My primary use case of this solution is to use a large enterprise endpoint protection for our computers and servers.
Senior Manager Business Productivity, IT with 5,001-10,000 employees
The central management policies of this product are valuable to us
Pros and Cons
- "We swtiched to Kaspersky Endpoint Security because we found our previous solution did not meet our requirements."
- "I value the modular capability to house the network, device, web and email protection, and the central management policies are valuable."
- "I think it would be good for them to consider and cloud integration capabilities."
- "We have experienced problems with downloads and integration in the past."
What is our primary use case?
What is most valuable?
I value the modular capability to house the network, device, web and email protection. Additionally, the central management policies are valuable.
What needs improvement?
We have experienced problems with downloads and integration in the past. I think it would be good for them to consider cloud integration capabilities.
For how long have I used the solution?
More than five years.
Buyer's Guide
Kaspersky Next XDR Optimum
June 2026
Learn what your peers think about Kaspersky Next XDR Optimum. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,933 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of this product on a scale of one to five, is a four.
What do I think about the scalability of the solution?
I would rate the scalability as a four out of five stars.
How are customer service and support?
We use a local partner who helps us with tech support. We are happy with the services they have provided.
Which solution did I use previously and why did I switch?
We switched to Kaspersky Endpoint Security because we found our previous solution did not meet our requirements.
How was the initial setup?
The initial setup was difficult, because we did not know the product.
Which other solutions did I evaluate?
When choosing a product, we review product functionality, financial concerns and effective deployment. We looked at McAfee and others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager ICT Solution at a tech services company with 11-50 employees
It has improved our performance and deployment
Pros and Cons
- "Deployment and centralized management are essential for us because of the number of loads that we have along with the number of geographic locations where we are based."
- "It has improved our performance and deployment."
- "I would like to see machine learning and AI as added features."
- "There are some features built into Kaspersky that do not work at all, so we have to use other products instead."
What is our primary use case?
Kaspersky is fairly good with endpoint management. Though, we do not use Kaspersky at our mail security levels because our mail security is done by another product that we use.
So far, performance has been okay. We just updated to the latest version.
How has it helped my organization?
It has improved our performance and deployment.
What is most valuable?
- The main thing for us is that we get our reporting.
- Deployment and centralized management are essential for us because of the number of loads that we have along with the number of geographic locations where we are based.
- If any policy has been breached, it will send you a report.
What needs improvement?
- I would like to see machine learning and AI as added features.
- It would be nice if they had a separate email security solution (instead of only their cloud edition), similar to what Forcepoint and Trend Micro have.
- I would rate their encryption as a one out of 10. It needs a lot of improvement.
- There are some features built into Kaspersky that do not work at all, so we have to use other products instead.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is a fairly stable product.
There have been some disturbances going on in the market due to potential leaking of information, but I don't think we are very much concerned about what's happening in the global space. We know our data is secure at our level. We backing up our data and it is doing its job
What do I think about the scalability of the solution?
It is a scalable product. We have been able to create a number of groups where we were to allow policies and deny policies. Another solution did allow us to do this, but we found it was not user-friendly.
How are customer service and technical support?
The technical support is not very good. I think my mind fixes things before they get it together. I would rate the technical support as a three or four out of 10.
Which solution did I use previously and why did I switch?
In the past, we went with Trend Micro. It was okay, but we needed a change, and we opted for Kaspersky. It had a lot more features from an endpoint management standpoint. We found it better in terms of deployment. Normally, with the other solutions, we would face issues with deployment.
How was the initial setup?
The initial setup was not a problem for my team.
What about the implementation team?
The vendor came in to help initially, but in the end, we set it up ourselves.
I don't think it is a good product from a support standpoint.
What other advice do I have?
Most important criteria when selecting a vendor:
- The product should work and do what it promises.
- The vendor and product should have a roadmap.
- Support.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Kaspersky Next XDR Optimum
June 2026
Learn what your peers think about Kaspersky Next XDR Optimum. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,933 professionals have used our research since 2012.
Senior IT Supervisor at a hospitality company with 10,001+ employees
It is an efficient and stable product
Pros and Cons
- "It is very efficient. I like its simplicity."
- "Kaspersky performs well; while heavy on the client, it is very efficient."
- "We would like to know where attacks are coming from."
- "It is hard to maintain the software and upgrade."
What is our primary use case?
Kaspersky performs well. While heavy on the client, it is very efficient.
How has it helped my organization?
It works better than the previous solution.
What is most valuable?
It is very efficient. I like its simplicity.
What needs improvement?
- We would like to know where attacks are coming from.
- It is hard to maintain the software and upgrade.
- Sometimes, there are issues with filtering. E.g., I want to take out the message for an exclusion. Sometimes, this exclusion might become hard, because I use a lot of internal software, or the software is post positive.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and technical support?
I have never used technical support.
Which solution did I use previously and why did I switch?
We were previously using Symantec. I switched to Kaspersky because it was simpler and more efficient.
How was the initial setup?
The initial setup was complex.
What's my experience with pricing, setup cost, and licensing?
I received a very good deal with Kaspersky.
Which other solutions did I evaluate?
While I would recommend Kaspersky, I am now looking for a more complete solution as my business grows. I am looking for something that gives me the protection I need and an entire view of our network. I am currently looking at Trend Micro and Carbon Black.
What other advice do I have?
Most important criteria when selecting endpoint security vendors:
- Dependable
- Good reviews.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Supervisor
Helps minimize breach of data and stabilize our network
Pros and Cons
- "It helps minimize breach of data and stabilize our network."
- "Web Control and vulnerability need work."
What is our primary use case?
To protect my endpoint computer.
How has it helped my organization?
It helps minimize breach of data and stabilize our network.
What is most valuable?
Device protection.
What needs improvement?
Web Control and vulnerability need work.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Risk Management Specialist
Provides anti-spam, trojan/worm detection/prevention but CPU and memory usage need work
Pros and Cons
- "Antivirus, including anti-spam, trojan, and worm detection and prevention. Kaspersky has a comprehensive virus definition update which is very helpful for threat prevention."
- "In my experience, Kaspersky products have comprehensive and quick zero-day response for global and local (Indonesia) threats, including spam, Trojans, worms, etc."
- "The need to re-engineer the source code to reduce CPU and memory usage. Other areas for improvement include a data-loss prevention solution, enhanced application control, enhanced device control, an endpoint encryption solution, an advanced persistent threats (APT) solution, and an all-in-one solution with one pricing scheme for corporate and enterprise business needs."
- "The need to re-engineer the source code to reduce CPU and memory usage."
What is our primary use case?
For preventing virus spreads in our networks (servers and PCs). In my experience, Kaspersky products have comprehensive and quick zero-day response for global and local (Indonesia) threats, including spam, Trojans, worms, etc.
My environment consists of 30 servers and 200 PCs and laptops with no USB and CD/DVD media restriction. Eighty percent of all clients have internet connection without any restriction policy.
How has it helped my organization?
Decreases IT threats, incidents from outside the environment as well as internal. Reduces cost and time when handling incidents, including mitigation, restore backup, recovery, reducing/preventing file/data error caused by the threat.
What is most valuable?
Antivirus, including anti-spam, trojan, and worm detection and prevention. Kaspersky has a comprehensive virus definition update which is very helpful for threat prevention.
What needs improvement?
The need to re-engineer the source code to reduce CPU and memory usage. Other areas for improvement include a data-loss prevention solution, enhanced application control, enhanced device control, an endpoint security encryption solution, an advanced persistent threats (APT) solution, and an all-in-one solution with one pricing scheme for corporate and enterprise business needs.
For how long have I used the solution?
One to three years.
What other advice do I have?
I rate it at seven out of 10. It would be an eight if they could decrease memory and CPU usage.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CISO at a religious institution with 501-1,000 employees
Blocks a lot of malware which would have interrupted our operations
Pros and Cons
- "Kaspersky Enterprise solution's combined protections have helped to block a lot of malware which would have caused a lot of interruptions in our operations."
- "The solution is very draining on the computers at certain moments in its operation, excluding the scanning periods that make the computer unusable until finished. It is a balance between economic protection and client machine performance to our users."
What is our primary use case?
Endpoint antivirus and malware protection for mobile users and their laptop computers. We have experimented with mobile devices, but have not needed to establish corporate protections on mobiles until recently.
How has it helped my organization?
Kaspersky has proven to offer very good protection to all our PC users. We also have it installed on our Mac clients and it is performing well.
What is most valuable?
Kaspersky Enterprise solution's combined protections have helped to block a lot of malware which would have caused a lot of interruptions in our operations.
What needs improvement?
The solution is very draining on the computers at certain moments in its operation, excluding the scanning periods that make the computer unusable until finished. It is a balance between economic protection and client machine performance to our users. Most of the time, it is an excellent solution.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Support Specialist
The user interface is easy to maintain once it is setup
Pros and Cons
- "It allows for a solid form of risk management as well as a measure of remote device management."
- "The user interface is easy to maintain once it is setup."
- "The admin tools are the most valuable feature because they are easy to use."
- "Utilizing the CPU usages during the scan process needs to be improved."
How has it helped my organization?
It has improved my organization because the admin tools are easy to use.
What is most valuable?
The admin tools are the most valuable feature because they are easy to use.
It allows for a solid form of risk management as well as a measure of remote device management. It is very hands off, which I appreciate.
What needs improvement?
Utilizing the CPU usages during the scan process needs to be improved.
For how long have I used the solution?
One to three years.
How are customer service and technical support?
The customer service is solid. I have never had a problem getting through to someone. They have always been able to help me with any problems or questions.
How was the initial setup?
- Custom package deployments
- The user interface is easy to maintain once it is setup.
- The Client is very low-resource. Some of the systems that I have deployed it on are older, and it does not eat up a lot of system resources.
What's my experience with pricing, setup cost, and licensing?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT System Engineer at a energy/utilities company with 51-200 employees
Initially, it did greatly improve the security, however, signature-based malware prevention is not very useful anymore
Pros and Cons
- "Especially the firewalling, I found useful, as you can control the applications and services on a granular level to tell them where they have access to or not."
- "The policies are easy to make and controlled by the Kaspersky Administrative Security Center, which comes at no additional costs."
- "Malware protection for Kaspersky should be revolutionized, where they no longer work with signatures, but with more advanced ways of detecting malware, such as Cylance or Traps from Palo Alto."
- "It is not very good for the performance of the system, and especially with older devices, it has a noticeable impact."
What is our primary use case?
Since introduced years ago, it has been used to prevent various types of malware infections. It has also introduced additional features for firewalling to better control applications regarding network activities.
How has it helped my organization?
Initially, it did greatly improve the security. However, as many of us know, signature-based malware prevention is not very useful anymore. Aside from not stopping all threats, it is not very good for the performance of the system, and especially with older devices, it has a noticeable impact. But in regard to other legacy solutions, I do believe Kaspersky is one of the better ones.
What is most valuable?
Especially the firewalling, I found useful, as you can control the applications and services on a granular level to tell them where they have access to or not.
The policies are easy to make and controlled by the Kaspersky Administrative Security Center, which comes at no additional costs.
What needs improvement?
Malware protection for Kaspersky should be revolutionized, where they no longer work with signatures, but with more advanced ways of detecting malware, such as Cylance or Traps from Palo Alto.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ICT Assistant
Securing our network is easier since we have divided the task between the antivirus and the overall network firewall
Pros and Cons
- "I can easily manage over 300 computers antivirus from my desk."
- "It is very reliable, user-friendly endpoint security software."
- "From time to time, some users loose connection via the Network Agent."
How has it helped my organization?
Securing our network is now easier since we have divided the task between the antivirus and the overall network firewall. This means different people can focus on the different lines of defense, hence enhancing security.
What is most valuable?
- Network Agent
- Over the network deployment
- Monitoring
- Reporting
- Manipulation
I can easily manage over 300 computers antivirus from my desk. I am able to see detected viruses, run disinfection, and scans remotely. I am able to troubleshoot Kaspersky Antivirus installed on workstations from my desk by uninstalling, starting tasks, communicating with computer users (Network Message), and viewing and deploying to those who are not installed. Updates are also run on a schedule and this saves on bandwidth usage since some updates from the KSC dbase.
What needs improvement?
From time to time, some users loose connection via the Network Agent. This gives us a tough time, since they are in different localities, so we have to run tasks and sometimes manually re-establish the NetAgent connection.
For how long have I used the solution?
Three years.
What do I think about the stability of the solution?
At first, the whole centre concept was new to me, but the documentation really helped as I had a smooth time catching up. I also once lost a KSC server as it crashed and I had to redo all the setup since I had learnt about the backup method. However, the KSC team was and continues to be of great help via their assistance from the company account.
What do I think about the scalability of the solution?
Yes, but it was largely our network settings. Setting up the slave servers is a headache if the network is not well-configured.
How are customer service and technical support?
The support is very good. A 10 out of 10.
Which solution did I use previously and why did I switch?
This is the solution I found when I joined the organization, so it is hard to tell if it was a switch.
How was the initial setup?
Straightforward, since I used the provided manual/documentation guide.
What's my experience with pricing, setup cost, and licensing?
It is quite standard, because we use the volume licensing.
Which other solutions did I evaluate?
Not applicable.
What other advice do I have?
It is very reliable, user-friendly endpoint security software. I recommend it to any administrator.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Director at a financial services firm
We have not encountered any issues with stability or scalability during our usage
Pros and Cons
- "It has many features, like deploying a package to many clients, an MDM solution, etc."
- "With Kaspersky Security Network (KSN), we are protected against most new threats."
- "They can improve the zero-day exploit to be more effective."
How has it helped my organization?
We mostly use the product as an antivirus solution. With Kaspersky Security Network (KSN), we are protected against most new threats.
What is most valuable?
Beside being an antivirus solution, it is an endpoint solution. Therefore, it has many features, like deploying a package to many clients, an MDM solution, etc.
What needs improvement?
They can improve the zero-day exploit to be more effective.
For how long have I used the solution?
We have been using this product for five years.
What do I think about the stability of the solution?
For five years, we have not had any stability issues.
What do I think about the scalability of the solution?
For five years, we have not had any scalability issues.
How are customer service and technical support?
Support is actually quick. They try to find the solution fast and comfort you when a problem arises.
Which solution did I use previously and why did I switch?
No, we did not use another solution before.
How was the initial setup?
The setup was simple. After the setup, you also need to configure rules based on your company needs.
What's my experience with pricing, setup cost, and licensing?
The licensing is based per agent. You can get discounts if you have more agents.
Which other solutions did I evaluate?
We evaluate NOD32, Symantec, and McAfee along with this product.
What other advice do I have?
If they need more than an antivirus solution (like MDM and package deployment), they can still consider the product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Kaspersky Next XDR Optimum Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2026
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