I know that it has more than 30 monitoring features for particular services. I can monitor individual GMOs. I can monitor my own individually. Applications Manager has a service to monitor each and every specific feature in a server. These features are not available in other tools. With other monitoring tools, it will monitor the entire server, but not the applications that are running in it. Applications Manager specializes in monitoring the applications also along with several other parameters. That is why we use Applications Manager.

Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. 

This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.

We have a very good and long relationship with ManageEngine support guys. They provide very good support for us.

I'd say that ITSM is a valuable feature, it complies with all the ITSM ITIL features in Pakistan. Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.