I use Kissflow to request approval for leave. I also use it to access some of the company privileges or to log issues, comments, or requests for information from the company. I request approval, then the manager approves it. Once approved, I get the notification that my request has been approved on Kissflow.
Quality Assurance Analyst at Flutterwave
It streamlines getting requests approved, though it needs to consolidate functions to be more versatile
Pros and Cons
- "Kissflow has reduced the bottleneck around getting approval for certain items in the company."
- "If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
What is our primary use case?
How has it helped my organization?
Kissflow has reduced the bottleneck around getting approval for certain items in the company. Kissflow has helped us get more organized in managing the company's resources and getting requests and approvals, by reducing the timeframe to get items and requests approved.
What is most valuable?
Kissflow has helped get the company more organized in terms of the time to approve requests. It also has removed the friction of the bottlenecks when reaching out to the company management. I can request items from HR, the manager, and the CEO, all on Kissflow.
What needs improvement?
If Kissflow can help users be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome. That way you don't need to leave Kissflow to read news about the company, go check on someone, or even wish someone a happy birthday. If you can directly message your coworker on Kissflow, that would be a very good experience.
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For how long have I used the solution?
I have been using Kissflow for the past three years now and I have been using the latest version.
What do I think about the stability of the solution?
We have not had downtime on Kissflow for a while now. I rate the stability a seven out of ten.
What do I think about the scalability of the solution?
I rate the scalability a six out of ten because there is room for new features.
How was the initial setup?
The initial setup is straightforward because it does not require much of a hassle to create an account on Kissflow.
What other advice do I have?
I strongly recommend using Kissflow because it makes the process of getting a request approved easy. I rate the solution a six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Technology at a financial services firm with 51-200 employees
Good performance, no maintenance is required, and technical support quick to resolve issues
Pros and Cons
- "The most valuable feature is the performance."
- "My advice to anybody who is considering KiSSFLOW is that it is easy to use and I recommend it."
- "The integration between forms should be made easier."
What is our primary use case?
We use KiSSFLOW for internal workflows that use memos, expense sheets, and requisitions.
What is most valuable?
The most valuable feature is the performance.
We can choose the forms that we want to use.
What needs improvement?
The integration between forms should be made easier.
Form attachments should be improved.
I would like to see improvements made to storage integration.
For how long have I used the solution?
I have been using KiSSFLOW for about two years.
What do I think about the stability of the solution?
KiSSFLOW is a stable product.
What do I think about the scalability of the solution?
It is scalable. We have about 150 users and it is used almost daily.
How are customer service and technical support?
The technical support is quite responsive and they are quick to resolve issues.
Which solution did I use previously and why did I switch?
This is the first solution of this type that we have used.
How was the initial setup?
The initial setup is a bit complex. When we have to drill down to learn more about the process and we have to set up multiple tools, it is difficult to customize. Our deployment took approximately one month.
What about the implementation team?
Somebody from our company completed the deployment and no maintenance is required.
What's my experience with pricing, setup cost, and licensing?
This is an affordable product and everything is included in the subscription.
What other advice do I have?
My advice to anybody who is considering KiSSFLOW is that it is easy to use and I recommend it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: July 2026
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