Our company uses the solution to provide data warehousing for customers. Most of our customers are mid-sized.
Data Engineer at a financial services firm with 1-10 employees
A very fast solution that supports monolayer data storage
Pros and Cons
- "Data can be stored any way you want in the data warehouse."
- "The solution should offer a serverless model like Snowflake."
What is our primary use case?
What is most valuable?
Data can be stored any way you want in the data warehouse. Some customers want monolayers which we add with no issues.
The solution is very fast.
It is reasonably easy to work within the solution.
What needs improvement?
The solution should offer a serverless model like Snowflake so you don't have to manage the hyper or operating system layers.
There are sometimes problems when connecting to the database. Most issues are solved by the community but Microsoft should act more quickly and participate in the process. They should not wait for the community to build a solution before embracing it.
For how long have I used the solution?
I have been using the solution for one year.
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Microsoft Azure Synapse Analytics
May 2025

Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable to a customer's needs. A few customers have written scripts to scale how they want, but most customers use the out-of-the-box database.
How are customer service and support?
We have not used technical support in awhile but it was okay.
Which solution did I use previously and why did I switch?
I previously used Redshift and Snowflake.
How was the initial setup?
The setup was complex the first few times but we figured out the best way to do it for our mid-sized customers. The setup could be made easier.
What about the implementation team?
We implement the solution for our customers.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite reasonable in comparison to other products. Of course, most companies would like the price to be even cheaper.
Pricing depends on setup but generally ranges from 28,000 to 35,000 Euros per year for a mid-sized company.
Which other solutions did I evaluate?
The solution's speed is better than Redshift and Snowflake.
The solution does take some management. Mid-sized companies would like to work on data instead of hardware or operating system layers.
What other advice do I have?
It is important to have skilled Azure data engineers to manage the solution.
I rate the solution an eight out of ten. The solution could improve its rating with an easier setup and more readily-available data connectors.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Solutions Architect at a financial services firm with 10,001+ employees
Useful interface, agile cloud environment, and reliable
Pros and Cons
- "The most valuable features of Microsoft Azure Synapse Analytics are the interface and the agility of the on-cloud platform."
- "Microsoft Azure Synapse Analytics's overall integration within the Azure ecosystem could improve. The native Microsoft solution versus another solution, such as Databricks, there are areas where there could be some improvements."
What is our primary use case?
Microsoft Azure Synapse Analytics is used for analytics.
What is most valuable?
The most valuable features of Microsoft Azure Synapse Analytics are the interface and the agility of the on-cloud platform.
What needs improvement?
Microsoft Azure Synapse Analytics's overall integration within the Azure ecosystem could improve. The native Microsoft solution versus another solution, such as Databricks, there are areas where there could be some improvements.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure Synapse Analytics is stable.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure Synapse Analytics is very good.
We have hundreds of people using this solution.
What about the implementation team?
Compared to the traditional data center approach, the cloud has pushed forward well for maintenance reduction. There is a 60 to 80 percent reduction.
What other advice do I have?
My advice to others is this solution is not meant for small databases.
I rate Microsoft Azure Synapse Analytics an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure Synapse Analytics
May 2025

Learn what your peers think about Microsoft Azure Synapse Analytics. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Senior Architect (Data and AI) at a tech services company with 1,001-5,000 employees
A highly scalable solution with no learning curve to its SQL environment
Pros and Cons
- "The solution operates like a typical SQL Server environment so there is no alienation in terms of technical knowledge."
- "The product needs a tool that allows for work from a laptop instead of a browser."
What is our primary use case?
I work in the financial industry where the most important thing is PII so the solution's data masking feature is very useful for clients.
What is most valuable?
The solution operates like a typical SQL Server environment so there is no alienation in terms of technical knowledge. A developer will feel at home using the solution.
What needs improvement?
The product needs a tool that allows for work from a laptop instead of a browser. When working in on-premises environments, it is important to have all tools installed on a laptop rather than relying on internet connectivity which is a big inconvenience. For example, it would be brilliant to add an integration on Visual Studio to create all pipelines in an offline mode.
The solution cannot store much data and might require purchasing additional storage. For example if you have 1 TB of data, processing it in the solution will cost ten times more than processing it in Databricks.
For how long have I used the solution?
I have been using the solution for seven months.
What do I think about the stability of the solution?
The solution's stability is good.
What do I think about the scalability of the solution?
The solution is highly scalable. For example, if you have 100 DWUs, you can increase up to 20,000 DWUs by letting Microsoft know your requirements. Your needs for DWUs will be satisfied based on how much you are willing to pay.
How are customer service and support?
Support wavers depending on the size of the customer. For example, a Fortune 500 customer will receive tremendous support and quick turnaround time.
Smaller customers might find it challenging to receive support.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive because it often requires the purchase of additional storage. Many customers are willing to pay for something that is available in the open source market. If the price of the solution isn't reduced, it will not sell well in the future. I rate the price an eight out of ten.
Which other solutions did I evaluate?
Our company heavily promotes Databricks because of the solution's cost impact on our clients. Databricks provides a data lake and a warehouse framework that gives the same or better performance when compared to Synapse, but there is a massive learning curve to using it. Most customers are not aware of Databricks so they don't understand it or use it.
Two negatives of Databricks are that it is cloud native with no option for an on-premises server and it does not have good integration with any of the IDs. I provided this feedback while I was in training and their team acknowledged the web browser is an issue to resolve. Most developers do not like to work in a browser environment because accidently hitting F5 will cause complete loss or the internet goes down and all changes are lost. These type of issues do not occur when working in offline mode.
Six months ago, Databricks launched a new product called Databricks SQL that offers multiple platforms such as data engineering with or without a SQL server environment. There is a focus on targeting developers familiar with SQL because the product will only require a different kind of syntax but the SQL environment is still there. Databricks is investing heavily in training developers free of cost and providing certification seminars to increase knowledge of the product as it evolves.
There are use cases for Azure Synapse with customers who do not want to move away from SQL Server or want a similar experience. The solution offers the ability to create an on-premises server with a SQL syntax that is familiar to developers with no learning curve. Most customers prefer Synapse until they realize the high cost and then they switch to Databricks.
What other advice do I have?
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
General Manager at itcinfotech
Flexible and simple to set up but the cost is a bit high
Pros and Cons
- "The initial setup is very simple."
- "The only concern for us is the cost part. When it comes to the implementation and the support and maintenance, we see high-cost implications."
What is most valuable?
The solution offers great flexibility and the resource availability is quite good. It's abundant in the market.
The initial setup is very simple.
What needs improvement?
The only concern for us is the cost part. When it comes to the implementation and the support and maintenance, we see high-cost implications.
Of course, it varies from use case to use case. Before we get into the implementation part, we have to validate the pros and cons of the architectural components as part of the design and development. Once that's clear, then we'll go for implementation. We might get into technical glitches, however, there are multiple ways to work around them by putting in the right architectural component, which can solve the problem. There is always a workaround.
We've had a couple of interactive sessions with Microsoft already. We have already recommended that they need to strengthen their presence in the data governance part, the data quality part, and then the metadata management, for example, data lineage. We need more data governance to give the flexibility to handle these data quality issues.
It would be great if they update their data features.
For how long have I used the solution?
We have been working with the solution for the past one and a half years.
What do I think about the stability of the solution?
The solution is mostly stable, however, we do experience glitches here and there. We do have solutions that ultimately correct the issue.
What do I think about the scalability of the solution?
Azure cloud is very scalable and allows this product to scale as well. We can scale horizontally and vertically.
How are customer service and support?
Technical support is so far, pretty good. It's solving the problem now. Some other clouds are coming in, such as AWS or Google Cloud. They'll eventually be much more competitive in terms of comparatively.
Which solution did I use previously and why did I switch?
We have used hybrid architecture also. We used the storage part and we have used Snowflake also. Everything is available in one place so that the connectivity issues are solved and you get one component talking to everything.
How was the initial setup?
It's a very simple setup. it's not overly difficult at all.
In terms of maintenance, it depends on the scope of coverage and other things. If it is a 24 by 7, we need a set of 14. Depending upon the service coverage and scope coverage, you'll need a certain amount of people. Even that depends upon the scope of the work also. Does the setup require monitoring, for example, or enhancements? Basically, it depends upon the type of contact, and what we get into the AMS projects in terms of the team composition.
What other advice do I have?
While we do not have a business relationship with Azure, we are trying to become partners.
Most of our implementations happen on Azure itself. Wherever we go, we take the solutions and we go to the other customers and we propose them. We tend to recommend this solution.
I'd rate the solution seven out of ten. There is a scope for improvement. Eventually, as they come across different case by case, they'll enhance things. Currently, what I see here is the data governance part is missing here from a development life cycle point of view.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Database Administrator at Summa Health System
Beneficial real-time analytics, simple setup, and useful tutorials
Pros and Cons
- "I have not used the technical support from Microsoft Azure Synapse Analytics, but I worked with the developers at Microsoft who were top-notch."
- "Microsoft Azure Synapse Analytics could improve its compatibility with Visual Studio. One of the challenges for people moving from an on-premise to a cloud solution, such as Microsoft Azure Synapse Analytics, is that you're constantly working in a browser. There are people that have been working for decades on desktop applications. For them to start working in a browser, it's quite a change. Allowing people to work and do their work inside Visual Studio than in the browser, would be a large advantage."
What is our primary use case?
Microsoft Azure Synapse Analytics differs from the old traditional on-premise business intelligence operations, where it's set up to do real-time analytics. For example, with IoT devices. Instead of having patients come to the hospital and do their operations, the hospitals will give patients an IoT device and you can monitor the patients in real-time using Microsoft Azure Synapse Analytics.
The point of the solution is to integrate the business into the analytics or vice versa. In the hospital example above, traditionally analytics is to tell us what happened. We look at reports to see what has happened. Microsoft Azure Synapse Analytics puts us more on the spot by telling us what's going to happen. Rather than what did just happen.
What needs improvement?
Microsoft Azure Synapse Analytics could improve its compatibility with Visual Studio. One of the challenges for people moving from an on-premise to a cloud solution, such as Microsoft Azure Synapse Analytics, is that you're constantly working in a browser. There are people that have been working for decades on desktop applications. For them to start working in a browser, it's quite a change. Allowing people to work and do their work inside Visual Studio than in the browser, would be a large advantage.
For how long have I used the solution?
I have been using Microsoft Azure Synapse Analytics for approximately one year.
What do I think about the scalability of the solution?
Microsoft Azure Synapse Analytics is created out-of-the-box to be scalable. That was always the struggle of Analytics and BI Teams you had to spend $2 million to receive the server with RAM and disk space needed to use this type of solution. Microsoft Azure Synapse Analytics will scale automatically behind the scenes. Which is one of its main powerful features.
We have many people using the solution. The data engineer, who is moving data around and brings data in. The data scientist and the IoT developer. There are different areas in Microsoft Azure Synapse Analytics for each role.
How are customer service and support?
I have not used the technical support from Microsoft Azure Synapse Analytics, but I worked with the developers at Microsoft who were top-notch.
In my proof of concept project, I would simply email Microsoft directly and they were really responsive. The ticketing system on the Azure platform is very good. You just click open ticket, and they will get back to you quickly.
There are not many books on Microsoft Azure Synapse Analytics but there are tutorials and all that information online. However, the tutorials on Microsoft's site are enough to get you started.
How was the initial setup?
The setup of Microsoft Azure Synapse Analytics is different than anything we've used on-site. It is different from the Analysis Services five years ago. However, even though it's different, the setup is easy.
What about the implementation team?
One of the benefits of Microsoft Azure Synapse Analytics is that you shouldn't have to do any maintenance. It's all done behind the scenes. There is a serverless feature, where it'll expand and add RAM and add resources as needed. You have to be careful with the cost.
What's my experience with pricing, setup cost, and licensing?
There's no license required for Microsoft Azure Synapse Analytics. the model is more of a use-based system. You got to pay for computing power and disk storage. Everything has different units and is kept backed up. Microsoft Azure Synapse Analytics uses storage units(SU). This is how everything's computed for cost.
What other advice do I have?
My advice to those wanting to use this solution is to start small to get an understanding of how it operates.
I rate Microsoft Azure Synapse Analytics a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
BI Development & Validation Manager at JT International SA
Good technical database with many functionalities but we would like to see stronger performance and faster support response times
Pros and Cons
- "This is a stable solution with many functionalities."
- "The only issue that we have run into with the solutions performance is with regards to concurrency."
What is our primary use case?
We use this solution as a data warehouse. Power BI allows us to visualize the data while analyzing data from the data lake through Serverless. We have not used too much of the pipelines within the Data Factory because we have an isolated Data Factory for that.
What is most valuable?
This is a stable solution with many functionalities.
What needs improvement?
The only issue that we have run into with the solution's performance is with regard to concurrency.
We would also like to see faster response times from support.
For how long have I used the solution?
I have used this solution for three years.
What do I think about the stability of the solution?
The stability of this solution is good.
What do I think about the scalability of the solution?
The solution is scalable. We currently have fifty to sixty people working within it and, now that we are using Serverless more often, we are planning to have more people working with it.
How are customer service and support?
Support is good but they could be a bit faster replying to our tickets.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We had one admin complete the initial setup in ten to twenty minutes.
What's my experience with pricing, setup cost, and licensing?
Price varies by use-case. You pay for the database itself in addition to any consumed data within Serverless plus other fees if you use the Data Factory that is inside.
What other advice do I have?
I would recommend others to use this product but urge them to understand that it is more of a technical database used to prepare data as opposed to serving it.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Administration at Avantica
Easy-to-use product with a straightforward setup process
Pros and Cons
- "The initial setup process is straightforward."
- "One potential area for improvement could be the availability of an on-premises data lake implementation, as the product is currently only implemented in a cloud environment."
What is most valuable?
The product is easy to use.
What needs improvement?
One potential area for improvement could be the availability of an on-premises data lake implementation, as the product is currently only implemented in a cloud environment.
Additionally, the possibility of integrating data from multiple sources could be beneficial.
For how long have I used the solution?
We have used Microsoft Azure Synapse Analytics for approximately three months.
What do I think about the scalability of the solution?
The platform's scalability is similar to that of SQL databases. It requires developing components, implementing services, and performing other related tasks.
How was the initial setup?
The initial setup process is straightforward.
What other advice do I have?
My advice would be to remain open to learning new things, particularly because working with Synapse Analytics requires a shift in mindset from traditional tools like SQL Management Studio to newer tools and approaches.
I rate it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Architect at a financial services firm with 10,001+ employees
Works efficiently for data monitoring purposes, but its error messaging process needs improvement
Pros and Cons
- "It is a fantastic product; we are satisfied with its features and performance."
- "We encountered data processing and transformation issues while working with Apache Spark languages for the product."
What needs improvement?
We encountered data processing and transformation issues while working with Apache Spark languages for the product. This particular area needs improvement.
The product's error messaging could be friendlier. Additionally, the monitoring process using Azure ML SDK and Python should depend on the data for the results. Along with the documentation, they should provide essential training for proficiency in CLI. It will help in better monitoring.
For how long have I used the solution?
We have been using Microsoft Azure Synapse Analytics for two years.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I rate Microsoft Azure Synapse Analytics a seven out of ten. It is a fantastic product; we are satisfied with its features and performance. However, there could be more information available about the platform.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Learn More: Questions:
- What are the benefits of having separate layers or a dedicated schema for each layer in ETL?
- Which solution do you prefer: KNIME, Azure Synapse Analytics, or Azure Data Factory?
- Which is better - Azure Synapse Analytics or Snowflake?
- How does Amazon Redshift compare with Microsoft Azure Synapse Analytics?
- Which ETL or Data Integration tool goes the best with Amazon Redshift?
- What are the main differences between Data Lake and Data Warehouse?
- What are the benefits of having separate layers or a dedicated schema for each layer in ETL?
- What are the key reasons for choosing Snowflake as a data lake over other data lake solutions?
- Are there any general guidelines to allocate table space quota to different layers in ETL?
- What cloud data warehouse solution do you recommend?