solution's best feature is its predictive analytics."
  • "Integration with other vendors has limitations and could be improved."

What is our primary use case?

Our company includes 50 analysts who use the solution on a daily basis to predict customer behavior. 

What is most valuable?

The solution's best feature is its predictive analytics. 

What needs improvement?

Integration with other vendors has limitations and could be improved. 

Integration of process analytics would be a nice addition that allows us to analyze efficiency. 

For how long have I used the solution?

I have been using the solution for six months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is a web data warehousing and analytical platform built for enterprise environments, so it is definitely scalable. 

How are customer service and support?

Technical support is very responsive and knowledgeable. 

I rate support an eight out of ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do not use other solutions because we operate in a Microsoft environment that is not expected to go to AWS.

How was the initial setup?

The initial setup is complex and I rate it a four out of ten. 

What about the implementation team?

The solution was implemented through a third-party vendor team. 

What was our ROI?

The solution has helped to predict sales and focus attention on enhancements that have improved the bottom line. 

I rate the ROI a six out of ten. 

What's my experience with pricing, setup cost, and licensing?

I don't know specifics about pricing but I hear that it is quite expensive. For example, Power BI is not as expensive as this solution.  

Which other solutions did I evaluate?

The solution has superior modeling and predictive analytical abilities in comparison to Power BI. There isn't really an expectation that you would get these superior abilities in Power BI because the solutions have different purposes and use cases. 

What other advice do I have?

I rate the solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1942881 - PeerSpot reviewer
Founder and Managing Director at a tech services company with 1-10 employees
Consultant
Plenty of features, integrates well, and straightforward implementation
Pros and Cons
  • "The most valuable feature of Microsoft Azure Synapse Analytics is the capabilities, and the integration with other Azure resources, such as Data Factory, Databricks, and Spark for data processing. The overall ability to compose the solution with other Azure resources is valuable."
  • "Microsoft Azure Synapse Analytics could improve in usability. I have found the same issue with all Microsoft solutions."

What is our primary use case?

We use Microsoft Azure Synapse Analytics for a combination of a data warehouse with some advanced capabilities, to allow us to run some machine learning models on top of it. 

What is most valuable?

The most valuable feature of Microsoft Azure Synapse Analytics is the capabilities, and the integration with other Azure resources, such as Data Factory, Databricks, and Spark for data processing. The overall ability to compose the solution with other Azure resources is valuable.

What needs improvement?

Microsoft Azure Synapse Analytics could improve in usability. I have found the same issue with all Microsoft solutions.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately 10 months.

What do I think about the stability of the solution?

Microsoft Azure Synapse Analytics is stable.

What do I think about the scalability of the solution?

The scalability of Microsoft Azure Synapse Analytics is very good.

We have approximately 40 people using the solution. We have plans to increase our usage in the future.

How are customer service and support?

I rate the support from Microsoft Azure Synapse Analytics a three out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not use another solution prior to using Microsoft Azure Synapse Analytics.

How was the initial setup?

The initial setup of Microsoft Azure Synapse Analytics is straightforward. The full process took a couple of weeks when we started and finished.

What about the implementation team?

We did the implementation of Microsoft Azure Synapse Analytics in-house.

We have a cloud services team with approximately three or four people and they take care of everything we need to support Microsoft Azure Synapse Analytics.

What was our ROI?

It's difficult to compute a return on investment in data analytics.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Azure Synapse Analytics can vary. Other solutions are typically fixed prices and a fixed cost regardless of usage, but this solution is based on usage or consumption.

Which other solutions did I evaluate?

The best comparison for Microsoft Azure Synapse Analytics would be with or against Snowflake. The only difference is that Microsoft Azure Synapse Analytics is more modular. If you want to build something very complex, you can. However, if you want to do something simple, you could stick with easy-to-use, more integrated platforms, such as Snowflake.

What other advice do I have?

My advice to others is they should leverage other Azure components if they can. If they are looking for an integrated solution that's easy to use, they should look at competitors.

I rate Microsoft Azure Synapse Analytics an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sunil Gidwani - PeerSpot reviewer
Cloud Solution Development Manager at Stryker Corporation
Real User
No competitors provide the entire solution to one place
Pros and Cons
  • "I like SQL post, which is for storage and distributed computing. Another good feature is the copy activity."
  • "Synapse Analytics needs to develop an automation framework because now you have to build a cache yourself. You have to build a pipeline in WhereScape, which does end-to-end pipeline automation well. Microsoft should come up with a framework to save people time. If they developed a tool like WhereScape, it would dramatically reduce development time."

What is our primary use case?

Our data is available on-premises, so we are extracting the data from our private on-premises servers and Azure databases.

What is most valuable?

I like SQL post, which is for storage and distributed computing. Another good feature is the copy activity.

What needs improvement?

Synapse Analytics needs to develop an automation framework because now you have to build a cache yourself. You have to build a pipeline in WhereScape, which does end-to-end pipeline automation well. 

Microsoft should come up with a framework to save people time. If they developed a tool like WhereScape, it would dramatically reduce development time.

I'm waiting for Microsoft to implement a feature that automatically detects and processes the copy activity. That feature is available in Databricks, but I hope they will add it to Synapse Analytics' data factory integration run-time.

For how long have I used the solution?

I've been using Synapse Analytics for two or three years.

What do I think about the stability of the solution?

Synapse Analytics is stable because the scope is so broad. Anything you do in it is like 1 percent of the total solution.

What do I think about the scalability of the solution?

Scalability is built in. You don't need to do anything. If you're working with a terabyte of data on one day, you can go up to a petabyte the next day. There's no need to worry about scalability in terms of performance.

How are customer service and support?

Azure support is excellent.

How was the initial setup?

Installation is simple. I handled the installation alone, and we performed the entire deployment in DevOps. You need at least a five-person team to manage and maintain the solution 

What about the implementation team?

There's no consultant involved in this as far as the platform architecture is concerned because I own that architecture end to end.

What's my experience with pricing, setup cost, and licensing?

Our license is about $5,000 per month, but it's $5,000 to $10,000 per month when you factor in services and everything else. 

What other advice do I have?

I rate Azure Synapse Analytics eight out of 10. No competitors provide the entire solution to one place like Synapse. For example, a database just focuses moving and manipulating data, etc. But Synapse is like an all-inclusive workspace. 

I advise other people to go with Databricks Notebook if you need a computation engine. It has a solid SQL storage procedure. 

Suppose you are dealing with complex transformation logic and manipulation of run-time data flows. In that case, it's better to use Databricks than any Microsoft ADF. DataBricks looks more promising in terms of computing in memory, so we integrated Databricks in Synapse.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SeshagiriSriram - PeerSpot reviewer
Head IT Architecture at a tech vendor with 11-50 employees
Real User
Simplified data transformation process, easier to build, and stable
Pros and Cons
  • "The most advantageous aspect of Microsoft Azure Synapse Analytics is its simplified data transformation process compared to traditional databases. This makes data cleansing and transformation more manageable and straightforward, which we appreciate. It is much easier to build as well."
  • "The support and price could improve."

What is our primary use case?

The intention is for the company to utilize Microsoft Azure Synapse Analytics for analytics purposes. The team manages numerous databases and utilizes them to handle multiple tasks.

What is most valuable?

The most advantageous aspect of Microsoft Azure Synapse Analytics is its simplified data transformation process compared to traditional databases. This makes data cleansing and transformation more manageable and straightforward, which we appreciate. It is much easier to build as well.

What needs improvement?

The support and price could improve.

For how long have I used the solution?

I have been using Microsoft Azure Synapse Analytics for approximately six months.

What do I think about the stability of the solution?

The stability is great.

I rate the stability of Microsoft Azure Synapse Analytics a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

We use the solution intermittently, approximately 50 percent of the time.

We have approximately 1,500 users using the solution.

I rate the scalability of Microsoft Azure Synapse Analytics a ten out of ten.

How are customer service and support?

The level of support from Microsoft Azure Synapse Analytics is average because it takes some time to reach the appropriate person, causing delays. Although we eventually connect with the right person, the initial representative assigned to the call is often unqualified to provide the necessary assistance. They simply repeat what is already available on the website, which we are capable of accessing ourselves. Our goal is to obtain a reliable technical solution, and the turnaround time from the point of contact to receiving a response is longer than ideal. This delay applies to both L1 and L2 support.

I rate the support of Microsoft Azure Synapse Analytics a five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup took us two weeks at the beginning and now we can do it in less than one week.

The initial setup of Microsoft Azure Synapse Analytics is straightforward.

What about the implementation team?

We accomplished the deployment of the solution by ourselves with the assistance of two architects and four DevOps professionals.

What's my experience with pricing, setup cost, and licensing?

Microsoft Azure Synapse Analytics is an expensive solution and there is a license needed to use it. My company has an enterprise license.

I rate the price of Microsoft Azure Synapse Analytics

What other advice do I have?

We have four DevOp engineers that do the maintenance of the solution.

If your data models are not accurate, and if you are not well-versed in data transformation and model security, the process will be extremely challenging. Thorough planning is essential for the data to be properly managed. You cannot simply execute or implement the process by reading about it. A significant amount of planning is required, including how the data flows will access the data, data security measures, data flow processes, and transformation requirements. All of these aspects must be carefully examined and planned beforehand to avoid complications later on.

I rate Microsoft Azure Synapse Analytics a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
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Buyer's Guide
Download our free Microsoft Azure Synapse Analytics Report and get advice and tips from experienced pros sharing their opinions.