Kemp LoadMaster Reviews

We use Kemp LoadMaster for our SharePoint environment, worldwide.

We use Kemp to improve the security and availability of our web services, to external customers and partners, as well as a custom banquet application that is accessed over a cloud connection.

The Kemp LoadMaster gives us load balancing and reverse proxy capabilities, as well as a web application firewall to protect our web application environment and website.

We use the technology across the entire organization to solve the issue of site performance and availability for external users when booking and managing events.

Kemp and the application are hidden in the background and are always working. Kemp is great for organizations that feel they have been squeezed by traditional higher-priced load-balancer vendors (F5).

Kemp stood out from day one, with a lot of flexibility in how you can deploy and purchase the products. As a software product, they give you a seamless experience, whether you deploy it in the cloud or in your existing networking closet/data center.

Load-balancing is a great feature that is very easy to configure and it is always working fine.

If you find that something is not working you can make a feature request. A few weeks later, the feature could be implemented with a new update.

Installing updates is very easy and always works well.

The response time after a reboot is good.

The product could be improved by making the SSL Offloading easier.

We have been using Kemp LoadMaster for about seven years.

The Kemp support team is outstanding. They were very helpful; not only did they help us to better understand the technical capabilities of Kemp, but also, they helped us resolve an issue with our VMware environment that had nothing to do with the Kemp deployment. The Kemp support actually tipped us off to the issue.

These guys are truly experts and didn't give us the run-around. They can explain everything.

I don't know what feature could be made better, as it is working really well.

Kemp LoadMaster is used for the high resiliency of the application. The most beneficial function of using the ADC is to ensure this resiliency.

There is room for improvement in the stability of the solution. 

It's been using Kemp LoadMaster for only less than a year. It's only for basic ADC functions.

It is a stable solution. I would rate it an eight out of ten. 

The scalability of the solution is good. There are currently four to five customers using the solution. 

The initial setup was straightforward. It took us around two weeks to completely deploy the solution.

For the deployment process, We usually start with ForeSee to show them the value, and then the management evaluates and reviews the result of our POC after we present it to them. And after that, we end the process.

The price is cheaper than other options, so I don't have a problem with it. 

The user interface is good. The integration is also not an issue for the customers. The integration so far has been advanced for the customers, and I have no problems with it.

I recommend considering the pricing model because the solution has good performance and a competitive price. Overall, I would rate the solution a nine out of ten. 

The solution is used for load balancing the servers. 

The solution is easy to configure when changing the load balancing method to Round Robin or least connection.

In the next release, they can introduce 360 views in the same dashboard to make it easier for users to view. The graphical information should be displayed on the dashboard.

It is a stable solution. I give nine point five out of ten.

It is a scalable solution. I give nine point five out of ten.

The support team is very communicative and provides fairly good support.

The solution is easy to setup. I would rate it a nine-point five out of ten. It was deployed within two days by two engineers.

The pricing is alright and we pay a monthly licensing fee

We primarily use this solution as an application load balancer internally and externally for load balancing of web-based software.

The pricing of the solution is valuable.

The ability to see live traffic is not great and can be improved. When we check live traffic via the external link, we sometimes see up to 80 concurrent connections but find it difficult to drill down into them. So although we can see 80, we can't drill down to get more information about those 80 connections. Additionally, the graphics for the solution can be improved.

We have been using the solution for approximately three years. 

The solution is stable.

The solution is scalable. We are currently using the load balancer for six internal and external applications. During the last utilization, we noticed that we're barely doing 20%, so I believe we can have more applications.

Regarding people managing and using it, 6% are in telecom and are responsible for Kemp LoadMaster, but approximately a thousand users are connecting to it internally.

I rate customer service and support a ten out of ten.

Positive

I rate the initial setup a ten out of ten. It is easy.

I believe this solution has the best pricing in the market. It is a corporate price.

I rate the solution a nine out of ten. The solution is good, but its ability to investigate life traffic and its graphics can be improved. My advice for users considering this solution is to ensure they have adherent to deploy it.

Our primary use case of this solution is for simple things like balancing web servers or balancing remote desktop servers. My company is based in Brazil. We are resellers of this solution, usually to small and middle size businesses.

The most valuable features for us are the web balancing and remote access balancing - the product is flawless in regard to these things. The installation is very simple and I like the interface.

I've only used the virtual version of the small LoadManager (VLM-500), but on the "improvement" side my comment would be about the equivalent hardware based LM (LM-X1) to offer redundant power supply like the more beefier KEMP models do. No matter the size, the role played by these solutions tend to be critical for the business.

I've been using this solution for two years. 

Stability is great, I've never had any issues with it.  

I cannot vouch for scalability because I've never dealt with scaling.

The technical support is really good and I've only needed to use the product manual a couple of times. It was extremely efficient and easy to follow. Whenever I need, I can exchange mails or phone calls with their support and they are very quick, and everything works just fine.

The installation is done remotely and I never visit our customers to deploy. The configuration, the operation and the planning is all done remotely. The product is flawless and all the customers are really happy. The price is very good too compared to the other solutions. Of course, it's aimed at small and medium businesses. I cannot tell you anything about big enterprise or about the higher end LoadMaster. Initial deployment takes a few minutes. 

This is a very competitive solution - they have a very solid product and it's cheaper than other solutions. There is no need to look at anything else because of the cost and you have an especially good product to do simple things. 

The primary use case of this solution was to replace our Citrix Netscaler and help us load balance traffic for solutions such as Citrix, Exchange, RDP, as well as for web servers using HTTP and SMTP.

We have been able to manage several applications as well as run certain services such as Exchange through the WAF. This is with it all being on one screen instead of jumping to several different windows to see how everything is configured. It helps out.

The pre-configured templates help our technicians correctly modify the services, which is another benefit.

We are most impressed with the ease of use and great support.

The features we have found most valuable would be the Kemp 360, which helps narrow down the logging.

You can filter and review which IPs are causing issues.

I also like how there are templates for various types of technologies, such as RDP, Exchange, etc. It helps tremendously when making sure that everything is configured.

I definitely think that the WAF can be improved. We have had several issues for which, at times some our services that were being run through the kemp would stop working. It was strange because everything showed green. Their first solution was to enable/disable the WAF and it worked. But then at time it stopped again and it required further investigation with Kemp support in which logs were needed to be turned on and collected to analyze the behavior. 

We have been using Kemp LoadMaster for two months.

Stability-wise, so far so good. Sometimes we wish we had a little more notice if something wasn’t working, such as a notification email.

AMAZING! Their support team is US-based and quick to answer, help troubleshoot, solve problems.

We used Citrix Netscaler prior to this product.

The initial setup was straightforward and the support team was also very helpful.

In-house with minimal experience.

Setup is easy, the cost is affordable, and the licensing is quick and simple.

We did not evaluate other options before choosing this solution. 

Our company e-mail and mobile communication system, which is based on Exchange Servers, needed load-balancing and security. After a few discussions with resellers and external consultants, we decided on the Kemp Load Balancer solution.

Our installation is a virtual Kemp Load Balancer based on VMware. We have configured four  Exchange Servers in a DAG configuration and we have been very satisfied since it was installed. In the future, we would like to map further services via the Kemp.

For us and our e-mail and mobile communication system, the load-balancing and security features are very well-suited. 

From the installation and configuration to the daily routine, Kemp is great. Importing and defining the rules for the communication systems was quick and easy. Various services and ports are configured for our e-mail and mobile communication system, and we configured some Access Control Lists (ACLs) and the Web Application Firewall (WAF).

 After the configuration was complete, we found that we can still use Kemp for more services. 

The most valuable feature is that load-balancing, as Kemp helps to maintain the uptime from the e-mail servers.

If we have or need a maintenance window for one of the other e-mail servers, Kemp will still deliver your e-mail traffic to the other server. It just works.

It is easy to apply windows updates to your Exchange environment, and using the Kemp Load Balancer made it easier to handle.

Another great feature is the ability to use the Kemp Load Balancer virtual appliance in our VMware environment.

In the web interface, there are a lot of settings in the different menus and it would be helpful if there were an interactive help system or tooltips to help the administrators find and configure the right settings.

The configuration of "standard" services is quite easy but when you configure more advanced settings, it's no longer easy and can be challenging. The Kemp Load Balancer is a very good product out of the VMware ISO (Box).

Sometimes, you feel years back in the web interface but it's just cosmetic.

We have been using Kemp LoadMaster for nearly two years.

Stability-wise, this is a great product.

The scalability is great.

We had contact with customer service/technical support for the license renewal and i can say the contact was very helpful and friendly, just great. Until now all our questions have been answered and resolved by the vendor.

We haven't tried any other solution.

The initial setup was straightforward.

It was a mix between in-house and vendor team, and the expertise of the vendor team is awesome.

There is no ROI. It is for security reasons that we decided to use the Kemp Load Balancer solution. We no longer wanted the traffic to go directly to the Exchange servers.

The costs for the Kemp Load Balancer solution are okay because, for a good product, you have to spend money.

We did not evaluate other products. We thought about some other solutions in theory but ultimately decided in favor of Kemp.

Its a Kemp it works great.

I use Kemp LoadMaster as a load balancer for my web applications.

All web servers (all technologies) are available through the Kemp LoadMaster so all users use the transparent load balancer. 

Kemp Loadmaster is more efficient than the HA Proxy that we used a long time ago.

It is an easy-to-use, user-friendly interface, and you can set up a new VIP in a couple of minutes.                              

Ease to use is the most valuable feature.   

It would be very helpful to get all the http/https session logs by default in the log monitor without activating debugging mode like an apache web sever natively does

I have been using LoadMaster for about five years. 

It is quite stable. No weird issues.

It is scalable. 

I can add one or more appliances to the existing ones.

Technical support is reactive.

We haven't really needed to contact the support except for license renewal.

I switched because Kemp LoadMAster is more efficient, stable and scalable than the other solution.

The initial setup is not very complex. It was a normal setup with a partner.

We implemented it with a partner.

A partner strongly suggested this product so there was no need to evaluate other options.