Kaspersky Next XDR Optimum Reviews

We are distributors.

The most valuable features of this solution are the firewall, the IPS, and the patch deployment.

It's very simple to use.

The stability could be better.

In the next release, I would like to see mobile management and better pricing.

I have been using Kaspersky for four years.

This solution is stable but it freezes when we combine the database and the application on the same server.

We have not tried to scale this solution yet. 

We have 45 users in our organization.

We have not contacted technical support.

The initial setup is straightforward. It's easy and not difficult to deploy. It only took two hours.

Licensing costs are on a yearly basis.

I would recommend this solution to others who are interested in using it.

I would rate Kaspersky Endpoint Security a nine out of ten.

We primarily use the solution for its antivirus and firewall. It has a VPN also that comes in handy.

The initial installation of the solution was easy.

Overall, the product is quite flexible. 

The solution offers good security. I have yet to have any kind of breach.

It's a flawless system. We've been very happy with it.

At first, it did not work well with Windows 10, however, it was time when Windows 10 was released. After that, it has worked well. We deactivated the Windows firewall and antivirus. If they work both together it slows the functionality of the laptop, the notebook.

The solution could be a lot lighter. You really feel it when the laptop starts. 

We've been using the solution for at least two years at this point.

The product is quite stable. We haven't had any issues with bugs or glitches. It doesn't crash or freeze. It's been quite reliable for us.

The solution can scale. If a company needs to expand it out, they can do so fairly easily.

Mainly, I just use the solution personally, on my laptop. We do not have central servers. Each person has his own notebook or desktop. We still do not have an IP network connected to central servers.

We will continue to use it and increase usage as needed unless something better comes along.

We've never needed technical support in the past. For this reason, I can't speak to their knowledgeability or responsiveness. However, the solution itself is very, very good.

We did previously use a different solution. However, I can't recall the name of the product.

The initial setup is quite straightforward. It's not complex.

The deployment process is very fast. It takes about ten minutes or so to get everything up and running.

I handled the initial implementation by myself, in-house. I did not need the assistance of a consultant or integrator.

We buy individual licenses per machine. Typically, they come as cards with serial numbers that we scratch off and enter onto our machines.

I'm just a customer and an end-user. I don't have a business relationship with Kaspersky.

I'd recommend the product, although I don't personally work in cybersecurity.

That said, I've never gotten a virus on my machine using this product. It seems to be quite effective.

Overall, I would rate the solution at a nine out of ten. I've been very happy with it.

We used the solution to protect as against computer viruses.

We currently have had to move to another solution because we require faster response times and more advanced features other competitors offer.

The functions are very good and they have many different features that are available.

This solution needs to improve and get up to date with some of the new EDR technology anti-virus software available. There are many improvements needed, such as faster responses, faster notification, and immediate reports.

I have been using the product for 10 years.

It is a stable product.

If the company is big, more than 100 staff with different branches, this solution is good but for small companies, I think it's not very appropriate.

We have used support from Kaspersky China. They offer support through email and phone of which they provide a good service, fast response, and an overall professional resolution.

We now use Symantec End-user Endpoint Security software as our anti-virus protection solution. We opted to change software because of the current security risk our digital data faces, we needed a more robust solution.

The installation was not a problem.

We have had no troubles installing, maintaining, or deploying the product for our clients. For others, the deployment could take more time and might require professionals to do the job.

It would be a benefit for this solution to have better-advanced features, less maintenance required for operation, and faster response times.

Due to the current increased global security risks on digital data we have had to search for an alternative solution. 

I would have given the solution a ten out of ten a few years ago but they need to improve and provide more features as their competitors.

I rate Kaspersky Endpoint Security an eight out of ten.

We primarily use Kaspersky as our antivirus solution. It covers endpoint protection and endpoint compliance, as well.

This product is easy to use.

It slows down the system sometimes, and it has the occasional false positive where it deems something a virus when it isn't. That said, it's not bad.

We have been using Kaspersky Endpoint Security for the past 12 months.

I have not seen any bugs or glitches in the time that I have used it.

When I need help, I contact them. Technical support has always been helpful and we have had no issues with them at all.

We are a solution provider, and most of our clients use Symantec as their antivirus solution.

The initial setup is straightforward.

Our in-house team deployed it and didn't require any help.

Kaspersky is priced well. I would say that the prices are relatively cheap.

This is a product that we like, and use it as-is. We wouldn't want to change anything on it.

I would rate this solution a nine out of ten.

I use this solution for my personal machines; my laptop, MacBook, as well as the devices of other family members. I buy about five to seven licenses every couple of years and I mainly use them to protect my end points. In my work, I'm the chief of Information Security and a customer of Kaspersky. 

I like that this solution is pretty easy to use and also that it gives me some kind of granularity about the things I want to configure. I can also specify the level of protection I want for the devices, especially for MacBook and Windows devices.

I think improvements could be made around the upgrade. The process for upgrades is very slow. It usually takes about five to 10 minutes to work with the database of the solution. 

As a cyber security professional, I would love to see more analytic capability in this solution. The ones I do see in solutions such as CrowdStrike or other commercial products, would also be better in more detail. 

I've been using this solution for about six years. 

This is now a very stable solution, they have made a lot of improvements in the last years. Prior to that, I installed the solution many years ago and it crashed the computers.

I think the scalability is fine. We have five to seven users at home. 

I think I've used technical support two or three times. They've been good. 

The initial setup is very straightforward - slow but straightforward. Deployment takes about an hour per device. 

I would definitely recommend this solution. 

I would rate this solution a 10 out of 10. 

We primarily used the solution as endpoint security for our end-users and their PCs.

The solution is pretty easy to use. It's easy to work with, even for beginners. You don't need much help in order to understand how it works and how to manage it.

The interface is really good. It's nice and simple.

The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit.

Not all of the features were enabled for my team, so I can't speak to the full usability of the solution. 

I'm not sure, for example, if it has effective reporting and statistics to help users understand what is happening on their endpoints. I didn't have access to that if it existed at all.

We've been using the solution for the past three or four years at this point. It's been a while.

I didn't notice any issues with the stability of the solution. I recall it being pretty good. There aren't bugs and glitches. It doesn't crash and freeze. It was pretty reliable.

The end-users probably didn't notice any stability issues at all. Administrators and those with security clearance may have noticed something from the antivirus side, however, I don't think that is the case.

The end-users would never have to contact technical support. We would contact the internal help desk if something went wrong. They typically can handle any issues on a client's behalf. We have our own team for maintenance. We've been pretty satisfied with this setup overall.

I don't recall if the initial setup was complex or straightforward. It was a few years ago now. I don't remember how long deployment took or how long the process was.

We have a couple of engineers that handle any maintenance needed on the solution.

I'm not sure if our organization has a business relationship with Kaspersky.

We recently switched off of Kaspersky. When we got Kaspersky, all the software was loaded remotely by the security organization. I don't know details in terms of what deployment model we were using exactly.

I had downloaded the solution onto my daughter's laptop as she didn't need high-speed performance or anything of that nature. The solution boasts the ability to protect machines effectively against internet threats, and I haven't had a problem with it.

I'd rate the solution eight out of ten. I'd rate it higher if it offered better performance and didn't slow down machines.

Note hat I didn't have all of the features enabled on the version I had, so I can't speak to the full experience.

We are a solution provider and Kaspersky Endpoint is one of the security products that we implement for our clients.

Kaspersky is a one-stop solution that covers many things. Often, people deploy multiple solutions to cover tasks such as patch management, application control, device control, and the firewall. Kaspersky covers all of that very well.

The out of office policy is a fantastic feature that requires users to first connect to the server using a VPN before they can perform actions. In our current work-from-home scenario, this is very helpful.

Kaspersky gives you a complete inventory of the software that is running in your environment.

The encryption that they provide is a good feature. Today, most computers come by default with BitLocker encryption installed. We do not have to disable it. Rather, we can control it through Kaspersky. For example, we can decrypt it remotely without having to interact with the user, and then automatically move it to Kaspersky's encryption.

It has a very good firewall, which lets you isolate your devices depending on the groups. This is something that people might do over VLAN, although they don't have to. For example, if we have a group then we require directors to be in place. Directors are there to communicate with other sections, but the other sections cannot communicate with the group. This provides automatic control over an IP range.

I can do a full scan, every day, in less than ten minutes. This is in part because of the technology they have in place, where a file will not be scanned if it has not been accessed or modified.

The device control is pretty good and we haven't had any problems with it.

There are times when we see an agent has been disabled on a machine, and we are not able to determine the reason.

The next thing that I would like to see in this solution are DLP features. It should be able to scan, track, and provide reporting.

Organization-wise, they should have better categorization. For example, they have a social networking category, but it should be subdivided into components such as LinkedIn.

Kaspersky would benefit from including an employee monitoring solution.

We have been using Kaspersky for the past three years.

Scalability is something that has been gradually improving.

The deployment will typically take from an hour and a half to two hours.

A nice feature of the installation process is that it will automatically uninstall existing antivirus solutions before it deploys Kaspersky.

Overall, this is a fantastic solution. I have seen that there are features other vendors are coming out with today that Kaspersky already has.

I would rate this solution a nine out of ten.

We primarily use the solution for securing our endpoints.

The solution always has the most up-to-date software.

The solution runs well.

It's excellent at detecting viruses.

The solution is very stable.

Our organization can easily scale the solution.

The solution is very compatible with Windows devices.

The solution is very basic and easy to use.

The solution seems incapable of stopping the proxy connection. The proxy server seems to be bypassing the antivirus. It's an aspect they need to improve.

The initial setup is complex.

While it's compatible with Windows, it may not work as well with other operating systems.

Reporting is not that good for Kaspersky. I want more detailed reporting, I want the details reported in the reporting section, and everything is in one report. That is not possible now on Kaspersky. The reporting consists of the computer name or the IP only. I want complete detailed reporting capabilities in the next update.

We're only been working with the solution for about a year or so.

The solution is stable. I haven't had issues with it and found it to be reliable. It doesn't crash or freeze. There aren't bugs or glitches.

The solution is easily scalable. If a company needs to expand the solution, they can do so easily.

The technical support is okay, however, they need to have more expertise on the solution. Sometimes you will get a member of their support staff and they don't seem as knowledgeable as they should be.

We work mostly with Kaspersky, as well as Trend Micro and Bitdefender.

I wouldn't say that the solution has a straightforward implementation. It's a bit complex. It needs access to the Kaspersky server on-premises. It isn't an easy process.

You only need one day to deploy the server.

You only need one or two people to manage the deployment.

I handled the implementation myself.

We're a Kaspersky partner.

We have clients of different sizes and the solution works well for all of them. It's perfect for any sized company.

It's a very good product. Everything is in a very professional environment. It's largely easy to set up. However, we've noticed that the RAM utilization is very high when Kaspersky is running on a computer. This might distract users that don't have too much memory on their machines.

On a scale of one to ten, I'd rate it at eight.

We primarily use the solution for endpoint security. We protect servers and end point users by using Kaspersky solution with additional product of the same compnay if required . e.g sand box solution , EDR etc

It is a mature product and have been using it for long time. It is easy to use and its data base engine is very up to date. Kaspersky solution gives you piece of mind and confidence that you have a proper security against viruses and Trojan etc

We've had clients that used to use Symantec Endpoint Security before they started using Kaspersky. Initially, they were a little reluctant about it, about seven or eight years ago. However, after the first year, when they saw the performance of Kaspersky and the quality of the product and the support we provide, they had more confidence.  Kaspersky is simply more reliable than products like Symantec.

The solution offers very good protection. After almost ten years of use by a client, Kaspersky has not allowed any penetration of ransomware or any other viruses. Kaspersky has been able to repeatedly stop and resolve security issues.

The product is easy to operate and it is so mature in our client's network that they don't want to even look at other products.

All antivirus products offer more or less the same kinds of features. However, Kaspersky has, in my view, two or three features that actually put them apart with their competitors. One is called the System Watcher. What the System Watcher does is (in case of ransomware or if they executed by mistake any ransomware virus in their network) allow the user to go back and retrieve a specific moment in time to recover the whole computer or all of the data that existed then. That way, clients will lose a very minimal amount of data and they can get back to work as soon as possible as well. Otherwise, they know and we all know that once the ransom virus is executed on a network, it won't be possible to recover anything unless you pay the ransom and/or do other stuff. It won't be possible for you to get all your data back.

When they give you the Endpoint Security solution, they also include the feature like Application Control and Interaction, which is also a very good security feature for users.

They have a very good reporting system and they have a very good dashboard for the administrator, which makes monitoring everything easy.

From a business point of view, it's not likely applicable to them, however, I've noticed that they have separated out a few features which they used to support as one package. For example, they used to have DLP solutions in the Endpoint Security as well and they had sandboxing capabilities too. Now, they have separated it into a different solution or a separate cost. They are offering the DLP and sandboxing features with the endpoint as an add-on solution. I'm sure it makes them more money, to be honest. That said, if they had all of the features in the same product, it would be both helpful and put them far above any other competitor.

The solution needs to lower its pricing.

I've been using the solution for 12 to 14 years.

The solution is very stable.

I have been using it for a long time. I have seen it grow over the years and now I can say that it's a mature and very stable product. Over that period of time, I haven't seen it declining in any way, either from a support or a technical side. They have been improving it day-by-day and year-over-year. 

Every year, they bring on some new features. 

It's not a very new product. You don't have to go and explain every single thing about it or try to convince the other person, due to the fact that, in the Pakistan market at least, they have captured about 50% to 60% easily.

They basically have four different editions for Endpoint Security and they offer (from lowest to highest) Core, Select, Advanced, and then Total. You can scale it from the Core to the Advanced and to the Total anytime you want to. It's very easy to do so.

We've dealt with technical support many times. They are very active and very responsive.

I've used Trend Micro for two years and I'm also still working on Trend Micro these days.

We just started using it regularly about a year ago, due to the fact that the brand came back very strongly not only on a product-level but with their support system as well. They are making inroads and a few of their products are very good and tare gaining popularity in the financial sector.

In their endpoint solution, Kaspersky has taken out their DLP features from their product, however, Trend Micro has DLP solution in their product, which gives them an edge. Kaspersky, however, gives you the option to use it on the premises or the cloud.

I wouldn't say that the initial setup is very straightforward and very user friendly. However, it's not very complex either. With a little bit of training and a little bit of education, anybody - any engineer, any IT person - can handle it. Of course, that's once they get used to it, it becomes very easy for them.

If you talk about end-to-end deployment, and, for example, if you have 100 users on the network, it take about six to eight hours, or one day, to deploy everything. Therefore, if you have a bigger number of users, for example, about 500, then it takes about a week.

When I say about a week, it means that after deployment and installation of every single computer they have on their network, they need to still do the fine-tuning. Typically that means waiting for it to mature and fit into their network. Just a deployment without all of that taken into consideration may be just two to three days. After that, we give them two, three more days to see if there is any need to fine-tune the system or the administration perspective. That's how we calculate about a week's worth of time.

If it's a small network, up to 500 users, one expert technical person is enough to handle the implementation.

We tend to handle the deployments for our clients.

Depends how you look at it, since we have secured our environment using kaspersky, we are saving lots of money by not getting crashed or getting our network hack or let any one penetrate it for foul purpose.

Their pricing is quite high.

Yes, we have tried TrendMicro, Sophos and Mcafee.

We are vendors. We actually sell this product to our clients. We also use it on our premises as well. We do the R&D of all the products we use as well.

While many clients preferred the on-premises solution, recently, the trend has changed a little bit and most clients, especially after this COVID situation, have started working remotely from home. With that being the case, clients are now more inclined towards the cloud solution.

The solution can work easily for any size of business, from small, say for even from a single user, to an enterprise level. We have clients who are about 8,000 strong and we have a client who has got only 10 users and they are all happy about it. It's pretty much for everyone.

The advice I can give to other companies is this: they can believe and trust in Kaspersky's tech. However, we always advise our clients that, before they implement and deploy the product, they should learn about it as well. They should learn about how to manage the product, how to do the small stuff and to not rely on the vendors all the time.

I'd rate the solution eight out of ten.

Endpoint Security's most valuable feature is its heuristic analysis. This heuristic approach means that it learns from its past experiences. It is the most valuable feature they have. This contributes to dealing with ransomware, detection, and early mitigation actions.

We do high profile work, meaning agent analysis. Sometimes users complain that we can't access a particular website. A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible. In other words, we should be able to monitor what is vulnerable and critical in order to assess access to a particular website.

Additionally, it would be helpful if they could provide us with a tech report generation mechanism.

I have been using Kaspersky Endpoint Security for one year.

We have three people in our team dedicated to ongoing security management with Kaspersky Endpoint Security.

Yes, I have been in touch with support. Our issues are handled by the global support. I am satisfied with them. They are good.

The initial setup is straightforward. It takes about two or three weeks to deploy.

As I mentioned, we have allocated three people to manage the solution. That way, if someone in the team is unavailable another person can manage customer queries and management issues.

Kaspersky is actually not the most perfect product in the industry. There are many other products available depending on your purposes. Defining your purpose is the most important thing when deciding what product to implement. For middle management, it might be Endpoint Security. It is the customer's call. Customers must evaluate the scope of their business needs before implementation.

One a scale of one to ten, I would rate Kaspersky Endpoint Security a seven.