We are using Kemp Virtual LoadMaster for Microsoft Exchange load balancing, Skype for Business reverse proxy, and Oracle Forms load balancing.
System and Server Administrator at a financial services firm with 201-500 employees
Exchange load balancing and reverse proxy for Skype for Business are key features
Pros and Cons
- "Exchange load balancing and reverse proxy for Skype for Business are key features."
What is our primary use case?
How has it helped my organization?
For Skype for Business, we were using Microsoft TMG which is now end-of-support. Then we tried to use IIS as a reverse proxy but that feature was not suitable, especially on video calls where there were many issues. When we started using KEMP, we didn't face a single connectivity or delay issue on Skype for Business.
Previously, when we had maintenance on Exchange Servers, we had to take downtime. Also, whenever there was a glitch in the network our cluster got shifted to the secondary node. With KEMP, we don’t have to take any downtime for maintenance nor do we face any Outlook disconnect issue when there is a network interruption.
What is most valuable?
The load balancing for Exchange and reverse proxy for Skype are the features I like about it so far.
What needs improvement?
Reporting and monitoring need serious improvement.
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For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Hewlett Packard Enterprise Solution Architect at a tech services company with 11-50 employees
Edge Security Pack differentiates between critical infrastructure and public internet
Pros and Cons
- "Edge Security Pack is valuable because of the way it separates between critical infrastructure and the public internet."
- "They need to improve the UI environment. Currently, it's hard to navigate and use product."
How has it helped my organization?
Having LDAP authentication from the LoadMaster to the AD.
What is most valuable?
Edge Security Pack, because of the way it differentiates between critical infrastructure and the public internet. That, I think, is essential.
What needs improvement?
They need to improve the UI environment. Currently, it's hard to navigate and use product.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
I would rate tech support at nine out of 10.
Which solution did I use previously and why did I switch?
This is the first such solution we have used.
What's my experience with pricing, setup cost, and licensing?
It has a great price for the solution they offer.
Which other solutions did I evaluate?
We evaluated Azure but we preferred Kemp.
What other advice do I have?
We do not use this solution on AWS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Kemp LoadMaster
June 2025

Learn what your peers think about Kemp LoadMaster. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Chief Consuntant/KEMP VIP at a tech consulting company with 11-50 employees
Technical support is very good. They are quick to answer questions and provide online help.
Pros and Cons
- "Simple to install with good documentation."
- "Some documentation is out of date versus the new version, and things have been moved."
How has it helped my organization?
When patching Skype for Business Enterprise, we experienced no downtime at all for internal users.
What is most valuable?
- Skype for Business
- Reverse proxy
- Web application firewall
- Multi-factor authentication
There is a Forefront TMG replacement together with Skype for Business which even Microsoft recommends for DNS LB. However, customers require uptime, and my tests show that DNS for external users will have quite long time downtimes versus HLB.
What needs improvement?
- Templates
- More detailed documentation
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No issues. It is stable.
What do I think about the scalability of the solution?
No issues. On the VLM, just update the license.
How is customer service and technical support?
Technical support is very good. They are quick to answer questions and provide online help.
How was the initial setup?
Simple to install with good documentation. Some documentation is out-of-date versus the new version, and things have been moved.
What's my experience with pricing, setup cost, and licensing?
I have control on the licensing and all the prices since I work for a partner.
KEMP gives away free trials for 30 days. This can be stretched if you want. During the test, you will have access to KEMP support.
Which other solutions did I evaluate?
We looked into F5 BIG-IP. However, for small customers, they can't pay for four to five days do to basic config.
What other advice do I have?
Look into what you need. Do you want to use virtual (VLM running on Hyper-V or VMware) or physical (LM)?
Disclosure: My company has a business relationship with this vendor other than being a customer: The company that I work for is the only KEMP Center Partner in the Nordic region.
Consultant
Simplicity to the setup and configuration
Pros and Cons
- "There is a simplicity to the setup and configuration."
- "It helps with efficiency and reactivity, in case of assistance needs."
- "SNMP and/or RESTCONF management, in order to collect many counters, for plotting in a central application need to be improved."
What is our primary use case?
Load balancing to server farms upon response time performances. Usage of Web Application Firewall module.
How has it helped my organization?
There is a simplicity to the setup and configuration. It helps with efficiency and reactivity, in case of assistance needs.
What is most valuable?
The trio: Simplicity (no needs for many days of training) and a very attractive ratio of price/performance.
What needs improvement?
SNMP and/or RESTCONF management, in order to collect many counters, for plotting in a central application need to be improved.
For how long have I used the solution?
Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO | Owner at a tech services company with 1-10 employees
Saved a third of the costs without sacrificing needed features
Pros and Cons
- "We needed a Microsoft Threat Management Gateway server replacement solution for a customer and were impressed with the simplified deployment of the Kemp LoadMasters."
- "Some of the support documentation seems to make assumptions that the person installing or configuring is experienced with the product or concepts."
What is our primary use case?
High-availability, reverse proxy and web application firewall (WAF) for IoT devices and back-end web services. We have not fully enabled the web application firewall functionality as of yet, but plan to do so in the coming weeks.
What is most valuable?
Easy of Deployment. Application Delivery Controllers are not my company's strong suite. We needed a Microsoft Threat Management Gateway server replacement solution for a customer and were impressed with the simplified deployment of the Kemp LoadMasters.
How has it helped my organization?
I am small business and cannot afford dedicated consultants for one specific technology. I am able to leverage existing skillsets to deploy and configure the Kemp LoadMasters.
What needs improvement?
I do not feel we have enough experience with the product to talk to areas improvement or recommended features release.
Some of the support documentation seems to make assumptions that the person installing or configuring is experienced with the product or concepts. Further research got us through the installation and configuration without any issues.
For how long have I used the solution?
Still implementing.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
High. They have a very responsive support.
Which solution did I use previously and why did I switch?
Microsoft Threat Management Gateway. Product is at its end of life.
How was the initial setup?
The initial deployment was straightforward.
For a cloud proof of concept, I reached out to Kemp support to help us with a multi-NIC VM deployment. Their support was fantastic and we were able to get up and running in short order. The downloadable templates were a huge time saver.
What about the implementation team?
In-house.
What was our ROI?
Saved a third of the costs without sacrificing needed features by going with Kemp.
What's my experience with pricing, setup cost, and licensing?
Download Kemp's VLM trial and take it for a test drive; you will be impressed.
Which other solutions did I evaluate?
Yes, Microsoft Web Application Proxy and F5.
What other advice do I have?
My company is an IT Services Consulting company, and when requirements warrant, I plan on recommending Kemp to our other customers. Note: We currently have no financial interest in recommending Kemp.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Manager at a tech services company with 501-1,000 employees
Ease of usage and configuration templates make deployment easy.
What is most valuable?
Ease of usage and configuration templates to make deployment easy.
What needs improvement?
I would say overall improvement of the solution features
For how long have I used the solution?
We have been proposing it to end customers from last July and have been using the Virtual edition.
What was my experience with deployment of the solution?
no
What do I think about the stability of the solution?
no
What do I think about the scalability of the solution?
no
How are customer service and technical support?
Customer Service:
nil
Technical Support:good
Which solution did I use previously and why did I switch?
Previously we were proposing Citrix NetScaler or F5. We switched due to cost.
How was the initial setup?
Very straightforward.
Which other solutions did I evaluate?
Yes, Citrix NetScaler and F5.
What other advice do I have?
Try the VLM edition to get a feeling for the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Used to be a partner
Messaging Architect at a tech services company with 10,001+ employees
We implemented the virtual load balancer and it was a very simple and straightforward installation
Valuable Features
Most interesting features are like geo-redundancy, support of important Microsoft application like Exchange, Lync, Sharepoint, Skype for business etc. It also integration with Azure make unique about this tool.
Improvements to My Organization
It help to provide efficiently and robust load balance of Exchange servers when one or more server/service failure occurs.
Room for Improvement
It needs to offer support for more business applications.
Deployment Issues
We had no issues with the deployment.
Stability Issues
There were no issues with the stability.
Scalability Issues
We have had no issues with scaling it for our needs.
Customer Service and Technical Support
Customer Service:
They are are very knowledgeable and friendly.
Technical Support:They are are very knowledgeable and friendly.
Initial Setup
Implementation was easy. We implemented the virtual load balancer and it was a very simple and straightforward installation
Other Advice
I would recommend trying the trial version, and if it meets all your needs then go ahead and implement it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales at Efficient IT Systems Ltd
Efficiently handles high resiliency of the application
Pros and Cons
- "The most beneficial function of using the ADC is to ensure this resiliency."
- "There is room for improvement in the stability of the solution."
What is our primary use case?
Kemp LoadMaster is used for the high resiliency of the application. The most beneficial function of using the ADC is to ensure this resiliency.
What needs improvement?
There is room for improvement in the stability of the solution.
For how long have I used the solution?
It's been using Kemp LoadMaster for only less than a year. It's only for basic ADC functions.
What do I think about the stability of the solution?
It is a stable solution. I would rate it an eight out of ten.
What do I think about the scalability of the solution?
The scalability of the solution is good. There are currently four to five customers using the solution.
How was the initial setup?
The initial setup was straightforward. It took us around two weeks to completely deploy the solution.
For the deployment process, We usually start with ForeSee to show them the value, and then the management evaluates and reviews the result of our POC after we present it to them. And after that, we end the process.
What's my experience with pricing, setup cost, and licensing?
The price is cheaper than other options, so I don't have a problem with it.
What other advice do I have?
The user interface is good. The integration is also not an issue for the customers. The integration so far has been advanced for the customers, and I have no problems with it.
I recommend considering the pricing model because the solution has good performance and a competitive price. Overall, I would rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

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