Juniper SRX Series Firewall Reviews and Pricing

it_user231273

IT Project Manager at a comms service provider with 51-200 employees

Apr 29, 2015

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There were no issues with the deployment but the GUI needs to be improved.

What is most valuable?

Unified OS - free BSD UNIX
IDP

How has it helped my organization?

We’ve connected this product on a GSM core network for a 3G deployment project.

What needs improvement?

The GUI.

For how long have I used the solution?

I've used it for one year.

Buyer's Guide

Juniper SRX Series Firewall

September 2025

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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

It's good.

Technical Support:

It's good.

Which solution did I use previously and why did I switch?

Our customer decided to switch from Cisco to Juniper for their security deployment.

What about the implementation team?

It was an in-house implementation.

Disclosure: My company has a business relationship with this vendor other than being a customer. We have a latinum partnership

it_user222999

Network Security Engineer at a tech services company with 51-200 employees

Apr 15, 2015

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Routing needs improving, however, it's a straightforward setup.

Valuable Features

Traceoptions
Commit check
Route/IPSEC VPN

Improvements to My Organization

It provides us with easy options for troubleshooting.

Room for Improvement

Switching
Routing

Use of Solution

I've used them for two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

There were limited security zones with each model.

Customer Service and Technical Support

Customer Service:

10/10.

Technical Support:

9/10.

Initial Setup

It's a straightforward setup for us as we have a configuration template.

Other Advice

Check the customer requirement first.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Juniper SRX Series Firewall

September 2025

Free Report: Juniper SRX Series Firewall Reviews and More

Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.

DOWNLOAD NOW

867,370 professionals have used our research since 2012.

it_user162552

Head of section at a university with 1,001-5,000 employees

Nov 16, 2014

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Stability in a heavy Microsoft environment could be better, but fast packet mover is a valuable feature.

What is most valuable?

Fast packet mover, uptime.

What needs improvement?

Stability in a heavy Microsoft environment, RPC communication.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

Numerous deplyoment issues, very early product at the time.

What do I think about the stability of the solution?

Numerous deployment issues, very early product at the time.

What do I think about the scalability of the solution?

No scalability issues at all, very good for scalability.

How are customer service and technical support?

Customer Service:

Very impressive, but you have to know the inner workings of JTAC.

Technical Support:

Very impressive, but you have to know the inner workings of JTAC. Juniper has a very effective 24/7 Follow The Sun.

Which solution did I use previously and why did I switch?

Juniper SSG, switched because of capacity and change of focus from Juniper.

What other advice do I have?

Be aware if you need RPC. Out of 18 software versions only 2 has been without issues with RPC.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Hitesh Patil

Network Security Engineer at a tech services company with 1-10 employees

Mar 28, 2023

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The solution has excellent customer service, but they should work on pricing

Pros and Cons

"The solution is relatively easy and inexpensive to maintain."

"The solution's initial setup process was lengthy as I was new to Juniper."

What is our primary use case?

We use the solution for our transport domain's server. We handle booking and billing using the solution.

How has it helped my organization?

I got to learn CLI after purchasing the solution. It counts as a benefit for me.

What is most valuable?

The solution's valuable features are excellent customer service and stability.

What needs improvement?

They should work on the pricing. I am using VPN and need to pay for its warranty and license separately. It needs to be addressed.

For how long have I used the solution?

We have been using the solution for three years now.

What do I think about the stability of the solution?

It is a stable solution. We never faced any issues there.

What do I think about the scalability of the solution?

If you have experience using the solution, it is scalable.

How was the initial setup?

The solution's initial setup process was lengthy as I was new to Juniper. I had to explore and learn the steps to implement the solution. Even after that, there was no guarantee that it would work fine. So that wasn't very easy.

I suggest adding more articles or blogs regarding the deployment and configuration part.

What about the implementation team?

We had an engineer to help us deploy it, and the process lasted nearly six months.

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing as a four.

What other advice do I have?

The solution is relatively easy and inexpensive to maintain. Also, I advise others to add chargeable features in the initial setup. If it increases the price of the device, that's fine.

I rate the solution as a seven.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company does not have a business relationship with this vendor other than being a customer.